Duties include:
Prepare weekly, bi-weekly, monthly, and annual payroll
All payroll data entry tasks
Dealing with payroll queries
Calculating SMP, SSP, Tax & NI
Producing payroll reports
Documenting starters, leavers and holiday records
Answering telephone calls with clients
Creation of documents
Supporting other staff with their administration tasks
Training:Payroll administrator Level 3 Apprenticeship Standard:
A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include:
Business and Customer Awareness
Payroll Core
Pensions
Technical Payroll
Regulations and Compliance
Systems and Processes
Planning and Prioritisation
Analysis skills
Using Systems and Processes
Producing Quality and Accurate Information and Reports
You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades)
Training Outcome:
The opportunity to progress to a higher apprenticeship may be available
We are looking to develop an apprentice, with a view to offering a permanent position upon successful completion of the apprenticeship programme
Employer Description:AS Robins LLP is a payroll boutique offering a bespoke service to a wide client base of small to medium sized enterprises across the UK. We serve over 1,000 accounts, ranging from just a single employee, to as many as 500+. We pride ourselves on our ability to tailor a service to suit you, thus taking the stress and strain out of payroll / HR, allowing you to do what you do best – focus on your business.
Our clients range from domestic support/carers through to PLCs (UK and international) and entrepreneurial start-ups.
Many include professional accountancy firms, all of which benefit from outsourcing their payroll function to AS Robins, so that we can provide a bespoke service. Outsourcing saves you valuable time and we always adapt our services to you, or your end client’s needs.
Avoiding such distractions allows you to focus your efforts on the issues that are key to the profitable growth of your business.
Our team of payroll and HR professionals help businesses in a real-time working environment, utilising the latest advancements in technology to ensure we remain progressive and at the forefront of innovation in our industry.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their large, open plan modern Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £26,500. This role will suit a customer service professional who wants to grow with the business.
Purpose of the role:
To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.
Key Accountabilities for The Customer Service Administrator:
Logging and matching customer contracts to goods ordered
Approving orders, making amendments, resolving queries, obtaining supplier quotes
Processing orders, sending out PO
Sending out estimated delivery dates and dispatch confirmations
Reporting damaged/missing items
Sending out contracts
Liaising with customers daily basis providing updates, dealing with complaints
Portal management
Liaising with internal teams – accounts, sales and tendering
Credit control for key accounts
Key Skills Required for the Customer Service Administrator:
High levels of customer service over the phone and by email
Solid administration skills
Highly organised with excellent levels of attention to detail
Adaptable in a changing environment
Credit control experience
Strong IT skills, worked with bespoke CRM systems would be beneficial
What’s in it for you?
A starting salary of up to £26,500
Based onsite Mon – Fri 8.30 – 5.00 pm (30 mins lunch and two 15 min breaks)
23 days hol + bank hols (you can also buy and sell hols days)
Birthday day off (after one year service)
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
plenty of free parking
....Read more...
Overseeing our reception area, answering calls
Meeting and greeting visitors and signposting them to the relevant departments
All the day to day running of the office, including the setting up and closing down procedures
Carrying out administrative tasks, to include the distribution of paperwork between our service, photocopying documents and managing the enquiries inbox
Ordering stationary supplies
Completing and distributing staff rotas as directed by the rota manager
Coordinating meetings, sending invites, and booking meeting rooms
Managing the organisations computer data base and word processing functions
To organise computer files and ensure a regular and timely back up is completed according to the Company procedures
Training:Business Administrator Level 3 Apprenticeship Standard:
Remote in the work place
Workshops on site at City College Plymouth
Training Outcome:
We have grown rapidly in the last twelve months and are very proud to be certified as a great place to work
We value the individuals that work for us and seek to retain the talent we have from within by offering training and the opportunity for promotion
Employer Description:Marama Care is a trauma informed service offering bespoke supported living for individuals aged 18 and above who require support to achieve optimum independence in the comfort of their own homes.Working Hours :Shifts to be confirmed in interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Answering incoming calls to the office
Compiling project files
Use of bespoke software.
Any other admin duties as requested
Making appointments and diary management
Training Outcome:Following the completion of the apprenticeship, there may be the opportunity for a more permanent role within the organisation and a chance to progress to a Team Leader Level 3 Apprenticeship.Employer Description:We provide a comprehensive professional service for all our clients both locally and nationally from our three offices situated in the North West. Temperley Taylor operate from offices in Middleton, Manchester and Heywood. We have an experienced and skilled team of professionals who will ensure that you receive the best legal advice and customer service possible. The firm goes back in its roots to the late 1800’s. At that time, it was known as Bingham Hall and Richie. The successor firm was JP Worsnup who is the real founder of what is now known as Temperley Taylor. He was a sole practitioner who started in business on Long Street (the old offices as they are known) on 1st January 1924.Working Hours :Shifts to be confirmed - Monday to Friday, 9am-5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an apprentice, you will support the International Customer Services team with administrative tasks, helping to ensure the smooth running of day-to-day operations. You’ll develop valuable skills in communication, organisation, and customer service, laying the foundation for a successful career in business.
Provide general administrative support including filing, data entry, photocopying, and scanning documents.
Answer telephone calls and respond to emails in a professional manner.
Assist in scheduling meetings, preparing agendas, and taking minutes.
Maintain accurate records and update internal databases.
Support other teams with routine tasks as requested by your line manager.
Greet visitors and handle incoming and outgoing mail.
Help with the preparation of reports and presentations.
Support at customer and visitor events.
Ensure compliance with company policies and procedures.
Training Outcome:Opportunities for progression and permanent employment upon successful completion.Employer Description:Metamark is a Materials Company. We are not just a materials distributor, we manufacture too. We’re praised for our exceptional service and our products outperform others in real-world applications, yet they often cost less. Established in 1992, Metamark is everywhere and our products are now specified daily by sign and digital professionals around the world.
Our class-leading manufacturing, selection and conversion processes guarantee the highest standards of quality, technical compatibility and consistency in the industry.Working Hours :Monday - Friday. Shifts to be disclosed.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
An opportunity has arisen for a Panel Beater / Spray Painter to join a well-established vehicle repair centre. This full-time role offers a salary range of £33,000 - £38,000 and benefits.
As a Panel Beater / Spray Painter, you will be responsible for repairing and replacing damaged panels on vehicles, ensuring they meet safety and aesthetic standards.
They are looking for candidates who can start immediately.
You will be responsible for:
* Repairing or replacing damaged panels using appropriate tools and techniques.
* Interpreting technical diagrams and repair instructions.
* Conducting welding tasks to restore vehicle integrity where required.
* Reassembling parts to manufacture standards following repair.
* Maintaining tools and equipment, ensuring safety and functionality.
* Supporting high-quality paint refinishing and prep work as needed.
* Lifting and handling vehicle components as part of the repair process.
What we are looking for:
* Previously worked as a Panel Beater, Panel Technician, Bodyshop Technician, Body Technician, Spray Painter, Paint Technician, Paint Sprayer or in a similar role.
* Ideally have 3 years' experience in vehicle body repair.
* Excellent mechanical knowledge with the ability to troubleshoot issues effectively.
* Strong customer service skills and physically able to manage lifting tasks as required.
* Skilled in using hand tools, power tools, and welding equipment.
What's on offer:
* Competitive salary
* Free parking
* Health & wellbeing programme
Apply now for this exceptional Panel Beater opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Accounts Senior / Practice Accountant with accountancy practice experience to join a reputable accountancy firm. Our client is seeking a dedicated professional to contribute to a thriving, fast-paced environment, where quality service and client relationships are at the forefront.
This is a full-time, permanent role offers salary range of £29,000 - £50,000 and benefits.
As an Accounts Senior / Practice Accountant, you will be responsible for preparing management accounts, tax returns, and final accounts for clients, including limited companies and sole traders.
You will be responsible for:
* Handling financial reporting and auditing, ensuring accuracy and compliance with statutory requirements.
* Managing client accounts, providing support with day-to-day bookkeeping and accounting matters.
* Assisting with the preparation and filing of statutory accounts with Companies House.
* Using software tools like VT and Xero for account management.
* Filing returns via TaxCalc and maintaining up-to-date work logs.
* Ensuring all deadlines for statutory account submissions are met.
What we are looking for:
* Previously worked as an Accounts Senior, Accounts Supervisor, Accounts Semi Senior, Accounts & Audit Semi Senior, Audit & Accounts Semi Senior, Accountant or in a similar role.
* At least 3 years' experience in accountancy practice.
* Background in taxation.
* A qualified accountant, either through formal qualification or practical experience.
* Solid knowledge of accounting software, specifically VT and Xero.
* Right to work in the UK.
Whats on offer:
* Competitive salary
* Company pension
* On-site parking
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for an Occupational Health Nurse to join a well-established and respected provider of occupational health services, supporting organisations across diverse industries.
As an Occupational Health Nurse, you will be delivering clinical occupational health services and supporting wellbeing initiatives within a fast-paced, multidisciplinary setting.
This is a part-time role working Monday - Wednesday offering a competitive salary and benefits.
You will be responsible for:
* Providing clinical assessments for minor illnesses and injuries
* Delivering health surveillance assessments and escalating issues where needed
* Conducting fitness-for-work evaluations for individuals in various roles
* Supporting health and wellbeing programmes on-site
* Offering professional guidance and advice to employees and management
* Assisting senior colleagues in overseeing clinical standards and practice
* Maintaining clinical competencies and ensuring alignment with industry best practices
What we are looking for:
* Previously worked as an Occupational Health Nurse, RGN, Registered Nurse, A&E Nurse, Emergency Nurse or in a similar role.
* Prior occupational health experience
* Background in A&E or intensive care
* Strong understanding of occupational health practices and relevant legislation
* Registered Nurse (NMC - Part 1)
* Degree or Diploma in Nursing or Occupational Health
* Ability to work independently and collaboratively across a clinical team
* Full UK driving licence
What's on offer:
* Competitive salary
* Contributory pension scheme (up to 6%)
* Life assurance
* 25 days' holiday plus bank holidays (increasing with service)
* Discounted gym membership
* Cycle-to-work scheme
This is a great opportunity for an Occupational Health Nurseto join a trusted occupational health provider and make a real impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a Property Manager to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market.
As a Property Manager, you will be managing a residential property portfolio, ensuring regulatory compliance, tenant satisfaction, and timely maintenance coordination. This role offers starting salary of £30,000 and PTE bonus £2,400.
You will be responsible for:
* Acting as the primary contact for landlords and tenants, ensuring clear and timely communication.
* Coordinating maintenance issues and liaising with contractors to deliver high-standard repairs.
* Identifying maintenance needs and arranging works after obtaining appropriate quotes.
* Carrying out regular property inspections and addressing any arising concerns.
* Handling inventories, check-in/check-out appointments, deposit disputes, and liaison with adjudicators.
* Maintaining accurate records using property management systems and filing documentation appropriately.
What we are looking for:
* Previously worked as a Property Manager, Portfolio Manager, Lettings Manager, Estate Manager, Block Manager, Tenancy Manager or in a similar role.
* At least have 2 year experience in residential property management.
* Industry-recognised qualification (e.g. ARLA, Letwell) or working towards it.
* Knowledge of Scottish property law and landlord/tenant responsibilities.
* Strong communication and customer service skills.
What's on offer:
* Competitive salary
* Bonus circa £2,400 per annum
* Quarterly team meet-ups and company-wide events
* Ongoing opportunities for training and career development
* A supportive and collaborative working culture where hard work is recognised
Apply now for this exceptional Property Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
As an apprentice, you’ll be at the heart of our sales operations, supporting our external sales team and ensuring our customers receive top-tier service. You’ll:
Assist in preparing product quotations and technical documentation
Help manage the order intake process using our ERP system (AX2009)
Respond to customer enquiries with professionalism and efficiency
Collaborate with global FläktGroup offices to gather and share key information
Contribute to brand development and process improvements through data analysis
Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Admin Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programmeTraining Outcome:May lead to permanent position for the right candidate after successful completion of apprenticeshipEmployer Description:For over a century, FläktGroup has led the way in developing innovative and energy-efficient Indoor Air Quality solutions for commercial buildings and critical ventilation applications. With 600+ MEUR in global sales, our products improve air quality in over 65 countries, from homes,
offices, and schools to hospitals, data centres, subways, and offshore facilities. Headquartered in Herne, Germany, we take pride in offering the widest product range in the industry.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Positive attitude,Willingness to learn,Confident telephone manner,Critical thinker....Read more...
We are seeking a motivated Data Management Coordinator to join the MAI (Marine Asset Integrity) Client Deliverables team at Fugro. This is an excellent opportunity for a driven individual looking to advance their career within the evolving Geo-data industry.
As a Data Management Coordinator, you will provide both administrative and technical support to the Marine Asset Integrity (MAI) and Marine Site Characterisation (MSC) Client Deliverables departments. Your primary responsibility will be to ensure the integrity and security of project data, maintaining a zero data loss standard at all times.
In this role, you will be actively involved in all phases of data management across MAI and MSC projects, collaborating closely with the IT department to support the effective operation and maintenance of data management systems, hardware, and software.
This is a staff position based in Aberdeen, operating on a 37.5-hour work week with a hybrid working model—three days in the office and two days working from home.
At Fugro, every role contributes to the success, safety, and growth of our business and our people. As a Data Management Coordinator, you will play a key part in upholding these values through your commitment to data excellence.
Your role and responsibilities:
Check and log data receipts and transmittals.
Manage, maintain and develop data movement documentation.
Distribute offshore data to project or archive area as required.
Restore data from backup data media, including Cloud based storage.
Maintain storage media for reuse and archiving of all project data in line with departmental procedures.
Search and retrieval of data from archives along with archive maintenance.
Provide input into revising and improving data management processes and procedures.
What you’ll need to thrive in this role:
Hold formal qualifications to a minimum of HNC/HND level in a relevant discipline (e.g., Information Technology), or possess equivalent professional experience.
Proficient in Microsoft Office applications, with practical experience across key tools such as Word, Excel, and Outlook.
Solid understanding of PC hardware and software, with hands-on troubleshooting and support capabilities.
Demonstrated interest in IT, data management, and administration, with a proactive approach to continuous improvement through emerging technologies.
Results-driven and highly organised, with a strong willingness to learn and adapt in dynamic environments.
Detail-oriented and methodical, with the ability to follow procedures accurately and maintain focus during repetitive tasks.
About Us
Who we are Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.
What we offer
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other.
Benefits of joining our team
Extensive career & training opportunities both nationally and internationally.
Competitive salary
Contributory pension scheme
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies
Private medical insurance
Health cash plan
Group life assurance
Group income protection
Electric car scheme
Cycle to work scheme
Discounted gym membership
Discounts platform
The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
Enhanced maternity and paternity pay
Long service awards
Fugro values awards
Employee referral bonus scheme
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciatedApply for this ad Online!....Read more...
Handling post & calls
Meeting & greeting patients
Dealing with patients' enquiries
Making appointments
Pharmacy team administration; handling & managing prescriptions etc.
Dealing with external stakeholders – via email and telephone
Scanning, data entry & emails
Other ad hoc admin duties
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Working towards your Business Admin Level 3 Qualification, you’ll attend monthly 1-2-1 meetings (online via teams every month – No classroom or college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.Training Outcome:As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Drayton Medical Practice is based in the centre of Market Drayton. They are a large and busy practice with approximately 18,000 registered patients and they strive to provide the very best service to all patients and stakeholders.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental....Read more...
Being 1st line support for colleagues contacting Helpdesk
Inputting details on the call-logging software in accordance with IT procedures
Resolving or referring the calls raised by colleagues as appropriate including:
- Software issues involving Word, Outlook, Practice PMS systems
- Hardware issues such as PCs, Monitors, Dictation equipment, Mobile phones
Maintaining, developing, regulating and over-seeing the operation of the firm’s Call Logging software
Instructing other users in use of the Call Logging software
Liaising with providers outside the firm where necessary
Preparing statistical reports of calls logged for the IT Partner
Managing, organising and updating relevant data using other database applications
Contribute to maintaining a safe and healthy working environment
Contribute to maintaining and improving office procedures
Any other duties which are required by the firm
Training:Training takes place with NowSkills, as the official apprenticeship training provider.Training Outcome:Opportunities for career advancement upon successful completion of the apprenticeship.Employer Description:Our specialist teams of solicitors and lawyers offer a full range of legal services - both for you and your business. Our successes through our commitment to client care, quality of service, and commerciality of advice for private and business clients has brought us into the top 20 of law firms in Yorkshire. We now employ over 230 people and have gained a national reputation for quality.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Literate and numerate....Read more...
Accurately enter data onto the company’s IT systems and maintain up-to-date records
Provide general administrative support to the sales team, including photocopying, filing, and managing paperwork
Respond to routine customer enquiries via phone and email, escalating complex queries as needed
Support the team with order processing and updating customer records
Assist with the preparation of reports, presentations, and other documents as required
Help organise and maintain digital and paper filing systems.
Ensure accuracy and confidentiality of customer and business information at all times
Contribute to a positive, cooperative working environment
Training:
Level 3 Apprenticeship for Business Administrators
Apprenticeship is provided through Hartlepool College of Further Education, Stockton Street, Hartlepool, TS24 7NT
The course will be delivered via MS Teams but will involve day release to the college for training every half term, which is currently on a Thursday
Training Outcome:
Possible full-time employment with the company
Employer Description:J&B Recycling Ltd is an FCC Environment Company and operates in the Northeast.
We operate a full end to end waste management and recycling service, that produces the highest quality end-products with an industry leading 99% recycling rate.Working Hours :Monday to Friday
9am – 5pm.
Day release, currently a Thursday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental....Read more...
Respond to customer enquiries, promoting suitable DHL services and securing bookings.
Promote cross-selling and upselling in line with DHL's product portfolio.
Aim for first-time resolution to reduce repeat contact and improve customer satisfaction.
Handle tracking requests efficiently to reduce unnecessary trace files.
Address objections professionally to retain customer trust and avoid complaints.
Identify and pass on sales opportunities for long-term business.
Accurately capture and validate booking data.
Perform service checks and advise customers of restrictions or requirements.
Promote DHL services and automated tools.
Provide and amend price/transit quotations as requested.
Increase enquiry-to-booking conversion rates.
Manage track and trace requests, ensuring thorough documentation for investigations.
Training:
Initial 6-week training period at your work placement.
Ongoing training and development provided throughout the apprenticeship.
Training Outcome:Upon successful completion of the apprenticeship, you can expect opportunities for career progression within DHL and the wider logistics and customer service industry, including:
Customer Service Advisor – taking on more responsibility and handling complex customer queries.
Team Leader or Supervisor – leading a customer service team and supporting their development.
Specialist Roles – such as Sales Support, Operations Coordinator, or Claims Handler.
Further Apprenticeships or Qualifications – including Level 3 Customer Service Specialist or Leadership & Management qualifications.
Long-term Career Growth – with potential to progress into roles across departments such as sales, operations, or account management within DHL or similar organisations.
Employer Description:DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to be The Logistics Company of the World we engage in a number of initiatives such as – Go Teach, Go Green and Go Help.Working Hours :Monday to Friday, 8.00am to 7.00pm, shifts scheduled between these hours.Skills: Communication skills,Customer care skills....Read more...
This role is designed to support the sales team, working directly with the senior sales negotiator reporting to the sales manager. The applicant would be required to work Saturdays and would therefore have a day off during the week.
The main functions will be the following, although are not definitive:
To register applicants onto the database
To manage the data base with regular contact to purge redundant applicants
To book viewings by calling the data base and property matching, as well as downloading email and web leads requesting viewings
Obtaining regular feedback from viewings
Conduct property viewings
Prospecting - by calling data base of local property owners with potential property to sell and booking in valuations
Prospecting - generate a tout list obtained by tracking properties that have been on the market with other agents for a period of time and not sold. Generate tout list by obtaining addresses of the tracked properties, and send letters periodically to the property owners to gain their instruction
Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold, and also to properties that have been on the market with other agents, or withdrawn from the market
Various administrative tasks to support the sales team, including printing and franking letters for posting, archiving, filing
Front office -to meet and greet potential clients who come into the office and register their details on the system for sale or let. Print and hand out brochures to applicants visiting the office
Take part in the morning sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
The successful candidate must hold a full UK driving licence and have access to their own vehicle, due to the nature of the role where you will have to conduct viewings
Training:Level 2 Junior Estate Agent Apprenticeship Standard:
Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role 20% off the job learning required and evidenced in a log provided
End-Point Assessment conducted by an external provider (interview, portfolio and knowledge based test). The end-point assessment is designed to enable apprentices to demonstrate that they are fully competent in the skills knowledge and behaviours expected of individuals at this level
Delivery of this programme will be remote via Teams
Training Outcome:
The employer is looking for someone to stay and grow with the business long-term, so there will be an opportunity to stay on full-time following the completion of the apprenticeship programme.
Employer Description:Durden & Hunt is a leading estate agent providing a comprehensive service to our customers across the globe including The United Kingdom, The United Arab Emirates, Cyprus & Spain.
We have developed an extensive knowledge of the local property market enabling us to offer a wide ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether property sellers, buyers, developers etc) with individual high quality advice based on the wealth of experience of our local dedicated teams. With all the traditional values you would expect from a well-established firm combined with the latest innovations and technology, we offer a modern quality service.Working Hours :Monday - Saturday (with a day off in the week). Monday - Friday 8.30am - 6.00pm. Saturday 9.00am - 5.00pm (with 1 hour unpaid lunch).
The hours are based on the candidate being over 18 - candidates under 18 will work a maximum of 40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Driving Licence,Own vehicle....Read more...
An excellent new job opportunity has arisen for a committed Home Manager to manage an exceptional nursing home based in the Oxford area. You will be working for one of UK's leading health care providers
This home provides a wide range of care, including residential care, dementia care, nursing care, palliative and respite care
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staffs are available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Actively maintain the company’s external reputation through effective partnership working with external stakeholders
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Previous experience in a residential setting, along with strong operational management experience
Ability in budget preparation and control
Experience of directly managing staff
Excellent understanding of written and spoken English
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Able to interrogate and extract data from computer systems
The successful Home Manager will receive an amazing salary of £62,352.80 - £72,352.80 per annum. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension from Sanctuary Care
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 6632
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An excellent new job opportunity has arisen for a committed Home Manager to manage an exceptional nursing home based in the Oxford area. You will be working for one of UK's leading health care providers
This home provides a wide range of care, including residential care, dementia care, nursing care, palliative and respite care
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staffs are available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Actively maintain the company’s external reputation through effective partnership working with external stakeholders
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Previous experience in a residential setting, along with strong operational management experience
Ability in budget preparation and control
Experience of directly managing staff
Excellent understanding of written and spoken English
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Able to interrogate and extract data from computer systems
The successful Home Manager will receive an amazing salary of £62,352.80 - £72,352.80 per annum. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension from Sanctuary Care
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 6632
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An excellent new job opportunity has arisen for a committed Care Home Manager to manage an exceptional nursing home based in the Oxford area. You will be working for one of UK's leading health care providers
This home provides a wide range of care, including residential care, dementia care, nursing care, palliative and respite care
**To be considered for this position you must have experience in managing a large nursing home**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staffs are available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Actively maintain the company’s external reputation through effective partnership working with external stakeholders
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Ability in budget preparation and control
Experience of directly managing staff
Excellent understanding of written and spoken English
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Able to interrogate and extract data from computer systems
The successful Home Manager will receive an amazing salary of £72,000 per annum. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
**20% Bonus**
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 6632
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An excellent new job opportunity has arisen for an experienced Home Manager to manage an amazing nursing home based in the Houghton le Spring, Tyne & Wear area. You will be working for one of UK’s leading health care providers
This not-for-profit care home is proud to provide residential, nursing, dementia, palliative, and respite care
**To be considered for this position you must be qualified as an RGN or RMN Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staffs are available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Actively maintain the company’s external reputation through effective partnership working with external stakeholders
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Previous experience in managing a nursing home
Ability in budget preparation and control
Experience of directly managing staff
Excellent understanding of written and spoken English
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Able to interrogate and extract data from computer systems
The successful Home Manager will receive an excellent salary up to £76,196 per annum DOE. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
**20% bonus + Relocation Package**
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 7036
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An excellent new job opportunity has arisen for an experienced Home Manager to manage an amazing nursing home based in the Houghton le Spring, Tyne & Wear area. You will be working for one of UK’s leading health care providers
This not-for-profit care home is proud to provide residential, nursing, dementia, palliative, and respite care
**To be considered for this position you must be qualified as an RGN or RMN Nurse with a current active NMC Pin**
As the Home Manager your key responsibilities include:
Ensure high standards of service delivery within a quality assurance framework by ensuring that the highest level of nursing and residential care standards are maintained at all times through the quality assurance cycle
Ensure that the care home complies with all relevant legislation and registration requirements by establishing, maintaining and monitoring procedures and maintaining awareness of major developments and legislation within the sector
Manage the recruitment, performance and development of quality staff to ensure that skilled staffs are available to meet the needs of the service, ensuring compliance to all HR and L&D policy requirements
Ensure economic viability assisting in setting, monitoring and controlling budgets to ensure income is maximised and value for money achieved, including new business opportunities are identified and occupancy is exceeded
Contribute to the development, implementation and evaluation of strategies and plans to enable the care home to achieve its business objectives
Promote the aims and interests of the business with external organisations by marketing and promoting the business to external agencies and within the wider community
Actively maintain the company’s external reputation through effective partnership working with external stakeholders
Contribute, as appropriate, to special projects and change programmes in support of the Group’s objectives
The following skills and experience would be preferred and beneficial for the role:
Previous experience in managing a nursing home
Ability in budget preparation and control
Experience of directly managing staff
Excellent understanding of written and spoken English
Ability to demonstrate a positive and accepting approach to clients whatever their needs
Able to interrogate and extract data from computer systems
The successful Home Manager will receive an excellent salary up to £76,196 per annum DOE. This exciting position is a permanent full time role for 40 hours a week working through Day Shifts. In return for your hard work and commitment you will receive the following generous benefits:
**20% bonus + Relocation Package**
25 days annual leave (rising to a maximum of 30 days) plus bank holidays
Life assurance
CQC performance bonus
Excellent training and development opportunities
Loyalty Award available
Refer a friend scheme payment
Contributory pension
Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
Criminal Records Checks are funded
Reference ID: 7036
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will improve your industry knowledge and gain extensive knowledge of the warehousing industry.
Energising and pioneering, this is also an environment that keeps you motivated. You’ll be joining a genuinely diverse, talented team that’s passionate about being there for customers, and for each other. The many other highlights include industry-leading talent development initiatives and competitive benefits.
Key responsibilities of the Warehouse Administrator Apprentice:
Planning & Scheduling:
Support daily warehouse scheduling, ensuring efficient flow of goods and alignment with operational priorities
Assist in allocating resources and space based on incoming and outgoing volumes
Inbound & Outbound Documentation:
Verify the accuracy and completeness of shipping and receiving paperworkPrepare documentation required for customs clearance, internal systems, and customer visibility
Maintain a clear audit trail of all documents
Freight Coordination & Tracking:
Track incoming containers and liaise with carriers, freight forwarders, and internal stakeholders to ensure timely delivery
Support escalation processes for delayed shipments or discrepancies
Systems & Data Entry:
Accurately input and update shipment and inventory data into warehouse management systems (WMS)
Assist the Customer Service and Yard Operations teams by ensuring timely and accurate data availability
Stock & Inventory Control:
Support regular stock counts, cycle checks, and variance investigationsAssist with reporting stock discrepancies and recommending corrective actions
Health & Safety Awareness:
Understand and adhere to warehouse safety procedures and site rules
Assist with maintaining a clean, organised, and compliant workspace
Continuous Improvement:
Participate in team huddles and process reviews to identify improvement opportunities
Support Lean or 5S initiatives where applicable
Stakeholder Communication:
Liaise professionally with internal teams (warehouse operatives, transport, customer service) and external partners (carriers, suppliers)
Support customer-focused problem solving and resolution
Training:Level 3 Supply Chain Practitioner Apprenticeship Standard qualification, which includes:
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout. You will have access to an online portfolio to allow you to monitor your progress and log work completed.Training Outcome:
A role in a successful, dynamic company
Be a part of a strong team of performance driven colleagues
Great future career prospects for advancement
A professional working environment
Employer Description:An integrated logistics company working in 130 countries and founded in 1904. Maersk's business activities include shipping, port operation, supply chain management and warehousing. At Maersk, our strategic vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect and simplify our customers’ supply chains.
At Maersk, we are on a revolutionary journey to simplify global trade, which will give us the chance to offer a major impact on the world economy, & your career. At Maersk we want to be a true integrator of container logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions. We count on our diverse people to make it happen. We are proud of our diversity and see it as a genuine source of strength for building high performing teams. By Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms, and we see it as a strength in building high-performance teams across brands, cultures, and locations.Working Hours :Monday - Friday, 9.00am to 5.00pm. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties.
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Maintaining security in accordance with Practice protocols, when necessary
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste collection companies
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards
We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy.
The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota
Week one 12:00 - 18:30pm (inc 30 min break)
Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude....Read more...
Nearly 60% of our new enquiries come from referrals, so your ability to provide brilliant customer service will be key to our continued success. This is a fantastic opportunity to learn about the construction industry while developing invaluable skills in a supportive environment.
What you'll be doing:
As a Customer Service Apprentice, you'll be a vital part of our small, experienced administration team
Your main responsibilities will include:
Acting as a primary point of contact and information for existing clients and sub-contractors
Efficiently inputting data into our systems
Answering telephone calls and expertly handling detailed enquiries
Responding to emails promptly and professionally
Taking inbound calls from both new and existing clients and sub-contractors
Making outbound calls to connect with new and existing clients and sub-contractors
Performing general office duties to ensure smooth operations
You'll be encouraged to be proactive, helping to inspire new working practices and using your experiences to create the best possible journey for our customers
What we're looking for:
We're searching for someone with a proven track record of offering brilliant customer experience and a desire to learn. You should also have:
Prior experience in a customer-centric environment
A strong customer focus
An organised and process-driven approach
Excellent problem-solving abilities
Resilience and adaptability in times of change
The ability to quickly learn various in-house systems
A proven record of learning new skills
A knack for building great relationships with both colleagues and customers
If you're ready to learn, grow, and become a part of a company that truly values its customers, we'd love to hear from you!Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Workbased with East Riding College Trainer
Training Outcome:
Progression to Level 3 apprenticeship
Possiblilty of a permanent role with the company after completion of apprenticeship
Employer Description:We’re a family-run business that’s been protecting the construction industry since 1996. The uniquely close relationships we build with our clients means we are firmly established as the UK’s most trusted tax and employment law partner.
Business owners, advisors and managers choose us because of our unmatched experience and proven results: paying more subcontractors and offering a more comprehensive set of contracts and services than anyone else, our 100% tribunal and HMRC inspection record, and an approach to business that sets a standard all others follow.Working Hours :Monday - Friday, 08:00 - 17:00, with occasional late finishes on Wednesdays.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Resilience,Adaptability,Quick learner,Building relationships....Read more...
As a Business Administrator apprentice, you’ll be working to learn all the skills necessary to provide top-notch administrative support to our teams! In this role you'll be sat in the heart of the business so get ready to be learning all sorts of tasks to support your team and business area, including:
• Electronic filing• Telephone contact with customers and colleagues• Booking appointments • Organising meetings or events.
We are thrilled to offer five Business Administrator apprenticeships in key areas of the business. All roles will provide great experience and development opportunities.
The teams are:
Asset & Sustainability:• Asset Planning x 1 (Redcar)• Neighbourhoods x 1 (Redcar)
Customer Service & ICT:• Reach & Respond x 2 (1 Redcar and 1 Scarborough)
Property Services:• Scheduling x 1 (Redcar)
You will complete a Level 3 Business Administrator Apprenticeship Standard, which includes an end point assessment.
This apprenticeship is estimated to last from September 2025 until March 2027. At the end of your apprenticeship, you will receive a Level 3 Business Administrator Apprenticeship Standard qualification and have opportunities to be employed with us on a full-time basis. Training:The apprentice will gain a Level 3 Business Administrator Apprenticeship standard qualification.
Training Outcome:Completing a Business Admin apprenticeship at Beyond Housing can open doors to a diverse range of opportunities.
You will receive information advice and guidance throughout your apprenticeship to help you achieve the right career path for you. Employer Description:Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.Working Hours :Monday - Friday 8.30am - 4.30pm (subject to change)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Excellent Timekeeping,Committed to Learning,Knowledge of Data Protection....Read more...
