The Opportunity Hub UK is seeking a detail-oriented and dedicated professional on behalf of a respected financial services firm specialising in illiquid markets. This independent firm focuses on providing innovative financial solutions in sales, trading, and advisory for institutional and high-net-worth clients. Established in 2009, the firm has an established reputation for its expertise in handling distressed debt, credit securities, and other complex, illiquid assets. Position: Junior Back Office Support – Fixed Income Location: Central London (Office Based) Salary: £30,000 - £40,000 per annum DOE Job Overview: This position as a Junior Back Office Support – Fixed Income offers a unique chance to build a foundational career within fixed income and operational support. Ideal for someone at the beginning of their financial services journey, this role supports essential functions in the back office, ensuring the smooth operation and accuracy of fixed income transactions. Here’s What You’ll Be Doing: Trade Support: Assisting with the booking, confirmation, and settlement of fixed income trades, contributing to smooth operational workflows. Reconciliation: Conducting daily reconciliations between internal and external systems, ensuring precise and error-free trade records. Client and Counterparty Liaison: Collaborating with clients and counterparties to resolve discrepancies and address operational queries. Documentation Management: Maintaining accurate and organised trade-related documents to support operational efficiency. Compliance and Reporting: Supporting compliance needs and helping with regulatory reporting for fixed income activities. Administrative Support: Providing general assistance to the back-office team to facilitate day-to-day operations. Here Are the Skills You’ll Need: Experience: At least 1 year in a back office or financial operations role (internships and placements are considered). Understanding of Fixed Income Products: A basic grasp of bonds, loans, or similar fixed income products is beneficial. Attention to Detail: Exceptional organisational skills and a high degree of accuracy in data handling. Communication: Effective communication skills to liaise confidently with internal teams and external contacts. Technical Skills: Competence in Microsoft Excel and familiarity with financial systems. Work Permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are the Benefits of This Job: Career Exposure: Gain experience with a range of fixed income products and market operations in a specialised sector. Mentorship: Work alongside experienced professionals in the financial services industry, offering valuable insights and guidance. Growth Opportunities: Take advantage of professional development support and a clear path for career progression. Why Pursue a Career in Fixed Income Back Office Support? A role in fixed income back office support provides a strong foundation in financial services, focusing on the essential processes that keep financial transactions running smoothly. Working in fixed income allows you to gain specialised knowledge in a key financial market sector, build in-demand operational skills, and open pathways for advancement within finance and investment roles.....Read more...
Company OverviewThe Opportunity Hub UK is recruiting on behalf of an innovative financial services firm specialising in illiquid markets. This independent organisation is renowned for delivering best-in-class financial solutions within sales, trading, and advisory, particularly for institutional and high-net-worth clients. Established in 2009, the firm has extensive expertise in trading distressed debt, credit securities, and other illiquid assets, consistently adding significant value by addressing complex liquidity and execution challenges.Experienced Back Office Support – Fixed IncomePosition: Experienced Back Office Support – Fixed IncomeLocation: Central London (Office Based)Salary: £50,000 - £65,000 per annumJob OverviewWe’re looking for an experienced back-office professional to support essential fixed income transactions and operations. This role is an excellent opportunity for someone with established experience in financial operations and a strong grasp of fixed income products and settlement processes. As an Experienced Back Office Support – Fixed Income, you’ll contribute to the smooth operation of the firm’s fixed income activities.Here’s What You’ll Be Doing:Trade Booking and Confirmation: Managing the booking and confirmation process for complex fixed income trades, ensuring timely and precise handling.Settlement and Reconciliation: Overseeing settlement activities and conducting reconciliations to resolve any discrepancies effectively.Compliance and Regulatory Reporting: Ensuring that all fixed income transactions comply with regulatory standards, including comprehensive record-keeping and reporting.Process Improvement: Identifying and implementing best practices to enhance operational efficiency.Client and Counterparty Management: Serving as the primary contact for clients, brokers, and counterparties to resolve trade-related issues.Technical Support: Leveraging industry-standard software to support fixed income transactions and reporting needs, providing troubleshooting as needed.Here Are the Skills You’ll Need:Experience: At least 3 years in a back-office role, ideally with exposure to fixed income or related financial products.In-Depth Knowledge of Fixed Income Products: Solid understanding of bonds, loans, structured products, and general market practices.Regulatory Knowledge: Familiarity with compliance standards pertinent to fixed income trading and settlement processes.Analytical Skills: Strong ability to analyse discrepancies and troubleshoot operational issues.Technical Proficiency: Proficiency with industry tools such as Bloomberg, TradeWeb, and advanced Microsoft Excel.Communication and Interpersonal Skills: Excellent communication skills for engaging with internal and external stakeholders effectively.Work PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are the Benefits of This Job:Competitive Salary: Offering a strong salary with performance-based incentives.Industry Exposure: Gain valuable exposure to a diverse array of fixed income products and industry practices.Career Development: Support for continuous professional development and career growth opportunities.Why Pursue a Career in Fixed Income Back Office Support?A career in fixed income back office support provides essential experience in the financial services sector, developing highly transferable skills in trade operations and regulatory compliance. Working in fixed income offers a unique perspective on market mechanisms, enabling you to gain expertise in managing and supporting complex transactions. This role opens pathways for advancement within the financial industry, especially in finance and operations.....Read more...
Your day-to-day responsibilities:
As an Administrative Assistant you will be making a real contribution towards the smooth running of the back office. This role is ideal for a highly organised and proactive team worker who is adaptable, dedicated and committed with excellent interpersonal skills
Duties include:
Providing support for the Northwich Trade Finance Back Office team
Answering, screening and forwarding incoming calls.
Opening, sorting, distribution and franking of mail throughout the day
Meeting and greeting visitors at all levels of seniority, including responsibility for handling deliveries
Monitor and order/purchase of office stationary and toners
Completing filing, scanning and archiving and also being the go-to-person within the office
Making up of welcome packs to be issued to customers
Organising lunches/teas when necessary
Typing, printing, photocopying and generally assisting the office staff as required
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is plenty of opportunity for career progression in the team to Officer level and above
Employer Description:As we continue to expand internationally, this role offers a unique opportunity to gain valuable experience and contribute to our dynamic Financial Services operations. As an Investors In People Platinum award organisation, we are committed to helping our employees reach their full potential through providing continuous learning opportunitiesWorking Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Join A Growing Family Law Team!
We're seeking a Family Solicitor (3 years PQE) with experience in privately funded divorce and finance work. My client specialises in private family and child care casesno legal aid involved.
Why Join the firm?
- Modern office with free parking.
- End-of-year & Christmas bonuses.
- Office closes for Christmas from 23rd Dec - 2nd Jan for a well-deserved break.
- We prefer in-office work but offer hybrid flexibility for the right candidate.
If you're passionate about family law and want to join a dynamic, supportive team, wed love to hear from you!
This is a great opportunity to join a fantastic firm who offer back benefits. If you are interested in this role, please send a copy of your CV to Mike at m.shipcott@clayton-legal.co.uk or alternatively you can call on 0121 296 3819.....Read more...
Are you an Engineer with a background in C++?
Are you a Software Engineer looking for a new challenge or to join global multi billion dollar company?
If so I’d like to speak with you!
An exciting opportunity has arisen for a Software Developer – C++ based in Isle of Wight to join a market leading technology organisation. Due to continued growth they are seeking a Software Developer – C++ in their Isle of Wight office to be responsible for research, design, implementation and testing of software products and solutions.
The Software Developer C++ will directly report to the Software Engineer Manager.
Main responsibilities of the Software Developer C++, based on the Isle of Wight:
Develop easy-to-use web applications
Control automated testing, and manage their deployments
Collaborate with front-end and back-end teams to ensure front-end design integrate with the back-end systems
Writing front-end code
Rewrite front-end web pages
Support in the rewriting of back-end systems
Requirements of the Software Developer C++, based on the Isle of Wight:
Experienced in the following front-end languages:
. JavaScript, HTML, CSS, JSON, React.Js
Experienced in designing and implement using REST APIs and GraphQL
Proficient in using Selenium, AWS and Azure
Skilled in Linux
Back-end experience in the following:
This is a great opportunity for a Software Developer C++ that has attention to detail, takes pride in their work and wants to do the best for their customers.
This is a great chance for a Software Developer C++ to join a global company who can offer the opportunity for career progression and personal development as well as an excellent benefits package.
To apply for the Software Developer C++ job in Isle of Wight please send your CV to Rwilcocks@redlinegroup.Com or for more information contact on 01582 878810 or 07931788834.....Read more...
Building Manager (Progression to Operations Lead) – Edinburgh & Dublin Salary: Up to £38,000 + Bonus | Travel RequiredThe Role:We’re recruiting on behalf of a growing hospitality business for a Building Manager role with a clear pathway to step into an Operations Lead position after a structured 3-month training period. This is a fantastic opportunity for someone looking to take the next step in their operational career within a fast-paced, hands-on environment. Based primarily in Edinburgh, with required travel to Dublin every summer (stay there for 3 months), this is a dynamic role that blends on-site responsibilities with office-based administration. You’ll play a key role in managing day-to-day operations while also supporting the business from a back-of-house and administrative perspective.Responsibilities:
Manage administrative tasks including scheduling, document control, calendar management, and reporting for the operations team.Oversee ordering and stock levels for equipment and supplies.Maintain operational records and databases and produce reports to support decision-making and efficiency improvements.Act as a liaison between departments and teams to ensure clear communication and operational alignment.Support the day-to-day running of sites, assist with project progress tracking, and contribute to improving operational procedures.Assist with identifying operational challenges and implementing practical solutions.Play a key role in recruiting summer staff - handling applications, interviews, and onboarding and lead training for new hires.
About You:
Strong administrative and back-of-house skills are essential.Experience in hospitality, hotel, hostel, or serviced accommodation is a MUST.Highly organised, detail-oriented, and confident managing multiple tasks.A natural problem solver with excellent communication and people skills.Proficient with Microsoft Office and comfortable using systems and spreadsheets.Able to adapt day-to-day, working partly in-office and partly on-site as needed.Willing to travel, including spending summer months in Dublin.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666 kateb@corecruitment.com....Read more...
Building Manager (Progression to Operations Lead) – Edinburgh & Dublin Salary: Up to £38,000 + Bonus | Travel RequiredThe Role:We’re recruiting on behalf of a growing hospitality business for a Building Manager role with a clear pathway to step into an Operations Lead position after a structured 3-month training period. This is a fantastic opportunity for someone looking to take the next step in their operational career within a fast-paced, hands-on environment. Based primarily in Edinburgh, with required travel to Dublin every summer (stay there for 3 months), this is a dynamic role that blends on-site responsibilities with office-based administration. You’ll play a key role in managing day-to-day operations while also supporting the business from a back-of-house and administrative perspective.Responsibilities:
Manage administrative tasks including scheduling, document control, calendar management, and reporting for the operations team.Oversee ordering and stock levels for equipment and supplies.Maintain operational records and databases and produce reports to support decision-making and efficiency improvements.Act as a liaison between departments and teams to ensure clear communication and operational alignment.Support the day-to-day running of sites, assist with project progress tracking, and contribute to improving operational procedures.Assist with identifying operational challenges and implementing practical solutions.Play a key role in recruiting summer staff - handling applications, interviews, and onboarding and lead training for new hires.
About You:
Strong administrative and back-of-house skills are essential.Experience in hospitality, hotel, hostel, or serviced accommodation is a MUST.Highly organised, detail-oriented, and confident managing multiple tasks.A natural problem solver with excellent communication and people skills.Proficient with Microsoft Office and comfortable using systems and spreadsheets.Able to adapt day-to-day, working partly in-office and partly on-site as needed.Willing to travel, including spending summer months in Dublin.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666 kateb@corecruitment.com....Read more...
Join a Growing, Supportive Advice Team!Are you experienced, organised, and looking to make an impact in a growing firm where your work truly matters? If so, we'd love to hear from you.Based in Westerham, Kent | Full-time | Office-based | £28,000 - £35,000 depending on experienceWe're looking for an experienced Financial Administrator to join our friendly and professional team at Trevor Downing Financial Management - a well-established independent financial advice firm with over 35 years' history supporting clients across Surrey and Kent.You'll be joining a collaborative team that includes four Financial Advisers, two other Administrators, and outsourced Paraplanners. This role is central to the smooth running of our advice process - ideal for someone organised, proactive, and confident managing a busy workflow with accuracy and care.Role SummaryThis new position provides essential administrative support across the advice team and acts as the key coordinator for annual reviews and managing Letters of Authority (LOAs).You will own specific recurring workflows and be expected to manage them end-to-end with limited supervision.Core Responsibilities:
Managing the full LOA process - submitting, tracking, chasing, and liaising with providersMaintaining and updating client records in Intelligent Office (our back-office CRM system)Gathering sufficient information on existing client plans and arrangements to enable advisers to review client needsSupporting clients and advisers via provider portals and platformsCoordinating the annual review process, including scheduling client meetings, preparing valuation reports, and review packsPreparing all necessary plan information, forms, and illustrations (where applicable)Overseeing and processing new business applications, withdrawals, drawdowns, and fund switchesStructuring and preparing correspondence to providers and clientsGeneral client servicing, including chasing LOAs, updating client details, and liaising with product providers and third partiesArranging client meetings, managing adviser diaries, and meeting and greeting clients for face-to-face appointmentsAnswering telephone calls and assisting with general administrative duties such as filing, scanning, and post handlingEnsuring that all client files remain compliant at all times and that internal processes are followed consistentlySupporting advisers in workflow management using tools such as CashCalc, Voyant, and FE Analytics
What We're Looking For:
Minimum 2 years' experience in a Financial Planning or IFA administration role (essential)Able to work in-office full-time (Monday-Friday, 9am-5pm) in WesterhamGood working knowledge of pensions, ISAs, platforms, and general client servicingFamiliarity with using provider portals and back-office systems like Intelligent OfficeStrong attention to detail, accuracy, and time management skillsA proactive team player with a 'can-do' attitudeComfortable working in a small but busy office environmentAwareness of, and commitment to, the expected behaviours stated in the FCA Conduct Rules
What's on Offer:
Salary between £28,000 and £35,000, depending on experience8x Salary Death in Service coverPrivate Health InsuranceCompany Pension schemeAccess to Equity/Company Ownership over timeSupportive, down-to-earth team cultureOngoing training and professional development
How to ApplyIf you think you have the skills and experience, we are looking for, please submit your CV to the link provided & we will be in direct contact.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are seeking an experienced OIC Portal Legal Advisor to join their expanding team in their Leeds office.
In this role, you will manage a caseload of fast-track RTA cases through all stages of the OIC portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.
Key Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firms Case Management Systems and using the agreed internal procedures and practices
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
- To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firms integrity
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
- Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
- Perform to a high level in a target-orientated environment
Experience & Knowledge
- Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
- Excellent negotiator with strong communication skills
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills
- Focus on delivering quality service to clients and the firm
Benefits
- Minimum 25 days holiday plus bank holidays
- Hybrid working model
- Holiday buy and sell?
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity?
- Medicash cash plan claim back dental / physio / optical appointments??
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools??
- Discounts and cash back on travel and shopping through Medicash extras?
- Life Assurance Scheme (4 x salary)?
- Pension scheme?
- Funded driving theory test
- Active network of Wellbeing Champions providing mental health support?
- Training and development opportunities?
- Funded social events to connect with your colleagues?
- Dress for your day policy?
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are seeking an experienced OIC Portal Legal Advisor to join their expanding team in their Manchester office
In this role, you will manage a caseload of fast-track RTA cases through all stages of the OIC portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.
Key Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process, making use of the firms Case Management Systems and using the agreed internal procedures and practices
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks
- To achieve and exceed various targets set in relation to settlements and issuing, without compromising the firms integrity
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed
- Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum
- Perform to a high level in a target-orientated environment
Experience & Knowledge
- Previous experience of managing your own caseload of Fast Track RTA claims, or hands on experience of managing tasks relating to such cases
- Excellent negotiator with strong communication skills
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills
- Focus on delivering quality service to clients and the firm
Benefits
- Minimum 25 days holiday plus bank holidays
- Hybrid working model
- Holiday buy and sell?
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity?
- Medicash cash plan claim back dental / physio / optical appointments??
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools??
- Discounts and cash back on travel and shopping through Medicash extras?
- Life Assurance Scheme (4 x salary)?
- Pension scheme?
- Funded driving theory test
- Active network of Wellbeing Champions providing mental health support?
- Training and development opportunities?
- Funded social events to connect with your colleagues?
- Dress for your day policy?
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Role/Responsibilities
This is an office-based role and requires some basic skills around IT (Excel/Word/Google/LinkedIn/social media) to help with recruitment and company visibility
This will be a blend of client-facing interaction and the necessary back-office record keeping/process associated with the recruitment business (Compliance/Vetting and screening etc.)
Above all a pleasant confident person with excellent verbal communication skills. (A lot of interaction is phone-based)
Training:
Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard Qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:
Career progression within the business
Employer Description:Eagle Construction Group has been at the forefront of connecting UK construction projects with skilled and unskilled labour. Our dedication to excellence, understanding of the industry, and commitment to our clients' success define who we are. Discover the team, the values, and the legacy that make us the go-to recruitment agency for contractors nationwide.Working Hours :Monday to Friday 35 Hour week (7.5 hours a day with 30 minutes unpaid lunch).
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
We are currently recruiting for a Finance Assistant on the apprenticeship scheme. This is a full-time, hybrid opportunity, with a requirement to spend at least 4 days a week based at our office on Granta Park in Cambridge, UK. As a Finance Assistant, you will provide support to the Operations Finance, Project Accounting and Commercial Finance teams.
The role will include, but is not limited to:
Preparation of Monthly Invoice Back-up
Completion of Reporting Templates
Detailed Analysis and Reconciliation
Audit Preparation and Checks
Client Budget Grid/Contract Support Activities
Training:During the term of the apprenticeship, we will provide an excellent training framework including some of the following:
Level 2 bookkeeping course at First Intuition
AAT training (level 3) with First Intuition
Additional off-the-job training, Onboarding, Skills Soft and Learning Management System
Rotation between 3 finance departments
Training Outcome:
This is an exciting opportunity to join our Finance department and develop into a business finance role
Employer Description:The PPD™ clinical research business of Thermo Fisher Scientific is a leading provider of global CRO solutions.
We provide comprehensive drug development, laboratory and lifecycle services to customers across pharmaceutical, biotechnology, medical device, academic and government entities. By harnessing innovative technology and expertise, we work to empower our customers to bring therapies to market, faster.Working Hours :Monday - Friday 9.00am - 5.15pm, 4 days office-based, 1 day from home.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills,Team working,Initiative....Read more...
This is an excellent opportunity for an individual with a hunger to learn and have a career in the lettings industry.
Responsibilities are to include but not limited to:
Replying and drafting professional emails to the client
Working alongside the Sales Progression and Lettings Teams as customer support on the phone
Interacting with customers on social media
Completing data collection
General office tasks
Keeping a log of energy performance certificates
Tagging property keys
Helping our sales team collect feedback from viewings
Assisting with viewings
Position to start as soon as possible.
Own transport is essential due to assisting with viewings.Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
The apprenticeship programme duration is 13 months
Functional Skills in maths and English and ICT (if required)
You will be based in the employer’s office so you will gain 13 months of office-based training
Training Outcome:Upon successful completion of the apprenticeship, a full-time position will be available for the right candidate.Employer Description:Bear Estate Agents are a local estate agent company in Leigh-on-sea who are a growing business. Their aim is to make their client’s lives as easy as possible when it comes to selling your home. From attending viewings, attending expert valuations and completing home sales, Bear will be with you every step of the way, keeping you up to date on the latest news of your home.Working Hours :Monday - Saturday 9.00 am - 5.00 pm.
(30-minute lunch break)/
Saturdays are Mandatory!
A day in lieu given back in the week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Excellent telephone manner....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Leeds office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Birkenhead office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Liverpool office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand further into their Manchester office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process.
To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business.
Key Duties and Responsibilities
- Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firms Case Management Systems and using the agreed internal procedures and practices.
- To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations.
- To deal with cases with denial of liability and causation arguments with minimal supervision.
- To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation.
- To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously.
- Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks.
- To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firms integrity.
- To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed.
- To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firms internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability.
- Perform to a high level in a target orientated environment.
- To undertake any other tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
- Substantial experience of managing your own caseload of Fast Track RTA litigated claims.
- Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time.
- A solid working knowledge of the CPR, legislation and relevant case law
- Competent working with a case management system and good knowledge of MS Office
- Good attention to detail and organisational skills.
- Focus on delivering quality service to clients and the firm.
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- Hybrid working model (in relevant role)
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
Software Engineer – BirminghamBirmingham - Hybrid Salary up to £60,000 per annumSoftware Engineer required for a leading client based in the West Midlands. My client is currently seeking a Software Engineer to come on board to develop back-end technology solutions, collaborating with business stakeholders, product management, and engineering teams. They will design and implement solutions to meet new business needs while ensuring the maintenance of existing services. The role involves creating high-quality, robust, secure, and compliant software products with a strong focus on end-user experience. Responsibilities include working with both server-side and client-side technologies and leveraging low-code/no-code platforms as needed.Key skills and Responsibilities,• Previous Software Experience• Support and maintain existing products and services by identifying, troubleshooting, and resolving live issues efficiently and proactively.• Adapt to different development methodologies, working within a traditional waterfall framework or adopting agile practices as needed.• Strong knowledge of server-side technologies, including ColdFusion, PHP, and Java.• Proficiency in client-side technologies such as HTML and CSS.• Solid understanding of version control systems like Git and Subversion.• Experience working with relational databases, including MySQL and Microsoft SQL.• Excellent facilitation and communication skills, capable of engaging both technical and non-technical stakeholders effectively.• Understanding of back-office technologies and their practical application in business environments.• Familiarity with agile development tools and platforms such as Jira, Confluence, Slack, GitHub, Azure DevOps, and Trello.• Ability to thrive in a fast-paced, dynamic work environment.• Experience with front-end JavaScript frameworks such as jQuery, React, Vue, and Angular.• Proficiency in server-side frameworks like Laravel and ColdBox.• Hands-on experience with Linux distributions, including RedHat, CentOS, and Debian.• Knowledge of front-end CSS frameworks such as Bootstrap, Tailwind, and Foundation.• Expertise in developing and working with web services, including SOAP, APIs, and RESTful JSON.Interested!?! Please send your up-to-date CV to Emma Siwicki at Crimson for immediate reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. Crimson are acting as an employment business in regards to this vacancy.....Read more...
This is a fantastic opportunity to join a world-renowned company, learn first-hand from industry-experts and build the foundations of your new career right here in the North-West. At Bank of America, you can expect:
To join an exceptional and supportive team, working alongside colleagues from around the globe.
Extensive career mobility opportunities and dedicated resources to support your on-going development and future career planning.
High-performance to be rewarded.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
The Team
Global Operations is the engine room for multiple lines of business, including Global Markets and Global Banking.
The operational services that we provide make a significant difference to our clients; from smooth onboarding and account opening through to trade confirmation and settlement. Timely and accurate trade reporting, alongside our escalation and risk management is essential in meeting Bank of America’s regulatory obligations.
The operational knowledge and query resolution that we provide to Trading, Sales, Finance, Risk and Legal teams give rise to interesting interactions with internal stakeholders every day and the ideas we provide to our Technology team through our operational excellence initiatives help drive innovative strategies and solutions to minimise risk and increase efficiency.
As an apprentice, your key tasks and responsibilities may include but are not limited to:
Gain front to back understanding of the businesses being supported and building relationships with key internal partners including Technology, Finance, Risk, Front Office and other Operational teams
Build and manage relationships with clients and external service providers
Understand the front to back processes within the team and the associated risks and controls
Contribute to the daily processing of the trade lifecycle across a wide range of financial products
Contribute to the production and analysis of performance metrics
Engage in the continuous improvement of the end to end operating environment
Essential competencies:
A clear motivation for the Operations division and a thirst for knowledge and understanding of the business
Problem solving and analytical skills
Capacity to learn quickly
Demonstrates integrity and ethics by earning other’s trust and respect through consistent honesty and professionalism in all interaction
Training Outcome:Upon successful completion, we offer a range of career options.Employer Description:Here at Bank of America, we’re developing innovations in emerging fields like virtual reality, artificial intelligence and machine learning. Through our cutting-edge projects and prototypes, we help all kinds of businesses to access finance more safely, rapidly and globally than ever. And, we support our people while they make the world of technology better, too.Working Hours :Monday - Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Senior Associate Solicitor Clinical Negligence:
Are you looking for an exciting next step in your legal career? My client is a Manchester-based law firm, ranked among the top 100 out of over 10,000 firms in the UK, and recognized in the top 10 Best Law Firms to work for. With over 6,000 five-star reviews on Trustpilot, they take pride in delivering exceptional results to their clients, and they are undergoing significant growth.
The Role
You will manage a caseload of complex clinical negligence claims, focusing on higher-value cases against NHS Hospital Trusts and GPs. The role involves both pre-issue and issued work, with opportunities to handle catastrophic injury cases, including birth injuries.
You will be supported by a dedicated secretary and assistant to help meet goals and targets. The position offers genuine career progression, with the potential for partnership in the future.
What Were Looking For
- Strong clinical negligence experience, ideally with Law Society or AVMA accreditation (support provided if not yet accredited).
- Proven billing track record with experience handling high-value claims.
- Expertise in CPR and Litigation, alongside excellent client care skills.
- Ability to demonstrate empathy and understanding when working with seriously injured claimants.
- Knowledge of Proclaim case management systems (desirable).
- Team player with an organised and efficient approach.
- Willingness to contribute to marketing efforts, including blog writing and attendance at events.
Salary, Hours & Benefits
- Competitive salary with generous commission, paid monthly in arrears.
- Flexible 3/2 hybrid working model (3 days in office, 2 from home).
- Standard working hours: 8:30am 5:30pm (Mon-Thurs) and 8:30am 5pm (Fri).
- Brand new office with free gym access, roof garden, and car parking.
- 28 days holiday, with options to buy back holidays and extra holiday for birthdays after 2 years.
- Private medical insurance, death in service, enhanced maternity leave after 1 year.
- Paid attendance at AVMA two-day conference and regular lawyer training sessions.
- Active social events and sports teams, with a strong focus on Diversity & Inclusion.
Application Process
We value skill and ability above all else and encourage applications from all backgrounds. Interviews will be conducted via MS Teams or in-office and will include scenario-based questions.
Apply today to take the next exciting step in your legal career!
How to Apply: If youre a skilled Senior Associate in Clinical Negligence ready to take the next step in your career, wed love to hear from you. Please send your CV to c.orrell@clayton-legal.co.uk or call 0161 914 7357 to discuss the role further.....Read more...
We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times.
Responsibilities
Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact.
Respond to customer correspondence.
Process contacts recording information.
Answer incoming calls promptly and make the required connection.
Liaise with colleagues in other teams and departments to resolve customer contacts.
Where necessary liaise with service providers to fulfil a customer contact.
Maintain and enhance the commitment to customer care and quality of service standards.
Seek out answers to enquiries which have not been asked before or are of an unusual /infrequent nature.
Resolve complex service coordination issues with back office teams, service providers and partner organisations.
Assist with the implementation of new services or the development of existing ones in the Contact Centre, testing scripts and CRM processes and then piloting the resultant new enquiries and service requests, under the leadership of the Contact Centre Projects, Strategy and Performance Officer.
Duties:
Undertake the administrative and banking functions of the contact centre, including filing, scanning and photocopying.
Processing payments, including cheques and credit/debit cards, complying with the appropriate procedures.
Effective use of the relevant Contact Centre CRM systems.
Retrieval and provision of accurate data concerning services in response to customer requests.
Provide information and advice to customers based on information not available on the CRM system.
Undertake fulfilment activities to ensure services are effectively delivered post customer contact.
Effectively respond to customer correspondence in accordance with service standards responding to written customer enquiries.
Effectively control and manage calls and visits to the contact centre.
Investigate customer complaints and queries
Knowledge
Knowledge of how local Authorities operate and the services provided.
Experience of working in a customer-centred environment dealing with customer enquires.
Sound Experience of the CRM system and other ICT systems such as MS Office and Databases/ keyboard skills.
Well developed customer service and communication skills (e.g. listening and questioning)
Demonstrable organizational skills and the ability to organise and prioritise work.
Ability to take ownership of work and fulfill agreed commitments.
Ability to think about alternative ways of doing things.
Knowledge and understanding of supporting legislation and current best practice.
Abilities
Ability to speak with confidence and accuracy.
Ability to choose the right kind of vocabulary for the situation in hand.
Ability to listen to customers and understand their needs.
Ability to tailor your approach to each conversation appropriate to the customer.
Required
3 GCSE’s (including English) (or) Relevant Vocational qualification and a level of competency equivalent to NVQ level II in Customer Care.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5 pm (Mon-Fri)
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A fantastic opportunity has arisen for a TIG Welder to join a leading and well-established manufacturing company. This permanent role is based at their head office facility in Leeds. Key Responsibilities:
Accurately prepare materials, including marking out, cutting, and forming components for production.
Perform high-quality welding with stainless steel.
Polish, assemble, and complete units to meet client specifications and standards.
Minimum Requirements:
Minimum 12 months TIG Welding Experience.
Proven experience working with stainless steel.
Competent in welding materials between 0.9mm and 3mm in thickness.
Proficient in TIG welding.
Comfortable with all aspects of fabricating and welding processes.
Working Hours:
Monday to Thursday: 07:00 – 15:30 or 08:00 – 16:30.
Early finish on Fridays.
What’s on Offer:
£17 per hour (depending on experience).
28 days holiday rising to 31 days.
Holiday buy back scheme.
Early finish on Fridays.
Regular overtime opportunities.
Company pension scheme.
If you're interested in applying for this position, click "apply now" and attach your latest CV. Alternatively, for more details, please contact Ismail at E3 Recruitment on 01484 645 269.....Read more...
My client is one of the most recognised and successful law firms in the UK, with over 30 years experience and has seven offices across the UK.
They are now looking to expand their Manchester Office and are looking for a Legal Admin Assistant to assist the team.
The successful candidate will work within the Claimant team assisting and providing clerical support to fee earners who deal with all aspects of litigated and non-litigated personal injury claims as well as providing assistance to the Legal Customer Service Team.
Key Duties & Responsibilities
Provide general administrative and clerical support within the Legal Customer Service Team
Proactively manage diaries and diarise actions
Maintain pro-active communication with clients and external agencies relating to claims
Observe and maintain firm confidentiality in relation to all correspondence and communications
Take responsibility for personal development and growth
Prioritise tasks whilst managing a full workload
Liaise and build relationships as appropriate with clients and their support staff
Prepare correspondence and documents from digital dictation
Manage the case management system
Prepare document bundles
Set up new clients on the finance system
Assist with the booking of travel arrangements
Liaise with Counsel and other legal representatives
Proactively assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
Assist with incoming billing, cash collection and accounts queries
Minute internal meetings
Experience & Knowledge
Previous experience in an administration or call centre role
A focused client service approach is essential, interacting with clients in a professional manner at all times.
Excellent literacy and numeracy skills
Excellent communication skills both verbal and written
Excellent organisation and time management skills
Excellent attention to detail
Ability to cope under pressure
Ability to work to deadlines
Ability to work using own initiative within boundaries, as well as in a team, to achieve maximum
Benefits
- 25 days' holiday per annum
- Holiday buy and sell scheme
- 2 x Volunteering days to support charitable initiatives
- Matched Giving up to £250 matched for personal charity fundraising for a registered charity
- Medicash cash plan claim back dental / physio / optical appointments
- My Medicash App including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
- Discounts and cash back on travel and shopping through Medicash extras
- Life Assurance Scheme (4 x salary)
- Pension scheme
- Funded driving theory test (in relevant role)
- Active network of Wellbeing Champions providing mental health support
- Training and development opportunities
- Funded social events to connect with your colleagues
- Dress for your day policy
This is a fantastic opportunity for someone passionate about making an impact in the legal sector.
If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.....Read more...
We are looking for an Adult Social Worker to join the Reablement Team.
THIS POST REQUIRES A SOCIAL WORK QUALIFICATION OF A MINIMUM 1 YEAR POST ASYE EXPERIENCE.
About the team
This is a fast pace environment working closely with the hospital service, this team is set up to work with those being admitted back into the community setting. This team will be carrying out discharge to assess, continue health care and other relevant legislatibe assessment required for individual. This team does have a working from home and office lifestyle. This team offers introduction training along with ongoing continues support during the post.
About you
A Social Work Degree/DipSW/CQSW within a minimum of 1 year post ASYE experience is required.Experience of working with hospital, community and/ or safeguarding teams will be desired for this post.
What's on offer?
£32.00 per hour (PAYE payment options available also)
Parking available nearby/ onsite
Accessible public transport
Working from home on a hybrid basis
Award winning compliance team available to help
Dedicated Senior Recruitment consultant with over 6 years’ experience in the sector
For more information, please do contact
Zoe Bellinger- Senior Recruitment Consultant
07384466390
....Read more...
Technical Support Engineer
100% Office-based Role NE35 9PB
Day Shifts Monday-Friday
Starting Salary £29,000 per annum
Holidays, Specialist Training, Pension
My client is looking to recruit a highly motivated and technically skilled Service Support Engineer to provide technical support for their specialist laser engraving machinery. This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance.
The Role - Technical Support Engineer:
- Delivering prompt and comprehensive technical support to customers daily by telephone, email and TeamViewer (remote access) through the CRM system (Salesforce)
- Conducting upgrades, diagnosis, and resolution of issues with customer machines, ensuring optimal performance and functionality.
- Prepared and generated quotations for consumable parts, spare parts, servicing and repair work through SAP and CRM system, guaranteeing accurate and timely communication with customers.
- Organise and support a team of field-based engineers.
- Liaising with other departments to ensure maximum customer satisfaction during machine installations and service visits.
- Provide in-depth documentation for cases that require escalation.
- Ensuring thorough and detailed information is available for effective troubleshooting and resolution.
- Provide support as needed for the installation and commissioning of laser engraving machines at customer sites.
- Install and configure software for end users.
- Ensure customer cases are solved quickly and efficiently.
The Right Person
- Has a strong IT and network background
- Strong working knowledge of remote desktop tools
- Excellent problem-solving and analytical skills
- Proficient using a CRM system for caseload management or similar
- Happy to work in a fully office-based role.
- Commutable to NE35 postcode daily with use of own vehicle
- Holds a full UK driving licence
- Happy to travel for product training
Salary/ Package
- Salary £29,000-£32,000 DOE
- Extensive training and personal development
- Day shifts: Monday to Friday, 9am-5pm
- Full Company product training
- 25 days holiday + statutory bank holidays
- Company Pension Scheme
Interested? To apply for this Technical Support Engineer position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore on 0116 2545411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and come back to you - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
