Optical Assistant / Optical Customer Service Advisor – Milton Keynes Full Time | Basic Salary £24,654.38 + £2,880 Bonus | Excellent Benefits
Zest Optical are working alongside a leading optical lens manufacturer to recruit an Optical Assistant / Customer Service Advisor at their Milton Keynes site.
This role is ideal for an experienced Optical Assistant who enjoys building relationships with patients and colleagues, but is now looking to move into a customer service role within optics. You’ll be working with a premium brand known for supplying high-quality ophthalmic lenses to independent opticians across the UK.
Optical Customer Service Advisor – Key Responsibilities
Handle incoming enquiries from opticians regarding pricing, product availability, and lead times
Build professional relationships with customers, ensuring their needs are understood and met
Receive and process orders accurately via phone, email, and online systems
Make proactive calls to keep customers informed and promote relevant products and upgrades
Recommend product promotions and special offers to customers over the phone
Contribute to departmental targets, promotions, and incentives
Requirements
Previous experience as an Optical Assistant, Optical Advisor, or in a similar optical role (essential)
Basic practical knowledge of optics, lenses, and frames
Previous customer service experience
Confident using Microsoft Office applications and customer/order management systems
Strong attention to detail with the ability to process orders accurately and efficiently
Excellent verbal and written communication skills
Personable, professional, and proactive in approach
Key Benefits
Basic Salary: £24,654.38 (in line with National Living Wage)
Bonus: £2,880 per annum
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (paid as overtime)
Bi-weekly rota:
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback on health checks (dental, optical, etc)
Access to Employee Assistance Programme
Excellent training and career development opportunities
If you are an Optical Assistant looking for a new challenge away from the shop floor but still within the optical industry, this could be the ideal next step in your career.
Apply Now
If you’re an Optical Assistant ready for a new challenge in a professional and supportive environment, click Apply Now to take the next step in your optical career.....Read more...
Job Title: Assistant Director of Food and Beverage Salary: $120,000Address: Round Mountain, TexasA unique opportunity to join a world-class private club and resort as the Assistant Director of Food and Beverage. This role supports the Director of F&B in overseeing 11 dynamic food & beverage outlets, ranging from grab-and-go to fine dining. Our property serves over 6,000 members and includes a luxury hotel/condo component. Guests staying across the resort are considered temporary members and enjoy access to premier amenities.Key Responsibilities:
Support the daily operations of all F&B outlets, ensuring exceptional service and consistency.Engage directly with members and guests to elevate their dining experience.Lead and inspire a diverse team across multiple venues and event spaces.Assist in implementing luxury service standards across the department.Drive quality, efficiency, and innovation in all aspects of F&B.
What We’re Looking For:
Proven leadership experience in luxury hospitality or private clubs.A genuine passion for hospitality and guest engagement.Strong operational knowledge of multi-outlet F&B environments.Ability to collaborate with culinary and service teams to maintain excellence.
Compensation & Benefits:
Salary: $120,000PTOHealth, Dental, Vision Insurance401(k) Retirement PlanDining and Club DiscountsAssociate MembershipLimited Relocation Assistance
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out! ....Read more...
