Business Process Improvement Software Jobs Found 14 Jobs, Page 1 of 1 Pages Sort by:
Director, Engineering
JOB DESCRIPTION Director, Engineering oversees the development and implementation of the manufacturing processes to maintain production capability, capacity to support corporate business objectives, capital plan and continuous improvement program. Ensures the engineering team works cohesively across all departments. Job Responsibilities Planning and Coordinating Capital Plan Plan, coordinate and develop the short- and long-range capital plan for the operations group. Assure plan addresses the priorities in safety, quality capacity, innovation, cost improvement, property risk and physical plant. Best Practices Support MS 168 and Tier Management process to assure robust continuous improvement process. Assure identification of best practices and equipment are utilized across all plants. Coordinate plant engineering assets to best utilize talents. Capacity Planning Develop and maintain a capacity utilization and growth plan to assure manufacturing capabilities support corporate growth and innovation. Assure assets are utilized and balanced across all facilities. Work with plant engineering to develop, justify and implement plans. Communication Establish strong lines of communication with the Plant Managers. Form open communication channels with all associates and subordinates. Be approachable to all. Be professional in all interactions. Work effectively and relate well with others. Team Building Support the hire, training, and development of engineering. Support plant problem solving and troubleshooting when necessary. Continuous Improvement Establish and monitor key metrics in all functional areas. Analyze data, identify trends, recommend improvements in the key metrics of OEE, ZBY and Quality. Initiate and Coordinate Major Projects E.G. - Plant Layout changes, installation of capital equipment, major repairs, etc. Perform miscellaneous duties and projects as assigned and required to support business objectives Requirements Bachelor's or master's degree in engineering. 10+ years of experience in engineering or related technical fields. Strong leadership and people management skills, with the ability to inspire, motivate, and guide engineering teams to success. Excellent leadership, communication, and analytical skills. AutoCAD, Microsoft Office software, spreadsheets, and financial management skills; Strong strategic thinking and problem-solving skills, with the ability to translate business needs into engineering solutions. Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. Ability to hit timelines. Proven ability to drive innovation and process improvement within engineering teams. Ability to travel up to 50% Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range $155,000 to $195,000 per year About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Business Administrator Apprentice
An average week for a business admin apprentice is dynamic and varied, acting as the operational heartbeat of the office. The specific tasks will shift between routine administrative support and project-based work, all designed to build core competencies.The apprentice's schedule usually balances practical work with dedicated study time:• Record Keeping: Creating, maintaining, and improving organized physical and digital files and records of business activity, handling confidential information appropriately.IT Proficiency: Using various IT packages (e.g., MS Office, databases, CRM systems) to write documents, perform financial processes, and record data.• Organisation & Planning: Managing diaries, scheduling appointments and events, organizing meetings, and taking minutes, shift booking. • Financial Admin: Assisting with processing invoices, timesheet processing, purchase orders, and tracking expenses.• Problem Solving: Applying a solutions-based approach to resolve challenging complaints or improve business processes.• Project Assistance: Using project management principles to plan, monitor, and report on tasks or small projects.• Process Improvement: Reviewing current administrative procedures and making suggestions for improvements to efficiency. • Learning and Development: The apprentice spends roughly 80% of their time on-the-job (practical application) and 20% on "off-the-job" training. This dedicated study time, mandated as part of the apprenticeship agreement, could be one day a week at a college/training provider, or structured online learning modules completed during work hours.• Mentorship and Support: The apprentice is assigned both a workplace mentor (a senior colleague) and a training provider assessor. They will have regular check-ins and review sessions to track progress toward their qualification milestones.• Skill Application: The apprentice will be expected to gradually take ownership of administrative processes, progressing from simple data entry to managing complex tasks, such as coordinating a small event or handling client communications independently, as they gain confidence and competence.A Typical Week (Monday - Friday)Monday: Planning & Communication- Clear out weekend emails, update team calendars, prepare agendas for the week. Process timesheets and Update staff on their weekly readings.Tuesday: Data Management- Input expenses and invoices into the accounting software, chase overdue timesheets from colleagues and file all timesheets.Wednesday: Off-the-Job Training- The apprentice might attend a virtual workshop or a college course.Thursday: Training Update- Update all training documents, recruitment files and email staff with pending training or documentation.Friday: Close-out & Process Improvement- Ensure all records are filed correctly for the week, order office supplies, and spend an hour documenting or improving a specific administrative process (e.g., refining the new starter onboarding checklist). Training: Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required). Level 2 Functional Skills in maths and English (if required). This apprenticeship is delivered through a combination of Work-Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:There possibility of working as an administrator within Kena Care and carer progress.Employer Description:Kena Care is a specialist employment business, which supplies to care homes, hospitals and other healthcare clients in Burton-On- Trent with highly trained nurses, social workers, care assistants, support workers and more.Working Hours :Monday - Friday 9am-5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management ....Read more...
Business Operations Coordinator
Exciting opportunity for graduates! Join a leading technology company revolutionizing retail investment as a Business Operations Executive. You'll play a pivotal role in ensuring smooth and efficient functioning of the business operations, facilitating collaboration across teams and supporting the delivery of exceptional service to the clients. Business Operations Coordinator (based in Elstree, Salary: £25K - £30k) Here's what you'll be doing:Coordinating and facilitating communication between various departments to ensure alignment with business objectives.Assisting in the planning and execution of marketing initiatives and campaigns to promote our platform and services.Supporting the webinar hosting activities, including content creation, scheduling, and participant engagement.Conducting research and analysis to identify opportunities for process improvement and optimization.Assisting with account management tasks, including client communication and relationship management.Providing administrative support to senior management as needed.Here are the skills you'll need:Strong organizational and multitasking abilities, with exceptional attention to detail.Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.Proficiency in Microsoft Office Suite and other relevant software applications.Analytical mindset with the ability to gather and interpret data to drive decision-making.Here are the benefits of this job:Competitive salary of £25k - £30k upwardsOpportunities for professional development and career advancement within a growing company.Exposure to the dynamic world of retail investment and financial services.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. ....Read more...
Project Manager
JOB DESCRIPTION The Project Management Analyst is responsible for leading the planning, coordination, and execution of key Stonhard initiatives, including Stage Gate and other strategic projects. This role partners cross-functionally to align resources, track timelines, and communicate progress, ensuring that projects are delivered efficiently and support organizational goals Essential Functions Lead the implementation and ongoing management of Stonhard's Stage Gate process and software. Develop and maintain comprehensive project plans, including schedules, resource allocations, deliverables, and milestones. Adjust schedules and targets on the project as needs or financing changes Track and report on project status, including executive leadership, risks, and issues, providing proactive recommendations to maintain timelines and quality. Facilitate cross-departmental collaboration, serving as the contact point for teams across units, ensuring clear communication among stakeholders and project teams. Conduct post-project reviews to identify lessons learned and continuous improvement opportunities. Support ad hoc initiatives requiring project management oversight or coordination. Minimum Requirements Bachelor's degree in business, project management, or a related field Minimum 3 years business experience Demonstrated project management skills, including planning, time tracking, leadership Preferred Requirements Project management qualification (PMP) or equivalent project management credential Experience with Stage Gate or other product development frameworks Training in project management methodologies (training available for qualified candidates) Physical Requirements This position requires minimal physical activity but does require computer usage for an extended period - up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position. Benefits and Compensation The pay range for applicants in this position generally ranges between $80,000 and $85,000 annually. The range is an estimate based on potential employee qualification operations, needs, and other considerations permitted by law. In addition to career advancement and growth, continuous training, and mentoring opportunities, Stonhard offers an excellent comprehensive health plan and financial benefits program including but not limited to, paid holidays, paid time off, 401(k) with company match, Company Pension Plan and Stock Purchase Plans. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Quality Manager
JOB DESCRIPTION The Quality Control Manager is accountable for all aspects of operating the Quality Department which includes but is not limited to managing people, processes and equipment to ensure that all quality standards are maintained and improved. The QC Lab is a 24/7 operation. The QC Manager oversees the various testing and monitoring of raw materials, manufactured products and product packaging and leads Quality related continuous improvement efforts. The QC Manager is also accountable for set up, amend and or maintain all quality standards, SOP's and audits as well as leads the CI process for the facility. Principle Duties & Responsibilities: Maintain a safe work environment ensuring that all plant policies and practices are adhered to and the Quality Control team works injury free. Maintain an acceptable level of housekeeping in all areas of responsibility. Lead the selection, training, coordination and assignment of associates to maximize the effectiveness of personnel in providing quality support services to the facility. Maintain procedures and processes that ensure all incoming materials (packaging and raw materials) meet specifications. Maintain and communicate Quality Metrics that drive continuous improvement of the plant processes. Maintain a cost reduction process aimed at lowering manufacturing cost via quality related improvements. Evaluate non-compliance material and issue procedures to recycle/rework/dispose of; including re-work work -off rates for rejected product. Maintain M.S.D.S.'s, H.M.I.S., manufacturing procedures and raw material data files. Serve as the technical interface with the Corporate Technical Center to address manufacturing procedures, test procedures, specifications, production processes, data, customer complaints, and other issues as requested. Serve on the Plant Leadership Team. Maintain a strong working relationship with all direct reports, internal (other departments / Corporate) and external customers (suppliers) to minimize issues, collectively address and solve problems, and identify and realize opportunities for improvement. Other Duties: Actively participates on various teams to improve plant processes in areas other than Quality. Provides supervisory support to the production areas as needed. Reporting Relationships: Reports to Plant Manager. The Quality Control Work Group Leader and Quality Technicians report to the QC Manager. Other DAP Associates on special assignment and/or temporaries may report to the QC Manager. Knowledge. Skills & Abilities Required: Supervisory skills/Leadership skills - Directs associates and temporaries in the daily operation of the department Interaction must be handled in an appropriate manner utilizing proper interaction skills. Knowledge - Must have basic understanding/experience of chemistry; understanding of quality control processes procedures and terminology, must know regulatory requirements; must understand compounding processes (including raw materials, mixing times, substitute ingredients,) and be able to adjust processes as needed. Basic knowledge of plant policies and practices to include all safety rules and regulations. Logical reasoning - Must use sound, logical reasoning in the decision-making process; must recognize when to go to a higher level and/or "go outside the routine system" to meet a customer's expectation; must not jeopardize safety or quality to accomplish a task. Problem Solving - Must utilize resources (internal and external) in developing achievable solutions to issues/non-compliance's that arise; must be able to address day-to-day issues in an effective manner; must utilize data (SPC, Six Sigma for example) in developing long term solutions. Planning/Organizing - Must be able to utilize direct reports in the most efficient manner; must be able to adapt plans when unforeseen events occur (associate out sick, called into a unscheduled meeting,. ..); must assist in the development and implementation of longer-term plans for department Follow-up skills - Must be able to take tasks to completion as well as responding to items not completed by others. This includes items as getting back to associates with questions, inquiries by Corporate, weekly huddles, safety work orders. Decision making - Associate will be involved in decisions that directly impact our ability to meet our customers' expectations, impact employment of associates. These decisions could result in the loss/maintaining/winning of business as well as have significant other financial implications (shipping "bad" product and having to have it returned). Technical &/or Computer skills - Must have working knowledge of all equipment, utilized in the testing of materials and keep abreast of new developments/technology. Must be proficient in basic systems and software applications. Interpersonal skills - Must be able to work with a wide range of personalities and backgrounds; must build rapport with all direct reports; must work effectively with other departments within facility as well as contacts at Corporate, other DAP facilities and vendors. Effective Communication skills - this leader must communicate effectively in both oral and written forms. Must be comfortable to present information to groups (reports, peers, customers, ...). The associate will have the ability to communicate to all levels of staff throughout DAP Global Inc to ensure all policies, procedures and expectations of the quality function within the facility is being met and executed effectively. Business knowledge - Must have understanding how actions/decisions impact various aspects of our business (customer service, budget,). Must continue to, grow knowledge of business in general as well as DAP related business factors. Benefits: Medical, Dental and Vision Insurance Company Provided Life Insurance Paid Time Off (PTO) Company-paid short-term and long-term disability 401(k) plans Employer-funded pension plan Tuition Reimbursement Pay Range $100,000 to $120,000 per year About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Senior Specialist - Pension Drawdown
Job Description: We are working with our client, a leading financial services firm, on an excellent opportunity for a Senior Specialist - Pension Drawdown to join the team in Newcastle. You will be responsible for overseeing the end-to-end pension technical process and timely delivery of complex tasks. Skills/Experience: Extensive technical experience within pension/platform administration gained preferably in a pension/platform/financial services environment. Extensive knowledge of pension regulations Strong understanding of pension/platform operations, processes and procedures Experience with relevant software and systems (e.g. Origo, SIPP Pro) Experience in managing and leading teams Excellent communication and problem-solving skills Ability to work effectively under pressure and meet deadlines. Strong analytical and project management skills. Core Responsibilities: Servicing as a subject matter expert on pensions and platform related issues, particularly within DC, Money Purchase Personal Pension / SIPPs /SSASs Pension flexibilities, auto enrolment pension, taxation and Pension Drawdown experience Understanding pension legislation, regulations and scheme-specific rules Ability to identify and resolve technical issues, often involving complex and detailed calculations, regulatory/legal interpretations. Death Benefit Payments, Divorce & Disputes Management Ensuring all platform & pension processes comply with legal and regulatory requirements. Handling complaints and escalated issues related to pension schemes. Ensuring adherence to relevant pension legislation and regulations. Complaint/Internal Dispute resolution Procedures (IDRP) processes with the Compliance and Risk Support. Oversee the end-to-end pension technical process, ensuring accuracy, compliance, and timely delivery of complex tasks. Monitor key performance indicators (KPIs) related to pensions technical operations and implement process improvements. Managing breach reporting, Death Benefit Management, Pension Discretions, Overpayments. Lead and supervise the pensions technical team, ensuring colleagues performing their roles effectively and efficiently. Identify areas for improvement within platform/pension operations and implement solutions to enhance efficiency and accuracy. Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16194 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...
Service Desk Analyst
An exciting opportunity has arisen for an IT Service Desk Analyst to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents. As an IT Service Desk Analyst, you will be providing first and second-line technical support, resolving incidents and requests while ensuring the smooth operation of IT services for the organisations internal users. This is a permanent role offering hybrid working options (1-2 days at home), a salary of £26,150 and benefits. Key Responsibilities: * Providing 1st and 2nd line technical support to internal staff, ensuring all incidents are resolved in a timely manner. * Following ITIL practices to manage and escalate incidents as required, in line with agreed service levels. * Assisting with the setup and troubleshooting of hardware and software, particularly Microsoft-based systems and applications. * Supporting internal customers in using IT tools, ensuring effective documentation and user guides are in place. * Participating in IT projects and contributing to the continuous improvement of the service desk function. What We Are Looking For: * Previously worked as an IT Service Desk Analyst, Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role. * Proven experience in 1st and 2nd line IT service desk support. * Background of working in ITIL frameworks and enterprise IT environments. * Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory. * Hands-on experience with hardware troubleshooting, particularly desktops and laptops. * Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office 2010, 2013, 2016. This is a fantastic opportunity to join a forward-thinking organisation in a role that offers both challenge and career growth. Dont miss out! Due to the nature of the organisation's public services, you will be expected to go through and obtain SC and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 3-4 years. Alternatively, already hold current SC security clearance. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. ....Read more...
Product Sourcing Coordinator
Up to £30,000 + Great Benefits A fantastic opportunity is now available to join a leading supplier of textile accessory brands to the business-to-business personalisation industry.As the home of four leading textile brands, each with their own unique identity and philosophy, our client has established themselves as the go-to brand for quality, innovative products in the rebrandable accessories market, with over 3000 SKUs and approximately 500 styles across their range of headwear, bags, and accessories.The successful Product Sourcing Coordinator, who is proactive and detail-focused, will support the end-to-end sourcing process across a network of 50+ factories in the Far East, helping to ensure supplier performance, compliance, and timely delivery. This is a key position requiring excellent communication, strong organisational skills, and the ability to manage multiple priorities. You'll work closely with internal teams, including Product Development, Merchandising, Purchasing, and Quality Control, as well as with international suppliers.Key Responsibilities: Serve as a main point of contact for 50+ factories across the Far East. Build and maintain strong working relationships with all suppliers. Ensure supplier compliance with Trading Agreements and our Code of Conduct. Contribute to supplier reviews, recognising strong performance and addressing areas for improvement. Produce quarterly supplier performance summaries for internal team reviews. Actively support the Critical Path Process to meet seasonal deadlines. Assist with onboarding new suppliers, including training and documentation. Maintain up-to-date supplier files and reference materials for internal use. Communicate business-as-usual (BAU) standards clearly with all new suppliers. Research and present four potential new suppliers each month to support sourcing expansion. Contribute to supply chain mapping and visibility projects. Collect and file CSR (Corporate Social Responsibility) reports; organise information for internal access and training. Proactively manage delays, non-compliance, and other issues with relevant stakeholders. Identify sourcing risks and propose solutions to improve efficiency, consistency, and cost control. Supply accurate pricing and lead times for bespoke customer orders. Coordinate communication between customers and suppliers through to delivery. Review and refine special order processes to improve speed and service. Skills & Experience: Previous experience in sourcing, procurement, supply chain, or logistics Strong Microsoft Excel skills Knowledge of ethical sourcing practices and supplier compliance processes Excellent verbal and written communication skills Proficiency in ERP systems and supply chain software; familiarity with AI tools is an advantage Excellent organisational and multitasking abilities with high attention to detail GCSE-level qualifications (or equivalent) in English and Mathematics Further education beyond GCSE level, whether academic or vocational is desirable A CIPS (Chartered Institute of Procurement & Supply) qualification is desirable, or an interest in obtaining this qualification alongside this role. Desirable Experience: Understanding of international shipping, Incoterms, and customs procedures (UK & EU) Exposure to working with Far East suppliers Experience working to a Critical Path is an advantage Company BenefitsBecause our client genuinely cares about their team members, they offer a fantastic range of benefits: 22 days holiday increasing with length of service Birthday off – In addition to your annual leave Private Healthcare Scheme 4% employer pension contributions Life Assurance x4 annual salary to the loved one(s) you have nominated Modern office space with free parking and free on-site electric vehicle charging points. This is an exciting opportunity for an ambitious, highly organised Product Sourcing Coordinator to join a successful business at a time of impressive growth in an important organisational role as part of a friendly, supportive team. A competitive, negotiable salary based on experience is on offer, in addition to an impressive employee-centred benefits package and genuine career development opportunities. Apply now! ....Read more...
CRM Manager
We have a new opportunity for a CRM Manager to be joining a progressive company in Banbury on a full time, permanent basis. You will lead and own the CRM strategy for the UK and Ireland and managing all areas of the CRM (MS Dynamics 365) and its interface with all the key departments in the business. You will be responsible for leading the CRM team (three people) on all day-to-day operational aspects of the system, ensuring efficiency in training, supporting management, technical roll outs and updates, automation, reporting and analytics, and master data (SAP) integration. You will also be leading and project managing an annual plan for system and process improvements. As CRM Manager you will be responsible for: Managing and coaching the CRM team and resources in order to deliver strategic business priorities and growth efficiently Setting out, communicating and executing an annual CRM strategy and plan to meet UK and Ireland business, Head Office and Departmental objectives Establishing strong relationships with key Internal and Head Office stakeholders Providing regular reporting and analysis on both operational and commercial CRM usage setting clear benchmarks and recommendations for improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance tracking Proactively following CRM market and system developments and opportunities, especially Microsoft Dynamics 365 and associated applications Effectively project managing system updates and roll outs managing department and key stakeholders in line with business critical priorities Providing frameworks for sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure upgrades Managing lead generation and external data / system partners effectively, ensuring strong cross functional collaboration with sales and telesales teams Collaborating with IT, customer support, master data and sales teams to implement and optimise commercial applications Data analysis across B2B and B2C databases, extracting valuable insights and informing clear actionable recommendations Ensuring compliance with data security, privacy regulations, and industry best practices Monitoring system performance, troubleshoot technical issues, and implement solutions to enhance uptime and efficiency Managing and working alongside the CRM specialists to support a number of administrative tasks As CRM Manager you must be/have: CRM experience, preferably MS Dynamics 365 or Salesforce or Oracle SAP preferred, not essential A good understanding of data analytics Strong management and leadership skills Excellent commercial acumen Operational and strategic approach What’s in it for you? The salary is up to £55,000 DOE. The hours are a 37.5 hours a week, 8:30 – 17:00 pm Monday to Friday with one hour for lunch, hybrid working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more! ....Read more...
IT Support Engineer (1st/2nd Line)
IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role:The role is aimed at someone with at least 1-3 years’ experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network.This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other key responsibilities include: Initial point of contact for usersTroubleshooting and resolving common and reoccurring issues under the guidance of the senior support staffEscalate complex and unresolved ticketsSupporting the administration of Windows Server, Active Directory, Group Policy and user permissionsSupporting Microsoft 365 and device management through Intune and Endpoint ManagerHandling installation, upgrades and system maintenance tasksDocumenting fixes and helping build internal knowledge basesAsset Management What we are looking for: Experience in a 1st or 2nd line support roleStrong knowledge of general helpdesk support e.g. MS365 user support, installing hardware/software, troubleshooting issuesA basic understanding of networking including routing, switching, VLANs, VPNs and firewallsClear communicator who can explain issues in a straightforward way How to apply:Ready to start your career with us? Apply with your CV INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Apprentice Patient Services Administrator
Greet and check-in patients on arrival Manage incoming calls and respond to patient enquiries Schedule, reschedule, and cancel patient appointments Maintain and update patient records accurately Process referrals, prescriptions, and clinical correspondence Support clinical staff with documentation and patient flow Handle administrative tasks including filing, scanning, and data entry Manage patient check-out and payments where applicable Ensure confidentiality and compliance with data protection policies Assist with the organisation of clinics and practice events Escalate any patient concerns or issues to appropriate team members Contribute to maintaining a clean, welcoming reception and waiting area Training:All training will take place within the workplace, alongside the Business Administrator Level 3 Apprenticeship, you will have the inhjouse training as follows: Induction and orientation to practice policies and procedures Data protection and confidentiality (GDPR) training Customer service and communication skills Use of practice IT systems (e.g., clinical software, appointment booking) Basic clinical administration (e.g., referral and prescription processing) Safeguarding adults and children awareness Infection prevention and control Health and safety in the workplace Equality, diversity, and inclusion training Ongoing professional development and refresher courses as required Fire safety and emergency procedures Training Outcome: To continue at the practice and move through the available apprenticeships working their way up through the practice Employer Description:Parkview Surgery is a long-established NHS GP practice based in Catford, South East London, dedicated to providing high-quality, holistic, and patient-centered care to our local community. We serve a diverse patient population of approximately [insert number] and offer a full range of primary care services under the NHS General Medical Services (GMS) contract. Our clinical team is made up of General Practitioners (GPs), Physician Associates, Nurse Associates, Practice Nurses, Healthcare Assistants, and Clinical Pharmacists, supported by an experienced reception and administrative team. We are currently undergoing a major renovation project, which will result in a modern, purpose-built working environment. Once completed, the development will provide four additional clinical rooms, allowing us to expand our services and improve access for our patients. We actively participate in collaborative work through our Primary Care Network (PCN), and our extended team approach ensures patients benefit from a wide range of in-house expertise and integrated care pathways. Services include chronic disease management, immunisations, minor surgery, health screening, contraception, and care for vulnerable groups such as carers and the housebound. As a forward-thinking and inclusive practice, we are committed to continuous quality improvement, staff development, and innovation in service delivery to meet the evolving health needs of our community.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience ....Read more...
Engineering Apprentice
You will engage in full time study at college during your first year with the business and will complete projects during college holidays. From year 2, you will participate in part-time study for subsequent years of the apprenticeship to achieve a Technical Certificate; the Level 3 Engineering and Manufacturing Support Technician apprenticeship. Subject to aspiration, performance and business need, you may have the opportunity to progress to HNC/D and potentially pursue a bachelor’s degree or other part-time further education after your apprenticeship. From Year 2, you will undertake a series of objective training placements in different departments working on initial design all the way through to manufacture and distribution. These may include: Product Design - combining knowledge of design, engineering, and manufacturing processes to create innovative new products Experimental Prototyping – Create prototype parts using cutting edge additive manufacturing equipment and CNC machines Research and Development Lab – Rigorous development testing of new and existing products to British and International Standards New Product Integration – Design and implementation of new production lines and specification of automated machinery Assembly and Manufacturing Engineering – Front line problem solving and improvement projects in the manufacturing area Electronics – Hardware and software design, development, and testing for new and existing products Where applicable, you may also experience business functions outside of Engineering, such as Finance, Customer Service and Sales to gain a full understanding of our business. Regular time for self-reflection and review, and one-to-ones with your manager will be in place. You will also be able to access, and utilise, our comprehensive Associate training courses and materials. This will support you to regularly review your strengths and areas for development, and for two-way feedback. As an apprentice you will also: Support and be a part of the Kohler Mira Apprentice Community Support STEAM initiatives at Kohler Mira Participate in charity events Training: You will learn and obtain experience in the fundamentals of either mechanical or electrical engineering or a combination of the two, primarily through training at Gloucestershire Engineering Training (GET) in your first year. From second year onwards, you will continue to study part-time Your apprenticeship will last for a minimum of 3 years, during which time you will rotate around the wide range of engineering teams across our business in Cheltenham Throughout the duration of the apprenticeship, you will be taught and will put into practice a range of engineering skills. You will be supported by a dedicated apprentice manager who will oversee your development, college progress, and ensure you are working on value-add business projects You will join an ever-growing cohort of apprentices across the business and engineering function all focused on working towards similar goals We encourage and empower our apprentices to strive for achievement, with many of them winning awards at nationally recognised events, and recognition awards through their colleges Training Outcome:Subject to aspiration, performance and business need, you may have the opportunity to progress to HNC/D and potentially pursue a bachelor’s degree or other part-time further education after your apprenticeshipEmployer Description:In the UK, Kohler Mira Ltd. is made up of three market leading brands: Mira Showers, Rada, and Recoup. Where our brands differ in market position, they are equal in their commitment to design, innovation, and providing a single level of quality regardless of price. Kohler Mira is committed to diversity and inclusion to drive our business results and create a better future every day for our diverse associates, consumers, partners, and global communities. As an equal opportunities employer, it is Kohler Mira’s policy to recruit, hire, and promote qualified people in all job classifications without prejudice. If, as an individual with a disability, you require adjustments during the recruitment process, please contact talentacquisitionuk@kohler.com.Working Hours :Attendance at Gloucestershire Engineering Training (GET) in your first year. From second year onwards, you will continue to study at GET once a week, with remaining days spent onsite in Cheltenham.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...
Buyer
Exciting opportunity! Seeking a talented Buyer for a respected global leader in design and manufacturing. This is a temporary contract with the potential to go permanent for the right candidate. Do you have Manufacturing experience? Do you have SAP experience/knowledge? Are you available for the next 3 - 6 months? - Join a global leader in design and manufacturing - Contribute to accelerating society's transition to a cleaner, healthier environment - Generous benefits package including pension, life cover, health cash plan, and 25 days holiday - Great company culture with a focus on employee wellbeing and long service awards Our client, a well-established company based on the outskirts of Maidstone, Kent, is seeking an experienced Buyer to join their team. As a global leader in design and manufacturing, they are committed to accelerating society's transition to a cleaner, healthier world! Position Overview The Buyer will play a crucial role in ensuring the timely delivery of parts and materials to achieve internal and external production targets while securing the best value for the business. This position involves collaborating with various departments, managing supplier relationships, and implementing cost-saving initiatives to support the company's overall success. Responsibilities - Interpret the Company requirement plan and progress purchase orders - Analyse buying patterns and assess suppliers to maintain optimal stock levels - Develop and maintain strong supplier relationships to ensure timely deliveries - Secure long-term cost agreements and review purchase agreements regularly - Initiate and manage cost-down programs to achieve the best value for the business - Process Engineering Change Notes (ECNs) and manage electronic and manual systems - Record vendor performance data and collaborate with accounts staff for financial information - Manage contractor fitments and ensure smooth operations Requirements - High level of accuracy and attention to detail - Excellent sales and negotiation skills - Strong communication and interpersonal skills - Well-organized with the ability to work independently and as part of a team - Good administrative skills and proficiency in relevant software - Willingness to obtain CIPS qualifications or demonstrate extensive knowledge gained through experience Company Overview Our client is a global leader in the design and manufacturing of leading technology consistently ensuring quality, refinement, and innovation. With a commitment to accelerating society's transition to a cleaner, healthier environment, they have established themselves as a trusted partner to companies all over the world. Their unique range of products is crafted at their state-of-the-art facility on the outskirts of Maidstone, Kent, where they foster a culture of excellence and continuous improvement. Benefits - Pension scheme after 3 months of employment - Life cover from day one - Health Shield cash plan after 7 months - 25 days holiday plus bank holidays - Employee Assistance Program (EAP) - Long service awards - Numerous employee well-being initiatives Alongside this comprehensive benefits package, you'll be immersed in a great company culture that prioritises employee well-being and recognises long-serving team members. Our client fosters a supportive and collaborative environment where you can thrive professionally and contribute to their mission of leaving nothing behind. How to Apply If you have the skills, experience, and passion to excel in this Buyer role and contribute to our client's mission, please submit your CV and a cover letter. For any questions or further information, please contact our recruitment team. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market... ....Read more...
Vice President - User & Market Insights & Category Management
JOB DESCRIPTION JOB PURPOSE: The Vice President User & Market Insights and Category Management will be responsible for all user research, market insights and category management efforts at Rust-Oleum for a diverse set of brands across multiple product platforms. This individual will be the voice of the user and owns the collection and synthesis of market and end-user intelligence. The person in this key leadership role will be accountable for collaborating with Product Management and other areas of the business to assess and address information needs, and for leading, analyzing, and synthesizing company, consumer, and marketplace learning. The work of the User & Market Insights and Category Management function will directly influence business strategy, product and value proposition design, pricing, media investments, in-store assortment, go to market strategy, among other strategic elements. RESPONSIBILITIES: Overall - Investigate opportunities that drive business results by uncovering market, brand, channel, and end-user trends working with internal and external teams / agencies. Work closely with Product Management, Sales, R&D, and other cross-functional teams that impact the user experience journey to create a research plan that identifies and addresses key knowledge gaps in end-users and markets. Lead insights & category management initiatives and analysis in support of critical strategic planning activities to support the growth and profitability of Rust-Oleum with goal to deliver 10%+ CAGR or 3X market pace (whichever is greater) for each business segment and platform. Market Insights - Responsible for overall market insights and intelligence activities to inform the corporate and marketing strategy, planning, and portfolio decisions. These decisions are informed via an innate understanding of macro market, industry, category and competitive forces. This is done through the compilation of internal and external data sources, both ongoing and adhoc, then interpreting these and their potential impact on strategy and planned tactics. User Insights - Own qualitative and quantitative user research at Rust-Oleum, including User Segmentation, Brand Positioning, Macro Trends, etc. The research conducted will provide a clear understanding of end-user needs, wants, problems, likes and dislikes with respect to target home improvement and professional applications, as well as educate the team on research best practices. Business Insights - Create a clearly defined market intelligence plan. Create actionable business insights internally and externally; internally this includes assessing sales performance of our products at retail in a timely and factual manner; externally, you'll provide a value-added service to retailers by positioning Rust-Oleum as the vendor of choice. POS Data - Capture & analyze POS scanner data from sources such as NPD, Epicor, Retail Links, audits & surveys, customer data, etc. to identify customer opportunities. Merchandising / Category Management - Provide analysis and shopper-driven recommendations as part of business reviews, assortment & space optimization, and trade promotions. Insights Cornerstone - Connect the dots across multiple sources of data and information to generate insight and make meaningful recommendations that drive competitive advantage and profitable growth. Help ensure insight is woven throughout brand strategy, portfolio & pricing optimization, and innovation initiatives and is shared with the broader organization to support decision making. Develop a one view insight data base with associated dashboards and KPI's that is shared across the organization. Present insights to internal teams and key strategic retail accounts. Leadership - Lead, manage and develop team of User & Market Insights and Category Management reports and cross-functional teams. Cross Functional Support - Work closely with Product Management to identify new categories and channels for growth. Support projects with research, analysis and merchandising throughout all phases of the platform development, launch and promotional cycles. Support Stage-Gate process to improve speed, efficiencies, cross collaboration, and future success of program launches. QUALIFICATIONS: Minimum of a bachelor's degree in Business, Marketing, Research, Communications, Design, Behavioral Research or User Research. 10 years' experience and strong understanding of user insight and market research with 5+ years' experience in category management. Consumer Packaged Goods and/or Hardware & Home Improvement industry experience. Strong storytelling skills and business acumen to simplify large and complex data into compelling recommendations. Excellent knowledge of insight data collection methods (quantitative and qualitative). Ability to interpret large amounts of data and to craft stories from data. Thinks strategically and creatively, has deep curiosity that drives investigation. Strong analytical and critical thinking skills; ability to utilize data and analytics to make informed business decisions; ability to translate data into meaningful information for Rust-Oleum and customers. Strong interpersonal skills, both written and verbal, able to present research results to all levels of management. Confident presenter with a knack for presenting to various audiences and adjusting content appropriately. Provides the necessary critical thinking to determine necessary approaches to get things done. Offers good judgment about which creative ideas and suggestions will work. Enjoys working hard and is full of energy, steadfastly pushes self and others for results. Can be counted on to exceed goals successfully and is consistently a top performer. Ability to act independently in the supervision, training, and evaluation of assigned personnel. Significant record of consistent accomplishment and outstanding results. Ability to juggle, structure and lead complex projects, monitor progress against key milestones and deliver on time and on budget. High proficiency in Microsoft Office (Word, Excel, and PowerPoint) and ERP Systems (SAP, Business Objects, etc.). Knowledge of data management, with experience using JDA space management software preferred. There is 10% travel (local, regional, and national) associated with this position. LEADERSHIP TRAITS Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily. Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything. Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes. Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace. Create New & Different: Ability to recognize the next great breakthrough. Is creative, a visionary, and can create and bring exciting ideas to market. Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer. Effective project management skills. Excellent communication skills to all levels of the organization. Strong interpersonal, verbal, and written communication skills. Is clear, concise, and persuasive. Experience creating and presenting business proposals, handling objections, and overcoming obstacles. Strong attention to detail; strong multi-tasking ability as well as ability to manage deadlines in a dynamic, fast-paced work environment. Self-motivated and proactive individual who strives for excellence and continuous improvement. Cross functional leadership and teamwork. Self-confident, verbalizes problem solving skills, demonstrates initiative, manages, and motivates team. Integrity and Trust: Is widely trusted, is seen as direct, truthful and can make a case in an appropriate and helpful manner. Must have a can-do attitude and the desire to go above and beyond in all you do! Salary Range: $180,000 - $230,000, bonus eligible After 30 days of employment, associates are eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, employee assistance programs, stock purchases, and paid time off for vacation, holidays, sick days and parental leave. Rust-Oleum Corporation also offers a 401(k) plan after three months of employment and a vested pension plan after five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online! ....Read more...