An exciting opportunity has arisen for an Asbestos Surveyor to join a well-established pharmaceutical R&D company focused on developing innovative solutions for healthcare and drug discovery.
As an Asbestos Surveyor, you will undertake detailed asbestos surveys in commercial and industrial settings, offering technical expertise to clients and ensuring all safety and regulatory requirements are met.
This is a full-time role working 5 days a week (within M25 area) offering benefits and a salary range of £37,000 - £41,000. They are not seeking senior surveyors.
Candidates based within the M25 area will also be considered.
Key Responsibilities:
* Conduct a range of asbestos surveys, including management, refurbishment, demolition, and re-inspections
* Collect and log bulk samples in accordance with guidelines
* Prepare, review, and validate survey reports
* Provide support for audits and re-survey projects as required
* Supervise licensed asbestos removal contractors and ensure health and safety compliance
* Participate in a weekend rota (approximately 1 in 6), with paid overtime
What We Are Looking For:
* Previously worked as an Asbestos Supervisor, Asbestos Surveyor, Asbestos Analyst, Asbestos Consultant, Asbestos Specialist, Asbestos Removal Operative, Asbestos Operative or in a similar role.
* Have at least 2 years of experience.
* BOHS P402 or equivalent RSPH qualifications
* Strong communication skills, both verbal and written
* Ability to work well independently and as part of a team
* Full UK driving licence
Whats On Offer:
* Competitive salary
* Industry-leading overtime rates
* £1,200 annual attendance bonus
* Company vehicle with the option for personal use
* Travel / Fuel expenses covered
* Mobile phone allowance
* Pension plan
* Continuous professional development opportunities
This is a fantastic opportunity for an experienced Senior Asbestos Surveyor looking to progress their career within a leading organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Asbestos Surveyor to join a well-established pharmaceutical R&D company focused on developing innovative solutions for healthcare and drug discovery.
As an Asbestos Surveyor, you will undertake detailed asbestos surveys in commercial and industrial settings, offering technical expertise to clients and ensuring all safety and regulatory requirements are met.
This is a full-time role working 5 days a week (within M25 area) offering benefits and a salary range of £37,000 - £41,000. They are not seeking senior surveyors.
Candidates based within the M25 area will also be considered.
Key Responsibilities:
* Conduct a range of asbestos surveys, including management, refurbishment, demolition, and re-inspections
* Collect and log bulk samples in accordance with guidelines
* Prepare, review, and validate survey reports
* Provide support for audits and re-survey projects as required
* Supervise licensed asbestos removal contractors and ensure health and safety compliance
* Participate in a weekend rota (approximately 1 in 6), with paid overtime
What We Are Looking For:
* Previously worked as an Asbestos Supervisor, Asbestos Surveyor, Asbestos Analyst, Asbestos Consultant, Asbestos Specialist, Asbestos Removal Operative, Asbestos Operative or in a similar role.
* Have at least 2 years of experience.
* BOHS P402 or equivalent RSPH qualifications
* Strong communication skills, both verbal and written
* Ability to work well independently and as part of a team
* Full UK driving licence
Whats On Offer:
* Competitive salary
* Industry-leading overtime rates
* £1,200 annual attendance bonus
* Company vehicle with the option for personal use
* Travel / Fuel expenses covered
* Mobile phone allowance
* Pension plan
* Continuous professional development opportunities
This is a fantastic opportunity for an experienced Senior Asbestos Surveyor looking to progress their career within a leading organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Job Description:
We are working on a new opportunity for an MI Analyst to join the team at a leading financial services firm based in Newcastle. In this role, you will play a vital part in transforming raw data to deliver reporting needs to support the business.
Skills/Experience:
Previous experience in MI reporting or data analysis
Experience using Power BI with an ability to develop dashboards and visualisations within Microsoft Fabric.
Solid working knowledge of SQL for querying and extracting data from relational databases.
Ability to manage and analyse large datasets
Analytical and problem-solving skills
Accuracy when delivering tactical reporting
Strong communication and organisational skills with ability to prioritise projects and meet deadlines
Familiarity with data transformation or analytics programmes (desirable)
Core Responsibilities:
Create and develop Power BI dashboards and MI reports to support the business operations and decision-making
Create SQL queries to extract data for reporting
Use Microsoft Fabric (including Lakehouses and Direct Lake mode) to deliver scalable and efficient reporting solutions.
Work closely with stakeholders to capture the required reporting needs and create structured MI outputs
Complete tasks such as data profiling and quality checks to ensure accuracy in reports
Support the creation and maintenance of reusable datasets and semantic models to ensure consistency across reporting outputs.
Log reporting logic, data definitions and sources
Present reports to stakeholders across the business to highlight KPIs and patterns
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16285
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
MinsterFB is seeking a highly numerate, digitally savvy E-Commerce Data Analyst to support our continued growth. You’ll play a key role in delivering insights that drive performance for some of the UK’s most beloved brands on Amazon—including Grenade, Bisto, Yorkshire Tea, McVitie’s, and Cadbury.What You’ll Do
Collaborate with cross-functional teams to analyse data, generate reports, and deliver actionable insights that support profitable growth for our clients Work with a tech stack that includes AWS, ZOHO, and other industry-leading tools Combine data from multiple sources to support strategic decision-making, specialising in either commercial or operational areas
What You’ll Bring
Strong analytical and numeracy skills Proficiency in Excel; working knowledge of SQL and/or Python is a plus Ability to work independently and prioritise workload Clear and confident communication skills
Qualifications
Degree-level education, ideally with strong mathematical ability Affinity for digital technologies and online platforms
---Personal QualitiesWe’re looking for someone who is:
Enthusiastic about data and digital innovation Detail-oriented and methodical Curious, adaptable, and eager to learn A team player with a proactive mindset Analytical, with a knack for identifying key metrics ---
Location & Flexibility
This role is based in our Southwell office at least two days per week Remote work is supported, including up to 4 consecutive weeks per year from anywhere in the world A 3-month unpaid sabbatical is available after 4 years of continuous employment For the first 4 weeks, you’ll be in the office daily to get to know the team and our ways of working Please apply only if you can commit to the in-office requirement
Benefits
33 days annual leave (including public holidays) 3pm Friday finish Access to a 24/7 employee assistance programme (GP consultations, counselling, legal and financial advice) Quarterly team and charity days A range of additional employee perks
About MinsterFBMinsterFB is a Certified B Corporation, part of a global community of businesses that meet high standards of social and environmental impact. We provide full Amazon account management, sales strategy, catalogue optimisation, issue resolution, and training. Our success is rooted in deploying every growth tool available to Amazon Sellers and Vendors.Hours: Monday–Thursday 9am–5:30pm, Friday 9am–3pm How to ApplyPlease attach your CV via the link provided. To ensure your application is reviewed, include the phrase: “I am able to work 2 days a week in Southwell” in the subject line of your application.Diversity & InclusionMinsterFB values a diverse workforce. We encourage applications from women, people of colour, individuals with disabilities, and members of the LGBTQ+ community. We believe that an inclusive and empowered team is key to achieving our mission. If you need accommodations during the recruitment process or have feedback on how we can make it more accessible, please let us know.....Read more...
Senior Estimator, Estimator/ Estimating Manager
Generous, competitive package, along with genuine long-term development opportunities and excellent benefits is part of this fantastic role as a Senior Estimator, Estimator/ Estimating Manager. We are recruiting on behalf of an expanding construction fit-out specialist for an experienced Estimating Manager / Senior Estimator to join their collaborative team.
We recruiting for an expanding industry leader, specialist in the design, supply and installation of commercial, accommodation and industrial fit-outs. With a reputation as one of the UK’s premier full-envelope contractors, they collaborate with major blue-chip brands and high-profile clients across the sector.
The role is based in the Huddersfield area, with excellent transport links from Halifax, Brighouse, Wakefield, Mirfield, Dewsbury, Bradford, Leeds, Sheffield, making it highly accessible for candidates across West Yorkshire.
What’s in it for you as a Senior Estimator?
£80,000 salary with generous package of Company Bonus scheme,
Company Car or Car Allowance
Huddersfield location – strong links to M62 and M1
Company wide annual bonus
Competitive pension
Ongoing training, development and genuine career progression
Main Responsibilities of the Senior Estimator, Estimator Estimating Manager:
Providing technical and sales support when required
Updating and maintaining the company’s internal CRM system and collating project data
Reviewing labour, materials and plant requirements for live projects
Managing incoming enquiries, preparing accurate estimates and working closely with the Business Development team to provide client solutions
Requirements for the Senior Estimator, Estimator/ Estimating Manager:
A relevant construction or building-related qualification, similar to; HNC/HND Construction, BSc Construction Management, BSc Quantity Surveying, BEng Civil Engineering, NVQ Level 3–5 Construction, CIOB or RICS-accredited qualification
Experience working as an Estimator or in a similar commercial role
Strong technical and mathematical background
Experience within commercial fit-out
Ability to work to strict deadlines
To become a, Senior Estimator, Estimator/ Estimating Manager, we would love to receive CVs from Quantity Surveyor, Cost Manager, Pre-Construction Manager, Bid Manager, Bid Coordinator, Commercial Manager, Project Manager, Contracts Manager, Procurement Manager, Procurement Specialist, Cost Engineer, Cost Analyst, Planning Engineer, Commercial Sales Estimator.
Please contact Fiona McSheffrey at E3 Recruitment for more information.....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on-the-job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff.
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access.
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems.
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Continuous improvement sits at the heart of how we work. As an Improvement Practitioner Apprentice, you’ll collaborate with experienced professionals to identify inefficiencies, streamline processes and put sustainable changes into action that enhance performance and value.
This exciting role involves applying Lean, Six Sigma and project management principles to analyse problems, map processes and deliver measurable results. You’ll gather and interpret data, use root cause analysis techniques, and take part in workshops that bring colleagues together to share ideas and develop new solutions.
Experience comes from variety. You’ll have the chance to work across different business areas - from production and planning to logistics and project support - building a clear picture of how each team contributes to our shared success. It’s a mix of analysis, collaboration and creativity that makes a real impact on how we operate.
Throughout the programme, support will come from mentors, line managers and our Early Careers team, helping you grow in confidence, develop technical capability and strengthen your professional judgement.
By the end of your apprenticeship, you’ll have a solid understanding of how data-driven decision-making supports operational excellence and continuous improvement across the business. Training:As part of your apprenticeship, you’ll study for the Level 4 Improvement Practitioner Apprenticeship Standard through PMI (Process Management International).
Training is delivered through a blend of virtual learning and onsite sessions at Devonport, giving you the chance to apply theory directly to live business challenges. Training Outcome:By the end of your apprenticeship, you’ll be ready to take on roles such as Continuous Improvement Analyst, Operational Excellence Coordinator or Business Improvement Specialist.
Upon programme completion, you can expect to earn a competitive salary exceeding £36,000.
You may also have the opportunity to pursue further qualifications, including Lean Six Sigma Black Belt certification or higher-level apprenticeships, to continue your professional development and progression.
From there, your development doesn’t stop. Through the Babcock Role Framework, you’ll have a clear view of how your career can progress, with mapped-out pathways, development opportunities and the tools you need to get wherever you want to go. Employer Description:Babcock is an international defence company providing support and product solutions to enhance our customers’ defence capabilities and critical assets.
We provide through-life technical and engineering support for our customers’ assets, delivering improvements in performance, availability and programme cost. Our c27,700 employees deliver these critical services to defence and civil customers, including engineering support to naval, land, air and nuclear operations, frontline support, specialist training and asset management.
We also design and manufacture a range of defence and civil specialist equipment, from naval ship and weapons handling systems to liquid gas handling systems. We also provide integrated, technology-enabled solutions to our defence customers in areas such as secure communications, electronic warfare and air defence.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Team working....Read more...
Senior Estimator, Estimator/ Estimating Manager
Generous, competitive package, along with genuine long-term development opportunities and excellent benefits is part of this fantastic role as a Senior Estimator, Estimator/ Estimating Manager. We are recruiting on behalf of an expanding construction fit-out specialist for an experienced Estimating Manager / Senior Estimator to join their collaborative team.
We recruiting for an expanding industry leader, specialist in the design, supply and installation of commercial, accommodation and industrial fit-outs. With a reputation as one of the UK’s premier full-envelope contractors, they collaborate with major blue-chip brands and high-profile clients across the sector.
The role is based in the Huddersfield area, with excellent transport links from Halifax, Brighouse, Wakefield, Mirfield, Dewsbury, Bradford, Leeds, Sheffield, making it highly accessible for candidates across West Yorkshire.
What’s in it for you as a Senior Estimator?
£80,000 salary with generous package of Company Bonus scheme,
Company Car or Car Allowance
Huddersfield location – strong links to M62 and M1
Company wide annual bonus
Competitive pension
Ongoing training, development and genuine career progression
Main Responsibilities of the Senior Estimator, Estimator Estimating Manager:
Providing technical and sales support when required
Updating and maintaining the company’s internal CRM system and collating project data
Reviewing labour, materials and plant requirements for live projects
Managing incoming enquiries, preparing accurate estimates and working closely with the Business Development team to provide client solutions
Requirements for the Senior Estimator, Estimator/ Estimating Manager:
A relevant construction or building-related qualification, similar to; HNC/HND Construction, BSc Construction Management, BSc Quantity Surveying, BEng Civil Engineering, NVQ Level 3–5 Construction, CIOB or RICS-accredited qualification
Experience working as an Estimator or in a similar commercial role
Strong technical and mathematical background
Experience within commercial fit-out
Ability to work to strict deadlines
To become a, Senior Estimator, Estimator/ Estimating Manager, we would love to receive CVs from Quantity Surveyor, Cost Manager, Pre-Construction Manager, Bid Manager, Bid Coordinator, Commercial Manager, Project Manager, Contracts Manager, Procurement Manager, Procurement Specialist, Cost Engineer, Cost Analyst, Planning Engineer, Commercial Sales Estimator.
Please contact Fiona McSheffrey at E3 Recruitment for more information.
....Read more...
Senior Estimator, Estimator/ Estimating Manager
Generous, competitive package, along with genuine long-term development opportunities and excellent benefits is part of this fantastic role as a Senior Estimator, Estimator/ Estimating Manager. We are recruiting on behalf of an expanding construction fit-out specialist for an experienced Estimating Manager / Senior Estimator to join their collaborative team.
We recruiting for an expanding industry leader, specialist in the design, supply and installation of commercial, accommodation and industrial fit-outs. With a reputation as one of the UK’s premier full-envelope contractors, they collaborate with major blue-chip brands and high-profile clients across the sector.
The role is based in the Huddersfield area, with excellent transport links from Halifax, Brighouse, Wakefield, Mirfield, Dewsbury, Bradford, Leeds, Sheffield, making it highly accessible for candidates across West Yorkshire.
What’s in it for you as a Senior Estimator?
£80,000 salary with generous package of Company Bonus scheme,
Company Car or Car Allowance
Huddersfield location – strong links to M62 and M1
Company wide annual bonus
Competitive pension
Ongoing training, development and genuine career progression
Main Responsibilities of the Senior Estimator, Estimator Estimating Manager:
Providing technical and sales support when required
Updating and maintaining the company’s internal CRM system and collating project data
Reviewing labour, materials and plant requirements for live projects
Managing incoming enquiries, preparing accurate estimates and working closely with the Business Development team to provide client solutions
Requirements for the Senior Estimator, Estimator/ Estimating Manager:
A relevant construction or building-related qualification, similar to; HNC/HND Construction, BSc Construction Management, BSc Quantity Surveying, BEng Civil Engineering, NVQ Level 3–5 Construction, CIOB or RICS-accredited qualification
Experience working as an Estimator or in a similar commercial role
Strong technical and mathematical background
Experience within commercial fit-out
Ability to work to strict deadlines
To become a, Senior Estimator, Estimator/ Estimating Manager, we would love to receive CVs from Quantity Surveyor, Cost Manager, Pre-Construction Manager, Bid Manager, Bid Coordinator, Commercial Manager, Project Manager, Contracts Manager, Procurement Manager, Procurement Specialist, Cost Engineer, Cost Analyst, Planning Engineer, Commercial Sales Estimator.
Please contact Fiona McSheffrey at E3 Recruitment for more information.
....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
* Experience of working in 1st / 2nd line Service Desk support role
* Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
* Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
* Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
* Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
* Desktop and browser security components: including site security certificates, firewalls and anti-virus
* Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
* Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
* Ability to multitask across multiple incidents, be organised and have a keen eye for detail
* Naturally, as the role involves supporting users nationally you will have excellent communications skills, both verbally and written.
The service desk operates between the hours 9.00 to 17.00 Monday to Friday but may require occasional rare travel to support local offices and stakeholders throughout the country. This is a high-volume environment, and you will be dealing with circa 35-40 tickets a day. The right candidate must have the ability to take ownership of issues and see them through to resolution while providing excellent service.
In return our client offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, cycle to work scheme, and the opportunity to play a key role in a national charity providing world-class services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Service Desk, 2nd Line, 1st Line, Support, Helpdesk, ITIL v3 / v4, Windows Server, AD, Active Directory, Exchange 2016, Windows 11 & 10, Office 2016, O365, Firewall, Antivirus, Anti-Virus, Antispyware, Spyware, Broadband, ADSL, VPN, Microsoft Dynamics CRM, Track-IT, Skype for Business, VOIP, Networking, Azure, IT technician, IT support engineer, IT engineer, 1st line support engineer, 2nd line support engineer, 1st line engineer, 2nd line engineer, Helpdesk Engineer,
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Job duties:
Assist with day-to-day finance operations, including sales ledger, and cash postings
Process scrap invoices, ensuring accuracy and compliance with company procedures
Support month-end activities, such as preparing journals and assisting with accruals and prepayments
Maintain accurate financial records and update spreadsheets for reporting purposes
Provide administrative support for finance projects, audits, and internal controls
Respond to internal and external queries professionally and promptly
Learn and apply accounting principles while studying towards AAT qualifications
Collaborate with other departments to ensure smooth financial processes and data accuracy
Training:
Advanced Diploma - AAT Level 3 Advanced builds on the knowledge gained in the Foundation level
If you work in accounts or have studied accountancy before, you may be able to start at this level
You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting
You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4. To pass this level you’ll need to study five units (also known as subjects), which are all mandatory
Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units
Training Outcome:
Opportunity to progress to Finance Assistant or Accounts Payable/Receivable Clerk roles upon successful completion of the apprenticeship
Potential to continue professional studies (e.g., AAT Level 4, then ACCA or CIMA) supported by the company
Exposure to a wide range of finance functions - management accounts, VAT compliance, and ERP systems - providing a strong foundation for a long-term career in finance
Clear career path within the organisation, with options to move into analyst roles, credit control, or management accounting as skills develop
Continuous learning culture with mentoring and opportunities to work on projects such as cost analysis, budgeting, and process improvements
Employer Description:At William King, we pride ourselves on being a family-owned business with over 200 years of heritage, built on strong values and long-term relationships. Our culture is collaborative, inclusive, and people-focused – we believe our success is fundamentally linked to the wellbeing and growth of our employees.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Physical fitness....Read more...
As a Development Engineer Higher Apprentice at National Grid, you’ll be part of our Customer Network Development (CND) team, playing a key role in connecting homes, businesses, and communities to the energy network.
Being a part of this team, you will contribute to National Grid’s mission to enable the energy transition and support a more sustainable future. CND is actively redesigning how customers are connected to energy to looking at how to reduce lead times and improve customer satisfaction, as a Development Engineer Higher Apprentice you will be part of that innovation.
Within this role you help design and deliver technical solutions, working closely with industry partners and customers to ensure everything runs smoothly and meets the highest standards. This will include:
Support the design of energy network connections, including electrical layouts and infrastructure planning, to meet customer needs.
Analyse data and assess project feasibility, helping inform smart decisions about network capacity and connection options.Collaborate with customers, project teams, and regulators to gather requirements and ensure projects stay aligned and on track.
Gain hands-on experience through site visits, inspections, and solving technical challenges during the development process.Play a key role in connecting new customers to the energy network, while learning essential engineering and project delivery skills.
You must already have a full valid UK driving license in place at the point you make your application.
Training Outcome:Upon successful completion of the programme, you will join National Grid as a Development Analyst.Employer Description:National Grid is at the heart of the energy future, and our people are at the heart of National Grid. We’re 30,000 colleagues strong. In the UK, National Grid don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt.
The world of energy is changing beyond recognition as we focus on building a cleaner, greener future. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come.
Net-zero targets are transforming the way we work and increasing the scope of the positive impact we can make. Right now, we’re looking for apprentices to join us.
Our people in Network Services work across a number of teams to keep the lights on for our customers. They might be helping a customer who has lost supply or supporting a developer building a multi-million pound project.
They maintain a 24/7 service from faults and maintenance, asset replacement to new connections, working outdoors with underground cables, overhead lines and substations that operate between 230 and 132,000 volts, their work is critical to everything we do.Working Hours :Monday - Friday, daytime hours (08.00 - 16.00, 09.00 - 17.00).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Patience,Adaptable,Safety,Reliable,Responsible....Read more...
As a Development Engineer Higher Apprentice at National Grid, you’ll be part of our Customer Network Development (CND) team, playing a key role in connecting homes, businesses, and communities to the energy network.
Being a part of this team, you will contribute to National Grid’s mission to enable the energy transition and support a more sustainable future. CND is actively redesigning how customers are connected to energy to looking at how to reduce lead times and improve customer satisfaction, as a Development Engineer Higher Apprentice you will be part of that innovation.
Within this role you help design and deliver technical solutions, working closely with industry partners and customers to ensure everything runs smoothly and meets the highest standards. This will include:
Support the design of energy network connections, including electrical layouts and infrastructure planning, to meet customer needs
Analyse data and assess project feasibility, helping inform smart decisions about network capacity and connection optionsCollaborate with customers, project teams, and regulators to gather requirements and ensure projects stay aligned and on track
Gain hands-on experience through site visits, inspections, and solving technical challenges during the development process.Play a key role in connecting new customers to the energy network, while learning essential engineering and project delivery skills
You must already have a full valid UK driving license in place at the point you make your application
Training:
Electrical Power Networks Engineer Level 4 (Higher national certificate) Apprenticeship Standard
Training Outcome:
Upon successful completion of the programme, you will join National Grid as a Development Analyst
Employer Description:National Grid is at the heart of the energy future, and our people are at the heart of National Grid. We’re 30,000 colleagues strong. In the UK, National Grid don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt.
The world of energy is changing beyond recognition as we focus on building a cleaner, greener future. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come.
Net-zero targets are transforming the way we work and increasing the scope of the positive impact we can make. Right now, we’re looking for apprentices to join us.
Our people in Network Services work across a number of teams to keep the lights on for our customers. They might be helping a customer who has lost supply or supporting a developer building a multi-million pound project.
They maintain a 24/7 service from faults and maintenance, asset replacement to new connections, working outdoors with underground cables, overhead lines and substations that operate between 230 and 132,000 volts, their work is critical to everything we do.Working Hours :Monday - Friday, daytime hours (0800 - 1600, 0900 - 1700)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Patience,Adaptable,Safety,Reliable,Responsible....Read more...
As a Development Engineer Higher Apprentice at National Grid, you’ll be part of our Customer Network Development (CND) team, playing a key role in connecting homes, businesses, and communities to the energy network.
Being a part of this team, you will contribute to National Grid’s mission to enable the energy transition and support a more sustainable future. CND is actively redesigning how customers are connected to energy to looking at how to reduce lead times and improve customer satisfaction, as a Development Engineer Higher Apprentice you will be part of that innovation.
Within this role, you help design and deliver technical solutions, working closely with industry partners and customers to ensure everything runs smoothly and meets the highest standards. This will include:
Support the design of energy network connections, including electrical layouts and infrastructure planning, to meet customer needs.
Analyse data and assess project feasibility, helping inform smart decisions about network capacity and connection options.Collaborate with customers, project teams, and regulators to gather requirements and ensure projects stay aligned and on track.
Gain hands-on experience through site visits, inspections, and solving technical challenges during the development process.Play a key role in connecting new customers to the energy network, while learning essential engineering and project delivery skills.
You must already have a full, valid UK driving license in place at the point you make your application.
Training Outcome:Upon successful completion of the programme, you will join National Grid as a Development Analyst.Employer Description:National Grid is at the heart of the energy future, and our people are at the heart of National Grid. We’re 30,000 colleagues strong. In the UK, National Grid don’t generate or sell energy – we join the dots to get energy from A to B. From making a cup of tea in the morning, to keeping the lights on in hospitals, our electricity network puts power in the hands of people. Without it, the world as we know it would grind to a halt.
The world of energy is changing beyond recognition as we focus on building a cleaner, greener future. Working at National Grid, you won’t just be touching the lives of almost everyone in the UK – you’ll be shaping the way we use and consume energy for generations to come.
Net-zero targets are transforming the way we work and increasing the scope of the positive impact we can make. Right now, we’re looking for apprentices to join us.
Our people in Network Services work across a number of teams to keep the lights on for our customers. They might be helping a customer who has lost supply or supporting a developer building a multi-million pound project.
They maintain a 24/7 service from faults and maintenance, asset replacement to new connections, working outdoors with underground cables, overhead lines and substations that operate between 230 and 132,000 volts, their work is critical to everything we do.Working Hours :Monday – Friday, daytime hours (0800-1600, 0900-1700).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Patience,Adaptable,Safety,Reliable,Responsible....Read more...
Job duties:Assist with day-to-day finance operations, including sales ledger, and cash postings.Process scrap invoices, ensuring accuracy and compliance with company procedures.Support month-end activities, such as preparing journals and assisting with accruals and prepayments.Maintain accurate financial records and update spreadsheets for reporting purposes.Provide administrative support for finance projects, audits, and internal controls.Respond to internal and external queries professionally and promptly.Learn and apply accounting principles while studying towards AAT qualifications.Collaborate with other departments to ensure smooth financial processes and data accuracy.Training:Advanced Diploma - AAT Level 3
Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants.
This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4.
To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level.
The area you will cover include:
Advanced Bookkeeping.
Final Accounts Preparation.
Management Accounting: Costing.
Indirect Tax.
Advanced Synoptic Assessment.
The apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, this includes, Business Awareness, Ethics, Communication, Embracing Change and Problem Solving. Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment.
The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’.Training Outcome:Opportunity to progress to Finance Assistant or Accounts Payable/Receivable Clerk roles upon successful completion of the apprenticeship.Potential to continue professional studies (e.g., AAT Level 4, then ACCA or CIMA) supported by the company.Exposure to a wide range of finance functions – management accounts, VAT compliance, and ERP systems – providing a strong foundation for a long-term career in finance.Clear career path within the organisation, with options to move into analyst roles, credit control, or management accounting as skills develop.Continuous learning culture with mentoring and opportunities to work on projects such as cost analysis, budgeting, and process improvements.Employer Description:At William King, we pride ourselves on being a family-owned business with over 200 years of heritage, built on strong values and long-term relationships. Our culture is collaborative, inclusive, and people-focused – we believe our success is fundamentally linked to the wellbeing and growth of our employees.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Physical fitness....Read more...
