Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairsIdentify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for lifeLearners, employers and staff are our most important assetThe success of our company depends on the development of a strong effective team. Stoneacre has its own accreditationAutomotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programmeEmployer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairsIdentify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life.Learners, employers and staff are our most important asset.The success of our company depends on the development of a strong effective team. Stoneacre has its own accreditation.Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme.Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures. Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy
Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:
Autocare Technician Level 2
An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying
Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life Learners, employers and staff are our most important asset. The success of our company depends on the development of a strong effective team. Stoneacre has its own accreditation Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme.Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy
Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks
Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:
Autocare Technician Level 2 Apprenticeship Standard
Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for lifeLearners, employers and staff are our most important asset
The success of our company depends on the development of a strong effective team. Stoneacre has its own accreditation
Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:An apprenticeship includes regular training with our training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life.Learners, employers and staff are our most important assetThe success of our company depends on the development of a strong effective team. Stoneacre has its own accreditation.Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme.Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacturer’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend the academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for lifeLearners, employers and staff are our most important assetThe success of our company depends on the development of a strong effective team. Stoneacre has its own accreditationAutomotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programmeEmployer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
A Mechanical Engineering apprenticeship at Liberty Pipes Hartlepool involves multi mechanical disciplines which range from mechanical fitting to mechanical maintenance, preventative maintenance to rapid response for breakdowns and site service support to being part of a specialised engineering team. The engineering function is very diverse, and apprentices will gain opportunities to visit the different areas and experience the function of the team in each particular area.
Tasks cover a wide range of disciplines and equipment including:Pneumatic and Hydraulic SystemsConveyance & pipe handling equipmentPumping and wash systemsAutomated cutting & milling equipmentOverhead Cranes & mobile plantUltrasonic and x-ray systemsGas fired furnaces
Universal Skills required are:Application of Lifting & Pressure system regulationsInspection and Plant Condition Monitoring (Plant Maintenance)Fault finding and diagnosisTesting and CalibrationsSlinging, Rigging & TransportationSmall fabrication skills, welding and burning
You will be responsible for maintaining the safety, reliability, quality & performance of the relevant equipment and using continuous improvement techniques in an effort to reduce costs and improve efficiency. You will work within the Liberty Pipes Hartlepool business, which produces large diameter pipes designed to meet the detailed and demanding requirements of some of the worlds most challenging markets and industries. This is a fantastic opportunity for someone who wants to study mechanical engineering in a practical and hands on environment.
Training:
The first year of training will be based at Hartlepool College of Further Education with placements during college vacations on employer's premises.
Following successful completion of the first year, apprentices will work on site with day release to HCFE as appropriate.
Training Outcome:
Apprentices who demonstrate consistent commitment, thoroughness and ability may have the opportunity for further training & qualifications (HNC & B.Eng). Possibility of future permanent employment, roles can progress through to technician, team leader, shift engineer, department manager, and a wide range of operational roles.
Employer Description:A member of the Liberty Steel UK group of companies. The Pipe Mills at Liberty Pipes Hartlepool are the UK’s largest steel pipe mills, manufacturing heavy duty steel pipe primarily for the energy and construction industries both in the UK and worldwide.
This is a very exciting time to join our team at Hartlepool Pipe mills as we embark upon our long-term strategy of extending our support of the new Energy Transition infrastructure within the UK.Working Hours :During the first year of training the following will apply:
5 days/week plus possible evening class.
9 am - 5 pm Mon to Thurs, and 9 am - 4.30 pm Fri.
Once on-site, apprentices may be required to work on a shift pattern and to work weekends.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities
Operational Leadership
Lead daily operations across warehousing, fulfilment, customer service, and logistics functions.Ensure service levels are consistently met, and operations run efficiently and cost-effectively.Collaborate with department leads to align operational performance with business goals.
Quality Management (ISO 9001 Focus)
Develop, implement, and maintain a Quality Management System (QMS) in line with ISO 9001 standards.Lead internal audits and manage external audits to ensure ongoing compliance.Standardise processes and create robust SOPs across the business.
Lean & Continuous Improvement
Champion the use of Lean tools and methodologies (e.g., Kaizen, 5S, DMAIC, Value Stream Mapping) to identify and eliminate waste.Lead cross-functional improvement projects that enhance efficiency, reduce costs, and improve customer satisfaction.Promote a culture of data-driven decision-making and continuous improvement across teams.
Performance Monitoring & Reporting
Define and track operational KPIs and quality metrics to measure performance.Conduct root cause analysis (RCA) and implement corrective actions to resolve issues.Provide regular updates and improvement recommendations to senior leadership.Training:The apprenticeship training will be delivered online and the apprentice will be allocated 1 day per week to work on their apprenticeship work.Training Outcome:Progression into the Senior Leadership team.Employer Description:Cloud 9 Fulfilment is a provider of end-to-end fulfilment solutions, supporting e-commerce businesses with seamless order processing, warehousing, and distribution.
With our mission, we aim to nurture and help eCommerce businesses grow through our daily focus on people and digital innovation. As a supportive partner, we prioritise human connections and believe that by combining a people-centric approach with technological advancements, we can effectively contribute to the growth and success of our clients.
Our vision is to revolutionise eCommerce order fulfilment by empowering our partners and fuelling growth. We aspire to be a transformative force in the industry by focusing on innovation, client empowerment, and growth, redefining what excellent fulfilment should look like.
As we continue to expand, we are seeking an experienced Operations Manager with a strong background in quality and continuous improvement to help drive operational excellence and align our business with ‘Lean Manufacturing Black Belt’ standards.
This role is also central to promoting the 6 Pillars of Cloud9 Fulfilment – Professionalism, Productivity & Happiness, Accountability, Collaboration, Continuous Improvement, and Open Communication – which guide our everyday actions and long-term thinking. These cultural pillars shape how we lead, support our teams, and deliver for our clients.Working Hours :Monday to Friday 9am to 5pm.
Depending on requirements this role may also include some shift work and may require working evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacturer’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures.
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend the academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure the correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life.Learners, employers and staff are our most important asset.The success of our company depends on the development of a strong, effective team. Stoneacre has its own accreditation.Automotive Academy, with our specialised training programmes, aims to inspire all individuals to achieve their ultimate goals through the Stoneacre Careers for Life programme.Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Job role is as follows:
Confirming service calls with customers and operatives
Updating the resource management system
Assist in the production of reports as required
Supporting timesheet processing and general office administration
Ensures that all enquiries from customers and operatives are passed to the relevant individual
Build good relationships with all teams within the department
Ensures timely and accurate relay of messages to relevant individuals
Take responsibility for own health and safety and adhere to all the company's health and safety procedures and policies
Identify and escalate any hazards, near misses in line with the company’s reporting procedures.
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship.
We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.
If required we can also provide Functional Skills in maths and English throughout your apprenticeship.Training Outcome:In terms of future progression, you could move in to accounts management or a project management role in the long term.Employer Description:UES was founded in 1986 by mechanical engineer Roger Griffiths, specialising primarily in Warm Air Heating. A wealth of versatile talent and experience has helped the company branch out into all modern aspects of Mechanical, Electrical, and Renewable services.
Our client base across the South West & South Wales spans a multitude of commercial and industrial sectors, including sports & leisure, retail, transport, healthcare, places of worship, education and much more.
A lot has changed in the time that we’ve been operating, but some things were made to stay the same. We’re still proudly family run and place our level of customer service above anything else. We’re in the business of long-term client relationships, and we’re lucky enough to have witnessed a lot of those blossom into meaningful friendships.
Our fleet of highly qualified, local engineers allow us to offer tailored, personal, and reliable communication to all of our clients in the areas that we operate in.
We are experts in our trade and can offer complete design, installation, and maintenance for all aspects of mechanical building services. From outline schemes and ongoing facilities management, to handing over turnkey installations, we have a solution for you.Working Hours :Monday to Friday 9am - 5pm with an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Multitasking....Read more...
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, record and analyse data if and when required
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals
Makes recommendations for improvements and present solutions to management
Drafts correspondence, writes reports Maintains records and files, handles confidential information in compliance with the organisation's procedures
Seeks advice of more experienced team members when appropriate
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately
Answers questions from inside and outside of the organisation, representing the organisation or department
Completes tasks to a high standard
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements
Shares administrative best-practice across the organisation
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
Telephone answering
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
After completing a Business Administrator apprenticeship, you’ll gain the essential skills and experience to confidently support business operations and progress into roles such as office manager, team leader, or executive assistant
Employer Description:Established with the objective of offering a comprehensive range of services to our customers, we have grown consistently since we opened our doors in May 2000.
Whilst our core services are still those you would expect of an accountancy practice, we pride ourselves on being able to offer our clients a variety of products that the majority of firms do not.
In addition, we work closely with a number of trusted partners who are able to provide a wide selection of services to complement our extensive product range.
The rationale behind our approach to such a comprehensive level of services is that we understand the level of trust our clients put in us to ensure that their financial needs are handled effectively.Working Hours :Monday - Friday, 9.00am - 5.00pm, Lunch: 1 hour.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Full-Time; PermanentDate Posted: March 4, 2025Who we are…Play is at the heart of everything we do, we host and manage many of BC’s most iconic events 365 days a year. From concerts, festivals and thrilling rides to sports, activities and community gatherings. The PNE manages and operates Hastings Park that is a multipurpose site with 7 event venues, an amusement park and a 115-acre green space with a natural sanctuary, walking paths, fishing pond and multiple cultural gardens.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to bringing joy to our guests, our employees and our community through our mission to “Deliver Memorable Experiences”. The PNE is a matrixed organization that serves three business units and multiple departments. The PNE’s Sales, Marketing & Business Development Department oversees the company’s sales, marketing, ticketing, and business development for all departments and business units. The PNE is investing into Hastings Park venues and attractions and recently onboarded a new marque attraction to Playland ThunderVolt and in 2026 our venues are expanding with the addition of the Freedom Mobile Arch. These new investments along with the continued evolution of our site makes Hastings Park and the PNE a leading opportunity for live entertainment, special events and experiences.We are looking for 2 new dynamic and results-driven Business Development Managers to drive new sales growth by identifying and securing new business opportunities in the event and live entertainment industry. Specifically, we are looking for innovative and strategic sales team members to grow the following marketings:
Corporate groupsMeetings &conventionsArts & Culture EventsFestivals including music, arts, culture, communityLive entertainment & premium experiences
The ideal candidate will have a strong understanding of these industries, sales strategies, market trends, and the ability to build relationships with new clients to achieve revenue targets. The Business Development Managers will report to the Director of Sales & Business Development.
One business development manager will be focused on growing our corporate, meetings & conventions event client baseOne business development manager will be focused on growing our arts, culture, festivals & live entertainment event & experience business
Our Sales & Marketing Team Profile
Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive way
What will you do this year? The Business Development managers have accountability to achieving the organization’s new sales targets. The duties for this position include, but are not limited to:Key Responsibilities
Sales Strategy: Develop and implement strategies to acquire new clients and expand market share.Lead Generation: Research and identify potential clients in target markets, generating new leads through cold outreach, networking, and attending industry events.Client Acquisition: Lead the sales cycle from prospecting to closing, including presentations, negotiations, and contract discussions.Relationship Building: Establish and nurture relationships with new clients, understanding their business needs and delivering tailored solutions.Market Analysis: Continuously monitor market trends, competitor activities, and industry developments to identify new opportunities.Collaboration: Work closely with the marketing, facility sales and operations teams to align on business development goals and create effective sales strategies.Reporting: Track, analyze, and report on sales performance, providing insights and recommendations for continuous improvement.Target Achievement: Meet or exceed new sales targets and key performance indicators (KPIs).
What else?
Minimum 5 years of experience in business development, sales, or a related field.Bachelor’s degree in business, marketing, hospitality, or a related discipline preferred.Proven experience in sales within the events and/or live entertainment industry.Strong track record of meeting or exceeding sales targets.Exceptional communication, negotiation, and presentation skills.Ability to build and maintain relationships with high-level executives and key stakeholders.Strong analytical skills with a keen understanding of market dynamics.Self-motivated, proactive, and able of working independently.Familiarity with Momentus or CRM software and other sales tracking tools.Excellent salesmanship to establish rapport with target audiences and enhance the company’s reputation.Ability to demonstrate problem-solving, critical thinking, and conflict resolution skills.Capable of thriving in a fast-paced, high-pressure environment, with the ability to multi-task.Availability to work events, including evenings, weekends, and holidays as needed.Criminal Record Check required for successful candidates.
Who are you?
Demonstrate respect & kindnessFosters collaborationModels’ integrityClient focusedSales drivenCreative & strategic
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $80,000 - $95,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
*100% REMOTE / TELEWORK*
The Specifications Operations Manager plays a pivotal role in leading the Specifications Program, driving strategic initiatives, and ensuring the company's growth and success. This position is 100% remote. The ideal candidate will spearhead process improvements and optimization strategies to enhance the program's efficiency and effectiveness. They will collaborate with cross-functional teams and various departments to strengthen business operations and decision-making processes. Additionally, they will manage and work closely with the Specifications Manager, who oversees the national team of Specification Specialists. Moreover, they will be responsible for managing the budget for their department to ensure financial efficiency and optimal resource allocation. Key responsibilities include implementing and maintaining systems and processes in compliance with industry standards, regulatory requirements, and company policies. The candidate will lead initiatives to identify, analyze, and implement process improvements, monitor and analyze key performance indicators (KPIs), and oversee the development of operational documentation and standard operating procedures (SOPs). They will also develop and execute strategic plans aligning with the company's objectives, resolve service and quality system issues, and communicate effectively with stakeholders about product changes and alternatives. We are looking for a dynamic leader who can lead the Specifications Program, provide guidance and support, and drive operational performance to meet quality and efficiency goals. If you are passionate about making a significant impact and thrive in a remote work environment, we encourage you to apply for this exciting opportunity. There will be some opportunities to travel as it pertains to the success of the program.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Implementing and maintaining systems and processes that ensure compliance with industry standards, regulatory requirements, and company policies. Lead initiatives to identify, analyze, and implement process improvements and optimization strategies to enhance operational efficiency and effectiveness. Monitor and analyze key performance indicators (KPIs) to track progress and identify areas for improvement. Oversee the development and maintenance of operational documentation and standard operating procedures (SOPs). Develop, collaborate, and execute strategic plans that align with the company's growth objectives and long-term goals. Identify and resolve service, process, or quality system problems; ensure proper resolution implementation. Communicate with the Specification Team, Construction Managers, Sales, and Business Managers about product discontinuations and provide named alternatives. Managing and mentoring the Specifications Manager, providing guidance and support to achieve departmental and organizational goals. Monitoring and improving operational performance to meet quality and efficiency goals. Identifying and resolving issues that arise. Training and supporting staff and relevant departments in key procedures and requirements. Proactively collaborate with cross-functional teams, including Product Management, Sales, Technical, Business Operations, and WTI. Drive continuous improvement initiatives to enhance specification quality, reduce risk, and improve customer satisfaction. Be proficient in Tremco's products and systems, including application, user, coverage rates, compatibility, and limitations. Be proficient in Tremco's systems fire ratings (UL Solutions Product IQ, RoofNav, and NEMO testing database)
EDUCATION
Bachelor's degree - Preferred degree in Engineering, Architecture, Business, or Construction Management; Or 5-10 years of relevant experience in the construction industry.
EXPERIENCE
7+ years of related experience Must have experience managing others and must have experience with writing Specifications.
CERTIFICATES, LICENSES, REGISTRATIONS: List the licenses, certificates, and registrations that are required to perform the essential duties.
Preferred: Construction Specifications Institute (CSI) certification (CDT, CCCA, CCS, CCPR)
QUALIFICATIONS
Demonstrated expertise in operations management. Robust strategic planning and project management capabilities. Exceptional leadership and team management skills. Superior communication and collaboration abilities. Comprehensive understanding of industry standards and regulatory requirements. Proficiency in managing multiple projects and priorities concurrently. Strong interpersonal and relationship-building competencies. Proactive and results-driven approach.
OTHER SKILLS AND ABILITIES:
Conflict Management - Resolve disputes to maintain a harmonious work environment. Attention to Detail - Ensure specifications meet company standards. Technical Knowledge - Understand building materials, codes, techniques, CSI principles, and AIA documents. Analytical Skills - Assess project requirements and select suitable items and systems. Communication Skills - Communicate effectively verbally and in writing. Organizational Skills - Manage multiple projects and tasks efficiently. Problem-Solving - Address discrepancies or issues in project specifications. Collaboration Skills - Work well with colleagues and sales teams. Plan and manage numerous processes, people, and projects simultaneously. Experience with Microsoft 365 suite, MasterSpec, Construction Management software, and Salesforce. Ability to work independently and in team settings.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
This hands-on apprenticeship supports the DLO in maintaining properties on the Roupell Park estate, with a focus on meeting KPIs, tenant satisfaction, and following safeguarding, health and safety, and equality standards.
**You’ll be required to attend workshop training for 2 days every 3 months. Full commitment is expected, and all travel and overnight accommodation costs will be covered.**
To provide and deliver efficient, effective customer-oriented Housing Maintenance services
To deal with enquiries into RPRMO, supporting a right-first-time approach, where enquiries fall outside the remit of the Maintenance Team
Working closely with a range of internal and external partners will be key to delivering a consistent and responsive service
Assist qualified tradespeople in completing a range of repairs, including plumbing, carpentry, electrical, and general maintenance tasks
Work under supervision to gain practical experience in diagnosing and fixing issues in tenants’ homes and communal areas
Develop skills in identifying repair needs and selecting the appropriate tools and materials to carry out repairs effectively
Accompany qualified staff on property inspections to assess potential repair needs
Assist in documenting repair issues, noting any health and safety or safeguarding concerns
Learn how to prepare accurate reports on repairs and ensure that jobs are logged correctly in the system
Assist the DLO team in meeting repair-related KPIs, including repair response times and completion rates
Ensure high standards of work are maintained to support tenant satisfaction goals
Contribute to maintaining accurate records of completed jobs and tenant feedback
Engage with residents professionally and respectfully when conducting repair work
Ensure that any complaints or issues raised by tenants are communicated to the Maintenance & Estate Services Manager
Support efforts to gather feedback from tenants on the quality of repair services, helping to improve the overall experience
Follow safeguarding procedures when working in tenants' homes, particularly in situations where vulnerable adults or children may be present
Report any safeguarding concerns immediately to the Maintenance & Estate Services Manager or appropriate safeguarding officer
Follow all health and safety guidelines when carrying out repairs, using personal protective equipment (PPE) and safety measures as required
Assist in conducting risk assessments before starting any job, ensuring a safe working environment for all parties
Report any hazards or unsafe practices to the Maintenance & Estate Services Manager
Engage with mentors and supervisors to develop both technical skills and professional conduct
Uphold and promote RPRMO’s commitment to equality, diversity, and inclusion in all interactions with colleagues and residents.
Treat all residents and colleagues fairly and with respect.
Support the delivery of services that are accessible and inclusive for all members of the community
Help organise community events and activities aimed at enhancing tenant engagement and satisfaction
Build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering excellent customer service
Understanding of GDPR legislation and a commitment to confidentiality
To carry out any other duties reasonably requested by the Estate Director
Training:The successful candidate will obtain a Level 2 Property Maintenance Operative Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8:30am - 3:30pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Reliable,Literacy and Numeracy skills,Nice personality,Resilient,Confident....Read more...
Are you excited at the prospect of taking a leading role in taking a business to the next level? Do you want to join a team who are brilliant at what they do, while genuinely wanting to support each other to do a great job? At JC Metalworks, we design and manufacture high-volume precision metalwork products which can finish up in FTSE100 companies, high-street brands, design agencies or SMEs. We're well on our way to becoming the UK's leading experts in sheet metal production, driven by an exceptionally talented team of people, each one an expert in their field and committed to excellence for our customers.As we grow, we're looking for talented and enthusiastic people who want to develop their career in a progressive workplace that values and rewards teamwork, new ideas and a commitment to doing a great job, and we're now looking for an Operations Manager to lead our manufacturing operations at an exciting time of growth for our business. More about the Operations Manager role:We are seeking an experienced and results-driven Operations Manager to oversee and enhance the efficiency of our manufacturing operation. This role requires a strong leader with proven expertise in leading skilled manufacturing teams, managing production processes, and ensuring quality control. The ideal candidate will ensure smooth workflows, compliance with industry standards, and continuous improvement in our manufacturing processes.Your duties and responsibilities will be:
Oversee and manage the profit and loss performance of Operations, ensuring the achievement of financial goalsDevelop and implement operational strategies to maximise productivity and minimise waste.Oversee production processes to maintain high-quality standards.Manage inventory, procurement, and supply chain operations for raw materials and equipment.Ensure compliance with health, safety, and environmental regulations in a manufacturing setting.Lead and develop a team of skilled people, providing coaching and support to enhance performance.Optimise production schedules to meet customer demands while maintaining cost efficiency.Collaborate with engineering and design teams to streamline manufacturing processes.Monitor equipment maintenance and coordinate repairs to avoid downtime.Utilise Lean Manufacturing methodologies for continuous improvement.Ensure operational areas remain ISO9001/ISO14001 compliant and support any revised system requirements.
The skills and experience we're looking for:
Proven experience in metalworking, manufacturing, or industrial operations management.Ability to analyse production KPIs and implement process improvements.People leadership experience gained in a fast-paced manufacturing environment.Familiarity with ERP systems, CAD software, and production planning tools.Excellent problem-solving and organisational skills.Understanding of ISO quality standards and industry best practices.
What we expect from you:At JC Metalworks, we live by our values:
Fair and open: voicing your views constructively, communicating honestly and treating everyone with respect.Reliable and trustworthy: being a 'go-to' person who gets the job done, working safely, taking care of our workplace and machinery, wanting to do more than what's expected.Creative thinking: always coming up with new ideas, not scared to try new things (even if they don't work), identifies problems and then finds solutions.Team effort: supporting your colleagues and the wider team, focused on what's best for the overall department and company.
What you can expect working at JC Metalworks We're a family business genuinely committed to taking care of our employees and helping them thrive. We want everyone to have a great experience at work - one where they get the satisfaction and challenge from a job well done and can work in a well-equipped, high-tech and safe environment. Some of our benefits include:
The JC Metalworks Profit Share Scheme33 days of paid holiday (including eight bank holidays)Extra holidays at three and five years of serviceCompany sick pay schemeCar AllowancePrivate Medical Cover including family coverEnhanced Employer Pension ContributionHealthcare cash plan and life cover planCycle to work and electric car schemesExcellent career progression opportunities, with comprehensive personalised training programmes for everyoneFamily-friendly working hours and policiesCompany functions, team building and social events throughout the year
Here, every employee has a voice and we want to hear everyone's opinions and ideas, no matter their background or role or how long they've been here. Likewise, we expect everyone, at every level of the organisation to get the respect they deserve. We've come a long way in the past 39 years, but we're not stopping there. We're committed to keep progressing and are looking for people who want to help us drive that change. If this sounds like you, we want to hear from you - apply now with your CV.Apply using the link provided, submitting your CV and your answers to the two questions: Questions:
What do think are the top 3 most important skills required for a successful Operations Manager in industrial operations management?What has been your greatest achievement in leading a team in a manufacturing environment?
Closing date - 16th MayWhat happens next?We will feedback by COP on the 20th May, If you're successful in getting through to the next phase, the following dates have been provisionally set:Telephone interviews - from 12th May to 20th MayOnline DISC Assessments - 23rd May1st Interview (Group) - 28th May or 29th May2nd Interview & Presentation - 3rd June or 4th JuneFeedback - 6th June.Good Luck!....Read more...
JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after training, you will be the go-to problem solver for the end user of RO products. You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service. This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm. Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills. Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc. easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave). Rust-Oleum offers 9 paid holidays and two floating holiday per year. We also offer a 401(k) plan after three months of employment. Oleum is an equal opportunity employer Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairs
Identify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry
Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks
Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:
An apprenticeship includes regular training with our training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
This is a fantastic opportunity for anyone wanting a career
Our philosophy is at Stoneacre is to create careers for life
Learners, employers and staff are our most important asset
The success of our company depends on the development of a strong effective team
Stoneacre has its own accreditation Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday- Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am- 5.30pm.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures
Ensure all work carried out is completed accurately and to the customer’s satisfaction
To report, using the correct procedures, any additional work found during repair/inspection
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed
To comply with the company's working practices and procedures
Ensure all work is carried out observing safe working practices of self and others
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications#
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition
Advise the Service Advisors - Customers about required repairsIdentify & procure correct parts to meet specific customer requirements
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry
Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks
Displays honesty and integrity in everything they do
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries
Delivering a high level of customer service to all your colleagues and customers
Training:
An apprenticeship includes regular training with our training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
This is a fantastic opportunity for anyone wanting a career
Our philosophy is at Stoneacre is to create careers for life
Learners, employers and staff are our most important asset
The success of our company depends on the development of a strong effective team
Stoneacre has its own accreditation Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday- Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am- 5.30pm.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an Electrician, you will study the uses of electricity and the equipment for power generation and distribution and the control of machines and communication systems. As an apprentice, you will learn how to work safely with electrical equipment, understand electrical drawings, install equipment to a professional standard and fault find and repair a range of electrical equipment. Electrical Engineering at Liberty Steel Hartlepool involves multi electrical disciplines which range from high to low voltage systems, preventative maintenance to rapid response for breakdowns and working site service support teams to being part of a specialised department engineering team.
Tasks cover a wide range of disciplines and equipment includingSafety Critical SystemsConveyance & pipe handling equipmentOver Head Cranes & mobile plantMotor Maintenance (AC & DC)Inverter drive systemsLow Voltage & High Voltage distributionDomestic and Industrial installationsAutomated cutting & milling equipmentSAW Welding equipmentPLC & PC Software
Universal skills required are:Application of IET RegulationsInspection and Plant Condition Monitoring (Plant Maintenance)Fault finding and diagnosisSlinging, Rigging & TransportationBench fitting and machining skills, drill, presses, lathe, grindingPneumatic and Hydraulic Systems
You will be responsible for maintaining the safety, reliability, quality & performance of the relevant equipment and using continuous improvement techniques in an effort to reduce costs & improve efficiency. You will work within the Liberty Pipe Hartlepool business, which produces large diameter pipes designed to meet the detailed and demanding requirements of some of the world’s most challenging markets and industries. This is a fantastic opportunity for someone who wants study electrical engineering in a practical and hands on environment.
Training:
The first year of training will be based at Hartlepool College of Further Education with placements during college vacations on employer's premises.
Following successful completion of the first year, apprentices will work on site with day release to HCFE as appropriate.
Training Outcome:
Apprentices who demonstrate consistent commitment, thoroughness and ability may have the opportunity for further training & qualifications (HNC & B.Eng). Possibility of future permanent employment, roles can progress through to technician, team leader, shift engineer, departmental manager and a wide range of operational roles.
Employer Description:A member of the Liberty Steel UK group of companies. The Pipe Mills at Liberty Pipes Hartlepool are the UK’s largest steel pipe mills, manufacturing heavy duty steel pipe primarily for the energy and construction industries both in the UK and worldwide.
This is a very exciting time to join our team at Hartlepool Pipe mills as we embark upon our long-term strategy of extending our support of the new Energy Transition infrastructure within the UK.Working Hours :During the first year of training the following attendance pattern will apply:
5 days/week plus possible evening class
9 am - 5 pm Mon to Thurs, 9 am - 4.30 pm Fri.
Once on site apprentices may be required to work on a shift pattern/weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Under supervision, carry out work on vehicles in accordance with the manufacture’s procedures.
Ensure all work carried out is completed accurately and to the customer’s satisfaction.
To report, using the correct procedures, any additional work found during repair/inspection.
Accurately complete job cards and reports, including any written descriptions of faults found or repairs completed.
To comply with the company's working practices and procedures. Ensure all work is carried out observing safe working practices of self and others.
To undertake training as agreed by the manager/academy. Attend academy as required to gain the relevant qualifications.
Ensure that own tools and tools of the company are kept clean and are maintained in a serviceable condition.
Advise the Service Advisors and Customers about required repairs.
Identify & procure correct parts to meet specific customer. requirements.
Demonstrate technical expertise in the practical and theoretical aspects of vehicle systems.
Work towards achieving a qualification in Electric Vehicle and then progress onto further Electric Vehicle Training.
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry.
Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology.
Aligned to the Stoneacre brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do.
Inspection, removal and repair of tyres, exhausts, shock absorbers, brakes, filters, and batteries.
Delivering a high level of customer service to all your colleagues and customers.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:
This is a fantastic opportunity for anyone wanting a career. Our philosophy is at Stoneacre is to create careers for life.
Learners, employers and staff are our most important asset.
The success of our company depends on the development of a strong effective team. Stoneacre has its own accreditation.
Automotive Academy with our specialised training programmes we aim to aspire all individuals to achieve their ultimate goals through the Stoneacre Careers for life programme.
Employer Description:Stoneacre Motor Group is one of the UK's fastest growing and most successful motor vehicle dealers. We have over 40 nationwide.
Stoneacre Academy is the Award-Winning Training Department of Stoneacre Motor Group. We’ve already enrolled and completed 100s of apprentices who work in a variety of roles.
Our philosophy at Stoneacre Academy is to create CAREERS FOR LIFE and offer sustainable, life-changing opportunities.Working Hours :Monday - Friday - this may include Saturdays. Hours dependent on individual dealership. Typical day 8.30am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Responsible to: Production Manager / Supervisor / Department Coordinator
Internal Contacts: Contact with Production Managers and all personnel throughout the company
Job purpose: To disassemble and rebuild Stage, Blank and Progressive press tools and to service these tools using surface grinders and general tool room machines
Main Duties:
Disassemble stage, blank and progressive press tools
Operating surface grinder and general tool room machines
An appreciation of all aspects of tool room machining and specialising in any one area
To operate to an acceptable level and consistently demonstrate improvements
Organise your workload effectively
Understanding engineering drawings for producing and inspecting tooling
To attain an acceptable standard of work and quality within a reasonable timescale
Work in accordance with current health and safety regulations
Training:Working towards a Level 3 Engineering Technician Apprenticeship Standard qualification:
You will study and be mentored in the workplace and at Appris, Bradford to become a fully-skilled Engineering Technician.
See programme content below:
Year One - 1 day per week, academic term time at Appris Engineering Training Centre (Sept 2024): Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence Units - Mechanical Engineering)
Year Two & Three - 1 day per week, academic term time at Appris Engineering Training Centre: Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge Units - Mechanical Engineering)
Year One to Four - Work-Based Learning at Cirteq (Training, Support, Mentoring & Assessment): Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Toolmaker and Die Maintenance Engineering
You will also be supported in preparation for your End Point Assessment (EPA) with an independent external organisation.Training Outcome:Further training and job specific development is also a possibility.Incremental salary rises will be dependent on performance and outcomes.Employer Description:Cirteq, part of Titgemeyer Group, a leading international fastening technology and transport technology company with over 850 employees at 16 individual sites.
Cirteq’s roots go back over 75 years in the manufacture of circlips and retaining rings.
Through this inheritance we continue to play a significant role in the circlip / retaining ring marketplace constantly developing innovative products, manufacturing processes and delivery systems in close collaboration with the world’s leading manufacturers and automotive companies.
The Cirteq business philosophy is based firmly on putting customers first, adopting an approach that motivates every aspect of the business in one single direction – customer satisfaction.
With a vast knowledge built up over the years and working with a wide range of custom applications, the Cirteq brand is recognized throughout the World as one of the leaders in the manufacture of all types of circlips, retaining rings, snap-rings and custom designs. A reference point in the Industry, we can proudly boast a comprehensive range of products, producing rings from 1.2 mm to 1000 mm in diameter and offer a one-stop shop for all our Customers.Working Hours :Monday- Thursday 7:30am-4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Passion for engineering....Read more...
Job Role: Transport ManagerLocation: Bolton Reporting to: Warehouse DirectorSalary: £35,000 - £37,500 depending on skills and experienceHours of Work: Contracted 42.5 hours per week – Mon to Fri – 10am – 6pmOur client is one of the UK’s leading manufacturers and distributors of bathroom products. The business has manufacturing operations in the UK (Halifax), China (Shanghai) and the UAE (Fujairah/Dubai) employing over 600 people across 6 sites with an annual turnover of £80m+. The majority of sales are into the UK market (dominated by sales to major on-line retailers) with a growing presence in the North American market as the business expands its international operations. Job SummaryTo safely and effectively manage drivers, fleet, 3rd party logistics providers, budgets, IT and other resources in a customer focused and cost-efficient manner to meet business requirements and support profitable growth. To identify risks, issues and explore opportunities, and deploy innovative solutions and techniques to improve Logistics service offering. This role will report directly to the Warehouse Director. Reporting to this person will be approx. 30 drivers, 3 administrative staff and manage multiple 3rd party relationships with the like of DX, DPD, Parcelforce, ArrowXL pallet carriers. Key Areas of Responsibility: Manage the routing of the vehicle effectively.To ensure all communication devices are in use and are being used correctly and in full to the benefit of the operation (PDA’s)To oversee cost control and KPI performance, actively seeking to improve efficiency, reduce operating costs whilst meeting budget as a minimumTo manage 3PL providers by controlling expenditure, service excellence and purchase order management along with POD retrievalTo have appropriate controls and procedures in place to manage all aspects of customer service and communicationTo be customer focussed by understanding and appreciating customer requirements and quality standards in order to exceed customer service expectations.Maintain an excellent working knowledge of transport legislation and requirements for the best practice relevant to the transport industry.Ensures that all Health & Safety are adhered to including H&S induction and training, operating procedures, risk assessments and near miss reporting / emergency proceduresOversees vehicle management (owned/leased) by conducting safe vehicle operational checks, including tyres, bodywork, fluids, etcTo plan driver resource strategically to maximise capacity and utilisation of the fleet whilst reducing labour costsAd-hoc projects to work on from time to time and undertake other reasonable duties as required by Senior ManagementTo implement continuous improvement (CI) initiatives to improve processes, reduce costs whilst striving to enhance customer experience.To be responsible for your own health and safety and that of your colleagues, in accordance with the Health & Safety at Work Act (1974) and relevant legislation, including reporting any health and safety hazard immediately you become aware of it.To work in accordance with the General Data Protection Regulations and Data Protection ActThe post holder may have access to material which is confidential. It is a condition of their contract of employment that they ensure that no confidential material is leaked from the department to unauthorised personnelTo implement the Equal Opportunities Policy into your daily activities. All employees are required to work in accordance with the Equality Act (2010)Skills, Knowledge, and Personal Attributes: Experience working in similar environmentAn experienced people manager – proven experience of leading and successful performance management and development of a team of staffExperience of working in high pressured environment handling high number of ordersProven high customer service focusCreative and innovative thinkerIT literate and able to uses multiple of software and hardware platformsWorks logically and systematically to solve problems, make decisions and think laterallyExcellent team-playerAbility to work under pressure to achieve set targets and meet deadlinesMaintains a positive attitude to continued learning and growthProfessionalSelf-motivatedConfidentPositiveFlexibleQualificationsGood competency in Excel, Word and Transport RoutingGood knowledge of health and safety legislationBenefitsHolidays – 22 days rising to 25 days after 3 complete years of servicePension – 4% contributionDeath in service – 2 x annual salaryIf you feel you have the relevant experience, we’d love to hear from you….apply today?....Read more...
Applications are invited from suitably experienced and qualified Senior Reporting Sonographers to join the Diagnostic Imaging Department based on the beautiful Island of Guernsey, in the Channel Islands.This role can be appointed on either the Band 7 or Band 8A scale, dependant on experience. As one of four Sonographers, Reporting to the Radiology Services Manager, you will work as an independent Reporting Sonographer performing exams to a very high standard, formulating stand-alone, concise and accurate reports. Communicating highly complex, sensitive and contentious results to the appropriate clinician/s and also to patients directly.Guernsey has adopted the AfC banding system, but have applied their own salary scales.The current Band 8A salary range is £70,723 to £84,752, the Band 7 range is £55,578 to £73,085, both plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The States of Guernsey delivers a diverse range of healthcare services, diagnosing and treating patients within the hospital, and supporting people with disabilities in the wider community. Their Health Service provides excellent care, supported by modern equipment and Imaging Professionals recruited to a very high standard.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital.Person requirements:Hold a BSc in Radiography or equivalent qualificationPost-graduate qualification in Sonography.Full HCPC registration and/or Register of Clinical Technologists (RCT) Sonographer registration. Experience at Band 7 (or equivalent) level.Be an expert with specialised skills required in Ultrasound and teach, inform and coach others as appropriate.Experience of mentorship and assessing of junior staff.The benefits of working in Guernsey include: - A higher-than-UK salary. – A bonus scheme current £1,605 each February - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveWe are a leading healthcare recruitment partner with particular expertise in the placement of the full range of qualified Healthcare staff. As a nurse-led consultancy, our detailed understanding of Imaging roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
JOB DESCRIPTION
Job Title: Customer Service Rep
Location: Vernon Hills, IL
Department: Sales Support/Customer Service
Reports To: Sr. Manager, Customer Service/Order Entry
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
JOB PURPOSE:
The customer is everything at Rust-Oleum and our Customer Service Representatives take first class care of them. They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time. Upon completion of the training program, this rep will work 8:00 am - 4:30 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner. Provide accurate and detailed information about our products, services, pricing, and promotions. Assist customers in order status, tracking shipments, and processing returns or exchanges. Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions. Document all customer interactions and maintain accurate records in our system. Proactively identify opportunities to enhance the customer experience and contribute to process improvements. Educate customers on product features and usage to maximize their satisfaction and engagement.
REQUIREMENTS:
3+ years call center customer service, sales support or B2B Account Management experience High School (or equivalent) Some College preferred Strong Excel skills; SAP experience preferred Effective communications skills - verbal and written Grace under pressure - remain positive and focused to the task at hand Ability to handle interactions in a diplomatic manner Effective problem-solving skills - quick on your feet and can think outside of the box Ability to multi-task and prioritize work all with a sense of urgency Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We offer a 401(k) plan after three months of employment with company contribution. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and two floating holidays per year. You are also eligible to earn two weeks of vacation and four sick days on an annualized basis. Subsidized breakfast and lunch at the corporate campus plus complimentary coffee & tea Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected classApply for this ad Online!....Read more...
As an apprentice, you will take part in Clyde & Co’s tailor-made admin assistant training. Year 1 will be cover basic knowledge on how to be a legal secretary and year 2 cover will be their foundation level course. After the two years candidates are invited to apply for permanent positions within Clyde & Co as a legal support assistant. The aim of this programme is to provide someone with their first steps into the legal industry, to help them grow within their role enabling them to go on to become a successful legal support assistant and beyond.
Main Responsibilities:
Standard administrative tasks, i.e. photocopying, scanning, dealing with post, printing, efiling etc.
Scheduling and archiving of documents
Preparing letters and documents to send out
Uploading invoices from 3rd parties and expenses to our finance system
Entering timesheets
Booking meeting rooms and sending calendar invites
Running conflict checks and opening new clients/matters
Booking travel
Supporting BD with running events when needed
Supporting PAs and LSAs with billing
This list is not exhaustive and not all of the responsibilities will fall with every department you are placed in. There will also be additional responsibilities that are practice-specific.
Clyde and Co Benefits:
25 days holiday per year - with the opportunity to purchase an additional 5
Private Healthcare - Private Medical Insurance
Competative Pension Contribution
Fitness and Wellbeing Benefit max £350 per annum
Paid Wellbeing Day each year
Bupa Wellbeing
Dental Insurnace
Mental Health and Wellbeing
Life Assurnace
Group Income Protection
Mortgage Broker Service
Cycle to work Scheme
Employee Assistant Programme
My Family Care
Subsidised Office Restaurant - Staff Coffee Shop/Restaurant
Various social events
The terms and conditions of benefits may vary from time to time and in some cases, there is a qualifying period before you can access the benefit. Unless stated otherwise you will become eligible for these benefits upon successful completion of your probation period and six months’ service.Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:Clyde & Co operate a 5 tier support structure that offers lots of progression for the future.
Admin Assistant
Legal Support Assistant
Practice Assistant
Hub-Leader
Legal Support Manager
The admin apprentice is their entry level role. If successful in your two years training contract you will be invited to apply for any vacant LSA roles in order to remain with the firm.Employer Description:Clyde & Co is a global law firm providing a complete service to clients in its core sectors of insurance, transport, energy, infrastructure and trade & commodities. Here you’re empowered with autonomy to work your way. To embrace every opportunity to accelerate your career doing interesting, stimulating work. To learn and broaden your outlook with global teams and clients. Supported by thoughtful, inspiring colleagues and mentors.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
