Role: Founders Associate (Part-time) A hyper-personal support role working directly with the founder of a boutique insurance consultancy specialising in international health care services for high-net-worth individuals. This position requires exceptional interpersonal skills, discretion, and the ability to provide concierge-level service to both the founder and the firm's exclusive clientele. Key ResponsibilitiesProvide direct support to the founder in managing client relationships and communicationsHandle sensitive client information with absolute confidentiality and discretionCoordinate complex scheduling and logistics for high-profile client meetingsAssist with preparation of bespoke insurance proposals and presentationsManage correspondence with international health care providers and insurance partnersSupport client on boarding and relationship management processesAnticipate needs and proactively resolve potential issues before they ariseEssential AttributesExceptional interpersonal skills with natural warmth and personabilityArticulate communication abilities, both written and verbalComfortable working with high-net-worth individuals without being intimidatedMeticulous attention to detail and impeccable organisational skillsAbility to maintain absolute discretion and confidentialityAdaptable to the changing needs of a boutique consultancy environmentSelf-motivated with the ability to work independentlyProfessional demeanour and presentation appropriate for high-end client interactionsDesirable ExperiencePrevious experience in a personal assistant or executive assistant roleBackground in luxury services, private client services, or concierge rolesUnderstanding of insurance, healthcare, or financial services sectorsExperience working with high-net-worth or ultra-high-net-worth individualsFamiliarity with international business protocols and cultural sensitivitiesWorking ArrangementsPart-time position with flexible hoursHybrid working model with some in-person London meetings requiredOccasional availability for urgent matters outside standard hoursCompetitive compensation reflective of the high-calibre support required, salary based on FTE. £15-£21ph DOE....Read more...
As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Concierge respond to enquiries, converting them into memberships. Concierges are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is always at the highest level.
What you’ll do:
Be the first point of call for customers
Answer incoming calls to the centre
Deal with transactions including setting up direct debits and cash handling
Handle membership enquiries, including selling memberships to customers
Deliver first-class customer service
Answer customer queries
Set up equipment
Be a key support to your team daily, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre
What your apprenticeship includes:
A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship trainer
The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
Centre Opening Hours (including events):
Monday to Friday, 06:30-22:00.Weekends, 08:00-18:00.
Early shifts start 30 minutes prior to building opening; Late shifts finish 30 minutes after building closes.
Hourly Rates:
Under 18 - £9.34
Over 18 - £13.85
Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:Wavelengths Leisure Centre is located just a 5-minute walk from Deptford train station on the Lewisham and Greenwich border. Working in partnership with Lewisham Council, our 50 station gym also contains two fitness studios, plus a third studio on the first floor.Working Hours :40 hours a week, exact shifts to be confirmed - including early mornings, evenings and weekends.Skills: Communication skills,Customer care skills,Team working....Read more...
An opportunity has arisen for a Sales & Marketing Coordinator to join a vibrant and fast-paced hospitality business known for delivering memorable guest experiences across the UK and internationally.
As a Sales & Marketing Coordinator, you will be supporting both sales and marketing functions - working across events, group bookings, and local marketing initiatives to enhance visibility and drive revenue.
This full-time onsite role offers a salary of up to £35,000 DOE working 5 days a week and benefits.
You will be responsible for:
? Managing and coordinating group bookings and associated materials
? Overseeing booking portals and maintaining accurate sales records
? Handling input, reporting, and administration duties using the internal CRM system
? Liaising with travel planners and marketing partners to ensure smooth delivery of services
? Supporting the sales & marketing team with client outreach, prospecting, and follow-ups
? Assisting in the planning and execution of events and private functions
? Updating local website content including event calendars and marketing imagery
? Attending promotional events and client functions as a brand representative
? Coordinating operational tasks between departments for marketing-led events
? Managing social media posts and email campaigns using pre-approved templates
What we are looking for:
? Previously worked as a Sales & Marketing Coordinator, Sales Coordinator, Events Sales Executive, Conference Sales Executive, Hotel Receptionist, Banqueting Sales Executive, Receptionist, Events Executive, Sales & Marketing Assistant, Bookings Coordinator, Concierge or in a similar role.
? Prior experience in a sales and marketing support role within hospitality, events, or tourism
? Social media literacy and confidence in email marketing platforms
? Comfortable presenting to small groups and stakeholders
? Must have experience using office365, Word, Excel etc
? Experience with Triple seat is highly ....Read more...
DIRECTOR OF ROOMS – LUXURY 5* RESORT ISLAND PROPERTY, KSA!We are looking for a Director of Rooms for this absolutely beautiful property in a very beautiful but remote part of Saudi! We are looking for an individual who has a huge passion for the highest levels of service to head up this division.The Director of Rooms / Guest Experience Director forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel. Directs and controls the activities of the Front Desk, Reservations, Concierge, Housekeeping, SPA & Fitness, Security, Engineering and Guest Services. Assures that standards are met, guests and employees are satisfied and problems are promptly resolved. The Director also works closely with Sales and the Director of Revenue to enhance the Hotel occupancy levels and rates.We are looking for individuals who have strong leadership and interpersonal skills, are able to prioritize and adapt to the changing needs of the operation, and can evidence having a solid work ethic, good business acumen and a passion for service.Experience, skills & attributes required:
Experience in a similar position at International Luxury 5* Luxury Resort Hotel or a very strong Assistant Rooms Director will be considered tooIsland Resort experience or experience having worked in more remote locations beneficialStrong Housekeeping experience/knowledgeGreat leadership & communication skillsInternational luxury experience in leading hotelsGreat team playerGood business acumen
Salary package: Negotiable for right person plus full expat benefits including accommodation etc.Get in touch: michelle@corecruitment.com....Read more...
Front of House Manager - Luxury Country House Hotel, SurreyLocation: SurreySalary: NegotiableAre you a warm, professional, and service-driven hospitality leader? We are seeking an exceptional Front of House Manager to join the team at a stunning luxury country house hotel nestled in the heart of Surrey. With beautifully appointed interiors, outstanding service, and an enviable countryside setting, this property is a destination for refined escapes and memorable experiences. As Front of House Manager, you will be the face of the hotel and a key ambassador for the guests journey. You’ll oversee the seamless operation of the reception, concierge, and guest services teams, ensuring every guest is welcomed with impeccable service and warmth from arrival to departure.Key Responsibilities:
Lead, motivate and inspire the front office team to deliver five-star service at all timesManage check-in/check-out procedures, guest communications, and daily operationsMaintain front office SOPs, ensuring compliance with company and brand standardsHandle guest feedback, complaints, and requests promptly and professionallyWork closely with housekeeping, F&B, and events teams to ensure guest satisfactionSupport recruitment, training, and development of the FOH teamOversee scheduling, budgeting, and performance reporting
Requirements:
Proven experience in a similar Front Office or Guest Relations role within a luxury hotelA genuine passion for hospitality and delivering outstanding guest serviceStrong leadership, communication, and problem-solving skillsExperience with hotel PMS (e.g. Opera etc.)Immaculate personal presentation and attention to detail....Read more...
ASSISTANT FRONT OFFICE MANAGER - DUBAI Our lient, an international hospitality group is looking to add an Assistant Front Office Manager to their team. The Assistant Front Office Manager will oversee the daily operations of the front desk, ensuring exceptional guest service and smooth operations. This position demands excellent organisational and leadership skills, as well as exceptional communication abilities to liaise with other departments and ensure the smooth running of the hotel. We are looking for someone with high energy and a great personality! Roles included but not limited to:
Supporting the Front Office Manager in daily operations, ensuring smooth functioning of the front desk. Managing and training front desk staff, including receptionists and concierge personnel. Ensuring guests receive excellent service, handling inquiries, requests, and complaints professionally. Overseeing the check-in and check-out process for guests, ensuring accuracy and efficiency. Managing reservations, cancellations, and room assignments, potentially including rate management and inventory control.Managing inventory related to front desk operations.
Handling cash transactions accurately and securely.
Ad hoc duties requested by the Front Office Manager
Ideal candidate:
Bachelor's degree in hospitality, business administration, or a related field4 years of experience in front desk management or a related roleExcellent communication and customer service skillsAbility to manage and prioritize multiple tasks in a fast-paced environmentStrong leadership and team management abilitiesProficient in Microsoft Office and hotel management software
Salary package: AED8000pm + flights, accommodation and transport....Read more...
Director of Rooms – Tabuk, KSAWe have been retained by a luxury resort in KSA to find a Director of Rooms. This role could also suit an Assistant Director of Rooms or a very strong Front Office Manager, looking for a leadership role. Due to Saudization requirements, the client is particularly interested in speaking with Saudi Nationals for this position.Director of Rooms Role – Overview:
Responsible for the oversight and management of the rooms division, ensuring the highest standards of luxury and personalized service.A dynamic leader with a proven track record in luxury hospitality, exceptional operational expertise, and a passion for delivering unparalleled guest experiences.Lead, mentor, and develop the rooms division team, including front office, housekeeping, concierge, guest services, and laundry departments.Oversee daily operations of the rooms division, ensuring seamless and efficient service delivery.Champion the guest experience, ensuring every interaction is personalized, memorable, and exceeds expectations.Develop and manage the rooms division budget, controlling expenses while maintaining quality and service standards.Contribute to the development and execution of the hotel’s strategic plans and initiatives.Ensure compliance with all health, safety, and regulatory requirements.
Qualifications, Skills & Experience:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.Minimum of 8+ years of experience in luxury hotel operations, with at least 3 years in a senior leadership role.Proven experience with top luxury hotel brands.Strong financial acumen, including budget management and financial reporting.Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with guests, team members, and stakeholders.Outstanding organizational and problem-solving abilities, with a strong focus on attention to detail and quality.Ability to work under pressure and manage multiple priorities with a flexible and adaptable approach.
Salary Package Offered: Negotiable for the right person and dependent upon experience – accommodation and full family benefits offeredGet in touch: michelle@corecruitment.com....Read more...
Job Title: House Manager – Luxury Residential LivingSalary: Up to £65,000 Location: LondonWe are recruiting a passionate and experienced House Manager to lead day-to-day operations in one of London’s premier luxury residential properties. This is an exceptional opportunity for a hospitality-driven leader who is committed to delivering outstanding resident experiences, developing a high-performing team, and maintaining the highest standards across services. About the Position
Lead the delivery of hospitality services across the residence, ensuring an exceptional experience for residents and guests.Manage the front-of-house teams including Concierge, Housekeeping, and Chauffeurs.Oversee rostering and team planning to ensure seamless coverage and excellent service.Ensure the residence is always presented to a premium standard Drive continuous improvement and service innovation in line with brand standards.Support the delivery of resident events and social experiences.Collaborate with internal and external stakeholders to maintain consistent service excellence.
The Successful Candidate
Experience in a high-end hospitality, residential or private members’ club environment.Proven people leader with the ability to motivate and inspire multidisciplinary teams.Strong organisational and operational skills with a keen eye for detail.Natural communicator with a resident-first mindset and excellent customer service skills.Confidence in managing compliance, safety, and health regulations.Experience with CRM/PMS systems is a plus.Passionate about luxury service, resident satisfaction, and creating a vibrant residential community.
Company Benefits
Competitive salaryDynamic and inclusive team cultureContribution to an innovative lifestyle-led living concept
If you are keen to discuss the details further, please apply today or send your cv to Ed at Corecruitment dot Com ....Read more...
An opportunity has arisen for a Sales & Marketing Coordinator to join a vibrant and fast-paced hospitality business known for delivering memorable guest experiences across the UK and internationally.
As a Sales & Marketing Coordinator, you will be supporting both sales and marketing functions - working across events, group bookings, and local marketing initiatives to enhance visibility and drive revenue.
This full-time onsite role offers a salary of up to £35,000 DOE working 5 days a week and benefits.
You will be responsible for:
* Managing and coordinating group bookings and associated materials
* Overseeing booking portals and maintaining accurate sales records
* Handling input, reporting, and administration duties using the internal CRM system
* Liaising with travel planners and marketing partners to ensure smooth delivery of services
* Supporting the sales & marketing team with client outreach, prospecting, and follow-ups
* Assisting in the planning and execution of events and private functions
* Updating local website content including event calendars and marketing imagery
* Attending promotional events and client functions as a brand representative
* Coordinating operational tasks between departments for marketing-led events
* Managing social media posts and email campaigns using pre-approved templates
What we are looking for:
* Previously worked as a Sales & Marketing Coordinator, Sales Coordinator, Events Sales Executive, Conference Sales Executive, Hotel Receptionist, Banqueting Sales Executive, Receptionist, Events Executive, Sales & Marketing Assistant, Bookings Coordinator, Concierge or in a similar role.
* Prior experience in a sales and marketing support role within hospitality, events, or tourism
* Social media literacy and confidence in email marketing platforms
* Comfortable presenting to small groups and stakeholders
* Must have experience using office365, Word, Excel etc
* Experience with Triple seat is highly advantageous
* Right to work in the UK (valid work permit or settled status required)
* Fluency in English essential; other languages are a bonus
This is a great opportunity for a Sales & Marketing Coordinator to be part of a globally respected brand in the hospitality industry.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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