One of our consultancy partners is looking to hire a Senior Salesforce Consultant to join their growing team in Berlin. This role offers the opportunity to work on exciting Salesforce projects across industries, helping clients optimize processes and deliver scalable CRM solutions.
Responsibilities:
Work with stakeholders to understand business objectives and translate them into Salesforce Sales & Service Cloud solutions.
Design tailored CRM solutions in line with best practices.
Create user stories, process flows, and functional documentation.
Support system testing, training, and change management to ensure adoption.
Act as a trusted advisor, guiding clients on how to maximize Salesforce.
Requirements:
4+ years of Salesforce consulting experience, focusing on Sales and Service Cloud.
Strong knowledge of CRM strategy, requirements gathering, and process optimization.
Experience in agile project environments (consultancy background a plus).
Excellent communication and stakeholder management skills.
Fluent in English (mandatory); advanced German skills are a plus.
Based in Berlin or open to relocation (occasional DACH travel required).
What’s on offer:
Competitive salary with performance-based incentives.
Flexible - hybrid working model.
Ongoing training and Salesforce certification support.
Supportive consultancy culture with clear career progression.
Exposure to diverse, high-impact projects across industries.
Interested? Click "Apply" to send your CV or contact us directly at
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
Collaborate with stakeholders to understand and define reporting requirements, including operational metrics and key performance indicators.
Design and build interactive Power BI dashboards that communicate insights clearly and effectively, following best-practice methodologies.
Write and maintain SQL queries to extract and manipulate data from core business systems.
Use Python to access and retrieve data via APIs, supporting automated and scalable data workflows.
Support data quality initiatives by identifying inconsistencies, managing quality alerts, and helping teams correct inaccurate data.
Assist in the delivery of real-time performance analysis and contribute to the continuous improvement of data processes and reporting standards.
Gain a thorough understanding of the world of housing data and some of the technologies used to effectively utilise data.
Support the organisation with data quality requirements.
Take a methodical approach to your work and look how you can improve ways of working using data and power automation for your colleagues.
Write change and work to change processes and systems design, so that all documentation is kept up to date.
Able to use what has been learnt through the course and bring this to improve our ways of working.
Understanding that our customers and their data are the most important asset that Two Rivers Housing holds.
Security and discretion are pivotal to the role.
General requirements
Uphold the Group’s values, Code of Conduct and be aware of and comply with the requirements of all the Group’s Policy Documents and Statements and all relevant regulatory frameworks established by our Regulators.
Build strong internal and external relationships and ensure great outcomes for our customers
Promote equality, diversity and inclusion in the workplace.
Ensure that you are polite, respectful and professional in all dealings with colleagues, tenants, customers and the wider community.
Be aware of and apply the principles of Value for Money and Risk Management at a level commensurate with the responsibilities of the post.
Be responsible for health and safety and welfare of yourself and all colleagues, by following health and safety procedures at all times.
Ensure the confidentiality of information and adherence to data protection requirements in respect of your work at all times.
To ensure accurate data is entered onto ICT / housing management systems at all times and, where appropriate, complies with the requirements of the Data Quality standards and the Group’s IT policies.
Training:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Data Analyst Apprenticeship Standard.
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0118-v1-1Training Outcome:During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified Data Analyst.Employer Description:We believe that everyone should have a warm, safe, affordable home.
Since our creation in 2003, we have been committed to increasing the availability of affordable housing in the Forest of Dean, Gloucestershire, and the surrounding counties. In fact, in 2018 we pledged to build a further 1,000 affordable homes in the area by 2028.
But we want to go further.
We not only want to provide affordable homes, we want to create great homes that support communities.
Creating great homes is not just about building new ones and we are committed to investing in our existing properties to make them more energy efficient, more affordable to run and reduce our impact on the environment.
This is a long-term commitment, which we hope will help us achieve our ambition to become a net-zero organisation by 2050.
Together we can make a real difference to the lives of thousands of families across our communities to ensure that everyone has access to a warm, safe, affordable home when they need it.Working Hours :9am - 5pm Monday to Friday. 5 days in the office.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Understanding of Microsoft,SQL,Working with large data sets,Solution-focused,Personable,Approachable,Confident,Time management....Read more...
IT Project Manager – Mergers & Acquisitions
£70,000 - £80,000 PA
We’re representing a high-growth organisation actively acquiring multiple businesses annually and building a dedicated M&A IT team to support that expansion. This is a critical, long-term hire and they are seeking an experienced Project Manager to play a central role in leading the successful delivery of complex IT integration projects.
You’ll join a strategically independent team focused solely on M&A integration, reporting into the IT Service Delivery Manager. With up to 10 acquisitions planned each year for the next four years, this is a rare opportunity to work in a fast-paced, high-impact environment where your leadership and delivery skills will directly shape enterprise-wide change and you’ll gain a significant amount of very valuable experience.
Key Responsibilities
• Lead the full project lifecycle for M&A-related IT initiatives
• Build and manage detailed project plans, budgets and timelines
• Drive project governance; steering committees, risk reviews, stakeholder updates
• Coordinate cross-functional teams (IT, Legal, HR, Finance, Ops) and third-party vendors
• Support due diligence by gathering and assessing target IT data
• Oversee cutover planning, hypercare and post-merger benefit tracking
• Proactively manage project risks, issues and dependencies
• Ensure regulatory compliance, internal controls and audit readiness
• Monitor and report on KPIs, SLAs and deliverables
• Deliver regular updates and dashboards to senior stakeholders
Required Experience & Skills
• Strong IT project management experience, with experience in M&A environments
• Expertise in project management methodologies (Agile, PRINCE2, PMP)
• Strong communication and stakeholder management abilities
• Experience working across enterprise IT environments and with third-party suppliers
• Familiarity with ITSM tools and infrastructure/cloud landscapes
• PRINCE2 Practitioner or PMP certified or similar
• Experience in regulated or high-compliance sectors will be highly beneficial
London based (4 days per week onsite initially, dropping to 3 once passed probation)....Read more...
We are working with a leading engineering organisation that designs and delivers advanced systems to highly regulated industries. They are seeking an experienced Supplier Quality Engineer to join their Quality function. This role will be instrumental in driving supplier performance across quality, cost, and delivery, ensuring a resilient supply chain and continuous improvement throughout the business.The RoleReporting to the Quality Assurance Manager, you will:• Lead the Supplier Quality function, including line management of a Supplier Quality Engineer.• Conduct supplier quality management system audits to approve and maintain a competent supplier base, supporting suppliers with closing out findings.• Collaborate with Procurement and Engineering to establish robust supply chain structures aligned to full product lifecycles.• Support product development and NPI activities, including capability assessments, compliance reviews, and supplier risk assessments.• Drive value engineering, process improvements, and Design for Manufacture and Assembly (DFMA) with suppliers.• Resolve supplier quality issues, ensuring effective containment, corrective, and preventative actions.• Introduce performance review processes including escalation, recovery planning, and management reporting.• Coordinate APQP activities and manage projects with minimal supervision.About YouWe’re looking for a motivated and technically strong individual with:• Previous experience in a similar role, ideally within a highly regulated industry (Defence, Aerospace, Automotive, etc.).• Degree-level qualification in Mechanical Engineering (or equivalent) with at least 5 years’ relevant experience.• Proven background in Supplier Quality Assurance and managing supply chains for OEMs.• Experience with ERP systems, routings, BOMs, concessions, and change requests.• Strong engineering knowledge, with the ability to interpret technical drawings and standards.• Track record of driving root cause analysis and corrective action with suppliers.• Excellent communication skills, with the ability to build effective supplier relationships and represent the business professionally.• Eligibility to work in the UK and the ability to obtain Security Clearance.What’s on OfferThis is a fantastic opportunity to join a forward-thinking engineering business that values innovation, sustainability, and continuous improvement. You’ll benefit from:• Competitive salary and benefits package.• Opportunities for professional development and training.....Read more...
An exciting opportunity has arisen for a PMO Analyst to join a prestigious foreign bank based in the heart of Central London. This is an office-based role offering excellent benefits, salary up to £35,000 and the chance to contribute to high-impact projects within a dynamic financial services environment.
As a PMO Analyst, you will play a vital role in supporting project governance, reporting, financial tracking, and resource planning within the Project Management Office. You will work closely with project managers and stakeholders to ensure project delivery aligns with regulatory expectations and internal standards.
You will be responsible for:
* Support the implementation of project governance frameworks and maintain compliance with internal project delivery standards.
* Prepare high-quality reports, dashboards, and presentations for senior stakeholders.
* Track project budgets, forecasts, and resource allocations, highlighting risks and variances.
* Maintain accurate and up-to-date documentation including schedules, risk logs, and change registers.
* Monitor project performance metrics and analyse trends to support continuous improvement.
* Coordinate stakeholder communications and facilitate project reviews and lessons-learned sessions.
* Administer project management tools (e.g., MS Project, JIRA, Trello, Power BI) and provide user support.
* Assist in the development of PMO standards, templates, and tools to enhance delivery capability.
What we are looking for:
* Previous experience as a PMO Analyst, Project Support Analyst, Governance Analyst, Project Coordinator, Project Analyst, Project Monitoring Analyst, Project Control Analyst or in a similar project support role.
* Possess experience in working in bank or financial firm.
* Strong understanding of project management methodologies such as Agile, Waterfall, or Hybrid.
* Bachelor's degree in Business, Project Management, or related field.
* Skilled in project management and reporting tools such as MS Project, JIRA, or Power BI.
* Strong attention to detail and excellent organisational and time management skills.
* A project management certification (e.g. PRINCE2, PMP, AgilePM) is desirable but not essential.
What's on offer:
* Competitive salary
* Discretionary annual bonus
* Excellent pension and private medical insurance
* Life assurance
* Gym membership contribution
* Season ticket loan
* Career development within a highly respected financial institution
Apply now for this exceptional PMO Analyst opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results. Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management. Assess daily operational situations to identify potential crisis management, safety, and escalation protocols. Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues. Travel to job sites as needed to provide support to regional resources, including rooftop projects. Travel to customer or sales meetings as needed to support business or regional activities. Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume. Develop regional resources for daily operations, growth, and employee development. Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed. Ensure that documentation on employee issues is submitted promptly to the HR department. Act as an agent of change and improvement, and adapt quickly to changing business priorities. Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems. Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals. Develop workforce planning, recruiting, and retention strategies to optimize the region's performance. Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team. Facilitate a culture of teamwork and excellence throughout the region and the organization. Communicate and implement company policies and procedures within the region and support throughout the organization as required. Work directly with the Managed Asset team to facilitate and provide support for designated national accounts. Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support. Additional duties as assigned by senior leadership.
EXPERIENCE:
5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a large staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES:
Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes. Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.). Excellent written and verbal communication skills, including the ability to make professional presentations to others. Must have excellent organizational skills to multitask in a fast-paced environment. Must be able to create strategic plans and measure and analyze results. Strong problem resolution skills with the ability to effectively communicate with all personality types. Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.). Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel. Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $115,000 and $145,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Effective deployment of Fleet asset resources in order to deliver the correct train plan at all times
Ensuring all Fleet asset resources are maintained and examined in accordance with the specified frequencies as required in the respective maintenance plans
Allocate units to diagrams using the GENIUS system.
Create and distribute maintenance plans showing effective management to balance depot workloads.
Liaise with Depot Management and Service Delivery Team regarding the required alteration to a plan or the movement of units
Support the Service Delivery Team as required in formulating stock change plans for review with NR under VSTP conditions.
Monitor all services operated by SWR fleets and ensure that any deviation to the plan is highlighted and support the restoration of normal working
Ensure that routine maintenance requirements on SWR fleets are plan led with rolling stock being moved back to depots to fill pre-agreed slots which allows a beat rate to be achieved. This gives more flexibility to the operational railway with less focus on planning to zero miles
Review Altered Carriage Working Notices (ACWN), special workings and engineering notices to ensure that we are able to deploy the fleet appropriately based on the current train plan.
Ensure depots and outstations are kept informed with regard to arrivals and departures, including any special requirements to support the delivery of the maintenance plan or the train service
Training Outcome:Multiple opportunities for career progression within the company on completion of this apprenticeship.Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday - with some flexibility. Shifts TBC.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
Effective deployment of Fleet asset resources in order to deliver the correct train plan at all times
Ensuring all Fleet asset resources are maintained and examined in accordance with the specified frequencies as required in the respective maintenance plans
Create and distribute maintenance plans showing effective management to balance depot workloads
Liaise with Depot Management and Service Delivery Team regarding the required alteration to a plan or the movement of units
Support the Service Delivery Team as required in formulating stock change plans for review with NR under VSTP conditions
Monitor all services operated by SWR fleets and ensure that any deviation to the plan is highlighted and support the restoration of normal working
Ensure that routine maintenance requirements on SWR fleets are plan led with rolling stock being moved back to depots to fill pre-agreed slots which allows a beat rate to be achieved. This gives more flexibility to the operational railway with less focus on planning to zero miles
Review Altered Carriage Working Notices (ACWN), special workings and engineering notices to ensure that we are able to deploy the fleet appropriately based on the current train plan
Ensure depots and outstations are kept informed with regard to arrivals and departures, including any special requirements to support the delivery of the maintenance plan or the train service
Training:
Data Technician Level 3 Apprenticeship Standard
Training Outcome:
Multiple opportunities for progression within the company on completion of this apprenticeship
Employer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday with some flexibility. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Flexibility....Read more...
On joining, you will be assigned to start in one of the following roles. As your career progresses, there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business.
Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilisation, on and offboarding, risks and issues, change management, and project planning
Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to deliver the agreed availability, performance, and obligations of the Services
Business Operation Analyst (BOA) - Supporting the day-to-day operational activities of our business, including finances, communications plan, calendar and mailbox management and resource planning. You will have opportunity to work with leadership teams across the business.
Training:Chartered manager (degree) level 6 (Degree with honours) apprenticeship.
You will be required to attend Sheffield Hallam University on a series of study blocks.
The degree award is BA (Hons) Professional Practice in Management.Training Outcome:In addition to your degree apprenticeship, you will receive role-based training and coaching to ensure technical growth that kickstarts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.
If you are seeking an exciting and fulfilling challenge in a public sector environment that delivers real impact to society, allows you to be part of a high performing and motivated team and offers a large scope for progression, then this is the opportunity for you. Are you ready to #GetTheFutureYouWant? Employer Description:Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Get the Future You WantWorking Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
The duties may change over time as requirements and circumstances change. The post-holder may reasonably be expected to undertake other duties commensurate with the level of responsibility from time to time.
Duties will include:
To provide day to day support, contributing to ensuring effective and efficient operation of the IT systems, for administration, and teaching and learning, throughout the Academy
To operate the IT helpdesk system, ensuring that records are kept of issues identified, and that suitable solutions are recommended, seeking guidance from line manager where needed
To carry out routine IT tasks and activities as delegated by the Line Manager
To provide support for IT hardware, software, network and operating system problems and queries for both staff and pupils.
To assist in installing and maintaining the Academy’s hardware to include all network/servers/workstations/data projectors/ printers and teaching aides
To assist teachers and pupils within the classrooms as requested by via the line manager
To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training
To support the use of online learning systems and platforms, as well as online media and marketing activities
To assist with the support and maintenance of ICT technical requirements which may include hardware installation, infrastructure change and/or software installation and updates.
To carry out routine maintenance tasks in accordance with Academy protocols
To ensure backup procedures are followed
To assist in monitoring and identifying threats to information security, including the student misuse of computers, and to report these to the relevant parties
To undertake any relevant training as required
To participate in the Academy’s performance management process
To undertake any other duties as may be deemed necessary to carry out the role successfully or are commensurate with the role
All staff are expected to:
Promote and support the distinctive Christian character of the Academy as demonstrated through its ethos and worship, service to the community, promotion of spiritual and moral values and its commitment to community cohesion
Understand the concept of in loco parentis and be concerned for the development and well-being of each student as a whole person through pastoral and spiritual leadership
Take responsibility for their own professional development and support that of colleagues where appropriate
Engage in the Academy appraisal process and support colleagues in achieving their own targets where appropriate
Follow Trust policy and procedures in relation to keeping children safe in education
Observe health and safety requirements and play their part in ensuring a safe working environment
Contribute to the whole professional life of the school which has successful teaching and learning as its core purpose supported by all staff contributing to the Trust’s commitment to each student gaining meaningful enriching experiences
Training:
IT solutions technician Level 3 Apprenticeship Standard
Training Outcome:
Possible full-time progression after the apprenticeship for the right apprentice
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Thursday, 8:00am - 4.00pm with a 30 minute break
Friday, 8.00am - 3.30pm with a 30 minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Creative,Initiative,Patience....Read more...
JOB DESCRIPTION
Essential Functions:
Presents and promotes Stonhard's products and services to industrial and commercial accounts supporting Stonhard Territory Managers/Project Engineers within the region. Manage Stonhard projects utilizing TPM guidelines. Duties and Responsibilities included (but not limited to) Material Management Schedule adherence Quality Control Installer Management Safety Forecasting/Invoice (PMF) Change Orders Post Job Reports Customer Management Daily Reports/Site Visits (with photos) Communicates closely with Stonhard Territory Managers and Sales/Construction Division team regarding project specific events, including but not limited to scheduling, labor costs and product consumption. Works closely with the installation crew in the training and proper application of Stonhard products in the Field (requires occasional weekend work). Monitors product performance under various conditions and communicates with Research and Development/Technical Service on product performance and industry trends.
Minimum Requirements
2-5 years' related experience, preferably with industrial and commercial projects Spends a minimum of 4 days per week in the field on Stonhard projects. Must possess reliable transportation (driving time in a typical day - 20%) Regional travel in the field is >50% of the time. Must possess a valid driver's license.
Physical Requirements:
Position will require the employee to wear a half-faced purifying respirator and particulate filtering face piece While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to physically transport installation tools and materials on a project site (approximately 40 lbs.) This position requires wearing of hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.
Preferred Requirements:
BS Degree in Engineering (Industrial, Mechanical or Civil) or Construction Management preferred; in lieu of a degree, a combination of experience and education will be considered. Apply for this ad Online!....Read more...
JOB DESCRIPTION
Essential Functions:
Presents and promotes Stonhard's products and services to industrial and commercial accounts supporting Stonhard Territory Managers/Project Engineers within the region. Manage Stonhard projects utilizing TPM guidelines. Duties and Responsibilities included (but not limited to) Material Management Schedule adherence Quality Control Installer Management Safety Forecasting/Invoice (PMF) Change Orders Post Job Reports Customer Management Daily Reports/Site Visits (with photos) Communicates closely with Stonhard Territory Managers and Sales/Construction Division team regarding project specific events, including but not limited to scheduling, labor costs and product consumption. Works closely with the installation crew in the training and proper application of Stonhard products in the Field (requires occasional weekend work). Monitors product performance under various conditions and communicates with Research and Development/Technical Service on product performance and industry trends.
Minimum Requirements
2-5 years' related experience, preferably with industrial and commercial projects Spends a minimum of 4 days per week in the field on Stonhard projects. Must possess reliable transportation (driving time in a typical day - 20%) Regional travel in the field is >50% of the time. Must possess a valid driver's license.
Physical Requirements:
Position will require the employee to wear a half-faced purifying respirator and particulate filtering face piece While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to physically transport installation tools and materials on a project site (approximately 40 lbs.) This position requires wearing of hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.
Preferred Requirements:
BS Degree in Engineering (Industrial, Mechanical or Civil) or Construction Management preferred; in lieu of a degree, a combination of experience and education will be considered. Apply for this ad Online!....Read more...
JOB DESCRIPTION
Essential Functions:
Presents and promotes Stonhard's products and services to industrial and commercial accounts supporting Stonhard Territory Managers/Project Engineers within the region. Manage Stonhard projects utilizing TPM guidelines. Duties and Responsibilities included (but not limited to) Material Management Schedule adherence Quality Control Installer Management Safety Forecasting/Invoice (PMF) Change Orders Post Job Reports Customer Management Daily Reports/Site Visits (with photos) Communicates closely with Stonhard Territory Managers and Sales/Construction Division team regarding project specific events, including but not limited to scheduling, labor costs and product consumption. Works closely with the installation crew in the training and proper application of Stonhard products in the Field (requires occasional weekend work). Monitors product performance under various conditions and communicates with Research and Development/Technical Service on product performance and industry trends.
Minimum Requirements
2-5 years' related experience, preferably with industrial and commercial projects Spends a minimum of 4 days per week in the field on Stonhard projects. Must possess reliable transportation (driving time in a typical day - 20%) Regional travel in the field is >50% of the time. Must possess a valid driver's license.
Physical Requirements:
Position will require the employee to wear a half-faced purifying respirator and particulate filtering face piece While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to physically transport installation tools and materials on a project site (approximately 40 lbs.) This position requires wearing of hard hat, safety glasses, gloves, steel-toed boots, high-visibility vest, and depending on the task, may also require ear protection, respirators, safety harnesses, and specialized protective clothing, while on the worksite.
Preferred Requirements:
BS Degree in Engineering (Industrial, Mechanical or Civil) or Construction Management preferred; in lieu of a degree, a combination of experience and education will be considered. Apply for this ad Online!....Read more...
Working alongside the Office Manager to implement and stream-line working practices in the business in conjunction with the senior management team, to achieve working efficiencies and facilitate the professional team in delivering their instructions
Continual management of our ISO accreditations
Managing incoming and outgoing post and deliveries, general filing and data management tasks
Managing incoming telephone communications, directing calls to the relevant person, or taking detailed messages, as required
Opening and archiving of digital job files – utilising WorkFlowMax and SharePoint systems
Drafting and sending of correspondence (email and letter format)
Audio typing / general administrative typing duties
Banking reconciliation using Xero programme
Setting up and organisation of meetings
Team diary management
Preparation of documentation utilising Microsoft Office programmes including, but not limited to, Word, Excel and PowerPoint
Dealing appropriately with all Client queries received including
General and specific enquiries related to new or ongoing projects
Accurately and efficiently inputting Client data and circumstances onto appropriate internal on-line and off-line databases ensuring all records are up to date and correct
Adhering to service delivery procedures
Conducting project related customer satisfaction surveys and follow up as required
To be responsible for the monitoring of stationery and PPE and restock of stock in a timely manner
Distributing, receiving, and recording client feedback questionnaires
Drafting and sending of invoices
Ensuring service knowledge and skill levels are maintained to the highest standard by attending any relevant meetings and training
Constructively contributing through team meetings, informal dialogue, and gained experience to the effective delivery and continued improvement of the service
Other duties as may be required in a small office environment
Training:Level 3 Dental Nurse (GDC 2023) Apprenticeship Standard including:
Level 3 Extended Diploma in Dental Nursing
Skills, knowledge and behaviours
End Point Assessment
Training Outcome:
This role has the opportunity to expand into a Senior Office Administrator role as our business grows and our team expands
Employer Description:At Actua we are committed to a conceptual framework that we have called Learning Continuum, a transformation model to drive change in organizations by promoting the constant search for learning and the evolution of training strategies.Working Hours :Monday - Friday, 9.00am - 5.00pm with 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Administrative skills,Initiative....Read more...
Lead Construction Manager position for a prestigious commercial development in Oxford's city centre. As the primary on-site authority, you'll oversee all aspects of this time-critical project from mobilisation through to completion. Location: Oxford City Centre (March - October 2024) Project Planning and Coordination:Monitoring programmes, including timelines, milestones, and resource allocationCoordinate with architects, engineers, and the client team to ensure project requirements are metEnsure project delivery within the critical March-October timelineDirect day to day site operations and contractor coordinationCommercial Management:Working closely with the project quantity surveyorBeing aware of commercial constraints throughout the project lifecycle, but not letting it compromise quality and safetyOversee cost control and value engineering initiativesManage project variations and change ordersTeam Leadership and Management:Lead and motivate the team including supply chainChair meetings as necessary, ensuring concise minutes are recordedProvide clear direction and guidance to team members to ensure project objectives are metFoster a collaborative and positive work environment conducive to productivity and safetyChampion the company ethos on best use of tech products availableAct as the primary point of contact for all site-related matters Quality Control and Compliance:Familiarity with design management principles and tools for coordinating the design process, collaborating with architects and engineers, and ensuring design intent is achievedImplement and enforce quality control measures to ensure work meets regulatory standards and client expectationsConduct regular inspections and audits to identify and address any quality issues promptlyWorking with our HSE Manager to ensure compliance with health and safety regulations and company policies at all timesEnsure a relentless focus on Zero HarmMaintain compliance with city centre construction regulationsRisk Management:Identify potential risks and develop mitigation strategies to minimize project disruptionsProactively address any issues that may arise during the construction processMaintain comprehensive documentation of project activities and decisionsManage site logistics within busy city centre environmentReportingAid with upstream reports. Leading on certain projects, aiding on others. To be agreed with line managerEnsure that the internal team are aware of site progress, issues/requirementsProvide regular updates on project milestones and key deliverables....Read more...
Managing phone calls/visitors coming into the building in a polite and professional manner
Dealing with the daily post
Completing valuations of client portfolios
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks as required
Day-to-day processing of application forms and administration forms for Wealth Management
Following up all faxes and forms sent, to confirm safe receipt and anticipated turnaround time
Ensuring the cheque register is kept up to date and is accurate.Maintaining records of all clients and administrative contacts; retaining on file and inputting on back-office system
Other general office duties
This is by no means an exhaustive list and may be subject to change to suit the needs of the business
Personal Specification
Have (or be predicted to achieve) at least 5 GSCE’s, grades 4 to 9 including English and math’s
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business
Administrator qualification and 20% off-the-job training
After the apprenticeship, there is also the potential to move on to industry qualifications. They champion internal promotion and actively encourage their team to achieve their career aspirations
Training:
Level 3 Business administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:My client is a Chartered Financial Planning Firm with a Discretionary Asset Management and Tax planning arm. They are offering an exciting and varied role working within the Wealth Management department to support and assist the team across a broad range of administration duties.Working Hours :Monday to Friday 9:00 – 17:30 with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Receive customer requests by telephone or email and live chat, provides information requested or ascertains who best to provide the information
Process change of tenancies that occur accurately and in a timely manner
Liaise with clients both verbally and in writing
Ensure customer and broker enquiries are resolved in a timely and effective manner
Shared management of the busy shared customer enquiry inbox
Process all contracts ensuring that the customer accounts and payment details are set up correctly (data entry)
Liaise with associated third parties both verbally and in writing
Seek to identify process or system improvements
Ensure documents and letters are produced and distributed accurately
Maintain data accuracy
Type documents as requested
Keep notes on customer accounts up to date
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
This qualification requires college attendance once per month
Training Outcome:
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship
Employer Description:Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, site services and our first-class customer service.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
During this four-year programme you will work in our IT Services team.
The IT Services team at AJ Bell is responsible for managing and supporting all the technology used by the business. They make sure that computers, software, and networks are working properly. They also help with setting up new equipment, fixing technical problems, and keeping everything secure. Their services include:
Technical Support: Helping staff with any tech issues they have.Network Management: Ensuring the internet and internal networks are running smoothly.
Software Management: Installing and updating software used by the business.
Hardware Management: Setting up and maintaining computers, printers, and other devices.
As an apprentice in our IT Services team, you will:
Complete structured rotations within the Service Delivery team, including:
IT Asset Management
Change, Problem & Incident Management
Front Office Support Team
Back Office Support Team
2nd Line Support
Service Transition
Develop a wide range of technical and operational IT skills
Work closely with experienced professionals to understand core processes and best practices
This apprenticeship offers you a perfect entry point into IT, providing the knowledge and experience needed for a future career in tech. As an IT Services apprentice, you would follow the IT Consulting specialist pathway as part of your degree studies.Training:At the start of the apprenticeship, you will enjoy a tailored induction programme with us & Manchester Metropolitan University. This will give you the chance to get to know our business and develop your skills on the job, while at the same time continuing on a development programme designed to help you invest in your personal growth and your future with AJ Bell. We also provide:
Mentoring & ongoing training
In-house technical and professional development training
Volunteering opportunities
At the same time as learning on the job, you will study for a BSc in Digital Technology Solutions (IT Consultancy) with our academic provider, Manchester Metropolitan University.Training Outcome:If you are successful in your apprenticeship you may have the opportunity to continue your career at AJ Bell focusing on either a managerial or technical career path. Employer Description:AJ Bell is one of the largest and best-regarded providers of online investment platforms and stockbroker services in the UK, with assets under administration exceeding £96.1billion and more than 620,000 customers.
AJ Bell was named Large Apprenticeship Employer of the year in the North West Apprenticeship Awards 2022.Working Hours :Monday to Friday, 37.5 hours per week, 1 day per week at university during term time. Exact times to be confirmed.Skills: Team working,Initiative....Read more...
Director of Technical Sales and SupportLocation: US Remote - New York, New Jersey, Orlando, Miami, or Atlanta preferred but not requiredSalary: $90,000 - $180,000 I’m working with a global FoodTech Company in the fried food industry, and they’re seeking for a Director of Technical Sales and Support – North America to oversee everything from initial pilots to full-scale rollouts and ongoing adoption. In this role, you’ll build and lead a high-performing Customer Success & Support team, design effective training and implementation strategies for multi-unit QSRs, and ensure customers achieve meaningful, measurable improvements in their operations. The ideal candidate may be based in New York, New Jersey, Orlando, Miami, or Atlanta, but other locations will be considered as is primarily a remote role. Responsibilities:
Oversee pilots, rollouts, and ongoing success for enterprise QSR accounts in North America.Build and lead the Customer Success & Support team, setting clear standards, processes, and KPIs.Create and deliver training programs for operators and field teams, ensuring measurable operational improvements and strong ROI.Act as the senior point of contact for key customers, driving retention and account growth
Qualifications:
7+ years in customer success, technical sales, or training within large-scale foodservice or QSR.Proven track record rolling out back-of-house solutions across multi-unit chains.Strong knowledge of kitchen operations, food safety, and change management.Experienced team builder with excellent communication and stakeholder management skills.Willing to travel across North America (40–50%)
If you are keen to discuss the details further, please apply today or send your cv to Nas at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
Operational Planning and Coordination
Support the Events Marketing Manager in planning and coordinating events, ensuring they align with strategic goals.
Contribute to operational schedules and project timelines, learning how to balance priorities and adapt to change.
Develop awareness of risk management and business continuity considerations in event and campaign planning.
Marketing and Digital Engagement
Learn to manage digital platforms, including social media and email marketing, to promote events and engage members.
Assist with website updates and online event listings, ensuring accurate and timely communication.
Support the creation of content and materials that communicate effectively to diverse audiences.
Stakeholder and Relationship Management
Engage with Chamber members, sponsors, and partners, learning to build positive and professional relationships.
Serve as a point of contact for enquiries, providing timely and helpful responses while developing interpersonal and communication skills.
Shadow senior colleagues in meetings to gain experience of stakeholder negotiation and influence.
Data, Analytics and Continuous Improvement
Collect and analyse event and marketing data, developing the ability to use insights to inform decision-making.
Support post-event evaluation by gathering delegate feedback and contributing to improvement actions.
Learn to present findings clearly in reports and updates for stakeholders.
Leadership and Team Development
Work as part of a collaborative team, contributing ideas and taking ownership of agreed tasks.
Develop leadership potential through involvement in small project teams, supported by a mentor.
Training:Delivered in the workplace with online workshops.Training Outcome:There is the option for the apprentice to continue at the Chamber.
Employer Description:The St Albans District Chamber of Commerce is a membership organisation dedicated to supporting, connecting, and growing businesses within the St Albans District.Working Hours :Monday – Thursday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Creative....Read more...
Provide a high level of administrative, procedural and project support to the Employment, Community Learning and Skills team, including co-ordinating activity, raising and resolving business queries, and compiling data and information for reporting as required
Maintain key business systems and processes, including CRM systems, project management tools, and database of programme documentation. To include a strong level of data entry and generating reports and analysis
Monitor mailboxes, responding to any initial enquiries, setting up client records, making initial compliance checks, and forwarding any queries to the relevant officer for action
Organise meetings, manage logistics and support team members through minute taking and follow-up activities
Support with the planning and administration of programme events and communications. Assist with the management and collation of post-event feedback
Collate data in preparation for external audits by funding bodies in line with agreed processes and template
Maintain a directory of complaints, client feedback, and other operational issues that affect service delivery, and work with the team to resolve these in accordance with Southampton City Council’s policies and procedures.
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council.Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...