Technical Support Officer Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
Technical Support Officer Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
Technical Coordinator Cullompton Up to £35,000 DOE My Client, a Food Service Provider based near Cullompton are currently seeking a Technical Support Officer to join their team. This is a newly created role and will report into the Site General Manager The Technical Support Officers main objective will be to ensure that the site complies with BRC and customer requirements, provide technical support to internal and external stakeholders and where any failures are identified take corrective action or make proposals for improvements. This is a pivotal role, requiring direct liaison with both customers' technical functions and suppliers on all things product, and in doing so always delivering and maintaining the very highest levels of service. The remit is wide across all aspects of technical, including specifications, supplier and new product approval questionnaires, audits, gap analysis and championing Food Safety Culture within the company. The ideal candidate will be familiar with the various processes, systems and legal requirements specific to this role, including a working knowledge of HACCP and BRCTechnical Support Officer Roles and Responsibilities will include: ·Responding to customer enquiries ·Completing SAQs ·Labelling enquiries ·Specification queries ·Declarations for exports ·COAs/COCs ·Undertaking Internal AuditsTechnical Support Officer Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV todayKey words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
Our exciting new Governance Officer apprenticeship is perfect if you're passionate about compliance and want to study and work towards a higher-level apprenticeship, equal to a foundation degree. We are looking for someone who has an eye for detail, an ability to stay organised and focused, an ability to keep on top of competing demands, making sure all colleagues and customers receive a great service.
Our people are our best assets, so we want to ensure your wellbeing is the best it can be.
You will receive one-to-one support from a dedicated team, generous holiday entitlement and a competitive pension.
As a Governance Officer apprentice, you’ll be working to learn all the skills necessary to provide top-notch governance operations-related services! In this role you'll be sat in the heart of the business so get ready to be learning all sorts of tasks to support your team and business area, including:
Developing and producing structured governance documents
Presenting materials for meetings
Contributing to high-level meetings
You will complete a Level 4 Governance Officer Apprenticeship Standard, includes an end point assessment. Training:
The apprentice will gain a Level 4 Governance Officer Apprenticeship standard qualification
Training Outcome:
Completing a Governance Officer apprenticeship standard at Beyond Housing can open doors to a diverse range of opportunities
You will recieve information advice and guidance throughout your apprenticeship to help you achieve the right career path for you
Employer Description:Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.Working Hours :Monday - Friday, 8.30am - 4.30pm (subject to change)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Excellent Timekeeping,Committed to Learning,Knowledge of Data Protection....Read more...
Customer Care Officer - Renfrewshire - Salary up to £30,000 CBW have a new opportunity for a proactive and empathetic Customer Care Officer to act as the primary point of contact between our construction teams, tenants, housing associations, and subcontractors. The successful candidate will have strong experience in customer service and complaint resolution, particularly in a housing or construction-related environment. Key ResponsibilitiesAct as the main liaison between tenants/residents and the construction team throughout the duration of works.Respond promptly and professionally to tenant inquiries, concerns, and complaints, providing clear communication and timely updates.Schedule and coordinate access for construction works, ensuring minimal disruption to tenants.Maintain accurate records of all communications and issues raised by tenants and stakeholders.Work collaboratively with site managers, housing officers, and subcontractors to resolve issues efficiently.Support the project team with administrative tasks related to customer service, such as preparing notices, appointment letters, and satisfaction surveys.Monitor customer satisfaction levels and assist in implementing improvements where necessary.Attend resident meetings and community events as required to build positive relationships with stakeholders.RequirementsProven experience in a customer service or complaints handling role, ideally within housing / constructionExcellent communication and interpersonal skills, with the ability to remain calm under pressure.Strong organisational and time management skills.Ability to build rapport and maintain positive relationships with diverse stakeholders.A proactive approach to problem-solving and a strong sense of empathy.Competent in Microsoft Office and customer service management systems.DesirableKnowledge of housing association practices and social housing legislation.Experience working on refurbishment or planned maintenance projects.BenefitsCompetitive salary22 days annual leave + bank holidaysPension schemeTraining and development opportunitiesSupportive and inclusive team culture....Read more...
Customer Service: Understand and manage customer relationships, providing high-quality service and support in housing matters.
Project Planning: Develop skills in planning and managing housing-related projects, including report writing and the management of repairs and maintenance.
Housing Sector Knowledge: Build your understanding of the history of housing, housing law, and organisational policies that affect the housing sector.
Repairs and Maintenance: Learn about the management of assets, repairs, and maintenance within the housing sector.
Professional Development: Engage in professional development activities and participate in remote or classroom-based learning sessions.
Work-Based Learning: Complete assignments, e-learning modules, and practical workplace training. Build a portfolio of evidence demonstrating your acquired skills and knowledge.
Training:You will also gain the skills, knowledge and behaviours through off-the-job training, which will include either remote sessions each month, along with assessments and wider learning that could include workplace training, e-learning, research, and completion of assignments. You will be required to spend at least six hours a week on off-the-job training to meet the course requirements.Training Outcome:Once you have successfully passed your apprenticeship, you will be able to apply for open roles across Sage Homes. This could be in several different roles including Home and Communities Officer, Income Officer, Repairs Advisor, Customer Care.Employer Description:Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them.
Since 2017 we have delivered around 17,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and we continue to deliver high quality affordable homes across the country.
We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.Working Hours :Monday to Friday 09:00 - 17:30 - No weekend working required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Main Duties (To be carried out whilst receiving on-the-job training):
Under the general direction of the Team Leader of the Commercial Team or the Service Lead - Environmental Health & Enforcement, Shared Environmental Health & Licencing Service to:
Undertake work in the Commercial, as well as the wider EH&L teams, on the taught knowledge of the degree to develop the practical skills of an EHO, which will cover all aspects of environmental health. (On days when there are no classes taught at the university).
Shadow Officers whilst working towards and completing the Environmental Health Practitioner Apprenticeship Standard, including a BSc in Environmental Health.
Assist and support other members of the EH&L teams to deliver services including food safety, health and safety at work, public health, residential and environmental pollution, dependent on relevant stage of knowledge and experience and subject to service requirements.
To communicate effectively with members of the Commercial, and wider EH&L teams, listening actively to instructions and asking questions where necessary.
To assist officers with, and progress to undertake independently, proactive inspections, compliance visits, investigations, surveys, sampling and interventions in commercial and domestic premises and the wider environment, as directed by other officers.
Undertake appropriate training and provide a supportive role in the Commercial team and other teams within the EH&L Service for the period before qualifying as an EHO.
Support officers to carry out enforcement duties, including collation and collection of evidence, preparing reports, drafting formal notices, and preparing cases for prosecution in the Magistrates’ Court and attending court as a witness in line with the EH&L published enforcement policy.
Training:To study for a degree in Environmental Health via a tailored apprenticeship programme. Working in collaboration with Middlesex University London, the postholder will gain a BSc (Honours) degree, which takes place over four years.Training Outcome:The successful candidate will undertake the Environmental Health (Apprenticeship) BSc (Honours) Course at Middlesex University London, commencing in September 2025, to acquire the knowledge, skills and qualifications to ultimately work confidently as an Environmental Health Officer.
Building on the taught knowledge of the degree, you will develop the practical skills of an Environmental Health Officer, while learning from and supporting experienced professionals. Upon successful completion of the four-year degree programme, you will have the opportunity to gain professional status as an Environmental Health Officer.Employer Description:At Mole Valley District Council, we are focussed on delivering high quality, value for money services, both in-house and through partnerships for Mole Valley’s residents and businesses.
We are one of 11 councils in Surrey and work closely with Surrey County Council.
You can read more about our key projects and our teams to give you a sense of how we work and what we work on.Working Hours :37 hours per week, Monday to Friday, with at least 6 hours spent on your studies on-site at Middlesex University.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills,Logical,Team working,Initiative,Influencing and negotiation,produce clear reports and case....Read more...
Perform daily administrative duties.
Liase with customers daily, providing good service.
Resolving administrative issues aqnd queries promtly and effectively.
Utiliising Dual Bound's filing system to keep documents organised.
Answering the telephone in a professional and polite manner.
Utilising a range of Micrsoft Office applications.
Creating and using spreadsheets.
Training Outcome:This apprenticeship offers progression opportunities within the Dual Bound company, as well as the experience and knowledge to enter job roles such as Administrative Assisstant, Business Support Officer and more!Employer Description:Dual Bound is a family owned organisation, formed in 1987 that specialises in the design, installation and commissioning of mechanical and electrical services. They deliver a range of services across many sectors including public and private.Working Hours :Full-time hours Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Your duties will include;
To work accurately and efficiently both as part of a team or unsupervised, prioritising own work and meeting necessary deadlines.
Responding to general queries face to face, by telephone, by Microsoft Teams, and monitoring of group mailboxes as directed, passing on standard queries to the appropriate officer.
Operation of the HR & Payroll Management system, liaising with the HR team to ensure HR records are maintained correctly. Assist HR Team in the preparation and production of statistical information and management data reports.
Attendance at departmental meetings and minute taking where necessary.
Assist HR Team in the management of sickness absence, providing support with the absence system, and producing sickness absence reports as necessary.
Assist in the administration of HR policies and procedures, ensuring consistency and accuracy.
Prepare correspondence for managers and employees using standard letters in relation to staff matters as necessary.
To communicate sensitively with a wide range of people, including colleagues, employees, managers and trade unions.
Assist in the continuous improvement of the HR service.
To maintain information in a confidential manner, following data protection regulations and ensuring HR records are GDPR compliant
Assist the HR Team in responding to reference requests, FOIs and Subject Access Requests, including the redaction of specific information.
Assist the Job Evaluation Officer in the production of management information and responding to general job evaluation queries.
Use of the Agresso system relative to the production and processing of invoices for the HR team.
Undertake any other admin tasks as required.
Main Duties (Occupational Health):
Assist with responding to and triaging initial enquiries from departments, schools and employees.
Undertaking general administrative duties (e.g. filing, photocopying, opening mail, distribution etc) to progress the work of the Unit effectively.
Assist with the maintenance of electronic and physical medical records for the Health Unit.
Assist with the preparation of documentation for appointments and meetings as required.
Maintaining the Health Unit practitioners’ diaries.
Maintaining databases, spreadsheets, SharePoint documents, and tracker systems relative to the referrals received, medical reports requested, etc. to enable provision of statistical data for sickness absence.
Operating all computerised, manual and telephone systems and procedures to ensure an efficient and effective service is maintained.
Assist with the preparation of responses to routine correspondence, requests for copies of medical files and any other material relative to the appointment diaries.
Liaising with outside organisations relative General Practitioner, Consultant and Specialist medical reports.
Operating in a way to ensure that quality assurance procedures are met and maintaining confidentiality and observing data protection guidelines at all times.
Training:
Qualification - Level 3 HR Support Apprenticeship.
The training will be delivered at the workplace.
Training Outcome:
Apprentice will receive on programme support from an Apprenticeship Officer and Careers, Information, Advice and Guidance support during the last 2 months of their Apprenticeship contract
Job seeking support is also included
Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme. Inclusive Recruitment - We are proud to be an organisation which embraces diversity and difference. We employ colleagues who each bring their own unique skills to deliver an excellent service to our customers. We always recruit the most talented people for any role, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation. We aim to be reflective of the communities that we operate in. We promote diversity and encourage applicants from all backgrounds. Visit Inclusive Recruitment (sefton.gov.uk) for further information regarding the Council’s approach to Inclusive Recruitment. Equal Opportunities Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.Working Hours :Monday - Thursday
9am to 5pm
Friday 9am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
To follow an agreed development programme with the aim of gaining comprehensive work experience in the broad areas of Environmental Health.
To undertake training duties as specified, which in general will include such matters as undertaking projects, carrying out inspections/investigations, preparing formal notices/documentation, writing reports, and preparing cases for prosecution in the Magistrates’ Court and attending court as a witness in line with our enforcement policy.
Assist officers with, and progress towards, undertaking independent, proactive inspections, compliance visits, investigations and interventions, as directed by other officers.
As knowledge and competence develops, you will undertake a case load of reactive work, including responding to and investigating complaints, as well as proactive project work and educational activities where required.
Organising and managing own workload within corporate priorities and agreed personal objectives.
The post holder could expect to work outside of normal working hours. This may include, on occasions, working evenings and weekends as required.
Training:
You will be based at Brent Civic Centre with some on-site and off-site training, whilst studying for your degree one day a week at university.
Qualification: BSc (Hons) degree in Environmental Health/BSc (Hons) degree in Environmental Science.
Training Outcome:
At the end of this apprenticeship, you should be able to work in an Environmental Health Officer role, within the regulatory service in the public sector, confident in the skills and knowledge you have gained.
You should be able to apply for the Environmental Health Officer role.
Employer Description:Brent Council is committed to the continued expansion and development of all apprenticeship programmes for our residents. Our apprenticeship schemes at Brent are just one of the ways we grow our own talent within the borough. We work hard to represent our community and are looking for likeminded Brent residents to join us. Working in Wembley Park, alongside our neighbours Wembley stadium, Wembley arena, Box Park and LDO, makes Brent an exciting location to work.Working Hours :This is a 36-hour week. Monday - Friday, based at Brent Civic Centre.
The post holder could expect to work outside of normal working hours (between 08.00 to 18.00). This may include, on occasion, working at weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,Interest in local government,Community Support,Brent resident....Read more...
Ensure the timely and accurate processing of accounts payable and accounts receivable transactions for partner schools and the central trust
Support partner schools with financial queries, providing excellent customer service
Support with other related financial processes and ensure financial tasks are completed in a timely manner
Provide assistance and support to the Accounts Payable Manager where appropriate, including helping with queries, resolving issues, and contributing to process improvements
Processing invoices, managing payments and maintaining accurate financial records
Training:Assistant Accountant Level 3.Training Outcome:
Opportunity to study for a Level 4 and Level 7 in Accountancy
Career progression within the Trust to Finance Officer and then Finance Lead
Employer Description:Nexus Education Schools Trust (NEST) is a rapidly growing Multi-Academy Trust with 20
vibrant primary schools across Bromley, Kent, Lewisham and Southwark. Over the past five
years, we’ve invested in state-of-the-art facilities, ensuring our schools provide exceptional
learning opportunities for every pupil.
We are proud partners with a number of multi-academy trusts and groups of maintained
schools, creating a collaborative network that enhances educational experiences across the
region.
We are driven by a clear, moral purpose:
“To provide excellence and opportunity for all, transforming lives through
education and inspiring the leaders of tomorrow”Working Hours :36-hours a week (Monday - Friday), 52-weeks per year. Actual working hours to be agreed with your Line Manager on appointmentSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer’s queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support.
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship.
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 hrs to 16:00 hrs or 09:00 hrs to 17:00 hrs, 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
Provide general administrative support to the Administrative Officer and other staff members
Answering incoming calls and customer queries
Responding to emails and enquiries in a professional manner
Booking service/repair jobs for engineers
Using a Customer Record Management (CRM) system for engineers’ appointments
Using spreadsheets
Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection
Assist with basic bookkeeping tasks using the QuickBooks system
Assist with organising and maintaining stationery and office common areas
Training:
A structured apprenticeship programme with ongoing training and support
Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship
Training on the job and via taught sessions at New College Swindon
Training Outcome:Career development opportunities upon successful completion of the apprenticeship.Employer Description:Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with
battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve
the energy efficiency of their property and reduce their carbon footprint, as well as saving money.Working Hours :Core working hours: 08:00 to 16:00 or 09:00 to 17:00, 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive....Read more...
You will support projects across the Public Health Team, contributing to the understanding, and improvement of health inequalities across the city, whilst studying a Public Health degree, linking theory and practice together.
The postholder will be expected to work closely with public health colleagues, other teams in the local authority and other organisations to address wider determinants of health in Plymouth and support improved public health outcomes for residents.
The post holder will lead on specific pieces of work as they develop their skillswithin the apprenticeship programme.Training Outcome:Upon successful completion of this apprenticeship, there may be opportunities for permanent roles however, this is not guaranteed. Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is a Disability Confident Leader and equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :Typically Monday to Friday, 9.00am - 5.00pm with flexibility around studies.Skills: IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative....Read more...
Examine and reconcile data to identify and correct errors
Communicate with a range of stakeholders using the correct methods and technical terms where appropriate
Use relevant Office and accounting software packages to input and manage date accurately
Organise / manage their workload
Work closely as a team to offer support and help to peers when needed
Work towards the full range of knowledge, skills and behaviours within the Level 2 Accounts / Finance Assistant Apprenticeship Standard
Training:Mandatory weekly day release to HoW College, Worcester campus along with work based training and support from a Learning Skills Devleopment Officer (LSDO). Training Outcome:On successful completion of Level 2 AAT the right apprentice may be offered the chance to progress to Level 3 and then Level 4 AAT.Employer Description:At Attwoods, we are more than accountants; we are partners in your financial success. With a commitment to excellence, trust, and personalised service, we navigate complexities to deliver tailored solutions for your unique needs.
Discover a dedicated team passionate about empowering businesses and individuals through expert financial guidance. Your success is our priority, and at Attwoods, we go beyond numbers to build lasting relationships and foster financial prosperity.Working Hours :Monday to Friday, 08:30 - 17:00, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The L2 Apprenticeship role is aimed at those with a keen interest in Customer Service. Candidates should be both enthusiastic and self-motivated, with good communication and organisational skills and be able to work on their own initiative. This role will provide a great opportunity to enhance your customer service skills in a busy working environment.
Our customers are internal customers across the vast range of departments operating within Tendring District Council. Your day-to-day workflow will include administration and practical operating of machines to aid in the production of mail and printed matter used throughout the Council.
Job activities:
To process the Councils incoming post
To operate high volume copiers and all finishing equipment
To operate folding/inserting machine and applicable software to ensure maximum savings to outgoing post
To lift and stack paper
To provide cover for the courier services which collects and delivers letters/boxes/parcels etc. to and from Council Officer, depots, Leisure Centres and such other buildings
Ensure the outgoing post is correctly sorted and that the records are correctly completed on a daily basis
Undertake administration duties including incoming post opening and distribution
Communicate with other departments to fulfil their expectations of what they require from our team
Provide an effective and efficient service to both internal and external customers
Other duties as required
Training:Level 2 Customer Service Apprenticeship.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required.Training Outcome:Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday – Thursday 8.30am – 5.00pm (7.5hrs + 1hr unpaid lunch). Friday – 8.30am – 4.30pm (7hrs + 1hr unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Enthusiastic,Self-motivated....Read more...
Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary
Scheduling/Diary management
Provide clients with accurate and time-efficient proposals and service agreements
Providing office support so that staff can work smoothly with customers and each other
Conducting research and contributing to company reports
Training:
You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:Once training is completed there will be a variety of roles the candidate can move into such as Sales Coordinator, Operations Coordinator, Resident Liaison Officer.Employer Description:Triton Security and Facilities Management was founded in 2003 and provides industry leading security and facilities management services to the UK’s biggest businesses. We are proud to operate within the top 5% of SME security companies, as audited by the Security Industry Association (SIA). Read about how our ACS score increased 2022. Triton Security and Facilities Management are trusted by household names such as British Steel, The Fragrance Shop, DFS, Anglo American, Taylor Wimpey and Metropolitan Thames Valley Housing. We have diversified across the marketplace to include COMHA sites, hospitals, councils, housing associations and corporate offices.Working Hours :Monday to Friday, 08:30-17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good time management,Enthusiasm,Flexibility,Full UK Driving License....Read more...
Shampoo / conditioning hair
Customer Service including making clients drinks / booking appointments
Keeping salon clean and tidy
Training to cut, style and finish, colour and perm hair
Developing to cover full range of knowledge, skills and behaviors in line with the apprenticeship standard
Training:
Hairdressing Professional Level 2 Apprenticeship Standard
Weekly day release every Monday to HoW College in Redditch alongside support from a Learning Skills Development Officer (LSDO) and additional salon based training
Training Outcome:
On successful completion of the apprenticeship there may be opportunity for the apprentice to become a full time stylist within the salon
Employer Description:Mavericks was started in Feb 1999 by Sarah Charlton, who was previously managing the Kevin John salon in Stratford upon Avon. In November 2013 we decided to move location, after 13 years, we decided to move to larger premises that would give us a salon with more space and light.
The salon was set up with one thing in mind, and that was to do everything differently from other salons in the area. So we adopted the strap line “Doing Things Differently”.
The salon believes in now just looking after the customer in the salon, but also ensuring that they can recreate the styles at home, we this the 720 theory. We create this by ensuring our team are highly trained, we have a training session every week. These training sessions make us stronger and stronger but also allow us to generate new ideas and styles.
We believe in the client totally, in fact we call all our clients guests, because that’s what they are to us. Each guests gets a personal consultation before hairdressing work is to start. Plus each
appointment is 45mins long for a cut and blow dry, allowing us not to rush the haircut and after care advise.
We strive to best the best hairdressers in the area, through training and more training.Working Hours :Hours will be within salon opening times below (one late night only a week and college every other Monday):
Monday and Wednesday, 09:00 - 17:00.
Tuesday and Thursday, 09:00 - 20:00.
Friday, 09:00 - 18:00.
Saturday, 08:30 - 16:45.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will be working in the school office as part of an admin/finance team. A day in the office at Compass Learning Centre will involve the following tasks:
1. To complete appropriate data input and paperwork associated with the clerical and administrative needs of the school (e.g. school transport records, pupil database).
2. To provide administrative support to all areas of the school (e.g. student listings, wordprocessing).
3. To receive telephone calls and visitors and take appropriate action.
4. To undertake general office duties, including collation/copying reports and documents, organising and maintaining filing systems and assisting in the absence of colleagues.
5. To be responsible for processing incoming and outgoing mail.
6. To assist the finance officer/exam officer in their general duties.
6. To undertake word processing.
7. Promoting and safeguarding the welfare of children and young people in accordance with the school’s safeguarding and child protection policy.Training Outcome:Following completion of the apprenticeship, the right candidate may be taken on as a permanent member of staff.Employer Description:Compass Learning Centre is a ‘good school’ (Ofsted October 2024) and a successful Pupil Referral Unit (PRU), part of the Alternative Provision (AP) in education. It is fully supported by a committed Management Committee who work closely with the Headteacher and Senior Leadership Team. The Pupil Admission Number (PAN) is currently 67. The number of students on roll varies throughout the year dependent on the number of referrals from schools within the Weymouth and Portland area and from Dorset Council.
Students who attend Compass Learning Centre predominantly experience difficulties engaging in a mainstream school and come to us with a variety of additional needs. The centre caters for students who have been permanently excluded from a mainstream school, individuals with medical conditions that prevent attendance at mainstream schools and a few students without access to regular education. A number of students are admitted with an Education Health Care Plan, a few are in the care of the local authority and others attend for a fixed period of time on a Dual Registration basis. We serve the wider West Dorset community, however the majority of students who attend Compass come from the Weymouth and Portland area.
Some students follow short-term, work-related social development or resilience building courses at Rylands Farm, Dorset Trade Skills, Max Events, and Weymouth Sailing Academy. All students are offered full-time programmes. However, the time spent in school is tailored to meet individual students’ needs.
Safeguarding:
Compass Learning Centre is committed to safeguarding and promoting the welfare of children and young people; this is a commitment which we expect all staff and volunteers to share. The successful candidate will be required to have a Disclosure & Barring Service check in line with the Government’s safer recruitment guidelines. We value the diversity of our workforce and welcome applications from all sectors of the community.
Please ensure that your application is completed in full, listing all qualifications from secondary school up to the most recent qualifications gained and a full employment history is stated from school until present day.
Compass Learning Centre will conduct a number of online searches of shortlisted candidates. Part of which will be a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not be on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.Working Hours :Between 08.00 - 15.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The Cultural Learning and Participation Officer plays a vital role in promoting inclusive access to arts and culture through the development and delivery of engaging programmes and participation initiatives for children and young people across The Black Country.
This role supports audience development, community engagement, and learning across diverse demographics.
Program Development:
Design, plan, and deliver high-quality educational and participatory programmes across all age groups, aligning with organisational priorities and cultural values
Community Engagement:
Build strong relationships with local communities, schools, and partner organisations to co-create relevant artistic and cultural experiences and encourage active participation
Facilitation & Delivery:
Lead workshops, events, and outreach sessions in formal and informal settings, tailoring content to different learning styles and needs
Project Management:
Coordinate logistics, budgets, evaluation, and administration for learning and participation projects, ensuring timely and effective delivery
Monitoring & Evaluation:
Collect data and feedback to assess impact and improve future programming
Prepare reports and presentations for stakeholders and funders
Collaboration:
Work closely with curatorial, programming, and marketing teams to ensure learning and participation are embedded throughout the organisation
Inclusion & Access:
Champion diversity, equality, and accessibility, removing barriers to engagement and ensuring inclusive practices in all activities
Partnership and Networking:
To work with Service Manager (Arts, Culture & Civic Change) and Programme & Projects Director to create partnerships with arts and culture organisations that can support children, young people and young adults in our projects
To collaborate on forming connections with organisations locally, regionally and nationally that may either provide or encourage arts and culture for children, young people and young adults
To develop relationships and partnerships across identified Priority Places/Leveling Up for Culture, with key stakeholders including local authorities, schools, health authorities and youth services
To co-ordinate and oversee the work of freelance facilitators and artists to ensure the aims and standards of the projects are met to enable delivery
Administration and Communication:
Be responsible for completing all relevant paperwork in alignment with PbC’S policies and procedures
To support the monitoring and evaluation of participant journey’s and programme impact for internal and external reporting
To communicate effectively with PbC Development, Marketing and Income Generation team to align external communications and enable programme sustainability and growth according to participant need and demonstrating rating impact
To provide development and learning to members of the Youth Management Board (YMB)
Training:You will be placed on a Cultural Learning and Participation Officer Level 3 Apprenticeship.
Here you will attend a programme of Seminars and also have a dedicated development coach who will work with you 1-2-1.
These are the Knowledge, Skills and Behaviours of the apprenticeship and the areas you will cover:
Understanding audiences and effective method of engagement
Working with partners
Impact and social benefits
Meeting regulations and legislation
Your role and responsibility:
Understanding the organisation
Fundraising
IT systems and Software
Project Coordination
Communication
Relationship management
Project Administration
Problem Solving
Team Working
Behaviours
Positive and proactive attitude
Promote an inclusive environment
Using initiative
Working well with others
Emotional intelligence and resilience
Ethics and Professional values
Creativity
Passion
Training Outcome:
Potential for full time employment for the right apprentice upon successful completion of the apprenticeship
Employer Description:Powered by CAN work with children, young people and young adults across the Black Country and the wider Midlands region. We want to empower young people from the region to feel the same pride and purpose for their community as we do.
From our years as Creative Academies Network, to our current transition as Powered By CAN, the Black Country and the wider Midlands region have remained at the forefront of our vision.Working Hours :Monday - Friday, 9.00am - 6.00pmSkills: Communication skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The post holder will be responsible for providing a welcoming environment and delivering the highest level of customer service to patients, consultants and the clinical teams
The receptionist will focus on excellent customer care whilst ensuring hospitality and housekeeping issues are attended to and delivering administrative services of highest standards
To meet and greet all patients and visitors in a professional, courteous and friendly manner
Maintain composure and resilience under pressure, dealing calmly and sensitively with vulnerable patients and a range of difficult situations
To manage a high volume of patients with complex needs on a daily basis, both face-to-face and over the telephone and email
To deal proactively and effectively with a wide range of enquiries from clinicians, nurses, administrative and management colleagues
To follow the opening and closing guidelines for Chelsea private outpatient receptions and following greeting templates used for answering the telephones and welcoming patients
To communicate effectively with patients in relation to their use of The Royal Marsden Chelsea, guiding patients on arrival as required
To re-organise appointments at the request of patients or medical staff or other admin teams and to inform patients where necessary
To book or arrange appointments for clinics within the Royal Marsden as requested
To prepare clinical documentation ready for clinic
To document all patient procedures and outcomes on the patient record
To ensure that all follow-up patient appointments are booked accurately and to liaise with clinics and/or other admin teams such as Medical Secretaries regarding overbookings to minimise patient waiting times
To have a working understanding of medical terminology to read clinical letters and take action on outcomes, lost-to-follow-up patient reviews and further appointments/diagnostic booking requests
To audit all patient outcomes from clinic and ensure that appropriate action/discharge is undertaken
Training:
Business Administrator Level 3 Apprenticeship Standard
PMA will deiver the training - through an oline delivery method
Sessions will be delivered once a month using Microsoft Teams
Training Outcome:
Guest Relations Officer
Employer Description:The Royal Marsden has a vital role in championing change and improvement in cancer care through research and innovation, education and leading-edge practice. We are incredibly proud of our international reputation for pushing the boundaries and for our groundbreaking work ensuring patients receive the very latest and best in cancer treatment and care.Working Hours :Shifts as required between Monday - Friday, 7.40am - 8.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent that are committed to employee development. They are specifically looking for a personable individual, that is committed to customer satisfaction and with a ‘can do - will do’, enthusiastic approach to their work. This consideration will take equal precedence with technical skills when shortlisting for this initial 3-month contract inside IR35. This is a hybrid role split equally between home and an office in Kent. The purpose of the role will be to provide a high quality, professional and responsive support service, ensuring high levels of customer satisfaction and helping the IT Manager to deliver overall strategy. Your day-to-day responsibilities would include the provision of a high quality, customer focussed support service that includes managing the support of both internal and external clients, timely logging, monitoring, resolutions and closing of incidents and queries. You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential
Previous commercial 1st Line Help Desk or IT Support experience
Experience of installation, configuration and troubleshooting of systems, network, and hardware issues.
Windows 10/11 desktop support
Microsoft Office 365
Active Directory administration
Some general networking skills to include TCP/IP
Remote User Support (VPN/Terminal Services) & Remote Desktop Service Host
PC/Laptop Hardware Support
Desirable
Virtualisation (Hyper-V ideally, but also Citrix or VMware)
Windows Server 2012/2016
Anti-virus and backup solutions
SharePoint
Telephony & Mobile Devices
CRM software
Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc.
Any suitable certification, Microsoft, ITIL, PRINCE2 or similar.
As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely and effective manner using creative problem solving. If this sounds like the next step in your career, please apply without delay as interview slots are available quickly for suitable and motivated applicants to join a small, close-knit, IT support team with the possibility of permanent employment. This is a hybrid role split equally between home and an office in Kent. Apply now to find out more.
Informed Recruitment Limited acts as an Employment Business in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Job duties include:
Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently.
Diagnose and provide support for our IT hardware and software, for new and existing users.
Ensure all queries are logged and dealt with inside agreed SLA’s and analyse and report on trends.
Produce and maintain documentation for upcoming and existing software releases.
Ensure that a high level of customer service and support is provided to all internal and external customers.
Reduce customer down-time, by use of workarounds and ultimately solutions/fixes.
Ensure and major incidents are escalated to the appropriate person.
Training:Compliance and Risk Officer Apprenticeship Level 3.
Risk and compliance is a key department in any business. This apprenticeship is designed to give individuals in your organisation the knowledge they need to fully understand the implications in their team, organisation, and industry.
Ideal for those working within a, usually FCA, regulated environment, who are in the early stages of their career for spotting risk and compliance issues.
It is particularly beneficial for those individuals who need to understand frameworks, policies, and procedures to ensure your business runs effectively. Apprentices will also achieve a qualification from the International Compliance Association (ICA).
Apprentices will choose from the following Mandatory ICA qualification options: International Advanced Certificate in Anti Money Laundering, Advanced Certificate in Managing Fraud or International Advanced Certificate in Regulatory Compliance.
Also included in the apprenticeship:
ICA Public Workshops.
Optional Microsoft Specialist Skills.
Application of skills.
Development Sessions.
Portfolio of Evidence.
Professional Discussion.
Interview.
For each module, learners benefit from attending small, scheduled online classes taught by a subject matter specialist. Each apprentice will also have access to online materials which they will be directed to use.. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:Service Desk Technician, Engineer roles, DevOps, other areas of Tech support.Employer Description:We're transforming our industry with the best mortgage journey, which is only made possible by ensuring we empower our people to be their best at work, aligned to our core values. Our team are connected by our values we call our 'DNA'. Our DNA runs through everything we do at MAB and guides us on our journey for everyone to be their best self. https://www.mortgageadvicebureau.com/recruitment-page/ please see our video here to hear it from our very own people!Working Hours :Job duties include: Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently. Diagnose and provide support for our IT hardware and software, for new and existing.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The main purpose of this job role is to provide administrative support across Cheshire Fire and Rescue Service, helping ensure the smooth and effective operation of our departments.
Your main duties will include:
Handling telephone, email and in-person enquiries
Maintaining accurate records and electronic filing systems
Supporting the organisation of meetings and events
Preparing reports, presentations, and correspondence using Microsoft Office
Ordering stationery, supplies and refreshments using the Service’s ordering system
Providing a professional, customer focussed approach to both internal and external customers
Providing excellent customer service to internal and external contacts
If you’re enthusiastic about developing your career, keen to work in a professional and community-focused organisation, and ready to learn in a supportive environment - we encourage you to apply.Training:As part of this apprenticeship, you will:
Complete a Level 3 Business Administration qualification
Receive guidance and support from experienced colleagues
Have dedicated time during the working week for training and coursework
Attend Warrington and Vale Royal College one day per week for 12 weeks, from January 2026
Be responsible for travel to and from college (with expenses covered by the Service)
Training Outcome:
Temporary fixed term contract for 18 months. The apprentice will be able to apply for any other suitable roles within the service
Employer Description:We are a highly professional, fully inclusive organisation that values, supports and offers growth to our staff whatever their role. We engender a working environment where everyone can be themselves. Our core values amplify our ethos:
• Be inclusive by acting fairly with integrity, respect and without prejudice.
• Do the right thing by holding each other to account for ensuring high standards of professionalism in everything we do.
• Act with compassion by being understanding and offering help to each other and to our communities with warmth, patience and kindness.
• Make a difference by making an impact on our organisation and in our communities in whatever ways we can for as many people as we can.
• Our core values underpin and support the National Fire Chiefs Council Core Code of Ethics
Cheshire Fire and Rescue Service is managed by Cheshire Fire Authority. The Authority comprises councillors from our local communities of Cheshire, Halton and Warrington. The councillors make decisions on things like policy, finance and resources.
The Service is led by the Chief Fire Officer and the Service Management Team.
We have 28 fire stations staffed in a number of different ways to reflect local risks and demands, three community safety (home safety) centres, three community fire protection (business safety) offices, a safety centre in Lymm, an operational training centre and workshops at our Sadler Road site in Winsford along with a joint headquarters facility with Cheshire Constabulary in Winsford.
Our emergency call handling function is provided by North West Fire Control, based at Lingley Mere in Warrington. North West Fire Control is a collaboration between four fire and rescue services providing a control room operation for Cheshire, Cumbria, Greater Manchester and Lancashire.
We respond to emergency incidents across the four unitary council areas of:
• Halton
• Warrington
• Cheshire East
• Cheshire West and Chester
What do we do?
We respond to all emergency calls from the public for assistance. Many emergency calls, however, are not to fires but to incidents where members of the community are trapped in vehicles following road traffic collisions, trapped in machinery, or trapped in less life threatening circumstances as well as being called to chemical spillages and toxic emissions.
We also deal with many other domestic situations such as flooding, storm damage, people unable to gain access to premises, animals in distress etc.
Along with dealing with incidents we also provide community safety advice, which help us to reduce risks and to improve the lives and safety of Cheshire’s residents and businesses.Working Hours :Will most likely be 09:00 - 17:00, Monday to Friday.
However, this is a full time post and the successful applicant will need to work flexibly.Skills: Communication skills,IT skills,Organisation skills,Number skills,Team working,Willing to learn,Literacy....Read more...
Undertake administrative tasks, for example, record keeping (both manual and computerised), filing, responding to routine correspondence, photocopying, message taking, word processing, data input and retrieval, as required
Assist with the distribution of incoming mail and despatch of outgoing mail as required
Receive enquiries by telephone, face to face and email and take appropriate action to ensure that such enquiries are properly responded to, learning to make appropriate decisions to either responding personally or redirecting to an appropriate officer
Provide support to staff members as appropriate, including arranging meetings, appointments and diary maintenance and co-ordination, and to take minutes/notes of meetings and undertake appropriate follow up action
Assist in the analysis, preparation, compilation and distribution of statistical and other information, through the formulation of reports and documentation
Learn to work effectively as part of a team as well as on own initiative, including undertaking research and being involved in the development, implementation and improvement of administrative services and procedures
Maintain up to date and accurate records
Assist in a range of financial or related activities, including ordering, invoice processing, maintenance of accounts, charging systems and appropriate records, administration of allowances, grants and agency payments, assessment for and collection of income, payment of fees, provision of stationery, conduct inventories etc.
Conform to, actively commit to and promote DCC Customer Service Standards both with internal and external customers when using any communication media including telephone,email and face to face
Adhere to existing working practices, methods, procedures,undertake relevant training and development activities and to respond positively to new and alternative systems
Work with information technology and associate systems in accordance with County Council policies and to observe data protection guidelines, policies and procedures
Co-operate with the Council in complying with relevant health and safety legislation, policies and procedures in performance of the duties of the post
Carry out the duties and responsibilities of the post in compliance with the County Council’s Equal Opportunities policies
Understand and comply with the County Council’s Environmental policies
Maintain an excellent level of attendance at apprentice training sessions and successfully achieve the required level 3 qualification
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place at Exeter College
This will require the successful candidate to attend the Exeter College Site once a week
Training Outcome:
This is an extremely exciting time to join us as we are expanding our apprenticeship offer to invest in the future Council workforce.
There are no guarantees of employment at the end of the Step In Programme, but we would expect the apprentice to apply for further employment, ideally within the Council or within the wider Devon economy.
Employer Description:At Devon County Council, we work together to improve life across Devon for everyone. We want to create a place that people enjoy living in, as well as a place that you enjoy working.Working Hours :Monday - Friday, 9.00am - 5.00pm (Flexible working hours are an option)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Listening Skills....Read more...
