Order Fulfilment & Stock Handling
Accurately pick and pack customer orders to meet daily dispatch deadlines
Place incoming goods in correct warehouse locations, maintaining an organised and efficient layout
Carry out regular stock checks and assist in inventory control to ensure accuracy across the warehouse
Goods-In, Dispatch & Local Deliveries
Support the receiving of deliveries, ensuring goods are checked, recorded, and stored correctly
Prepare and dispatch orders, ensuring parcels are securely packed and labelled to meet courier and customer requirements
Learn to operate Lift Trucks for the safe movement, unloading, and loading of goods within the warehouse environment (full training provided)
Coordinate and carry out local deliveries using our company van, ensuring timely and professional service to nearby customers
Systems & Technology
Gain hands-on experience with our current processes and upcoming warehouse management and barcode scanning system
Help maintain up-to-date digital records of inventory, order progress, and goods movements
Courier & Delivery Coordination
Learn how to select the most suitable courier services based on cost, service level, and destination
Support the management of shipping schedules to help ensure customer delivery deadlines are met consistently
Communication & Teamwork
Liaise with our Customer Service team to stay updated on order priorities and customer expectations
Communicate effectively with management and colleagues, contributing to a smooth and productive workflow
Training Outcome:Progression onto full-time employment. Employer Description:Established in 1990, Carechair is a manufacturer & supplier of care home furniture based in East Yorkshire. By helping care home operators like you for over 32 years, we’ve got to know you pretty well over the years. We understand the demands of running a business first hand and want to help you choose the right care home furniture for yours.Working Hours :Monday - Friday between 08:30 - 16:30 (30 min lunch).Skills: Number skills,Initiative,Driving licence,Works well under pressure....Read more...
An exciting opportunity has arisen for Multidrop Delivery Driver with 6 months of experience in parcel distribution or multi-drop deliveries to join a well-established courier and logistics services provider. This full-time role offers excellent benefits and salary of £16 per hour. Start Time: Between 7am - 8am until the job is done.
As a Multidrop Delivery Driver, you will collect and deliver parcels to residential, business, and commercial locations within the GU postcode area.
You will be responsible for:
* Manage the delivery of 50-60 parcels daily, ensuring prompt and secure service.
* Perform manual handling of parcels weighing up to 30 kg.
What we are looking for:
* Previously worked as a Courier Driver, Multidrop driver, Delivery Driver or in a similar role.
* At least 6 months of experience in parcel distribution or multi-drop deliveries.
* Must have your own safety boots and hi-viz jacket.
* Valid UK driving license no more than 6 points (no DR or IN).
* A valid DBS check (can be arranged by you or deducted from your first week's wages).
* Prepared for a thorough security clearance check, which may take 2-3 working days.
Pay rates under the PAYE Umbrella scheme:
* £16 per hour
Apply now for this Multidrop Delivery Driver opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for Multidrop Delivery Driver with 6 months of experience in parcel distribution or multi-drop deliveries to join a well-established courier and logistics services provider. This full-time role offers excellent benefits and salary of £16 per hour. Start Time: Between 7am - 8am until the job is done.
As a Multidrop Delivery Driver, you will collect and deliver parcels to residential, business, and commercial locations within the GU postcode area.
You will be responsible for:
? Manage the delivery of 50-60 parcels daily, ensuring prompt and secure service.
? Perform manual handling of parcels weighing up to 30 kg.
What we are looking for:
? Previously worked as a Courier Driver, Multidrop driver, Delivery Driver or in a similar role.
? At least 6 months of experience in parcel distribution or multi-drop deliveries.
? Must have your own safety boots and hi-viz jacket.
? Valid UK driving license no more than 6 points (no DR or IN).
? A valid DBS check (can be arranged by you or deducted from your first week's wages).
? Prepared for a thorough security clearance check, which may take 2-3 working days.
Pay rates under the PAYE Umbrella scheme:
? £16 per hour
Apply now for this Multidrop Delivery Driver opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The....Read more...
Opening and sorting incoming post and participants submissions
Data entry of participants information onto computer systems working to strict timelines
Sending parcels using Royal Mail and Courier Services
Updating spreadsheets and databases
Managing email correspondence, responding to participant queries in a timely manner
Assist with the organisation of monthly assessment sessions
General administrative duties such as filing, scanning and photocopying
Training:
Business Administrator Level 3
4 days per week at the office
1 day per week at Newcastle College
Training Outcome:Possibility for a full-time position upon sucessful completion of apprenticeship.Employer Description:A little bit of information about the company: LabXCell Ltd is a not for profit company which operates the UK NEQAS Cellular Pathology Technique (CPT) Scheme.
UK NEQAS Cellular Pathology Technique (CPT) stands as global leader in Cellular Pathology External Quality Assessment (EQA) and Proficiency Testing (PT). Renowned for our professionalism and extensive expertise, UK NEQAS CPT plays a crucial role in shaping national and international guidelines and best practices for key laboratory processes, ensuring the reliability and accuracy of patient diagnostics worldwide.Working Hours :Monday to Friday 8.30 am - 5.00 pm (37.5 hrs)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Initiative....Read more...
A Freight Forwarder Apprentice plays a crucial role in the logistics and supply chain industry, ensuring the smooth coordination of shipments, documentation, and customer communication. Here’s a breakdown of key responsibilities and required skills for this role:
Key Responsibilities:
Shipment Coordination:
Assist in booking shipments with carriers (air, sea, courier and land)
Track and monitor cargo movement
Communicate with clients regarding shipment status
Customer & Supplier Communication:
Liaise with customers, agents, suppliers, and freight companies
Provide updates on shipments and resolve issues
Handle customer inquiries and complaints professionally
Billing & Invoicing:
Generate invoices and pass purchase invoices
Verify freight charges and coordinate with accounting teams
Data Entry & System Management:
Input shipment details into freight management software (Realm etc .)
Maintain accurate and up-to-date shipment records
Training Outcome:
There is potential for the role to become permanent after the programme is successfully completed
Employer Description:International Freight Solutions offer a broad range of Worldwide Freight Service options for both Export and Import. Working closely with our clients, we source the best solutions to fulfil the logistics requirements.Working Hours :Monday to Friday
09:00- 17:00
1 hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Complete new line specification forms
Take, edit, and rename photographs
Input new line specification data into the Warehouse Management System (WMS)
Dispatch required new line samples to Head Office
Prepare and dispatch samples to customers and trade shows
Produce product information labels
Produce courier parcel labels.Record product data for PPT purposes
Resolve and respond to queries/requests from Head Office
Perform any other duties as required by management
Training:
Business Administrator Level 3 Apprenticeship Standard
No weekly college release day
One monthly class in college
Assessor will visit the work place every 4-6 weeks
All work will be set online via the CRM system, Aptem
Training Outcome:Our Stock Data Team Business Admin apprenticeship provides hands-on experience in warehouse management. Apprentices learn to manage inventory data and optimise stock levels, preparing them for permanent roles. This program equips apprentices with essential skills for a successful career in warehouse operations.Employer Description:Grant & Bowman is a family-owned global distributor and licensee with over 50 years’ experience.
We work closely with the world’s leading manufacturers, licensors and brand owners to supply products across every retail tier, with an emphasis on children’s brands and value retail channels.Working Hours :Monday - Friday, 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Photoshop,Microsoft Office,Excel....Read more...
BUSINESS DEVELOPMENT MANAGER
EAST LONDON – OFFICE BASED
UPTO £50,000 + FANTASTIC CAREER PROGRESSION + GREAT COMPANY CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting for a Business Development Manager position on behalf of a established courier business.
As the BDM you will be primarily responsible for driving new business. Your role will be focused on identifying, prospecting, and securing new long term customers.
THE ROLE:
Prospect and identify potential clients in target industries.
Qualify leads and convert them into long-term business relationships.
Conduct face-to-face meetings, product demonstrations, and presentations to prospective clients.
Identify and respond to customer needs, providing tailored solutions that align with their business goals.
Build and maintain strong, lasting relationships with new and existing customers.
Provide excellent customer service, ensuring satisfaction from initial contact to post-sale.
Maintain accurate records of sales activities, meetings, and customer interactions in the CRM system.
Provide regular sales reports, forecasts, and updates on pipeline progress to management.
Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth.
THE PERSON:
Proven track record of new business development within a sales role.
A track record of successfully acquiring new customers and exceeding sales targets.
Ability to work independently and manage time effectively.
Valid driver’s license and willingness to travel extensively within the region.
This is a great opportunity for someone from a Field Sales, Sales Executive, Business Development Executive, BDE,BDM,Area Sales or similar role.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Role: Client Support Specialist
Location: Christchurch
Hourly Rate: £26,500 - £28,500 DOE
Holt Recruitment is working with a fulfilment company in Christchurch to recruit a client support specialist to join their team full-time, permanently. This company is experiencing significant growth with new partnerships and future opportunities; it's an exciting time to join!
Benefits/Package:
- Health cash plan.
- Annual leave of 20 days plus bank holidays, increasing with length of service.
- In addition to annual leave entitlement, we provide your birthday off
- Company social events.
- Free parking.
Whats the role?
As a Client Support Specialist, your responsibilities will be:
- Serve as the primary point of contact for client inquiries via phone and email.
- Handle courier-related issues, including delayed deliveries, missing parcels, and collection arrangements.
- Take full ownership of client concerns, including backorders, shipping complications, booking schedules, and held orders.
- Collaborate effectively with warehouse, technology, and finance teams to ensure timely resolution and prioritization of client requests.
- Draft clear and professional email communications outlining issues, impacts, proposed solutions, and actions taken.
- Manage and prioritize multiple tasks while coordinating with both internal teams and external partners to address competing demands.
- Deliver exceptional service by understanding each clients unique needs and taking full responsibility for resolving their inquiries.
What do you need as the Client Support Specialist?
- Excellent Client focus with proven experience in building and maintaining strong, collaborative relationships.
- Administrative experience and ability to learn new systems and processes quickly.
- To passionately represent the company to our clients and show a strong desire to understand their business and aspirations.
- Ability to manage at pace, differing tasks, and stakeholders.
- Proven ability to work cross-functionally internally and externally.
- Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and Client needs.
- Excellent communication skills, both written and verbal.
- An eye for detail
What is the next step?
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this client support specialist role in Christchurch.
Job ID Number: 79380
Division: Commercial Division
Job Role: Client Support Specialist
Location: Christchurch....Read more...
Role: Customer Service Administrator
Location: Christchurch
Hourly Rate: £26,500 - £28,500 DOE
Holt Recruitment is working a forward thinking business in Christchurch to recruit a Customer Service Administrator to join their team full-time, permanently. This company is experiencing significant growth with new partnerships and future opportunities; it's an exciting time to join!
Benefits/Package:
- Annual leave of 20 days plus bank holidays, increasing with length of service.
- In addition to annual leave entitlement, we provide your birthday off
- Company social events.
- Free parking.
Whats the role?
As a Customer Service Administrator , your responsibilities will be:
- Serve as the primary point of contact for client inquiries via phone and email.
- Handle courier-related issues, including delayed deliveries, missing parcels, and collection arrangements.
- Take full ownership of client concerns, including back orders, shipping complications, booking schedules, and held orders.
- Collaborate effectively with warehouse, technology, and finance teams to ensure timely resolution and prioritisation of client requests.
- Draft clear and professional email communications outlining issues, impacts, proposed solutions, and actions taken.
- Manage and prioritise multiple tasks while coordinating with both internal teams and external partners to address competing demands.
- Deliver exceptional service by understanding each clients unique needs and taking full responsibility for resolving their inquiries.
What do you need as the Customer Service Administrator?
- Excellent Client focus with proven experience in building and maintaining strong, collaborative relationships.
- Administrative experience and ability to learn new systems and processes quickly.
- To passionately represent the company to our clients and show a strong desire to understand their business and aspirations.
- Ability to manage at pace, differing tasks, and stakeholders.
- Proven ability to work cross-functionally internally and externally.
- Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and Client needs.
- Excellent communication skills, both written and verbal.
- An eye for detail
What is the next step
If you believe this is the right role for you, click 'Apply' or call us, and one of our team members will be happy to discuss this client support specialist role in Christchurch.
Job ID Number: 79380
Division: Commercial Division
Job Role: Customer Service Administrator
Location: Christchurch....Read more...
You know your way around London? Great! Take to the streets of London and join the team of delivery drivers that are helping the city run. For all of you Londoners with their own vehicle or who're up for a rental, come one step closer to a great opportunity. We have new vacancies for delivery drivers / couriers.*No CV? Don't worry, all we need is your name, email address and a phone number*Unlike other platforms you will receive deliveries throughout the day, so you aren't restricted to specific periods!Get fully on-boarded in one day and start earning immediately.Job Role: Delivery Driver / CourierLocation: All deliveries to be within LondonPay: £11.00 - £17.00 /hourBenefits:
Flexible hours - choose your own slots!Get paid every two weeksEarn up to £11- £17 an hour
Deliver and Earn:
You are in control of your schedule - deliver as much or as little as you want.Easy to use app - quite simple and straightforward. You will get the hang of it in no time!Operations team by your side at all time.
Key Requirements:
Must provide your own motorbike/car/van or use a rentalAn iPhone or Android with 4g or 5g data planCar charger for mobileInternet data at all timeMust be fully self-insuredMust understand and speak EnglishAbility to lift 25-30 kg (for car and van drivers)For motorcycle drivers - a delivery box is mandatory
How to ApplyIf this role is of interest and you would like to learn more, please apply here with your name, email, and phone number.....Read more...
Help manage the flow of goods through global supply chains
Learn how to organise shipments by road, sea, and air
Assist with booking transport and preparing key shipping documents
Communicate with customers, carriers, and customs agents
Keep clients updated throughout the delivery journey
Handle day-to-day office tasks to keep things running smoothly
Support the team with general operations and admin work
Pitch in with regular admin duties to stay organised and efficient
Training:
Monthly remote 1-2-1 with Course Tutor
Fornighlty 1-2-1 with Manager
Monthly remote training workshops with Tutor (small groups 2- 4 Students)
Weekly allocated time for coursework
Training Outcome:You can step into the role of a Freight Forwarding Account Manager, where you'll manage your own portfolio of accounts and generate your own leads. Additionally, there's the opportunity to enroll in a Level 6 or degree-level apprenticeship in Business or Supply Chain.Employer Description:Nationwide Courier Service Ltd is a growing business based in Nottingham, providing tailored logistics solutions for both the UK and international deliveries.
Founded over 13 years ago, we operate 24/7, 365 days a year, with fast collection times, typically within 30 to 60 minutes and delivery services across the UK.
We specialise in bespoke same-day delivery for time-sensitive shipments, ensuring fast, reliable service. Additionally, our freight forwarding services cover everything from customs clearance to the safe and efficient movement of goods internationally. Whether it’s a small parcel or large freight, we have the expertise to deliver on time and across borders, helping businesses of all sizes with their logistics needs.Working Hours :1 week of 06:00 - 14:00
1 week of 09:00 - 17:00
1 week of 12:00 - 20:00
1 Saturday every 3 weeks 08:00 - 16:00.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Initiative....Read more...
Part time Receptionist - Prestige Edinburgh City Centre Building (EH8) Temporary in the view to permanent £13.00 per hour PAYE Hours of work : Monday to Friday 10.00 - 14.00 CBW are seeking a professional, courteous, and well-organised Receptionist to be the first point of contact at our historic organisation. This is a pivotal front-of-house role requiring exceptional communication skills and a high standard of customer service to ensure all visitors are welcomed and supported efficiently. Key Responsibilities:Greet and assist all visitors, guests, and members with professionalism and courtesyManage incoming calls, emails, and general enquiries, directing them appropriatelyMaintain a clean, presentable, and well-organised reception areaCoordinate room bookings and liaise with facilities as requiredProvide administrative support to internal departments including mail distribution and document handlingAssist with event support, visitor passes, and security proceduresManage courier and postal deliveries efficientlyAct as a point of contact for general building and service enquiriesSkills and Experience Required:Previous experience in a front-of-house, customer service, or receptionist roleExcellent interpersonal and communication skills, both verbal and writtenStrong IT proficiency, including MS Office (Outlook, Word, Excel)Professional appearance and demeanor with a proactive and positive attitudeAbility to manage multiple tasks calmly and efficiently under pressureHigh level of discretion and confidentialityDesirable:Experience working in a receptionist role previouslyKnowledge of room booking or visitor management systemsThis is a temporary position until end of June however there is scope that this position will be extended. £13.00 PAYE plus holiday pay. ....Read more...
Porter / Drivers Mate – Bristol – Earn £12.21 to £18.32 p/h – Tuesday to Saturday working - Immediate Start – Apply Now! Are you looking for an exciting new driving opportunity? Ignition Driver Recruitment are looking for Porter / Drivers Mates in Bristol to work with our client, who is a leading logistics company providing services to one of the UK's best-known home and DIY brands.You do need to have a clear DBS check to be considered for this role. Employee Benefits: Competitive Salary: £12.21 to £18.32 p/hImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Refreshment Facilities: Hot drinks, on-site canteen, vending machinesProfessional Development: Full site inductionShifts: Regular, ongoing shifts Roles & Responsibilities: Working in a 2 Person Crew with a driverDelivering products to Customer HomesChecking Delivery notes and completing paperworkUsing a handheld scanner to record deliveries Working Hours: Our client offers a variety of shifts, so apply today to discuss your options with our Recruitment Team. You will be working Tuesday to Saturday and shift starts are usually between 06:00 and 07:00. About you: You do not need to have any previous experience to be considered for this role, but you will be able to lift heavy items and get in and out of an HGV easily.Whilst you do not need previous experience, this role would suit someone who may have worked as a Warehouse Operative, Warehouse Worker, Distribution Operative, Courier, Porter, Drivers Mate, Lifter, Shifter, Manual Handling Operative etc… any roles that require lifting and shifting.You will be a UK resident (we are unable to assist people with VISAs) and will be able to travel to and from the site for your shift. Interested?If you have the right skills for this role, why not click to apply today?....Read more...
We are a small, busy business so you will be required to get involved in all aspects of customer service to support our customer base and our office team
Duties will include:
Provide excellent customer service via e-mail, telephone and internal messaging systems
Answering telephone and email enquiries promptly and efficiently
Day-to-day use of Microsoft Office- Outlook, Word and Excel
Maintaining the Customer Services email inbox
Ordering parts
Raising purchase orders
To receive and check sales orders and liaise with the Production Team
Maintain stock levels, book in deliveries, and update stock figures.
Producing delivery notes, courier labels, assisting with packing and raising invoices for sales orders
Supporting other parts of the business on an ad-hoc basis as directed by management
Helping with customer issues, aftercare and service recovery
Data organising/reporting
Analysing customer satisfaction
Working closely with other departments to ensure everything is managed accurately
Training:On-the-job training with the employer whilst working towards the Apprenticeship Standard - Customer Services Practitioner Level 2 Standard will establish an Apprentice’s skills to deliver high-quality service to customers both internally and externally. The apprenticeship will incorporate knowledge of customers and the customer experience, understanding the organisation, its products/services and their role and responsibilities.
Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for permanent employment for the right candidate
Opportunity to progress to higher-level apprenticeships
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers
Employer Description:ACS is a limited company. Founded in 1979, initially as a security distribution and consultancy service serving the emerging access control sector of the UK security industry, ACS has been manufacturing and designing microprocessor-based security systems since the mid 1980’s. The company was incorporated I 2002 after 21 successful years trading as a partnership.Working Hours :Full Time (37 ½ hour per week)
9.00 am – 5.00 pm.
Half hour for lunch.
Annual Leave – 23 days plus 8 Bank Holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Good Telephone Manner....Read more...
Delivery Drivers - Waltham Abbey - Temp to Perm - Immediat Start - Apply Today! Centric Talent are currently looking for Multi-drop Delivery Drivers to work for our client who are based in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK. Employee Benefits:Immediate Starts: Begin earning immediatelyPay Rate: £33,800 pa - 50 hours per week - Monlty Pay on the last day of eah Month Employee Discounts: Enjoy staff discountProfessional Development: On-the-job trainingCareer Growth: Excellent opportunities – temp to perm opportunityHours: Full-time hours (Monday to Friday working days. Start times between 05:00 and 07:00) Roles & Responsibilities:Multi-drop deliveries to Customer homesMaking between 10 & 30 deliveries a day – deliveries are pre-scheduledConfirming proof of delivery with photographs & relevant paperworkManual Handling requiredLoading & unloadingOff-loading vehicles after your shiftMaintaining your vehicleCleaning & refuelling when requiredCompleting accident reportsUndertaking pre & post vehicle checksWorking Hours:Our client is looking for Delivery Drivers to work Monday to Friday – no weekend work required, so apply today to discuss your hours. As a professional Driver, you will be up to date with the WTD regulations. About you:You will have a full UK Driving Licence and at least 6 months experience driving commercially. Our client may accept up to 6 points on your licence, but we cannot accept DD, TT, DR, CD, IN endorsements.You will have an excellent knowledge of the local area and also the motorway networks, as driving in and around London can be difficult. Your role is Customer focussed, so you must be able to communicate with different types of people. This role is suitable for someone with previous experience that includes: Courier, Multi-drop Delivery Driver, Home Delivery, Driver, Driving, Delivery Driver, Transport, Route Planning, etc You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation.Interested?If you are looking for a new opportunity, why not click to apply today?....Read more...
Reception Duties:
To greet and receive patients in a courteous manner and oversee the smooth running of appointments for Doctors / Nurses / Health Care Assistant
To make appointments for patients who contact the surgery in person or by telephone, according to appointments policy
To understand and carry out the arrangements for a patient to be seen in a medical emergency in liaison with the Duty Doctor
To explain practice arrangements and formal requirements to all patients new to the Practice, ensuring that all procedures are followed
To advise patients of relevant charges for private services, receive payment and issues receipts for such monies
To answer general enquiries from both patients and visitors in a courteous and efficient manner
To receive requests for home visits and record relevant information prior to passing to Doctor
To receive requests from colleagues for transport and follow surgery procedures to book ambulance and document
To update information on computer as required. E.g. Change of name / address etc. New patient registrations
To relay information to patients as required by Doctors / Nurses
To check the Amendments and Deductions on the GP Links system daily and take action as necessary
To oversee incoming records on GP2GP and advise the doctors of medication that requires authorisation as appropriate
Management of Appointment Sysstem:
Making appointments on the computer
Ensure total familiarity with the appointment system including regular and incidental variations
Ensure sufficient information is taken to retrieve the correct patient records
Monitor the effectiveness of the system and report any problems or variations to management
Operation of Telephone System:
Receive and make calls as required
Divert calls and take any messages as appropriate
Report any telephone system faults to the Reception Manager immediately
General Duties:
Generally assisting Doctors, Nurses and colleagues etc.
Holiday relief and cover for sickness of colleagues when necessary
Ensure all windows and doors are locked before leaving surgery at the end of the day
Ensure all lights and other electrical equipment is switched off at the end of the day
Various errands as may reasonably be required by Doctors or the Practice Manager
Any other duties as may be required from time to time
Administration
Administrative Duties:
To open the post, sort and distribute appropriately
To prepare the internal post ready for the courier to collect
To prepare the external post and take to the post office
To check in and check out private work in the blue book with accuracy
To photocopy patient records for solicitors etc. as appropriate
To photocopy and send insurance/medical reports as required ensuring that appropriate records are maintained
To photocopy standard letters/forms etc. for use within the surgery. Data Entry / Management
To process reports received from the Out of Hours Provider / Physiotherapy
To import clinical correspondence from the emails and process as appropriate
To scan clinical correspondence in to the patient record
To code clinical information using workflow ensuring READ code accuracy
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Functional skills will be studied if equivalent qualifications are not held
Training Outcome:
Upon completion of apprenticeship, the candidate may be offered roles such as: Administration, Lead Reception Lead, Operations Manager
Employer Description:The Market cross surgery is a a primary care service for the people of Mildenhall and surrounding villages. We have a population of around 12,000 patients and dispense to approximately 4500. Our team consists of Partners, Doctors, Nurses,Administrators, Receptionists and additional team members from Forest Heath PCN.Working Hours :Monday- Friday, working hours to be agreed 08:00 - 18:30Skills: Communication skills,Attention to detail,IT skills,Administrative skills,Team working....Read more...
