Awareness of and implementation of SQM procedures set down in the OM
Compliance with policy
Transcribing audio dictation
Typing
Administration of files in accordance with the OM
Dealing with clients by telephone and face to face for the making of appointments and general enquiries
Preparing claims for costs from and communicating with the LAA and NTT
Communicating with Court and criminal justice agency staff
Ensuring any developing issues are brought to the attention of the lawyers
Directing legal enquiries to a suitably qualified person within the Company
Raising any concerns you may have about a file with the caseworker in case anything has been overlooked
Participating in the management meetings when invited to do so
Identifying and bringing to the attention of the Directors any general concerns or breaches of policy or procedure
Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision-making
Interpersonal skills
Communications
Quality
Planning and organisation
Project management
Relevant regulation
Policies
Business fundamentals
External environment factors
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:A leading North East solicitors specialising in criminal, family, children, regulatory and compliance law services.Working Hours :Monday - Friday (exact hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative....Read more...
To demonstrate a high level of technical quality and service delivery
To provide exceptional customer service at all timesTo participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
To deliver excellent customer service via phone, email, and face-to-face interactions
To assist customers with queries, complaints, and product/service information
To use CRM systems and other business tools for effective communication
To support the wider team with administrative tasks
To communicate, problem-solve, and work alongside your team
To promote and support the TCF principles
To ensure adherence to contractual/Client SLA’s and KPI’s
To be accountable for the satisfactory resolution of any issues
Training:Training will be delivered in line with the required 20% off-the-job hours. You’ll receive a mix of on-the-job and remote off-the-job training, with ongoing support from your line manager, wider team, and apprenticeship provider, all based at your workplace.Training Outcome:We’re a growing and dynamic business, which means new opportunities arise regularly. We advertise all vacancies internally first to encourage and support the development of our current employees. After completing your apprenticeship, there will be opportunities to progress into a Customer Service Advisor role and beyond, depending on your interests and strengths.Employer Description:QuestGates is the UK’s largest owner-managed loss adjusting and claims solutions group, known for its commitment to excellence, innovation, and customer service. With a strong focus on employee development, a collaborative culture, and a dynamic work environment, QuestGates offers real opportunities for growth and progression. As a forward-thinking business that embraces technology and values its people, it’s a great place to build a rewarding career.Working Hours :Monday to Friday, 9:00am - 5:00pm, with an hour unpaid lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative....Read more...
Assistant– Data Support (Accounts & Purchasing)
Primary Responsibilities:
1. Purchasing & Supplier Data Updates
Update Lead Time for each order according to the latest information
Check and update Backorder status and pending deliveries
Extract sales data and update the Forecast table for each supplier
2. Monitoring & Reporting
Prepare summary tables of stock status: In Stock/ Backorder/ Pending/ Shipped
Monitor stock levels and report significant changes
Prepare reports comparing latest purchase prices with previouspurchase and sales prices
3. Decision Support
Alert for any changes in Lead Time or delayed deliveries
Prepare stock and sales data for relevant departments
4. Ad-hoc Claim Support (Not a Main Task)
Collect supporting documents related to claims when issues arise
Prepare reports summarising claim details to assist in resolution
Backup Secondary Tasks (for less busy periods)
Data Cleaning & Validation: Review Forecast/Stock/Backorder data for errors or missing values
Historical Reporting: Prepare retrospective reports (e.g. monthly sales, past Lead Time changes, resolved discrepancies)
Documentation: Create templates and step-by-step guides for recurring tasks
System Support: Practise advanced Excel, ERP, or develop automation tools (e.g. Pivot, Power Query, Dashboards)
Training:
Training will take place at First Intuition
Training Outcome:
The accounts team is small so although there aren't dedicated areas currently, we are a rapidly growing and expanding business so new roles and areas will materialise as we grow
Employer Description:Flair Furniture Warehouse is a furniture retailer and wholesaler based in West Yorkshire, United Kingdom.
https://www.bedkingdom.co.uk/ https://www.cuckooland.com/ https://www.flairbeds.co.uk/Working Hours :Monday to Friday 9am to 5pmSkills: IT skills,Attention to detail,Problem solving skills,Number skills,Analytical skills,ERP Skills,Excel & data tools....Read more...
An opportunity has arisen for an Aftersales Manager to join a well-established dealership representing major global car brands and providing vehicle sales, servicing, and after-sales support to both private and business customers.
As an Aftersales Manager, you will be responsible for overseeing the service, parts, and workshop teams to ensure the smooth running and profitability of the aftersales department.
This role offers benefits and a basic salary of £40,000, OTE £60,000.
You Will Be Responsible For:
* Leading and motivating the aftersales team to achieve performance and customer satisfaction targets.
* Managing the day-to-day operations across service, parts, and workshop functions.
* Setting and monitoring departmental objectives to maximise efficiency and profitability.
* Overseeing budgets, performance data, and key performance indicators.
* Ensuring all warranty processes are followed accurately and that claims are recovered promptly.
* Handling customer concerns efficiently to ensure positive outcomes and brand loyalty.
* Supporting staff development through recruitment, training, and coaching.
What We Are Looking For:
* Previously worked as an Aftersales Manager, Service Manager, Aftersales Team Leader, Workshop Manager, Workshop Controller or in a similar role
* Prior experience of successfully managing an aftersales department, ideally within a main dealership environment.
* Strong technical understanding of automotive aftersales operations.
* A proactive and hands-on leadership style with the ability to motivate and guide a team.
* Demonstrated experience in managing budgets and driving performance improvement.
* Excellent communication and organisational abilities.
* Self-motivated, driven, and focused on delivering outstanding customer service.
What's on Offer:
* Competitive Salary
* 25 days annual leave plus bank holidays.
* Company vehicle and fuel allowance.
* Company pension scheme.
* Life assurance policy.
* Death in Service Benefit
This is a fantastic opportunity to join a forward-thinking automotive business where your expertise will truly make an impact.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
HOUSING DISREPAIR LITIGATION EXECUTIVE / CASE HANDLER WARRINGTON, CHESIRE UPTO £50,000 + GREAT BENEFITS & GROWTHGet Recruited are working with an award-winning multi office practice which provide multiple services to their clients across the UK. They are now on the lookout for a Housing Disrepair Litigation Executive to join their growing team! This is a very exciting time to join. The firm are looking for someone who wants to progress as they will offer opportunities to grow.You will be:
Assisting and building on your own case load of residential files
Manage an active case load of housing conditions claims with support from a paralegal and head of department
Taking instructions on new enquiries
Maintain accurate time costing procedures
Assist with ad hoc enquiries/ investigations as and when they arise
Ensure all administration and documents are accurate
Maintain up to date knowledge of all relevant areas of the law
Providing advice and handling cases as part of a team and individually
Building relationships with clients and contacts
Prepare contracts and correspondence
Use case management systems to produce legal documents
Identify new opportunities
THE PERSON:
Must have at least 3 years’ experience working within property
Ideally will be qualified
Excellent organisation, presentation, and communication skills
Strong academic record
BENEFITS:
Death in service policy
Additional days leave for your birthday each year
Pension
Training and progression
Holidays plus Bank Holidays
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
HOUSING DISREPAIR LITIGATION EXECUTIVE / CONVEYANCING ASSISTANT WARRINGTON, CHESHIRE UPTO £50,000 + GREAT BENEFITS & GROWTHGet Recruited are working with an award-winning multi office practice which provide multiple services to their clients across the UK. They are now on the lookout for a Housing Disrepair Litigation Executive to join their growing team! This is a very exciting time to join. The firm are looking for someone who wants to progress as they will offer opportunities to grow. You will be:
Assisting and building on your own case load of residential files
Manage an active case load of housing conditions claims with support from a paralegal and head of department
Taking instructions on new enquiries
Maintain accurate time costing procedures
Assist with ad hoc enquiries/ investigations as and when they arise
Ensure all administration and documents are accurate
Maintain up to date knowledge of all relevant areas of the law
Providing advice and handling cases as part of a team and individually
Building relationships with clients and contacts
Prepare contracts and correspondence
Use case management systems to produce legal documents
Identify new opportunities
THE PERSON:
Must have at least 3 years’ experience working within property
Ideally will be qualified
Excellent organisation, presentation, and communication skills
Strong academic record
BENEFITS:
Death in service policy
Additional days leave for your birthday each year
Pension
Training and progression
Holidays plus Bank Holidays
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Dr Khokher & Partners are based at Queens Park Surgery in Bedford. This is a busy GP Practice and they are looking for two apprentices to join their team.
So, what will you be doing in this role?
You will be entering data onto their computer system (A&E notes, smears, results, etc) and using Microsoft Word, Excel and in-house clinical computer systems.
Typing of letters, reports and referrals.
Upkeep of the computer and the management of computer problems, including dealing with patient queries by telephone or in person. Dealing with GP enquiries, referrals and medico-legal reports.
Liaison with hospital (private and NHS) re: appointments/queries and entering of reports/registration/maternity/contraception/minor surgery onto computer and dealing with any claims, as well as entering of registration details and upkeep of patient information.
Management of targets: Cervical cytology, immunisations, contraception and managing Quality and Outcome Framework (QOF) targets.
Scanning of information onto computer records and photocopying of notes for solicitors, employment reports, insurance purposes, etc.
Ordering of health authority and hospital stationery and dealing with postal services.
You will learn to read coding correspondence and attend courses and meetings as required.
It will be vital to maintain clinical confidentiality at all times.
You will also learn reception duties and how reception works - most staff have to spend time in reception - this is often the patient's first point of contact and it is very important to understand how to communicate with patients.
Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:The employer have taken several apprentices in the past so this may be a permanent position at the end of the apprenticeship.Employer Description:A local general practice based n Bedford which has two sites. Carlisle Road, Queens Park and our branch site on Honeysuckle Way, GoldingtonWorking Hours :Monday to Friday.Skills: Willing to learn,Good communication skills,Good teamwork,IT skills....Read more...
As part of this role, you will complete the following duties:
Contacting clients for required documents (proposal forms, no claims discounts, driving licences etc.)
Chasing clients for payment of premiums
Contacting clients for defaulted client premium finance agreements.
Settling of insurance company monthly statements or premium finance statements
Learning the operating system (SSP)
Learning the general feel for insurance broking in general lines insurance
Shadowing members of staff to develop knowledge for insurance quotations
Signing up to the bravo ‘link’ platform for CPD in relation to learning the insurance ‘core modules’
Training:
You will access you training online from the employers site address
Training Outcome:
Ongoing continuous professional development (CPD) will play a key part in supporting future career progression
As knowledge, skills, and confidence grow, there will be opportunities to progress into an adviser role, taking on greater responsibility for providing client advice and developing professional expertise. Continued learning and qualifications will help ensure long-term growth and success within the profession
Employer Description:Established in 1986, D&G Insurance Services is a well-respected, independent insurance broker based in the North East of England, with offices in Redcar and Sedgefield.
We provide a wide range of commercial and personal insurance services — from motor, home, and contents to professional indemnity, business interruption, commercial combined, contractors’ all-risk, and more.
Being privately owned and independent means we’re able to offer impartial advice tailored to each customer’s needs, rather than pushing a particular insurer’s products. Our clients benefit from a combination of traditional, high-touch brokering expertise and cutting-edge technology, ensuring efficient, responsive service.
At D&G, we pride ourselves on delivering personal service. Our highly trained brokering team works closely with clients throughout the entire relationship, providing professional, trustworthy, and confidential support.Working Hours :Monday - Friday, 9.00am - 5.00pm with 30 minutes lunch (paid)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Analytical skills,Team working....Read more...
Position: Administration Manager
Job ID: 1298/100
Location: Newcastle
Rate/Salary: £35,000
Benefits: Good Benefits
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Administration Manager
Typically, this person will organise the administrative activities across various departments, overseeing a team of departmental administrators and carry out key account administration for one of the companies departments. This is a hands on, managerial position. You will manage and jump in on day to day admin duties.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Administration Manager:
Manage team of administrators, whilst ensuring the company’s administration system is efficient and effective
Ensure service reports, quotations and invoices for all departments are issued within key timescales
Review tender opportunities daily & produce and submit tender responses
Attend internal and external meetings, take minutes and follow up outstanding actions
Update and maintain key accreditations i.e., SafeContractor, Construction Line, Achilles
Schedule routine maintenance and emergency breakdown/remedial visits
Update Industrial engineers movement sheet as applicable & provide the engineers with correct documentation to ensure arrival on time and that access to customers sites is granted
Create sales orders, purchase orders and invoices in ERP system
Maintain asset register and ensure all reports and documentation received from engineers is correct
Book training requirements as required and update training matrix accordingly
Check engineer timesheets are entered correctly, and allowances and holidays reconcile
Produce service reports and send to customers with sales invoice
Prepare and produce invoices ensuring all costs are allocated and charged correctly to the job
Produce KPI’s and Customer Management Information in line with contract requirements
Log all remedial quotes and ensure they are quoted for on a timely basis
Process warranty claims within timescales, applicable to the Industrial department
Produce reports and analysis as required
Ensure availability of service vehicles, trailers and load banks
Ensure that all employees reporting to you receive an annual appraisal
Ensure that staff skills are developed in line with the demands of the job
Qualifications and requirements for the Administration Manager:
Excellent computer skills
Excellent communication skills
Driving Licence as travel to clients will be required
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
Our client, an established and independent firm of solicitors with seven offices across Merseyside and Wirral, is seeking a qualified Legal Executives or Solicitor with a minimum of 1 year PQE (or equivalent) tin Family law to join their Family Team.
With a history spanning over 150 years, they have built a strong reputation within the local community, and are committed to delivering high-quality legal services. Their working environment fosters an open and supportive culture, with a strong emphasis on teamwork, guidance, and professional development.
This role offers an excellent opportunity for a legal professional to join a well-respected firm that provides private family law services. Their Family Team handles a broad range of matters, including Divorce, Separation, Dissolution of Civil Partnerships, Cohabitee Disputes (including Property and Children Issues), Prenuptial and Cohabitation Agreements, Change of Name Deeds, Financial Disputes, and Trusts of Land and Appointment of Trustees Act 1996 claims. The team operates from the firms Maghull office but provides support across all their locations.
The ideal candidate will possess strong time management skills and the ability to work efficiently under pressure to meet client expectations and financial targets. A caring and empathetic approach is essential, as well as excellent decision-making, motivation, teamwork, and communication skills.
In addition to legal expertise, the successful applicant will be expected to contribute to marketing and business development efforts, including attending networking events, writing blogs and articles, and engaging with career fairs and practice interviews at schools.
Main responsibilities will include:
- Meeting with clients to take instructions and providing accurate cost estimates in line with the firms Billing Policy.
- Managing casework efficiently, ensuring all deadlines (including court deadlines) are met.
- Drafting and dictating correspondence and legal documents.
- Attending client meetings, hearings, and conferences, with comprehensive record-keeping.
- Adhering to all professional and regulatory obligations.
- Flexibility to work at other office locations as required.
- Accurately recording time in accordance with the firms Billing and Time Recording Policy and personal targets.
Salary & Benefits
- Holiday entitlement starts at 23 days (rising to 25 days with experience), plus bank holidays, birthday leave, and an additional 3 days between Christmas and New Year.
- Health benefits through Medicash (available after six months of service).
- Employee wellbeing and social events, including annual team-building activities.
- Opportunities for recognition and reward, including a Bonus Policy, Employee Referral Programme, and quarterly client care rewards.
- Formal training, development, and performance reviews, with annual salary and bonus reviews.
- This is an exciting opportunity for a dedicated and experienced Family Law professional to join a reputable firm that values career development and employee wellbeing.....Read more...
Workshop ControllerLocation : Wokingham, Near ReadingSalary : Competitive (Dependent on Experience)Hours : Full-Time, 45 Hours per WeekAbout the Role This is an exciting opportunity to join a leading and prestigious dealership in the automotive industry. As a Workshop Controller, you will be responsible for coordinating the day-to-day operations, from job allocation and progress tracking to compliance checks and performance monitoring. Your goal will be to maximise productivity and profitability, while maintaining first-class service and safety standards.
Key Responsibilities of the Workshop Controller
Manage and control the flow of work, ensuring all processes and procedures are followed.
Allocate jobs to technicians effectively to optimise productivity and efficiency.
Oversee job progress, authorising additional work when required.
Guarantee quality and compliance checks are completed to ensure vehicles remain safe and roadworthy.
Produce and review accurate job cards and documentation for all completed work.
Identify and process warranty claims, ensuring all parts and paperwork are correctly handled.
Monitor work loading and scheduling to ensure a consistent, balanced workflow.
Lead performance reviews, encouraging a culture of quality, accountability, and first-time fixes.
Maintain high standards of cleanliness, organisation, and health & safety compliance.
Support excellent communication between technicians, service advisors, and customers.
Ensure all work adheres to legal and regulatory standards, including vehicle legislation and safety regulations.
About You
Proven experience in a Workshop Controller role or similar leadership role within a commercial vehicle or HGV environment.
Strong understanding of workshop processes, compliance standards, and Operator’s Licence requirements.
Confident leader who can motivate and support a team to achieve great results.
Excellent organisational skills with the ability to manage multiple priorities and deadlines.
Strong communicator who delivers exceptional customer service.
Commercially minded with a focus on efficiency, accuracy, and profitability.
Proficient in IT systems; experience with management platforms (such as R2C, Truckfile, Kerridge, or similar) would be an advantage.
What We Value We’re looking for individuals who bring positivity, reliability, and respect to everything they do.If you would like more information about the Workshop Controller role, please contact Sophie Ranson @ E3 Recruitment for a confidential chat.....Read more...
Job Title: Legal Assistant and PA to Partner
Location: Hours: 37.5 hours per week, Monday to Friday (7.5 hours per day plus a 30-minute lunch)
Annual Leave: 22 days + bank holidays
About the Firm
With over 25 years of excellence, this well-established and highly respected law firm provides both personal and corporate legal services. The firm prides itself on delivering outstanding client care, quickly identifying issues, and creating opportunities for success.
Their team of over 60 legal experts including solicitors and paralegals support individuals and businesses across a wide range of practice areas, including:
- Personal Injury Claims
- Housing Disrepair
- Court of Protection
- Drafting Commercial Contracts and Contract Disputes
- Medical Regulation
- Alternative Dispute Resolution (such as Mediation)
- Legal advice and support to insurers
The firm is part of a wider group of companies and benefits from excellent transport links, with Warrington Bank Quay and Warrington Central stations within walking distance, and close access to the M62, M56, and M6.
The Role
An exciting opportunity has arisen for an experienced Legal Assistant and PA to join the team and support a Partner within a busy department.
Key Responsibilities:
- Preparing and managing correspondence, legal documents, and court papers
- Audio and copy typing of legal documentation to a high standard (approx. 50% of your time will be spent typing)
- Proactive client liaison handling messages, passing on information, and dealing with simple queries
- Maintaining an organised filing system
- Preparing indexes and bundles, including electronic bundles
- Carrying out administrative tasks such as photocopying, scanning, and collating documents
- Supporting the Partner with any additional duties as required
Person Specification
- Minimum 2 years experience as a Legal Secretary (ideally within Personal Injury)
- Knowledge of relevant software applications (ideally Proclaim)
- Understanding of Personal Injury processes and procedures
- Excellent spelling, punctuation, and grammar skills
- Strong typing skills (approx. 50% of time)
- Proven ability to produce legal documents and correspondence to a high standard
- High level of confidentiality and professionalism
- IT literacy (e.g. Microsoft Office)
- Excellent verbal and written communication skills
- Strong organisational and time management skills
- Ability to multitask and prioritise effectively in a fast-paced environment
- High attention to detail and accuracy
- Ability to work well under pressure and to deadlines
- Flexible, adaptable, and collaborative approach
- Strong work ethic with a polite and helpful manner
Benefits
- Discounted gym membership
- Free eye tests
- Flu jab vouchers
- Company pension
- Computing scheme
- Cycle-to-work scheme
- Life assurance
- Staff referral scheme
- Complimentary tea, coffee, and fruit
- Fundraising and social events, including the annual Summer Party
Application
Please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 for a confidential discussion.....Read more...
Assist with processing invoices, receipts, and expense claims
Help maintain accurate and up-to-date financial records and data
Perform regular bank reconciliations in coordination with the finance team
Support monthly financial reporting and reconciliations
Communicate with suppliers and internal departments to resolve invoice or payment queries
Support petty cash handling and expense tracking as required
Learn and apply finance software and tools (e.g. Xero) under supervision
File and organise financial and administrative documents, both digitally and physically
Ensure timely payment of supplier bills and maintain accurate audit trailsAssist with general financial record-keeping and reporting
Maintain confidentiality and handle sensitive financial information responsibly
Provide administrative support across departments, including Finance, Fundraising, HR, and Operations
Help prepare internal reports and presentations
Training:Assistant Accountant Apprenticeship Level 3. This level is ideal for existing staff or new talent in an accounting or finance role. Their work could include assisting in the day-to-day financial activities, such as data entry to month-end management accounts and/or year-end financial statements. You will be studying the AAT Level 3 Diploma in Accounting. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You will study 5 units: Financial Accounting; Preparing Financial Statements (FAPS). Management Accounting Techniques (MATS). Tax Processes for Business (TPFB). Business Awareness (BUAW). Advanced Synoptic Assessment (ADSY), which forms part of your End Point Assessment. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off-the-job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.Training Outcome:Possible permanent position after completion of course.Employer Description:Green Lane Masjid and Community Centre is a leading UK mosque and charity, known for serving thousands through worship, education, welfare and community programmes. Our culture is rooted in Islamic values of integrity, service and compassion, with a strong focus on professional development, teamwork and making a positive impact.Working Hours :35 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Business Administration Apprentice, you will play an important part in ensuring the smooth running of Connect into Care’s operations across both care and property services.
Care side:
Assist with day-to-day office tasks such as filing, photocopying, scanning and data entry.
Support with writing minutes of meetings.
Help manage incoming and outgoing correspondence, phone calls and emails.
Schedule meetings, appointments and staff training sessions as required.
Assist with recording staff attendance, mileage claims and expenses.
Ensure staff have valid driving licences, insurance and MOTs.
Support expense tracking, including scanning receipts for business expenditure.
Deal with customers, suppliers and families of service users and staff, providing updates and information by phone or email.
Support the organisation of events and activities for residents and staff, such as community visits to schools.
Help with rota planning and ensuring staffing coverage.
Assist with data collection for audits, quality checks and care planning systems.
Help create and post social media content, such as updates for Facebook.
Support recruitment administration including chasing references, arranging DBS checks and recording meeting notes.
Property side:
Manage maintenance issues and liaise with tenants and suppliers to arrange repairs.
Obtain quotes for maintenance work and book approved contractors.
Vet and schedule viewings for prospective tenants, ensuring affordability and suitability requirements are met.
Book suppliers for regular compliance checks such as gas safety certificates, electrical certificates and EPCs.
This is a varied and engaging role offering a broad range of administrative experience across two professional sectors, ideal for someone who enjoys organisation and working with people.Training Outcome:On successful completion of your apprenticeship, you could progress into a permanent administrative role within Connect into Care.Employer Description:At Connect Into Care, we provide day services and supported living for adults with learning disabilities. Our support is personalised, respectful, and focused on helping each person live a fulfilling life.Working Hours :Monday to Friday, 8.30 am to 4.30 pm with a half an hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
A global chemical manufacturer specialising in the production of agricultural products are looking for a skilled and experienced Senior Quantity Surveyor to lead quantity surveying and contract administration functions across the site an supporting the successful delivery of capital projects.
Based at their offices in Bradford, the Senior Quantity Surveyor will work in a collaborative, values-driven culture where your expertise will play a key role in strengthening their commercial capability and delivering project outcomes.
Salary and Benefits
Annual Salary: Between £80,000 - £100,000
Annual Bonus up to 10%
28 Holidays + 8 Bank Holidays
Up to 10% Employer Pension Contribution
Flexible Working Opportunities
Global Shares Plan
Healthcare Cash Plan
Additional Long Service Awards
Role of the Senior Quantity Surveyor
The Senior Quantity Surveyor will directly report into the Site Project Manager and PMO Lead, working alongside the Site Managers and Engineering Leads. The role involves management of multiple contractors and internal project stakeholders. The Senior Quantity Surveyor will support the delivery of CAPEX Projects throughout robust contract management and cost control procedures.
The Senior Quantity Surveyor will be responsible for:
Administer project contracts, ensuring compliance with commercial terms.
Perform quantity take-offs and verify contractor measurements.
Validate contractor payment claims, variations, and progress valuations.
Lead the Invitations to Tender (ITT) process and support contractor selection.
Provide commercial oversight and contract controls across site projects.
Assist in the appointment and performance management of Engineering Contractors.
Develop initial cost estimates and budgets for new capital projects.
Essential Skills and Experience
Extensive background in Quantity Surveying and Contract Management
Degree qualified in a Quantity Surveying, Commercial management or a related field.
Strong working knowledge of Contract Law and Administration Principles.
Experience of working on manufacturing or industrial capital projects.
Skilled in contractor engagement, ITT processes and estimating.
Proficient in cost control and variation management techniques
Understanding of procurement and commercial governance frameworks.
How to Apply: Submit your CV direct to be considered for the role of Senior Quantity Surveyor.....Read more...
A global chemical manufacturer specialising in the production of agricultural products are looking for a skilled and experienced Contracts Manager to lead quantity surveying and contract administration functions across the site and supporting the successful delivery of capital projects.
Based at their offices in Bradford, the Contracts Manager will work in a collaborative, values-driven culture where your expertise will play a key role in strengthening their commercial capability and delivering project outcomes.
Salary and Benefits
Annual Salary: Between £80,000 - £100,000
Annual Bonus up to 10%
28 Holidays + 8 Bank Holidays
Up to 10% Employer Pension Contribution
Flexible Working Opportunities
Global Shares Plan
Healthcare Cash Plan
Additional Long Service Awards
Role of the Contracts Manager
The Senior Contracts Manager & Quantity Surveyor will directly report into the Site Project Manager and PMO Lead, working alongside the Site Managers and Engineering Leads. The role involves management of multiple contractors and internal project stakeholders. The Senior Quantity Surveyor will support the delivery of CAPEX Projects throughout robust contract management and cost control procedures.
The Contracts Manager will be responsible for:
Administer project contracts, ensuring compliance with commercial terms.
Perform quantity take-offs and verify contractor measurements.
Validate contractor payment claims, variations, and progress valuations.
Lead the Invitations to Tender (ITT) process and support contractor selection.
Provide commercial oversight and contract controls across site projects.
Assist in the appointment and performance management of Engineering Contractors.
Develop initial cost estimates and budgets for new capital projects.
Essential Skills and Experience of the Contracts Manager
Extensive background in Quantity Surveying and Contract Management
Degree qualified in a Quantity Surveying, Commercial management or a related field.
A strong background in Manufacturing, Oil & Gas, Food or other Process Manufacturing sectors.
Strong working knowledge of Contract Law and Administration Principles.
Experience of working on manufacturing or industrial capital projects.
Skilled in contractor engagement, ITT processes and estimating.
Proficient in cost control and variation management techniques
Understanding of procurement and commercial governance frameworks.
How to Apply: Submit your CV direct to be considered for the role of Contracts Manager.
....Read more...
Assistant AccountantLocation – Rochdale, OL16, this role can be either full-time office based or hybrid with 2/3 days in the office.Salary – In excess of £28,000 pa but not higher than £35,000 pa (DOE)Please Note: Applicants must be eligible to work in the UK.Job Summary:Merchr Ltd t/a The Souvenir Collection is looking for an Assistant Accountant to support the Finance Director in managing the day-to-day financial operations.This is an ideal opportunity for an individual with previous accounts/finance department experience who has a good understanding of finance processes and is confident with systems including Excel.The ideal candidate will assist with maintaining prime books of entry, balance sheet reconciliations, expense tracking, and administrative tasks to ensure the smooth and efficient running of the finance function. They will need to be self-motivated, a team player and have good attention to detail.Key Responsibilities:
Process invoices, payments, and expense claims accurately and in a timely manner.Responsible for chasing overdue invoices and dealing with queries.Managing the cashbook and completing daily bank reconciliations.Support the preparation of financial reports and internal documentation.Help monitor inventory-related financial transactions and cost allocations.Communicate with vendors and customers regarding billing and payment issues.Organise and maintain digital and, where applicable, physical financial records.Year-end audit assistance.Assist the Finance Director with payroll, HMRC and any additional compliance related tasks.Perform other administrative tasks as needed within the finance department.Qualifications:AAT or equivalent preferred.Previous experience in a Assistant Accounts/ Senior Finance Assistant capacity with exposure to month end processes and balance sheet reconciliations.
Preferred Skills:
Proficient in Microsoft Excel and general office applications.Strong attention to detail and high level of accuracy.Good communication and organisational skills.Experience in inventory-driven businesses.Understanding of basic accounting principles and financial procedures.Ability to work independently and manage multiple priorities.
Benefits:
Pension SchemeCycle to Work SchemeOn-site parking (free)Eye Care SchemeBirthday Day OffEnhanced maternity & paternity pay
INDLS ....Read more...
Job Title: Account ExecutiveSalary: €35,000 - €40,000 gross per annum based on experience + bonusLocation: Milan, ItalyImmediate StartAn international hospitality organization is seeking an Account Executive to oversee and support a portfolio of 30–40 hotels across Southern Europe. The role is focused on maximizing partner satisfaction, strengthening day-to-day relationships, providing technical guidance, and ensuring profitability across multiple distribution channels. This position is suited for a candidate who combines hospitality knowledge with strong technical and account management skills.The ideal candidate is proactive, detail-oriented, and customer-focused, with a strong ability to balance operational support and relationship management. They will thrive in a fast-paced, international environment and be able to collaborate across multiple internal departments.Key Responsibilities
Be the main point of contact for 30–40 hotels in the region.Build and maintain strong, long-term partner relationships.Provide proactive support to maximize satisfaction and retention.Support the wider portfolio with administrative tasks, including commission claims, RFPs, and group inquiries.Coordinate onboarding and system set-ups for new hotel partners.Troubleshoot technical issues in collaboration with internal tech teams.Train hotel staff on distribution tools and updates.Conduct regular check-ins to identify opportunities and challenges.Advise partners on best practices to enhance performance and visibility.Maintain accurate CRM data and account records.Deliver personalized, high-touch support to partner hotels.Act as a trusted advisor, providing insights that drive results.Manage inquiries and escalations promptly and effectively.
Qualifications
3+ years of experience in account management, client services, or hotel operations.Familiarity with hospitality systems (CRS, PMS, channel managers) strongly preferred.Excellent communication and interpersonal skills.Ability to work independently, prioritize effectively, and manage multiple accounts.Fluency in English and Italian required; additional European languages preferred.Willingness to travel (20–30% of the time).
Job Title: Account ExecutiveSalary: €35,000 - €40,000 gross per annum based on experience + bonusLocation: Milan, ItalyImmediate StartIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social……http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
We are seeking a highly motivated and detail-oriented individual to support the investment relations team as an IR Assistant at a renowned Financial Services company. If you're a proactive multitasker with excellent communication skills and a passion for investment relations, we want to hear from you! IR Assistant (based in London, Salary: £57k - £58k) Here's what you'll be doing:Managing extensive diary schedules and coordinating travel arrangements, including complex itineraries across various time zones.Scheduling meetings and facilitating communication with investors, internal executives, and other stakeholders.Assisting in the coordination of investor events, including logistics and scheduling.Supporting the organization of Advisory Board Meetings, managing member lists, and arranging ad hoc meetings as necessary.Handling phone calls promptly and efficiently, demonstrating excellent telephone etiquette and screening capabilities.Acting as an effective gatekeeper for the team.Generating presentations, letters, and emails, both from provided content and using own initiative.Conducting research using various tools and databases (training provided).Taking initiative to handle incoming issues and expand personal network internally and externally as knowledge grows.Processing expense claims in a timely manner.Assisting with ad hoc projects and administrative tasks as needed.Undertaking other ad-hoc duties and projects as assigned, as the role continues to develop and expand.Essential Requirements:Minimum 5 years of experience as an Assistant, providing support to at least two Professionals.Proficient in MS Office with a willingness to adapt to new systems.Demonstrated ability to navigate change and effectively solve problems.Excellent interpersonal and communication skills, both written and verbal.Previous experience in an international setting is advantageous.Exceptional organizational skills, including multitasking and proactive planning.Approach unfamiliar situations with a practical and proactive mindset.High level of discretion, accuracy, and attention to detail; respects confidentiality and demonstrates integrity and sound judgment.Flexible mindset with a willingness to tackle tasks of any size.Openness to taking on additional responsibilities as they arise.Basic understanding of business and finance, with an eagerness to learn about Private Equity.Proficiency in languages, particularly German or Swedish, is a plus due to international environment of the companyHere are the benefits of the job:Competitive salary of £57k-£58kOpportunities for professional development and advancement within the company.Exposure to senior management and industry professionals.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
• Office & Administration• Be the first point of contact (in‑person, phone, email); manage shared inboxes and enquiries.• Maintain accurate records for young people, parents/carers, volunteers and partners; update CRM/registers and consent/photography permissions.• Coordinate staff rotas and sessional worker timesheets; support onboarding/inductions for staff and volunteers (ID, references, training logs).• Prepare meeting agendas, take minutes, and track actions for internal meetings and Board/Advisory meetings.• Manage stationery/supplies ordering; liaise with suppliers and service providers.• Programme & Events Support• Administer programme bookings (e.g., holiday activities) and waiting lists; issue confirmations and reminders.• Compile session packs (registers, risk assessments, evaluation forms); collate attendance data after sessions.• Liaise with schools, parents/carers and partners to coordinate outreach, trips and events.• Support logistics: room bookings, equipment, refreshments, transport and trip paperwork.• Safeguarding, GDPR & Compliance• Maintain secure storage of safeguarding records, incident logs and consent forms in line with policies and GDPR.• Coordinate Enhanced DBS checks and training records; monitor renewals and mandatory training (e.g., Safeguarding, H&S, First Aid).• Support implementation of policies and procedures (safeguarding, data protection, health & safety) and report compliance metrics.• Finance & Procurement• Raise purchase orders; process invoices, expenses and petty cash in line with financial procedures.• Assist with budget tracking for projects/events; maintain accurate records for funder reporting.• Support grant administration: gather evidence, timesheets and outputs for monitoring/claims.• Monitoring, Evaluation & Reporting• Collect and clean attendance, demographics and outcomes data; produce weekly/monthly dashboards.• Prepare reports for senior leadership, trustees and funders (e.g., HAF returns, programme summaries).• Maintain calendars for reporting deadlines, audits and funding milestones.• Communications & Stakeholder Engagement• Draft newsletters, notices and social posts; update website/pages with programme information (in line with safeguarding consent).• Maintain contact lists/CRM; coordinate partner meetings and community outreach materials.• Support press/visits and VIP engagements by preparing briefs, risk assessments and schedules.• Facilities & Health & Safety• Assist with hub facilities checks (room setup, equipment logs, first‑aid kits, incident/near‑miss records).• Maintain venue bookings calendar; coordinate contractors for maintenance/repairs.• Ensure rooms are prepared and welcoming before sessions; oversee close‑down checklists after activities.Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site in college
Training Outcome:Admin Support/Senior Administrator.Employer Description:Project Zero WF CIC engages young people in positive activities to promote social inclusion, reduce anti‑social/offending behaviour and strengthen community cohesion. Our aim is to see a year with ZERO deaths of a young person due to knife or violent crime. From our youth hub at The Outset Centre in Walthamstow, we run weekly sessions, workshops and school‑holiday programmes (including HAF), and initiatives like the Youth Champion Programme, in partnership with local stakeholders and the London Borough of Waltham Forest.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Property Inspector/Inventory Clerk - Elephant and Castle, Central LondonAre you detail-oriented and tech-savvy, ready to embark on a rewarding career as a Property Inspector/Inventory Clerk? This could be the perfect opportunity for you.Company Overview:We are a dynamic and ambitious estate agency with a strong presence across London. Driven by technology and innovation, we are committed to providing exceptional service to both landlords and tenants. We are looking for a motivated individual to join our team as a Property Inspector/Inventory Clerk.Job Overview:As a Property Inspector/Inventory Clerk, you will be responsible for meticulously documenting and cataloguing the contents and condition of properties. Your role plays a crucial part in property management, facilitating smooth transitions between tenants, accurate billing, and ensuring accountability for property conditions. You will work closely with landlords, tenants, and property management teams to maintain accurate records and uphold professional standards. This role offers a competitive salary of £26,000 - £28,000 based on experience.Here's what you'll be doing:Conducting thorough inspections of properties, including residential and commercial spaces, before and after occupancyRecording detailed descriptions of property contents, including furnishings, appliances, fixtures, and other relevant itemsAssessing the condition of items within the property, noting any damages, wear and tear, or defectsCapturing clear and comprehensive photographic evidence of property conditions to support written recordsPreparing detailed inventory reports documenting all findings, including descriptions, conditions, and photographic evidenceCoordinating property inspections with tenants, landlords, and property management teams, ensuring all parties are informed and involvedMaintaining accurate and up-to-date inventory databases, ensuring information is easily accessible and organised for referenceAssisting in resolving disputes related to property conditions and inventories, providing factual documentation to support claimsEnsuring compliance with relevant laws, regulations, and industry standards governing property inventory proceduresIdentifying opportunities to improve inventory processes and streamline operations for increased efficiency and accuracyHere are the skills you'll need:Attention to detail and ability to meticulously document property contents and conditions with high accuracyStrong organisational skills to manage inventory records, scheduling, and documentation effectivelyExcellent verbal and written communication skills to liaise effectively with tenants, landlords, and property management teamsProficiency in photography to capture clear and detailed images of property conditionsProblem-solving abilities to identify issues and resolve conflicts related to property inventoriesComfort with using inventory management software and digital tools for data entry and record-keepingDependability and punctuality, with a commitment to meeting deadlines and delivering accurate results consistentlyWork permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Competitive salary between £26,000 - £28,000 based on experienceTravel costs coveredOpportunity to work in the vibrant Elephant and Castle areaProfessional development and training opportunitiesFriendly and supportive team environmentRegular working hours with five days per week, including Saturdays, with one weekday offThe chance to be part of a respected and growing estate agencyEmbarking on a career as a Property Inspector/Inventory Clerk in the property sector offers a fulfilling and stable career path. You will have the opportunity to hone your organisational skills, interact with diverse clients, and contribute significantly to the smooth management of rental properties. This role is ideal for those who appreciate precision and enjoy being part of a dynamic industry.....Read more...
JOB DESCRIPTION
Summary:
Join the Carboline team as an Inside Sales Representative and play a crucial role in expanding reach within a dedicated sales territory. This individual will actively engage with current customers and develop new leads to showcase and sell Carboline's products and services. A willingness to continuously expand knowledge of product lines, related support services and company policies is essential for success. This role provides an unparalleled opportunity for comprehensive skill development across diverse business functions, laying the foundation for a dynamic career path.
Minimum Requirements:
Bachelor's Degree, Technical Degree, or equivalent experience.
Minimum 1 year of individual sales experience.
Valid Driver's License.
Preferred: Prior industrial sales experience within the coatings industry.
Physical Requirements:
This position requires minimal physical activity but does require prolonged computer usage - up to 8 hours a day. No unusual environmental, lifting, or exertion requirements are associated with this position. Occasional travel may be required.
Essential Functions:
Develops and maintains relationships with new and existing customers to increase sales volume, recover lost accounts, and monitor market trends.
Focuses on proactive outreach to engage both current and prospective customers.
Conducts customer calls to promote products, new releases, and available services, including updates on supply; provides technical support as needed.
Responsible for securing new orders and renewing existing ones, collaborating with customer service and sales management to ensure optimal service levels.
Establishes and executes a regional sales strategy, incorporating prospecting, new business development, analysis of market potential, and repeat business opportunities.
Maintains and updates customer and sales data within the CRM system (Salesforce) to ensure data accuracy and quality.
Collaborates effectively with internal teams and leverages company resources to deliver exceptional customer service and maintain high customer satisfaction.
Exercises sound judgment and timely follow-up when addressing customer complaints, returns, claims, or issues related to products and services.
Collects and communicates key insights regarding customer accounts, market trends, competitors, and prospects to support management in strategic planning and decision-making.
Demonstrates the ability to work independently with minimal supervision while maintaining productivity and accountability.
Prepares annual sales plans, including detailed targeting of markets and key accounts.
Performs additional tasks and responsibilities as assigned by management.
Demonstrates active commitment to the company's safety and quality initiatives.
Who We Are:
Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online!....Read more...
Commercial Insurance BrokerBased in Winchester | Up to £50,000 (DOE)
We’re working with a respected brokerage in Winchester, seeking an experienced Commercial Insurance Broker to join their growing team. This is primarily an Account Management role, focused on nurturing and retaining a diverse portfolio of commercial clients. However, if you're someone who thrives on bringing in new business, the door is open, and you'll be fully supported.
What we’re looking for:
Solid experience in commercial insurance – ideally with a broad product knowledge.
Exposure to or interest in agricultural and events insurance is highly desirable.
A client-focused mindset – you're someone who builds trust and delivers excellent service.
Confidence working with a varied client base, handling renewals, MTAs, and day-to-day queries.
A team player who enjoys autonomy but contributes to a positive, professional culture.
The role:
Managing a book of commercial clients across a range of sectors.
Advising on appropriate cover, handling renewals, claims support and mid-term changes.
Identifying opportunities for cross-sell or up-sell where appropriate.
Underwrite policies within the Brokerage's Binding Authority (You'll be fully trained on this)
Optional: support and flexibility to bring in new business, if that’s where your passion lies.
Collaborating with underwriters and the wider team to find the best outcomes for your clients.
Why join?
Competitive salary up to £50,000, depending on experience.
Supportive and professional team environment.
Flexibility to focus on account management – or explore new business.
Opportunity to work with niche sectors like agriculture and events.
Career development and progression within a stable, respected brokerage.
To Apply
We are currently Shortlisting for interview so apply today for immediate consideration
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MAIN PURPOSE OF JOB
RDi is a leading healthcare solutions provider for solving complex logistical and technological challenges for patient sample collections, to improve efficiency and quality of care for patients all around the world. If you are looking to start your career and are seeking a new challenge, then RDi is where you need to be. With a growing workforce and expanding requirements for remote patient sampling, RDi require a Finance Apprentice to join our team to achieve our ambitious growth in the coming years.
Duties and Responsibilities:
The Finance Apprentice will provide support to the Finance Manager and the team while undertaking learning and development to progress with an AAT qualification over the term of the apprenticeship. This role involves working within the finance team to support accurate and timely processing of financial transactions and maintain the integrity of information in the financial system.
Specific responsibilities include:
Supporting the processing of supplier invoices, handling and resolving queries as they arise.
Liaising with others across the organisation to support order processing, goods receipting, authorisations and appropriate controls within the Accounts Payable and Accounts Receivable processes.
Assisting in the accurate recording of sales invoicing, ensuring timely receipts of cash from customers and regularly monitoring the sales ledger more generally.
To monitor and process emails as and when contacted by customers and suppliers.
To assist in maintaining the nominal ledger cash accounts, including bank reconciliations and credit card reconciliations.
Support the employee expenses reclaim process, including the processing of expense claims and entry on to the accounting system.
To help maintain the integrity of information in the financial system.
Undertake other regular and ad hoc accounting or administrative activities as required.
This role provides an excellent opportunity for an aspiring finance professional to gain practical experience while working towards a recognised qualification. If you have a passion for finance and a desire to learn, this apprenticeship could be the perfect fit!
COMPETENCY REQUIREMENTS
A positive, pro-active can-do attitude.
Attempt to keep up to date with the ever-changing technological and social advances across the healthcare services industry.
Have the ability to communicate clearly with strong and adaptable interpersonal skills.
Honest, trustworthy and reliable – demonstrate good integrity.
Time management and ability to prioritise tasks to ensure customer and business needs are met.
Have strong attention to detail.
Remain calm and upbeat even in difficult circumstances, always looking for continuous improvement.
Self-motivated and able to perform as part of a team, supporting their colleagues when required.
Strong verbal and written communication skills.
Working knowledge of MS Office and Outlook, most specifically Excel.
Follow company Quality, Environmental and Health & Safety Procedures.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow any other job-related instructions and to perform other job-related duties requested by their manager. Training Outcome:To join the RDi Team.Employer Description:RDi is a leading healthcare solutions provider for solving complex logistical and technological challenges for patient sample collections, to improve efficiency and quality of care to patients all around the world.Working Hours :Depends on the training times but normally 3/4 days in the office and 1/2 days at college. These details will be confirmed according to the college courseSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Successful candidates will deal with all aspects of Council Tax, working in accordance with statutory regulations and/or discretionary policies.
The role will be varied as you will be dealing with a wide variety of people and ICT systems, being responsible for data input and the processing of information, providing advice and ensuring residents receive accurate bills and correct benefit payments.
Alongside your role in the Council Tax team you will be working to complete the Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship qualification through The Institute of Revenues, Rating and Valuation (IRRV). On successful completion of the apprenticeship, you will also be awarded the Certificate of Local Taxation, Revenues and Welfare Benefits (Tech IRRV).
The apprenticeship will take approximately 18 months to complete through a blended approach combining virtual training days, online webinars, work shadowing and workplace mentoring.
More specific responsibilities include:
Process amendments to the Revenues systems, including changes in liability, discounts, premiums and exemptions and direct debit/instalment requirements, new properties, provisional bandings.
Answer queries regarding Council Tax liability, discounts, premiums, disregards, exemptions, recovery and enforcement action, by telephone, in writing and via Citizen Access Platform.
Negotiate and monitor arrangements, within agreed guidelines, for payment of arrears of Council Tax and determine any relevant action including enforcement action such as referral to an Enforcement Agent, Attachment of Earnings, and recommendation for write off.
Assess, award and review, in accordance with legislation and within agreed guidelines, discounts, premiums, disablement reductions and exemption claims; identify and report more complex cases to the Revenues Manager.
Prepare cases for Magistrates Court and attend court in order to make arrangements, within agreed guidelines, for payment of arrears of Council Tax and Committal proceedings.
Prepare and refer cases to the Council’s Legal Department for Charging Order proceedings.
To liaise with other council departments and external agencies.
To identify, prepare, check and authorise, within agreed. guidelines, refunds on Taxpayers accounts or refer for verification/certification and to transfer or reallocate moneys between taxpayers’ accounts /funds.
Take secure debit and credit card payments in accordance with regulations.
Identify where additional ratepayer care and support may be required, and signpost/refer accordingly to internal and external welfare support services.
Trace absconded debtors using all available methods, including conducting credit searches, land registry searches and making appropriate contact with any known employers, former landlords and other local authorities.
Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job.
Training:Online, blended learning with live & recorded training/webinars.Training Outcome:Upon successful completion of the apprenticeship, there will be an opportunity to apply for permanent employment in the Council Tax team.
As you approach the end of your apprenticeship, you will also receive guidance and support from our dedicated Apprenticeship Officer in applying for opportunities within Halton Borough Council. We are eager to ensure that any apprentice that joins us as an apprentice, is given every chance to secure permanent, long-term employment with us.Employer Description:Halton Borough Council is the local authority responsible for the borough of Halton, a unitary authority in Cheshire, England.
All our colleagues at Halton have made a positive commitment to delivering great outcomes for our communities. Whoever joins us will share that passion for outstanding service, and strongly align with the values which define our workplace culture; Working Together – building fantastic relationships with colleagues and customers. Continuous Improvement – Keeping great service delivery at the heart of everything we do. Personal Growth – Learning, growing and developing ourselves.
Accountability – doing what we say we are going to do. Inspiring Leadership – positive roles models and leading by example.Working Hours :Monday - Thursday, 9.00am until 5:00pm.
Friday, 9.00am until 4:40pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Number skills,Eager to learn,Can-do attitude....Read more...