Parking Appeals Officer
Must have good working knowledge on Parking Appeals
Key result areas/overview:
Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role.
The Dimensions of this role
• To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry
• To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate
• To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures
• To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation.
• Responsible for decision making on whether the appeal is to be accepted or rejected.
• Make suggestions for developing procedures to improve service delivery, customer focus and efficiency
• To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve
• To process payments received directly at the council
• To process refunds
• To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases
The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems.
You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm.
This role of Parking Appeals officer will pay between £25.96 an hour via umbrella
If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on 0203 668 5680 and press 1 for parking
*Unity offer referral schemes for all successful referrals at officer level**
*Previous Parking industry experience is essential for all parking vacancies**
....Read more...
You will be trained and supported to gradually take on the followingresponsibilities:
Exam Officer Duties
Registering students for internal mock exams and workshops
Managing and updating timetables, exam lists, and studentrecords
Supporting exam setup, invigilation coordination, and logistics
Communicating exam details and results to parents andstudents
Ensuring data accuracy across internal systems
Business Administration Duties
Answering phone calls and handling email enquiriesprofessionally
Supporting day-to-day administrative operations
Updating and maintaining internal databases
Preparing documents, schedules, and reports
Following up with customers for outstanding information orpayments
Assisting with workshop and event organisation
Learning and supporting our internal systems for bookingsand student management
Training:This will be at home, the workplace or Twickenham Training Centre.
This will be one day a week.Training Outcome:Full-time administrator, exams officer or receptionist.Employer Description:The Learning Hub is looking for a motivated and reliable Business
Administrator Apprentice with a focus on becoming an Exam
Officer. This role offers an excellent opportunity to gain experience
in administration, education operations, and customer
service, while working toward a Level 3 Business Administration
qualification.Working Hours :Monday to Friday 9am - 3pm.
Saturday 9am - 6pm.Skills: Communication skills....Read more...
Provide a full range of administrative tasks after training and with support
To be the first point of contact, may deal directly with difficult queries from members of the public, to be able to answer or find the answer to less straightforward queries; take accurate notes and pass more complex queries onto the relevant officer in a timely manner
To carry out specific project work under the direction of the manager
Using relevant planning, project and performance management tools to provide support to the team and ensure processes are followed to the requirements for the service in which this post sits
To produce regular reports, send out communications, and update websites
Training:Business Administrator Level 3 Apprenticeship Standard:
The training will take place within the workplace, with either face to face or online meetings with the Training Provider
Meetings will take place every 6 - 8 weeks
Training Outcome:
After succesful completion of the apprenticeship you will move into a Business Support officer role
There is the oppotunity to progress throughout the organisation and to build a career
Employer Description:"We empower our people to innovate and collaborate in order to build strong communities"
Our core values support the delivery of this vision and underpin what we stand for and how we do things.
1. Trust and Respect
2. Responsibility
3. Excellence
We have three main hubs, County Hall (Trowbridge), Monkton Park (Chippenham) and Bourne Hill (Salisbury).Working Hours :Monday to Friday. Flexible work arrangements, start and end times can vary. Hybrid working, minimum 50% in the office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide IT support to teachers and administration staff in classrooms or offices, responding to IT support required by teachers in classroom when needed in liaison with the IT team.
Desktop & Application Support:
Connect, set up and check PCs and peripherals for normal operation
Perform routine maintenance tasks, including basic software packages installation and setting common options
Perform basic PC hardware repairs, upgrades and IT suite servicing in heavily used IT teaching areas
IT Administration:
Work closely with the Service desk officer to record, update and maintain all IT hardware assets within the school. Ensuring every device is security marked, numbered and then entered into the IT assets management tool
Health & Safety:
Carry out basic safety checks
Follow relevant H&S procedures and raise awareness among staff, pupils and other users
Personal IT development:
Have a keen and active interest in IT and related technology, also have a willingness to undertake technical training, this could be internal or external through a training partner
Conduct:
Ability to work with young people (students age ranges of 16 - 19 years), and maintain a professional attitude at all times
Communications:
Communicate on all IT issues with the Service desk officer and wider team to update on status and progress of IT support tasks allocated to you
Educational Awareness:
Attend and support staff training sessions to increase your personal understanding of how IT is used in specific contexts and subject areas
Training:
Information Communications Technician Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:We provide IT support services to a range of business across London, the UK and overseas.Working Hours :Monday - Friday, 9.00am - 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Positive attitude,Motivated,Passion for ICT,Troubleshooting,Hardware and software....Read more...
1.To contribute individually and as part of a team to the delivery of high-quality administration support to the waste collection & disposal services.
2. To undertake any appropriate training as and when required. To complete the level 2 customer service qualification as a key part of the apprenticeship.
3. To gain an understand of the city councils recycling and waste policies, working within the waste administration team to increase the awareness of the importance of recycling and waste.
4. To visit premises with the waste officers, gaining experience within the waste services operational functions.
5. To gain experience in clerical and administrate skills, including utilising pre-designed computer programmes and associated equipment as a tool in the provision of providing admin support.
6. To learn how to maintain systems including statistical information and data, maintaining files and records, produced from inputting weighbridge tickets and information from spreadsheets.
7. To commit to continual professional development and undertake any training and development deemed necessary to fulfil the criteria of the post.Training Outcome:Customer Service OfficerEmployer Description:Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.Working Hours :Monday-Friday, shifts TBC.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working....Read more...
To ensure the accurate recording of debtors & creditors ledgers and cashbook; processing of purchase orders; reconciliation of accounts
Processing of timesheets and payroll under the supervision of the Senior Finance Officer.
Ensuring that invoices and reminders are issued as per financial regulations.
Undertake till reconciliation and banking
Assisting with the council’s reception service (front desk and telephone), dealing with callers and visitors in a friendly and professional manner
Filing, photocopying, and post duties
Other reasonable duties that are commensurate with the role
Training:Training will take place one day a week at New College Durham.Training Outcome:There may be opportunities within Spennymoor Town Council to progress to a permanent position. Also, the experience will make you a good candidate for other local authority vacancies. Employer Description:Spennymoor Town Council delivers and funds many services, facilities and events for residents of Spennymoor.Working Hours :Standard office hours are 8.45am to 5pm Monday to Thursday, and 8.45am to 4.30pm Friday with 45 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Police Constable, after your initial training you will be based at locations throughout the county to meet the demands of the organisation, with the requirement to work anywhere in the force. Working as a Police Constable is an exciting and rewarding career with the chance to make a real difference to the communities we serve.
Our vision is to be the best performing force in the country and we want to recruit talented people with a diverse range of skills and experience, who are representative of our local communities. As a Police Officer your job will be to reduce crime and the fear of crime, and promote confidence among local people that the police understand and are prepared to deal with the issues that matter most to you. As a Police Officer you will be working in the frontline of the criminal justice system and community engagement. Responsible for protection of life and property, the prevention and detection of crime and the maintenance of public order.
You will have a vital role in supporting victims and witnesses and providing reassurance to individuals who have been subjected to crime and anti-social behaviour. Working in partnership with the public and other organisations in order to make a difference to the local community. The role is a challenging and varied one. We are striving to create a workforce that reflects the communities we serve. Valuing diversity and promoting equality and inclusion is at the heart of our vision and PROUD values. PROUD embodies everything we stand for as an organisation, for further details on our PROUD values then please refer to the Application Information Pack.
You will work 40 hours per week working rotating shifts after initial training (this includes weekends, nights and bank holidays with a shift pattern over 365/6 days a year).Training:You will train at our purpose-built £18.5m facility with gym and sports hall in Sherwood Forest – the home of Robin Hood - but above all, you’ll be joining a progressive police service.Training Outcome:Permanent position as Police Constable.Employer Description:Nottinghamshire Police is located in the heart of England and is considered one of the UK’s core cities and among the top 10 best places to live and work in the UK (source: OneFamily).
We are a pioneering force who have led the way in many areas of policing. We were the first police service to launch the Police Constable Degree Apprenticeship Programme, the first police service outside of the Met to have a dedicated Knife Crime Team, the first police service to meet the Operation Uplift targets, and the first to introduce the military pathway.
You will train at our purpose-built £18.5m facility with gym and sports hall in Sherwood Forest – the home of Robin Hood - but above all, you’ll be joining a progressive police service.
Our three police service priorities are:
To earn the trust and confidence of our communities – public confidence is key and if we are going to be an outstanding police service our communities need to trust us to do the right thing for the right reasons, be transparent and accountable in all we do and work with our communities to find resolutions to the issues that affect them
To improve victim outcomes – this isn't just about criminal outcomes, we need to ensure that victims are at the heart of all we do, that we respond effectively – conduct investigations to the highest standards and find an appropriate resolution to their calls for service
To develop a workforce fit for the future – we need to invest in you and our leaders, to ensure you have the skills and equipment to perform your role, that we treat each other fairly and have our resources in the right place. But also, that we all work to the highest standards and we are all invested in maintaining them.Working Hours :You will work 40 hours per week working rotating shifts after initial training (this includes weekends, nights and bank holidays with a shift pattern over 365/6 days a year).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We have five exciting roles available:
Business Administration (Level 3).
Play a key role in supporting our teams with organisation, reporting, and coordination. You’ll help ensure the smooth running of our operations so our global aviation customers get the service they need, when they need it.
Supply Chain Operative (Level 3)
Be part of the team that keeps aircraft parts moving. From stock control to logistics and shipping, you’ll help ensure the right parts get to the right place on time – critical to keeping planes in the air.
Procurement (Level 3)
Learn how to source, negotiate, and manage supplier relationships to secure high-quality aircraft parts at the right cost. Your work will directly impact AJW’s ability to deliver for our airline customers.
Sales Executive (Level 4)
Build relationships with airlines and aviation partners, learn how to manage accounts, and develop sales strategies that help AJW grow its global customer base.
Regulatory Compliance Officer (Level 3)
Help maintain the highest safety, compliance, and quality standards in aviation. You’ll support audits, analyse risks, and contribute to continuous improvement projects that keep AJW operating at world-class levels.Training Outcome:AJW commits to offering a permanent, full-time role at the end of your apprenticeship. Employer Description:AJW is the world-leading independent specialist in the global management of commercial and business aircraft spares. We provide the civil aerospace sector with the most efficient and progressive end-to-end supply chain solutions for the provision and repair of components, warehousing, and logistical service. We reduce costs, improve profitability and support the brand values, goals, and image of our customersWorking Hours :Hours: Full-time, Monday- Friday 08:30- 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Non judgemental....Read more...
The 18+ Leaving Care Service provides support for Care Leavers aged 18-25 years old, supporting them with their education, training, employment; accessing accommodation and having financial stability and emotional well-being as they move into adulthood.
As part of the 18+ Team you would work with staff members within the team, as well as external providers, to support and develop projects and initiatives with accommodation, education, employment and training, social media whilst promoting the voice of the care leaver.
We are looking for:
A caring individual with good communication skills
Someone who enjoys interacting with young people whilst being a good role model
Someone who is motivated and keen to learn
Training:Public Service Operational Delivery Officer Level 3.
We will be holding an open day session for you to come along and find out more before applying on 21st August 11:00 until 13:00 at Kings hill and 15:00 till 17:00 at Dover Civic Centre. Please contact 18pluseet@kent.gov.uk to book a space. Training Outcome:As part of the 18+ Team you would work with staff members within the team, as well as external providers, to support and develop projects and initiatives with accommodation, education, employment and training, social media whilst promoting the voice of the care leaver. Employer Description:Kent County Council is a county council that governs most of the county of Kent in England. It is the upper tier of elected local government. Below are 12 district councils and around 300 town and parish councils. The county council has 81 elected councillors. The chief executive and chief officers are responsible for the day-to-day running of the council.Working Hours :You will work from the main office bases for the Leaving Care service in West Malling and Dover. Hours and working pattern to be discussed at interview stage.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative....Read more...
Position: Head of Department Residential Property
Location: Liverpool
Salary: DOE
Hybrid working available
Overview:
Our client, a highly regarded and forward-thinking legal services provider, is seeking an experienced and inspiring legal leader to join their Residential Property division. This is a fantastic opportunity for a dynamic legal professional to play a key leadership role in a fast-evolving, client-centric business. Youll be at the forefront of driving service excellence, team development, and operational performance.
The Role:
As Head of Legal Services, you will be responsible for delivering exceptional legal services tailored to client needs, ensuring full compliance with both internal policies and external regulatory requirements. Representing the firm as a true ambassador, you will promote its services with professionalism and integrity.
Key Responsibilities:
- Provide inspirational leadership across the department, fostering a culture of empowerment, accountability, and high performance.
- Develop and maintain open, effective communication channels within and across teams, building a cohesive, collaborative working environment.
- Lead your team through ongoing change as the property market and business processes evolve, ensuring clarity, engagement, and alignment with company goals.
- Champion a strong client-first culture, balancing legal excellence with a focus on the customer experience.
- Drive continuous improvement by turning complaints into opportunities for learning and service enhancement, working closely with the Compliance Officer for Legal Practice (COLP).
- Leverage internal technical expertise and reporting tools to support operational decision-making and ensure the team is resourced effectively and efficiently.
- Collaborate with the Finance team to maintain accurate 12-month forecasts and align staffing levels with business needs.
- Build strong internal and external relationships to enhance service delivery and grow the client base.
Candidate Profile:
- Qualified Solicitor, CILEX, or Licensed Conveyancer
- Minimum of 4 years PQE
- Proven leadership and management experience within a legal environment
- Strong people management, communication, and interpersonal skills
- Commercially aware with a strategic mindset and ability to network effectively
- Committed to delivering excellent client service and driving team development
Whats on Offer:
- 25 days holiday plus bank holidays
- Employee referral bonus scheme
- Health cash plan fully covered
- Company pension scheme
- Death in service benefit
- Employee Assistance Programme
- Hybrid/flexible working options with full home office setup provided
- Unlimited access to professional development via the in-house training academy
If this role sounds of interest call Rebecca on 0151 2301 208 or send across your up to date CV to r.davies@clayton-legal.co.uk....Read more...
Day to Day Responsibilities:
Deliver coaching sessions that are participant-centred, structured, progressive, fun and of a high quality
Undertake the necessary planning for each activity session to ensure the programme demonstrates progression throughout, linked to the principles of long-term athlete development (LTAD)
Continually monitor and evaluate all sessions, activities and programmes
Adapt approach in sessions to cater for different ranges of ability and development age
Undertake administrative tasks associated with the post under line management instruction, including planning sessions, taking registers, consent forms and contacting schools
Be a positive role model and ambassador for related extreme sports and the organisation at all times
Ensure all equipment associated with the coaching programme is correctly set up, maintained, stored and returned on completion of the coaching programme
Build relationships with local Partners such as schools, clubs and funders, and liaise with them to ensure they remain happy with the coaching service provided
Take responsibility for own continuous professional development and attend relevant training courses to improve own coaching delivery
Be familiar and comply with LS-TEN health and safety regulations and to undertake activity/venue risk assessments prior to all sessions, and report and record incidents/accidents/hazards
Partake in appropriate training and deliver basic First Aid where required
Respect the rights of all participants and ensure that their well-being and safety are considered at all times
Work in a flexible way and undertake any other duties not specifically covered in the job description, when assigned by the line manager
Complete skatepark duty list to comply with policies and procedures
Build relationships with local Partners such as schools, clubs and funders, and liaise with them to ensure they remain happy with the coaching service provided
Take responsibility for own continuous professional development and attend relevant training courses to improve own coaching delivery
Be familiar and comply with LS-TEN health and safety regulations and to undertake activity/venue risk assessments prior to all sessions, and report and record incidents/accidents/hazards
Partake in appropriate training and deliver basic First Aid where required
Respect the rights of all participants and ensure that their well-being and safety are considered at all times
Work in a flexible way and undertake any other duties not specifically covered in the job description, when assigned by the line manager
Complete skatepark duty list to comply with policies and procedures
Training:At LS-10 you will work towards your Level 2 Community Activator Coach Apprenticeship Qualification over the course of 12-18 Months.Training Outcome:This apprenticeship opens up loads of opportunities for your future. Here’s what some Coach Core graduates are now up to across the Country:
Health and Wellbeing Officer- Argyle Community Trust
Full time Basketball Coach- Bristol Flyers
Inclusion Officer- Surrey FA
Did you know?
89% of Coach Core graduates agreed that the programme had helped their career
60% were still working with their original employer and 74% of those were earning a higher salary once they completed
Employer Description:At LS-TEN we’re passionate about building an inclusive environment for all - regardless of your age, ability, or experience levels. Our amazing team of qualified community coaches spend their time outside of the skatepark visiting local parks, delivering sessions in schools, spending time with community groups and spaces to share their passion for wheeled sports, and to give everyone the opportunity to be a part of our community!Working Hours :Exact Shifts To Be Confirmed.Skills: Communication skills,Customer care skills,Team working,Physical fitness....Read more...
1. Provide administrative and first line support across the full employee lifecycle, including recruitment, employee relations, performance and absence management, with guidance from the People & Culture Partner, ensuring a smooth and efficient People service
2. Accurately update and maintain People systems and trackers, ensuring data integrity and demonstrating strong attention to detail
3. Uphold confidentiality and ensure compliance with data protection regulations, demonstrating a clear understanding of the importance of handling sensitive information
4. Support the recruitment and onboarding process, with a particular focus on the successful delivery of high-volume temporary recruitment campaigns, in close collaboration with the Recruitment Officer
5. Collaborate with the Learning & Development Officer to support and help deliver a successful Work Experience Programme
6. Support the Internal Communications Manager in the delivery of wellbeing and engagement activities across the organisation
7. Contribute to a variety of People projects and initiatives, as required by the team
8. Commit to and successfully complete the Level 3 HR Support apprenticeship, applying knowledge and skills gained through the real-life tasks within the workplaceTraining:
The candidate will follow a Level 3 apprenticeship programme and study towards a Level 3 HR Support apprenticeship standard
This training will be structured and delivered by Cheshire College– South & West
If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skills in the relevant subjects
Training Outcome:
Opportunities to progress to a higher HR qualification on completion of the apprenticeship
Employer Description:Chester Zoo is the UK’s favourite zoo as well as an international conservation charity. Known as the North of England Zoological Society and managed by a board of Trustees.
The zoo was founded by the Mottershead family and welcomed its first visitors on 10 June 1931. Three years later, the zoo was registered as a non-profit organisation to be run as a charitable educational, conservation and scientific institution. Our membership scheme was also launched. In its first year 155 members, whose subscriptions totalled £216, signed up. Today, the zoo has over 165,000 members all helping provide funds for our conservation mission, both here in the UK and around the world.
What began as a family run zoo has grown into a globally-renowned centre of excellence for conservation and scientific research, and one of the UK’s biggest and most popular visitor attractions. We have even been voted the best zoo in the UK on TripAdvisor. The zoo’s 130-acre site in Chester, which is home to more than 30,000 animals and more than 500 species, is where this species-saving work is made possible. Each year we welcome 130,000 schoolchildren and gives away over 30,000 tickets to schools in less privileged areas. Our 2 million annual visitors and huge online communities are vital in helping us create a future where nature can survive and thrive.
We pride ourselves on our global conservation work, the zoo is key part of 139 international conservation breeding programmes, working with 62 conservation partners in 19 countries to protect wildlife and people. Experts from the zoo are recognised by governments and NGOs across the world as leaders within the global conservation community. Currently, the zoo is saving species on behalf of the Bermudan, Spanish and Portuguese governments, among others.Working Hours :Monday to Friday
8.30am- 5pm
With a 30 min unpaid breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Some IT skills,Strong work ethic....Read more...
Inpsect a wide variety of trading premises to ensure compliance with relevant trading standards legislation.
Enforce all relevant statutory provisions where the Council is the enforcing authority.
Investigate complaints and other service requests that are received by the Trading Standards team.
Advise and assist consumers and traders on a wide variety of legislation, including providing guidance and sign-posting as appropriate.
Participate in projects and initiatives as allocated.
Participate in sampling programmes as directed. Handle allocated sampling monies in line with Council policies.
Participate in partnership working within the Council and with external organisations and groups where necessary.
Actively promote the service through assisting in the preparation of information/materials and attendance at promotional events.
Produce relevant correspondence. Preparing legal notices and other documents and required. Checking compliance with relevant requirements, preparing prosecution files.
Acting as a witness in court proceedings.
Deal with incoming calls, post and electronic communications to ensure that information is correctly recorded and disseminated in the correct manner to both internal and external agencies.
Participate in the use of systems to ensure that high quality data is maintained by the Council and that confidentiality and the Data Protection standards are complied with.
Contribute to the formulation and implementation of the relevant objectives of the Departmental Business Plans.
Undertake any training relevant to the post to maintain and/or develop competency.
Implement and maintain Council and Departmental policies and instructions as appropriate, including financial, health and safety, equal opportunities and customer service standards.
Contribute and work towards the overall policy objectives of the Council.
Carry out any other duties commensurate with the grade and level of responsibility of the post.
Training:Apprenticeship programme duration is 29 months and all workshops are delivered online.Training Outcome:Potential for full-time employment based on successful completion of the apprenticeship.
Recognition of Chartered Trading Standards Officer status from Chartered Trading Standards Institute on successful completion of the apprenticeship.Employer Description:Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities.
Derby is a city with ambition and drive, with a proud history of innovation. We have a strong economy, a diverse population and a great central location.Working Hours :Monday - Friday between 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Current Full Driving License,Working Hours Flexibility,Ability to Travel Across Derby,Equalities Policies Acceptance,Self-Motivated,Confident and Professional....Read more...
We are looking for someone who is keen to learn and has a passion for learning and participation in museums and heritage.
Your time will be divided between training and practical experience in the workplace which will include:
Contribute to the creation, development and delivery of educational resources, workshops, and activities for various age groups and interests, including school groups, families, and special interest groups
Ensure activities meet the expected health and safety, and safeguarding standards
Deliver engaging talks, interactive workshops, and activities onsite at the museum and offsite in schools and community locations
Providing excellent customer service
Work with new communities and broaden the museum's reach, fostering social inclusion
Support the administration of the schools and community programmes, as required, including recording data and financial information. Using Microsoft Office to provide reports and statistics as and when required
Develop and enhance skills in written and verbal communication, interpersonal skills, teamwork, organisation, and planning
Work effectively with other museum staff and volunteers, including curators, learning, marketing and visitor services teams.
To work on own initiative and with support be the main contact for certain tasks and activities
Successfully achieving defined outcomes
Looking for opportunities to improve working practices
Liaise and communicate with a range of internal and external contacts and use effective communication skills to build good working relationships with a range of stakeholders
Draft printed and digital communication, including posters, fliers and social media, using online content and social networks as appropriate
Working occasional weekends and evening to assist colleagues in the delivery of activities and events
Training:Cultural Learning and Participation Officer Level 3 Apprenticeship Standard:
Training will be anticipated to be one taught/support session per fortnight
It will be a blend of both online sessions and workplace learning
Training Outcome:
You will receive a level 3 apprenticeship qualification in Cutural Learning and Participation
With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis
Employer Description:Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.Working Hours :Mostly Tuesday to Friday, with occasional evening and weekend work. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
Key responsibilities include:• Supporting the creation of a roadmap to build research capability across the council.• Researching, promoting, and coordinating a wide range of learning opportunitiesrelevant to the wider determinants of health.• Analysing data to identify training needs specific to the HDRC programme.• Designing and delivering training that supports evidence-based practice and addresses health inequalities.The apprentice will work closely with the HDRC team and wider stakeholders to foster a culture of collaborative learning and continuous improvement. This role will directly contribute toembedding research and evidence into local decision-making and service delivery.Training:The successful candidate will undertake the Level 3 Learning and Development Practitioner apprenticeship standard and will be fully supported by HTP Apprenticeship College, Portsmouth City Council's Apprenticeship Officer and the Learning & Development and HDRC team
You will be developing Knowledge, Skills, and Behaviours in the following areas:
Theories and models that underpin effective adult learning and group behaviour.
learning delivery channels – face-to-face, blended or digital – contribute to effective learning.
Business and Commercial understanding
The various Learning and Development roles
Management information and technology
Identification of training or learning needs
Training / Learning Design and Delivery
Evaluating training
As part of the Off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.Training Outcome:Completing this apprenticeship will be a great foundation for continuing your career in the Learning and Development sector.Employer Description:This apprenticeship sits within the Learning & Development team and will support colleagues in Public Health who are delivering the Health Determinants Research Collaboration (HDRC) — a strategic partnership between Portsmouth City Council, The Hive, and the University of Portsmouth. This is a unique opportunity to contribute to one of only 30 HDRCs nationally, aimed at strengthening the use of research and evidence in local decision-making to address the wider determinants of health and reduce health inequalities.Working Hours :Monday-Friday, typically 0830-1700 but there is likely to be some flexibility.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is your chance to gain hands-on experience in a fast-paced environment, developing a wide range of administrative skills and receiving ongoing training and support.
This apprenticeship is more than just a job; it’s the start of a meaningful career. You’ll be part of a dedicated team that supports care staff, helping them deliver the highest standards of service. In return, we’ll invest in your personal and professional development, ensuring you leave the apprenticeship with confidence, experience, and skills for the future.
The apprentice will help maintain accurate records, assist with daily office tasks, and provide a vital link between office staff, carers, and clients.
The following are the core responsibilities of the apprentice. On occasion, there may be a requirement to carry out other tasks, depending on workload and staffing levels:
Communicating effectively with staff, carers, and clients while always maintaining confidentiality and handling sensitive information with compassion and professionalism.
Assisting with the administration and processing of new client files, care records, and other paperwork.
Supporting the scheduling and organisation of care staff, including helping with rota updates and documentation.
Developing strong IT skills, including a good working knowledge of Microsoft Word, Excel, and Outlook, with a willingness to undertake training to extend skills further.
Carrying out general office duties such as filing, printing, photocopying, and maintaining accurate records.
Supporting the wider Care Support Office in ensuring smooth day-to-day operations.
Training Outcome:Completing the apprenticeship will provide a strong foundation for a career within health and social care administration. The apprentice will gain valuable experience in client support, rota planning, compliance, record-keeping, and communication, all of which are essential skills within a care service office.
Progression opportunities may include:
Permanent employment within the organisation as an
Administrative Assistant, Care Coordinator, or Office Support Officer.
Advancement to higher-level apprenticeships in Business.
Administration, Leadership & Management, or Health & Social Care.
Specialisation in areas such as scheduling, recruitment, quality assurance, or compliance within the care sector.
With continued development and experience, the apprentice could progress to senior positions such as Care Coordinator, Office Manager, or Registered Care Manager, supporting the delivery of high-quality care services.Employer Description:Chenai Holistic Home Care Agency LTD is a dedicated domiciliary care provider delivering high-quality, person-centred support to individuals within their own homes across Essex County and the London Borough of Havering. We offer a wide range of care services, including day and night support, emergency response, and assistance with late hospital discharges, ensuring that our service users receive compassionate and timely care whenever it is needed.
Our care services are tailored to meet the unique needs of a diverse client base, including:
• Older people
• Individuals with physical disabilities
• People with sensory loss, including dual sensory impairment
• Those living with mental health conditions
• People with dementia
• Individuals requiring palliative and end-of-life care
Chenai Holistic Home Care Agency LTD operates within a supportive and professional care environment, where the focus is on dignity, independence, and holistic wellbeing. While not a large corporate provider, we are a committed and growing agency with strong local roots, offering a personal and community-based approach to care across Essex and Havering.Working Hours :Monday - Friday, 8.30am - 5.30pm, 1 hour for lunch.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Good Time Keeping,Consistent,Motivated,Positive Attitude,Adaptable....Read more...
You will be part of a small, friendly team who are dedicated to helping and supporting our members.
This role will be based at Cavendish Square in Swindon. Once you have achieved proficiency, some homeworking may be available. We will give you full training to ensure you are equipped for the work we ask you to do.
Main duties and responsibilities:
Social Media Management: Assist with posting and scheduling content on social media platforms such as Facebook, Instagram, and LinkedIn and google advertising
Content Creation: Help generate captions and design content for social media posts to engage members and followers.
Campaign Support: Contribute to the planning and execution of marketing campaigns, ensuring all content aligns with company objectives and brand guidelines
Email Communications: Assist with the creation and sending of marketing and service-related emails to members and other stakeholders
Stakeholder Management: Maintain communication with external stakeholders, such as collection points, to ensure consistent marketing efforts
Administrative Support: Provide general administrative assistance within the marketing department, including organising files, preparing materials, and helping with any ad-hoc tasks
Engagement and Feedback: Assist in gathering and reviewing feedback from members to help refine future marketing campaigns and strategies
Marketing Reporting: Help track and analyse the performance of marketing campaigns and social media engagement
General Support: Be involved in any other duties or special projects that arise within the scope of the department and align with your capabilities
Responding to member requests received by telephone or e-mail
Helping members when they visit the office
Attending promotional events organised or attended by Acorn
Training:Multi-Channel Marketer Level 3 Apprenticeship Standard:
Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College
Training Outcome:
Once you have completed your apprenticeship successfully, there is the possibility of moving to a permanent role as an officer in the bank
You will then be offered the opportunity to join the Young Persons Network within the Credit Union national network, which carries with it the opportunity to join the CU Futures Programme
Many people who have completed this programme have gone on to take senior roles in credit unions, including Chief Executive Officers
Employer Description:Acorn Community Bank is a Credit Union working across our communities to provide financial services to thousands of members.Working Hours :Monday - Friday, 9.00am - 5.00pm. We operate a flexitime working pattern, by arrangement with your manager.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to multitask....Read more...
