You will be expected to undertake a wide variety of administrative tasks working alongside existing teams of administrators. You will receive training, supervision and mentorship throughout the course of your apprenticeship. You will be expected at times to work at other sites across the Black Country as part of your development across operational and corporate services and may be required to undertake some work from home for part of your apprenticeship.
You will demonstrate good customer service skills working on Outpatient reception; dealing with the public and patients face to face and over the telephone.
You will be required to prepare appointment letters from templates, undertake copy typing and input data into the IT systems / patient database.
You will be answering telephone calls and dealing with patient or management queries, taking messages appropriately for the clinical teams and/or management team following internal processes and procedures.
You will need to demonstrate good keyboard skills and the ability to use Microsoft Office applications. You will be exposed to differing aspects of key roles within a welcoming team and will gain valuable insight into the diverse elements of a busy environment.
This apprenticeship will enable you to develop your knowledge and understanding of a administration environment, whilst gaining invaluable practical work experience within the NHS.
Training:In-house training.
No college attendance, all training to be completed in company.Training Outcome:18 Month fixed term, there may be the opportunity to apply for a full-time post upon completion of the apprenticeship.Employer Description:Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
Adult and older adult mental health services.
Specialist learning disability services.
Mental health services for children and young people.
Community healthcare services for children, young people and families in Dudley.
We are also the Lead Provider for mental health, learning disabilities and autism across the Black Country. As Lead Provider we work in partnership with health, social care, voluntary services and community organisations to collectively develop and deliver mental health, learning disability, and autism services that helps people to live their best lives as part of our Black Country community. The approach has a focus on prevention, health equity and inclusion.Working Hours :Hours of work will be between 8:30am to 4:30pm or 9am to 5pm Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You will be expected to undertake a wide variety of administrative tasks working alongside existing teams of administrators
You will receive training, supervision and mentorship throughout the course of your apprenticeship
You will be expected at times to work at other sites across the Black Country as part of your development across operational and corporate services and may be required to undertake some work from home for part of your apprenticeship
You will demonstrate good customer service skills working on Outpatient reception; dealing with the public and patients face to face and over the telephone
You will be required to prepare appointment letters from templates, undertake copy typing and input data into the IT systems / patient database
You will be answering telephone calls and dealing with patient or management queries, taking messages appropriately for the clinical teams and/or management team following internal processes and procedures
You will need to demonstrate good keyboard skills and the ability to use Microsoft Office applications. You will be exposed to differing aspects of key roles within a welcoming team and will gain valuable insight into the diverse elements of a busy environment
This apprenticeship will enable you to develop your knowledge and understanding of a administration environment, whilst gaining invaluable practical work experience within the NHS
Training:
Business Administrator Level 3 Apprenticeship Standard
In house training
No college attendance, all training to be completed in company
Training Outcome:18 Month fixed term, there may be the opportunity to apply for a full time post upon completion of the apprenticeshipEmployer Description:Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country.
Across the whole of the region we provide:
Adult and older adult mental health services.
Specialist learning disability services.
Mental health services for children and young people.
Community healthcare services for children, young people and families in Dudley.
We are also the Lead Provider for mental health, learning disabilities and autism across the Black Country. As Lead Provider we work in partnership with health, social care, voluntary services and community organisations to collectively develop and deliver mental health, learning disability, and autism services that helps people to live their best lives as part of our Black Country community. The approach has a focus on prevention, health equity and inclusion.Working Hours :Monday - Friday, 8.30am - 4.30 pm or 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Use your personality to inspire and respect your customers and colleagues whilst sharing a great amount of fun
Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Flexibility to work variable shift patterns each week, which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Our client, a forward-thinking and expanding law firm based in Wigan, is seeking an experienced Housing Management Solicitor to join their growing team. The successful candidate will specialise in housing management, handling possession proceedings, debt recovery litigation, and complex disputed matters across various sectors including private, student, and Build to Rent accommodation. This role involves managing a diverse caseload, providing expert legal advice to clients, and ensuring cases are resolved efficiently and in line with firm standards. The ideal candidate will demonstrate a strong track record in housing management, particularly in handling disputes, and possess excellent communication skills to effectively manage clients and casework. You will be expected to work collaboratively within a supportive team environment while striving for continual professional development and growth within the practice.
Extensive experience in housing management, possession proceedings, and debt recovery litigation
Knowledge of disputes relating to private, student, and Build to Rent sectors
Proven ability to manage complex and disputed cases effectively
Strong client management and communication skills
Solicitor, Legal Executive, or Paralegal with relevant experience in housing law
Aspiring to develop within a supportive and expanding practice
Our client offers a range of benefits including a competitive salary, negotiable based on experience, with flexible working arrangements (3 days in the office, 2 days WFH after successful probation). The Wigan office, situated just off the M6 with free parking, boasts modern facilities and a supportive culture committed to professional development. The firm holds Lexcel accreditation from the Law Society, is highly rated in the Legal 500, and is a Disability Confident Employer, underlining their commitment to inclusion and wellbeing. This is an excellent opportunity for a professional looking to grow their career within a progressive, innovative law firm that values its employees and fosters a collaborative environment. Join this dynamic team and contribute to shaping the future of housing management law within a thriving practice.
If you would be interested in knowing more about this Wigan based Housing Management Solicitor role, please contact Jenny Vickerstaff on 0161 831 6866 or email jenny.vickerstaff@saccomann.com....Read more...
Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Technology is evolving every day, and so is TUI. By providing you with the best tools, you’ll gain knowledge, skills and behaviours to confidently understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyalty
If things don’t go to plan, your colleague network will help you to investigate and resolve any questions or complaints
You’ll embrace change and rise to the challenges of a customer-focused role
Your drive to achieve will lead you to exceed your sales and service objectives; in retail, we call it ‘Smashing your Targets’
Training:Travel Consultant Level 3 Apprenticeship Standard:
You’ll be assigned a Learning Coach who will guide you for the duration of the scheme with the aim of you achieving a Level 3 Travel Consultant qualification
20 per cent of your working week will be set aside for you to work through the standards on your online learning platform, complete practical or written assessments and update your portfolio of work evidence
As part of this, you may also complete Functional Skills in English and maths if required (e.g., if you don't have GCSE Grade 4/C or above or equivalents)
Training Outcome:
Our apprenticeships offer a great route into a varied and exciting career with TUI
Employer Description:Be Yourself… Be Unique! TUI’s more than a brand, it’s who we are. Trusted – Unique – Inspiring.
We’re the leading tourism business with diverse customers and over 67,000 employees. Together, we embrace different continents and cultures. We believe travel broadens the mind. Just like our customers, we’re on a journey - of development towards a more digital, connected and integrated future - but we haven’t arrived there yet. We believe that differences drive innovation and we’re encouraging an environment where diverse talent thrives. Inclusion is fundamental to everything that we achieve and it’s our unique colleagues that will shape the future of travel.
The TUI Group includes over 400 owned hotels, 16 cruise ships, a digital platform for more than 160,000 tours, activities and experiences, strong tour operators, 1,200 travel agencies and leading online portals, five airlines with around 130 aircraft, and destination services in all major holiday countries around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 21 million customers with an unmatched holiday experience in 180 regions. A key feature of our corporate culture is our global responsibility for economic, environmental and social sustainability. This is reflected in more than 20 years of commitment to sustainable tourism. In 2022 financial year the TUI Group with a headcount of around 60,000 recorded turnover of about €16,5bn and an operating result of €409m. The TUI Group’s share is listed in the FTSE 250 index, in the Quotation Board of the Open Market on the Frankfurt Stock Exchange, and regulated Market of the Hanover Stock Exchange.
As part of our Diversity Equity and Inclusion policy we encourage applications from all sectors of the community.
As a Disability Confident Employer we guarantee interviews to disabled applicants who meet the minimum criteria for the role and will make reasonable adjustments to assist in the interview process. Applications are open to all sectors of the communityWorking Hours :Varied shift patterns each week across shop opening and closing times, which can include evenings, weekends and bank holidays. Shift patterns are normally shared 4-weeks in advance. Days and hours to be confirmed at interview stages.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Job Description:
Our client, a leading financial services firm, is looking for a Finance Assistant to join their well-established finance team on a full-time basis. In this role you will take on a hands-on role in the preparation of financial reports and fee calculations, while also contributing to process improvement initiatives within a collaborative environment.
Skills/Experience:
Experience gained in a finance assistant role within financial services.
Sound understanding of basic finance and accounting principles.
Numerical and analytical ability.
Advanced knowledge of MS Excel, Power BI and Word.
Strong interpersonal and organisational skills.
Core Responsibilities:
Prepare monthly reports.
Calculate monthly private client discretionary management fees.
Prepare and submit quarterly CT61 returns.
Prepare annual tax vouchers.
Assist other departments with fee-related queries and requests.
Calculate other fees, including OEIC.
Prepare data for inclusion in monthly accounts.
Support the Finance department with additional tasks as required.
Prepare internal management information and reporting.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16213
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Our enthusiastic and experienced teams are looking for an apprentice to develop their skills in social care!
We follow health action plans, behaviour and epilepsy plans, and thorough risk assessments. Some individuals are mobile, others use wheelchairs or aids, so moving and handling may be needed. We support meaningful activity participation and encourage community engagement and social inclusion.
Other responsibilities include:
To assist and support people using the service with personal care and physical tasks e.g. assistance with dressing, washing, bathing and with meals
Talking and helping people using the service to maintain contact with family, friends and community, and recreation
To participate in the normal domestic tasks connected with the daily routine of the service and the personal needs of the people using the service
To enter details of incidents and events occurring during a period of duty in the appropriate records, and to report verbally to the senior member of staff on duty before leaving the premises
To report and record significant matters in the lives of people using the service in accordance with the department’s policy to Access to Records
To maintain and update care plans and risk assessments with people using the service and senior staff on duty
To distribute and administer medication as instructed
To attend and participate in staff meetings and supervisions
To conduct regular surveillance and observations of people using the service and the building throughout the period of the shift
General Accountabilities:
To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training
To undertake health and safety duties commensurate with the job and/or as detailed in the Directorate’s Health and Safety Policy
The nature of the work requires duties to be undertaken which will involve lifting carrying and moving for which appropriate training will be provided. The post holder must be able to physically deliver these
Working with some vulnerable adults can, at times, be emotionally challenging for which appropriate support will be provided through management supervision. The post holder must be able to deal with such mental demands
The successful candidate will have the following abilities:
Effective communication and interpersonal skills, both oral and written
An understanding of the rights and needs of people with a disability
An understanding of how to promote independence and give choice to people using the service
An understanding of how to promote dignity and respect
Proven ability to write and record essential information clearly and accurately
The ability to work on own initiative and in a team
An ability to be flexible in helping to meet the needs of the establishment
The ability to demonstrate anti-oppressive practice and a commitment to equal opportunities
A full awareness of the need to preserve the dignity of every individual and accept total confidentiality
Commitment to training and professional development
Please note that this post is exempt from the Rehabilitation of Offenders Act and meets the definition of regulated activity (as defined by the Safeguarding Vulnerable Groups Act 2006) and is therefore subject to an enhanced Criminal Records Check (via the Disclosure Barring Service, DBS, as defined by the Police Act) and the relevant children and/or Adults barred list checks.Training:Training will make up 20% of the work week, so one day a week will be dedicated to your apprenticeship.
This will involve lessons via Microsoft Teams with some training to be conducted in-person.Training Outcome:You will receive a level 2 apprenticeship qualification in Adult Care Work. With the completion of this apprenticeship, there may be the opportunity to continue with the organisation on a permanent basis.Employer Description:Worcestershire County Council delivers an array of services which support our residents and businesses. These include providing social care of some of the most vulnerable in society, helping the next generation get the best start in life through education, investing in our transport network, disposing of household waste sustainably, provision of Library services, country parks and supporting health & wellbeing within our communities.Working Hours :Monday to Fridays from 8.45 am to 4pm with a 4.45pm finish on Wednesdays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
The broad purpose of the role is to deliver exceptional service to everyone accessing YMCA Humber. Throughout the apprenticeship programme, our receptionist will be trained in a variety of core duties, including front-facing service delivery, customer advice and guidance. They will support visitors, residents and staff with any enquiries they may have. In addition, our reception team will become an integral part of the organisation and be the initial point of contact for YMCA Humber.
You will have the ability to:
Understand the different needs and priorities of YMCA Humber’s customers, and how best to manage their expectations.
Use systems, equipment and technology effectively, meeting the overall business delivery needs.
Treat customers as individuals, providing a personalised customer service experience.
Produce accurate records, documentation and reports to the highest level.
Work fluidly and effectively in all customer areas, including reception, office administration and front-of-house services.
Communication and Teamworking:
Ability to plan and review workloads with support, ensuring the best use of time to complete allocated tasks efficiently.
Good communication skills with internal and external stakeholders using appropriate methods and professional language.
Demonstrate good communication skills, whether face-to-face, by telephone, in writing or via digital platforms.
Keep up to date with developments to enhance relevant skills and take responsibility for your own professional development.
In addition to the key tasks, you will work alongside the Customer Service and Front-of-House teams, who will support you through your learning journey. You will also be supported by a dedicated Workplace Trainer who will guide you through your Level 2 Customer Service Practitioners.Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off-the-job training, including workshops, face-to-face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8–12 weeks with your Line Manager and Trainer to discuss your progress. Training Outcome:YMCA Humber are offering this apprenticeship with the view of the successful candidates continuing to a long-term career within the industry. We offer you training and development opportunities to allow you to reach your full potential.Employer Description:YMCA Humber is a well-established charity providing supported accommodation and vital services to young people and adults across North East Lincolnshire. As an organisation we offer a safe and supportive home to individuals aged 16 and above who have experienced homelessness.
Based at our flagship facility on Freeman Street in Grimsby, our team help build the essential skills needed for independent living, including wellbeing support, financial advice, and helping overcome personal challenges.
Beyond housing we deliver a wide range of youth and community services, including open-access youth clubs, outreach programmes and a local mobile youth bus; all of which focus upon local young people aged 8 to 19 across our community.
Since 2024, we have taken on the management of Clee Fields Sports Facility on Ladysmith Road in Grimsby, a state-of-the-art sports facility which offers a modern space for football, rugby and community activities.
At the heart of everything we do is our local community and nowhere is more integral to this than our Bradbury Café. This local hub is an amazing place to meet for a coffee and cake, or to have a substantial meal, with our amazing Meal of the Day being the most popular purchase to all those who visit us.
At YMCA Humber, we believe in the potential of every single person, be they a resident, youth member or visitor; and through compassion, inclusion, and opportunity, we work together across the organisation to transform lives, one individual at a time.
As a Real Living Wage employer and disability confident organisation we pride ourselves on the inclusive and supportive environment we provide all our employees. From the moment you join our team you will receive a warm welcome, have the opportunity to grow in confidence and be happy in the knowledge that YMCA Humber are here to enhance your role and skills throughout your time with us.Working Hours :Working flexibly between standard operating hours of 08.30 – 16.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Patience,Confident,Personable,Reliable,Willingness to learn,Ability to work flexibly,Drive and ambition....Read more...
