Support, develop and maintain relationships with the HR team, managers and employees throughout the UK business
Providing Learning/HR administration advice and support by telephone and email to managers, employees and HR Team
Supporting the HR Team by assisting where appropriate
Entering, managing and maintaining all employee data on the Certified Portal, My Talent World (LMS), HR Systems including employee personnel and training files, using both automated and manual processes
Assisting with the management of employee data for monthly reporting and data cleanse activities as required by the business
Assisting with the collation of information using HR systems and processes to enable accurate reporting
Working with the HR team, assisting the administration of HR processes in line with current Company policy and practise
Supporting learning and development processes and projects
Manage, co-ordinate mandatory training courses and report from the Company’s on-line Training Tool
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps. Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
As a Quality Assurance Apprentice, you will learn a range of skills from a variety of tasks, developing skills and knowledge that will be useful to any future career! You will not only develop strong technical and legal compliance knowledge, but you will develop strong soft skills, such as communication from working with people across the business, from Stores to Assembly to Sales.
Your daily duties will include:
Promotion of ‘Total Quality’ ethos and quality improvements within all aspects of the business
Acting as the voice of the customer to ensure process owners are responsible for their quality performance
Implement actions that reduce the impact of poor quality
Support all departments re-continuous development
Investigation of internal manufacturing/assembly non-conformances using 8D
Facilitation of daily non-conformance review meetings
Resolution of customer complaints
Supplier approvals/auditing/support including supplier visits as required
Consideration of deviations and issuing of concessions
Assessment of measurement systems (Gauge R&R)
Component failure investigations including measurements
Creation, coordination and review of inspection reports
Support of the organisation’s IMS ISO 9001/14001 and 45001 certifications
Internal auditing of IMS
Support the management of departmental objectives to support business goals
Proactively improve internal systems through enterprise change management
Any other reasonable and relevant duties as requested by the Quality Systems Lead
Training:You will undertake a Level 4 Quality Practitioner Apprenticeship with an Ofsted rated Outstanding training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 4 Quality Practitioner
On-the-job competency training
Monthly online lectures
A continuous improvement project
This apprenticeship is professionally recognised by the Chartered Quality Institute (CQI) and successful completion of this programme provides opportunity for Practitioner registration with the CQI. CSR are an approved provider and when you enrol onto this apprenticeship, you are entitled to 50% discount off Student membership for the first 2 years with the CQI.Training Outcome:Following the Level 4 the apprentice would progress to a Junior QA Engineer. With further experience the role develops into a QA Engineer.Employer Description:At CarnuadMetalbox Engineering (CMbE), we design, develop and manufacture high-performance metal forming and finishing machinery to produce beverage, food and aerosol cans.
We supply precision-engineered canmaking machinery to a global market. All manufactured at our headquarters in Shipley & Leeds!
We are a global business and one of the leading Canmaking machinery manufacturers worldwide. We have over 4,500 operational machines worldwide, over 90 years of experience and have won 4 Queens awards!
Our Quality Assurance Engineers are crucial for ensuring our machines remain the best in class, by ensuring compliance to company processes and whilst maintaining compliance with existing Quality, Health and Safety and Environmental certifications. Quality assurance is key for driving continuous improvement.Working Hours :37.5 hours per week on a flexible basis although you must be at work during the following core times:
Monday to Thursday 09:30 to 12:00 and 14:00 to 15:00
Friday 09:30 to 13:00
Breaks - Daily 1 X 30-minute unpaid break (minimum)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Deal with student enquiries, e.g., collection of consent forms, printing timetables, and addressing basic uniform issues
Answer queries from parents/carers, students, and other stakeholders both over the telephone and in person
Welcome and support visitors, ensuring the signing-in process is followed, identification badges are issued, and health and safety procedures (e.g., fire evacuation) are highlighted
Refer students to the pastoral team as necessary
Ensure reception areas are opened on time and closed in the afternoon once all guests have departed. Where visitors/guests are waiting, provide support until the relevant staff member is available
Keep the reception area clean, tidy, and presentable at all times.
Model excellence in customer service to provide visitors and the community with the best possible experience
Provide effective first aid response for all incidents and record details in the health and safety accident management system
Support the administration team in coordinating vaccinations and liaise with external agencies as required
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside the role
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:Oasis Academy Arena is a secondary school serving children aged 11-16 in Croydon. We are kind, ambitious and professional; every child has the chance to succeed with us as we aim to work in partnership to help our students reach their potential.Working Hours :Monday to Friday, (shifts tbc).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
We have an exciting opportunity available for a Warehouse Team Leader based close to the Lutterworth area. The position is working with an internationally respected manufacturer who have multiple sites across the UK.The Warehouse Team Leader will be responsible for the overall running of the warehouse and yard and ensure that the day-to-day activities and processes are maintained to run a safe, effective and efficient operation, utilising various tools and techniques to make improvements across all areas of the business.What’s in it for you as Warehouse Team LeaderBasic salary of circa £40,000 per annum, 8% pension, 25 days holiday, OT also available, comprehensive employee benefit package, accredited training and personal development opportunities are available within this position.DAYS ONLY working Monday to Friday (40 hrs) – allowing for a fantastic work life balance.Main Responsibilities of Warehouse Team Leader
The overall responsibility of the Warehouse and Yard operation is to ensure that the company’s service, quality, safety and environmental standards are upheld.
Ensure that safety is a high priority among both employees and visitors.
Proactively engaging with colleagues across the business, particularly Production and PLW teams, to maximise warehouse storage capacity efficiently in line with production and forecasts.
Ensuring Quality Control processes are robustly implemented to ensure all stock is received, stored, and delivered in optimum condition.
System accuracy to always ensure high levels of inventory accuracy across the warehouse and outside storage.
Taking responsibility for the operating procedures and disciplines within the warehouse and across the yard, ensuring full compliance and undertaking the planning and deployment of labour resources to meet the volume of despatch, picking and goods-in requirement.
Carry out employees’ performance reviews, team briefing and training as necessary.
Ensure that the warehouse operates to the Company processes and that all checks and audits are carried out.
Raising purchase requisitions, raising and inputting GRNs.
Overall responsibility for the loading and unloading of customer and supplier vehicles.
Plan and organise all warehouse activities.
Ensure that all outgoing and incoming stock is checked for quality and quantity.
Responsible for the stock handover process.
Ensure that perpetual stock inventories are carried out and that the stock records are accurate.
Carry out quality and environmental checks, which ensures that the site complies with all the relevant BSI and internal audit requirements.
Ensure mobile plant maintenance checks are carried out thoroughly, and records maintained.
Review and maintain the site's vehicle and pedestrian traffic routes to ensure they are always safe.
Skills and Experience of Warehouse Team Leader
Experience with SAP is a must
Experience working in a warehouse and yard environment at management level across an inbound and outbound multi-shift site.
Have good time management skills with the ability to set priorities, fulfil critical tasks in time and keep to deadlines.
Excellent communication skills.
Ability to work in fast-paced environments.
This Warehouse Team Leader role offers a fantastic opportunity to join an industry leading multinational business.....Read more...
Greet and welcome clients professionally, ensuring a warm and positive first impression
Manage appointment bookings, confirmations, cancellations, and rescheduling using clinic software
Handle phone, email, and in-person enquiries with clarity, efficiency, and professionalism
Maintain accurate client records, consent forms, and treatment documentation in line with GDPR and clinic policies
Support the clinical team with scheduling, inventory tracking, and treatment preparation coordination
Process payments and issue invoices and receipts
Maintain a clean, organised, and professional reception and waiting area
Assist with general administrative duties including stock management, filing, and reporting
Uphold the clinic’s commitment to confidentiality, discretion, and premium client care
Training:
Business Admin Level 3
One day per month at college or in the workplace
All work uploaded to Aptem
Training Outcome:
Competitive salary
Staff discounts on treatments
Ongoing training and development
Supportive team culture
Opportunity to grow within a reputable and expanding clinic
Employer Description:Cleage Clinic is a trusted and results driven aesthetic clinic
renowned for delivering high quality non surgical cosmetic
treatments in a professional and ethical environment.
Our mission is to enhance natural beauty while prioritising
safety, precision, and patient satisfaction. Led by highly
qualified and experienced medical professionals, Cleage Clinic
is committed to offering the latest in aesthetic innovations
including lip enhancement, non-surgical rhinoplasty, dermal
fillers, anti-wrinkle treatments, skin rejuvenation, and more.Working Hours :Monday - Saturday, 9.00am - 5.00pm.Skills: IT skills,Administrative skills,GDPR knowledge,Handling Payments....Read more...
An Opportunity Has Arisen for a Residential Conveyancing Solicitor to join a well-established and growing law firm with a respected presence across the region. They offer tailored legal services to a loyal client base and pride themselves on their collaborative, personable working culture.
As a Conveyancing Solicitor, you will manage a caseload of residential conveyancing matters while playing a key role in supporting and developing the department. This full-time permanent role offers hybrid working options, a salary of up to £50k and benefits.
You Will Be Responsible For:
* Handling a full caseload of residential conveyancing transactions including sales, purchases, transfers, and remortgages
* Managing files from instruction to completion independently
* Meeting clients in person to provide advice and updates
* Using Microsoft Office and the firm's case management system (training provided)
* Supporting junior colleagues and contributing to a positive team environment
* Ensuring consistent delivery of high-quality client care
What We Are Looking For:
* Previously worked as a Conveyancing Solicitor, Residential Conveyancer, Conveyancer, Conveyancing Lawyer or in a similar role.
* Qualified Solicitor with 1+ year PQE
* Experience in residential conveyancing
* Proficient in the use of IT and case management systems
* Excellent interpersonal skills when dealing with clients and colleagues
* Full UK driving licence
What's on Offer:
* Competitive salary
* Hybrid working (up to 2 days from home per week)
* Supportive and friendly working environment
* Pension scheme
* Free on-site parking
* Flexible approach to holidays, including additional time off over the Christmas period
Apply now - this is a great opportunity to take the next step in your conveyancing career with a respected and supportive firm.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals
Exercises proactivity and good judgement
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way
Seeks advice of more experienced team members when appropriate
Builds and maintains positive relationships within their own team and across the organisation
Demonstrates ability to influence and challenge appropriately
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
Uses the most appropriate channels to communicate effectively
Completes tasks to a high standard
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
We are looking for individuals with the following attributes:
Strong interpersonal and communication skills
Highly motivated
A positive attitude
Competent in numeracy & literacy
Strong organisation skills, with the ability to multi-task
Has a keen eye for detail
Training:Business Administrator Level 3 Apprenticeship Standard:
Venue:
The Sheffield College, Pennine 5 Campus, 41 Silver Street Head, Sheffield City Centre, Sheffield S1 2DD
Attendance:
Blended learning
Face to Face
Google Classroom
Training Outcome:
To be discussed and agreed as appropriate
Employer Description:International Energy Products is a one stop shop for all of your raw material needs.
We specialise in the production and manufacture of nickel alloys, stainless and low alloy products.
We have the in-house expertise to produce bar, flats, forgings and machined parts all in line with your customer specification.
With a team of expeditors we have the ability to project manage the supply chain process throughly and ensure that your product is delivered on time to meet the necessary quality procedures and requirements of our industry.
In essence we hold bar stock and ingots to provide greater flexibility. You may be looking to order bar lengths or pieces cut to length, this is all covered with our own in house capability.
Production and Manufacture
In-house Expertise
Project Management & Supply Chain ProcessWorking Hours :Monday - Friday between the hours of 8.00am and 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working....Read more...
An exciting opportunity has arisen for a Care Home Manager to join a charitable care organisation. This full-time role offers salary of £80,000 and benefits.
As a Care Home Manager, you will oversee the full operational management of the care home, ensuring excellent standards of care and compliance with all regulatory requirements.
You will be responsible for:
* Creating and maintaining a supportive, respectful environment that promotes residents' independence and privacy.
* Managing all statutory records and ensuring full compliance with care standards and inspection requirements.
* Leading investigations into complaints and taking appropriate actions to resolve issues effectively.
* Collaborating with regulatory bodies to maintain outstanding inspection outcomes.
* Overseeing recruitment, induction, and training to build a skilled and motivated team.
* Conducting regular staff supervisions, appraisals, and team meetings to foster a positive workplace culture.
* Managing budgets and business plans to ensure financial viability and service excellence.
What we are looking for:
* Previously worked as a Home Manager, Care Home Manager or in a similar role.
* Experience as a Registered Manager within a care or nursing home setting.
* Background in managing a Care / Nursing Home for older people.
* Nursing qualification with current professional registration (PIN).
* Level 5 Diploma in Health and Social Care or equivalent (e.g. Registered Managers Award).
* Strong knowledge of working with budgets and business planning.
* Right to work in the UK.
What's on offer:
* Competitive salary
* 25 days annual leave plus bank holidays
* Employer pension contributions up to 6%
* Death in service benefit (2 x salary)
* Access to private medical health benefits
* Length of service recognition awards
* Cycle to Work scheme
* Employee wellbeing programmes and assistance schemes
* Referral bonuses for recommending suitable candidates
* Free DBS checks
Apply now for this exceptional Care Home Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Answering the phone and dealing with customer enquiries
Addressing emails
Determining specification of equipment and issuing customer quotations
Filing/Archiving
Accompanying visitors to the building
Assisting with visitors who attend for product training
Helping to keep the office area clean and tidy (team effort)
Assisting with the company Quality System as and when required
Invoicing
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will be expected to attend Craven College one day per fortnight and the other 4 days (5 one week) at work
Training Outcome:
R A Medical Services is a growing specialist company and several employees have recently changed roles and progressed upwards
Further roles may be developed in additional areas as we continue to expand
We are currently undergoing a transition to ISO 13485 which is a much more demanding quality system, offering potential for a role assisting with management of this
We are currently in the process of establishing a training suite for healthcare professional who wish to attend our premises for training and product updates, additional staff will be required to facilitate this area
Employer Description:R A Medical Services are a specialist healthcare company offering a range of goods and services for inhalation sedation. Our range includes: new equipment, ongoing sundry equipment sales and managing a maintenance service on customer sites involving travelling across the UK and Ireland. A small amount of manufacturing is done on our premises, but we also have unique Distributor agreements with two America n Manufacturers, holding considerable stock.
The company is unique across the UK and Ireland (including Southern Ireland and offshore) and has the advantage of over 60 years’ experience in this particular field dating from the 1960s. The present company having been in existence for 30+ years. In January 2025 we moved into a new facility, the existing building being remodelled extensively to meet our specific requirements.
The company is a multi-generational family run business with traditional values and resulting care for staff.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Document Management: Assist in the organisation, maintenance, and accurate tracking of admissions documents and records, ensuring they are readily accessible and up-to-date
Applicant Correspondence: Communicate with applicants regarding document requirements, missing information, and application status, providing timely and helpful responses
Data Entry: Accurately enter and update data related to admissions applications, processing, and applicant interactions within the department's systems
Administrative Support: Provide administrative support to Course Advisors, Visa Officers, Admissions Officers and Senior Admissions Officers, including scheduling appointments, preparing documents, and assisting in administrative tasks
Applicant Support: Offer assistance and information to applicants regarding the admissions process, requirements, and procedures, ensuring a positive applicant experience
Collaboration: Collaborate with team members to streamline administrative processes and contribute to departmental efficiency
Record-Keeping: Maintain accurate and organised records of admissions decisions, applicant communication, and document submissions
Interviewing: Interview applicants for the programmes offered in any of our brands if and when required
Training:
The successful candidate will complete a Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Run social media channels (e.g. Facebook and LinkedIn) to enhance audience engagement to include the development of content – to include video and video editing.
Maintain and update customer databases to support the email marketing campaigns. To also include the management of Mailchimp email campaigns to the targeted databases.
Conduct market research, for example using customer questionnaires and review the competition on a regular basis.
Update the website with relevant content in accordance with the marketing plan and content requirements.
Support the development of case studies and the manage the process from initial enquiry to working with the PR agency and liaising with the key CU Phosco team member leading the project, ensuring the website has been updated and included in social media plans.
Support the marketing manager in delivering agreed activities.
Training:Working towards completing Level 3 Multi Channel Marketer Apprenticeship Standard.
Work based learning with regular teaching sessions with Assessor. Ad hoc attendance at Hertford Regional College Broxbourne Campus for workshops.Training Outcome:There will be opportunities for progression and a permanent position subject to performance. There is the opportunity to manage and develop the digital marketing with the support of the Head of Marketing.Employer Description:We provide an in-house, end-to-end service encompassing the design, manufacture, installation and maintenance of high masts, columns, and lighting for the global market. Established in 1923, our century-long legacy of technical expertise and operational integrity has earned the trust and business of customers worldwide across sectors including road, telecoms, airports, ports, and sports.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Ambitious,Independent working....Read more...
Housing Disrepair Solicitor(s) / Fee Earner(s) Manchester or Liverpool
- Full time (with flexible start and finish times), permanent
- £31,000 41,000 + Bonus
- Able to bill work at Grade B or above
My client has been delivering an industry leading service to clients throughout the UK for nearly 40 years. Specialising in housing litigation, fighting for tenants living in sub-standard accommodation to bring landlords to account.
This is a fabulous opportunity to join a respected law firm and be a key player in a well-established and growing team.
The role:
The successful applicant will handle a caseload of pre and post-litigated claims brought primarily under Sections 9a and 11 of the Landlord and Tenant Act 1985. Focusing on all aspects of housing disrepair claims, you will handle cases from inception to conclusion, complying with the Pre Action-Protocol for Housing Conditions.
Key tasks:
- Run a caseload of pre- and post-litigation housing conditions claims on behalf of tenants
- Comply with Pre Action-Protocol for Housing Disrepair Claims
- Knowledge and understanding of relevant legislation, such as the Landlord & Tenant Act
- Draft Letters of Claim
- Collation of special damages
- Review housing records to assess liability
- Review surveyors reports Claimant and Defendant
- Negotiation and settlement
- Mediation
- Liaise with counsel
- Issue Court Proceedings
- Use Proclaim (claims management software) competently and effectively, ensuing that business process and policy is adhered to
- Communicate effectively with clients
- Liaise with and build positive and professional relationships across the business
- Carry out other duties, as and when required, to assist in the smooth running of the business
The successful applicant:
Our team structure means that we can support applicants with varying degrees of prior experience and have successfully supported several staff who have re-trained from fast paced litigation backgrounds such as personal injury.
Successful candidates will be confident communicators with a high level of written and verbal skills and good attention to detail. You must be well organised and able to work in a busy environment with the ability to prioritise tasks and work to tight timescales.
It is preferable that candidates be educated to degree level, and those applying for more senior fee earning roles may possess FILEX, ILEX qualifications or similar experience.
Experience:
- Housing Disrepair experience essential, we would also consider applicants with significant (10 years plus) contentious civil litigation experience
- Able to bill work at Grade B or above
- Case Management System (Proclaim is used) experience is a must to be able to handle volume litigation
- Demonstrable experience of being able to work at pace, with ability to manage competing priorities within own caseload
- Have experience of litigating own matters
- Highly organised and self-motivated.
- IT literate
Benefits
- Salary competitive (Dependant on experience) + Bonus
- Flexible start and finish times
- Annual salary review
- 25 days plus bank holidays
- Day off on your birthday
- Pension scheme with 6% employer contribution
- Hybrid home/office working environment
- Training, development, and support
- Company sick pay
- City Centre location
- Casual dress
- Death in Service Benefit (Salary x 4)
- Access to award winning Employee Assistance Programme
- Subsidised gym membership
If you would like to apply for this amazing role then please send me your updated CV or give me a call on 0161 914 3757 to discuss the opportunity further.....Read more...
As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:
Receipt and distribution of internal and external post
Electronically filing legislative documentation in order as prescribed by Line Manager.
Assisting in the development of routine reports to monitor our contractor’s performance.
Contacting customers for feedback and to communicate any appointments made/rearranged.
Receiving telephone/email and Teams chat enquiries into the department and being able to seek out information required and following this through to a resolution.
Updating computerised records (data input)
Production of standard letters and email communications to our customers
Routine administrative duties such as minute taking, photocopying, scanning.
Planning and scheduling works orders inline with customer requirements on our bespoke planning system (DRS)
Utilising our housing management system (CX and CAP) to process invoices.
Support in the collation and submission of any GPC receipts.
To promote the Association’s values and diversity policies and practices in all aspects of service delivery
To work in accordance with the Associations Health & Safety policy and associated procedures.
To participate in any training relevant to the post.
To attend and participate in team meetings, supervisions and appraisals as required.
To attend and participate in any corporate induction training.
To undertake any other duties appropriate to the grade and purpose of the job which may be determined by an agreement with the post holder, management and appropriate trade union.
You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career in administration, then please apply now! This apprenticeship and opportunity with S.Y.H.A.will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3.Training Outcome:Further and higher skill development within the business. A lifelong career with S.Y.H.A.Employer Description:In 1972, South Yorkshire Housing Association (SYHA) was formed as part of a wider movement to end homelessness after our founder, John Belcher, watched Ken Loach’s Cathy Come Home.
Over fifty years later, we still help people and families to settle at home, live well and realise their potential. We offer homes for affordable rent, shared ownership and extra-care housing, and a range of other services, support and opportunities across Sheffield City Region.
We are regulated by the Regulator of Social Housing and members of the National Housing Federation
We rent homes to people who need them, across South Yorkshire and beyond.
We also build new houses, and campaign to increase the number of new and affordable homes.
.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Friendly and approachable,Good attitude to work....Read more...
Support day-to-day administration: data entry, document management, diary reminders/responses, and general record-keeping
Design and development of high quality, visually striking documentation: reports, training slides, presentations and online marketing materials
Support our IT administrator in basic troubleshooting and system maintenance
Handling internal/external calls and correspondence,
Assist office management and housekeeping as directed to ensure a welcoming, tidy office and positive visitor/staff experience
Coordination of meetings, conferences, and appointments
Collaboration across teams to ensure seamless communication
Support execution of corporate projects e.g. facilities, marketing
Contribution to the improvement of process and efficiency under our Quality Assurance practices
Help research relevant areas to feed into drafting items such as policies/procedures and company communications
Stay proactive and adaptable to tackle diverse tasks
There may also be the opportunity to support our accounts function, where requested.Training:
Level 6 Chartered Manager Apprenticeship
Part-time course attendance (1 day a week) plus in-office role training in a wide range of skills via exposure to various aspects of our business, enabling your professional growth
Weekly Mansfield Campus attendance
Training Outcome:We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth across the corporate function and delivering exceptional client service. Could this be the environment for you to grow?
Are you a proactive and organised individual looking to kickstart your career in administration? We're excited to offer a fantastic opportunity to join our small, close-knit team.
You will be trained in a wide range of skills via exposure to various aspects of our business, setting the foundation for your professional growth. We seek an individual who can thrive in a deadline driven, quality conscious environment and is eager to learn.
This is a rare opportunity for growth and progression into a corporate position within a company that values diversity and inclusion. We offer real potential for the right candidate to move into more senior roles following a grounding within the administrative team. The role starts at entry level, with full training on top of course study time and offers scope to develop your professional skills and knowledge across our disciplines.Employer Description:We are a forward-thinking, growing SME operating from the vibrant East Midlands region, offering construction consultancy services and providing our employees a dynamic, inclusive atmosphere where they can thrive and contribute to our collective success.
We do not employ ordinary administrators here – your role will be varied and allow for continuous development within a rapidly growing firm.
With strong sustainability credentials and a commitment to making a positive impact, we recognize the importance of a strong administrative backbone to keep our operations running smoothly. We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth and delivering exceptional client service.Working Hours :Monday to Friday 9.00am – 17.00pm (half an hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Ability to priortise deadlines,Self-motivated, proactive,Trustworthy, discrete,Artistic flair in documents,Sustainability awareness....Read more...
An opportunity has arisen for an Out of Afterschool Club Manager to join a well-regarded provider of early years education and childcare services, operating a network of nursery settings across the region.
As an Afterschool Club Manager, you will be responsible for leading a vibrant childcare setting, ensuring daily operations run smoothly, and providing high-quality play and learning experiences.
This is a part-time role working 30 hours a week offering a salary of £24,100 pro rata and benefits.
You will be responsible for:
* Overseeing the day-to-day running of the club, ensuring compliance with regulatory standards and safeguarding procedures
* Delivering a varied programme of activities tailored to children's interests and development stages
* Leading and supporting a team of playworkers, ensuring rotas, responsibilities, and training needs are well managed
* Acting as a key person for a small group of children, maintaining developmental records and building strong parent partnerships
* Managing health and safety protocols and responding appropriately to incidents or concerns
* Ensuring accurate records are maintained, including attendance, accident logs, menus, and observations
* Driving community engagement and marketing efforts to promote the setting locally
* Supporting grant applications and basic financial administration, such as petty cash and invoice processing
What we are looking for:
* Previously worked as an Afterschool Club Manager, Club Manager, Playworker, Nursery Nurse or in a similar role.
* Proven experience working in a childcare or playwork setting, ideally in a supervisory or management role
* A relevant qualification in early years, childcare, or playwork (Level 3 or above)
* Sound knowledge of the Early Years Foundation Stage (EYFS) and safeguarding practices
* Confident managing a small team, including supervisions, appraisals, and rota planning
* Familiarity with health and safety protocols, risk assessments, and incident management
* Comfortable using basic IT systems for communication and data management
What's on offer:
* Supportive and friendly team environment
* Ongoing training and professional development opportunities
* Opportunity to shape a growing and impactful childcare service
* Flexible working options during term time and holidays
* A chance to contribute to a valued community-based organisation
This is a fantastic opportunity to lead a rewarding childcare setting and make a real difference.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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As an apprentice at Hettle Andrews, you will spend your first few weeks being introduced to our different departments, understanding our CRM system and gaining an understanding of how we operate. You will gain experience across all areas of our business, including Client Service, Claims, Risk Services, DUA and Finance.
You will then join the Client Service Team, where you will receive full training on our CRM system and start to shadow a “Client Advisor”. Your main responsibilities will involve :-
Provide support to the Client Service Team
Drafting documents ready for review by Client Advisors
Processing Mid-Term Adjustments
Support to Client Advisor during renewal process
Work on maintaining client records up to date on our CRM system
Answering incoming calls and directing to the appropriate team
Building relationships with clients and insurers
Attend Client/Insurer meetings to gain experience
Provide support to Claims Team, DUA and Risk Services teams as required
Training:Your apprenticeship will be delivered online and accessed from your employers site address.Training Outcome:There will be the opportunity to progress into a full-time role in either the Client Advisor / Claims / Broking / Risk Services department. This will include the continuation of CII qualifications and ongoing professional development. Employer Description:AssuredPartners is a top 10 global insurance broker, with a strong and growing presence across the UK. We specialise in delivering bespoke insurance and risk management solutions to businesses of all sizes. Our people-first culture, entrepreneurial spirit, and commitment to professional development make us a standout employer in the insurance sector. We’re passionately professional in everything we do, but what sets us apart from other insurance brokers is our desire to learn, to grow and to deliver the best service we can.
The first step for us is to build a relationship with our clients so we can develop a true understanding of their business and the sector they operate in, and so gain insight into their individual needs.Working Hours :Monday – Friday 9am-5pm (flexible working available)
1 hour lunch.
3 days (Tues,Weds/Thurs) in office / 2 days (Mon,Fri) at home.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills....Read more...
Fit within the Organisation: This role plays a crucial part of the day to day running of the business, working within a friendly team in comfortable recently refurbished premises based in Tollesbury Essex.
Key Responsibilities Include:
Promote products and services as represented by the company to Retail, Trade and Dealer based clients via (not limited to) telephone, email, Web based orders and ‘face to face’ counter sales
Assist and action interdepartmental engine/parts/service requirements
Identify and source parts and engines via the manufacturers engines, parts and accessories database and catalogues
Deal with customer questions and queries relating all aspects of the company business primarily in relation to engines parts and accessories
Representing and assisting the company during trade shows on an ‘as and when required’ basis
Attend and undertake manufacturer specific/product training as and when required
Goods Inwards processing - To assist as and when required with the process of checking incoming parts orders, goods receive via our in house dealer management system, refilling stock shelfs appropriately and to all company standard operating procedures
Parts order picking and packing - To assist as and when required with customer order picking and packing, preparing orders for dispatch, booking on local freight company systems
Parts department housekeeping - As part of the team you will be expected to assist with the general ‘Good housekeeping’ of all stock parts and locations along with front counter/shop front display areas preserving a tidy and well presented department/shop
General parts department duties - General duties as to assist the parts team and as requested by the Parts manager
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
The company is proud of its long-term employment history offering an Ideal opportunity for a candidate who is looking for long term employment beyond the term of an apprenticeship
Employer Description:Incorporated in 1973, Volspec ltd has been a driving force within the UK dealer network for high profile brands within their business market, trading from the same premises throughout their trading years. With staff numbers of 20+, Volspec Ltd are now one of the UK’s main Volvo Penta dealers boasting a number of company and individual awards achieved in recognition of customer service excellence and sales achievements.
Now with the addition of additional product brands the business is set for positive future growth.Working Hours :Standard working week is Monday to Friday 8.00am – 5.00pm with a 1 hour lunch break.
Occasional out of normal hours working may be necessary for the working of trade shows and training events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Non judgemental,Patience,Conversant Microsoft office,Positive Attitude,Product knowledge,knowledge of engines,knowledge of transmissions,Good Time Keeping....Read more...
An exciting opportunity has arisen for a Vehicle Technician to join a well-established car dealership with multiple dealerships in the UK. This role offers basic salary of £28,000 - £35,000 & OTE £40,000 - £50,000 and benefits.
As a Vehicle Technician, you will be responsible for diagnosing, repairing, and servicing a variety of vehicle makes while meeting productivity and efficiency targets. They are looking for 2 Technicians. they will also consider Master Technician.
What we are looking for:
* Previously worked as a Vehicle Technician, Vehicle Mechanic, Master Technician, Diagnostic Technician or in a similar role.
* Experience with diagnostic equipment.
* Time-served with NVQ Level 3 qualifications.
* Proven track record of 'right first time' work.
* A valid UK driving licence.
What's on offer:
* Competitive salary
* 33 days holidays
* Birthday off
* Flexible working hours
* Cycle to Work scheme
* Comprehensive training provided
* Death in Service benefit of 4 x salary
* Enhanced workplace pension scheme
* Access to Perkbox for discounts and perks
* Use of a special occasion vehicle for personal events
* Access to in-house management development programme
* Additional paid day off annually for family or celebratory events
* Discounts on vehicle purchases and services for you and your family
Apply now for this exceptional VehicleTechnician opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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You will learn and assist the Facilities Supervisor with the following:
Responding to Helpdesk requests and emergencies, resolving them in a timely manner.
Managing quotations and purchase orders for remedial works, liaising with and monitoring the work of contractors.
Ensuring all planned maintenance work is completed on time, to QEHS standards, and within budget.
Attaining a working knowledge of the sites security, fire safety, BMS and other operational systems.
Building and maintaining a pro-active and professional relationship with colleagues, internal customers, and visitors, reporting any incident that may adversely affect delivery and customer satisfaction.
Carrying out Portable Appliance Testing.Setting up furniture configurations as required for seminars and meetings.
Attaining familiarity with, and practice safe use of the organisation’s mobile elevating work platforms (‘cherry picker’ and ‘scissor lift’).
Training:
Level Three Facilities Management Supervisor Apprenticeship Standard.
The apprenticeship training will be provided through online learning.
Training and development will take place in the workplace.
Training Outcome:Potential for permanent position.Employer Description:Bühler is active in over 140 countries and has more than 13,000 employees worldwide. Every day, two billion people consume foods made with Bühler processes, including flour, rice, pasta, chocolate, coffee, and beer. We are continuously working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions, and services. Our Optical Sorting business in the UK has been a pioneer in sorting technology since 1947, earning five Queen’s Awards for its exceptional contributions. With the capability to optimise over 300 commodities, we are a trusted provider of cutting-edge sorting technology worldwide.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Problem solving skills,Logical,Hands on approach,Practical,Enthusiasm to develop,Ability to work autonomously....Read more...
As Events Administrator, you will supporting an integral part of a highly successful and innovative company renowned for its passion for food and commitment to delivering exceptional service. You will play a key support role in organising events ranging from weddings and private parties to corporate events and a pop-up restaurant. Based in a beautiful rural, luxury high-end location just outside Banbury the role is permanent, full-time, with a salary of between £28,000 to £30,000 DOE. The company is dedicated to fostering growth and development, providing training and progression opportunities and become part of a team that is as invested in your success while creating unforgettable experiences for their clients.
Purpose of the role:
Supporting the Office Manager and Events team you will be carrying out varied administration activities to support the core of the business.
Key Accountabilities for the Events Administrator:
Dealing with new enquiries, new bookings, existing communications and event planning administration
Liaising with clients on a daily basis
Support with administration for events across the business
Assisting with the sales process, giving all enquiries prompt attention and time
Manage administrative processes with a keen eye for detail, ensuring consistent quality of customer care, prioritisation, and time management.
Ensure all events admin planned and delivered to company standard
Contributing to the creation of menu proposals
Ensure all sales collateral is up to date re pricing, content and document presentation
Organise client tasting sessions
Liaising with all departments with planning, administration and deliver of events
Updating and maintaining CRM database
Supporting with management of client finances, collaborating with the accounts team to adhere to all financial procedures
Proficiently use company platforms, including Microsoft Office, Project Management tools, and industry-specific software
Checking all final event paperwork, making adjustments if necessary for all supplies for upcoming events
Participate in customer visits, events, and marketing activities
Key Skills Required for the Events Administrator:
Strong organised administration experience
Ability to work on multiple projects simultaneously
Experience in working with bespoke CRM systems and online platforms
High levels of accuracy and attention to detail
Proactive approach, ability to use initiative and take ownership of a task
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office
Own transport due to remote location
What’s in it for you?
A salary of between £28,000 and £30,000 DOE
Working Monday to Friday (occasional out of office activities – calls and in person)
Meals on duty
Extra day off for your birthday
Creative input, opportunities to grown learn and progress
Matched voluntary additional pension contributions (capped)
Death in service
Paid for Company events
Opportunity to join company healthcare scheme
Health & wellbeing at work – opportunity to join paid for online fitness training group.
2 Volunteer Days a year
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The Print Marketplace (PMP) team are responsible for handling all customer enquiries through APS’ exciting and innovative print portal for wider public sector customers.
Are you:
Customer focused and driven to provide excellent customer service
A good communicator and able to solve problems under pressure
Confident to guide and advise clients through the print specification process
Effective at managing a high workload & meeting agreed SLAs
Keen to learn & develop your skills
Confident and able to call on appropriate stakeholders within APS and external supplier organisations
Skills required:
Experience of print management or a customer services background is preferred.
Ability to multitask and remain calm under pressure; able to deal with several enquiries simultaneously through various contact channels, e.g. email, phone and chat
A positive and passionate approach to your work, reliable and flexible.
Have experience in using multiple online portals to manage workload and enquiries
Proactive approach to identifying and using own initiative to drive savings
A commitment to providing customers with a first-class service
Training:As an apprentice, you will work with your training provider, BPIF Training, who will provide full academic support. We offer extensive in-house, on-the-job training to set you on the path to a successful career within The APS Group.
Upon successful completion of the apprenticeship, you will achieve a Level 3 Business Administrator standard. You will be provided regular time within your normal working hours to meet the requirements of your apprenticeship programme. Training will take place via interactive online workshops, along with regular 1–1 sessions with your dedicated BPIF Training Coordinator.Training Outcome:Upon successful completion of the apprenticeship, a full-time role may be available, subject to business needs.Employer Description:Since 1961 we’ve been all about working with great people to make more possible for our clients. You’d be joining a family of over 900, so you’ll never be stuck for advice, expertise and networking opportunities. Together we lead the way in marketing and communications. Whether we’re producing exciting creative for advertising or managing a client’s entire print spend, we’ve got pretty much everything covered.Working Hours :Monday to Friday, specific working hours to be agreed with the successful candidate.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Director of Sales and Marketing – Malta Hotel & Resort : Upscale LifestyleTarget : International MarketsPackage: up to €7000 NET per month – (bonus and benefits)Position based in MaltaLanguage: English fluency. We are looking for an experienced and high-performing Sales & Marketing Director to join this upscale hotel in Malta.We are searching for a candidate that is well versed in the development and implementation of strategy for upscale Hotel and Resort aimed at the international market. You will be passionate, creative, determined and goal-oriented.Key Responsibilities
Lead and direct the development and implementation of strategic sales and marketing plansDevelop, maintain and implement strategies/action plans to generate revenues for the hotel.Help keeping the company competitive and innovative.Promote high visibility of hotel through active involvement in industry associations, trade shows and other national and international activitiesManage, develop and maximizing the team potential by recruitment, development and trainingIdentify emerging markets shifts while being fully aware of new products and competition status Design and seize all advertising and public relations opportunities.Effective management of all budgets to insure optimum operating profit.Reporting, communication and presentation of management information and KPI statistics to director and board levelLead and support the growth of a small team on property.
Qualification Required & Experience
Successful track record as a Sales & Marketing Director (or similar), consistently meetings or exceeding targets within HotelsExcellent experience and understanding of the upscale / lifestyle Hotel & Resort market is needed.Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organizationA driven and dedicated commitment to success without sacrificing integrityStrong computer skills and experienced using web-based marketing avenues and social mediaExperience in creating marketing campaign, marketing strategyProven ability to drive the sales process from plan to closeStrong business sense and industry expertiseExcellent mentoring, coaching and people management skillsFluent English and another European Language
Must have the European National and / or Rights to work and live in Malta.Interested in this great challenge? Contact BEATRICE with your updated CV....Read more...
Job Duties:
Support the Finance Manager with overseeing the financial duties of the administration team.
Preparing the Tigers Trust Arena VAT return.
Ensure accounting systems support the auditing process.
Work with programme managers to ensure the projects are delivered on budget, address over/underspend in a timely manner.
Supporting any bids for additional funding and or contracts.
Supporting fundraising activities including completing gift aid returns.
Ensure the effective and efficient practice in relations to administrative duties e.g. taking payments, payroll and petty cash.
Assist with the management of financial records using Xero accounting software e.g. sales ledger and purchase ledger.
Training:Advanced Diploma - AAT Level 3
Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants.
This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4.
To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level.
The area you will cover include:
Advanced Bookkeeping.
Final Accounts Preparation.
Management Accounting: Costing.
Indirect Tax.
Advanced Synoptic Assessment.
The Apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, this includes, Business Awareness, Ethics, Communication, Embracing Change and Problem Solving. Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment.
The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’.Training Outcome:This role is part of a succession plan for the current Finance Manager. A successful candidate will be training to take over this role.Employer Description:We dare to inspire, engage, and improve our communities, through sport, active participation and education; providing opportunities and removing barriers; supporting and raising aspirations and helping people to lead healthy and happy lives because we care and because we can. We support each other to achieve great things for ourselves and those we support across Hull and East Riding.Working Hours :Initially preparing VAT returns and bookkeeping. Basic Bookkeeping. Reconciliations.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Purchase Ledger (Accounts Payable):
Set up supplier accounts (as required) on Sage
Issue invoices for approval
Deal with supplier queries (as required)
Raise all supplier payments
Reconcile supplier and credit card statements
File purchase invoices
Pay one-off suppliers using company credit card(s)
Process cheques to suppliers (as required)
Respond to and deal with all queries raised by the Management Accounts Team
Archive all financial documents in accordance with the set out filing system
Manage disbursements of petty cash to the employees
Liaise with suppliers regarding scheduled payments
Sales Ledger (part of Accounts Receivable):
Set up customer accounts on Sage ensuring that they have full and correct legal and contact information for issuing invoices and credit control
Carry out customer credit reference checks (as required)
Ensure all paperwork is correct to raise invoices and system is set up in accordance with the obtained paperwork
Issue invoices and relevant supporting paperwork to customers
Ensure invoices are issued in accordance with client requirements
Report queries on incomplete jobs to Ops department
Carry out system checks for not invoiced jobs and report to Ops department for completion
Respond to and deal with all queries raised by the Management Accounts Team
Submit Application for payments as per customer requirements
Credit Control (part of Accounts Receivable):
Monitor customer accounts for non-payment and delayed payment
Investigate customer queries to ensure prompt payment of all sales invoices, liaising with other department as appropriate
Amend invoices following approval (as required)
Contact customers regarding payment via telephone, email or letter (as required)
Respond to and deal with all queries raised by the Management Accounts Team
Duties & Responsibilities (General)
Assist with financial month end reporting procedures (as required)
Follow all company policies
To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the level and responsibilities of the post.
Collect timesheets from UKN employees and prepare these for payroll
Training:Level 2 Accounts/Finance Assistant at Stockton Riverside College.Functional skills Maths and English, if required.Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Established in 1994, UK National Ltd provide a high quality property maintenance and facilities management service.
The company has experienced steady growth allowing consistent re-investment in the business. UK National Ltd is well regarded & respected by clients for high quality service. The company is large enough to provide a national coverage and yet small enough to care. Every client is important to us!
We have over 20 years experience of undertaking maintenance of commercial properties throughout the UK for major clients and managing agents. References are available on request. Our well trained professional staff are fully uniformed and carry identification cards at all times.Working Hours :Monday to Friday, 8.00am - 5.00pm, 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Able to plan,Time management,Able to follow instructions,Hardworking & Reliable....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
