Director Of Sales Jobs Found 128 Jobs, Page 6 of 6 Pages Sort by:
Customer Service Manager
Recruit4staff is proud to represent their client, a leading Lawn Care Company, in their search for a Customer Service Manager to work at their Head Office in St Asaph, Denbighshire.For the successful Customer Service Manager, our client is offering: Starting salary of £32,500 - £33,500 per annum (DOE)Monday to Friday, Full-time – 37.5 hours per weekPermanent position22 days annual leave (rising to 26 with length of service) plus bank holidaysMedical cash plan including online GP, physio, counselling, and moreEmployee discount scheme for major retail and leisure brandsCycle to work schemeOccupational sick pay, maternity and paternity pay schemesChristmas shutdown period The Role – Customer Service Manager: Lead the Customer Support Centre, ensuring all service KPIs and quality standards are metManage the day-to-day operations and team performance, creating a positive and productive environmentWork closely with the Sales Director to enhance the overall customer journeyAnalyse performance reports to identify improvement opportunities and take actionCoach, mentor, and develop Team Leaders and AdvisorsOversee complaint resolution and ensure customer satisfaction is achievedCreate and manage staff rotas to ensure efficient coverage of all contact channelsDrive quality, efficiency, and customer service excellence across the team What our client is looking for in a Customer Service Manager: Proven experience delivering high-quality customer service – ESSENTIALExperience in contact centre management or a similar environment – ESSENTIALDemonstrated ability to lead and develop teams, with experience in recruitment and performance management – ESSENTIALStrong attention to detail and calm under pressureA collaborative and empowering leadership styleA proactive approach to customer satisfaction and complaint resolution Key skills or similar Job Titles: Customer Experience Manager, Contact Centre Manager, Customer Care Manager, Head of Customer Service, Client Services Manager Commutable From: St Asaph, Rhyl, Denbigh, Llandudno, Prestatyn, Colwyn Bay, Chester, Wrexham For further information about this and other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited, who are operating as a recruitment agency, agent, employment agency, or employment business. ....Read more...
Operations Manager
Job title Operations Manager Location Waltham Abbey Hours of work Contracted 42.5 hours week – Monday to Friday Salary Circa £50,000 to £55,000 depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role: To manage and oversee the customer service, warehouse and logistic functions at our clients Waltham Abbey site to achieve the safe, efficient, timely and profitable delivery of orders to customers. To maintain and develop the business structures with profitable implementation of the Company’s Objectives in relation to internal logistics and operational standards. Knowledge, Skills & Experience RequiredProven experience of warehousing, logistics and distribution managementExperience within a similar industry is highly desirable but not essentialFinancial and Commercial awarenessSound knowledge of Health & Safety legislation and practiceBasic working knowledge of environmental legislationKnowledge and experience of work processesGood interpersonal and people management skillsGood motivator and people developerHighly organised; must be able to prioritise to manage workloadsA thorough knowledge of the Supply Chain is required, with particular emphasis on experience of: Warehousing, Transport, Health and Safety and Logistics ITCommunication and negotiation skills are essentialProficient in providing business solutions and communicating these for executionUnderstanding of operational issues related to business performance and productivityProven ability to follow company policy and procedures for all operational matters (i.e. Health and Safety, Business Controls, Human Resources etc)Control HS&E trainingOversee or perform investigations as required for accidents/incidents.Report recommending approach to prevent any recurrence.Key Result AreasTo deliver targeted improvements to group internal logisticsWork closely with Warehouse Managers to ensure efficient logistics operationsContinual analysis and review of the operational processes across the site to establish their effectivenessActively seek cost-effective solutions to improve the strategic and tactical running of the businessTo meet business objectives of responsiveness and agility to maximise customer satisfaction by developing best practice operational cost-efficient processesTo develop and maintain best operating practice for the business, where appropriate ensuring the consistency of working methods and procedures across all sites, including stock management processesTo maximise efficiency and productivity through the effective deployment of resources and staff; recommend appropriate investment in plant and machineryTo monitor achievement of service levels, operating efficiencies, stock management, and supporting administration. To take remedial action where required in consultation with the Managing DirectorSupport the implementation of Stock Management methods and procedures to increase stock availability at site while reducing overall stock holdingsTo establish and maintain strong, productive working relationships with the sales and Customer Service team to achieve a realistic standard of service which both meets and exceeds customer expectationTo take responsibility for recruiting, appraising, training and developing supervisors and staffTo manage the cost budgets in areas of responsibilityTo ensure the security, repair and maintenance of the sites, including offices, land, plant and machineryTo maintain a high profile for Health and Safety and to ensure the enforcement of safe working practices at all times; to ensure the adherence of supervisors and staff to the statutory and Company requirements in respect of all H&S issuesTo liaise with external transport hauliers to ensure the most effective costs and efficienciesUndertake quarterly review meetings with transport suppliers to ensure cost effectiveness and optimum service levelsQualificationA proven history of success in operations managementProfessional qualification - Six Sigma, CPC or related subjects desirable but not essentialBenefits:Holidays – 23 days rising to 25 after 5 complete years’ service.Employer Pension scheme – 3% contributionIf you feel you have the relevant experience then we’d love to hear from you, apply today! ....Read more...
Manager, Marquee Events
Full-time; Contract(April 1, 2025 to September 30, 2026 with possibility to extend)Date Posted: February 11, 2025Who we areThe Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through three activity streams: the 15 day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE is a matrixed organization that serves four core activity streams and multiple departments. The PNE’s Fair and Festival Operations Department oversees the company’s internally produced events such as the Summer Fair and Fright Nights as well supporting special projects such as the 2026 FIFA FanFest being hosted on the PNE festival grounds. Our Fair and Festival Team Profile Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced event operation cultureCollaborates with all departments in a positive and proactive way What will you do this year?Manager, Marquee Events is a leadership position that reports to the Director, Fair and Festival Operations and has direct accountability to coordinate and plan PNE’s responsibilities for delivery of the 2026 FIFA FanFest with a focus on integrating this festival’s impact into the year-round event and Fair operations.In your role as the Manager, Marquee Events, your primary accountabilities will be to:Leads Team Leads cross departmental and cross agency planning meetingsGives clear direction and required support to achieve business targets and outcomes.Monitors team progress on objectives and clears barriers to success.Directs operational teams through delivery of events with a project management mindset and a strong attention to timelines and details.Champions an inclusive and collaborative working environment.Models the PNE’s core values while demonstrating respect and kindness; is accountable to performance; and fosters collaboration. Leads the Business Develops plans, manages deliverables and reports outcomes for FIFA FanFest and Summer Fair.Is accountable for coordinating internal PNE planning along with multiple agencies for delivery of FIFA FanFest. You will work collaboratively with the Host Committee team and other delivery partners to ensure financial and event operational objectives are met for all parties.Develop cohesive and integrated event plans for FanFest and Summer Fair that maximize efficiency and cost effectiveness.Ensure adherence to venue policies and procedures with respect to health and safety, customer service, and labour managementCreate production schedules, timelines, event specs using Momentus system other event planning materialCreate and implement innovative ideas, and strategies that ensure an outstanding experience for guests. Collaborates with the Marketing, Sales, and Operations departments (ie-Food & Beverage, Public Safety, Facilities & Maintenance) to ensure ideas and strategies are successful.In partnership with the Director of Fair and Festival Operations, build, own and maintain processes to implement efficiencies, standards and operations across the organizationAssign and monitor resources to ensure project efficiency and maximize deliverablesPrepare and present updates for relevant management channels, ensuring effective collaborative project planning is achieved. Report project outcomes and/or risk to appropriate stakeholders and escalate issues, as necessary, according to project work plansEvaluate and mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly What else? Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experienceMust have 5 years of experience of Managing dynamic teams.3-5 years of experience in the live events industry is preferred.Must have previous experience with business development and building strategic growth plans with demonstrated success in revenue-generating program developmentMust be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.Proven ability to work in matrixed or cross-functional organizations building strong relationships with the general public, industry partners, and business stakeholders to deliver events and servicesKnowledge of the planning, production, and management of major events within the entertainment industryKnowledge of CAD and/or Momentus system is considered an asset.Ability to create planning documents and tools to efficiently execute eventsMust possess good decision-making skills with the ability to react well to high-pressure situations and tight timelinesSuccessful candidates must undergo a Criminal Record Check Who are you? Exceptional Project ManagerAccountable for performanceDetail-oriented and results focusedEntrepreneurial spiritCommunicates with courageMotivated by fast-paced environmentsSkilled at problem-solvingEffective communicatorTime Management Expert Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a contract, full-time position with a typical salary range of $75,000-90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...