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Leisure Team Member Apprentice - Swimming Required

GLL is a not for profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time operating under our 'Better' brand. To be accepted onto this apprenticeship you will be required to successfully complete your NPLQ (National Pool Lifeguard Qualification). Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle. What's more, when you apply for a job at GLL, you can enjoy our range of employee benefits including: Pension schemes Discounted leisure centre and gym memberships Ride to work scheme As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. Your role will include: Customer Experience: Understanding the services and products on offer to assist with customer questions and queries Supporting different types of customers with different needs Supporting the centre in gaining customer feedback on our products and services including dealing with customer complaints Support the centre to deliver swimming lessons where required (qualification dependant) Sharing knowledge with customers on the role exercise plays in health and wellbeing Conducting customers' gym inductions and health screening where required (qualifications dependant) Planning and delivering exercise sessions to meet customers' health and fitness goals People Experience: Supporting GLL's visions and values: Attend and participate in all apprenticeship workshops, meetings and reviews with your tutor and General Manager Ensure all training and qualification deadlines are met in agreement with your tutor and manger Achieve and maintain all necessary qualifications including ongoing CPD training Keep up-to-date with trends and developments in the leisure industry Business Performance: Have an understanding of GLL and its position in the Health & Fitness Industry Understand the performance of the centre(s) that you are working in and the external and internal factors that can affect performance Operations Performance and risk management: Support the centre to open and close the building Supervising and lifeguarding customers in swimming pools Setting up and taking down different types of equipment for activities such as badminton, exercise classes and 5-a-side football Cleaning and maintenance of different areas of the centre Personal Effectiveness and Development: Demonstrates and lives GLL People with Purpose values Personally demonstrates equality, inclusion and diversity in their behaviours and actions You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship: National Pool Lifeguard Qualification (NPLQ) First Aid at Work (Level 3) STA Award in Teaching Swimming STA Certificate in Teaching Swimming Level 2 Gym Instructor Training: Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English Training Outcome: GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 apprenticeship once they have completed their Level 2 Employer Description:Edmonton Leisure Centre, right in the heart of Enfield, is reopening from August 2025 following a major investment. We're currently giving the gym, fitness class studio, group cycle studio and all communal areas a complete refurbishment, creating fresh, modern spaces ready to welcome you back. Our Soft Play and Sports Hall are also receiving some much-needed maintenance to ensure they're better than ever. And there's more to come - later in the year, we'll be reopening the swimming pools and chWorking Hours :Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...

Account Manager, Ticketing

Full-Time; PermanentDate Posted: April 1, 2025Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE’s Sales, Marketing & Business Development Department oversees the company’s marketing, corporate partnerships, group sales, facility sales, business development and TicketLeader. Our team are hardworking and motivated individuals that have a passion for the Events Industry and the Pacific National Exhibition (PNE).The Account Manager, Ticketing will report to the Manager, Ticketing & Sales. The position plays a key role in ticketing operations, including event builds and box office management.Why join our Team? Inspires an exhilarating and fun-loving workplace.Supports a flexible work environment.Innovates in both concept and process.Thrives and promotes a fast-paced sales & marketing culture.Collaborates with all departments in a positive and proactive way.Proud to be a part of the growth of one of Vancouver’s most iconic institutions.Proud to be ranked in the top twenty as one of BC’s most loved brands – BC Business 2019 What will you do?The Account Manager, Ticketing has leadership, sales, and administration responsibilities to elevate business results, optimize our processes and technology and inspire our workforce in all PNE business channels. This position will divide its time on average with 30% account management, 50% ticketing operations & process management, and 20% leadership & administrative activities. The duties include, but are not limited to: Account Management Develop and maintain positive account management standard operating principles with team leads to elevate business results, grow client opportunities, and optimize ticket sales, processes, and technology.Partner with Marketing team and clients to identify ticket sales patterns and proactively address low selling shows, peaks and valleys in ticket sales and onboarding of new ticketing product offerings.Provide timely ticket reporting for internal and external events.Communicate with stakeholders on event build information for websites and e-blasts,Proof guest communications for pre-sales, announcements, cancelations, and event updates.Represents the interests of the client while maintaining the PNE business objectives and minimizing PNE risk.  Ticketing Operations & Process Management Manage and maintain online ticketing systems, policies and proceduresManage and provide onsite support for the Box Office during eventsResponsible for accuracy of event build set ups, maximizing ticket sales, and settlement processes for a variety of Promoters for onsite & offsite events, as well as all PNE internal events (Playland, Fright Nights, PNE Fair etc.).Maintain high levels of security, safety and fraud controls and ensure seamless scanning with access control systems.Manage inventory controls for all ticketing assets (Scanners, Ticket stock, wristbands, Printers, laptops etc.).Maximize use of ticketing platform functionality and call center technology including general maintenance and implementation of new product offerings.Work closely with Marketing Team on Google analytics analysis, SEO, event emails, social media & TicketLeader branding.  Leadership & Administration Inspire team to maximize their potential and productivity through optimization of processes and technology.Develop a sales & marketing culture across the organization and encourage cross selling at all PNE Events and business channels.Manage regular maintenance of ticketing software programs.Continually evolve knowledge of ticketing trends and develop enhancements for ticket build set ups.Ensure all corporate and client planning timelines are met respectively and diligently including contracts, analysis, financial reporting and maintain documented standard operating policies & procedures. What else? Minimum of 2 years ticketing experience with strong best practices in ticketing processes, quality controls, systems, and operations.1 – 2 years’ experience in sales or account management.Proven experience working with multiple organizational technology platforms including ticketing, events, and financial reporting.Strong understanding of ticketing technology and equipment.Ability to understand and represent another company’s brand at the PNE while balancing PNE objectives.Strong communication skills both written & verbal, with firm attention to detail.Ability to model the PNE’s core values and lead the team to prioritize CART (Communication, Accountability, Respect and Trust) with the full PNE team.Experience with Paciolan is considered an asset.Successful candidates must undergo a Criminal Record Check. Who are you? Strategic and creative team playerResults-oriented collaboratorMethodical and detail orientedTactful change makerCommitted to striving for excellence.Eager to make a difference. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.  Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $60,000 - $75,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.  The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Technical Support Engineer Apprentice

This is a full-time position working within our Technical Services Team whilst studying towards a degree.   The degree is a work-based programme designed to provide essential knowledge, understanding and skills required to operate effectively and successfully in a technical support role.   It allows you to combine workplace learning opportunities with theoretical knowledge gained through formal classes.   The programme offers a highly practical approach to learning that is immediately applicable to workplace situations. This is an exciting opportunity to join the expanding team at SolutionsPT, where no two days are the same. You will be involved in providing first-class technical support to customers on a wide range of industrial software, hardware and associated products. With 100 employees, we’re a growing company, staffed with bright, energetic people who believe passionately in what they are doing.   We look for and hire the best talent in all areas of our business and recruit people who strive to do and be the best, and who really want to make SolutionsPT even more successful than it is today. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based. However, occasional travel to customers’ sites in the UK and Ireland may be required.   Flexibility in working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is:  Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products Handling incoming customer problems relating to the implementation and application of the software Logging requests in the call tracking system Seeking to resolve customer problems effectively and efficiently Providing an element of training and consultancy to customers Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy To be a trusted advisor for the products allocated, including certification on products where applicable Staying up-to-date with the development of new products and operating systems Identifying opportunities to improve the efficiency of the team and the service it provides to customers Training: Apprentices attend Manchester Metropolitan University for one day a week during the academic year, over a period of four years. Teaching is delivered face to face one day a week during the academic year. Upon successful completion of the programme, participants will achieve a BSc (Hons) Digital and Technology Solutions degree by Manchester Metropolitan University, as well as a Level 6 degree apprenticeship qualification. Training Outcome:SolutionsPT prides itself on a company culture that fosters knowledge, insight, and understanding. Its dedicated training and personal development programmes are a testament to its commitment to nurturing industry experts and leaders of tomorrow. We are looking for talented and motivated individuals with a passion for technology who are looking for a long-term career at SolutionsPT. We have had previous apprentices develop at a fast pace, not only within their degree studies, but also in their technical positions within the company, and are now graduating from university well-positioned to step into senior positions.  The skills they possess include training others, delivering consultancy to customers, being an escalation to more junior members of the team and much more.Employer Description:With a proud history dating back to 1985, SolutionsPT is a dynamic company founded by CEO John Bailey, dedicated to delivering cutting-edge IT solutions for the industrial world. The company ethos is firmly rooted in continuous improvement and success for its customers, a commitment reflected in their strategic partnership with global leading software brand AVEVA since 1991. Employee wellbeing is a priority at SolutionsPT. We offer a range of wellness activities, such as holistic massages, health screenings, and mental health support through trained Mental Health First Aiders. SolutionsPT is also renowned for its vibrant company culture, regularly hosting company meetings that blend business updates with fun activities, fostering a sense of community among employees. The company's commitment to transparency is evident in its regular updates on the company's financial status and achievements. We have a strong culture of employee engagement and personal development, achieving Platinum status in the Investors in People accreditation.Working Hours :Monday - Friday, between 8.45am - 5.15pm, with an hour lunch break.Skills: Communication skills,IT skills,Analytical skills,Team working,Self-motivated,Inquisitive personality,Passion for technology ....Read more...

Degree Apprentice – Product Design Engineer

Avire is seeking an apprentice to join our small, high impact Product & Innovation Team. Avire is at the forefront of development of emergency communications systems and other safety-of-life products for the building services industry, with a particular focus on high-rise buildings. Your work will be critical to ensuring that building occupants, particularly less mobile occupants, and those with disabilities, are protected and able to communicate in the event of emergencies such as high-rise building fires. Working in a highly collaborative international environment, you will work to build your knowledge and skills in product design engineering through a combination of off-the-job training (delivered by our partners at Newbury College/University Centre Newbury) and on-the-job development. Your tuition will be fully funded for the full duration of the programme, meaning you will achieve a degree level qualification without needing to take on any student debt. You will initially be paid a salary of £26,500, and this will be reviewed annually in line with your development of the required knowledge, skills, and behaviour (KSBs), rising to £35,000 - £40,000 (depending upon performance) over the 4-year duration of the programme, subject to achieving the required KSBs. What will you be doing? Over the course of your 4-year apprenticeship, you will learn to: Create and understand technical documents like engineering drawings, 3D CAD models, simulation models, project plans, reports, and data using company systems and guidelines. Apply the principles and practice of design for market, design for manufacturability, design for testability and design for maintainability. Support the industrialisation of electronic products and their entry into full-scale manufacture. Find and fix faults, errors, or unexpected results during design or development that could affect the quality or reliability of the product, system, or component. Identify areas for improvement and lead ongoing efforts to enhance how the product, system, or component operates and performs. Develop project plans, including resource planning, time planning, risk and contingency management and estimating techniques. Apply legislative and non-legislative requirements, including international and national standards and regulations. Undertake basic financial modelling of product and projects. Apply health and safety principles to your own work and the work of others under your care and supervision. Please note: Your application will not be passed on to the employer for their consideration if you do not have the grades/experience requested in the qualifications section. Please do not use AI to answer the application questions.  Training: The successful candidate will be completing the Level 6 Product Design and Development Engineer (Degree) Apprenticeship Standard.  The apprenticeship involves attending Newbury College/University Centre Newbury one day a week during Term Time for four academic years. The Apprentice will be supported throughout by a Development Coach from Newbury College who will hold regular reviews and occasional visits to the workplace. At the end of your apprenticeship you will have completed the Level 6 Product Design and Development Engineer (Degree) Apprenticeship Standard and will be required to complete an End Point Assessment (EPA).  Your Development Coach will support you with preparing for your EPA.  Training Outcome: You will progress to becoming a fully qualified engineer over the course of the apprenticeship, with annual salary reviews that will take your salary to £35,000 - £40,000 (depending upon performance) over the duration of the programme, subject to achieving the required KSBs. All our engineers are supported in gaining professional registration as an Engineering Technician, Incorporated Engineer or Chartered Engineer (as appropriate to their level of experience and responsibility). You will have opportunities to progress to Senior Engineer, Principal Engineer and to subsequently take on roles as an Engineering Manager or Technical Expert. 58% of our engineers hold a Master's degree or DPhil/PhD and we are committed to continue investing in our education beyond your apprenticeship. Employer Description:Avire combines 4 market-leading brands (Microkey, Janus, Memco and Rath) within the elevator and life-safety industries. Each brand has a strong market presence, a unique identity, a distinct product range, and a long, successful history. We design, develop, and manufacture light curtains, emergency communication and connectivity solutions. Our products are installed in over four million buildings & public areas worldwide and keep millions of people safe, every single day. The group has manufacturing locations in 2 countries, R&D centres in 3 countries and sales & marketing offices in 6 countries as well as over 400 employees globally. Avire is part of the Halma group (www.halma.com). Halma offers very high levels of autonomy to its operating companies, while providing support when needed, with a particular focus on talent development and investment in people. See www.halma.com/our-people for more information. If you’re interested in working for a business whose primary focus is to protect and improve the lives of people around the world, you’ve come to the right place. We aim to be a company that does good work, and that’s good to work for. Halma employs over 7,000 people in 45 subsidiary businesses based in over 20 countries. Through innovation and acquisition, we have developed a portfolio of market-leading companies within our three sectors: Safety, Medical, and Environmental & Analysis.Working Hours :With core hours of 09:30 - 15:30. Initially you will be expected to be on-site (when not attending college) Monday-Friday. In later years of the apprenticeship there may be an opportunity to work remotely on Monday & Friday.Skills: Interest in how things work,Interest in electronic systems,Design & development interest,Able to work as part of a team,Enjoy solving puzzles,Problem solver ....Read more...