General IT support for the UK office and field teams including laptop build/support, networking and cyber security
1st/2nd line Telecommunication support for UK customer framework to meet agreed SLAs
To provide cover for the office 2nd line Comms engineer and helpdesk in Ireland
To provide data centre/server/cloud support for Ireland and wider business
Provide local and field IT technician support via remote desk top and on-site
Achieve and maintain local SME status across company based applications and 3rd party systems in order to maintain availability
Support the engineering and comms support function by engaging with key stakeholders to provide valuable input.
Participate in PM Admin project support utilising existing systems and engaging with specific engineering delivery functions to cover absence or annual leave
Facilitate effective communications within the UK and Ireland office developing positive relationships with stakeholders to build confidence
Maintain a focused commitment to the apprenticeship college course through regular weekly day-release attendance and development of the course portfolio with support from the UK Ops Manager
Engage with online based training and ensure accreditation/certification is updated on your HR profile
Assist with the resolution of any non-conformances or incidents in line with company policies and update records accordingly
Commercially aware, understand the financial impact associated with decision making
Look for opportunities to streamline processes and reduce waste. By working efficiently we can reduce costs
Training:
Information Communications Technician Level 3 Apprenticeship Standard
Training Outcome:
The successful candidate may be offered full-time employment
Employer Description:EMR Integrated Solutions is a leading provider of communications, SCADA and instrumentation solutions. Working with industrial sectors as diverse as water, power, utilities, corporate business, broadcasting and public safety organisations, we have a track record stretching back to the early 1980s and a management team with a wealth of industry experience.Working Hours :Monday - Friday, 9.00am - 5.00pm, Office based.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Familiarity and interest in IT,Good time-keeping skills,Ambitious,Flexible,Able to adapt to new challenge....Read more...
Fault find, configure and remotely monitor products and services provided by Four-teen IP. Products from Cisco, HP, Aruba, Ruckus, Watchguard, among others. Services ranging from Routing, Switching, Wireless, IP telephony.
Solving problems, assessing situations, and applying solutions utilising acquired voice and data networking knowledge and experience.
Understand how telecommunication equipment and services work and be equipped to manage disruptions of service and establish solutions to deal with challenges as they arise.
Provide 1st and 2nd line support to Fourteen IP customers and colleagues in the field.
Responsible for resolving faults and responding to customer enquiries within SLA.
Training:Online with a qualifed coach from Baltic.Training Outcome:Potential for a full-time role upon completion.Employer Description:Fourteen IP are specialist Voice and Data Solutions providers focused on providing service, support, and solutions for the Hospitality industry right across the UK, Europe, Middle East, and Africa. They work with best-of-breed partners such as HP, Mitel, Broadsoft, Motorola, Ruckus and NEC, and others.Working Hours :Monday – Friday – 9AM – 5.30PM.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Analytical skills,Team working....Read more...
To provide 1st, 2nd and 3rd line technical support, answering support queries via phone, email and live chat
To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
To log all calls on the ticketing system
Respond to enquiries from clients and help them resolve any Network, Server, hardware or software problems
Maintain a log of all calls taken
Maintain a log of any software or hardware problems detected
Support users in the use of Computer equipment by providing necessary training and advice
To allocate more complex calls to the relevant Support member if it cannot be resolved
To help arrange for external technical support where problems cannot be resolved in-house by liaising with relevant admin staff
Training Outcome:The company may offer a full-time position at the end of the apprenticeship.Employer Description:As an Award Winning Managed Services IT Provider, we provide a range of value-added IT Services, and working with trusted hardware and cloud vendors, we are No Fuss IT.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Microsoft Windows....Read more...
Sponsorship not available — UK right to work required | Weekend rota with remote working included
We’re hiring two IT Support & Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech-driven team.
You don’t need a software engineering background — proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided.
We’re looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your technical know-how.
Key Responsibilities
As an IT Support & Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues.
Troubleshoot issues, resolve escalations, and deliver clear technical guidance.
Develop, maintain, and improve internal software applications and tools.
Work on vehicle/ECU mapping and reading projects (full training provided).
Analyse data and outputs from software tools to ensure accuracy and reliability.
Document processes and contribute to ongoing product and process improvements.
Operate within a flexible shift pattern, including weekend cover on a rotational basis — with the benefit that weekend shifts are worked from home.
About You
Proven experience in IT, technical support, or a related role.
Background in software engineering or development is a bonus but not required.
Strong understanding of IT systems and ideally some knowledge of the SDLC.
Analytical mindset with confidence handling data and numerical outputs.
Interest in automotive technology and ECU mapping (desirable, not essential).
Excellent communication skills, able to support both technical and non-technical users.
Proactive, detail-oriented, and able to adapt to new technologies quickly.
What’s on Offer
Competitive salary depending on experience.
Two IT Support & Technical Specialist positions available — genuine growth, not just backfill.
Full training and support, including the opportunity to gain international qualifications.
A supportive, friendly, and tech-driven culture that prioritises growth and career development.
The chance to work on cutting-edge automotive technology projects at the forefront of innovation.
A varied role that combines IT systems, customer support, data analysis, and mapping.
This IT Support & Technical Specialist role, based in the Warwickshire area near Birmingham, can also be found under: IT Support Engineer | 2nd Line Support | 3rd Line Support | Technical Support Analyst | IT Systems Specialist | Technical Support Engineer....Read more...
A leading provider of secure satellite communications and technical support services is seeking a Technical Service Manager to take ownership of high-priority UK Government support cases. This is a key role supporting MOD satellite communication systems, ensuring that service delivery meets demanding SLAs and through-life performance expectations.
This position offers the opportunity to work at the heart of defence communications, managing technical escalations, driving resolutions, and working closely with engineering, project, and field service teams.
Key Responsibilities
- Manage and oversee all technical support cases related to MOD Commercial Satellite Communication Services.
- Act as the key point of contact for complex escalations, working alongside engineering, support, and project teams to resolve issues.
- Ensure service visits are coordinated for maximum efficiency, covering logistics, equipment use, and alignment with project or survey work.
- Collaborate with stakeholders to ensure support cases meet technical, commercial, and contractual obligations.
- Liaise with MOD authorities and internal teams, attending meetings and presenting status updates as needed.
- Track support trends using ticketing and monitoring systems and drive continual improvement initiatives.
- Maintain configuration control using secure systems and prepare technical documentation and case handover notes.
- Deliver training to 1st/2nd line support staff and onboard new Field Service Engineers.
Skills & Experience Required
- Royal Navy or MOD technical comms experience, particularly in COMSAT, MILSAT, MNE, and message handling systems.
- Technical knowledge of electrical/electronic systems, networking, and satellite communications.
- Ability to manage technical cases independently and communicate clearly with internal stakeholders and government customers.
- Proven problem-solving ability and ownership mentality.
- Strong documentation and organisational skills; confident using ticketing systems and standard office software.
- Eligible for or already hold DV Security Clearance.
- Knowledge of ITIL and wider MOD networks across land and sea is advantageous.
If you're technically sharp, operationally focused, and thrive in demanding defence environments, this is a fantastic opportunity to play a vital role in maintaining secure government communications.....Read more...
Provide 1st line technical support to end-users via phone, email, and in-person
Diagnose and resolve hardware, software, and network issues
Escalate complex issues to 2nd/3rd line support as necessary
Maintain records of support requests and resolutions using our ticketing system
Assist with the setup and deployment of new hardware and software
Support migration projects including email, data, and system transitions
Configure and install operating systems, applications, and updates
Participate onsite in customer hardware replacements and IT infrastructure projects
Administer and support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
Troubleshoot and maintain network connectivity (LAN/WAN/Wi-Fi)
Set up and support client hardware including desktops, laptops, and mobile devices
Maintain and troubleshoot printers and multifunction devices
Assist with industrial data acquisition and process monitoring systems
Required Qualifications/Skills:
Fundamental knowledge of Microsoft 365 and Windows operating systems
Understanding of basic networking concepts (IP, DNS, DHCP, routers, switching)
Excellent communication and customer service skills
Strong desire to learn new technologies and improve skills
Problem-solver with a hands-on approach
Able to work independently and as part of a team
Flexible and adaptable to changing priorities
Strong attention to detail and organisational skills
Preferred Qualifications/Skills:
IT certifications (CompTIA A+, Network+, Microsoft Certified)
Experience with hardware troubleshooting and repair
Experience providing IT support to family or friends
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Potential to progress through all aspects of the Service Desk or into other areas of the business
Employer Description:24 Carrot Cloud, a small and agile Managed Service Provider (MSP), is seeking a proactive and customer-focused Apprentice IT Support Technician to join our Service Delivery Team. The successful candidate will report directly to the Technical Director and provide 1st line service desk support, on-site technical assistance, and participate in installation and migration projects. You will work with a range of technologies including Microsoft 365, networking equipment, client hardware (laptops, desktops, mobile devices), and industrial equipment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Role
Provide 1st line IT support via phone, email, and ticketing system
Log, manage, and update support tickets accurately
Escalate unresolved issues to senior engineers
Assist with user onboarding, offboarding, and account setups
Support Microsoft 365, Exchange, networking basics, and security issues
Provide support for mobile devices (iOS/Android)
Visit client sites for hardware setup and issue resolution
Assist with hardware inventory and asset management
Participate in project rollouts such as migrations and upgrades
Contribute to the internal knowledge base
Progress to handling more complex (2nd line) issues with guidance and support
What You’ll Learn (On the Job and Through Apprenticeship Training)
Windows 10/11, Active Directory, and Microsoft 365
Networking fundamentals (DNS, DHCP, TCP/IP, Wi-Fi)
Cloud and virtualisation (Azure, M365)
Cybersecurity best practices
Use of tools including NinjaOne, Zendesk, SentinelOne, and TeamViewer
Customer service and professional communication skills
Technical documentation and troubleshooting
Level 3 Information Communications Technician qualification (16 months, delivered remotely with workshop days)
Microsoft 365 and Azure Fundamentals certifications (MS-900, AZ-900)
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:
Potential full-time position for the right candidate after completion of the apprenticeship
Employer Description:At TASIS England, we nurture and challenge every student by fostering their aspirations and helping them realize their full potential. By developing the intellectual curiosity of each student, the School encourages a life-long love of learning. Beyond the academic pursuit of knowledge, we are dedicated to encouraging each student to take responsibility for their learning through programs that promote strength of character, a commitment to community service, and an appreciation for beauty. Our Upper School International Baccalaureate (IB) Diploma Programme and Advanced Placement (AP) exam results are consistently strong. Our students are well prepared both academically and emotionally to go on to study at some of the best universities in the world. TASIS England is a member of the Independent Schools Association and subject to inspection by the Independent Schools Inspectorate (ISI), the leading UK and overseas independent school inspectorate. The School is also inspected and accredited by the New England Association of Schools & Colleges and the Council of International Schools. Read the most recent inspection and accreditation reports here.Working Hours :Monday - Friday, between 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
Applications are invited from suitably qualified Consultant Histopathologists for a full time NHS post for the Department of Diagnostic and Molecular Pathology based in beautiful Truro, Cornwall.The laboratory is a designated centre for many Cancer sites and has full UKAS Accreditation. Receiving over 35,000 Histology, approximately 1,600 Diagnostic Cytology and 900 autopsy requests during 2023 and performing a wide range of molecular techniques. Applicants from both specialised and more generalised backgrounds will be considered, but an interest in GI &/or dermatopathology would be preferable.The plan is to install & implement digital Histopathology in 2025You will:Undertake Molecular automated PCR for theranostic work (e.g Idylla BRAF) and tumour expression analysis (e.g ALK in lung carcinoma) Provide an EUS and EBUS rapid onsite evaluation service for pancreatic, lung, adrenal & head/neckProvide Pathology support for Bowel Cancer Screening programme including age expansion and Bowel Scope ScreeningWork collaboratively with neighbouring hospitals which includes the procurement of an end-to-end digital Histopathology solution, which will connect all 5 Trusts within the region, facilitating the sharing of cases, MDT discussion & expert 2nd opinion. Person Requirements:- Full registration with a licence to practise with the GMC - FRCPath or show evidence of equivalent qualification- On GMC specialist register or within 6 months of interview date- Applicants that are UK trained, must also be a holder of a Certificate of Completion of Training (CCT), or be within six months of award of CCT by date of interview. Applicants that are non-UK trained, will be required to show evidence of equivalence to the UK CCT- Experience of undergraduate and postgraduate teachingIn addition to full NHS Employee Benefits, the additional advantages of working for this Trust include:– A generous relocation bonus up to £8,000 if applicable– Flexible working– Blue light card and NHS discountsJarrodean is a leading UK healthcare recruitment partner to the NHS and UK Independent Sector As a nurse-led consultancy our detailed understanding of the complexity of such specialist clinical roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Recently finished your GCSEs or A-Levels and want your first full-time role or an alternative to college? Join our friendly IT team at Pavers Head Office, where you’ll gain valuable skills, training, and career opportunities to complete a Business Administration Apprenticeship.
The role will be based in our IT department in our York Head Office at Northminster Business Park. The position is full time, 39.5 hours per week and will be supported by an 18 month Level 3 Apprenticeship in Business Administration.
This apprenticeship, along with our on-the-job training, will give you the skills and knowledge to be able to support the IT team so that they can deliver the most robust solutions and platforms to the business in a cost effective, customer focused manner. You’ll be coached and mentored in the role by the Head of IT Operations along with support from other leaders withing the IT team.
What’s in it for you:
• A Salary of £17,233 per annum
• Generous colleague discount scheme, some of which can be shared with your family and friends!
• Apprenticeship Qualification
And that’s not all, working for Pavers comes with so much more to enjoy:
• Holiday entitlement that increases with service
• Company contribution pension
• Pavers Academy – enter a world of training at your finger tips!
• Pavers Foundation – nominate a cause close to your heart to receive a donation!
• Wellbeing and financial support through RetailTRUST
What will you learn:
• To work in an office environment gaining an understanding how a business operates and the function of each department
• To work as part of a team, collaborating to deliver against agreed timescales
• To plan and schedule work for yourself and the team to support delivery of the goals of the team
• To manage information in line with industry regulations
• To develop a customer focused mindset
• To understand more about how technology supports an organisation
We have a collaborative and friendly working environment where many of our colleagues have grown and developed through the business and we know that without our people, there is no business, and so the better we look after you the better service you will provide to customers. Snapshot of your duties as out IT Business Admin Apprentice:
• You’ll use business software applications to produce documents, spreadsheets, reports, dashboards and presentations
• Organising meetings, tracking actions, coordinating team activities
• Develop communication skills through both written and verbal channels (online and in person)
• Problem solving & decision making
• Track spend against budgets helping you to develop finance management skills
• Basic Cyber Security skills by developing your awareness in this area
• Develop an understanding of risk management in an IT function
What you’ll need to be our IT Business Admin Apprentice:
• Interest in IT/Technilogy
• ‘Can do’ positive attitude
• GCSE C or Level 4/5 in Maths & English
• Be able to communicate well, both written and verbal, being naturally chatty and inquisitive
• Good basic IT skills including basic knowledge of Microsoft packages
• Attention to detail with the ability to multi-task
• Able to use initiative
• Organisation skills with the ability to prioritise to meet deadlines
• Be a Team PlayerTraining:The candidate will complete an apprenticeship within the agreed subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
The employer will offer training around Organisation & Planning, Communication (written and verbal), Basic Cyber Security, PCI Compliance, Customer Service, 1st Line IT Support Skills, Microsoft Packages, Health & Safety.Training Outcome:Progression into a role in IT Support.Employer Description:The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.
Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.
From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal. We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.
We were delighted to receive recognition as a 3* Employer with ‘World Class’ levels of workplace engagement and the ‘2nd Best Retailer to Work For’ by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.Working Hours :Monday to Thursday - 8.30 am to 5.00 pm
Friday - 8.30 am to 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,'Can do' positive attitude.,Ability to multi-task,Able to use initiative,Be a Team Player,Microsoft Packages Knowledge,Prioritisation Skills....Read more...
