Customer Service Manager Salary 30k dependent on skills and experienceLocation office based daily Cheltenham GL50Full timeWhat We Offer:
Salary £30k/annumCompany pension schemeCycle to work schemeHealth Care Cashplan30 days holiday including bank holidays
Our client &SONS are seeking a Customer Service Manager to oversee their customer service team. The successful candidate will ensure the smooth running of their customer support function, delivering exceptional service across all channels while reflecting the brand’s values. This role will not only manage the customer service team but refine processes, and act as the voice of the customer within the business, feeding valuable insights back into product, marketing, and operations.About Us:&SONS are more than just a company - they are a family. With a legacy of excellence spanning many years, they have established themselves as a leader in the workwear inspired clothing industry. Their commitment to quality, innovation, and customer satisfaction sets them apart, and their people are at the heart of everything they do.The Team You Will Be Leading:&SONS have a small team who are very important to their business. They are the ‘face’ of their business, the people who inform, guide, and advise customers on everything from availability, order tracking, and dealing with any problems.The Role:Customer Support Management
Oversee day to day customer service across email, live chat, phone, and social channels.Lead, support, and mentor the customer service team, including onboarding, training, and performance management.Ensure service standards (response times, resolution times, satisfaction scores) are met or exceeded.
Customer Experience & Continuous Improvement
Review and optimise processes for handling queries, returns, exchanges, and complaints.Ensure all customer interactions align with brand tone of voice and values.Use customer feedback and data to identify and resolve pain points in the online experience.Collaborate with Operations to improve fulfilment and return workflows.
Cross-Functional Collaboration
Work closely with Marketing to align on promotions, campaigns, and communications.Provide feedback to Product and Merchandising teams on customer insights (sizing, fit, quality).Support ESG initiatives by embedding repair, reuse, and circularity values in customer communication.
Reporting & Insights
Monitor and report on customer service KPIs.Provide regular insights to leadership to inform product and operational strategy.Track customer sentiment and share trends to help shape brand decision-making.
Skills & Attributes
Strong leadership and people management skills.Excellent written and verbal communication; customer-first mindset.Calm and solution-oriented under pressure.Highly organised, detail-driven, and process focused.Strong commercial awareness of online retail and fashion environments.
Your Experience:
3+ years’ experience managing customer service in fashion, retail, or e-commerce.Proven track record of leading a small-to-mid-sized team.Demonstrable success in improving customer satisfaction and optimising processes.Familiarity with Shopify e-commerce platformsExperience with HubSpot helpdesk/ticketing systems
If you’re based in Cheltenham and passionate about giving garments a second life and want to make a real impact in a growing brand, we’d love to hear from you. Please send your cv by return.&SONS is for everyone. We believe that an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission.We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. We have zero tolerance for intolerance. We employ the right person for the job, if you are qualified for the position and reading this - we welcome you! INDHS ....Read more...
Full-Time Opportunity | Independent Luxury Opticians | Multiple Locations Near Hull
Zest Optical recruitment is working in partnership with a prestigious independent Opticians based near Kingston upon Hull, East Yorkshire, to recruit a full-time Optical Assistant.
This is an exciting opportunity to join a modern, patient-focused practice known for its premium eyewear collections and exceptional customer service.
Optical Assistant – Role Overview
Join a luxury, modern independent practice
Work across 2–3 boutique branches located in scenic villages surrounding Hull
Provide a personal styling and shopping experience for every customer
Use the latest optical equipment and premium lens technology
Focus on quality over quantity, working with exclusive brands not found elsewhere in the area
Involved in a variety of duties including:
Front-of-house and reception
Dispensing, fittings, measurements, and adjustments
Excellent earning potential through a generous bonus scheme
Working hours: Monday to Saturday, 9am–5pm (4pm on Saturdays)
Optical Assistant – Requirements
Previous experience in an Opticians or optical retail environment
Strong interest in fashion, eyewear, and styling
Confident handling high-value dispensing and customer consultations
Calm, professional, and confident in communication
Enthusiastic about learning and career development
Why Apply?
This is a fantastic opportunity for an Optical Assistant who wants to be part of a high-end, forward-thinking independent practice, where your input and expertise are truly valued.
Apply Now
To avoid missing out, please send your CV to Rebecca Wood by clicking the ‘Apply’ link today.....Read more...
An exciting opportunity has arisen for a Trademark Paralegal to join an award-winning boutique legal firm, operating at the cutting edge of the entertainment, music, sports, publishing, and fashion sectors, this firm is recognised for its modern, creative culture and its reputation for clear, strategic intellectual property advice. It offers a unique environment where ambition and innovation thrive.
As a Trade Mark Paralegal, you will play a key role in supporting a wide range of brand protection work. This role offers salary of £55,000 and benefits.
You will be responsible for:
* Drafting specifications and managing trade mark applications from filing through to registration at UKIPO and EUIPO.
* Preparing and filing UK and EU design applications.
* Liaising with international attorneys to coordinate overseas filings and resolve specification queries.
* Drafting initial cease and desist letters.
* Managing trademark renewals, records, and license.
* Overseeing docketing deadlines using electronic systems such as WebTMS.
* Ordering and reviewing trademark search reports, assessing risks, and reporting findings to clients.
* Coordinating searches with overseas associates.
* Assisting with contentious matters such as oppositions, appeals, invalidity, and revocation actions, working closely with partners.
What we are looking for:
* Previously worked as a Trade mark Paralegal, Trademark Paralegal, IP Paralegal, Paralegal, Intellectual Property Paralegalor in a similar role.
* Possess 2 - 3 years of experience in trademark law.
* Completed CITMA Paralegal course or equivalent.
* Knowledge of trademark law and practice.
* Ability to take responsibility for advisory work.
Apply now for this exceptional opportunity to contribute to a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Zest Optical are currently working alongside an established independent practice in Blackheath, London to recruit an Optical Assistant into their team.
This is a fantastic opportunity to join a friendly, patient-focused team where the customer journey always comes first. With support from a highly qualified team, access to cutting-edge dispensing technology, and a carefully curated collection of premium designer eyewear, you’ll be fully equipped to deliver best-in-class optical care.
Optical Assistant – Role
Work within an independent optical practice focused on exceptional patient care and experience
Dispense a wide range of unique, designer frames and premium lenses
Use the latest digital tools and dispensing technologies to support every consultation
Build lasting relationships with patients through a personal, friendly, and tailored approach
Enjoy a supportive, family-feel team culture
Be part of a forward-thinking, progressive business with opportunities for growth and development
Optical Assistant – Requirements
Previous experience as an Optical Assistant or within the optical industry
A passion for providing outstanding patient care and going the extra mile
Confident, calm, and professional when speaking with patients
A genuine interest in eyewear, fashion, and technology
Optical Assistant – Benefits
Salary up to £27,000 (dependent on experience)
Private health cover
Half-day on Saturdays
Additional staff benefits and development opportunities
If you’re passionate about delivering outstanding care within a modern, independent optical practice, we’d love to hear from you.
Please send your CV or get in touch via WhatsApp for more information.....Read more...
Provide support to the HR Business Partners with employee relations case management
Arranging meetings with stakeholders including the release arrangements of Colleagues and Staff Representatives as necessary
Prepare case related documentation to strict deadlines and ensure that the relevant activity trackers and case summary records are regularly updated
Maintain HR records, updating colleague details on various HR systems
Provide minute taking support to Managers when conducting formal meetings and to ensure adherence to Company and statutory people management procedures
Provide assistance with the issuing of correspondence to employees further to formal meeting outcomes
Handle conflict and sensitive HR situations professionally and confidentiallyEnsure that case paperwork is maintained and filed in accordance with General Data Protection Regulations
Complete leaver processes including staff changes
Provide management information and produce key performance indicators in accordance with ongoing and ad-hoc business needs
Perform ad-hoc or project related tasks as and when required by the People Services Management team
Assist in the administration of the Company Attendance Procedure including weekly prompt reports and updating the HR system with any management action taken
Assist the wider People Services team in maintaining the shared email inbox, answering first contact queries in a timely fashion and escalating any complex issues to the relevant team member or manager for resolution
Training Outcome:Multiple opportunities for career progression on successful completion of this apprenticeshipEmployer Description:South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.Working Hours :Monday to Friday.
Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Full-Time | Independent Opticians | Luxury Eyewear | Leadership Opportunity
Zest Optical recruitment is working alongside a leading independent Opticians near Kingston upon Hull, East Yorkshire, to recruit a full-time Dispensing Optician.
This is a rare chance to join a highly respected practice offering a premium clinical experience and a carefully curated selection of exclusive eyewear brands.
Dispensing Optician – Role Highlights
Join a 100% independently owned practice
Rotate between 2–3 boutique branches in picturesque villages surrounding Hull
Provide an in-depth, quality-driven clinical and styling experience
Work with advanced optical equipment and a handpicked range of exclusive frames and lenses
Involved in all aspects of practice life:
Dispensing
Measurements and adjustments
Frame Selections
Complex patient queries
Potential to move into a leadership or training role
Working hours: Monday–Saturday, 9am–5pm (4pm on Saturdays)
Salary from £28,000, negotiable depending on experience, plus a lucrative bonus scheme
Dispensing Optician – Requirements
Qualified Dispensing Optician registered with the GOC (Applications from Student DOs will also be considered)
Passionate about eyewear, fashion, and styling
Calm, confident, and professional in patient interactions
Eager to learn and develop professionally
Why Join?
This is a fantastic opportunity for a Dispensing Optician looking to escape the high-street model and work in a supportive, forward-thinking environment where patient care and personal development come first.
Apply Now
To avoid missing out on this opportunity, please send your CV to Rebecca Wood using the ‘Apply’ link.
You can also message us via WhatsApp on 07933 115681 for a quick chat about the role or other opportunities. https://lnkd.in/dGyVayep....Read more...
The duties and responsibilities within the salon include:
Meeting and greeting clients in a friendly and helpful manner.Assisting qualified Hairdressers with shampooing, providing treatments, blow-drying etc.
After relevant training, some basic cutting and styling will be involved in this role. This will become more complex as your skills develop.Working on the reception desk and booking client appointments
Keeping the salon clean and tidy
Offering clients refreshments
Training:
You will train with Michaeljohn Training School, a multi-award-winning training provider with over 40 years of experience in the hairdressing and barbering industry
Our team of dedicated educators are highly skilled hair professionals who continue to work in some of the industry’s most reputable salons
You will achieve Level 2 Diploma for Hairdressing Professional and Functional skills in maths and English (if needed)
Training Outcome:
This is a perfect opportunity to get into hairdressing, earning (on average) salaries of £25,000+ once qualified
Potential of securing a permanent job within the same company on completion of your qualification
Opportunities to become your own boss, work mobile, work abroad, work on model runways and cruise ships – the opportunities are endless!
Progression to a Level 3 Advanced and Creative Hair Professional or Level 2 Barbering Professional Standard
Progression on to a Teaching Qualification
Employer Description:Owner and Director Charlotte has a wealth of experience within the hair industry, from styling the hair of super models at London and Prague fashion weeks to becoming the go to celebrity stylist. Charlotte is an award winning expert in hair colour and her skills include the unique Hollywood Colour Blend technique as well as being an expert in balayage. Charlotte has trained with top colourist and brands from around the world and also has her AET qualifications and runs monthly education course in hair extensions for her brand North Professional Hair.Working Hours :One 7-hour day in college, with 2 days off (the role includes weekend work). Days and times to be confirmed.Skills: Initiative....Read more...
An opportunity has arisen for a Visual Merchandiser Assistant to join a well-established retail store, renowned for outstanding craftsmanship in menswear, especially shirts and ties.
As a Visual Merchandiser Assistant, you will be supporting the development and execution of visual merchandising concepts across the client's retail network, ensuring a cohesive and engaging brand presentation.
This full-time role offers a salary of up to £29,000 and benefits.
You Will Be Responsible For:
* Assisting in the implementation of visual merchandising plans and store layouts in collaboration with senior creative leads.
* Supporting the creation of seasonal window and in-store displays, ensuring all visual presentations reflect the brand's aesthetic.
* Coordinating with marketing and e-commerce teams on campaign styling and photography sessions.
* Preparing and maintaining the visual calendar, including scheduling and planning upcoming installations.
* Liaising with store teams to guarantee consistent delivery of visual standards and maximise commercial impact.
* Sourcing and installing creative props and materials to enhance store environments.
* Overseeing mannequin dressing, signage, and product presentation to ensure alignment with brand image.
* Maintaining display areas and ensuring daily presentation readiness across London stores.
What We Are Looking For:
* Previously worked as an Assistant Visual Merchandiser, Visual Merchandising Assistant, VM Assistant, Visual Merchandiser, Visual Merchandising Coordinator or in a similar role.
* Demonstrable experience of 5 years within fashion retail visual merchandising, ideally within premium or luxury environments.
* Strong creative vision with an understanding of retail trends and visual storytelling.
* Strong knowledge of concept design, development, and production processes.
* Confident user of Microsoft Office applications.
* Fluent English skills, both written and spoken.
* Flexibility to travel when required.
Shift:
* Days: Monday - Friday
* Timings: 9am - 5:30pm
This is a fantastic opportunity to join an iconic brand and develop your career within visual merchandising.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
This is an excellent opportunity for capable individuals who enjoy working as part of a team to deliver excellent client service. Candidates will be looking to develop their skills in a rapidly growing and dynamic business using industry leading software with support from a multi award winning accountancy network.
Experience the rewarding and varied nature of working with small businesses and individuals in a friendly local business atmosphere. Develop your career with an employer who invests in colleague career development with significant opportunities for growth and development including ongoing training provided by the TaxAssist Academy.
Duties will include:
Bookkeeping - maintenance of client records on QuickBooks, DEXT and TaxCalc, including sales and purchase invoice controls, receipts and payment analysis, bank reconciliations and VAT reconciliations
Assist in preparation of company accounts preparation of various working papers, maintenance of client files and reporting to seniors at the agreed stage of completion
VAT - preparation of quarterly VAT Returns for small size companies under the supervision of seniors
Payroll preparation of monthly payroll
Liaise with clients to ensure record delivery and accounts information in a timely fashion/manner
General administration, reception, telephone answering, document scanning, client servicing, and support to Accountants
Complete all TaxAssist Academy Bookkeeping courses
Training:Assistant Accountant Level 3 Apprenticeship Standard:
Training will be one day a week and we provide flexible options of classroom training in our offices in Hertfordshire, as well as Live online learning options
We provide full support with a work coach to ensure you have a positive and successful experience on the apprenticeship programme
Training Outcome:
We look to support staff internally and will review once the apprenticeship qualification is gained to retain employment within the company, and progress further in accountancy
Employer Description:At TaxAssist Accountants, we know that our people are key to the success of our company. We hire people who are talented, career driven and who embrace our values of delivering excellent client service through collaborative teamworkWorking Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This is an excellent opportunity for capable individuals who enjoy working as part of a team to deliver excellent client service. Candidates will be looking to develop their skills in a rapidly growing and dynamic business using industry leading software with support from a multi award winning accountancy network.
Experience the rewarding and varied nature of working with small businesses and individuals in a friendly local business atmosphere. Develop your career with an employer who invests in colleague career development with significant opportunities for growth and development including ongoing training provided by the TaxAssist Academy.
Duties will include:
Bookkeeping - maintenance of client records on QuickBooks, DEXT and TaxCalc, including sales and purchase invoice controls, receipts and payment analysis, bank reconciliations and VAT reconciliations
Assist in preparation of company accounts preparation of various working papers, maintenance of client files and reporting to seniors at the agreed stage of completion
VAT - preparation of quarterly VAT Returns for small size companies under the supervision of seniors
Payroll preparation of monthly payroll
Liaise with clients to ensure record delivery and accounts information in a timely fashion/manner
General administration, reception, telephone answering, document scanning, client servicing, and support to Accountants
Complete all TaxAssist Academy Bookkeeping courses
Training:Assistant Accountant Level 3 Apprenticeship Standard:
Training will be one day a week and we provide flexible options of classroom training in our offices in Hertfordshire, as well as Live online learning options
We provide full support with a work coach to ensure you have a positive and successful experience on the apprenticeship programme
Training Outcome:
We look to support staff internally and will review once the apprenticeship qualification is gained to retain employment within the company, and progress further in accountancy
Employer Description:At TaxAssist Accountants, we know that our people are key to the success of our company. We hire people who are talented, career driven and who embrace our values of delivering excellent client service through collaborative teamworkWorking Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Job Title: Dispensing OpticianLocation: Evesham, WorcestershireJob Type: Full-TimeSalary: Up to £34,000Industry: Optical / Healthcare / RetailExperience Level: Qualified Dispensing Optician
Job Summary
An exciting opportunity has become available for a full-time Dispensing Optician to join a modern, forward-thinking independent opticians based in Evesham, Worcestershire. This well-established practice is relocating to a brand-new site, offering double clinics, hearcare services, and a completely upgraded working environment.
You’ll be part of a supportive, ambitious team committed to delivering outstanding patient care and showcasing an exceptional selection of independent eyewear brands.
Key Responsibilities
Deliver high-quality customer service to all patients
Lead frame styling and offer product recommendations based on patient needs
Support Optometrists and Audiologists in delivering clinical services
Manage appointment bookings, collections, and general front-of-house duties
Operate with the latest technology systems
Maintain a clean, welcoming and professional practice environment
Key Requirements
GOC registered Dispensing Optician
Excellent communication and interpersonal skills
Passionate about eyewear, fashion, and helping people
Ability to work as part of a close-knit, supportive team
Willingness to learn and progress in a dynamic environment
Benefits
Competitive salary up to £34,000
Full-time role with early Saturday finish (1pm)
Work in a brand-new, state-of-the-art practice
Access to premium, independent eyewear collections
Career development opportunities and ongoing training
Friendly and inclusive team culture
Working Hours
Full-time: 5 days per week
Saturdays required (with early 1pm finish)
No Sunday or late-night working
About the Practice
This independent opticians is well-regarded in the local community and is undergoing an exciting transition into a brand-new site in Evesham, Worcestershire. With a strong focus on patient care, modern technology, and progressive values, the team is led by a supportive Director who actively invests in the development of their staff.
Apply Now
If you're a passionate Dispensing Optician looking to take the next step in your career and want to be part of an exciting new chapter in an independent opticians, we would love to hear from you - click ‘Apply’ to send your CV.....Read more...
Childsplay Clothing is looking for an enthusiastic and committed Merchandiser Admin Assistant to join our expanding Merchandising Department. The role directly reports to the Merchandisers. As a Merchandiser Admin Assistant at Childsplay you will be essential in supporting the different members of the Merchandising team during seasonal brand buys as well as overseeing day-to-day office admin tasks. If you are truly passionate about fashion and are looking to drive your career forward in a fast paced and exciting environment this is the role for you.
Duties & Responsibilities
Assist and support merchandising & buying team- providing administrative and data analysis support and reports including but not limited to below:
Weekly trade packs
Maintain Range plans
Sell thru packs for internal use and external use
Buy packs
Markdowns & promotions admin support
Weekly stock online report
Sales reports
Stock reports
Presentation packs
Ad hoc reports requests form the wider company
Ability to work effectively with the team and as an individual
Produce sell through reports for meetings- keep on top of diary
Assisting the team with day-to-day administrative tasks
Training:Expected Apprenticeship Duration: 14 months + 3 months EPA.
Level 3 Data Technician Apprenticeship:
Blend of eLearning and classroom training with CompTIA and Microsoft training
Includes elements of business administration (Project management, stakeholders, communication and presentations)
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:
You will have the chance to progress further in your career upon completion of the apprenticeship
Employer Description:Childsplay Clothing is a stylish independent retailer of luxury designer children’s clothes operating today out of the UK. Our vibrant and fashionable website is the envy of many and gives us reach to a worldwide customer from as far as the USA, Middle East to China. Our operation is backed up by our high-tech Head Office and Distribution centre operating out of Dagenham. Incorporated 30 years ago the business has built a trusted and talented team which have helped drive the strategy and vision to make the company one of the market leaders today.Working Hours :Monday to Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Hardworking....Read more...
Eyewear Area Sales Representative, South East. Zest Optical is currently recruiting an Eyewear Area Sales Representative on behalf of a global leader in the premium eyewear industry, renowned for its high-quality sunglasses, optical frames, and sports eyewear.
This company takes great pride in the exceptional craftsmanship of its products and its outstanding customer service. The role will involve working closely with independent opticians across South East England, covering the following postcodes:AL, BN, BR, CB, CM, CO, CR, CT, DA, E, EC, EN, GU, HA, HP, IG, IP, KT, LE, LU, ME, MK, N, NN, NR, NW, PE, RG, RH, RM, SE, SG, SL, SM, SS, SW, TN, TW, UB, W, WC, WD.
As an Eyewear Area Sales Representative, you will be responsible for developing existing client relationships while identifying and acquiring new business opportunities within your territory.
Eyewear Area Sales Representative – Role
Build, develop, and maintain strong business relationships with existing and potential customers within your assigned region to drive sales growth.
Work closely with the National Sales Manager to set annual customer targets and ensure these objectives are clearly communicated and agreed upon.
Proactively resolve customer issues and handle complaints efficiently to ensure customer satisfaction.
Collaborate with internal departments, including Sales Operations, Accounting, Logistics, and Technical Service teams, to ensure seamless customer support.
Analyse market potential and assess the value of both existing and prospective clients to the business.
Generate and follow up on leads, sharing key opportunities and insights with your team.
Stay informed on product developments, technical innovations, market trends, and competitor activity through regular store visits and industry research.
Represent the brand at trade shows, exhibitions, and conventions to promote products and expand your professional network.
Eyewear Area Sales Representative – Requirements
Proven B2B sales experience, ideally within the eyewear or fashion sectors.
Strong self-motivation with the ability to work independently and meet tight deadlines.
Excellent communication skills, both written and verbal, with the ability to engage stakeholders at all levels.
Strong analytical skills with the ability to interpret and act on data effectively.
Eyewear Area Sales Representative – Salary
Base salary: Up to £44,000 (depending on experience)
On-target earnings (OTE): Up to £70,000
Company car and a comprehensive benefits package
To ensure you don’t miss out on this exciting opportunity, please click “Apply Now” below.....Read more...
JOB DESCRIPTION
GENERAL SUMMARY Mixes different colors and bases in a variety of bases and tints to match established color standards.
PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Measure and weigh specified quantities of tint into the proper blending unit according to the formula sheet Match colors to the provided standards with tint colors specified on the formula sheet Maintain accurate inventory levels at all times Maintain work area in a neat and orderly fashion Will cross-train in other departments and perform these duties as assigned QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and Education Required/Preferred
Prior Experience working within Manufacturing environment preferred Prior Experience in matching stains & paints preferred High School Diploma and or equivalent
Specific Knowledge, Skills, and Abilities Required
Good math and measurement skills required Basic reading and comprehension skills required Must achieve required color testing score
Reasoning Ability
Ability to determine correct processes regarding standard batch making procedures as instructed in initial training The ability to work without continuous supervision while completing assigned projects
CERTIFICATES, LICENSES, REGISTRATIONS
N/APHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions. While performing the essential functions of this job, the employee is required to stand and use hands to grasp, handle, or feel. The employee is required to walk, bend, stoop, and talk or hear. Employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
WORK ENVIRONMENT
The work environment is representative of what an employee would encounter in a normal paint manufacturing facility. The employee is exposed to solvent vapors at well below the OSHA permissible exposure limit, and when required, adequate personal protective equipment is provided.
KEY PERFORMANCE INDICATORS (KPI)
Satisfactory appearance of work area Attendance Continuous quality of batches Re-work of batches matched Inventory accuracy Exhibit Positive Team WorkApply for this ad Online!....Read more...
Helpdesk and attend to customers' sites if necessary. Be a member of our team and share our values
Friendly, fun and honest (Don't think of colleagues, think of friends, treat customers as you would want to be treated. Build rapport, ask questions about them rather than just the issue, what makes them tick?)
Innovative and expert (always review the new technology and don't be afraid to try something new or suggest something new)
Hard working (get to work on time, don't waste time, always thinking about what I can do to help improve things)
We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling) Customer Service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly)
Duties and key responsibilities
Resolution of IT issues to service targets (remotely and on-site)
Accurately maintain and update the Helpdesk System
Work collaboratively within a team environment
Build positive relationships with customers
Installation and configuration of Client, Server and Mobile software/Apps at the client location.
Build, configure new PCs, servers and network devices to the required specifications.
Provide support for IT infrastructure components, including desktops, laptops, applications and on-site telephony.
Maintaining internal support documentation.
Daily network monitoring and backup monitoring.
Server support and maintenance task management.
Server OS and hardware installation.
Provide out-of-hours support where required.
Candidate must attend customer sites in a timely fashion.
This role requires frequent travel to customers' premises all around the year.
Maintaining high standards and professional image of the company is an absolutely necessary at all stages.
Preparing regular end of day reports on the tasks assigned is required.
This role requires a good positive attitude towards job, tasks, clientsand events at all times.
Constantly improving IT support skills is absolutely necessary and a passion for learning is a must.
Training Outcome:The right candidate will be retained and have a perm job after. Promotion prospects and salary increase plus annual bonus scheme.Employer Description:IT Managed services company providing IT Support remote/onsite to business customers from 5 - 300 users in size. We currently support over 1000 devices/users and are growing steadily.Working Hours :Monday to Friday, 9 am - 5.30 pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Ability to prioritise,Proactive & positive attitude,Confident in public speaking,Enthusiasm,High level of customer service....Read more...
Dispensing Optician Manager – Independent Opticians – Bishop’s Stortford – £30,000–£38,000 Full-Time | Independent Optical Practice | Hertfordshire
Zest Optical are working with a patient-focused independent Opticians in Bishop’s Stortford to recruit a Dispensing Optician Manager to lead their experienced and friendly team.
This is an excellent opportunity for a qualified Dispensing Optician to step into a leadership role within a modern, community-focused practice known for its relaxed, personal service and clinical excellence.
Dispensing Optician Manager – Key Responsibilities
Lead and manage a close-knit team of 4–5 people in a supportive, forward-thinking environment
Work alongside another experienced Dispensing Optician, who is in practice 4 days a week
Deliver an exceptional patient journey in a single testing room practice with genuine growth potential
Build strong patient relationships in a practice with a warm, homely feel
Dispense a wide selection of designer and luxury frames, including Chanel, Tom Ford, Lindberg, Oakley, Prada, Ray-Ban, and Tiffany & Co.
Provide specialist dispensing services including paediatric eyewear and myopia control
Support training and development of the wider team
Manage stock, orders, and supplier relationships
Contribute ideas to shape how the practice is run and developed
5 days per week, including some Saturdays (Not all required)
Working hours: 9am–5.30pm
About the Practice
Independent practice with an excellent local reputation
Focus on high-quality clinical care and long-term patient relationships
Zeiss and Essilor lens specialists
Fully paperless with modern digital systems
Calm, boutique-style setting with time to focus on each patient
Run by invested owners with a clear vision for the future
Salary & Benefits
Salary: £30,000–£38,000 (depending on experience)
GOC and professional fees paid
Pension scheme
Staff discounts on products
Regular training and development opportunities
Workplace wellness support
Friendly and supportive working environment with autonomy and input into the business
Candidate Requirements
GOC-registered Dispensing Optician
Previous management or team leadership experience is desirable
Friendly, confident, and passionate about patient care
Comfortable using modern systems and digital workflows
Interest in fashion and styling would be beneficial
Team-oriented with a proactive, hands-on approach
Eager to play a key role in developing an independent business
Apply Now
If you’re ready to take the next step in your optical career and would thrive in a welcoming, progressive independent practice, we’d love to hear from you.
To apply, please send your CV to Rebecca Wood via the Apply link. Alternatively, feel free to get in touch directly for a confidential chat:....Read more...
An exciting new job opportunity has arisen for a committed Supported Living Deputy Manager to work closely with the Registered Manager within supported living service based in the main office in the Dudley, West Midlands area
This is a supported living service which provides services for people with a variety of support needs, conditions and presentations. This includes people who are autistic, have a learning disability or have mental health needs. This role will require you to travel regularly to Stoke-on-Trent and across the wider Staffordshire region. For this reason, you must be a driver with access to your own vehicle
**To be considered for this position you must hold an NVQ/QCF Level 3 or 4 in Health & Social Care**
As the Deputy Manager your key responsibilities include:
Holds regular staff meetings to foster good communication and feedback
Maintains positive contact with commissioners and referrers to develop confidence in service provision
Carries out or ensures that all risk assessments e.g. clinical risk assessment, COSHH, Legionella, Moving & handling etc are carried out in a rigorous and timely manner. Monitors the standards of cleanliness of the home to ensure compliance with statutory and regulatory bodies
Inducts and orientates new staff in a timely fashion and ensures statutory and other training is provided to maximise the ability of new staff to become integrated into the care setting
Proactively participates in the company quality and compliance policy and procedures
Works with local and regional management to develop and implement new services within the unit
Maintains and monitors RQIA/CQC standards/regulations within the home and supports staff training
Ensure all new employees are inducted, trained, motivated and supported to achieve company standards
The following skills and experience would be preferred and beneficial for the role:
Working knowledge of the statutory requirements associated with care of the elderly is essential
Good understanding of budgets is desirable
A good understanding of marketing and public relations—and their positive impact within a nursing home setting is desirable
Passionate about delivering high-quality care
Experience as a Deputy Manager or in a similar leadership role within a supported living or care setting
The successful Deputy Manager will receive an excellent salary of £14.10 per hour and the annual salary is £29,328 per annum. This exciting position is a permanent full time role for 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
28 days annual leave
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7062
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An exciting new job opportunity has arisen for a committed Supported Living Deputy Manager to work closely with the Registered Manager within supported living service based in the main office in the Dudley, West Midlands area
This is a supported living service which provides services for people with a variety of support needs, conditions and presentations. This includes people who are autistic, have a learning disability or have mental health needs. This role will require you to travel regularly to Stoke-on-Trent and across the wider Staffordshire region. For this reason, you must be a driver with access to your own vehicle
**To be considered for this position you must hold an NVQ/QCF Level 3 or 4 in Health & Social Care**
As the Deputy Manager your key responsibilities include:
Holds regular staff meetings to foster good communication and feedback
Maintains positive contact with commissioners and referrers to develop confidence in service provision
Carries out or ensures that all risk assessments e.g. clinical risk assessment, COSHH, Legionella, Moving & handling etc are carried out in a rigorous and timely manner. Monitors the standards of cleanliness of the home to ensure compliance with statutory and regulatory bodies
Inducts and orientates new staff in a timely fashion and ensures statutory and other training is provided to maximise the ability of new staff to become integrated into the care setting
Proactively participates in the company quality and compliance policy and procedures
Works with local and regional management to develop and implement new services within the unit
Maintains and monitors RQIA/CQC standards/regulations within the home and supports staff training
Ensure all new employees are inducted, trained, motivated and supported to achieve company standards
The following skills and experience would be preferred and beneficial for the role:
Working knowledge of the statutory requirements associated with care of the elderly is essential
Good understanding of budgets is desirable
A good understanding of marketing and public relations—and their positive impact within a nursing home setting is desirable
Passionate about delivering high-quality care
Experience as a Deputy Manager or in a similar leadership role within a supported living or care setting
The successful Deputy Manager will receive an excellent salary of £14.10 per hour and the annual salary is £29,328 per annum. This exciting position is a permanent full time role for 40 hours a week on days. In return for your hard work and commitment you will receive the following generous benefits:
28 days annual leave
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonus
Reference ID: 7062
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Domestic and Laundry Assistant – Borehamwood, Hertfordshire Location: Meadowhill Care Home, Castelford Close, Borehamwood,Hertfordshire, WD6 4ALHourly rate: £12.21 per hour, plus 50p p/h weekend enhancementHours: Up to 37.5 hours per weekShifts: 8am to 4pm, 5 shifts across 7, including alternate weekends Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe are looking for a pro-active and positive Domestic and Laundry Assistant to join our family at Meadowhill Care Home. We are looking for individuals who share our values, have an interest in helping others, a can-do attitude and who will treat the people we support with care, compassion and respect. If you want to make a difference to the lives of our elderly residents, apply today.Why work at Westgate?
Competitive pay rates with enhanced pay on nights, weekends and bank holidaysEqual pay for young workers who are paid the same as staff aged 25+Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
To clean all assigned rooms, paying close attention to all surfaces, floors and en-suite bathroomsMaintain and replenish all cleaning productsMaintain hygiene and infection control procedures at all timesEnsure that all equipment is clean, well maintained and stored properlyAdhere to Health and Safety procedures, ensuring that all company operational standards are met in line with quality, cleanliness, infection control, health and safety and business needsEnsure that all public areas and staff facilities meet company standards at all timesEnsure that all maintenance issues are reported immediately and followed up as requiredEnsure residents’ laundry is washed, dried, ironed, and returned in a timely fashionSort, label, and safely store clothing and linenOperate laundry equipment (washing machines, dryers, irons) safely and efficiently
About you
The right to live and work in the UKExcellent communication skills, both verbal and writtenAbility to work in a team, a caring nature and a positive attitude An understanding of Health and Safety, Infection Control and COSHHPrevious experience of working in a similar position is desirable but not essential
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. WGHROB....Read more...
Key Responsibilities & Accountability
Parts Sales.
Administration duties.
Ensuring Customer Satisfaction.
Promote a Parts team culture.
Parts Sales
Promote and sell parts on the company E-Commerce platforms (eBay, Amazon, Vospers Parts Website) including other on-line and off-line areas.
Answer customer queries & part information queries via phone, email & face to face interactions.
Research competitor pricing to ensure competitiveness.
Prospect & research new selling opportunities.
Supply accurate and detailed parts descriptions by using all electronic parts catalogues.
Understand fully the range of parts to ensure all customer enquiries can be dealt with and to maximise all opportunities.
Packing & Shipping duties
Ensure payment is received before shipping goods.
Arrange collection by designated courier(s).
Parts Administration
Take full part in stock check activities.
Provide customer data for input into Parts databases and assist in maintaining databases.
Ensure all paperwork is completed accurately and promptly.
Ensuring Customer Satisfaction
Ensure continuously high feedback scoring for all relevant on-line shop areas.
Work together with other members of the parts team to ensure the best possible service to customers.
Communicate with customers and suppliers openly and honestly.
Record and action customer complaints in line with Vospers policy.
Implement and develop customer service systems.
Discuss any customer problems or issues with the E-Commerce Parts Supervisor to ensure these can be resolved promptly and professionally.
Promote a Parts Team Culture
Maintain and contribute to a good and fair working environment for all staff.
Work closely and openly with all staff and managers to achieve a team culture.
Respect all staffs views and opinions.
Deputise for other members of the team when required.
Maintain the depot in a clean, safe and organised fashion, while adhering to all Vospers Health and Safety legislation.
Training:
Level 2 Customer Service Apprenticeship qualification.
You will receive specific on the job training from the employer in your workplace at Vospers.
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centre location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme.
Training Outcome:We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.Employer Description:The Company commenced trading as a motor business in Plymouth during 1946. The present Chairman’s father founded the business and he was joined by his own father after incorporation in 1951. Over the years the Company became franchise holders for AC, Fiat, Volkswagen, Jaguar and Simca and then was appointed a Ford Retail Dealer in 1957. Vospers entered into the daily rental and contract hire business through their associated company, Vospers Rentacar Ltd in the 1950’s.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Key Responsibilities & Accountability
Parts sales.
Administration duties.
Ensuring customer satisfaction.
Promote a Parts team culture.
Parts Sales
Promote and sell parts on the company E-Commerce platforms (eBay, Amazon, Vospers Parts Website), including other online and offline areas.
Answer customer queries & part information queries via phone, email & and face-to-face interactions.
Research competitor pricing to ensure competitiveness.
Prospect & research new selling opportunities.
Supply accurate and detailed parts descriptions by using all electronic parts catalogues.
Understand fully the range of parts to ensure all customer enquiries can be dealt with and to maximise all opportunities.
Packing & Shipping duties
Ensure payment is received before shipping goods.
Arrange collection by designated courier(s).
Parts Administration
Take full part in stock check activities.
Provide customer data for input into Parts databases and assist in maintaining databases.
Ensure all paperwork is completed accurately and promptly.
Ensuring Customer Satisfaction
Ensure continuously high feedback scoring for all relevant online shop areas.
Work together with other members of the parts team to ensure the best possible service to customers.
Communicate with customers and suppliers openly and honestly.
Record and action customer complaints in line with Vospers policy.
Implement and develop customer service systems.
Discuss any customer problems or issues with the E-Commerce Parts Supervisor to ensure these can be resolved promptly and professionally.
Promote a Parts Team Culture
Maintain and contribute to a good and fair working environment for all staff.
Work closely and openly with all staff and managers to achieve a team culture.
Respect all staff's views and opinions.
Deputise for other members of the team when required.
Maintain the depot in a clean, safe and organised fashion, while adhering to all Vospers health and safety legislation.
Training:
Level 2 Customer Service Apprenticeship qualification.
You will receive specific on-the-job training from the employer in your workplace at Vospers.
Off-the-job training will be delivered using weekly classroom sessions delivered at the Achievement Training city centre location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme.
Training Outcome:We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.Employer Description:The Company commenced trading as a motor business in Plymouth during 1946. The present Chairman’s father founded the business and he was joined by his own father after incorporation in 1951. Over the years the Company became franchise holders for AC, Fiat, Volkswagen, Jaguar and Simca and then was appointed a Ford Retail Dealer in 1957. Vospers entered into the daily rental and contract hire business through their associated company, Vospers Rentacar Ltd in the 1950’s.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Be a member of our team and share our values - Friendly, Fun and Honest (Don't think of colleagues think of friends, treat customers as you would want to be treated. Build rapport, ask questions about them rather than just the issue, what makes them tick?) innovative and expert (always review the new technology and don't be afraid to try something new or suggest something new). Hard working (get to work on time, don't waste time, always thinking what can I do to help improve things). We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling). Customer service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly).
Resolution of IT issues to service targets (remotely and on-site)
Accurately maintain and update the Helpdesk System
Work collaboratively within a team environment
Build positive relationships with customers
Installation and configuration of Client, Server and Mobile software/ Apps at client location
Build, configure new PCs, Server and network devices to required specifications. Provide support for IT infrastructure components, including desktops, Laptops, Applications and on-site telephony
Maintaining internal support documentation
Daily network monitoring and backup monitoring
Server support and maintenance task management
Server OS and hardware installation
Candidate must attend customer sites in a timely fashion
This role requires frequent travel to customers’ premises all around the year
Maintaining high standards and professional image of the company is necessary at all stages
Preparing regular end-of-day reports on the tasks assigned is required
This role requires a good positive attitude towards job, tasks, clients and events always
Constantly improving IT support skills is absolute necessary and a passion for learning is a must
Required Skills:
Must hold Valid driving license
Able to provide a high level of service to users
Flexible & “can do” attitude
Team player
Ability to prioritize
Good organization and planning skills with very high attention to detail
Able to communicate effectively with users and senior management
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship. Employer Description:We have been providing innovative IT systems and solutions since 1993. We specialize in all aspects of Information technology, whether you need support, a single PC, or a complex networked solution. We've recently seen a strategic change and now heavily focus on our customers' success by working alongside them in a collaboration with proactive systems and services. Speak to us about your IT Support needs and we will help you tailor a package suitable for your business growth and development.Working Hours :5 Day work week On-Site - 37.5hours per week
Standard 9-5 work hours Monday - Friday
Permanent contract
Office working environment
Visiting Client sites constantlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Hey there, communication virtuoso! The Opportunity Hub UK has something special in store for you – an opportunity to shine as a Senior PR Account Manager. Imagine stepping into a world where your PR prowess takes center stage, working on an array of lifestyle clients that are as diverse as they are captivating. If you're a master at spotting client magic and wielding words like a maestro, keep reading because this could be your career crescendo! Where PR Dreams Come True Nestled in a vibrant hub, we're on the lookout for a Senior PR Account Manager with over four years of agency or in-house wizardry. This is your chance to dive into the world of lifestyle clients, brands that resonate with the masses. Our team is all about forging connections, both with our clients and within our close-knit team. Here's Your Chance to Shine:Strategic Thinking Say goodbye to mundane press releases! Your creative mind will soar as you craft unconventional ways to spread our client's message across diverse platforms. And it's not just about outputs – we're all about measuring outcomes that matter.Commercial Insight You're not just a PR pro; you're a business detective. Uncover the unique spark that sets our clients apart from the crowd. Your knack for identifying opportunities and steering toward success is your superpower.Creative Thinking Your brain is a veritable idea factory, constantly churning out creative wonders. You'll excel at exploring uncharted territories for clients based on briefs and budgets. Plus, you'll be a guiding light for our junior colleagues, inspiring them to think big.Copywriting Words are your playground, and you're the ultimate playmaker. Crafting concise, impactful copy is your forte, and you wield words like a true artist.Presentation Skills Your words shine not only on paper but also in the spotlight. Be it pitches or engaging client discussions, your charisma is the secret sauce that elevates your communication game.Trouble Shooting You're the friendly superhero who swoops in to save the day. Clients and colleagues rely on your expert hands and timely advice. Your counsel is a lighthouse guiding us through stormy waters.ResultsBy now, you've aced the first six requirements. So, this one's a walk in the park for you – a mere formality.Here Are the Must-Haves:More than four years of consumer PR brilliance (internships excluded).Experience in client management, offering strategic insights and building trusted relationships.A background in beauty, fashion, or interiors – a definite advantage.Reap These Perks:A competitive salary that brings a smile to your face.A generous allocation of vacation days, including holidays and seasonal breaks.Embrace flexibility with hybrid work arrangements and adaptable hours.Comprehensive health coverage, ensuring your well-being comes first.Support for parents and caregivers – because we're all about teamwork.Fuel your growth with paid training and development opportunities.Engage in team-building adventures, festive outings, and surprise perks.Enjoy in-office benefits, from a fully stocked fridge to indulgent team lunches.Why Choose the PR Path? Public relations isn't just a job; it's a dynamic journey filled with challenges and triumphs. Each twist and turn unveils new opportunities to shape narratives and make a lasting impact. Join a team that nurtures creativity, where your ideas have the power to shape perceptions and transform brands. So, are you ready to seize this incredible opportunity as a Senior PR Account Manager? Your next adventure awaits, and trust us, it's a journey you won't want to miss. Apply now and let's craft PR magic together!....Read more...
JOB DESCRIPTION
Template: Product Manager Job Title: Product Manager, Small Project Paints Location: Vernon Hills, IL Department: Product Reports To: Director of Product Marketing Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints and finishes, durable industrial, roof repair, and flooring coatings and, of course, our famous rust-fighting formula that started it all. Summary and job description: Develop and execute innovative marketing strategies to promote spray paint product line. Your responsibilities include market research, product positioning, go-to-market planning, and performance analysis to drive product success and customer engagement, with a strong emphasis on fostering innovation in product offerings and marketing approaches. This role requires a blend of creativity, strategic thinking, and strong communication skills to effectively promote Rust-Oleum's spray paint products and drive market growth Responsibilities: Develop and implement a comprehensive innovation strategy for segment, identifying new opportunities for product development and market expansion. Work closely with sales teams to provide them with the tools and information needed to effectively sell innovative spray paint products. Develop sales materials, presentations, and training programs. Collaborate with various departments, including R&D, sales, and supply chain, to ensure alignment and successful execution of innovation initiatives. Prioritize, strategize, design, develop, launch, and support product campaigns. Conduct market research and competitive analysis to identify opportunities and threats. Create exceptional user experiences, working with our Creative department visually appealing interfaces with target audience. Establish and monitor key performance indicators (KPIs) to measure product success. Direct market research and market intelligence gathering to ensure understanding of applications, users, competition and market trends. Analyze and leverage data and insights to develop and formulate category and product recommendations. Conduct early-stage opportunity assessment, ideation and concept development for a new product opportunity from ideation to market launch. Manage product portfolio to develop and promote new products and optimize and grow existing product lines. Monitor and analyze the competitive landscape, business developments and market trends to identify strategic opportunities and ensure product offering is properly positioned. Developing strategic plans and innovating roadmaps for key product segments. Driving new product development activities through Stage-Gate product management and market research. Ensuring profitability within the assigned market segments, including supporting the product commercialization process. Define and develop product positioning, messaging, feature specifications, unique selling proposition and pricing strategies. Qualifications: Bachelor's degree in Business, Marketing, or related field. 6+ years of relevant Product, Product Development or Brand experience (consumer packaged good preferred). Strong new product development experience required. Exhibit understanding of the product commercialization process and documentation and information sharing needs and protocols. Exhibit understanding of retail, independent paint/hardware, and distribution business models. Strong project management skills with the ability to manage multiple projects simultaneously. Passionate problem solver and creative thinker, with ability to pitch new ideas and be open to feedback. Analytic and strategic thinking skills, with ability to digest complex information and make data-driven decisions. Team player who will work well on cross-functional teams including Operations, Finance, Sales, Research & Development, Customer Service, etc. Confident public speaker with the ability to influence senior level management. Travel is approximately 5% annually for customer presentations, trade shows, etc. Salary Range: $85,000 - $125,0000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment and offer a company match. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Co-op Account Manager, Ace Hardware
Location: Vernon Hills, IL
Department: Rust-Oleum US Sales
Reports To: Director of Sales, Ace Hardware
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
POSITION PURPOSE SUMMARY
The Co-op Account Manager role for Ace Hardware partners closely with the Director of Sales and National Account Executives (NAEs) to drive sales growth across all assigned product platforms. This position plays a key role in supporting Rust-Oleum's partnership with Ace Hardware by managing key sales processes, dealer communication, and trade show execution.
RESPONSIBILITIES:
Sales Support & Execution - 30%
Support NAEs and the Director of Sales in achieving and exceeding assigned sales goals by expanding product distribution, managing promotional execution, and leveraging Ace's distribution network. Collaborate with Ace's merchant team to identify opportunities for new listings, promotions, and assortment optimization.
Field & Communication Support - 20%
Serve as the primary contact for field sales teams, providing timely updates, materials, and program support. Manage and maintain the internal SharePoint site, ensuring all content is accurate, current, and easily accessible for the field.
Trade Show Leadership - 20%
Lead planning, coordination, and execution of all Ace Hardware trade show activities, including logistics, booth setup, product samples, and post-show follow-up.
Vendor Portal & Reporting - 10%
Own and manage all functions related to Ace Hardware's Vendor Portal and Promotional Dashboard, ensuring data accuracy and timely reporting.
Cross-Functional Support - 20%
Product Line Reviews P&L Development and Maintenance Promotional Planning and Tracking Returns & Allowances Forecasting and Demand Planning Competitive Analysis and Market Insights Portal Content Management Sample and Empty Can Preparation for Line Reviews / Trade Show
QUALIFICATIONS:
Required job knowledge and skills: Field Sales experience. Excellent verbal and written skills as well as presentation skills. Ability to prioritize in a fast-paced environment. Collaborative work style. Strong computer application knowledge including Excel, PPT, and Word as well as familiarity with customer portal management. SAP and Microsoft BI experience a plus Required Education or certification: Bachelor's Degree Qualifications or previous experience: 5 + years of Sales Field experience. Key account management a plus. Demonstrated track record of leading customers to growth. Previous experience with 2 step distribution preferred Describe other special requirements such as travel or physical requirements such as lifting: Up to 40% travel. Salary Target Range: $70,000 - $90,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis. Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
