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Customer Service Apprentice (Frontline)

Whether you're welcoming visitors to a popular local attraction, supporting residents at a care facility, handling enquiries in a busy reception area, or helping families through key life events in registration services - there’s a role to suit your interests and career goals. Opportunities Available In: Forge Mill Farm Visitor Services - assist in the Farm Shop, Play Barn and events, ensuring a fun and welcoming visitor experience Harvest View Intermediate Care Facility - support visitors and staff with reception-desk queries and admin support HR Frontline Services - help with staff enquiries and assist the admin team through our new Oracle Fusion system Registration Services - General & Bereavement Services - Assist in registering births, deaths, and marriages or support bereaved families with funeral, cremation, and memorial arrangements, delivering services with care and sensitivity Corporate Reception Areas - represent the Council by assisting visitors to the building with a wide range of services and enquiries Sandwell Adult & Family Learning Service (SAFL) - Support learners and staff across adult education centres. You’ll assist with enrolments, course information, materials preparation, and general admin Grants Support Team - help ensure the smooth administration of grant funding to communities across Sandwell Appointeeship Unit - play a vital role in supporting vulnerable adults who are unable to manage their own finances Business Management service (Adult Social Care) - assisting senior officers and the management teams by providing administrative support allowing them to support our vulnerable service users (clients) Democratic Services unit - help organise council meetings, prepare agenda and minutes, and support councillors in their important roles Business and Member services - provide day-to-day support to elected members, including the Mayor of Sandwell Sandwell Youth Service - assist with the engagement of young people in the local area and provide effective financial, administrative and clerical support within a busy office environment to the Youth Service This is a brilliant opportunity to kick-start your Customer Service career in frontline services of local government working in hospitality, adult social care, HR, youth service, democratic/member services or administration – with real progression opportunities and the chance to make a difference in your community.Training:At the end you will gain a Level 2 Customer Service Practitioner Qualification. The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include:  Safeguarding, Prevent, Fire Awareness, Data Protection & Cyber Security and Equality & Diversity.Training Outcome:This apprenticeship is a fixed term 12-month contract and at the end you will gain a Level 2 Customer Service Practitioner Qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday - Friday with hours varying between 8am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Data Protection,Flexibility,Empathy/Sympathy,Confidentiality,Professionalism,Respect for others ....Read more...

Social Care Apprentice within the Adult Mental Health Team

Working within Sandwell Council Social Care Services, you will learn what the various teams within the service do, as you will assist Social Workers and other professionals in assessing, safeguarding, supporting and advocating for service users. During the apprenticeship, you will contribute to the delivery of services that enable the best outcome for service users and their families.  ** Unfortunately we cannot accept applications from young people receiving social care services themselves, or who are aged under 18 years old. You will undertake a wide range of duties such as: Helping to provide an immediate response when receiving information or being aware of situations concerning risks to service users Assist others when working with service users to improve their quality of life Actively undertake Training to improve own performance, including the Shadowing of Social Workers Support others to advocate on behalf of others, to obtain the best outcomes Gather and share information from service users with all relevant parties/professionals involved Support the Team by carrying out follow-up calls, taking any actions as authorised Promote service users cultural needs, and challenge any discrimination and racism Help ensure that social work care planning for service users, is carried out by working with them and other professionals, in family homes or elsewhere with a range of therapeutic interventions Be accountable for the quality of your work and take responsibility for maintaining and improving your knowledge and skills Meet relevant standards of practice and working in a lawful, safe and effective way Maintain clear and accurate records as required by procedures established for your work Work openly and co-operatively with colleagues, and treat them with respect Recognise that you remain responsible for the work that you have been asked to undertake Recognise and respect the roles and expertise of workers from other agencies and work in an effective partnership with them Work flexibly to support the department, by working late on occasional evenings Training:You will undertake a Level 3 Adult Care Worker Qualification.  The apprenticeship training will be delivered in the workplace and you will receive regular visits from a college assessor The apprenticeship will also include a proportion of 20% off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include: Fire Awareness Prevent Safeguarding Data Protection & Cyber Security and Equality & Diversity Training Outcome: This apprenticeship is a fixed term contract However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday between the hours of 9.00am and 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Empathy,Safeguarding,Data Protection,Confidentiality,Equality,Flexibility,Professionalism,Respect for others ....Read more...

IT Solutions Apprentice

IT Network Support Maintain reliable internet and network connectivity across the Trust. Respond to IT helpdesk requests, troubleshooting issues both on-site and remotely. Install and configure hardware/software on workstations and devices. Set up and manage user accounts in Microsoft 365, MIS, and other systems. Maintain and contribute to an IT knowledge base for future problem-solving.   Hardware & Equipment Set up, check, and maintain laptops, iPads, printers, projectors, and AV equipment. Carry out routine maintenance, replace consumables, and complete minor repairs. Keep accurate inventories and security mark equipment.   Cybersecurity & Data Protection Monitor and maintain network security, ensuring safe and appropriate use. Assist with cyber incident response and promote cyber safety in line with NCSC/DFE guidelines. Ensure compliance with GDPR, RPA, and Copyright Licensing Authority regulations.   Audio/Visual Support Set up and operate AV equipment for assemblies, school events, and performances. Film, edit, and produce video content for internal and external use. Liaise with suppliers for AV equipment hire or purchase.    Project & Event Support Provide technical support for IT-related projects across the Trust.Attend up to five scheduled evening events annually (e.g. parents’ evenings, performances). Assist with examination material preparation and submission.   Skills, qualities and Desirable knowledge: Passion for technology and problem-solving. Strong communication and interpersonal skills. Organised, adaptable, and able to prioritise tasks. Able to work independently and as part of a team. A calm, helpful, and customer-focused approach. Microsoft 365, Microsoft Office, and basic networking. Active Directory and Adobe Creative Cloud. Hardware assembly, maintenance, or upgrades. AV equipment setup and video editing. Training:Your training plan: All training will be delivered online by Wise Origin, offering flexible, expert-led instruction with interactive sessions and digital resources. This ensures apprentices can develop their skills while balancing work commitments More training information: Wise Origin is a national training provider which was established in 2006.We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.We specialise in Digital, IT & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Throughout the program, you will receive dedicated support from your tutor to ensure your success.Upon completing your apprenticeship, you will be awarded the Level 3 IT Solutions Apprenticeship Standard.Training Outcome:This apprenticeship offers a strong foundation for a career in IT. Upon successful completion, you may progress into a permanent IT Support role or further your development through higher-level IT apprenticeships or specialist qualifications in areas such as: Network or Systems Administration. Cyber Security. Cloud Computing. IT Project Management. Digital Infrastructure. You’ll gain valuable hands-on experience that can lead to a wide range of roles within the education sector or the wider tech industry.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Thursday 8am - 4pm and Friday 8am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience ....Read more...

Business Administration Apprentice - Insurance

Supporting the administrative function of the team, you will provide an administrative and client support service to clients in an accurate and timely manner. You’ll manage customer, system and office administration processes and procedures. You’ll contribute to the creation of a professional environment focused on providing excellence in quality, efficiency and service to customers. You will learn: Renewals – following the renewals process from start to finish (sending letters, sending terms to advisor, running quote tables, requesting discount, ensuring compliance) Supporting the business with rate review information and data refreshes Deal with general admin (calls, emails, quotes, invoices, P11D’s, claims, membership changes, post etc) Maintain accurate client records, track key deadlines and ensure documentation is prepared in line with FCA requirements and internal quality standards Collaborate with advisors and senior management to support client relationship management and business operations Training other team members on processes and procedures where required Supporting the business with other ad hoc projects as they might arise in a small, growing business Compiling renewal and switch management information for reporting to the business Person Specification Be able to deal effectively with a range of different tasks and projects Be able to prioritise workload Be able to work as part of a team but also use own initiative when needed Experience in developing and managing customer administration processes and procedures Experience of maintaining databases GCSE English and Maths A-C or 9-5 Great at building and maintaining relationships Professionalism Time management skills Attention to detail MS Office Confident in hosting video/face-to-face meetings with clients Self-motivated Analytical Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more. You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have. The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more. These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:As your skills and knowledge develop, on successful completion of your apprenticeship, you will have the opportunity to progress into a permanent, progressive role within the team. Previous apprentices have gone far within the company and rest assured, you’ll be encouraged to develop and reach your full potential.Employer Description:Operating from new and modern offices, Excellect offer an empowering environment where you’ll have the opportunity to learn, make a difference and most importantly have fun. Expect competitive salaries and benefits after 6 months, lots of regular team activities arranged by their sports and social committee and none of the usual corporate kowtowing. Benefits include: • Health Cash Plan • Group Critical Illness • Group Life Assurance • Employee Assistance Programme • Access to Health Assessments, allergy testing and holiday discounts • Cycle to work • Birthday leave • Christmas shopping leave • Christmas shutdown leave • Sports and Social quarterly budget • Free parking spaces within a car park (if anyone enquires) • Private Medical Insurance • Travel InsuranceWorking Hours :Monday to Friday, 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Customer Service Apprentice

Premier Seeds are currently seeking a Customer Service Apprentice to deliver outstanding service and support to customers across a range of channels. The customer service apprentice will work closely with Sorina on a day-to-day basis to handle customer queries, process commercial orders, and ensure a smooth and positive experience for every customer. Customer communication will take place across: Digital Channels (Social Media Messages on Instagram and Facebook) Email Potentially Telephone (not a service they offer today) As well as supporting customers across our key sales platforms: Amazon Ebay The role will involve providing accurate information, resolving issues efficiently, and maintaining a professional and friendly approach to help drive customer satisfaction and loyalty. Responsibilities: Respond promptly to customer enquiries via email, phone, and social media in line with business requirements Process commercial customer orders accurately and efficiently Provide product information and guidance to help customers make informed purchasing decisions Monitor Amazon and eBay messages to ensure timely and professional responses Assist with maintaining online reviews and ratings by replying to Trustpilot reviews Create a customer complaints log to identify recurring issues and provide feedback to improve processes and the customer experience In addition, this is a small business and from time to time during the busy season the customer service apprentice may be required to support the operational side of the business in printing orders, packaging or dispatch.Training: During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as communication skills, understanding the organisation and customer experience You will undertake the ground-breaking Professional Apprenticeships Customer Service Level 2 qualification Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021 The programme is designed to mould you into a high-level, all-rounded customer service professional. You will learn in detail about influencing skills, dealing with challenges, team working & much more These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential Training Outcome: This is a brand new role and the company have ambitious plans for growth There is the potential for this role to become permanent following successful completion of the apprenticeship for the right candidate Employer Description:Premier Seeds Direct was started in 2007 borne out of the frustration with large seed growers, providing limited selections, poor quality and restrictive pricing. The business has developed a great range of products at fair prices and has grown from the kitchen table to a small unit employing 18 people outside Salisbury. The business has recently undergone a buy out and Phil Redman has taken the lead in the business and is looking to convert the strong foundations into a key competitor in the seed market. The business has a loyal customer base and a fantastic value proposition so this is an incredibly exciting time to be on board. As a family run business, they have maintained the friendly, family feel as they have grown. They are a small, supportive team who value new ideas. In addition to a competitive salary, you can look forward to the following: • Pension Scheme • 20 days annual leave (+ 8 bank holidays) • Casual Dress code • On-site parking You will also be supported and mentored by Phil or Zoe as well as being supported through your training with Professional Apprenticeships.Working Hours :Monday - Friday, 9.00am - 5.00pm or 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Nursery Practitioner - Level 3 Apprenticeship in Early Years

Due to an exciting new expansion, Mini Moos are looking for a fun, nurturing and kind person to join their team.  They are committed to providing inclusive environments where everyone has a sense of belonging and has an opportunity to contribute and thrive in meaningful and impactful ways. Their new setting has both indoor and outdoor learning spaces to support our children’s development.They are looking for a level 3 apprentice within Early Years and Child Care. You will work closely with the Nursery Manager and staff to create a safe learning environment for children to develop and grow holistically through their play.The successful Nursery Practitioner will: Deliver a high standard of learning, development and care for children aged 0-5 years Knowledge of the Early Years Foundation Stage (EYFS) curriculum Plan, create, implement and reflect on engaging activities to encourage development towards key milestones aligned to EYFS Framework Promote and ensure child welfare, protection, health and safety and safeguarding Be caring, hardworking, dedicated and work well within a team Build positive relationships with children and their families Benefits of working for Mini Moos: Discounted childcare rate for your own children Nest pension scheme Staff meetings are paid for at your hourly rate Monthly rewards that recognise individual performance Regular staff celebration events and activities We champion and support Neurodiversity and adapt the work place environment for staff wellbeing We are a family run business where everyone is respected and heard as an individual and no one is just a number Training: Early Years Educator Level 3 Apprenticeship Standard You will be supported by an assessor throughout your apprenticeship As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in childcare Functional Skills in English and maths is required Training Outcome: Upon successful completion of your level 3 apprenticeship there will be the opportunity for permanent employment and further training Employer Description:Blooming Imaginations is operating a fantastic nursery called Mini Moos at Churchfields Farm, Worcester. This 30 place Day Nursery for children age 2-5 years offers fantastic outdoor learning opportunities provided by qualified, dedicated and experienced staff, following the government Early Years Statutory Framework (EYFS), within our own self contained indoor and outdoor environment. Blooming Imaginations was created by two sisters who have grown up together creating their own fun and adventures, using solely their imaginations.  Now, with 5 children between them and two successful careers in education, they are delighted to be able to provide this opportunity for the next generation of children, to explore their creativity and immerse themselves in their own world of role play fun, using our detailed sets and extensive props to inspire their own narrative of play.   Bianca and Dominique also run their own successful childcare provision, where they spend every day facilitating learning through play. So they know how children love to make-believe and how beneficial it can be to their developmental progression.  Children can learn from ANY activity and the team are skilled in providing endless opportunities, based on their interests and the life experiences that influence their play.   As parents and also having lived in Worcester all our lives, we are very aware of the lack of variety - but particularly of indoor play facilities - locally.  This has inspired us to provide a service that is not only fun, but also a rich and meaningful play experience, that can be enjoyed by the local community.  We have created a flexible, ‘pop-up’ setup that can be operated both indoors and outdoors, at various locations, publicly during a session or can be privately hiredWorking Hours :On a rota between Monday - Friday 7.30am - 6.00pmSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Creative,Non judgemental,Patience,Physical fitness ....Read more...

Early Years Practitioner Apprentice Level 2

Due to an exciting new expansion, Mini Moos are looking for a fun, nurturing and kind person to join their team.  They are committed to providing inclusive environments where everyone has a sense of belonging and has an opportunity to contribute and thrive in meaningful and impactful ways. Their new setting has both indoor and outdoor learning spaces to support our children’s development.They are looking for a level 2 apprentice within Early Years and Child Care. You will work closely with the Nursery Manager and staff to create a safe learning environment for children to develop and grow holistically through their play.The successful Nursery Practitioner will: Deliver a high standard of learning, development and care for children aged 0-5 years Knowledge of the Early Years Foundation Stage (EYFS) curriculum Plan, create, implement and reflect on engaging activities to encourage development towards key milestones aligned to EYFS Framework Promote and ensure child welfare, protection, health and safety and safeguarding Be caring, hardworking, dedicated and work well within a team Build positive relationships with children and their families Benefits of working for Mini Moos: Discounted childcare rate for your own children Nest pension scheme Staff meetings are paid for at your hourly rate Monthly rewards that recognise individual performance Regular staff celebration events and activities We champion and support Neurodiversity and adapt the work place environment for staff wellbeing We are a family run business where everyone is respected and heard as an individual and no one is just a number Training:Early Years Practitioner Apprenticeship - Level 2 You will be supported by an assessor throughout your apprenticeship. As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in childcare. Functional Skills in English and maths is required.  Training Outcome:Once you have completed your level 2 there may be the opportunity to progress to level 3.Employer Description:Blooming Imaginations is operating a fantastic nursery called Mini Moos at Churchfields Farm, Worcester. This 30 place Day Nursery for children age 2-5 years offers fantastic outdoor learning opportunities provided by qualified, dedicated and experienced staff, following the government Early Years Statutory Framework (EYFS), within our own self contained indoor and outdoor environment. Blooming Imaginations was created by two sisters who have grown up together creating their own fun and adventures, using solely their imaginations.  Now, with 5 children between them and two successful careers in education, they are delighted to be able to provide this opportunity for the next generation of children, to explore their creativity and immerse themselves in their own world of role play fun, using our detailed sets and extensive props to inspire their own narrative of play.   Bianca and Dominique also run their own successful childcare provision, where they spend every day facilitating learning through play. So they know how children love to make-believe and how beneficial it can be to their developmental progression.  Children can learn from ANY activity and the team are skilled in providing endless opportunities, based on their interests and the life experiences that influence their play.   As parents and also having lived in Worcester all our lives, we are very aware of the lack of variety - but particularly of indoor play facilities - locally.  This has inspired us to provide a service that is not only fun, but also a rich and meaningful play experience, that can be enjoyed by the local community.  We have created a flexible, ‘pop-up’ setup that can be operated both indoors and outdoors, at various locations, publicly during a session or can be privately hiredWorking Hours :On a rota between 7:30am - 6:00pm Monday to FridaySkills: Attention to detail,Customer care skills,Problem solving skills,Organisation skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Apprentice Nursery Practitioner

Experience excellence at our Sanderstead nursery! Welcome to our nursery in Sanderstead, where a deep passion for education and the joy of learning takes centre stage. Our stunning, modern nursery has been thoughtfully designed with Early Years in mind, ensuring each child’s unique needs are nurtured as they grow from little explorers to budding inventors! As an early years apprentice you will;• Engage and interact meaningfully with every child, creating warm and nurturing relationships• Support daily routines and ensure the smooth operation of the room• Communicate effectively with parents, colleagues, and children maintaining professionalism and respect• Use statutory and curriculum documents effectively, including safeguarding• Support the key person system, ensuring children’s individual needs are met• Ensure the health, safety, and well-being of both children and employeesWhy Fennies?• Family At Our Core: We are a family-founded and run organisation that's sole purpose is to support the team to 'Come Together' as a community where you're more than just a number• Investing To Be The Best: We're committed to investing in both our people and our company, by offering outstanding resources and growth opportunities, all while driving positive change in the sector and helping talent flourish• Support Function: Behind the scenes, our support team—covering everything from education to HR, marketing to finance, keeps things running smoothly so onsite staff can focus on making sure you can focus solely on providing quality childcare and Early Years education• Environments: A harmonious work environment where all members of the team are encouraged to 'Be Yourself' to help you grow into the best version of yourself, all whilst delivering industry-leading, Early Years educationFennies Benefits• Financial Rewards: Salaries that match or exceed industry standards that are reviewed on an annual basis, along with a comprehensive pension scheme and a £500 referral bonus• Incredible Incentives: Enjoy regular events such as the annual Christmas Party and a Summer BBQ, along with a daily lunch, all at no additional cost!• Career Growth Opportunities: Targeted talent mapping, professional development programmes, and 1-to-1 coaching to help you 'Go Further' in your role• Loyalty Rewards: Yearly increases in annual leave based on time at Fennies, along with rewards based on length of service, embodying the 'Be All In' spiritReady to Join Us?Apply today and become a part of the Fennies family!Training:Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes:• Knowledge, Skills and Behaviours• Level 3 Diploma for the Early Years Educator• Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid• Level 2 Functional Skills in maths and English (if required)This will be delivered by your dedicated training provider, Realise.Training Outcome:We will support you in your Early Years practice to ensure sound knowledge and to build your career.Employer Description:For us at Fennies, childcare isn’t just a job, it’s a journey – one where every child leads us in a unique new direction. As part of the a larger group, we’ve access to world-leading expertise in learning and development, so you can be confident your child will benefit from an experience as unique as they are. Of course, care is as much about empathy as education, and ours is a child-led approach that emphasises building confidence and curiosity – so that every child in our care has the freedom to flourish.Working Hours :5-day 41.25 hours, and 4-day working options.Skills: Communication Skills,Creative,Initiative,Maths and English,Patience,Team working ....Read more...

Property Maintenance Operative Apprentice

The Property Maintenance Operative Apprentice will be employed to learn and develop the key skills required to successfully become a qualified and experienced Property Maintenance Operative who will be able to work independently as part of a reactive maintenance team or to work as a handyperson carrying out maintenance tasks. The successful candidate will be an integral part of a well-established small team of trades and other maintenance operatives at Sedbergh School. Reporting to the Clerk of Works who will support and manage your progress ensuring you develop the skills necessary to successfully attain your qualification. A willingness to learn and develop new skills will be needed in abundance as well a common-sense approach with an analytical approach to resolving problems related to day-to-day maintenance tasks – this of course will form part of the learning process of being a Property Maintenance Operative Apprentice.    You need to be a good timekeeper and committed to your role ensuring excellent attendance and that you attend college on your designated day. You will need to be able to communicate with a variety of staff at different levels of seniority including other support staff such as cleaners and catering staff and in some cases teaching staff and boarding house staff.   The role will at times be physically demanding so you will need to be fit and fully mobile, you will be required to work from ladders and mobile scaffold so a head for heights might help. The use of a variety of hand tools including hand power tools will be required but you will be taught how to use them so you can become competent in their use. All the relevant health and safety training will be given to you to ensure you understand the importance of working safely and your responsibilities for yourself and others whilst at work. The following is an example of the types of activities associated with the role however the variety of the tasks allocated to the maintenance team is exhaustive and not all of them can be covered here: Painting and decorating - preparing a variety of surfaces for painting and decorating such as sanding, filling and stripping masonry and woodwork and repairing damaged plasterboard, ceilings and walls. Plumbing – clearing blocked drains and toilets, repairing and replacing taps and valves, replacing syphons and repairing flushing systems, bleeding radiators and problem-solving plumbing issues.  Replacing locks and repairing door furniture and ironmongery. Hanging shelves and carrying out carpentry repairs to bedroom, office and classroom furniture. Building flatpack furniture, assisting with furniture removals and setting up for events.   Assist in stripping out in preparation for refits such as bathrooms and kitchens, lifting flooring, removing studwork and ceilings. Assist in cleaning plantrooms and site clean ups following extensive works.   Assist the portering team during busy periods moving furniture and setting up rooms or taking delivery of large amounts of consumables and distributing them around the site. Training:Training will take place at Kendal College, 1 day per week. Training Outcome:It is hoped that the candidate would be able to undertake general maintenance / caretaker roles or use the experience as a route to undertaking specific trade training.Employer Description:Sedbergh School is one of the leading co-educational boarding Schools in the north of England. Set in the spectacular Yorkshire Dales National Park and within easy reach of UNESCO World Heritage site the English Lake District.Working Hours :Monday - Friday, 08:00 - 17:00.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Polite ....Read more...

Fish Brothers Skoda Swindon Parts Advisor Apprenticeship

The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include: Providing advice to customers who are having problems with their vehicles Taking sales orders from customers both face to face and over the phone Stock control for vehicle parts and accessories Maintaining an ordered stock room Raising invoices for parts sold Liaison with internal teams to ensure the correct stock is place at the right time Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome: Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Leisure Team Member Apprenticeship

Assisting in the setup, delivery, and evaluation of sports, leisure, and community events at Manadon Sports Hub Providing excellent customer service by greeting visitors, answering enquiries, and ensuring a positive experience for all Helping to maintain the facility’s cleanliness, safety, and operational standards Supporting the coordination of community programmes, such as health and wellbeing initiatives or youth engagement projects. Engaging with diverse groups, including under-represented communities, to promote inclusivity and participation Supporting administrative tasks, such as bookings and feedback collection, to support service improvement Assisting with the coordination and promotion of community projects and youth engagement programs Working collaboratively with coaches and staff to ensure smooth operation of all activities Working towards your Leisure Team Member apprenticeship qualification through on-the-job training and coursework Training: On-the-job training: Daily at Manadon Sports Hub, under supervision of experienced ACT staff. Plus Gym-based experience at Foulston Park Hub Off-the-job training: 20% of working hours dedicated to apprenticeship studies Training provider: Argyle Community Trust - with a dedicated Tutor & Assessor Location: Manadon Sports Hub Frequency: Monthly educational training sessions Qualifications gained: Level 2 Leisure Team Member apprenticeship certificate Additional development: Level 2 Gym Instruction, First aid training, safeguarding, and other relevant CPD opportunities Training Outcome: The employer is very keen to progress all apprentice staff through the bespoke training opportunities they offer and can host superb professional development opportunities that will vastly enrich any individual's CV This apprenticeship provides qualifications and experience towards various leisure sector roles, from Leisure Assistant to Centre Manager. You'll develop transferable skills in operations, coaching and customer service that open opportunities in sports, hospitality, tourism and community development – with potential to progress to specialist  positions, or continue to higher-level qualifications.Employer Description:As the official charity of Plymouth Argyle Football Club, we are proud to use the power and prestige of football to inspire, engage and uplift people of all ages across the South West. For over 20 years, we have delivered life-changing programs that help our community achieve their full potential. At our Foulston Park community hub, we bring this mission to life through: • A diverse range of sports, leisure and education programs • Health and wellbeing initiatives. • Inclusive activities designed for diverse groups. • Nationally-recognised qualifications that improve employability. Our work addresses critical community challenges including: Barriers to health and physical activity Educational attainment gaps Employment opportunities Social deprivation in key neighbourhoods Why We Matter: Through extensive research and two decades of experience, we've demonstrated how our football-led approach: ✓ Builds aspiration in young people. ✓ Improves mental and physical wellbeing. ✓ Creates pathways to education and employment. ✓ Fosters social cohesion across Plymouth. Foulston Park serves as a vibrant example of this impact - a welcoming space where sport transforms lives every day. Our Vision: We remain committed to being: • An inspirational community hub for the South West. • A catalyst for positive social change. • A bridge between football club and community. • A provider of inclusive, life-enhancing programs. This work continues under our strategic Community Strategy, ensuring we stay focused on making measurable differences where they're needed most. Join Our Mission: Whether through participating in programs, volunteering or career opportunities like this apprenticeship, we invite you to be part of this transformative work. Together, we'll keep using the power of Plymouth Argyle FC to build a stronger, healthier and more connected community for generations to come.Working Hours :A typical working week will vary according to business needs, to include some evening and weekend work as necessary.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Early Years Educator Apprentice

The expected patterns of children’s development and why we track this for development The significance of attachment and how to promote it effectively, Looking at the Theorists A range of underpinning theories and philosophical approaches to how children learn and develop, and their influence on practiceThe importance of promoting diversity, equality and inclusion, fully reflecting cultural differences and family circumstancesThe importance to children’s holistic development of: speech, language and communication, personal, social and emotional development, physical development The potential effects of, and how to prepare and support children through, transitions and significant events in their lives The current early education curriculum requirements such as the Early Years Foundation Stage When a child is in need of additional support such as where a child’s progress is less than expected. how to assess within the current early education curriculum framework using a range of assessment techniques such as practitioners observing children through their day to day interactions and observations shared by parents and/or carersThe legal requirements and guidance on health and safety, security, confidentiality of information, safeguarding and promoting the welfare of children and following the settings policie and procedures in all areas Why health and well-being are important for children How to respond to accidents, injuries and emergency situationsSafeguarding policies and procedures, including child protection, recognise when a child is in danger or at risk of abuse, and know how to act to protect them. Types of abuse include domestic, neglect, physical, emotional and sexual How to prevent and control infection through ways such as handwashing, food hygiene practices and dealing with spillages safely Training:Early Years Educator Level 3 Apprenticeship Standard: Specialist Early Years Tutors deliver training each week (via Teams online) You are provided with tasks from your tutor and weekly and required to complete assessments each week to provide evidence of your knowledge, competence and understanding of the apprenticeship standard Quarterly reviews conducted by your skills tutor and your line manager You will attend Teams online tutoring each week with one of our Early Year Skills Tutors The Early Years Skills Tutors will visit you regularly at your school to observe, coach and teach you skills, behaviours, and knowledge in line with the apprenticeship standard specifications You will complete an End Point Assessment (EPA) conducted by an independent end point assessment organisation. They make the deciding decision on your final grade Training Outcome: A permanent position within the nursery Employer Description:Tiny Tree Day Nursery in Leeds is an exceptional Nursery. We are located just outside of Leeds City Centre in the Woodhouse area of North Leeds. Our impressive nursery and secure outdoor space includes multiple outdoor play areas and a little woodland. Our high standard of care allows us to be regarded as one of the best nurseries in Leeds. We offer a stunning space with dedicated indoor and outdoor areas for children to learn, play and develop. Outdoor play is important to us. Our grounds allow for a stimulating and safe environment for all children attending the nursery. Our spacious rooms are bright and very well resourced. The nursery is specially designed to promote learning and development within a nurturing and stimulating environment. As well as catering for children aged 0 to 5, we have a fun, activity based Holiday Club. We open during all school holidays and are available to all children of school age.Working Hours :Monday to Friday between hours of 7.30am and 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Early Years Educator Apprentice

The expected patterns of children’s development and why we track this for development The significance of attachment and how to promote it effectively, Looking at the Theorists A range of underpinning theories and philosophical approaches to how children learn and develop, and their influence on practice The importance of promoting diversity, equality and inclusion, fully reflecting cultural differences and family circumstances The importance to children’s holistic development of: speech, language and communication, personal, social and emotional development, physical development The potential effects of, and how to prepare and support children through, transitions and significant events in their lives The current early education curriculum requirements such as the Early Years Foundation Stage When a child is in need of additional support such as where a child’s progress is less than expected. How to assess within the current early education curriculum framework using a range of assessment techniques such as practitioners observing children through their day-to-day interactions and observations shared by parents and/or carers The legal requirements and guidance on health and safety, security, confidentiality of information, safeguarding and promoting the welfare of children and following the settings policy and procedures in all areas Why health and well-being are important for children How to respond to accidents, injuries and emergency situations Safeguarding policies and procedures, including child protection, recognise when a child is in danger or at risk of abuse, and know how to act to protect them. Types of abuse include domestic, neglect, physical, emotional and sexual How to prevent and control infection through ways such as handwashing, food hygiene practices and dealing with spillages safely Training: Early Years Educator Level 3 Training will include paediatric first aid qualification Specialist Early Years Tutors deliver training each week (via Teams online). You are provided with tasks from your tutor and weekly and required to complete assessments each week to provide evidence of your knowledge, competence and understanding of the apprenticeship standard Quarterly reviews conducted by your skills tutor and your line manager You will attend Teams online tutoring each week with one of our Early Year Skills Tutors The Early Years Skills Tutors will visit you regularly at your school to observe, coach and teach you skills, behaviours, and knowledge in line with the apprenticeship standard specifications You will complete an End Point Assessment (EPA) conducted by an independent end point assessment organisation. They make the deciding decision on your final grade Training Outcome:A permanent position within the nursery.Employer Description:To really stand out from the crowd and ensure we offer the best private nursery care. We hand pick the most dedicated nursery practitioners who have the ability and experience to provide child-focused learning and development. Our Managers spend the majority of their time training and mentoring staff. This still leaves time for getting very involved in the learning journey of each and every child. We can only do this by having supernumerary Managers and Deputy Managers at all our sites. That is to say the Managers and Deputy Managers do not directly look after children themselves. They are there to support staff and parents alike and to strive to constantly improve standards in all areas. By working in harmony with the individual as well as the group, the children are encouraged to develop and learn at their own pace. This provides the best preparation for the eventual move into school. We pride ourselves on the effort to ensure the most beautiful and engaging surroundings.Working Hours :Monday to Friday between hours of 7.30am and 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Creative,Non judgemental,Patience,Physical fitness ....Read more...

PR and Influencer Account Executive

This feel-good PR agency is dedicated to helping businesses with a positive impact drive change and create movements. They are passionate about promoting meaningful brands and ensuring they get the recognition they deserve in the media landscape.Job Overview:As a PR and Influencer Account Executive, you will be at the forefront of driving impactful press coverage and building relationships with journalists and influencers. This role is perfect for someone who is proactive, creative, and has a strong network of journalist contacts.Here's what you'll be doing:Landing links and media placements in high-ranking media titles.Creating unique and innovative campaigns that will stand out to journalists and secure coverage.Analysing data sources to discover unique angles.Confidently writing press releases, news stories, articles, case studies, and product pieces.Pitching press releases and feature ideas by phone or email to national, regional, and trade journalists.Building relationships with journalists and the media in various industries.Arranging interviews and editorial meetings for clients’ spokespeople.Preparing clients and representatives for media interviews.Perfecting reporting with minimal changes needed from senior team members.Discovering new PR opportunities and pitching them to secure coverage.Researching new influencers using specialised platforms and managing influencer outreach.Here are the skills you'll need:Excellent and efficient communication: effectively communicate with colleagues, clients, and third parties promptly.Excellent copywriting skills: write confidently for multiple purposes and assess the best type of communication.Strong interpersonal skills: communicate effectively and become a main point of contact for clients.Time-keeping: assess your own time and prioritise tasks promptly.Tenacity: confidently pitch to the media and try new angles to ensure all stories lead to coverage.Supportive: assess when and where your team needs support and jump in on tasks proactively.Experience in an agency role.Work permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:Opportunity to progress quickly and learn about all aspects of a PR agency within a small and growing team.A happy agency with open dialogue to ensure workload is manageable within work hours.Work on purposeful clients making a positive difference in the world.Flexible working option: promoting a healthy work-life balance with flexible hours.Less admin: efficient practices to minimise boring tasks and focus on meaningful work.A sustainable agency: carbon-negative by offsetting employees’ impact on the environment.Menstrual policy: flexible working solutions and up to ten days' leave for debilitating periods, menopause symptoms, or pregnancy loss.23 days holiday plus 2 wellness days that can be taken with only a day's notice.Gain a day of holiday for every year you're with us up to five additional holiday days.Flexible Fridays: fit your work into a four-day week.Salary: £23,000.00 - £26,000.00 per yearCasual dressCompany eventsCompany pensionHealth & wellbeing programmeSick payWork from homeSchedule:FlexitimeFull-timeMonday to FridayWork location: remoteExperience:Public relations: 1 year (required)Working in an agency: 1 year (preferred)Pitching and securing UK press coverage: 1 year (required)Equal Opportunities:This agency celebrates diversity and is committed to creating an inclusive environment for all employees. They welcome applications from all suitably qualified candidates regardless of their race, religious beliefs, age, sex, sexual orientation, or disability.Pursuing a career as a PR and Influencer Account Executive in a meaningful agency allows you to make a tangible impact by promoting brands that contribute positively to society. This role not only provides professional growth but also the satisfaction of working with clients who are making a difference. ....Read more...

Graduate Writer

Calling all Copywriters! You possess the mighty power to craft captivating content that wields influence across various digital realms. Your words will leap off the screen, mesmerizing audiences, championing our clients' brands, and igniting meaningful engagement. As an integral member of our multidisciplinary team, your mission is to create content that aligns with our clients' objectives and resonates powerfully with their target audiences. Join an innovative and world-renowned agency specializing in digital marketing and technology services. As a small but ambitious agency, we have a strong vision to expand our prestigious global client base. Passionate about what we do, we strive to deliver our services with purpose and enthusiasm. With offices located worldwide, this is an exciting opportunity to be part of our dynamic team. Our mission revolves around simplicity, combining beautiful design and technical innovation to create digital experiences that drive business transformation. If you are motivated by the endless possibilities of digital technology and have a desire to make the world work better, then this is the perfect place for you. Here's what you'll be doing:Weaving magic with your words, conjuring engaging and persuasive copy for websites, social media, blogs, email campaigns, and advertisements.Joining forces with our talented designers, marketers, and fellow superheroes to create integrated and cohesive campaigns that leave rivals in the dust.Mastering the art of understanding our clients' requirements, their audiences, and their brand guidelines to deliver content that packs a punch and meets objectives.Embarking on epic quests of research, diving deep into industry trends, studying competitors, and understanding target markets to shape the perfect content strategy.Creating clear, concise, and compelling copy that communicates key messages effectively and inspires users to take action like never before.Wielding your grammar guardianship powers, editing and proofreading content with precision and ensuring unwavering consistency.Unleashing your SEO superpowers to optimise content for search engines and ensuring it triumphs over the competition.Staying ahead of the game by keeping up with emerging trends and technologies in digital marketing and copy writing. Here are the skills you'll need:A proven track record as a Copywriter or similar role, preferably within the digital marketing universe where you've battled word wars.Exceptional communication skills, both written and verbal, with an unyielding eye for detail that catches even the sneakiest grammatical villains.The shape-shifting ability to adapt your writing style to fit different brands and diverse audiences, like a true chameleon of words.A formidable grasp of digital marketing principles and the best practices that can turn the tide of any campaign.Familiarity with the mystical arts of SEO techniques and the ancient art of keyword research.Proficiency in wielding content management systems (CMS) and digital marketing tools, transforming chaos into organised brilliance.Legendary time management and organisational skills that would make heroes proud, ensuring you meet deadlines with ease.A creative mindset that transcends ordinary boundaries, coupled with strategic thinking that can outsmart even the most cunning opponents.A Bachelor's degree for a leading University Here are the benefits of this job:Competitive compensation packages that will make other heroes green with envy.A collaborative work environment where teamwork and camaraderie reign supreme.Ample opportunities for professional growth and the chance to unlock your full potential.The chance to make a meaningful impact through the power of words, shaping the digital landscape for the better. We are thrilled to embark on this quest for a remarkable Copywriter to join our esteemed agency. If you're ready to unleash your writing superpowers, leave your mark on the digital realm, and become an iconic figure in the world of copy writing, we're eagerly awaiting your application! ....Read more...

Supervising Social Worker

We are looking for a Social Worker for this well thought of organisation covering a caseload around Somerset. You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) About the team This organisation is committed to safeguarding and promoting the welfare of Children and their families and work with a therapeutic approach. They are very creative with their work. About you The successful candidate will have experience within Children’s Social Work post qualification whilst having an up-to-date understanding of relevant legislation. What's on offer? Up to £40,000 dependent on experience Mileage covered & Car Allowance Hybrid working Training & development opportunities Hours: Full time / Permanent For more information, please contact Jamil Olweny 07587 031 098 / jolweny@charecruitment.com What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation ....Read more...

Agency Decision Maker Fostering

We are looking for an ad hoc Agency Decision Maker for this small organisation in Birmingham. You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) About the team This organisation is committed to safeguarding and promoting the welfare of Children and their families and work with a therapeutic approach. They are very creative with their work. About you The successful candidate will have experience within Fostering quality assurance within management, IRO or ADM. You will be required at Fostering panel (4 times per year) with occasional additional work i.e. appraisals, training etc. What's on offer? £30.76 per hour Hours: Ad Hoc / Permanent For more information, please contact Jamil Olweny 07587 031 098 / jolweny@charecruitment.com What do you get from working with me? CV enhancement Application form enhancement Access to many jobs in the market One central point of contact Interview preparation assistance Expert consultation Questions answered Offer negotiation ....Read more...

Volkswagen Citygate Ruislip Parts Advisor Apprenticeship

The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks. Your duties will vary from day to day and could include: Providing advice to customers who are having problems with their vehicles Taking sales orders from customers both face to face and over the phone Stock control for vehicle parts and accessories Maintaining an ordered stock room Raising invoices for parts sold Liaison with internal teams to ensure the correct stock is place at the right time Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided). We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Yeomans Volkswagen Helston Service Advisor Apprenticeship

The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.  This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: ·       Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. ·       Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. ·       Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. ·       Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: ·       Enthusiasm and willingness to learn ·       Teamwork ·       Strong communication ·       Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: ·       Level 2 Customer Service Practitioner Standard ·       Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Apprentice Business and Admin Assistant

GENERAL ADMINISTRATION: Providing professional, efficient and effective administrative support to a range of Young Somerset business functions including data input, minute-taking and premises/health and safety Coordinating a range of routine and ad-hoc activities which ensure the smooth-running business operations of Young Somerset Follow up on enquiries using the most appropriate method e.g. MS Teams, phone, email etc. Carry out data input to identified systems, checking accuracy of data and ensuring records are complete and accurate Proactively monitor central inboxes daily, forwarding and dealing with enquires appropriately Make updates to content on the staff intranet site, as requested, to support staff self-service of key business information e.g. forms, templates, policies, booking processes etc. Maintain appropriate filing and archiving systems for Young Somerset, in accordance with relevant policies and statutory requirements, including GDPR; supporting archiving, file destruction and the day-to-day organisation of files and resources Support the development of forms, templates and staff guidance documents, following best practices and changing business or sector requirements Prepare documents and resources Undertake printing, photocopying and laminating as required MEETINGS ADMINISTRATION: Arrange bookings and hospitality for meetings and events in respect of Board, SLT and staff events/training sessions Making enquiries and booking accommodation for practitioner interventions with children and young people Produce agendas and minutes for a range of priority meetings, as instructed by SLT Attend and actively participate in the Central Team meetings and Away Days, completing actions as required Co-ordinate the use of Young Somerset meeting rooms, resources and equipment BUSINESS OPERATIONS SUPPORT: Work alongside the Central Team colleagues to support a number of central support functions which support the smooth-running of Young Somerset including support with: Ordering goods and services Supporting routine health and safety walks by recording and monitoring actions Completing online or telephone enquiries/research to help influence wider decision-making Administration of company vehicle checks, defects and maintenance Project administration - updating spreadsheets, templates and drafting communication OTHER: Understand, adhere to and actively implement all policies and procedures of Young Somerset Act as Ambassador for Young Somerset through proactive demonstration of organisational values in all internal and external communications Training:Level 3 Apprenticeship Standard - Business Administrator: Level 3 Business Administrator Standard - Knowledge, Skills and Behaviours Level 2 Functional Skills in English, maths and ICT, if required (exemptions apply) An initial assessment will need to take place in order to decide on the appropriate training package. Support to develop and demonstrate technical and wider sector-related knowledge to underpin competence within the Business Administrator Apprenticeship. On and off the job training and location to be confirmed.Training Outcome:You might move into a Business Administrator or Wellbeing Practitioner role if you prove yourself as adept in the apprenticeship.Employer Description:Young Somerset is the primary voluntary and community sector youth work organisation in Somerset and our mission is to put young people first. We deliver a range of services that are aligned to statutory provision and support young peoples’ personal, social, economic, educational development. We are creative and innovative in dynamic ways and collaborate to strengthen our sector’s offer to deliver positive, sustainable outcomes for children, young people, their families, and their communities. Our vision is delivered through three strands of work: Targeted Youth Support, Alternative Education Provision and Enterprise, and Mental Health and Wellbeing. Targeted Youth Support Supporting children and young people who have high levels of need, risk and vulnerability. Alternative Learning Provision and Enterprise Supporting children and young people with learning by doing, building economic, education and employability skills alongside their personal and social development. Mental Health and Wellbeing As Somerset’s CYP-IAPT provider, delivering Low-Intensity Cognitive Behavioural Therapy for mild-to-moderate mental health disorders.Working Hours :Monday - Friday Shifts to be confirmed.Skills: Communication skills,IT skills,Administrative skills,Deciding and initiating action,Working with people,Relating and networking,Writing and reporting,Learning and researching,Planning and organising,Meeting agreed deadlines,Working as part of a team,Working within an office ....Read more...

IT Desktop Support Technician Apprentice

As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach to problem solving, and the ability to make decisive, well-informed decisions. A talent for finding and implementing effective solutions is essential. This position operates in a dynamic, fast-paced environment, where each day brings new challenges. A tenacious attitude, eagerness to learn, and the ability to adapt quickly will be key assets. The role also demands exceptional attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable. What you will be doing: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency What we are looking for: Excellent verbal and written communication skills Strong attention to detail Patient and methodical approach when resolving user issues Self-motivated, with a collaborative team-oriented mindset Consistently positive attitude towards all aspects of the role Naturally tech-savvy and an enthusiastic problem solver Excellent time management and the ability to prioritise tasks effectively Eagerness to explore and work with new and emerging technologies Training: ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualifications Training Outcome:Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:One of the world's largest & most established golf travel companies. Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. Now, from offices in the UK, US and Denmark, we organise golf breaks, holidays and tournament experiences at over 2,000 resorts and golf courses in the UK, Europe, and further afield. As the world's #1 rated golf tour operator with over 25 years’ experience sending more than 3.5 million golfers away, we are the Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company (ATOL and ABTOT in the UK).Working Hours :Monday - Friday (9:00am - 5:30pm) Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Motivated,Hardware and software,Hard-working,Troubleshooting ....Read more...

Client Account Management Apprentice

Key Responsibilities: Client Support: Working closely with both clients and internal teams to implement strategies and deliver impactful results. Deal with day-to-day queries and requests from clients via email and phone, including change requests, processes queries and opportunity scoping. Support in resolving escalated customer complaints that are raised by the client, by liaising with the Contact Centre and Third Party Sales team. Develop a thorough knowledge of the business and culture of clients and use this to develop relationships and identify opportunities. Team Support: Support Account Handlers and Account Managers with admin tasks as part of BAU and wider projects. Meeting Attendance: Attend weekly internal steering meetings to understand performance and the key initiatives on the account and be given tasks for the week. Attend monthly meetings with the client to capture key decisions and actions. Reporting/ Analysis: Tracking and evaluating sales performance to identify trends, opportunities, and areas for improvement. Share daily, weekly and monthly reporting with clients, along with commentary on performance and action plans for improvement with assistance from the Account Manager. Conduct quarterly competitive analysis reports on proposition, pricing promotions and marketing material and share report with department. Monitor and analyse performance to understand if achieving budget, and if not, which KPIs are the cause. Support the Account team with implementing action plans to address any underperforming areas.   Marketing Material Review: Support with the marketing material review and sign off process for all customer-facing collateral, including briefing the Design team for creation, managing reviews and approval, and sharing internal/external feedback. Visit client warehouses to conduct marketing collateral audits and ensure material is placed correctly on appliances. Visit client retail stores to spot business opportunities by analysing presentation of offers and competitors, as well as ensuring that marketing material is displayed appropriately and compliance regulations regarding the sales process are followed. Training:Domestic & General is a company with an ambitious future, we are expanding our horizons and entering new markets and we need your expertise to help make it happen.  Successful candidate will benefit from: Training opportunities provided  as well as clearly defined career progression. Industry Insight: Gain a strong understanding of the insurance industry, including the end-to-end sales process and compliance regulations. Diverse Responsibilities: A varied role offering the chance to develop highly transferable skills, including communication, stakeholder management, project-solving and analytical thinking. Career Development: Clear development plan and structured opportunities for career progression within the business. Cross-Functional Exposure: Gain visibility and insight into a range of roles across the organisation, supporting long-term career growth and future role transitions. Mentorship & Support: Access to experienced mentors who will support your personal and professional development. Ongoing Learning: Access regular learning and development sessions to continually expand your skills and knowledge. Collaborative Culture: Join a great team environment where colleagues support each other and celebrate collective success. Training Outcome:Post qualification, this role offers excellent progression opportunities within the team for the right person. This showcases our commitment to invest in our people's development by supporting internal mobility and career progression across multiple functions.Employer Description:We’re Domestic & General, and we look after the things people rely on every day to keep their homes running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines, to TVs and boilers. Domestic & General is a company with an ambitious future.  We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. Operating across the UK, Europe, the US and Australia, we work with some of the world’s top appliance and electrical product brands. We’ve been in business since 1912, and we’re always looking ahead… So whatever’s next, we’ve got it covered.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...

Apprentice Painter & Decorator

The Property Services, Internal Maintenance Service (IMS) are responsible for conducting high quality repairs and maintenance on our customers’ homes across the geographical footprint of emh homes.  Principal Duties and Responsibilities: To work in an effective and efficient manner at all times and to inform line management at the earliest opportunity, or any other nominated person, where this is not possible To be responsible for keeping a clean and tidy appearance and ensuring that any IMS vehicles or equipment are kept clean in good order, if allocated one. Every attempt must be made to prevent theft of vehicle and equipment To use existing and future technology as necessary to effectively carry out work or improve the efficiency of the service To meet the Apprentice Mentor/Team Leader/Works Manager as required, at a specified time to receive work instruction To participate at team meetings to ensure continuous improvement of performance at Property Services and be willing to learn and contribute to the development of the IMS as and when required throughout the duration of the apprenticeship. To make and receive telephone calls/messages as required. To acknowledge these calls and respond accordingly To be aware of responsibilities when entering properties, (including to keep tenants informed, and on completion of job to leave tenants property in a clean and tidy condition) To attend a designated college course and work to and achieve all theoretical and practical requirements set out by the college You will be expected to undergo designated training sessions as necessary, which may be out of normal working hours and/or at other establishments as may be required To ensure all duties carried out comply with: Current Health and Safety issues Working conditions normally inherent in the job Customer care standards EMH homes and EMH group policies and procedure, specifications, quality standard and work rules You will be expected to contribute and work towards on-going polices on Community Development, Value for Money, Environmental Issues, Crime and Disorder and Equal Opportunities. To carry out reasonable additional duties/responsibilities where necessary and to accept other such duties as requested by the Works Manager/Team Leader/Apprentice Mentor.      Training: You will be attending Nottingham College (Basford Campus, 664 Nutthall Rd, Nottingham NG8 6AQ) one day a week for day release for 2 academic years, so will need to consider how you will get to and from campus College starting from September 2025 - exact start date of college to be confirmed You can start employment with the company before college starts, so if you are interested please do not delay in applying as the vacancy maybe closed early depending on the number of applications received Training Outcome: Potential of ongoing employment with the company upon successful completion of the apprenticeship programme. Employer Description:emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands. We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946. Company Benefits: • A generous annual leave entitlement, increasing from 34 days to 39 days, over 5 years (including bank holidays and closure days). • Company sick pay entitlements for absences, increasing to 6 months full pay and 6 months half pay, over 5 years. (The first week of any absence is paid at statutory rates for the first two years of employment) • BHSF health cash plan – allowing you to claim money back towards health-related costs such as dentistry and eye tests. • BHSF employee assistance line – confidential 24-hour helpline offering emotional support, financial and legal advice, and referrals to counselling. • Paid time off to undertake charity work: Up to 2 days per year.Working Hours :Monday - Thursday, 8.00am - 4.00pm and Friday, 8.00am - 3.30pm. Half an hour unpaid lunch break each day.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness ....Read more...

Apprentice Vehicle Accident Repair Technician - Halo Stockport

The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive training, while in full-time employment. A Multi-Skilled Vehicle Accident Repair Technician repairs all elements of a vehicle after it has taken some type of collision damage. This will involve learning the skills required to take an accident damaged vehicle through various stages of repair to the pre-accident condition. These fall into three main areas of skills training: MET-Mechanical, Electrical & Trim. Candidates will learn remove and refit processes of all main vehicle systems including air conditioning, vehicle alignment and Hybrid & Electric vehicle systems Panel-repair. Candidates will learn to repair bodywork by replacing panels, filling defects and carrying out techniques such as welding, bond and riveting and correcting misalignment Paint-surface repair. Candidates will learn how to prepare surfaces and carry out paint refinishing through the following techniques; sealing, masking, priming, application of base coat & lacquer, repairing defects and polishing Duties will include: Accurately and skilfully undertake all aspects of the motor vehicle body repair Detect and diagnose any additional faults for further repair Working under direct supervision at all times to achieve full competence and qualification Ensure all work is completed safely and complies with manufacturer and British Standard industry guidelines Any other ad hoc duties and when required In addition to this you will also gain IMI qualifications in air conditioning, electric vehicle (EV) systems, Advanced Driver Assistance Systems (ADAS), and welding Training: The programme for the Multi-Skill Accident Repair Apprenticeship level 3 incorporates underpinning knowledge delivered in partnership and managed by EMTEC College based in Nottingham, you will be required to travel to Nottingham for 7 seperate weeks across each year. Travel and accomadation costs with be covered by Halo Apprentices will be required to have or achieve level 2 in English and maths prior to completion of their apprenticeship Regular review and welfare visits from appointed assessors who will observe all evidence opportunities that occur naturally in the workplace  Training Outcome: Upon successful completion of the apprenticeship, the role holder will progress to full-time employment with the company Employer Description:Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an excellent package and environment. • Accredited Living Wage Employer • Employee assistance programme for you and your family • Health and wellbeing apps • Cycle scheme • Gym discounts • Retail and restaurant discount and cashback • Life Insurance • Health Insurance • virtualGP • Enhanced family friendly pay such as maternity and paternity • Free fruit and pizza • Refer a friend bonus incentive • Employee recognition rewards • Team Event Budget (do something fun together!) • Discounted LV insurance • Get appreciated for your time with paid breaks • 25 days holiday plus public holidays • We invest in YOU with opportunities for career progression • Pension contributions • Work within a modern and clean working environment • And we are always open to hearing what our people want! We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences and can be themselves. We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want you to be a part of it! Our Values Be Proud – take pride in your work and celebrate your successes, big or small. Keep It Simple – simple solutions are harder to find than complex ones, but consistency and simplicity matter most Do the Right Thing – if it feels right in your heart, do it. If it doesn’t, then don’t. And most importantly, always be extraordinary.Working Hours :Monday - Friday, 8.00am - 5.00pm and 1 in 2 Saturdays, 8.00am – 12.00pm depending on business needs.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative ....Read more...

Apprentice Adult Care Assistant

As a member of the Care Team, your role and main duties will consist of: Support service users in order to help them maintain or achieve independence and self-determination. Whilst this may entail acceptable risk taking, due regard must be given to service users safety To support the implementation of care plans and treatment programmes, and record progress in conjunction with the Therapy Team and Management Team To assist in providing service users with all aspects of their physical care, with special emphasis on encouraging their independence Be involved in and promotion of the emotional and psychological needs of service users to instil confidence by encouraging feelings of security and personal worth To assist staff in supporting service users to participate in domestic tasks (e.g. cooking, laundry, care of linen and clothes, washing up and other kitchen duties, cleaning and bed making) with a view to them regaining independence Ensure the effective and safe use of equipment and other aids that have been assessed and provided to individuals Assist with the control of infection including the safe disposal of clinical waste, following infection control policies and procedures To have due regard at all times for the comfort, well-being and self-respect of all service users Work collaboratively with individuals, families, carers, communities and other professionals to ensure the best outcomes are reached for individuals Ensure that all activity is accurately documented in the appropriate records for continuity of care in accordance with policies and procedures To attend in service training and external training as appropriate, consistent with job role and responsibilities To be aware of own training needs and be committed to your own continuing professional development Report any accidents/complaints/untoward incidents to the Management Team in a timely fashion and in accordance with existing policies and procedures To report any incident of ill treatment to a resident, to the Manager and, if not satisfied with appropriateness of the action taken, to Senior Management It is your responsibility to carry out your duties in line with the Council's policy on equality and be sensitive and caring to the needs of the disadvantaged, promoting a positive approach to a harmonious working environment, in line with the Equality Act 2010 The post holder must at all times carry out their responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work Act 1974 Training:You will undertake a Level 3 Adult Care Worker Qualification.  The apprenticeship training will be delivered in the workplace and you will receive regular visits from a college assessor. The apprenticeship will also include a proportion of 20% off the Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include: Fire Awareness Prevent Safeguarding Data Protection & Cyber Security and Equality & Diversity Training Outcome: This apprenticeship is a fixed term contract However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday and Sunday on a Rota System - to include some weekends and bank holidays. Between the hours of: 7am & 7pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Empathy,Safeguarding,Data Protection,Confidentiality,Equality,Flexibility,Professionalism,Respect for others ....Read more...