An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
? Act as primary contact for customers, managing bookings and providing workshop updates.
? Maximise workshop efficiency by scheduling jobs and upselling additional services.
? Process repair authorisations, warranty claims and accurate invoicing.
? Maintain vehicle service records and ensure parts are ordered promptly.
? Conduct pre- and post-service customer communications to ensure satisfaction.
? Keep reception area presentable and comply with all health & safety standards.
? Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
? Previously worked as a Service Advisor or in a similar role.
? Ideally have experience working with HGV or light commercial vehicles.
? Basic technical knowledge of commercial vehicles.
? Strong customer service and communication skills.
? Ability to multitask in a fast-paced environment.
Shifts:
? Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
? 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
? Competitive salary
? 30 days holiday including bank holidays
? Employer Statutory Pension Scheme
? Free Class IV MOT per year
? Mental Health First Aiders
? Referral bonus if you introduce your technician friends (£1500!)
? Paternity pay - Full 2 weeks pay
? Personal Accident Scheme
? Corporate uniform provided
? Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important In....Read more...
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits.
You will be responsible for
* Act as primary contact for customers, managing bookings and providing workshop updates.
* Maximise workshop efficiency by scheduling jobs and upselling additional services.
* Process repair authorisations, warranty claims and accurate invoicing.
* Maintain vehicle service records and ensure parts are ordered promptly.
* Conduct pre- and post-service customer communications to ensure satisfaction.
* Keep reception area presentable and comply with all health & safety standards.
* Stay updated on manufacturer requirements and maintain professional standards.
What we are looking for:
* Previously worked as a Service Advisor or in a similar role.
* Ideally have experience working with HGV or light commercial vehicles.
* Basic technical knowledge of commercial vehicles.
* Strong customer service and communication skills.
* Ability to multitask in a fast-paced environment.
Shifts:
* Monday - Friday:5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm
* 1 in 3 Saturday mornings: 7:00am - midday
What's on offer:
* Competitive salary
* 30 days holiday including bank holidays
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay - Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Are you an accomplished PR expert ready to take the next step in your career? The Opportunity Hub UK is partnering with a Central London based PR agency who is seeking an exceptional Senior Account Manager/Account Director to join their team.This agency is known for their strategic approach and creative campaigns in Corporate communications. They boast an impressive portfolio of clients across diverse corporate industries including finance, tech & property industries . You will play a pivotal role in driving client satisfaction, cultivating strong relationships, and executing successful PR strategies.Here are the benefits of this job:Competitive salary range of £50,000-£60,000, reflecting your experience and expertise.Hybrid working - 3 days in the office.Opportunity to work with prestigious clients and make a significant impact at a smaller agency.Supportive and collaborative work environment that fosters growth and development.Exciting challenges and a diverse range of projects across industries.Work-life balance and flexible working arrangements.Private health and dental care through BUPA after probation period.Professional development opportunities through PRCA membership and training courses.Wellbeing day off in addition to holiday entitlement, counselling support, and other services.Early Fridays, finishing at 4:30 pm on the last Friday of every month.Monthly social events, including dinners, activities, and team trips.Charity partner support, with time allotted for fund raising initiatives (currently Mind).ESG/Sustainability initiatives, including tree planting and potential short courses.New business commission of 7.5% for introducing new clients.Bonus based on company and individual performance.Here's what you'll be doing:Developing and implementing strategic PR campaigns to enhance brand reputation and achieve client objectives.Leading and mentoring a team of PR professionals, empowering them to deliver exceptional results.Building and nurturing strong client relationships, serving as a trusted advisor and ensuring their needs are met.Overseeing PR activities, including media relations, content creation, events, and social media engagement.Monitoring campaign performance and providing strategic recommendations for continuous improvement.Collaborating with internal teams and external partners to deliver integrated communication solutions.Staying informed about industry trends and innovative PR techniques to drive success.Here are the skills you'll need:Extensive experience in PR, managing client accounts and leading teams.Proven track record of delivering successful PR campaigns and achieving measurable results.Excellent communication and presentation skills.Strong leadership abilities, inspiring and guiding teams towards excellence.Strategic thinking, problem-solving skills, and a flair for creativity.Exceptional organisational and time management skills.Solid understanding of the media landscape and evolving PR trends.Experience in sectors such as technology, lifestyle, or finance is advantageous.....Read more...
As an Associate or Senior Associate, you will play a key role in the Banking Team working closely with partners and clients on a wide range of transactions, including secured and unsecured lending, acquisitions, project finance, and real estate finance.
The Client
Our client is a globally recognised full-service law firm, well known for its exceptional client service and commitment to delivering high-quality legal work across a wide range of industries. With an outstanding reputation both nationally and internationally, the firm is renowned for fostering a collaborative, inclusive, and supportive team environment. They are dedicated to the professional development of their employees, providing genuine opportunities for career progression and the chance to make a meaningful impact.
Benefits
Hybrid working (3 days from the office, 2 days from home)
Competitive salary and bonus structure
Exposure to high-profile, complex work alongside market-leading professionals
Clear pathways for career progression
The Role
Your responsibilities will include:
Leading and managing significant banking and finance transactions, including drafting, and negotiating complex legal documents such as loan agreements and security documentation.
Providing strategic legal advice to clients on bespoke financial arrangements, ensuring solutions align with their commercial objectives.
Building and maintaining strong client relationships, acting as a trusted advisor and contributing to business development initiatives.
Conducting legal research on relevant banking and finance legislation, regulation, and case law to ensure the highest standard of client service.
Mentoring and supervising junior team members, fostering their professional development.
Collaborating with colleagues across practice areas, including corporate and real estate, to deliver integrated legal services to clients.
The Ideal Candidate
You will have around 4-10 years of PQE in banking and finance, with demonstrable expertise in leading complex transactions. This is simply given as a guide - there are multiple opportunities available within the team at Associate and Senior Associate level, and the Partners are keen to speak to Banking Lawyers at all levels of qualification.
A strong academic background combined with excellent legal research, drafting, and negotiation skills.
A proactive and adaptable approach, with the ability to manage multiple work streams and deliver under tight deadlines.
How to Apply
If you are interested in this Leeds based Senior Associate (Banking) opportunity, or wish to apply, please contact Sophie Linley or Kieran Wallace at Sacco Mann on 0113 245 3338 or ask to speak to another member of the Private Practice team.....Read more...
Are you a Solicitor or Chartered Legal Executive in the Cumbria region considering a legal career move, or simply interested in a discussion about the market, salaries, benefits or your individual career options? Cumbria & the Lake District is generally a buoyant legal region and one we have enjoyed focusing on for a number of years now.
We have been involved with and witnessed a whole array of local moves (many that happen under the radar on a strategic basis, rather than as a result of a vacancy being advertised)
As a legal recruitment agency, we have also noticed new talent moving into the area from the larger cities in order to take advantage of the quality of life which this region offers.
If you are contemplating a move, a sensible first step would be for us to have a confidential conversation to assess the sort of options that would be available for your specific requirements. We generally see a willingness of law firms and partners to look at an individual solicitors’ talents, interests and requirements on a bespoke basis.
We have established relationships with law firms varying in size and reach across Cumbria, including Kendal, Cockermouth, Carlisle, Penrith and Windermere, to name a few locations. We are proud to have become a trusted advisor to many law firms in the region, which ensures that we understand their plans and requirements and so are able to provide active and tentative candidates alike, with highly effective introductions that bring out the best career options.
The law firms we collaborate with currently have live vacancies in areas such as:
Commercial Property
Private Client
Residential Conveyancing
Private Client & Contentious Probate
Family Law
Employment Law
Construction
Commercial Litigation
Corporate & Commercial Law
Irrespective of whether you are Partner, Senior Associate or Solicitor level or perhaps approaching qualification and looking to assess your options, I would be happy to provide career, salary or progression planning advice.
If you are interested in a discussion about Solicitor, Senior Associate or Partner level legal positions in the Cumbria or Lake District region, get in touch with Leona Taylor, our specialist Cumbria recruiter, to discuss further.
You can reach us at leona.taylor@saccomann.com or on 0161 831 6890 to have a chat about the Cumbria market.
To hear about any other opportunities that we have available across the North West, then please visit our website. Alternatively, if you know of anyone who would benefit from a bespoke conversation to discuss their personal career goals, please let them or us know as we offer a reward for successful referrals. For full terms, please visit our website.....Read more...
The Kia Combined Service and Parts apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia service and parts advisor.
Once qualified, they will be responsible for:
Customer contact and experience
Taking customer bookings and scheduling services and repairs
Communicating the customer's work and faults to the vehicle technicians
Handling customer complaints
Advice and guidance for vehicle care and warranty retention and warranty claims
Taking orders from customers, both face-to-face and over the phone
Maintaining an ordered stock room and finding parts from stock
Raising invoices
Advise on accessories and modifications
Warranty claims and returns
Training:Working towards a Level 3 Customer Service Specialist Apprenticeship Standard, including Functional Skills if required.
As part of the apprenticeship training, apprentices will complete 8 blocks of learning covering the following subjects:
Professional development
Delivering a quality business-focused service
Teamwork
Cultural and environmental awareness
Communication and influencing skills
Delivering customer excellence
Handling customer complaints
Inventory and stock management
Receiving and processing payments
Training Outcome:
Upon completion apprentices will be eligible to apply for supervisor and/or sales senior roles within the dealership
Employer Description:Ashford Orbital is part of JCB Motor Group.
Throughout all our JCB Group dealerships in Kent and Sussex, it is our aim to deliver a personal, friendly, caring and professional service to all of our customers, since we are a customer centric business.
At the JCB Group we provide our customers with quality new and used vehicles, full aftercare facilities, fleet, rental and motability services, exceeding a customers automotive expectations. Whether you're just around the corner or across the country, our premium products are here for you. From convenient vehicle delivery to our JCB Concierge service, we go the extra mile and provide the JCB Group difference.
Our Story
Where we've come from and what makes us different?
Back in 1998 our Owner and Managing Director, Jonathan Bischoff, had worked his way up to a Sales & Brand Manager in the local car industry, but thought, "I want to do things differently". Jonathan contacted Volkswagen UK Headquarters, a brand he most respected, and put forward his case. In December 1998 he was selected to become one of the first Volkswagen Sponsored Retailers, and at 28 years old, the youngest. Thus the JCB Group was born with just one showroom, which is now our Head Office, at JCB Medway in Gillingham Business Park.
Over the following years, additional brands, buildings and businesses have been added to the group, expanding it from one brand, one branch to multiple manufacturers, used car and van outlets, car and van rental sites, corporate fleet sales, a van modification collaboration and trade parts centres at over 30 sites in Kent, Sussex and Essex.
Jonathan remains at the head of the company, very much hands on with day-to-day business. Continuing to travel to each branch, meeting with managers and staff on a daily basis.Working Hours :Monday - Friday, full-time and may require the occasional weekend work where required. Working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Supporting the administrative function of the team, you will provide an administrative and client support service to clients in an accurate and timely manner. You’ll manage customer, system and office administration processes and procedures. You’ll contribute to the creation of a professional environment focused on providing excellence in quality, efficiency and service to customers.
You will learn:
Renewals – following the renewals process from start to finish (sending letters, sending terms to advisor, running quote tables, requesting discount, ensuring compliance)
Supporting the business with rate review information and data refreshes
Deal with general admin (calls, emails, quotes, invoices, P11D’s, claims, membership changes, post etc)
Maintain accurate client records, track key deadlines and ensure documentation is prepared in line with FCA requirements and internal quality standards
Collaborate with advisors and senior management to support client relationship management and business operations
Training other team members on processes and procedures where required
Supporting the business with other ad hoc projects as they might arise in a small, growing business
Compiling renewal and switch management information for reporting to the business
Person Specification
Be able to deal effectively with a range of different tasks and projects
Be able to prioritise workload
Be able to work as part of a team but also use own initiative when needed
Experience in developing and managing customer administration processes and procedures
Experience of maintaining databases
GCSE English and Maths A-C or 9-5
Great at building and maintaining relationships
Professionalism
Time management skills
Attention to detail
MS Office
Confident in hosting video/face-to-face meetings with clients
Self-motivated
Analytical
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:As your skills and knowledge develop, on successful completion of your apprenticeship, you will have the opportunity to progress into a permanent, progressive role within the team. Previous apprentices have gone far within the company and rest assured, you’ll be encouraged to develop and reach your full potential.Employer Description:Operating from new and modern offices, Excellect offer an empowering environment where you’ll have the opportunity to learn, make a difference and most importantly have fun. Expect competitive salaries and benefits after 6 months, lots of regular team activities arranged by their sports and social committee and none of the usual corporate kowtowing. Benefits include:
• Health Cash Plan
• Group Critical Illness
• Group Life Assurance
• Employee Assistance Programme
• Access to Health Assessments, allergy testing and holiday discounts
• Cycle to work
• Birthday leave
• Christmas shopping leave
• Christmas shutdown leave
• Sports and Social quarterly budget
• Free parking spaces within a car park (if anyone enquires)
• Private Medical Insurance
• Travel InsuranceWorking Hours :Monday to Friday, 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
