Location: Hillingdon Salary: £45,000 per annum Hours: Full-time
We are recruiting on behalf of a leading provider of supported living services for adults with learning disabilities and mental health needs. This is a fantastic opportunity for an experienced leader to oversee two services in the Hillingdon area, driving high-quality care and operational excellence.
About the Services:
Service 1: A CQC registered service with 12 self-contained flats supporting adults with learning disabilities. The site benefits from a Team Leader and a Senior Support Assistant on site.
Service 2: A larger service with 24 flats, including:
8 CQC registered flats supporting adults with learning disabilities
16 non-registered flats supporting individuals with learning disabilities and/or mental health needs
As Area Manager, you will oversee both services, ensuring compliance, quality standards, and person-centred care. You will support service managers, develop the team, and work closely with commissioners, stakeholders, and families.
Key Responsibilities:
Operational leadership across both services
Ensure compliance with CQC standards and internal quality frameworks
Line management and development of senior staff
Budget and resource management
Building positive relationships with local authorities and stakeholders
Championing a culture of continuous improvement
What’s on Offer:
£45,000 annual salary
28 days annual leave (inclusive of public holidays)
Company laptop and mobile phone for business use
Senior Management Healthcare package (company paid)
Free on-site parking
Business mileage paid
Access to the Blue Light Discount Scheme
About You:
Proven experience managing supported living or residential services
Strong knowledge of CQC regulations and compliance
Skilled in staff leadership, budget management, and service development
Background in learning disabilities and/or mental health support
Excellent communication, organisation, and stakeholder engagement skills
....Read more...
Harper May is partnering with a growing consulting firm that is seeking a commercially focused Finance Business Partner to join its finance team. With an expanding client base and a strong focus on delivering strategic value, the firm is looking for a finance professional who can drive insight, improve performance, and support decision-making across the business.Role Overview: As Finance Business Partner, you will work closely with senior stakeholders across multiple service lines to provide clear financial analysis and strategic input. This role is ideal for a proactive, commercially minded finance professional who enjoys working with non-finance teams to improve business outcomes.Key Responsibilities:
Partner with consulting and operational teams to provide financial guidance on performance, resource planning, and profitability
Deliver accurate and timely management reporting, including variance analysis and commentary
Support budgeting and forecasting cycles, ensuring alignment with business strategy
Develop and present financial models to inform pricing, pipeline planning, and investment decisions
Identify opportunities for margin improvement, cost control, and process optimisation
Support project-level financial tracking, reporting, and commercial risk analysis
Act as a trusted advisor to business leads, helping to drive accountability and performance metrics
Contribute to the ongoing improvement of internal reporting and business partnering frameworks
Key Requirements:
ACA / ACCA / CIMA qualified or finalist
Previous experience in a finance business partnering or commercial finance role, ideally within professional services or consulting
Strong analytical and Excel skills, with the ability to simplify complex financial data for non-finance stakeholders
Excellent communication and relationship-building abilities
A proactive, commercially focused mindset and a willingness to challenge assumptions constructively
Comfortable working in a fast-paced, collaborative environment....Read more...
Key Responsibilities:
Support the day-to-day administration and maintenance of the Joblogic system
Maintain data accuracy and consistency within the system by regularly auditing records, identifying quality issues, and supporting data cleansing initiatives
Support the creation and distribution of operational and performance reports, working closely with various departments to gather and understand their data needs
Collaborate with operational teams to improve the quality and timeliness of data entry
Troubleshoot and escalate system issues with the relevant stakeholders or Joblogic support
Work with the data team to identify trends, inefficiencies, and opportunities for automation to improve efficiency
Assist in developing clear and accurate documentation, including user guides and best practices for Joblogic. Maintain records of procedures, findings, and data definitions to support system consistency and user understanding
Assist in gathering, organising, and analysing data from a variety of sources
Maintain and update dashboards and reports for internal teams
You will learn to use business intelligence tools and databases (e.g., Excel, Power BI, SQL).Training:QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification. The technical content aligns to and is relevant to employers and the market
Upon successful completion, learners will be awarded the Data Analyst Level 4 apprenticeship.Training Outcome:90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average.
What we offer:
Full support towards your Data Analyst Level 3 or 4 apprenticeship
A collaborative, supportive team environment
Opportunity to gain hands-on experience with operational data systems
Long-term development opportunities within a growing business
Benefits:
Critical illness cover
Company sick pay and income protection
Company Health Insurance
Above statutory holidays allowance
Increased holiday allowance with service
Employee assistance programme
Work related training/memberships/subscriptions paid
Pay It Forward Monthly Bonus/Yearly review
Free parking
Pension
Death in Service
Employer Description:Commercial Maintenance Services UK Ltd (CMS) are a nationwide market leader in Facilities and Commercial Building Maintenance. Established in 2000, CMS have built a reputation for delivering trusted and specialist M&E Hard and Building Maintenance Services to clients across the UK.
With a team of over 190 employees operating 24/7, 365 days a year, CMS offers a range of integrated commercial maintenance services, including reactive and planned Gas, Heating, Plumbing, Air Conditioning, Electrical, Catering Equipment installation, repair and maintenance.Working Hours :All details will be confirmed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
Recruit4staff is proud to represent their client, a leading Lawn Care Company, in their search for a Customer Service Manager to work at their Head Office in St Asaph, Denbighshire.For the successful Customer Service Manager, our client is offering:
Starting salary of £32,500 - £33,500 per annum (DOE)Monday to Friday, Full-time – 37.5 hours per weekPermanent position22 days annual leave (rising to 26 with length of service) plus bank holidaysMedical cash plan including online GP, physio, counselling, and moreEmployee discount scheme for major retail and leisure brandsCycle to work schemeOccupational sick pay, maternity and paternity pay schemesChristmas shutdown period
The Role – Customer Service Manager:
Lead the Customer Support Centre, ensuring all service KPIs and quality standards are metManage the day-to-day operations and team performance, creating a positive and productive environmentWork closely with the Sales Director to enhance the overall customer journeyAnalyse performance reports to identify improvement opportunities and take actionCoach, mentor, and develop Team Leaders and AdvisorsOversee complaint resolution and ensure customer satisfaction is achievedCreate and manage staff rotas to ensure efficient coverage of all contact channelsDrive quality, efficiency, and customer service excellence across the team
What our client is looking for in a Customer Service Manager:
Proven experience delivering high-quality customer service – ESSENTIALExperience in contact centre management or a similar environment – ESSENTIALDemonstrated ability to lead and develop teams, with experience in recruitment and performance management – ESSENTIALStrong attention to detail and calm under pressureA collaborative and empowering leadership styleA proactive approach to customer satisfaction and complaint resolution
Key skills or similar Job Titles: Customer Experience Manager, Contact Centre Manager, Customer Care Manager, Head of Customer Service, Client Services Manager
Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham
For further information about this and other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, who are operating as a recruitment agency, agent, employment agency, or employment business.....Read more...
Harper May is partnering with a growing consulting firm that is seeking an Interim Chief Operating Officer to lead operations during a pivotal stage of evolution. This is a strategic and hands-on role, ideal for a commercially driven leader with experience in professional services who can bring structure, pace, and operational discipline to a dynamic environment.Role Overview: As Interim COO, you will work closely with the CEO and senior leadership team to enhance internal operations, support service delivery, and strengthen the business infrastructure. You’ll play a central role in optimising processes, embedding controls, and ensuring the business is well-positioned to scale.Key Responsibilities:
Lead and coordinate operational functions including delivery, finance, HR, and compliance
Implement scalable systems and improve internal processes across departments
Support senior management in driving strategic goals and improving organisational performance
Oversee operational reporting and identify key metrics to track progress and efficiency
Foster collaboration across teams to ensure high-quality client delivery and internal alignment
Guide improvements in resource planning, project execution, and operational governance
Act as a trusted partner to the CEO, providing insight and stability across the business
Key Requirements:
Proven experience as a COO or senior operational leader, ideally within consulting or professional services
Strong background in operational transformation, business scaling, and cross-functional leadership
Demonstrated success in interim or contract-based leadership roles
Excellent interpersonal and communication skills, with a hands-on, pragmatic approach
Commercially astute, detail-oriented, and comfortable leading change in a fast-paced environment
Ability to build credibility quickly and work effectively with both internal and external stakeholders....Read more...
This role involves working closely with various stakeholders to understand business needs, collect, analyse data, and prepare reports that present progress and outcomes towards our organisational goals and strategic plans.
You will maintain data integrity, ensure regulatory compliance, and support the Trust’s commitment to providing high-quality education and support services.
By nature of the responsibility, the following list is not exhaustive but is a guideline as to the main requirements of the role. The Apprentice Data Officer must be willing, flexible and prepared to carry out reasonable tasks not necessarily covered within this job description.
General Duties
To assist in collecting, cleaning, and organising data from various sources, ensuring its accuracy and completeness.
To use statistical tools and software to analyse data and identify trends and patterns.
To support the development and maintenance of databases and data systems.
To conduct preliminary data analysis and generate reports.
To create visualisations such as dashboards and graphs to present data insights for multiple departments and stakeholders.
To collaborate with the AI, Business and Data Analyst, the wider Quality, Business Change and Innovation Team and the services leads to understand data needs and provide solutions.
Support the AI, Business and Data Analyst to collaborate with both internal and external professionals to gather insights and understand the objectives and scope of AI and data management.
To ensure data integrity and accuracy complies with the guidelines of General Data Protection (GDPR) and other legislative regulations and standards.
To assist in the implementation of data governance policies and procedures.
To stay up to date with industry trends and best practices in data management.
To utilise the advancements of Artificial Intelligence (AI) to underpin data collection, management and reporting.
Individual Learner Records (ILR) Data Management:
Support the AI, Business and Data Analyst and appropriate service leads to ensure the collection, maintenance, and analysis of ILR data throughout the academic year, ensuring accurate tracking of student progress and compliance with educational standards.
Management Information Systems (MIS):
Work collaboratively with the AI, Business Data Analyst and IT Technical team to utilise Trust wide MIS, identifying support and training needs, identifying and troubleshooting issues, and ensuring the effective use of the system to meet the Trusts data management needs.
Safeguarding
All staff have a responsibility and duty of care to safeguard and promote the welfare of pupils. Staff must be aware of the systems within the trust which support safeguarding and must act in accordance with the trusts safeguarding & child protection policy and code of conduct. All staff must complete mandatory safeguarding training.
Training
The Apprentice Data Officer may, from time to time, be required to undertake training relevant to the key objectives and responsibilities of the Trust. There are mandatory training requirements that must be completed via Educare.
Working Relationships
The Apprentice Data Officer has a day-to-day working relationship with all departments and is required to cooperate fully with all members of staff and senior managers. A strong customer service focus is essential.
The Apprentice Data Officer will be a creative and dynamic individual who is detail-orientated and a confident communicator. You will have a flair for creating solutions-based systems that enable data to be readily available, accurate and accessible. Training:Expected duration: 18 months .
Apprenticeship level: Level 3 (Advanced).
Programme: Data Technician.
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the L3 Data Technician standard.
The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeship-standards/data-technician-v1-0 Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified Data Technician.Employer Description:It's our mission to provide outstanding specialist education and care services for people who are deaf or have other communication difficulties and learning disabilities.Working Hours :The post is full-time.
Working hours are between 8.00am and 4.30pm, Monday to Friday, 37 hours in total.
Weekend work and work outside of normal hours would be by prior arrangement and will attract time off in lieu or overtime payment.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Basic understanding of data,Microsoft Excel,Familiarity with SQL,Willingness to learn,Familiarity with PowerBI,Familiarity with Databridge....Read more...
About the Role
Enfield Council is looking for an experienced Assessment Officer to join our dynamic Financial Assessment and Income & Debt team. This pivotal role involves delivering a high-quality, customer-focused financial assessment and collection service across the Assessment Hub.
As a member of a pooled resource team, you will be responsible for assessing income-related benefits, managing complex enquiries, engaging with vulnerable customers, and supporting process improvements and automation within the team. This is a fantastic opportunity for someone who is adaptable, detail-oriented, and committed to delivering efficient public services.
Key Responsibilities
Accurately process income-related claims and assess financial circumstances in line with legislation and council policy
Communicate effectively with a wide range of customers and stakeholders, both verbally and in writing
Provide guidance and technical advice to residents on financial assessments and collection services
Maintain accurate records and support the delivery of service improvements
Collaborate with managers and other teams to ensure a seamless, integrated service
Contribute to projects and continuous service development within the Assessment Hub
What We’re Looking For
Essential:
Proven experience in financial assessments or income collection services
Ability to work as part of a flexible, multi-skilled team
Excellent customer service skills with the ability to manage sensitive conversations
Strong IT skills and the ability to quickly learn new systems
Good written and verbal communication skills
Commitment to continuous professional development
Desirable:
Knowledge of local authority benefits systems and welfare legislation
Relevant qualification in business administration or local government services
Why Work With Us?
Be part of a team that’s central to ensuring fair access to financial support across Enfield
Opportunity to influence service delivery and contribute to innovation
Gain experience in a large, forward-thinking local authority
Hybrid working options available (subject to service needs)
....Read more...
Principal duties and responsibilities:
To be the first point of contact for our customers
Provide end to end waste brokering / collection service
Aftersales care
To develop positive customer relations
Processing daily orders from customers
Co-ordinate the collection of waste from customer locations
Gather supplier collection data
Process data through our systems
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Based within our Corby office
Training will be conducted at the workplace or day release once a week
Training Outcome:
We would like to offer the level 3 course following this in Business Administration or another Customer Service course
Employer Description:Axil is a total waste management business.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Optical Practice Manager Job – Independent Opticians – Harlow, Essex
Zest Optical is currently recruiting for an Optical Practice Manager to join a high-end, independent opticians based in Harlow, Essex. This is a fantastic opportunity to become part of a forward-thinking team in a modern and stylish practice known for delivering exceptional eye care and offering a unique range of designer eyewear.
Optical Practice Manager – The Opportunity
Join a well-established independent practice with a reputation for excellence in both service and style.
Lead and inspire a close-knit, highly supportive team focused on patient care above all else.
Enjoy a welcoming, service-led environment with no Sunday work, bank holidays, or late finishes.
Benefit from full autonomy to implement new ideas and drive business growth with the backing of a supportive Director.
Key Responsibilities
Oversee day-to-day practice operations ensuring smooth and efficient service delivery.
Lead, direct and motivate the team to maintain the highest standards of patient care.
Train and support staff in both technical and customer service areas.
Collaborate with the Director to develop strategies for continued success and growth.
What We’re Looking For
Proven experience in a leadership role within the optical industry.
Strong communication and organisational skills.
Passion for delivering outstanding customer service.
Ability to lead by example and inspire team success.
Salary & Benefits
Competitive base salary of up to £38,000.
Additional benefits and performance incentives.
Excellent work-life balance with sociable working hours.
Apply NowTo take the next step in your optical career, apply now or send your CV directly to Kieran Lindley via the ‘Apply’ link. Don’t miss out on this exciting opportunity in Harlow, Essex!....Read more...
Duties:
Assist the data manager and external IT/data partners by inputting to the development of new data services, features, functionality or reports
Key support in helping us put in place increasingly powerful, self-service reporting that will support our teams to make evidence-driven decisions in support of our organisation’s 5-year strategy
Build your knowledge and experience using low-code tools and query languages such as SQL
Help develop the corporate data model in Dynamics 365, Azure and other core systems
As part of the IT and Data Team, you will be expected to play your part to help protect and manage our data, ensuring good governance is applied to keep our data secure and our practices compliant with all relevant data protection legislation
Build your general IT Operational skills and support the general running and administration of the work of the IT and Data Team.
Training:Introducing QA’s brand new Level 5 Data Engineer apprenticeship programme, meticulously designed to provide learners with a strong foundation for the development of advanced technical competencies, enabling comprehensive professional and personal growth.
This specialised apprenticeship curriculum comprehensively covers essential knowledge and skills crucial for the proficient design, development and management of intricate data systems.
Learners will be equipped to skilfully architect, administer, and transform data into actionable insights tailored for consumption by Data Scientists, Data Analysts, and Business Intelligence professionals, empowering organisations to drive innovation, optimise business processes, and catalyse informed decision-making.
A natural progression having completed this programme would be onto our DTSL6 Degree Apprenticeship Programme data pathway.Training Outcome:90% of QA apprentices secure permanent employment after completing their apprenticeship: this is 20% higher than the national average.
Benefits:
Competitive salary
Defined contribution pension scheme with Aviva. Employer contribution: 4.5%, minimum employee contribution: 3%. This is offered as a salary exchange arrangement. Annual 1:1 "pension surgeries" with Speech and Language UK's pension advisors
Life cover for 4x annual salary with MetLife. Members have access to a GP24, a 24/7 virtual GP service 365 days a year
Confidential employee assistance programme (including structured counselling sessions) and wellbeing resources
Free annual flu vaccination
Cycle to work scheme
28 days annual leave per annum (plus bank holidays), rising to 30 days after five years continuous service
Perkbox - Employee benefits and celebration platform providing hundreds of exclusive perks for staff ranging from discounts on shopping, entertainment and family days out, to gym memberships and rewards
Enhanced family and special leave policies
Employer Description:We are Speech and Language UK – we want every child to face the future with confidence. For 1.9 million children in the UK, learning to talk and understand words feels like an impossible hurdle.
Speech and Language UK is dedicated to supporting children and young people with speech and language challenges. Our mission is to ensure that every child can develop the necessary skills to face the future with confidence. Challenges with speech and language affect around 1.9 million children in the UK – or 1 in 5 children - making it a significant issue that impacts various aspects of a child's life, including their academic progress, emotional well-being, and future opportunities.Working Hours :All details willbe confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Non judgemental,Basic knowledge of Excel,Data Analysis experience,Awareness of DAMA....Read more...
Key duties / Business and Financial Results:
Develop skills in the use of Microsoft Power BI to create reports that provide solutions to clients’ challenges.
Attain a detailed understanding of the cloud-based financial software and applications in our portfolio, in order to build some basic reports that look for trends and present key data to be shared with clients.
Observe and participate with database management in data warehouses and data lakes for consolidation of client systems and data.
Handle client support queries on their data issues and participate in scoping meetings with clients to ascertain their needs.
Observe and support with software launches and integrations and learn the process of moving data from source to warehouse via middleware and API.
Analyse and interpret data and statistics.
Input into reviewing processes in order to increase efficiency and automate processes.
Training:The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional PL-300 Microsoft Power BI Data Analyst certification.
The technical content aligns to and is relevant to employers and the market. Training Outcome:We may (and often do) offer a permanent position post completion of the apprenticeship, but we are just as open to support your career aspirations elsewhere to build the talent in an industry we are passionate about.
Benefits:
24 days holiday plus bank holidays, can buy or sell up to five days, 1 month before the start of the holiday year after probation period
Snacks and drinks provided in the office
Monthly Health and Wellbeing payment
Private medical insurance after probation period, family members can be added at your own expense
Pension via Nest after 3 months
Death in service and Yulife App
Employer Description:Outserve Limited is a UK-based team of experts who offer software implementation, integration, automation, and accounting services for small to medium enterprises. We help clients grow and scale their business with data-driven decisions.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Attention to detail,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Passion for data analytics....Read more...
Deliver excellent customer service through various channels
Handle customer queries, requests, and complaints professionally and efficiently
Learn and maintain product/service knowledge to provide accurate information
Support the team with general administrative duties (data entry, filing, updating records)
Maintain a positive and professional attitude at all times
Training:
Your training will be delivered by Next Level Training. We can also support with functional skills if required
Training Outcome:
This apprenticeship can lead to a career in customer service and beyond
You could go on to complete your level 3 customer service upon completion
Employer Description:Next Level Training are the business development group for Reflections Training Academy. We offer government-funded apprenticeships in Business Administration, Customer Service, Management, Marketing and HR. As well as Study Programmes in Business Administration and Employability Skills.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,Customer care skills....Read more...
Job Title: Hotel Sales Manager Location: Amsterdam, Netherlands Salary: €50,000 - €55,000 gross per annum + bonusA prominent international hotel brand in Amsterdam is seeking a commercially focused and dynamic Sales Manager to lead the development of corporate business and account relationships. The hotel is part of a fast-growing portfolio known for combining excellent service with a modern guest experience.Role Summary: The Sales Manager will be responsible for driving corporate revenue, building strong client partnerships, and identifying new opportunities aligned with the hotel’s commercial strategy. This includes owning key accounts, working with global RFPs, and leveraging tools and data to ensure efficient, results-driven activity.Core Responsibilities:
Manage and grow a portfolio of key corporate accounts to maximize repeat business and revenue
Identify and convert new opportunities from the local corporate market
Contribute to global RFP submissions by preparing compelling business cases
Represent the hotel at sales meetings, events, trade shows, and client presentations
Utilize CRM systems, business intelligence, and market tools to support strategic planning
Partner with the Director of Sales and Account Management team to activate proactive sales plans
Engage in direct client activities such as sales calls, entertainment, familiarization trips, and overseas travel where necessary
Commercial & Strategic Planning:
Collaborate with the Revenue Manager and General Manager on pricing and segment strategies
Monitor account production trends, identify risks, and take corrective action as needed
Analyze market data and distribution channel performance (including GDS) to drive growth
Deliver monthly and ad hoc reporting to support commercial planning
Execute activities outlined in quarterly sales action plans
Meetings & Events Support:
Actively support meeting and conference sales in partnership with the M&E team
Build strong relationships with agencies and direct clients in the events segment
Contribute to forecasting and pricing strategies related to MICE business
What We’re Looking For:
A minimum of 2 years of experience in a similar hotel sales role
Strong interpersonal and communication skills, both written and verbal
Commercially minded with strong analytical capabilities and market awareness
Skilled in managing corporate accounts and building lasting client relationships
Familiarity with international corporate clients and agency networks
Self-motivated, target-driven, and organized
Deep knowledge of the Amsterdam hospitality market is essential
Job Title: Hotel Sales ManagerLocation: Amsterdam, NetherlandsSalary: €50,000-€55,000 gross per annum + bonusIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……. http://www.corecruitment.com/ https://www.facebook.com/COREcruitmentDOTcom/ Tweet us @COREcruitment....Read more...
General Manager – Atlanta, GA – Up to $100k We are working with an excting client, a restaurant group that has precense across the country. They are seeking a new General Manager to oversee operations at one of their fun, upscale seafood concepts in Atlanta, GA!Skills and Experience:
Proven experience in high-volume hospitality management within an upscale environmentDeep expertise in service standards, guest experience, and overall operational excellenceStrong business acumen with a passion for food, beverage, and industry trendsSkilled in problem-solving, strategic decision-making, and handling high-pressure situations effectivelyLeads with professionalism, fostering a positive culture while maintaining exceptional guest and team interactions
If you are keen to discuss the details further, please apply today or send your cv to HollyM at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business.
Principal Duties and Responsibilities:
Undertake all aspects of administration as required to support the Governance, Risk, Assurance and Data Protection function, including but not limited to: accurate and timely minute taking, collating and distributing board and committee papers, raising of purchase orders, record keeping, filing, updating information channels for board and committee members, scanning, maintaining document and contract records, logging and maintaining accurate records of data protection and access to information queries or concerns and ensuring that Governance and data protection information on the Group’s external websites is up to date
Organise and schedule meetings, maintaining effective diary management, taking minutes and producing documentation as required
Monitor and manage queries or requests to ensure they are responded to in a timely manner, and in accordance with policies, procedures and legal and regulatory requirements
Ensure all governance, risk, assurance and data protection related policies, processes and procedures meet in-house guidelines, are appropriately published and accessible to those who need them
Support in the maintenance of up-to-date risk and assurance maps, data protection registers etc.
Liaise with tenants and other data subjects on queries or concerns relating to data protection requests
Scan, photocopy and maintain documents in line with data protection guidelines
Deal with basic office management such as stationery supplies and post
Use the IT systems to maintain records as required
Always maintain confidentiality and handle all information in accordance with the Data Protection Policy
Provide ad hoc administrative support to other areas of Corporate Services (such as Executive Director support, Health and Safety and Communications), where appropriate
Leadership and Corporate Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service
Maintain strong links and working relationships with internal customers
Promote and lead by example on equality, diversity and inclusion
Contribute to improving and implementing new/revised processes
Ensure adherence to data security and protection policies and processes
Special Instructions:
To uphold the vision and values of the emh group and emh homes
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered
To ensure a safe working environment in accordance with Health and Safety Regulations
To attend fire drills and staff meetings
To attend training events as required
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer
To respect the confidential nature of personal information
To recognise and promote emh group’s Equality and Diversity Strategy
Full training will be provided in all areas to meet with the apprenticeship programme.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills in maths and English if required
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway
Employer Description:emh group is an independent, profit-for-purpose organisation that provides high quality, affordable homes and support services. Today, we have more than 21,000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 9.00am - 5.00pm (Annualised hours Contract)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for Agricultural Service Coordinator to join a well-established agricultural machinery company. This role offers excellent benefits and a competitive salary.
As an Agricultural Service Coordinator, you will report to the Service Manager and oversee the day-to-day control and management of the workshop and service operation.
You will be responsible for:
* Lead and motivate a team of agricultural engineers / apprentices.
* Plan workloads, allocate tasks, and monitor progress.
* Collaborate with the group service manager and parts manager for efficient service delivery.
* Focus on achieving targets and maintaining excellent customer service.
What we are looking for:
* Strong knowledge of agricultural engineering.
* Excellent organisational and computer skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for Agricultural Service Coordinator to join a well-established agricultural machinery company. This role offers excellent benefits and a competitive salary.
As an Agricultural Service Coordinator, you will report to the Service Manager and oversee the day-to-day control and management of the workshop and service operation.
You will be responsible for:
? Lead and motivate a team of agricultural engineers / apprentices.
? Plan workloads, allocate tasks, and monitor progress.
? Collaborate with the group service manager and parts manager for efficient service delivery.
? Focus on achieving targets and maintaining excellent customer service.
What we are looking for:
? Strong knowledge of agricultural engineering.
? Excellent organisational and computer skills.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job Purpose:
To deliver a highly effective and efficient finance support service that enables the SEND (Special Educational Needs and Disabilities) Service to achieve its objectives and improve outcomes for children and young people. The role focuses on the accurate management of SEN pupil placement and funding data, ensuring that all financial records are up to date, and supporting budget monitoring using the Oracle Planning & Budgeting tool.
Key Responsibilities:
Support the SEND QA Manager in delivering high-quality finance services that align with statutory and operational needs.
Maintain and monitor accurate budget data in collaboration with the finance team, using the Oracle Planning & Budgeting tool for effective revenue budget tracking.
Ensure all SEN pupil placement and funding records for Lambeth pupils are kept accurate, timely, and consistent with local authority expectations.
Manage funding and payments efficiently to service providers, including schools, parents, and independent specialist providers.
Assist in developing, reviewing, and implementing financial systems and procedures that support the SEND service’s operational goals.
Identify areas for process improvement and support changes that lead to enhanced service delivery and financial accuracy.
Respond to queries from internal and external stakeholders regarding funding, placement data, and payment processing.
Person Specification:
Essential Experience & Knowledge:
Experience in financial administration or funding support within an education or local authority setting.
Strong understanding of SEND funding arrangements and placement tracking processes.
Proficient in financial systems, particularly Oracle Planning & Budgeting or similar tools.
Experience managing budgets and processing payments to a variety of stakeholders.
Excellent attention to detail and data accuracy skills.
Strong interpersonal and communication skills, both written and verbal.
Desirable:
Knowledge of the SEND Code of Practice and statutory requirements for Local Authorities.
Experience supporting QA (Quality Assurance) functions in a public sector context.
Who Can Apply:
This role would be ideal for:
Finance Officers or Administrators with experience in education, local authority, or children’s services settings.
SEND Administrators or EHCP Coordinators with strong knowledge of funding processes and placement records.
Data or Business Support Officers who have worked in budget monitoring or pupil data management roles.
Local Government Officers with experience in managing payments and working with education finance teams.
Education Professionals with strong administrative and financial tracking experience, especially those familiar with Oracle or similar systems.
Individuals with strong numeracy, organisational, and IT skills looking to contribute to improving services for children with special educational needs.
....Read more...
Harper May is partnering with a leading travel company that is seeking a skilled and detail-oriented Accounts Receivable Clerk to join its growing finance team. With a strong focus on customer experience and operational excellence, the business is continuing its expansion and offers an exciting environment for finance professionals looking to make an impact.Role Overview: As Accounts Receivable Clerk, you will play a key role in maintaining accurate financial records, managing customer payments, and supporting the wider finance and operations teams. This is a hands-on role ideal for someone with excellent attention to detail and a proactive approach to financial administration.Key Responsibilities:
Perform daily cash management duties, including posting customer payments and recording bank deposits
Maintain accurate accounts receivable records, ensuring credits, collections, and discrepancies are resolved promptly
Support the month-end process through reconciliations and reporting related to accounts receivable
Build and maintain strong relationships with customers, supporting cash collections alongside the operations teams
Monitor outstanding payments and follow up in line with agreed payment terms
Assist in streamlining and improving the accounts receivable processes
Work closely with internal stakeholders to provide accurate and timely financial information
Key Requirements:
Previous experience in an accounts receivable, finance assistant, or similar finance role
Strong understanding of basic accounting principles
Experience with accounting systems (experience with NetSuite or Tourplan is desirable)
High level of accuracy, organisation, and attention to detail
Strong communication and customer service skills
Intermediate Excel skills and ability to manage multiple priorities
Additional Information:
This role follows a hybrid working model, with three days per week in the office and two days working remotely.
Flexibility may occasionally be required to meet business needs.....Read more...
Assistant Manager – Exciting Retail Role in Chichester (Recruiting on Behalf of Our Client)Location: ChichesterSalary: £25,642.50 per annum + Pension, Staff Discounts & Uniform ProvidedJob Type: Full-Time, PermanentIndustry: Retail ManagementStart Date: ASAPWe are currently recruiting on behalf of our client, a well-established name in the retail sector, for an experienced and enthusiastic Assistant Manager to join their Chichester team.This is a fantastic opportunity for a confident, hands-on individual with a background in retail and team leadership who’s ready to take the next step in their career.
️ About the Role
Working closely with the Branch Manager, you’ll help oversee the daily running of the store, ensuring smooth operations, high standards, and a motivated team. Your responsibilities will include:
Supporting shop floor management and driving retail performance
Acting as a key holder and ensuring proper store opening/closing procedures
Maintaining excellent customer service and store presentation standards
Leading, developing and supporting team members
Managing stock levels and contributing to merchandising decisions
Creating a positive and productive team environment
✅ What We're Looking For
Previous experience in a similar Assistant Manager or Supervisor role
Strong leadership and people management skills
A hands-on, customer-first attitude
Excellent communication and presentation skills
Flexibility to work across a 7-day trading pattern
A team player who contributes to a positive branch culture
What’s in It for You
£25,642.50 per annum
Pension Scheme
Staff Discounts
Company-Provided Uniform
A supportive and engaging team environment
Long-term development potential with a respected retail business
About the Employer
Our client is a recognised retailer with a strong reputation for customer service and community focus. Their Chichester branch is busy, friendly, and professional – offering a great opportunity for someone looking to make a real impact on the shop floor.
Ready to step into a new challenge?Apply now to be considered for this fantastic opportunity. We're looking forward to helping you take the next step in your retail career!Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.....Read more...
Account Executive Reporting to: Regional Commercial Manager
Position Overview: The Account Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts.
Key Responsibilities:
Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.
Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.
Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.
Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.
Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.
Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue.
Provide timely reports and information as required by the Regional Commercial Manager or General Manager.
Fully utilize all company systems and processes; assist in office-based support when necessary.
Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.
Process customer orders, manage queries, and consistently deliver outstanding customer service.
Champion a health and safety-focused culture at all times.
Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.
Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.
Maintain a professional and reputable approach in all internal and external interactions.
Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.
Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.
Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.
Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.
Essential Skills:
Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors.
Key account management experience in a target-driven environment.
Full UK driving licence.
Strong computer skills, particularly in Microsoft Word, Excel, and Outlook.
Excellent interpersonal and communication skills (oral and written).
Ability to thrive in a high-pressure, KPI-driven environment.
Self-motivated and able to work independently as well as within a team.
Proven track record in a competitive sales environment.
Skilled in building long-term relationships to promote customer loyalty and repeat business.
Proactive and capable of working on your own initiative.
Ability to develop professional relationships with a wide range of customers.
Desired Skills:
Experience in a target-driven telephony sales environment is highly desirable.
Hours of Work:
Monday to Friday, 8:00 AM – 5:00 PM (with a one-hour lunch break)
Office-based from Monday to Wednesday; remote work on Thursday and Friday
Note: A full driving licence and access to a vehicle are likely required due to the role’s regional nature.
....Read more...
Are you an experienced and certified Business Analyst? Do you have a track record in delivering concurrent business solutions within IT/change programmes and projects? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Analyst to lead on formulating, developing, and taking responsibility for end-to-end business solutions within a change portfolio. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement. The role is offered on a hybrid working bases, with up to three days working on-site in Manchester.
The purpose of your role new role will be to shape, develop, and own end to end business solutions, business analysis activities, and the development of business requirements in order to deliver the benefits identified in the change portfolio. Your day-to-day responsibilities will include stakeholder engagement & analysis, requirement gathering ensuring robust elicitation & validation, translating business requirement into function & technical specifications by engaging with internal & external stakeholders, the improvement of existing business processes, artefact production, solution support and user acceptance testing, and change impact assessments, amongst other responsibilities.
Must Have
Demonstrable commercial experience of effectively working independently as a Business Analysis.
A track record of delivering tangible process improvements utilising Lean, Six Sigma or other process improvement techniques.
Experience of Business Process Modelling, levelling methods and/or BPMN 2.0 experience.
Previous experience of delivering in an iterative, or Waterfall environment.
Robust artefact creation and documentation.
Formal BCS Diploma Business Analysis certification, or evidence of working towards BCS/ISEB Diploma (or similar level of accreditation) in the foreseeable future.
Nice to Have
Experience of Cloud Adoption projects and/or ERP solutions such as Oracle Fusion, Azure, Microsoft Dynamics 365 or similar
Lean or Lean Six Sigma accreditation.
As an individual you will be analytical with excellent problem-solving skills and attention to detail, a self-starter comfortable with taking responsibility for delivery. You will have excellent interpersonal skills, the ability to think on your feet and be ultimately goal orientated. Alongside a competitive salary you will receive an impressive benefits package that includes excellent contributory pension, flexible working, generous leave entitlement, life/health insurance and professional development. The role will be hybrid based, with three days per week in the office in Manchester. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Are you a confident and analytical individual with a flair for identifying market trends? We are working with a long established and successful FMCG family business focusing on offering a first-class service. They are looking for a Category Manager who can turn all category and shopper data into actionable insights with retailers. This is a full time, permanent role, based onsite every day in Banbury.
As the Category Manager you will be responsible for:
Customer collaboration
Cementing your position as key independent advisor with your buyers, building and maintaining strong relationships
Becoming the category champion by not only delivering monthly updates to your accounts, but by proactively analysing performance, consistently providing an insightful and challenging view on the category
Actively reviewing customer and market data, optimising range and space in with retail/wholesale partners
Flagging risks and opportunities with distribution, to account managers and ensure robust recommendations on future promotional strategy or ranging, including the support of NPD
Inputting into development and evolution of top-line category vision for customer use
Data analysis – not just churning the numbers but telling the story behind them too
Helping to train and coach the rest of the business to make the best possible use of data and insights, so being self-sufficient when it comes to understanding the data will be key
Being outcome focused; results driven
Ability to prioritise quickly in a fast moving, entrepreneurial environment
Happy to roll sleeves up and get stuck in – this is a small team and we need people who are happy to do everything from churning the data to developing the best way to do things to set ourselves up for future growth
As Category Manager you must be/have:
A great communicator and story-teller, comfortable building and presenting data, making firm and insightful recommendations as you go
A proven track record of delivering results and can point to significant insight-led wins and projects helping drive value in your business
Knowledgeable about how to build strong, long-lasting internal and external relationships
Delivering customer-centric solutions to exceed business goals that benefit both parties
Experienced working in category management within the FMCG industry, a bonus if you have experience from a Household, health or beauty category
Comfortable using Kantar/Nielsen/IRI/Circana/Sales Out data
FMCG experience in a category-based role
Experienced in a customer facing category role delivering growth for customers is essential
You will be joining a fast-paced organisation which offers a culture of talent management, career progression, personal development plans and appraisals to keep you on track with your career journey. You will be offered a competitive salary of £45000 and up to 20% bonus (non-contractual).
....Read more...
Job title Temprary Customer Service Administrator Location Waltham Abbey Hours of work Contracted 40 hours week – Monday to Friday Salary £12.21 per hour Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role:To carry out administrative duties covering various responsibilities to support the Customer Service, Sales and returns teams. KEY DUTIES AND RESPONSIBILTIESProcessing sales and returns via email or phone in line with Robert Lee's policyAchieving 100% data accuracy when processing customer requestsCommunicating with clients and suppliers for informationContact clients to obtain missing information or answer queriesLiaise with the Logistics department to ensure special requests are met and scheduledStay up-to-date with new products and featuresTo support new aspects of the business as the company evolves. Key Performance IndicatorsAll documents and processes are completed dailyData quality metrics not limited to:ConsistencyCompletenessTimelinessAccuracyAuditabilityTechnical SkillsFamiliarity with SAP is preferred but not essentialAccurate data entry into ExcelExcellent time management skillsOverall awareness of Customer journeySoft SkillsCustomer service driven.Resource Management.Ability to build rapport with an aim to resolve issues.Open minded (listen, share ideas etc.) and able to bring added value and innovation Ability to handle conflicts / problem resolution etc. Agility, able to adapt / respond to a constantly changing and demanding environment Excellent written and verbal communication skills To work in accordance with the General Data Protection Regulations and Data Protection Act 2018.Ethics & Compliance, ability to apply and adhere to RLD value and policies If you feel you have the relevant experience then we’d love to hear from you, apply today!....Read more...
Quality Manager
Scunthorpe £48,000 – £52,000 + Bonus + Car Allowance 37.5 hrs/week – Mon–Thurs 8am–4:30pm, Fri 8am–1:30pm
Looking to take ownership of quality in a fast-paced, highly respected manufacturing environment? Our client is a leading global manufacturer supplying into demanding industries, and they’re now looking for an experienced Quality Manager to join their team and lead from the front.This is a key leadership role, overseeing quality activities across the full site, with a strong focus on customer satisfaction, audit readiness, continuous improvement and leading a capable, multi-functional team.
What You’ll Be Doing:
Lead and manage a skilled team of Quality Engineers, Auditors, and Trackside Reps – both onsite and at customer locations
Oversee all aspects of the Quality Management System, ensuring compliance with IATF 16949, customer-specific requirements, and internal standards
Coordinate and host internal and external audits (IATF, CCC, etc.)
Monitor and improve site-wide quality performance using key metrics and problem-solving tools
Act as the key point of contact for customer quality concerns – driving resolution and building strong working relationships
Support PPAP submissions and ensure lessons learned are fed back into product and process development
Promote a culture of quality and continuous improvement across the site
What You’ll Need:
Proven experience in a senior Quality role within a manufacturing environment (automotive or FMCG ideal)
Strong understanding of IATF 16949 and QMS development
Excellent leadership, communication, and stakeholder management skills
Confident in leading audits and driving continuous improvement
A proactive, hands-on approach with a sharp eye for detail
What You’ll Get:
£48,000 – £52,000 salary
Performance-related bonus
Car allowance
BUPA Private Healthcare
Company pension scheme
25 days holiday + 8 bank holidays (rising with service)
Long service awards
Designated on-site parking space
Early finish every Friday!
If you’re a quality-driven leader who thrives in a busy, people-focused environment – this is your chance to shape the future of quality for a leading business.Apply now to take the next step in your quality career.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.....Read more...
