Customer Service Jobs Found 1,686 Jobs, Page 68 of 68 Pages Sort by:
Food Safety Auditor
Food Safety Auditor Location: Covering the North West Region Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Senior Director of Marketing - Pink Stuff Brand
JOB DESCRIPTION Senior Director of Marketing - Pink Stuff Brand The Pink Stuff by StarBrands is a global leader in quality cleaning and laundry products. Renowned for our versatility, we boast over 2 billion organic views on TikTok, making us one of the most recognized brands in the world. This role reports to the Vice President of Marketing Are you a passionate brand builder? A consumer-centric marketer with an entrepreneurial spirit who thrives on creativity? If so, this role is for you. As the Senior Director of Marketing for Pink Stuff, you will oversee a strategic, digital-first brand. You will leverage consumer insights, category and competitive data, and business analytics to craft and implement breakthrough marketing initiatives. These initiatives will create a competitive brand advantage and support the company's strategic and financial objectives. Key Responsibilities: Subject Matter Expertise: Deep understanding of the consumer, category, product, and emerging trends within household cleaners. Strong understanding of social media marketing and its impact on brand growth. Strong familiarity with eCommerce and digital strategies. Brand Strategy & Go-To-Market Execution: Drive commercialization and brand activation efforts, collaborating with cross-functional departments. Coordinate with the platform Digital Hub on Social Strategy Emphasize a digital-first approach in all marketing efforts to ensure the brand remains at the forefront of consumer engagement. Collaborate with Strategic Communications & Demand Generation to develop brand-building, digital-first marketing campaigns. Partner with the Insights team on market research and Category Management, utilizing available category reports to monitor competitive activity. Work closely with the Sales team to align customer strategies. Product Portfolio Management & New Product Development: Assist in developing assigned portions of the annual Marketing Plan, Long-Term Plan, Operating Plan, and Growth & Strategy presentation. Own current brand performance and actionable 1-3 year business plans. Manage the P&L of the designated platform, balancing cost and growth opportunities to achieve profitability and growth targets. Conduct product line performance analysis, trends, insights, and feedback to identify opportunities to promote and grow a winning brand portfolio. Build business cases including market opportunity, investments, profitability, and growth projections. Manage new product launches through the stage gate process. Collaborate with the Pricing team to create and maintain the pricing strategy for the product, aiming to maximize profitability while staying market competitive. Lead insight-driven innovation to improve the product range, collaborating with R&D, Operations, Sales, etc., to ensure alignment with the brand strategy. Qualifications: Education: 4-year BS degree in business or engineering; an MBA degree is an advantage. Experience: 10+ years of experience in brand management with product management experience in innovation/new product development; 5+ years in the Cleaners category. Team Management: 5+ years of managing direct reports. Proven track record of driving profitable growth. Analytical and strategic thinking, with the ability to digest complex information and make data-driven decisions. Strong financial acumen to analyze multiple aspects of product line performance, successfully budget and forecast, and understand cost implications of decisions. Ability to influence both formally and informally across functions. Creative thinking and solution-oriented mindset. Strong prioritization skills and good judgment in managing time against competing demands. Empathy and good listening skills to understand audience and consumer needs. Effective verbal communication and presentation skills: clear and concise writing, executive presence, and the ability to convey important or critical messages with the desired effect. Proactive collaboration with others: able to build commitment, foster open dialogue, and support diversity and input from all team members. Integrity, commitment, moral courage, and values-driven behavior. Ability to adapt to change and anticipate future needs. Can-do attitude and the desire to go above and beyond.Salary Range: $145,000 - $200,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
People Operations Assistant Apprentice (Downing LLP)
Onboarding: To administer the background screening process and to liaise with new joiners regarding the onboarding process, progress and agreed start dates To ensure IT equipment is set up and ready for the new joiner’s first day To add new joiners to all people team systems To carry out new joiner inductions Offboarding: To process leavers, including drafting resignation acknowledgement and leaver letters To administer the exit interview process on the people team system Employee Relations: To administer and monitor the probation process To draft variation to terms and conditions of employment letters, for example salary, job title or team change To be the first line of response for people team queries, escalating to team members as required Systems and Management Information: To be responsible for the people team inbox, escalating emails to team members as required To be an administrator of the people team system and provide support and training to employees on using the system To maintain the employee folders on the people team shared drive; ensuring they are kept up to date Recruitment and selection: To support hiring managers by posting job adverts to Downing’s LinkedIn page and website, and collating responses To provide administrative support to the candidate testing process To support work experience and intern onboarding processes Talent Development: To manage incoming training requests from employees; ensuring approvals are in place before training is booked To keep the learning and development tracker UpToDate To book sessions and facilities for group training sessions General: To support the wider people team in project work To act as an ambassador for Downing’s values, and to always behave in a respectful and professional manner Training:As a HR Support Apprentice with BPP, you will complete the HR Support Level 3 Advanced Apprenticeship, which is aligned with the Chartered Institute of Personnel and Development (CIPD). Upon completion you will be awarded the CIPD Foundation Certificate, and you will be able to apply for Membership of CIPD. The apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclasses.Training Outcome:The Downing People Team is a small team, which means we work very closely together and share knowledge. The People Operations Assistant will be a key member of the team and will be exposed to the full lifecycle of the HR agenda. This is a great opportunity to become a well-rounded HR professional. Further opportunities within Downing will be dependent upon team structure and available roles at the relevant time. The opportunity to study for the Level 5 apprentice will be considered.Employer Description:Downing is dedicated to delivering investments that matter – for our economy, our health, our society, our local communities and our environment. For over 35 years, our highly experienced team and our entrepreneurial spirit has driven us to seek out long-term and unique opportunities that solve challenges faced by investors, companies and society. From our headquarters in the City of London, and from offices in Cardiff, Glasgow, Helsinki and Stockholm, we structure and manage innovative investments that meet specific investor needs and look to the future with conviction. Our 200-plus employees drive our vision of long-term value creation, which we achieve by being bold, straightforward and ambitious. Guided by these principles we have a broad range of investment opportunities. Our private market offerings include renewable energy infrastructure, private equity and private credit. In public markets, we have a boutique of specialist fund managers that provide a distinctive suite of investment mandates. As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world. Diversity is important to us, and we see the benefits that having a team with a range of backgrounds and perspectives can bring. We are bold and ambitious, straightforward and we support each other. These core values are vital to everything we do – from the businesses we invest in, to the people we hire.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Proficient in Word and Excel,Experience in customer service,Flexibility,Process Orientated ....Read more...
Childcare Apprenticeship
Creating fun, engaging and safe environment for the children Teaching within the EYFS requirements Partaking in a range of indoor and outdoor activities Supporting the children with a range of self-care needs such as feeding and personal hygiene Communicating with other team members and parents Working in a childcare setting with children ranging from ages 0–5 Being able to liaise with external customers, parents, and provide a high level of service for the childcare setting Supporting the development of the childcare provision Providing an excellent range of activities that ensures the child learns whilst having fun Assisting in meeting Ofsted requirements Being a team player Providing challenging and stimulating activities for children appropriately. Responsibility for equal opportunity in delivery Supporting children’s learning and development Supporting children’s self-help needs Being creative and enthusiastic Following safeguarding rules and regulations Training: You will be working towards an Advanced Diploma Early Years Your apprenticeship will last for 14 months, where you will be supported by a dedicated assessor throughout your apprenticeship, as well as a mentor and other staff within the nursery This apprenticeship requires dedication, commitment & punctuality for you to be successful This apprenticeship will open doors to a variety of future roles & career paths within the childcare sector Training will take place in the workplace You will need to attend online training with your assessor for 1 day a week for the first 8 weeks of your 14-month apprenticeship, for your classroom-based learning and you will be working within the nursery for the rest of the time with the support of your dedicated childcare assessor You will complete a qualification in paediatric first aid Training Outcome:Developing into a Level 3 practitioner, with the potential of a full time position upon successful completion. Other prospects may include: Room Leader positions Possible management training Springboard into primary education Paediatric nursing Continuous development in current nursery setting Employer Description:We have taken the utmost care in every aspect of our nursery from planning and designing the space, serving healthy and nutritious meals to choosing the best quality of educational materials, resources and the most qualified and nurturing staff. We always have your child’s best interest at heart. It all started with a Mum. A Mum who wanted to create a safe play space for her 3-year-old. So ABC Studio Stay & Play opened its doors in the heart of Forest Hill, South East of London. It quickly became the destination for many local families, nannies, and childminders. The place for kids to enjoy and for carers to relax, meet old friends and make new ones. Unfortunately, Stay&Play facility is not open any longer as the space became too small to run during the pandemic. During the first 3 years of the ABC Studio existence, the same Mum welcomed thousands of parents and had hundreds of conversations. And what seemed to be on everyone’s mind was the lack of not only a soft play places but, most importantly, the shortage of decent local day childcare. So Mum came up with a new plan - to open a nursery. And not just any nursery but one that would put a Loving, Sustainable and Planet-friendly approach at its very foundation. She was familiar with the sense of guilt and anxiety parents face when sending their little ones to nursery. And the only way to ease the pressure is to find a nursery that would be just like home - loving, safe and warm. A place which kids look forward to coming back every day, as a new adventure awaits them. And with all these ideas and great intentions ABC Studio Childcare Peckham was born in 2020. It was the year of lockdowns but we sailed high above them and achieved solid GOOD grading with Ofsted at the end of 2022.Working Hours :Apprentices are required to be flexible to meet the needs of the business, and punctuality is key. Working as part of a team and using own initiative are essential. The average working week will be 30 plus hours, Monday - Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Peterhouse School Teaching Assistant Level 3 Apprentice
Build and maintain positive relationships with: * Parents, guardians, carers and families * All school colleagues, assisting in the creation and maintenance of good working relationships between all staff * The local community, presenting a positive image of the school Attend and contribute to, as required: * Parent’s evenings and other school events, some of which may be outside of school hours * Presentation and Awards evenings * Staff meetings * Internal reviews and other internal meetings as appropriate * Appraisal meetings * Continuing professional development activity * To participate in ‘in house’ training and seven training days per year Undertake to: * To be familiar with and endorse the school's mission statement, staff charter, aims and ethos. You are also expected to develop a sound knowledge of autism and strive to inform your practice with this knowledge * To be familiar with and adhere to the school's policies and guidelines e.g. Safeguarding, Health and Safety, Positive Behaviour Support * To support the meeting of objectives within the school development plan * To contribute to school self-evaluation * Be familiar with Autism Initiatives and Peterhouse School Vision and Mission statements, and with all relevant policies and procedures * Maintain confidentiality in all areas of work Specific Responsibilities * Under the general guidance of the teacher, work closely with all children on an individual basis and in group situations to support their learning. o To liaise and interact effectively with teaching staff, parents and carers in order to enable access to learning, to support achievement and progress, and promote the welfare of all children * To assist in the preparation of resources * To support class staff in establishing an appropriate, stimulating and secure learning environment. o To support the teacher in lesson planning, evaluating and adjusting lessons/work plans as appropriate * Contribute to assessment by making observations and sharing information concerning individual children and their needs with colleagues, in line with school policy * To read and understand individual Educational, Health and Care Plans, Positive Behaviour Support Plans and Pupil Risk Assessments. * To assist the teacher in implementing and evaluating pupil Education and Health Care Plans. * To assist in the recording of pupil progress and attainment * To establish productive working relationships with pupils, and promote the inclusion and acceptance of all pupils within the classroom; supporting pupils consistently whilst recognising and responding to their individual needs * To implement agreed learning activities, adjusting activities according to pupils’ responses/needs * Work in partnership with the teaching staff to ensure that appropriate differentiated learning activities are planned, delivered and monitored regularly, in order that children are working towards their expected outcomesTraining:Training will take place within the school, the majority of the training will be online. Working towards a Level 3 Teaching Assistant apprenticeship standard, including Functional Skills in English and maths if required. You will be assigned a course tutor and mentor at the school. As a miminum you will meet with the training provider once a month and will be off the job training time to build your portfolio of work.Training Outcome:There will be no guarantee of paid employment but if opportunities arise the apprentice can apply for teaching assistant roles within the school and externally. With experience the Level 3 qualified teaching assistant could further their development with a Higher Level Teaching Assistant apprenticeshipEmployer Description:Autism Initiatives is a nationwide charity with over 50 years experience of working positively and supporting people with Autism, their families and carers. Providing specialist services tailored to each individual from supported living to schools, from a short break service to one stop shops, from work placements to training, clubs and activities, Autism Initiatives has a wealth of resources and expertise that support autistic people to achieve their personal goals.Working Hours :Monday to Friday - 8.45 am - 4.15 pm (hours would be confirmed at recruitment) Term Time onlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Production Manager
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. GENERAL PURPOSE OF THE JOB: The Production Manager will oversee the day-to-day activities of target manufacturing activities to meet daily, monthly, quarterly, and yearly deadlines and provide leadership for the shift supervisors and associates within the value stream. The Production Manager will drive the lean process to maximize profitable growth, provide premier customer service, develop a technically qualified workforce, reduce operating costs and inventories through incremental and quantum continuous improvements. TREMCO'S EXPECTATIONS FOR ALL LEADERS: Embodies the company's core values of transparency, trust, and respect by demonstrating integrity, commitment, responsible entrepreneurship, and moral courage. Applies the company's policies and adheres to processes to ensure compliance and organizational best practices. Demonstrates a commitment to diversity, equity, and inclusion in all areas of responsibility, such as hiring and promotion decisions. Effectively and efficiently onboards new employees. Conducts annual performance evaluations and provides ongoing performance feedback, maintaining clear and timely documentation. Coaches and manages employees using the company's philosophy and tools to ensure talent is developed and retained. Constructs succession plans to ensure the sustainability and continuity of the area of responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leads and guides Lean initiatives within the designated work cell. Works closely with plant-level management on Lean process projects using lean tools and metrics. Helps develop a Lean Strategy to be implemented plant-wide. Participates in FIT and continuous improvement initiatives using tools such as Lean manufacturing, Six Sigma, and other process improvement techniques. Drives Lean Management - including Tier Meetings, Supervisor Standard Work, Accountability Boards, and overall process discipline. Responsible for hiring and developing associates, budget planning, employment decisions and performance assessment of shop floor associates. Operates as part of a Leadership Team responsible for running the factory to specific KPI's and improvement activities. Promotes and ensures a safe and environmentally compliant work environment. Directly manages the departmental cell and works cooperatively with other functional managers/supervisors/leaders to optimize the entire value stream. The Product Manager is relentless about implementing MS168 and continuous improvement. Responsible for understanding the current culture by reviewing existing policies and procedures. Performs other duties as assigned. EDUCATION REQUIREMENT: HS Diploma with 8+ years' experience OR Engineering Degree with 2 years' experience OR Non-Engineering Degree with 4 years' experience. EXPERIENCE REQUIREMENT: 1 year of previous supervisor or management experience required. OTHER SKILLS, ABILITIES, AND QUALIFICATIONS: Strong leadership, negotiation, and communication skills. Demonstrate problem analysis and problem solving. Ability to organize, plan and execute. Experience in implementing Lean. Demonstrated experience working hands on in a production environment. Proven leadership skills or ability to develop. Excellent verbal and written communication skills. Ability to learn and use Microsoft Office and SAP. Ability to interact with all levels of the organization. Labor relations and negotiation skills. Principles of Lean Six Sigma. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, climb, balance, kneel, talk, hear, taste, smell, and lift up to 50 lbs. ADDITIONAL INFORMATION: Key focus points for the Production Manager. Provide direction to Supervisors and development of the workforce. Install structure and discipline relative to start/stop times and break times, as well as other fixed non-productive needs; for example, vacuum times and upgrading the Supervision floor presence. Implement Lean Management. Tier Meetings, Accountability Board, Follow up on key constraint reductions. Learn and implement Lean principles. Evaluate gaps between Actual and Expected Lean performance and address the gaps with the Leadership Team, utilizing the Division Black Belt and other internal resources as required. Lead and oversee all aspects of the production process to ensure safety, quality, and productivity goals are consistently met. BENEFITS AND COMPENSATION: The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online! ....Read more...
Office Administration Apprentice
This apprenticeship offers the opportunity to develop essential workplace skills while gaining hands-on experience in office administration and project management.The successful candidate will be able to demonstrate excellent communication and organisational skills, the ability to prioritise workloads effectively, and a structured approach to tasks. This is an excellent opportunity for someone with a keen eye for detail, a proactive mindset, and a willingness to learn in a dynamic office environment. Duties and Responsibilities: Office Administration: Maintain stock levels and place orders for office supplies, equipment, and lunch for pod/office days Ensure the office environment is tidy, safe, and well-maintained, including monitoring maintenance needs and restocking first aid kits Set up desks and assist with basic workstation assembly Organisation and distribute incoming and outgoing mail and collect parcels from reception Meet and greet visitors and assist with booking internal meetings rooms Assist in organising company events and staff engagement activities Collate employee messages for anniversaries and other occasions Project & Team Support: Provide general administrative support to the Project Management team Assist with preparing 1:1 meeting notes for Project Managers Produce end-of-month timesheets for clients Assist with diary management of DPOs Assist with scheduling client meetings with support from the project team Commercial Support: Provide general administrative support to the Commercial Team Assist with updating and drafting proposal templates for prospect clients Support with updating client logos on a monthly basis Assist with task management for the commercial team Recruitment & Onboarding Support: Support HR with onboarding tasks including preparing onboarding packs Update and maintain staff directories Update stakeholders’ availability on our recruitment platform Book final interviews and send final interview documentation to recruiting managers Schedule post probation personal development meetings for employees Send out probation meeting documents to relevant employees and respective line managers Coordinate post-probation caricatures to be created for employees Assist with weekly recruitment reports Data Entry & System Maintenance: Assign and prioritise incoming invoices within our client management system Send reminder emails to Service Level Agreement (SLA) managers regarding upcoming renewals Update invoice records in excel document, ensuring flagged entries are corrected Maintain cleanliness and accuracy of CRM tabs, ensuring relevant information is up to date Training Outcome: This apprenticeship offers structured learning and development opportunities, with the potential to progress into a full-time administrative role upon successful completion of the programme Employer Description:About Us The DPO Centre is a leading Data Protection Officer resource centre, delivering expert data protection and privacy advice, and access to skilled and experienced resources whenever and wherever it is needed. We have one of the largest teams of Data Protection Officers available. Having worked with over 1,000 clients across a wide range of sectors, our team of privacy professionals are exceptionally well placed to deliver the knowledge, experience and expertise required by our clients. Headquartered in London, England, we also have an office in Toronto, New York and a network of offices throughout Europe, with our European operations centred in Dublin, Ireland and Amsterdam, The Netherlands. What we do: The DPO Centre exists to reduce the burden of complying with data protection laws and to enable organisations to use compliance as a differentiator that increases organisational value. We support organisations to establish and maintain robust privacy frameworks and we deliver the knowledge and experience required to understand the risks, improve trust and increase customer and stakeholder engagement. We offer a range of valuable services and flexible packages, meaning clients select the level of support that is right for them, whether that be a one-off consultancy project, or ongoing long-term support. We provide: • Outsourced Data Protection – from a single DPO one day per month, to your entire privacy office • Data protection consultancy and interim support services • EU, UK & NIS representative services • Data protection training and awareness • Email and telephone data protection advice line Our Culture: Our #ONETEAM philosophy is a fundamental element of our success, it sets us apart from our competitors, and enables us to consistently build on our core values of Respect, Adapt and Deliver. At The DPO Centre, we value skills and nurture talent to create an inspiring workplace. We know that our people are our greatest asset and the best results come from teamwork and collaboration. Our mission is to inspire and develop one remarkable team that delivers the extraordinary.Working Hours :Monday – Friday 09:00am – 5:30pm. Hybrid working with 3 days in our Ipswich Office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative,Willingness to learn ....Read more...
Communications Assistant Apprentice
To support the Communications Manager in the creation and implementation of a Communications Strategy Assist the Communications Manager with the day-to-day handling of all marketing tasks including engaging with stakeholders, social media, website maintenance, email marketing, and producing online and offline literature Support with the planning and delivery of marketing plans and campaigns, including researching, developing and implementing creative ideas and solutions Assist with the evaluation and reporting of marketing and communication activities (including social media, Google, SEO and email marketing), using various tools and methods to measure and demonstrate impact and effectiveness Develop design, writing, photographic, video and other relevant skills to create professional content and campaigns Create and deliver high-quality written, visual and (potentially) audio content for various channels, ensuring it is creative, accurate, accessible, consistent and aligned with the council's brand and tone of voice Build and maintain positive relationships with internal stakeholders and support the management of communications mailboxes To work closely with the Community Services Manager and Community Events Officer in supporting the creation of marketing materials and publicity for Town Council events, including but not limited to the Christmas Lights Switch-On, Town Awards, Taste of Thame and Thame Art Crawl To provide cover in the Information Centre as required, where you will provide exceptional customer focused service, manage enquiries in person, over the phone and by email, in an efficient, courteous, and competent manner, and direct enquiries to the correct member of staff or agency, as appropriate To help administer the sale of products in the Information Centre and tickets for various events and activities including acting as a box office for the Thame Players Theatre Establishing and maintaining up-to-date knowledge of answers and solutions to a broad range of issues affecting residents, businesses, and visitors to Thame to enable a resolution to most enquiries To ensure effective handover to colleagues when covering roles and responsibilities To provide administrative support to the team as required for example with the Thame Good Neighbour Scheme, hiring of the Town Hall, meeting administration, event support, organisation of markets, town signage, projects, grant applications and advertising boards To promote and provide support as required with any project, function, or activity To prepare correspondence when necessary To maintain accurate financial records as required and during the absence of other team members, the administration of petty cash and payments received To undertake research as and when required To ensure that office procedures are adhered to and assist with the continuous improvement of systems and processes to ensure efficiency and best practice as required To play a flexible role as part of a small administrative team to ensure the smooth running of the daily operational services; supporting officers and managers with administration tasks to aid the delivery of the Council’s wider objectives To successfully complete apprenticeship training by meeting regularly with your apprenticeship assessors and internal verifier, travelling to training when required and completing all assessments material in a timely fashion Training: You will gain experience in a large organisation, whilst studying towards your nationally recognised qualification, Level 3 Multi-channel Marketer qualification, with 20% time out of the workplace for study, training and assessments Your training will be a via a blended learning approach, with online sessions with an assessor and hands on training within the workplace providing you with all you require to be successful Training Outcome: Possibility of progressing to a higher-level apprenticeship or full-time employment within this sector This apprenticeship will teach you highly transferable knowledge, skills and behaviours which can be applied across all sectors Employer Description:Thame Town Council is the parish authority for Thame, which has a population in excess of 12,500. We are committed to representing the people of Thame and providing many key local services. Thame Town Council consists of 16 councillors who are elected for four years at a time in the same way as for other councils. The last elections were held in May 2023. Vacancies that arise between elections may be filled through a by-election (if requested by 10 electors) or co-option. Each year, councillors choose a chairperson from among their number who becomes the Mayor. Thame Town Council is an elected body in the first tier of local government. We play a vital role in representing the interests of the community of Thame and work to improve the quality of life and the local environment. In addition, the council plays a key role in influencing other decision-makers such as planning authorities.Working Hours :Monday to Friday. Predominantly office-based with some flexible working arrangements. This is fixed term contract of 20 months.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Creative ....Read more...
Apprentice Early Years Educator- Nara Charlbury- Chipping Norton,OX7 3HH
Key responsibilities Educator Assistants take full responsibility for: Promoting and exemplifying the purpose, mission, vision and values of Nara Nurseries at all times Ensuring excellence in early childhood education and care, which is recognised through excellent Ofsted inspection outcomes Upholding our privileged responsibility to help children experience the awe and wonder of the world in which they live, through high quality play and learning Driving exceptionally high standards, being a professional and enthusiastic role model Main duties: Excellence in Early Education: Contribute a high standard of physical, emotional, social and intellectual care for all children in the nursery Ensure all children are safeguarded and their welfare and safety are promoted Contribute to a programme of activities that meet the individual needs and interests of children in your room in conjunction with other team members Keep records of your key children’s development and learning journeys and share this with parents, carers and other key adults in the child’s life Follow the nursery safeguarding procedures to ensure all children are kept safe, well and secure Read, understand and adhere to all policies and procedures relevant to your role as deemed appropriate by the Manager Ensure all accidents and incidents are recorded and reported in line with company procedures Ensure someone known and agreed by the nursery and parent collects the child Respect the confidentiality of all information received Develop your role within the team especially with regard as a key person Ensure that mealtimes are a time of pleasant social sharing Ensure the children’s dietary and allergy needs are met Washing and changing children as required Ensure good standards of safety, hygiene and cleanliness are maintained at all times Ensure unwell children are kept calm and safe and management is notified immediately Develop and maintain strong partnerships and communications with parents/carers to facilitate day-to-day caring and to meet early learning needs Ensure the inspirational Nära Enrichment activities, curriculum and pedagogy are delivered effectively and consistently Training:Level 3 Early Years Educator Apprenticeship Standard, which includes: Level 3 Early Years Educator qualification Level 2 Functional Skills in maths and English (if required) End-Point Assessment (EPA) Employee Rights and Responsibilities (ERR) Personal Learning and Thinking Skills (PLTS) Apprentices must successfully complete the Level 3 Award in Paediatric First Aid (RQF) or Level 3 Award in Emergency Paediatric First Aid (RQF) Training and training location to be confirmed Training Outcome: An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence Potential for full-time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the wider world of work Employer Description:Background Nära Nurseries Limited is a small group of children’s nurseries established in 2022, with the vision to build the most inclusive community of children, educators and families, united by our uncompromising values, and determination to ensure a better future for all. Our Purpose - To provide excellence in early childhood education by nurturing the special relationship between our children, families and team. Our Mission - To nourish the hearts, hands and minds of our children; and cherish each child’s early years as a unique and special time, which builds the foundation for future success, wellbeing and lifelong learning. Our Values - We commit to promoting happiness, fulfilment and quality to all members of our community through a culture of kindness, respect, integrity and inclusivity. Safeguarding Statement Nära Nurseries are committed to safeguarding and promoting the welfare of children and young people, families and teams. Our safer recruitment processes ensure thorough vetting of applicants. All applicants will be required to obtain a Criminal Records disclosure via the Disclosure and Barring Service (DBS), which includes checks against the barred list. This post is exempt from the Rehabilitation of Offenders Act (1974). Staff must be prepared to disclose any convictions they may have and any orders, which have been made against them. Our company is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Commitment to Equality, Diversity and Inclusion Nära Nurseries aims to ensure that no job applicant receives less favourable treatment than another applicant. Our recruitment procedures are reviewed regularly to ensure that individuals are treated on the basis of their relevant merits and abilities and we will always strive to ensure that the staffing levels reflect the community it serves. Job selection criteria are also regularly reviewed to ensure that they are essential for the effective performance of the job and therefore justified on non-discriminatory grounds.Working Hours :The nursery is open full time from 8:00am - 6:00pm. Our team usually work 40 hours over 4 days, or 40 hours over 5 days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Business Admin Apprenticeship
This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties. The purpose of the role is to: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels: Maintaining security in accordance with Practice protocols, when necessary Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stock consulting rooms as required Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies Dealing with clinical waste collection companies Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship: Level 3 Business Administrator Standard Apprenticeship Level 2 Functional Skills in maths and English if not already achieved You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions All evidence will be logged to your electronic portfolio Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy. The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota Week one 12:00 - 18:30pm (inc 30 min break) Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude ....Read more...
Manager, Platform Pricing Strategy
JOB DESCRIPTION Location: Vernon Hills, IL Department: Rust-Oleum US Marketing Reports To: Director, Pricing Strategy JOB PURPOSE: The Manager of Platform Pricing Strategy will be responsible for setting and monitoring the pricing strategy for assigned product platforms / channels, working with Product Management, and working with Sales to create and execute account level pricing plans in line with this strategy. Additionally, this role will be responsible for promotional guidance for the key platforms. This position reports to the Director of Pricing Strategy. RESPONSIBILITIES Pricing Strategy Creation Work with Product Management, Sales, and Leadership to design, develop, and maintain comprehensive and harmonized market-based pricing strategies for each platform, executed at the channel and account level designed to achieve sales and margin objectives. In line with the designed strategy, continuously monitor and ensure new and existing pricing strategies are consistent, equitable, and profitable across all accounts, channels, and product lines. Design new and innovative pricing models suited to the product platform aimed at maximizing margin while retaining customer traction. Work with Product Management and Sales to set and execute pricing strategy for new product launches designed to achieve sales and profitability targets. Partnering with the Trade and Sales Teams, implement and lead a best-in-class promotion's strategy, designed to improve promotional analytics and ensure effectiveness and profitability of promotions. Price Negotiation & Execution Support Serve as a strategic advisor for pricing and work closely and communicate frequently with senior leaders, Sales Team, and Product Manager Team members regarding price adjustments. Develop and leverage innovative methods to identify and propagate pricing opportunities targeted at margin enhancement and driving sales volumes. Play a key role in supporting the sales team on price negotiations and ensure pricing is aligned with the platform strategy. Monitor raw material costing and develop pricing actions design to mitigate margin erosion risk and maximize margins. QUALIFICATIONS Education: 4-year BS degree in business or mathematics/statistics or engineering with an MBA being an added advantage. Experience: 7+ years of relevant professional experience; 2+ years of management and leadership experience in Pricing and Business Strategy. A subject matter expert on Product Pricing or Pricing Strategy. Analytic and strategic thinking skills, with ability to digest complex information and make data-driven decisions. Leader with a passion for people with the ability to exert formal and informal influence across functions. Passionate problem solver and creative thinker, with ability to pitch new ideas and be open to feedback. Dynamic and agile: Ability to think in a creative and strategic way, but be adept at delivering operationally to ensure tasks are followed through to completion. Ability to work efficiently and flexibly to deliver results. Strong decision making and prioritization skills, especially when multiple trade-offs are involved and faster decisions are required. Empathy and good listening skills to understand the needs/pain points of your customers/ stakeholders. Excellent facilitation to effectively facilitate requirement gathering/elicitation sessions with senior business leaders/stakeholders LEADERSHIP TRAITS Leadership: Demonstrate a set of mindset and behaviors that align people, enable them to work together in an effort to accomplish desired goals in rapidly changing environments. Strategic Planning: Is proactive, forward-looking and can anticipate trends. Has vision and can create competitive and breakthrough strategies and plans. Change Management: Ability to adapt to change, anticipate future needs, is flexible, overcomes resistance to change, and demonstrates managerial courage Problem Solving: Is able to understand and evaluate complex issues and devise and implement successful solutions. Is focused on results, can see hidden problems, and takes logical approach and probes fruitful sources for answers. Is proactive and decisive in nature Communication: Has effective verbal communication and presentation skills, has effective writing abilities (clear and succinct), had executive presence, has active listening abilities, and can convey important or critical messages that have the desired effect. Collaboration: Identifies opportunities for shared resources, seeks partnerships, is a team player, and involves others. Builds commitment, fosters open dialogue, and supports diversity and input from all team members. Is open minded and transparent. Decision Making: Uses critical thinking skills, has a track record of making high quality decisions, does not hesitate when making decision, is confident, and is action oriented. Financial Acumen: Has demonstrated financial acumen, can successfully budget and forecast, and understands cost implications of decisions. Developing Others: Coaches others and nurtures emerging leaders. Is a keen listener, provides challenging/stretch assignments, encourages development, confronts and deals with performance issues effectively and delegates tasks effectively in order to develop others. Judgement: Adopts strategic, analytical and carefully weighted decision-making process in the evaluations of alternative scenarios. Integrity & Commitment: Demonstrates integrity, has commitment, shows moral courage, demonstrates emotional intelligence, is values-driven, respects the Company culture, and demonstrates responsible entrepreneurship. Has a can-do attitude and the desire to go above and beyond.Salary Range: $95,000 - $110,000, bonus eligible From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...