Compliance Officer Law Firm
Location: Liverpool
Sector: Civil Litigation & Wills & Probate
Salary: Competitive, dependent on experience
Are you an experienced Compliance professional looking for your next opportunity within a respected law firm? Our client, a well-established practice in Liverpool, is seeking a Compliance Officer to oversee and maintain the firms regulatory, risk, and compliance framework across a busy caseload of Civil Litigation and Wills & Probate matters.
The Role: As Compliance Officer, you will play a key role in ensuring the firm operates in full accordance with the Solicitors Regulation Authority (SRA) Standards and Regulations, managing both preventative and responsive compliance processes. Your responsibilities will include:
- Acting as the firms Compliance Officer for Legal Practice (COLP) and Money Laundering Reporting Officer (MLRO) where required.
- Developing, implementing, and monitoring internal compliance policies and procedures.
- Managing risk assessments, audits, and file reviews.
- Advising partners and staff on compliance, regulatory, and anti-money laundering requirements.
- Staying up to date with legislative and regulatory changes and communicating these effectively within the firm.
- Supporting ongoing training and promoting a culture of compliance and risk awareness.
About You:
- Previous experience in a Compliance role within a law firm is essential.
- Strong working knowledge of SRA Standards & Regulations, AML, and other relevant legal frameworks.
- Excellent communication and interpersonal skills, with the ability to provide clear guidance to colleagues at all levels.
- Highly organised, detail-focused, and proactive in identifying and mitigating risks.
Whats on Offer:
- Competitive salary package.
- Opportunity to join a reputable Liverpool firm with a strong client base.
- Supportive and professional working environment.
- Career development within a growing and well-structured practice.....Read more...
Our client is a well-established international financial institution in Central London, offering a full suite of banking products to individual and corporate clients. Regulated by leading UK authorities, the bank is known for its collaborative and high-performing culture.
We are seeking a Third Party Risk Officer to oversee the bank's external vendor and supplier relationships. You will manage onboarding, compliance, risk, performance, and contracts, ensuring all third-party engagements align with internal policies and UK regulatory requirements. Reporting to the Operational Resilience & Business Continuity Manager, you will support governance frameworks and third-party oversight programmes.
You will be responsible for:
? Vendor Management: Lead supplier selection, onboarding, and due diligence, maintaining a centralised vendor register with risk ratings, contract status, and service classifications.
? Risk & Compliance: Conduct vendor risk assessments and reviews, ensuring adherence to FCA/PRA regulations, GDPR/UK DPA 2018, ISO 27001, and internal policies; support operational resilience assessments.
? Performance & Contracts: Develop SLAs/KPIs, monitor performance, coordinate remediation plans, and manage contracts in collaboration with Legal; act as main liaison with vendors and internal stakeholders.
? Governance & Reporting: Maintain audit trails, risk documentation, and performance records; prepare management reports and dashboards; support internal and external audits.
? Process Improvement: Identify and implement enhancements to the third-party management framework, promoting best practices in vendor governance and risk mitigation.
Requirements:
? Previously worked as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operatio....Read more...
The role of Contract & Commercial Administrator will involve:
Ensure the correct operation and maintenance of Citizen systems, procedures and processes.
Provide clerical and administration support, including issuing works to the relevant teams.
Assisting the Compliance Officer in checking paperwork is received and applying notes to the jobs for payment to be made and filing the paperwork accordingly against the asset in Doc Share.
Checking fire risk actions have been closed with the correct paperwork.
Assist the Compliance Officer in maintaining the attributes with new builds and disposals.
Assist in running performance reports for live files and distributing to the building safety manager.
Run attribute reports and send to the compliance officer/building safety manager to ensure all assets are covered under their contract.
Deal with building safety enquiries in a timely manner.
Assist with making appointments with customers in a number of fields.
Writing and sending letters to residents in relation to building safety and fire risk actions.
All work to be undertaken in line with the Group’s policies and procedures, including Health & Safety, Customer Involvement, Equality and Diversity and Safeguarding.
Learn new external systems such as Riskhub, Door Data Systems, WMFS portal and TwinnedIT to assist in giving actions out, assisting with building safety cases and updating of relevant information.
Training:
Training will take place through a virtual classroom at your place of work.
You will be assigned a trainer to work with throughout the programme.
Safety, health and environment technician (Level 3) apprenticeship standard.
Training Outcome:
Possibility of moving onto higher safety qualification within role.
Employer Description:We’re committed to providing services that meet people’s different needs and building staff awareness and understanding of individual needs. Join our team and play a part in making a real difference to people’s lives. We are an employer of choice and homes are our foundation of life.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Your work as a Apprentice Compliance Officer will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible.
The job may include a range of duties, with the following provided as examples:
Conduct robust and challenging interviews by telephone or in person in accordance with all legal and policy requirements, pursuing all reasonable lines of enquiry. Ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found
Ensure quality standards are maintained through adherence to all DWP policy and procedures, and CFCD operational instructions
Work collaboratively, effectively and flexibly within a team and contribute towards team expectations
Promote fraud awareness within DWP and to wider external business partners
Gather, verify, and assess all available information to submit to the appropriate Decision Maker to enable accurate benefit reassessment and overpayment calculation
Maintain accurate records and retain relevant evidence, redacting and annotating sensitive material when appropriate
Liaise with other departments/organisations within the framework of any existing partnership agreements
Prioritise workload in line with conflicting and changing priorities
Training:
Public Sector Compliance Investigator and Officer Level 3 Apprenticeship Standard
Functional Skills in English and maths if required
Training Outcome:
The apprenticeship for the Apprentice Compliance Officer role is designed to work towards achieving Category A Investigator practitioner level membership of the Government Counter Fraud Profession (GCFP)
On achievement of the apprenticeship, you will be required to complete an annual self-assessment to evidence your knowledge, skills, and experience
Employer Description:The Department of Work and Pensions is a major Government Department, handling jobs, training, unemployment benefits and pensions.Working Hours :You may be required to work any time between the hours:
7:45am & 8:00pm on any day between Monday- Friday, &
8:45am to 5:00pm on Saturday.
Working pattern to be agreed with successful applicants.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience,Leadership skills,Decision making skills,Developing self and others....Read more...
An exciting opportunity has arisen for a Third Party Risk and Operational Resilience Analyst to join a prestigious foreign bank based in the heart of Central London. This is an office-based role offering a salary range of £40,000 - £50,000and excellent benefits. This role is ideal for someone with experience supporting vendor, supplier, or third-party risk management in a banking or regulated financial services environment.
As a Third Party Risk Analyst reporting into the Operational Resilience team, you will play a crucial role in managing and monitoring third-party and supplier risk, ensuring compliance with internal policies and regulatory standards such as FCA, GDPR, UK DPA, and ISO 27001.
You will be responsible for:
? Support the onboarding, risk assessment, and ongoing monitoring of third parties, vendors, and service providers.
? Assist with ensuring all supplier contracts, SLAs, and KPIs are aligned with internal governance and external regulatory expectations.
? Maintain up-to-date records on supplier due diligence, compliance checks, and risk metrics.
? Coordinate with internal teams (Legal, Procurement, Risk) to manage contractual reviews and support procurement processes.
? Track performance issues, escalate risk concerns, and help drive improvements in third-party oversight.
? Contribute to internal audits and regulatory reviews regarding third-party governance.
? Stay informed of changes to regulatory frameworks such as FCA rules, GDPR, and ISO 27001.
What we are looking for:
? Previous experience as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operational Resilience analyst or in a similar role within a regulated financial services environment.
? Understanding of risk and compliance requirements under FCA, ISO 27001, and UK GDPR/D....Read more...
Our client is a well-established international financial institution in Central London, offering a full suite of banking products to individual and corporate clients. Regulated by leading UK authorities, the bank is known for its collaborative and high-performing culture.
We are seeking a Third Party Risk Manager to oversee the bank's external vendor and supplier relationships. You will manage onboarding, compliance, risk, performance, and contracts, ensuring all third-party engagements align with internal policies and UK regulatory requirements. Reporting to the Operational Resilience & Business Continuity Manager, you will support governance frameworks and third-party oversight programmes.
You will be responsible for:
? Vendor Management: Lead supplier selection, onboarding, and due diligence, maintaining a centralised vendor register with risk ratings, contract status, and service classifications.
? Risk & Compliance: Conduct vendor risk assessments and reviews, ensuring adherence to FCA/PRA regulations, GDPR/UK DPA 2018, ISO 27001, and internal policies; support operational resilience assessments.
? Performance & Contracts: Develop SLAs/KPIs, monitor performance, coordinate remediation plans, and manage contracts in collaboration with Legal; act as main liaison with vendors and internal stakeholders.
? Governance & Reporting: Maintain audit trails, risk documentation, and performance records; prepare management reports and dashboards; support internal and external audits.
? Process Improvement: Identify and implement enhancements to the third-party management framework, promoting best practices in vendor governance and risk mitigation.
Requirements:
? Previously worked as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operatio....Read more...
An exciting opportunity has arisen for an Care Trainer to join our client, a well-established care provider supporting adults with complex needs delivering high-quality, person-centred services.
As an Care Trainer, you will be designing and delivering engaging training programmes that equip staff with the skills and confidence to provide exceptional care.
You will be responsible for:
? Delivering interactive induction sessions to ensure new staff achieve the Care Certificate.
? Creating and delivering engaging training programmes tailored to real-world care needs.
? Embedding regulatory standards, legislation, and best practice into training content.
? Supporting the workforce in areas such as safeguarding, autism, medication, mental health, and accurate reporting.
? Assisting with career pathways and apprenticeships to support staff progression.
? Monitoring training compliance and continuously enhancing the learning offer.
? Promoting a culture of growth, learning, and excellence across the organisation.
What we are looking for:
? Previously worked as an Care Trainer, Health and Social Care Trainer, Training Officer, Learning and Development Officer, Learning and Development Trainer, Healthcare Trainer, Training Manager, L&D Officer, L&D Manager, L&D Trainer or in a similar role
? Previous experience delivering training within the health and social care sector.
? A recognised training qualification (such as Level 3 AET, PTLLS, or CTLLS).
? Strong presentation and facilitation skills, with the ability to engage a wide range of learners.
? Organised, adaptable, and able to manage a varied workload.
? Full UK driving licence and flexibility to travel across sites.
What's on offer:
? Competitive salary.
? 20 days' annual leave plus bank holidays.
? Blue Light Card benefits and cashback rewards.
? Comprehensive induction and ongoing professional development.
? A supportive, values-driven environment where you can thrive.
T....Read more...
A leading UK-based chemical distribution company is seeking a Sustainability Officer to join their Technical Department at their Manchester site. Known for excellence in the industry, the company partners with leading chemical manufacturers and provides products across a wide array of sectors.This role offers a fantastic chance to be part of a progressive and supportive team, suited to someone with a scientific background eager to champion sustainability within the chemical sector.Salary and Other Details:
Salary: Competitive (depending on experience)
Contract Type: Full-time, Permanent
Location: Office-based role in Manchester
Working Pattern: Monday to Friday
Role of the Sustainability Officer:The Sustainability Officer will evaluate and manage the organisation’s environmental footprint, working to embed principles throughout the company’s processes and culture. Acting as a vital liaison internally and externally, you will help advance environmental objectives by driving initiatives, monitoring progress, and fostering awareness.Key Responsibilities:
Conduct assessments to measure environmental impacts and propose strategies to reduce the company’s ecological footprint.
Champion the integration of principles into daily operations and company values, supporting long-term environmental stewardship.
Track, analyse, and report on environmental metrics such as energy usage, water consumption, waste production, and carbon footprint.
Design and lead projects to minimise waste, enhance recycling efforts, and improve resource efficiency.
Educate and collaborate with staff to encourage behaviours and practices throughout the organisation.
Develop and oversee the delivery of plans, ensuring continuous monitoring and compliance.
Communicate progress and goals effectively to stakeholders both inside and outside the company.
Essential Criteria:
Demonstrated experience or strong knowledge of concepts in a comparable setting.
Degree in a relevant science discipline (preferred).
Ability to organise workload, juggle priorities, and manage time efficiently.
Proficient in IT, particularly Microsoft Excel.
Strong verbal and written communication skills, with a professional phone manner.
How to Apply: If you are interested in this Sustainability Officer role and meet the criteria, please send your CV to apply directly!....Read more...
The Compliance Officer will support the business in ensuring it meets its regulatory obligations under the FCA’s consumer credit regime and other applicable legislation. The role involves day-to-day monitoring, oversight, and reporting activity to help maintain a culture of compliance and effective risk management across Finclusion Ltd. This is a hands-on role suited to an individual with strong attention to detail and a proactive approach to regulatory compliance in a customer-focused lending business.
Key Responsibilities
Regulatory Compliance
Assist in ensuring ongoing compliance with FCA rules, including CONC and the Consumer Duty
Monitor regulatory developments and maintain up-to-date awareness of FCA expectations
Support with regulatory reporting and data submissions, and maintain compliance registers
Log, track, and escalate any breaches, complaints, or regulatory issues
Monitoring & Oversight
Conduct regular compliance monitoring in line with the compliance monitoring plan
Support root cause analysis of any customer complaints, process failures or breaches
Work with operational teams to ensure actions are implemented and embedded
Policies, Procedures & Controls
Maintain and review internal policies and procedures to ensure alignment with FCA rules and Finclusion’s risk appetite
Assist in drafting new policies and updating existing ones as required
Ensure documentation is well-maintained, version-controlled, and consistently applied
Training & Awareness
Support the delivery of compliance and conduct training to staff across the business
Help maintain training records and ensure individuals meet relevant competency requirements under the Senior Managers & Certification Regime (SMCR)
Risk Management Support
Work with the CEO to support Finclusion’s approach to operational, conduct, and regulatory risks
Assist in identifying new and emerging risks and capturing them in the firm’s risk register
Financial Promotions & Customer Communications
Support the review of marketing materials and customer-facing documentation to ensure regulatory compliance and fair treatment of customers
Ensure that communications meet the requirements of the Consumer Duty, particularly the requirement to deliver clear, fair and not misleading outcomes
Training Outcome:Early stage company so opportunity to grow with the business taking on increased responsibility around financial crime prevention and credit risk ultimately becoming Chief Risk Officer.Employer Description:At Finclusion, we empower individuals and families with economic opportunity, connectedness and the freedom to choose where they live and work.
We believe that credit is more than money, it can be a lifeline offering stability to those that would otherwise be locked out of the financial system.
We deliver fast, transparent lending solutions that empower customers and support dealers in getting more financially excluded customers into safe, reliable cars.
We are - Driven to Include.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Organisation skills,Team working,Written communication skills,Familiarity with FCA rules,Ability to work independently,High level of integrity,Professional ethics....Read more...
Our client is a well-established international financial institution in Central London, offering a full suite of banking products to individual and corporate clients. Regulated by leading UK authorities, the bank is known for its collaborative and high-performing culture.
We are seeking a Third Party Risk Officer to oversee the bank's external vendor and supplier relationships. You will manage onboarding, compliance, risk, performance, and contracts, ensuring all third-party engagements align with internal policies and UK regulatory requirements. Reporting to the Operational Resilience & Business Continuity Manager, you will support governance frameworks and third-party oversight programmes.
You will be responsible for:
* Vendor Management: Lead supplier selection, onboarding, and due diligence, maintaining a centralised vendor register with risk ratings, contract status, and service classifications.
* Risk & Compliance: Conduct vendor risk assessments and reviews, ensuring adherence to FCA/PRA regulations, GDPR/UK DPA 2018, ISO 27001, and internal policies; support operational resilience assessments.
* Performance & Contracts: Develop SLAs/KPIs, monitor performance, coordinate remediation plans, and manage contracts in collaboration with Legal; act as main liaison with vendors and internal stakeholders.
* Governance & Reporting: Maintain audit trails, risk documentation, and performance records; prepare management reports and dashboards; support internal and external audits.
* Process Improvement: Identify and implement enhancements to the third-party management framework, promoting best practices in vendor governance and risk mitigation.
Requirements:
* Previously worked as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operational Resilience analyst or in a similar role.
* Relevant degree or equivalent qualification.
* Minimum 2 years' experience in third-party/vendor management, procurement, or supplier risk, preferably in financial services.
* Understanding of FCA/PRA regulations, operational resilience, ISO 27001, GDPR, and risk management frameworks.
* Experience with SLAs/KPIs, contract reviews, and vendor management systems.
* Strong stakeholder engagement, communication, and negotiation skills.
* Relevant certifications (CTPRP, CRVPM, CIPS) are advantageous.
This is an opportunity to join a growing financial institution and make a tangible impact on third-party governance and operational resilience.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job Opportunity: Recruitment Administrator / Compliance OfficerCompany: Purple Tribe SolutionsLocation: Office based in HeadingleyPosition: Part-Time, 16 - 25 hours per week (6 months initial contract)Salary: Up to £25,000-28,000 pro rata + BonusAre you an organised and detail-oriented professional with a passion for compliance and recruitment?Join Purple Tribe Solutions, a leading provider of permanent outsourced recruitment services to the care sector. Our vision is to transform permanent recruitment in the changing world of children’s and adult social care & our mission is to become the sector's #1 trusted outsourced recruitment company.We are looking for a proactive Recruitment Administrator/Compliance Officer to support our growing team.Key Responsibilities:
Candidate Management: Engage with candidates through phone calls, guiding them through the recruitment process.Compliance: Verify DBS checks and ensure all documents meet regulatory standards.Reference Checks: Obtain and confirm candidate references in a timely manner.KPI Achievement: Work towards and meet established performance targets.Client Relationship Maintenance: Foster strong relationships with clients, ensuring satisfaction and adherence to requirements.
Skills & Requirements:
Multitasking Pro: Ability to juggle multiple tasks with ease.Attention to Detail: A meticulous approach to compliance and documentation.Process-Oriented: Capable of seeing tasks through from start to finish.Great Communicator: Strong interpersonal skills to connect with clients and candidates.Patient & Self-Driven: Ability to work independently and remain focused.IT Literacy: Comfortable using MS Office and other digital tools.
Working Hours:
Part-Time: 16 – 25 hours per week with flexible start and finish times.
Why Join Us?
Flexible Schedule: We understand the need for a healthy work-life balance.Central Location: Conveniently located in central Headingley, Leeds.Holiday: Twenty days holiday and public holidays per year (Increasing by 1 day each year to 25 days + Statutory Holidays)Rewards: A team who celebrates achievements
Apply Now to be a part of our dynamic team and make a difference in the care sector!For more information or to apply, please contact 0330 335 8999 or visit our website - https://purpletribesolutions.com/about-purpletribe/*Your employment will be subject to an initial probation period of 6 months.....Read more...
An exciting opportunity has arisen for a Third Party Risk and Operational Resilience Analyst to join a prestigious foreign bank based in the heart of Central London. This is an office-based role offering a salary range of £40,000 - £50,000and excellent benefits. This role is ideal for someone with experience supporting vendor, supplier, or third-party risk management in a banking or regulated financial services environment.
As a Third Party Risk Analyst reporting into the Operational Resilience team, you will play a crucial role in managing and monitoring third-party and supplier risk, ensuring compliance with internal policies and regulatory standards such as FCA, GDPR, UK DPA, and ISO 27001.
You will be responsible for:
* Support the onboarding, risk assessment, and ongoing monitoring of third parties, vendors, and service providers.
* Assist with ensuring all supplier contracts, SLAs, and KPIs are aligned with internal governance and external regulatory expectations.
* Maintain up-to-date records on supplier due diligence, compliance checks, and risk metrics.
* Coordinate with internal teams (Legal, Procurement, Risk) to manage contractual reviews and support procurement processes.
* Track performance issues, escalate risk concerns, and help drive improvements in third-party oversight.
* Contribute to internal audits and regulatory reviews regarding third-party governance.
* Stay informed of changes to regulatory frameworks such as FCA rules, GDPR, and ISO 27001.
What we are looking for:
* Previous experience as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operational Resilience analyst or in a similar role within a regulated financial services environment.
* Understanding of risk and compliance requirements under FCA, ISO 27001, and UK GDPR/DPA.
* Familiarity with contract management, vendor onboarding, and procurement procedures.
* Strong administrative, organisational, and communication skills.
* Experience using vendor management systems (VMS) or similar tools would be beneficial.
Apply now to become a key part of a collaborative team and make an impact in the evolving world of third-party risk.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Resident Liaison Officer - Hertfordshire - Social Housing Contractor - Up to £45,000 per annum CBW are currently representing a leading Social Housing contractor as they recruit for an experienced Resident Liaison Officer to join their growing team in Hertfordshire! About the Role:Our client, a leading construction and housing company, is seeking a proactive and professional Resident Liaison Officer to support ongoing projects across Hertfordshire. You will act as the primary point of contact for residents, ensuring clear communication, addressing queries, and maintaining positive relationships throughout the project lifecycle. This is an exciting opportunity to work with well-established teams on high-profile developments. Key Responsibilities:Serve as the main point of contact for residents, tenants, and local stakeholders.Communicate project updates, schedules, and any potential disruptions clearly and professionally.Respond to and resolve resident concerns, escalating where necessary.Conduct site visits to monitor community impact and support compliance with agreed standards.Collaborate with project teams, contractors, and local authorities to ensure smooth project delivery.Maintain accurate records of all resident interactions and communications.Requirements:Previous experience in a customer-facing, community engagement, or liaison role; experience within construction or housing is preferred.Excellent communication and interpersonal skills, with the ability to handle sensitive issues diplomatically.Strong organisational skills with the ability to manage multiple sites and stakeholders.Full driving licence and access to a vehicle is advantageous.Benefits:Competitive salary and benefits package.Opportunity to work on high-profile construction and housing projects.Supportive and collaborative working environment.Career development opportunities within the construction sector.How to Apply:If you are a confident and approachable professional with experience in resident engagement and want to be part of a dynamic team, please send your CV to abbie@cbwstaffingsolutions.com for immediate consideration.....Read more...
An exciting opportunity has arisen for an Care Trainer to join our client, a well-established care provider supporting adults with complex needs delivering high-quality, person-centred services.
As an Care Trainer, you will be designing and delivering engaging training programmes that equip staff with the skills and confidence to provide exceptional care.
You will be responsible for:
* Delivering interactive induction sessions to ensure new staff achieve the Care Certificate.
* Creating and delivering engaging training programmes tailored to real-world care needs.
* Embedding regulatory standards, legislation, and best practice into training content.
* Supporting the workforce in areas such as safeguarding, autism, medication, mental health, and accurate reporting.
* Assisting with career pathways and apprenticeships to support staff progression.
* Monitoring training compliance and continuously enhancing the learning offer.
* Promoting a culture of growth, learning, and excellence across the organisation.
What we are looking for:
* Previously worked as an Care Trainer, Health and Social Care Trainer, Training Officer, Learning and Development Officer, Learning and Development Trainer, Healthcare Trainer, Training Manager, L&D Officer, L&D Manager, L&D Trainer or in a similar role
* Previous experience delivering training within the health and social care sector.
* A recognised training qualification (such as Level 3 AET, PTLLS, or CTLLS).
* Strong presentation and facilitation skills, with the ability to engage a wide range of learners.
* Organised, adaptable, and able to manage a varied workload.
* Full UK driving licence and flexibility to travel across sites.
What's on offer:
* Competitive salary.
* 20 days' annual leave plus bank holidays.
* Blue Light Card benefits and cashback rewards.
* Comprehensive induction and ongoing professional development.
* A supportive, values-driven environment where you can thrive.
This is a fantastic opportunity to make a real impact by shaping the skills and future of a dedicated care workforce.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Under the supervision/direction of a Trading Standards Officer:
Deliver intelligence-led Trading Standards compliance programmes, utilising a range of preventative and enforcement options, including:
Providing advice and information to businesses on compliance with Trading Standards laws
Providing advice, information and assistance to vulnerable consumers
Examining/inspecting, sampling, testing of goods, services and procedures/practices
Researching and investigating traders/trade practices
Producing written reports, compiling evidential files, giving evidence in Court
Utilising innovative/alternative enforcement actions where appropriate
Comply with applicable statutory and organisational procedural requirements and best practice
Update service records and submit intelligence logs in a timely fashion, disseminate information and intelligence appropriately, ensure confidentiality and security of sensitive information
Work independently and/or collaboratively with a team and/or external partners
Develop and maintain up-to-date knowledge and skills in relevant areas of legislation and professional practice
Training:Full training will be provided for all aspects of this role, and you will also be able to take advantage of the extensive training course opportunities open to all Warwickshire County Council staff. The skills, knowledge and behaviours learned on the job will enable you to complete the Level 6 Trainee Trading Standards Officer, for which you will be given time to complete in your working hours and through training provided by CSA Services Ltd. The delivery of this apprenticeship is a mixture of work-based portfolio building, plus workshops with CSA Ltd (delivered online) and associated assignments to complete.Training Outcome:You will undertake the Level 6 Trading Standards Professional Apprenticeship and will have the opportunity to continue developing beyond your qualification through specific training.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, general office hours e.g. 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Senior Residential Childcare Officer – SunderlandA UK driving licence and access to a vehicle are required for this role with the willingness to get business insurance.Experience RequiredLevel 3 Residential Childcare RequiredDo you want to support children and young people’s learning and personal development?Do you want to make a difference in their lives?Would you like to work with our innovative team that values honesty, commitment, flexibility, and integrity?Apply now if you want to make a difference. Location: ROC Children’s Homes, Sunderland Hours: 38.5 hours per week (including sleep-ins, weekends, and Bank Holidays) Reports to: Registered Manager & Deputy ManagerSalary: £33,000 - £36,000 per annum + £50 per sleep in (minimum 8 PCM)£45 per on callAbout ROC Group: ROC the National Care Employer of the Year (2022) is looking for a full-time Senior Residential Childcare Officer to join the team in safe, nurturing, and caring homes for children and young people.As a Senior Residential Childcare Officer, you will support young people in their day-to-day lives, providing high-quality, safe, and nurturing care. You’ll help with the everyday needs and activities of the young people whilst providing them with life skills and great memories! The home is Ofsted registered, and you will work with the team to make sure the home is compliant with the regulations.ROC Group is committed to safeguarding and promoting the welfare of children and young people and is an equal opportunities employer. All roles are subject to enhanced DBS checks, references, and a 6-month probationary period.Job Purpose: As a Senior Residential Childcare Officer, you will lead by example in providing care and support to young people with emotional, behavioural, or learning difficulties. You will guide and support Residential Childcare Workers, assist the management team, and help ensure the highest standards of care are consistently delivered.Key Responsibilities:Young Person Support:
Provide direct care and emotional support tailored to individual needs.Advocate for young people and promote their physical, mental, and emotional wellbeing.Monitor for signs of distress or abuse, prioritising their safety at all times.Encourage independence, education, and participation in leisure activities.Build strong, positive relationships with families, professionals, and external agencies.Guide young people through structured routines and behavioural boundaries.
Leadership and Team Support:
Act as a role model to the team, promoting high standards of care and conduct.Support daily operations and ensure compliance with legislation, policies, and procedures.Assist in team development through training, supervision, and motivation.Contribute to effective communication and documentation, including audits and reports.Promote flexible working, team morale, and proactive problem-solving.Maintain confidentiality, data protection, and uphold health and safety standards.
Transport young people in line with care plans and legal requirements.
Personal Development:
Engage in ongoing training and development.Attend team meetings, contribute to continuous improvement, and uphold equality and diversity at all times.
Benefits:Enhanced DBS check paid for by the companyHealthcare PlanFree ParkingExcellent learning and development opportunitiesRefer a friend bonus schemeProfit share schemeRecognition schemeCredit union saving schemePaid for level 4 on completion of a probationary periodCompany EventsAward-winning company cultureSo – if you are an experienced Residential Childcare Officer, apply now or call on 0330 335 8999.....Read more...
Senior Residential Childcare Officer – South ShieldsA UK driving licence and access to a vehicle are required for this role with the willingness to get business insurance.Experience RequiredLevel 3 Residential Childcare RequiredDo you want to support children and young people’s learning and personal development?Do you want to make a difference in their lives?Would you like to work with our innovative team that values honesty, commitment, flexibility, and integrity?Apply now if you want to make a difference. Location: ROC Children’s Homes, South Shields Hours: 38.5 hours per week (including sleep-ins, weekends, and Bank Holidays) Reports to: Registered Manager & Deputy ManagerSalary: £33,000 - £36,000 per annum + £50 per sleep in (minimum 8 PCM)£45 per on callAbout ROC Group: ROC the National Care Employer of the Year (2022) is looking for a full-time Senior Residential Childcare Officer to join the team in safe, nurturing, and caring homes for children and young people.As a Senior Residential Childcare Officer, you will support young people in their day-to-day lives, providing high-quality, safe, and nurturing care. You’ll help with the everyday needs and activities of the young people whilst providing them with life skills and great memories! The home is Ofsted registered, and you will work with the team to make sure the home is compliant with the regulations.ROC Group is committed to safeguarding and promoting the welfare of children and young people and is an equal opportunities employer. All roles are subject to enhanced DBS checks, references, and a 6-month probationary period.Job Purpose: As a Senior Residential Childcare Officer, you will lead by example in providing care and support to young people with emotional, behavioural, or learning difficulties. You will guide and support Residential Childcare Workers, assist the management team, and help ensure the highest standards of care are consistently delivered.Key Responsibilities:Young Person Support:
Provide direct care and emotional support tailored to individual needs.Advocate for young people and promote their physical, mental, and emotional wellbeing.Monitor for signs of distress or abuse, prioritising their safety at all times.Encourage independence, education, and participation in leisure activities.Build strong, positive relationships with families, professionals, and external agencies.Guide young people through structured routines and behavioural boundaries.
Leadership and Team Support:
Act as a role model to the team, promoting high standards of care and conduct.Support daily operations and ensure compliance with legislation, policies, and procedures.Assist in team development through training, supervision, and motivation.Contribute to effective communication and documentation, including audits and reports.Promote flexible working, team morale, and proactive problem-solving.Maintain confidentiality, data protection, and uphold health and safety standards.
Transport young people in line with care plans and legal requirements.
Personal Development:
Engage in ongoing training and development.Attend team meetings, contribute to continuous improvement, and uphold equality and diversity at all times.
Benefits:Enhanced DBS check paid for by the companyHealthcare PlanFree ParkingExcellent learning and development opportunitiesRefer a friend bonus schemeProfit share schemeRecognition schemeCredit union saving schemePaid for level 4 on completion of a probationary periodCompany EventsAward-winning company cultureSo – if you are an experienced Residential Childcare Officer, apply now or call on 0330 335 8999.....Read more...
Our client is a well-established international financial institution in Central London, offering a full suite of banking products to individual and corporate clients. Regulated by leading UK authorities, the bank is known for its collaborative and high-performing culture.
We are seeking a Third Party Risk Manager to oversee the bank's external vendor and supplier relationships. You will manage onboarding, compliance, risk, performance, and contracts, ensuring all third-party engagements align with internal policies and UK regulatory requirements. Reporting to the Operational Resilience & Business Continuity Manager, you will support governance frameworks and third-party oversight programmes.
You will be responsible for:
* Vendor Management: Lead supplier selection, onboarding, and due diligence, maintaining a centralised vendor register with risk ratings, contract status, and service classifications.
* Risk & Compliance: Conduct vendor risk assessments and reviews, ensuring adherence to FCA/PRA regulations, GDPR/UK DPA 2018, ISO 27001, and internal policies; support operational resilience assessments.
* Performance & Contracts: Develop SLAs/KPIs, monitor performance, coordinate remediation plans, and manage contracts in collaboration with Legal; act as main liaison with vendors and internal stakeholders.
* Governance & Reporting: Maintain audit trails, risk documentation, and performance records; prepare management reports and dashboards; support internal and external audits.
* Process Improvement: Identify and implement enhancements to the third-party management framework, promoting best practices in vendor governance and risk mitigation.
Requirements:
* Previously worked as a Third Party Risk Analyst, Third Party Risk Officer, Third Party Risk Manager, third party manager, Risk Officer, Risk Analyst, Risk Specialist, Procurement Analyst, Supplier Relationship Manager, Vendor Manager, Supplier Management Analyst, Operational Resilience analyst or in a similar role.
* Relevant degree or equivalent qualification.
* Minimum 2 years' experience in third-party/vendor management, procurement, or supplier risk, preferably in financial services.
* Understanding of FCA/PRA regulations, operational resilience, ISO 27001, GDPR, and risk management frameworks.
* Experience with SLAs/KPIs, contract reviews, and vendor management systems.
* Strong stakeholder engagement, communication, and negotiation skills.
* Relevant certifications (CTPRP, CRVPM, CIPS) are advantageous.
This is an opportunity to join a growing financial institution and make a tangible impact on third-party governance and operational resilience.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job Description:
Our client, a reputable financial services firm, is seeking an experienced Data Protection Officer to join their innovative team based in Newcastle.
In this broad role, the successful candidate will have the opportunity to shape data governance practices, work closely with senior stakeholders, and be the key point of contact for regulators in a fast-paced, evolving environment.
Essential Skills/Experience:
Demonstrable experience as a Data Protection Officer or senior privacy professional within financial services
In-depth knowledge of UK GDPR, Data Protection Act 2018, and financial sector regulatory requirements
Proven track record in conducting Data Protection Impact Assessments (DPIAs), managing Records of Processing Activities (RoPA), and leading privacy audits
Strong understanding of investment platforms, client data flows, and compliance obligations
Experience collaborating with cross-functional teams including Legal, Risk, IT, and Product to implement privacy by design principles
Analytical and strategic thinker with the ability to manage privacy risks proactively
Professional certifications in data protection or privacy (e.g., CIPP/E) advantageous
Background in compliance beneficial
Core Responsibilities:
Lead the development and execution of data protection policies, training, and risk management programmes
Oversee and advise on privacy impact assessments and legitimate interest assessments across all business areas
Serve as the primary contact point for regulatory bodies such as the Information Commissioner’s Office (ICO) and for data subject enquiries
Drive the organisation’s response to data breaches and privacy incidents, ensuring timely investigation and reporting
Collaborate closely with internal stakeholders to embed privacy by design and default into systems, services, and third-party integrations
Monitor regulatory developments and emerging risks to ensure ongoing compliance and enhance data governance frameworks
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16197
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
The main duties for the Trainee Compliance Administrator apprentice are to learn and assist the Compliance team with the following:
Day-to-day compliance monitoring and data input to produce Key Performance Indicators
Ensure that policies, procedures and standards are implemented within the office; assist in the delivery of training as required
Develop and maintain strong relationships with all employees and provide appropriate advice on compliance matters; refer issues to line management
Monitor changes to U.K. legislation and rules affecting the firm's business and advise management and staff of the implications of these changes
Recommend improvements where appropriate and ensure that compliance manual and policies and procedures are kept up-to-date in light of developing legislation
Coordinate and participate in any regulatory examinations as needed
Assist and undertake compliance monitoring, audits and risk assessments
Assist the Compliance Team in maintaining Compliance policies and procedures
Assist in Compliance training for new starters, starter packs HR documentation
Maintain records of all compliance record keeping
Assist in the preparation of regulatory reporting returns within set timeframes
Assist in preparation of the risk monitoring reports
Training:
Compliance and Risk Officer Level 3 Apprenticeship Standard
Training Outcome:
This may lead to a permanent position with employer and future progression
Employer Description:Bower is more than one of the most established and recognised independent companies in the equity release advice space.
With advisers based all over the UK, we’re a dynamic group of financial experts who thoroughly understand the market, the economy and the latest regulations – and, most importantly, we know how to use this knowledge and expertise to help you get to where you want to be.
Each of our expert advisers work tirelessly to make sure you receive the highest quality financial guidance and support – without any pressure to proceed. In fact, we would rather advise you not to go ahead than provide you with the wrong product or service.
We want to make sure you always feel in control of the decisions you’re making, and the financial path you’re forging for yourselves and your families. We want you to feel unwaveringly confident in your choices, regardless of whether the right route includes an equity plan or another more suitable home finance product. We’ll be with you every step of the way to discuss your options on your terms, at your preferred pace, in a way that makes you feel comfortable, reassured, and heard. Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,Organisation skills,Administrative skills....Read more...
Business Controller | Essen | €5,000–€6,000I am looking for a Business Controller to join an international service centre in Essen, supporting operations across multiple European markets. This is a key finance leadership role, focused on payroll, invoicing, compliance, VAT, year-end closing, and business controlling. You will play a vital part in streamlining finance processes, integrating acquired companies, and ensuring efficient operations across the region. Perks & Benefits
Salary: €5,000–€6,000 per month (flexible, depending on experience)Impact: Lead finance and business controlling across multiple countriesGrowth: Be part of a rapidly expanding international organisationCulture: Collaborative, young, and dynamic team with a strong office culture
Your Experience
Degree in finance, accountancy, or a related fieldSeveral years of experience in finance/accounting, ideally with exposure to professional services or production companiesBusiness controlling experience is a strong advantageBackground in smaller accountancy firms also consideredStrong Excel skills; PowerBI knowledge preferred (Mysolution experience a plus)Fluent in English, Business German.Hands-on, proactive approach – comfortable solving problems and streamlining processes
Your Responsibilities
Take ownership of payroll, invoicing, compliance, VAT, and year-end closing processesManage and improve finance workflows across the service centreOversee cash flow and business planning in close collaboration with the Netherlands finance teamSupport the integration of acquired companies, including removing external service providers and consolidating processesWork closely with the compliance officer and Director of Finance on regulatory and reporting mattersProvide regular reporting and insights through Excel, PowerBI, and other tools
If you are interested, please contact Clay at COREcruitment: clay@corecruitment.com....Read more...
HR Manager – Premium Restaurant Opening Central London £60,000–£65,000 A brand-new restaurant is opening this Autumn – and we’re looking for a hands-on HR Manager to help bring it to life. This is the UK debut for a global name, and they need someone who can take HR from zero to fully operational, ensuring the people side of the business runs smoothly from day one.You’ll own everything HR – recruitment, onboarding, systems, compliance, training, staff engagement – the lot. One HR Officer is already in place, with the option to expand the team once the restaurant is up and running. You’ll work closely with the leadership team pre-opening and then take full ownership of the day-to-day HR operations.Based on-site in London, with flexible hours and hybrid options, this role offers the chance to grow with the brand as they expand. What you’ll be doing:
Leading all HR operations and ensuring full compliance from the outsetManaging headcount and labour budgetsOverseeing recruitment, onboarding, and inductionsDriving staff engagement, welfare, and cultureSupporting managers with ER, performance management, and development plansImplementing HR systems and tech across the businessSupporting the wider group HR team on UK-specific projects
We’re looking for someone who:
Is confident, proactive, and hands-on – ideally with new opening experienceHas strong knowledge of UK employment law and hospitality HRCan balance compliance with building a positive, high-performing cultureHas experience managing a team and leading through changeHolds a CIPD qualification (essential)Has experience with Harri (a definite plus)
If this feels like your next move – or you know someone perfect for it – drop me a message or send your CV to kate@corecruitment.com....Read more...
Technical Compliance Manager Bristol £40,000 - 45000 per annum DOE, My Client an established food manufacturer supplying premium products predominantly to Wholesalers is currently seeking a Technical Compliance Manager to join their team. This role will report to the Chief Operating Officer and work alongside the site Technical manager. They will ensure tasks relating to quality, safety and legality are completed by supporting production, carrying out tasks outlined by the quality management system. We are looking for an experienced Technical Compliance Manager or an ambitious and enthusiastic individual with quality assurance experience within the food industry looking to take the next step in their career.Areas of responsibility for the Technical Compliance Manager : ·Increasing the Technical standards by which the Company operates and supporting the manufacturing standards and seeking to raise them continuously ·Support the technical managers activity ensuring compliance with the site FSQM and any necessary audit standards and legal requirements ·Support factory compliance with FSQMS including managing and organising GMP and fabrication audits ·Support factory compliance with traceability requirements including leading traceability exercises and organising for tests of the system ·Approving and auditing all suppliers and maintain an approved suppliers' database ·To advise management on current, potential or future issues that may affect the business in a timely and effective manner ·Manage and help maintain documents required to support FSQMS ·Manage the control of non-conforming products in the factory ·Manage product labelling within the factory ·Support the production of pack copies and finished product specifications ·Be an active member of the site's HACCP team ·Involvement with FSSC/BRC activities ·Communicate effectively with production managers, supervisors, team leaders and operatives ·Compile KPI data for the technical department on a weekly basis for trend review ·Compile complaint information and support trend analysis ·Arrange microbiological sampling, and analyse trends from results ·Investigate trending issues, one-off concerns or opportunities for improvement through root cause analyses ·Deputise for technical manager as required Skill s required for the Technical Compliance Manager : ·Qualified with a Degree or equivalent level qualification or by experience in Food Science or related subject matter ·Previous experience in a supervisory/managerial position ·This role would be the ideal position for someone who has experience of working in technical team within a food manufacturing environment ·HACCP L3/FSL3 trained ·BRC or BRCGS working knowledge of food standard/similar GFSI standard are preferred but not essential ·Possess a good level of communication and attention to detail ·Experience of supporting FSQMS within a food manufacturing environment ·Good problem solving skills and the ability to work to strict timeframesBenefits: ·Salary £40-45,000 per annum DOE ·Monday to Friday working 37.5 hours per week on site ·22 days holiday plus bank holidays ·Pension ·On-site parking If the role is of interest, then please send your CV today Key words QA Manager, QS manager, technical supervisor, Technical Team Lead, Tech manager, Tech systems Manager ....Read more...
We have five exciting roles available:
Business Administration (Level 3).
Play a key role in supporting our teams with organisation, reporting, and coordination. You’ll help ensure the smooth running of our operations so our global aviation customers get the service they need, when they need it.
Supply Chain Operative (Level 3)
Be part of the team that keeps aircraft parts moving. From stock control to logistics and shipping, you’ll help ensure the right parts get to the right place on time – critical to keeping planes in the air.
Procurement (Level 3)
Learn how to source, negotiate, and manage supplier relationships to secure high-quality aircraft parts at the right cost. Your work will directly impact AJW’s ability to deliver for our airline customers.
Sales Executive (Level 4)
Build relationships with airlines and aviation partners, learn how to manage accounts, and develop sales strategies that help AJW grow its global customer base.
Regulatory Compliance Officer (Level 3)
Help maintain the highest safety, compliance, and quality standards in aviation. You’ll support audits, analyse risks, and contribute to continuous improvement projects that keep AJW operating at world-class levels.Training Outcome:AJW commits to offering a permanent, full-time role at the end of your apprenticeship. Employer Description:AJW is the world-leading independent specialist in the global management of commercial and business aircraft spares. We provide the civil aerospace sector with the most efficient and progressive end-to-end supply chain solutions for the provision and repair of components, warehousing, and logistical service. We reduce costs, improve profitability and support the brand values, goals, and image of our customersWorking Hours :Hours: Full-time, Monday- Friday 08:30- 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Non judgemental....Read more...
Position: Head of Department Residential Property
Location: Liverpool
Salary: DOE
Hybrid working available
Overview:
Our client, a highly regarded and forward-thinking legal services provider, is seeking an experienced and inspiring legal leader to join their Residential Property division. This is a fantastic opportunity for a dynamic legal professional to play a key leadership role in a fast-evolving, client-centric business. Youll be at the forefront of driving service excellence, team development, and operational performance.
The Role:
As Head of Legal Services, you will be responsible for delivering exceptional legal services tailored to client needs, ensuring full compliance with both internal policies and external regulatory requirements. Representing the firm as a true ambassador, you will promote its services with professionalism and integrity.
Key Responsibilities:
- Provide inspirational leadership across the department, fostering a culture of empowerment, accountability, and high performance.
- Develop and maintain open, effective communication channels within and across teams, building a cohesive, collaborative working environment.
- Lead your team through ongoing change as the property market and business processes evolve, ensuring clarity, engagement, and alignment with company goals.
- Champion a strong client-first culture, balancing legal excellence with a focus on the customer experience.
- Drive continuous improvement by turning complaints into opportunities for learning and service enhancement, working closely with the Compliance Officer for Legal Practice (COLP).
- Leverage internal technical expertise and reporting tools to support operational decision-making and ensure the team is resourced effectively and efficiently.
- Collaborate with the Finance team to maintain accurate 12-month forecasts and align staffing levels with business needs.
- Build strong internal and external relationships to enhance service delivery and grow the client base.
Candidate Profile:
- Qualified Solicitor, CILEX, or Licensed Conveyancer
- Minimum of 4 years PQE
- Proven leadership and management experience within a legal environment
- Strong people management, communication, and interpersonal skills
- Commercially aware with a strategic mindset and ability to network effectively
- Committed to delivering excellent client service and driving team development
Whats on Offer:
- 25 days holiday plus bank holidays
- Employee referral bonus scheme
- Health cash plan fully covered
- Company pension scheme
- Death in service benefit
- Employee Assistance Programme
- Hybrid/flexible working options with full home office setup provided
- Unlimited access to professional development via the in-house training academy
If this role sounds of interest call Rebecca on 0151 2301 208 or send across your up to date CV to r.davies@clayton-legal.co.uk....Read more...
