Case Manager Jobs Found 40 Jobs, Page 2 of 2 Pages Sort by:
Modern Slavery Outreach Advocate
Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team: BCWA Modern Slavery Support Service is a specialist service providing accommodation and community support to victims of modern-day slavery and human trafficking, who have accessed the National Referral Mechanism and are supported under the Home Office national contracting arrangements. BCWA is the lead provider of services covering the West Midlands area and some of the bordering local authorities. The service works in partnership with key agencies to assess risk and provide tailored support plans for service users. BCWA support, as defined by the national contract, is to ensure that victims of modern slavery receive a safe space to live, support including financial and practical assistance and referrals to partner agencies as necessary. Job Role Job Title: Modern Slavery Outreach AdvocatePosition type: Full-time positions available (37.5 hours/Monday-Friday), based in the West MidlandsSalary: £24,315.30 - £26,917.29Closing date: 30 June 2025 Is this you? We are looking for a highly skilled Modern Slavery Outreach Advocate with excellent communication skills, compassion and understanding of the impact of abuse and exploitation. We are looking for an innovative candidate who has experience of working with adults who have experienced trauma and abuse.This is a great opportunity for someone who enjoys problem-solving and developing their leadership skills. The Role: The successful candidate will provide a high-quality frontline service to both female and male victims of Modern Slavery (international human trafficking) and their children within the West Midlands area. You will be involved in all aspects of case management, including: risk assessment, needs assessment, journey planning, outcomes and case review when supporting clients through their recovery and reflection period. If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...
Customer Service Apprentice
Main Duties & Responsibilities: Provide service users with a positive meet and greet experience. Process enquiries both telephone and face to face through the accurate identification of clients’ needs and booking them with the correct provider. Product/Service Knowledge: Provide users of our service with accurate information about the various services we provide. Maintain up to date accurate records of all enquiries ensuring all information and statistics are recorded accurately for monitoring purposes. To promote the organisation and its aims/objectives in person and by other means through attendance at publicity campaigns and events. To gather client feedback to improve services and monitoring purposes. To work as part of a team in meeting our client’s expectations whilst providing them with a positive focused customer experience. Undertake training and attend external events as deemed appropriate. To undertake any other customer service duties in relation to the post as identified by the Centre Manager. Training:The successful candidate will complete a level 2 Customer Service Apprenticeship Standard. This will be delivered in the workplace with visits from a trainer/coach once a month. Training Outcome:For the right candidate there is a possibility of permanent employment and going on to complete further qualifications. Employer Description:We offer a varied outdoor learning programme to Schools and Youth/Adult groups, in addition to supplying Staff to West View Project Children and Activities Centre. West View Project has existed since 1980 when a group was formed by residents who wanted to create somewhere children in the local area could play safely. This aim still sits at the core of the organisation and West View Project CIC supports the West View Project Children and Young Peoples Centre to be open 5 evenings per week catering for young people aged 5 to 19. As is the case with a lot of groups like WVPCYC over the years we have received funding to deliver & develop more specialist work. We’ve always ensured this work compliments or supports the delivery of our youth centres.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working ....Read more...
PR Account Executive
PR Account Executive (Fully remote, Salary: £25k - £28k) Are you a motivated communicator with a passion for B2B technology and media? If so this is a fantastic opportunity for you to live out your passions in a fully remote setting. Company Overview This agency is a leading B2B technology public relations agency built on delivering outstanding service to its clients. Their success is a direct reflection of the dedication and calibre of the team members. They are committed to helping you grow your career while you contribute to the growth of their agency. Role Summary As an Account Executive, you will provide tactical day-to-day support for client marketing communications programs, as defined by your team’s Account Manager or Account Director. Your role is essential in delivering successful campaigns for clients. Key Benefits:Competitive salary benchmarked yearly (£25k - £28k based on experience)Group Pension Plan (GPPP)Ongoing reward and recognition schemesQuarterly team social eventsFully funded internal and external training programsMonetary rewards for new business wins and upsellingStaff referral scheme (£1,000 bonus)27 days holiday, increasing with service, plus additional half days per quarterMaternity/Paternity packageOpportunity to win the annual client services award (prize value around £2,000)Here are the skills you'll need: Proven experience in pitching and media relations, particularly in enterprise/B2B tech and telecoms.Excellent writing skills with the ability to create engaging content. Strong contacts within the media and analyst community.Exceptional communication and interpersonal skills.Ability to work collaboratively in a remote environment.Detail-oriented with strong organisational and multitasking abilities.Work permissions You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Responsibilities include, but are not limited to:Taking ownership of the press office, including tracking forward features, developing and maintaining editorial lists, and identifying media opportunities for clients.Managing conference and exhibition schedules, and award programs for clients.Assisting in client campaign planning and execution according to the agency’s processes and standards.Creating and participating in client presentations as directed.Implementing media relations programs, including pitching stories, drafting materials, organizing events, and integrating social media strategies.Writing press materials such as press releases, case studies, and articles.Handling the day-to-day administration of client accounts, including maintaining filing systems, activity reports, and coverage reports.Scheduling and coordinating client and team meetings, including preparing agendas and taking minutes.Ensuring timely completion and delivery of client reports.Maintaining up-to-date press and analyst databases.Supporting marketing efforts through the development of case studies, blog posts, and press releases.Assisting with client meetings and managing logistics such as transportation and client gifts.Performance The Agency success is driven by their people, and they expect you to be as ambitious as it's clients. Your performance will be measured on the following criteria, which are linked to client satisfaction and are key to your career progression:Demonstrating the ability to prioritize work and manage your day effectively.Ownership of press office responsibilities, ensuring proactive and creative management.Contributing to consistent media coverage for clients by thinking laterally.Understanding and integrating new media tools like blogs, social networking, and podcasts into client campaigns.Managing award and event programs for clients.Demonstrating strong writing skills across various PR and marketing materials.Participating in and contributing to client presentations.Supporting new business initiatives through networking, research, and pitch participation.Building and maintaining relationships with journalists, analysts, and industry influencers.Ensuring excellent attention to detail in all client deliverables and internal processes.Contributing to agency creativity through brainstorms and idea generation.Developing your knowledge of client businesses and the technology industry.Supporting agency-wide initiatives and contributing to company culture.Progress The next step in your career here is the Senior Account Executive role. Promotion to this level requires effective performance as an Account Executive across multiple clients, demonstrating ownership of client campaigns, and contributing to strategic planning and new business efforts. Pursuing a career as an Account Executive in the technology sector offers a unique opportunity to be at the forefront of industry innovation. You will engage with leading experts, shape influential narratives, and play a crucial role in driving the success of cutting-edge technology companies. If you are passionate about technology and thrive in a dynamic, fast-paced environment, this is the perfect role for you. ....Read more...
Project Manager / Business Analyst
Project Manager / Business AnalystThe CompanyOur client was formed in 1985 and since its inception has been focused on designing new and innovative luggage products with features that consumers need.From the early 1990’s the company has been at the forefront of luggage design, pioneering the growth of hard-shell luggage, inventing the first expandable hard case. It has many patents on its innovations including the “world’s lightest” collection, which since its launch in 2008 has achieved record breaking sales in stores worldwide.The group headquarters are in Hertford, but it operates internationally, with subsidiaries in Thailand, Hong Kong, USA and Europe and offices in China. They are looking for a Project Manager with experience in FMCG ERP, NetSuite or similar software roll outs.Objective of the Role:The objective of this role is to assist the business in management and take responsibility for overseeing the completion of multiple software projects. The candidate will be in charge of planning, organizing, directing, and monitoring progress to make sure projects are being delivered to scope, on time, and within budget.Role: Working with Team Leaders to establish a project plan and roll out.Measuring performance against plan.Collaborating with external consultants and cross functional internal teams.Ensuring all user specifications are captured, documented and communicated to relevant stakeholders.Monitoring progress for key milestones, assisting teams to ensure deadlines are met.Managing the internal end-to-end testing.Reviewing and analysing relevant business data.Collating, interpreting and analysing data before sending to external consultants.Ensuring solutions meet the business needs and requirements. Knowledge and Expertise: Experience of Project Managing an FMCG ERP Implementation, ideally Microsoft Dynamics, NetSuite or any other ERP is required.The candidate must have at least 5 years of experience working as a project manager for ERP upgrades or implementations.Must have a good understanding of business functions in Sales, Purchasing, Ecommerce Warehousing, and Financial Management.Proficiency at using Project Management Tools, Excel, and able to work with large volumes of data.Good understanding of software systems, not to a technical level, but a good top level understanding is required.Able to work independently, under pressure and manage time effectively. Person Skills: High confidence in dealing with users.Attention to details and ability to understand business processes.Excellent communicator.Good Documentation skills.International experience. Salary: Up to £60KHours: 9am till 6pm (1hour Lunch)Office BasedLocation: Hertford1 Year Fixed Term ContractIf this sounds like the opportunity for you, please apply ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, for whom we are working on a confidential basis. Please note - we are working on a job advertising-only basis for the client, rather than the full recruitment process. The client shall contact you directly should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website. ....Read more...
Marketing & Communications Manager
Job Description: We’re hiring! We are recruiting for a Marketing & Communications Manager to lead the development and execution of Core-Asset Consulting’s marketing, branding, and internal communication initiatives. This is a pivotal role that supports our growth, strengthens our brand positioning, and enables meaningful engagement across clients, candidates, and internal teams. This will be hired on an initial 6-month contract basis. Skills/Experience: Proven experience in a marketing and communications leadership role, ideally within professional services, recruitment, or financial services. Exceptional writing, editing, and visual communication skills. Strong understanding of digital marketing tools, platforms, and analytics. Skilled at managing cross-functional projects and balancing multiple deadlines. Core Responsibilities: Lead PR, brand, and marketing integration projects. Manage internal communications to support change and cultural alignment. Create client-facing materials with consultants (e.g., case studies, white papers). Produce strategic content (blogs, reports, graphics) aligned to business goals. Maintain a content calendar aligned to hiring cycles and market trends. Own the Salary Checker tool, ensuring accuracy and relevance in campaigns. Lead production of the annual Salary Guide, from data gathering to publication. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16136 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDCAS ....Read more...
Qualified Social Worker (Adult Services)
To assist people to resolve major difficulties in their lives and to enhance their independence and coping skills. To work within current legislation and policy, procedures and practice to assess, commission and review services, including planned interventions, for a specific client group. To work within the statutory guidance and policy/procedural framework to assist in protecting those who are at risk or vulnerable. To contribute to the development and maintenance of workable systems to ensure quality of service across the city and the identification of people particularly at risk. To work positively with colleagues in the statutory and independent sector to ensure an appropriate multi-agency approach, and to empower clients to speak for themselves. Duties and Responsibilities To review and update knowledge of legal, policy and procedural frameworks and demonstrate professional competence in social work practice as laid down in the Code of Practice for Social Workers. To work with individuals, families, carer groups and communities to help them make informed decisions, enabling them to clarify and express their needs and contribute to service planning. To assist users to enhance their independence and coping skills. To assess needs, risks and options, taking into account legal and other requirements, including child protection and protection of vulnerable adults. To assess, identify, plan, implement and review the circumstances of individuals and their families and the need for procedural and legal intervention to meet their immediate needs. To work actively with carers to identify and meet their support needs. To prepare for and participate in decision-making forums. To manage and prioritize the workload, carry out duties using accountable professional judgement. To monitor and evaluate the effectiveness of work, using professional and managerial supervision and support to improve practice. To contribute to the identification and agreement of outcomes required of the service. To work in multidisciplinary and multi organizational teams and contribute to policy review and development of best practice. To work with colleagues to agree a team approach to individual cases. To participate in duty rotas as appropriate. To record unmet or inappropriately met needs in line with policy and procedure. To participate in supervision, appraisal, and team meetings, identifying issues and possible solutions where discussion and decision required. To work within the budget framework of the service to identify specific packages of care to respond to individual assessments. To record and share client data in line with policy and procedure. To use corporate systems to support core business and care management process. To offer specific advice to social workers and other care professionals in areas of specialist knowledge. To provide casework supervision to team members below grade 8. To work independently of direct support e.g. attendance at court, child protection case conferences without the presence of a team manager. To assist in practice development and special projects within the team. To undertake complex and high-risk cases or arrange complex or high value packages of care. To provide consistent guidance to other team members. To complete joint work with less experienced staff or other colleagues in highly complex cases involving the liberty or safety of service users. To provide supervision to students and support other staff with students on placement to ensure good quality placements and development of the workforce. To organise and plan duty rotas as required. To support the Team Manager in the identification of trends on unmet or inappropriately met needs. To contribute to team meetings, service development days and training as appropriate. To work with the Team Manager to ensure team and staff training needs are reviewed annually and contribute to the development of the Service Training Plan. To assist in identifying precise service needs to contribute to the annual service planning and commissioning process. To deputise for the Team Manager in respect of specific duties. Requirements: Must have Enhanced DBS. Degree in Social Work or equivalent. Experience of working with people with mental health difficulties. Ability to give clear written and verbal accounts of casework issues. Experience of supervision of staff. Ability to write clear, concise records and reports. Skills in assessment and analysis of risk. Ability to communicate effectively and creatively with children/vulnerable adults in a non-judgemental manner. Ability to work as part of a team. Ability to effectively organise work within a framework where time and service delivery targets are set. Advocacy skills. An ability to work with staff and managers at all levels and in a variety of disciplines/agencies. Knowledge of relevant legislation, policies, and procedures. Non-judgemental and caring attitude. Understanding of the value and importance of supervision and ability to accept supervision. Special Circumstances Full valid driving licence and the use of a car. Willingness to work outside normal office hours as necessary. ....Read more...
NHS Band 7 Podiatrist - Vascular and Wound Care
Applications are invited from suitably qualified and Vascular & Wound Care-experienced Podiatrists to join our NHS Trust's Community Podiatry team based at eight clinic settings across Hertfordshire. This is currently a full-time permanent post, but the employer is willing to consider a part-time hours opportunity or the following flexible opportunities; job-share, term-time, school hours or compressed working week. Hours are currently weekdays with the option of a Saturday to suit the employee. Administration hours of approx two half days/one full day can be worked from home, by agreement. Rated Good by CQC and ranked among the top NHS employers, this Trust is one of the largest Community Organisations Reporting to the Band 8 Manager, you will;- be the clinical specialist for the high risk and lower limb vascular pathway ensuring timely assessment diagnosis intervention and escalation based on risk and requirement- be involved in and lead on woundcare collaboration, innovation, planning and case management - provide supportive clinical supervision and line management of other Podiatry team members - provide upskilling and educational opportunities in line with national guidance, clinical excellence and trust policies To note;There is no diabetic caseload in this service; the workload comprises Biomechanics, wound-care and nail-surgery clinics There are no home visits, all work is undertaken in NHS Clinic sites in; Harpenden, St Albans, Watford, Rickmansworth, Hemel, Oxey and Borehamwood and there is some flexibility as to the more convenient locations. There is the opportunity to access supported MSc modules; prescribing, training & development, leadershipPerson requirements- Qualified Podiatrist with full HCPC registration- At least four years post-registration practice experience with at least one year in a specific Vascular/Wound Care role working with a high-risk caseload - Certificate in Local Anaesthesia - Current driving licence and access to vehicle (leasing option available as employee benefit) In addition to full NHS Employee Benefits this role offers:- A comprehensive induction program and a commitment to ongoing training, support and development in your career - Support gaining your driving licence and car lease scheme - Flexible working options - Season ticket loan Jarrodean is a leading UK healthcare recruitment partner to the NHS and Independent Sector with particular expertise in the placement of the full range of Allied Health Professionals, including Podiatrists.As a nurse-led consultancy our detailed understanding of the complexity of Podiatry roles places us in an excellent position to match your skills with the specific requirements of our Clinical Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals. ....Read more...
Global Accounts Manager - Food/Bev Southeast
JOB DESCRIPTION Essential Functions: • Establish senior level relationships within target accounts and large construction management and contracting firms.• Establish agreements and contracts for long-term business where applicable and approved.• Identify perceived gaps in our value offerings that present opportunities for growth.• Manage a forecast process for each account within the Global Accounts Program SFA.• Communicate with national Stonhard Territory and Field Managers/Project Engineers/Market Managers regarding product recommendations, bidding, estimating and quoting of projects within target account project pipeline. • Identify and execute all the required sales tools and resources required to positively impact customer satisfaction.• Manage margin, revenue growth and account targeting in alignment with Stonhard and Global Accounts goals.• Responsible for the safety and quality of Stonhard installations.• Customer meetings, presentations and events with responsible Stonhard team members.• Specification, pricing and contract negotiation for national projects.• Communication of Global Accounts reports to customers and internal team, along with maintenance of customer relationship changes.• Provide consolidated forecasts and changes to Manager and Field based on customer needs and changing requirements.• Account conflict resolution with corporate contacts and field sales as needed.• Presentations to corporate and sales management on account development progress and success.• Present to large groups and deliver Stonhard's message on a global basis.• Meet and exceed target and sales plan based on National Account program initiatives.• Add and develop new accounts within the National Accounts SFA portfolio.• Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth at field level.• Ability to support international teams and coordinate projects remotely. Minimum Requirements: • BS Degree (Engineering, Business)• Three (3) to Five (5) years of successful sales management experience; sector-specific sales experience preferred.• Familiar with Corporate Accounts / Architectural Engineering Community and Project Design Process.• General understanding of changing market conditions to maximize sales growth• Outstanding written, oral and interpersonal skills• Excellent leadership and motivational skills Physical Requirements: • While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.• The employee is frequently required to stand, walk and reach with hands and arms.• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.• Must be able to physically transport samples case and literature to customers (approximately 40 pounds in weight).• Must possess reliable transportation. Travel to Global Account locations as needed based on priority business development (50% travel).• This position requires wearing a hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite. Preferred Requirements: • Lead various projects across National account target base.• Proven sales experience; sector-specific sales experience is preferred• Self-starter - the ability to build something from limited resources• Innovative - the ability to find new methods and solutions to opportunities• Flexibility - the ability to deal with multiple personality types and build a coalition.• Technically Savvy - the ability to harness existing technology to become proficient a delivering a complete vision.Apply for this ad Online! ....Read more...
IT Project Manager
About the job Job DescriptionWe are seeking an experienced IT Project Manager to lead the delivery of complex technology initiatives within our Lloyd’s syndicate operation. This is a critical role within our IT function, responsible for driving strategic and regulatory projects from initiation through to completion. You'll collaborate with internal stakeholders as well as third-party vendors and Lloyd’s market entities.This is an excellent opportunity for a results-driven, hands-on project manager with deep experience in the London Market to contribute to the transformation of our business through technology.ResponsibilitiesKey Responsibilities:Project Initiation & PlanningDefine project scope, goals, deliverables, and success criteria in alignment with business objectives.Develop and maintain comprehensive project plans, including Gantt charts, resource forecasts, milestones, and risk registers.Conduct feasibility analysis, business case development, and secure project funding and governance approvals.Ensure alignment with internal methodologies and Lloyd’s change governance standards.Project Execution & DeliveryLead cross-functional teams to deliver high-quality project outcomes on time and within budget.Allocate resources efficiently and manage day-to-day task execution.Track progress against project plans and proactively identify deviations, risks, and dependencies.Manage change requests through structured change control processes.Drive agile and/or waterfall ceremonies and project governance meetings, including RAID reviews and steering committees.Project ClosureConduct post-implementation reviews to evaluate project performance, capture lessons learned, and document knowledge transfer.Ensure successful handover of project deliverables to business-as-usual (BAU) teams.Complete all project documentation and obtain formal sign-off from stakeholders.Stakeholder & Vendor ManagementDevelop and maintain strong relationships with stakeholders, including senior management, IT, operations, compliance, underwriting teams, and external vendors.Communicate project status, issues, and risks clearly through regular reporting and meetings.Manage stakeholder expectations and facilitate decision-making across multiple levels of the organization.Risk & ComplianceIdentify and assess operational, technical, financial, and regulatory risks associated with project delivery.Implement mitigation strategies and ensure compliance with all relevant standards, including Lloyd’s Minimum Standards, Solvency II, GDPR, and FCA regulations.Financial ManagementDevelop and manage project budgets, forecasts, and financial reporting.Track actuals versus budget and ensure cost control throughout the project lifecycle.Liaise with finance and procurement on contracts, purchase orders, and vendor invoicing.Standards & GovernanceEnsure all project delivery aligns with internal project management methodology (e.g., PM framework).Champion quality assurance, governance, and continuous improvement in project practices.Requirements QUALIFICATIONS Essential Skills & ExperienceProven track record delivering IT projects within the London insurance market or financial services sector.Strong knowledge of project management methodologies (e.g. PRINCE2, PMP, Agile, Waterfall).Excellent interpersonal, communication, and stakeholder management skills.Experience with regulatory-driven initiatives and familiarity with Lloyd’s market standards.Proficient in project tools such as MS Project, JIRA, Confluence, DevOps, or equivalent.High level of commercial awareness and vendor management capability.Ability to manage multiple priorities and work effectively under pressure.DesirableExperience in managing large-scale system implementations or digital transformation projects.Knowledge of core insurance systems (e.g., Guidewire, Sequel, Eclipse, or similar).Familiarity with Solvency II, Lloyd’s Blueprint Two, GDPR, and PRA/FCA regulatory environments.Relevant project management certifications (e.g. PRINCE2, PMP, Agile Scrum Master, MSP)This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. #wspiWe are an equal opportunity employer/minority/female/disability/protected veteran. Equal Opportunity EmployerUnited States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.United Kingdom: Committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Venquis is acting as an Employment Agency in relation to this vacancy. ....Read more...
Communications Manager
The Rochester Bridge Trust is an independent, not-for-profit organisation providing free-to-use crossings across the river at Rochester, now and in perpetuity.Our world-leading team works around the clock to plan, pay for and maintain our bridges, including the iconic Old Rochester Bridge, operating with net-zero impact and at zero cost to the community, so that everyone is free to move forward whether by foot, bike, bus or car.We've been around since 1399 and over the centuries our charitable work has expanded to inspiring, educating and funding the next generation of civil engineering talent across the UK, and to ensuring the environment, skills and structures that make our area unique are preserved and given new life.All our work is self-funded through our portfolio of properties and investments, with every penny we make invested into ensuring there will always be free passage across the river, and in continuing our mission of building bridges to a better future for the communities we serve.Why are we recruiting a Communications Manager?This is a new and exciting role for the Rochester Bridge Trust, with the potential to make a real impact within this locally and internationally important organisation.Despite providing free crossings across the River Medway for hundreds of years, and being a global leader in net zero bridge maintenance, The Trust currently has a low profile among the local Rochester community, local businesses, institutions and organisations and political stakeholders that benefit from the work of the Trust, engineering and academic stakeholders and other important audiences locally, nationally and internationally.The Trust now wants to present a more progressive, relevant and inviting face to the world – building awareness, understanding, trust and confidence and in doing so, enhancing its ability to have positive impact through its charitable, grant giving and educational work; and ensuring it attracts and retains the best and brightest talent.The role:The Communications Manager will act as an "in-house journalist", liaising with managers and staff across the organisation to generate and execute on ideas and content in support of the Trust's objectives. They will take over the management of the social media accounts, liaison with the web manager and work with local journalists and agencies. They will also work closely with the Events & Trustee Services team to bring to life and amplify a busy events programme.This role is ideal for someone with a journalistic instinct and a passion for turning technical or potentially dry subjects into compelling, engaging stories that resonate across diverse audiences.Key responsibilities include: Develop and execute a social media drumbeat and strategies to engage the local community and broader audiences.Create compelling content across various platforms, ensuring consistency in tone, style, and messaging.Monitor and respond to social media activity, fostering a positive online community and conversation.Collaborate with internal teams to identify stories, case studies, and opportunities for content creation. Likewise staying plugged in to what's happening externally in the world and how this might create opportunities for the Trust to tell its story.Craft press releases, articles, and blog posts that attract media attention and public engagement.Build and maintain relationships with journalists, bloggers, influencers, and other key stakeholders.Analyse performance metrics and adapt strategies to improve engagement and reach. About you (Essentials): Extensive experience in social media management, public relations or journalism.Familiarity with media relations and experience of pitching stories to journalists.Exceptional writing, editing, and verbal communication skills.A passion to work for an organisation with purpose and which creates social value.Strong knowledge of social media platforms, analytics tools and emerging trends.A creative thinker with a strategic mindset and attention to detail.Must be proactive and self-motivated, with the ability to work independently.Must be able to work collaboratively, persuasively and respectfully with trustees, senior managers and all staff across the organisation.High level of proficiency in IT systems (including MS Office), with willingness and ability to learn additional software packages.Able to work well under pressure, often to defined timescales. Nice to have but not essential: Experience of organising and delivery of events.Knowledge of or interest in the infrastructure, engineering and not for profit sectors.Existing media and stakeholder contacts within Kent.Track record of creating engaging content on technical or niche subjects Why join us? Be part of a mission-driven organisation making a tangible difference in the community.Help shape the public perception of a historically significant organisation seeking to adopt a more modern, progressive identity.Enjoy a supportive and collaborative work environment.Opportunity to take ownership of the organisation’s communications and build a strong public profile.Competitive salary and benefits package. How to apply:Please upload a covering letter with your CV explaining why you think you would be the perfect fit for this role.The Rochester Bridge Trust is an equal opportunities employer and welcomes applications from all backgrounds. We look forward to hearing from you! ....Read more...
Marketing Officer
Are you an experienced marketing professional with good content creation experience, graphic design, and video editing skills? Are you looking to join a busy, thriving business and take an opportunity to help deliver an operation marketing strategy covering a number of disciplines? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Marketing Officer for a socially aligned procurement framework in the West Midlands. Informed Recruitment are a specialist provider of resource to the Property & Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. This role is offered on a 50/50 home-office hybrid basis.The objective of the role will be to provide the Marketing Manager with direct assistance in delivering the strategic marketing strategy and assist with operational duties. Your day-to-day duties will cover marketing the company brand and services to key markets; building relationships with the marketing teams of customers for joint releases; produce content for the annual calendar of activities; plan and prepare individual projects; help, plan, and organise exhibitions and events; management website content and presentation; web traffic monitoring and reports; manage a forward plan of articles, testimonials, case studies and videos; manage and maintain a newsletter and distribution list; competitor analysis and market research; and process documentation.Essential Skills A successful background in a marketing capacity, both online and offline, with a strong understanding of sales and marketing principles. Strong in Digital Content Creation tools (Such as Adobe Creative), graphic design, and video editing. Self-starter with a positive approach, attention to detail, good time management against deadlines, and the ability to coordinate and improve service provision. A track record working in busy environments, prioritising tasks, handling multiple varied tasks at any given time. Highly Desirable / Will Strengthen Application Web content management systems. Web traffic monitoring systems, such as Google Analytics. Experience of the current Social Property market and the challenges that it faces. Experience of procurement and/or knowledge of procurement frameworks. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with 50% of the time spent in an office in central Birmingham, and 50% working. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Technical Support Engineer
Technical Support Engineer Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience:• Industrial engineering: 2 years (required) Language:• 2nd language (Desirable) Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV. ....Read more...
Technical Support Engineer
Technical Support Engineer Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience:• Industrial engineering: 2 years (required) Language:• 2nd language (Desirable) Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV. ....Read more...
Administrative Assistant
Main purpose of the job: To provide comprehensive administrative support to a range of services across the organisation to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager. Main Duties and Responsibilities: Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency. To work within consistent business support and administration processes and To develop an understanding of the specific business support and administration needs of the service To develop an in-depth knowledge of legislative and statutory requirements of the service area To adopt systems and processes to meet operational needs of the team To adopt a flexible approach to working, and, respond quickly and effectively to peaks and troughs in service To develop an understanding of all business support hubs Specific job activities include:- Meetings Support – including room bookings, collation and distribution of papers, keeping record of attendance and taking minutes at key statutory, strategic and partnership meetings including conferences, Panels and professional meetings. Email Support – including monitoring team/group and duty inboxes, following up any actions as appropriate and responding within agreed timescales. To accurately record confidential information on the relevant IT systems including and run reports for the appropriate service area supported. To support the service area in relation to finance systems, invoicing and procurement, adhering to audit requirements and using specific systems etc. Provision of general administrative support to the service area including keeping track of up-coming events, on-line research and data returns, support for reporting and provision of performance statistics, preparation of legal bundles and contracts etc. Responsibility for collection and distribution of post received in either hard copy or electronic format and scanning as appropriate to ensure a paperless environment is in place Provision of general administrative tasks such as data entry, photocopying, faxing and managing both hard copy and electronic filing systems. Liaison with IT contractor and the Web Team, updating web content for their specific service areas. To support managers/professional staff in ensuring that their electronic diaries are kept up to date with visits, and are accessible to everyone in the team, enabling administrators to maintain up-to-date electronic team calendar. Cover reception areas and other customer focused duties as required to meet service needs and ensure appropriate levels of support is adhered to. Office Supplies - including reviewing stocks and supplies and placing relevant orders and liaising with Facilities on any specialist service requirements for which they hold the The postholder is expected to work on their own initiative, with appropriate advice and guidance from their Team Day-to-day workload will be assigned and managed by the Team Leader. The postholder will be required to adopt an effective and efficient approach to the delivery of the service to enhance outcomes of the service area, as well as consistent working practices and processes which maximise the use of new technology and efficiencies. The postholder will be required to undertake any other duties comensurate with the role and grading as directed and requested by the Team Leader. Essential Good numeracy and literacy skills NVQ Level 2 in Business Administration Experience in providing comprehensive administrative support, across a range of services and/or individuals Experience of managing electronic or hard copy filing systems Demonstrable organisational skills and the ability to organise and prioritise work to competing demands Experience and competence using IT and common business support packages including Word, Outlook, Excel, LiquidLogic, Capita, Child View and Business Objects (BOXI) as well as recognition of the importance of the effective use of ICT to deliver streamlined, efficient administrative tasks Ability to effectively produce a range of documents including letters and minutes of meetings Ability to accurately and efficiently input and maintain information on client contact and case work Ability to communicate in a manner which is easily understood and tailored to meet the needs of the Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy. Demonstrable experience of identifying/recognising potential problems, and taking appropriate action to meet the needs of the service Ability to think about alternative ways of doing things and being open to new work practices and responsive to change. Knowledge and understanding of supporting legislation and current best practice in relation to services. If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Digital PR Specialist
Drive impact with Digital PRWe are a new kind of cross-border agency with remote work at our core. We believe that great talent shouldn't be confined to a fixed desk, a rigid 9-to-5 schedule, or a long, exhausting commute. In our view, people thrive when they’re trusted to deliver exceptional work without micromanagement or the constraints of a traditional office job. This flexibility allows them to spend more time doing what they love—whether that’s walking their dog, enjoying time with family and friends, backpacking across Southeast Asia, or pursuing personal passions.The role:This is not a typical Digital PR role. As a Digital PR Specialist, you’ll play a key role in developing and executing PR and news generation strategies across diverse clients, industries, and markets. You’ll take ownership of campaigns, ensuring client KPIs are met while also contributing to new business, competitor research, marketing initiatives, and international expansion. This is a chance to be part of a dynamic, remote-first team, helping to build a global digital strategy from the ground up while growing alongside the company in a fast-paced environment. Required Skills & Experience2+ years’ experience, in-house or in an agency environmentGood understanding of the UK media landscape, news agenda and principles of news generationHave a strong understanding of the global media landscapeA strong level of verbal and written communication and copywriting (press release) skillsMust have some experience within Digital PR and Outreach either client or agency side, with existing relationships with PR/media contacts and influencersThe ability to build long lasting and strong relationshipsHave existing experience of strategy, promotion and seeding of client work across socialAbility to work under pressure to meet deadlinesA progressive understanding of SEO, particularly related to off-page SEO factorsA good understanding of how Digital PR is measured and the ability to explain results to clientsA creative thinker who works well in groupsMethodical, organised (working across multiple projects), with high attention to detailA go getter – someone who can own their projects, confidently bring new ideas to the team, feels comfortable to pitch to clients and provide counselDemonstrates initiative throughout their work – responding to clients in a timely manner, taking on their own research where appropriate etcProven track record of Digital PR campaign experience a bonus – examples of highly authoritative backlinks generated to client campaigns in top-tier media.Ability to assess the value of an earned media opportunity from an SEO point of view.Familiar with SEO tools such as: Majestic SEO, SEMrush, Ahrefs.Familiar with a variety of Digital PR/Outreach tools such as: Buzzstream, ResponseSource, HARO, Roxhill, MuchRack, Meltwater, CoverageBook, etc.A keen interest in technology, especially artificial intelligence (AI)ResponsibilitiesDeliver regular high-quality backlinks by researching, devising and executing digital PR and outreach campaigns.Research and contact websites that can provide back-link opportunities to clients.Write press releases, by-lines, case studies and other press material.Send out press releases and contact journalists with stories and content.Follow up with journalists over phone, email and social channels.Build relationships with journalists and the media in a range of industries using a variety of tools.Build relationships with influencers across various industriesWork closely with the wider team to make sure we create impactful PR strategies.You’ll create and research stories, strong media lists and monitor news and search for coverage opportunities.You will get to know your clients, developing detailed knowledge of their businesses and sectors.You will get to know your clients’ competitors, developing an overall knowledge of their PR activity and tactics.You will be proactive and work towards proactively seeking media opportunities for clients outside of any planned work.Use social media to help you grow your media relations, skill set and understanding of the industry.You’ll attend and contribute to regular brainstorms and come up with brilliant, creative and innovative ideas for your clients.Gain exposure to the technical aspects of SEO to help develop your understanding of search engines.Keep the senior team and your manager up to date on results and struggles.Completing performance reports (PR, marketing, and social media)Software skills:Cision/Roxhill/MuckRack/ResponseSource/HARO (important)Media and Social media monitoring tools (important)Excel, PowerPoint, Google Sheets/Docs/Slides (essential)Answer The Public, ahrefs, Semrush (useful)ChatGPT + Perplexity (useful)Benefits:A salary of £25K-30K depending on experience.25 days of holiday in year one (plus bank holidays)3-4 company off-sites per year (including one abroad)Fully remote role (based in the UK)MacBook, mouse, keyboard, additional screen.Option to work from a shared office/co-working space twice a week. ....Read more...