Sirona Medical Social Work department is currently seeking a qualified and motivated SEN Coordinator on an agency basis.About Us The Sirona Medical Social Work department is a leading provider of social work services within the healthcare sector. We are dedicated to offering compassionate and high-quality care to Children/Adults and their families.As part of the Sirona Medical Social Work department, you will have access to locum and permanent opportunities nationwide. Sirona Medical Social Work department recruit Social Workers, ranging from entry-level positions to Head of Service.Position Overview We are currently looking for a SEN Coordinator at Sirona Medical Social Work department. This role is a hybrid role between SEN admin and SEN casework. It is a not exclusively an EHC plan writing role but requires someone with more experience and knowledge than a general admin or business support officer as they will hold a caseload and may be required to write or amend EHC plans. They will be a first line of contact with young people, families and settings and will also process some finance tasks such as processing payment schedules to schools for high needs top ups. Experience/KnowledgeKnowledge of SEN, Post-16 transfer and what makes up an EHC plan is essentialExperience working in a statutory SEN serviceExperience working for a local authority SEND serviceWhy Join Us? Working within the Sirona Medical Social Work department, you’ll be part of a passionate and dedicated team from your own designated compliance officer, Recruitment Consultant and seamless payroll team. We offer competitive salaries, generous benefits, and ongoing professional development opportunities to help you grow in your career.How to Apply If you are a qualified social worker looking to make a positive impact in the lives of Children and Families and Vulnerable Adults, apply today to become part of the Sirona Medical Social Work department. Please submit your CV and cover letter to socialwork@sirona-medical.co.uk or call on 0208 050 2999 If you are actively seeking work but this role does not align to your experience, please do not hesitate to contact one of the consultants at Sirona Medical Social Work department and one of our consultants would love to speak to you!Please note that Sirona Medical Social Work department do not offer sponsorship opportunities.....Read more...
The job roles here at ATL is quite diverse, so you'll get a really useful range of experience. Full on-the-job training will be given, and you will be mentored by an experienced Manager, with additional support from the rest of our friendly Central Services team, whilst you learn how to:
Raise and code sales and purchase invoices
Analyse departmental budgets
Maintain an accounting system (Sage)
Manage debtors and creditors, including weekly payruns and credit control
Process bank reconciliations
Handle petty cash
Process staff expenses and travel claims
Manage student funding streams
Training:
We'll support you to develop your skills, knowledge and experience as you work towards your Level 2 Accountancy qualification
Your weekly day-release for study will be at City College Plymouth
Functional Skills in English if required
Training Outcome:
Progression opportunities may include advanced and higher apprenticeships and, with experience, you could become a senior finance assistant, apply for a higher-level finance officer role or train to become an accountant
You can find more information on Future careers by visiting https://nationalcareers.service.gov.uk/Employer Description:Achievement Training Limited is a private training organisation located in the city centre and offering a wide range of flexible educational and vocational training courses to young people and adults since 1996. The Head Office is based in Norwich Union House with additional training rooms in the Pinpoint Building, both in the city centre. ATL’s excellent reputation with local employers and employment services is a key factor in our delivery of employability. We have provided Apprenticeships since 2001 and have a wealth of knowledge and experience in delivering training that supports real progression in employment.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pm with 1 day per week study-release.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Finance Assistant, you will play a crucial part in ensuring the accurate and efficient administration of financial processes across the Trust. Working closely with the Finance Manager and other team members, you’ll support budgeting, record-keeping, compliance, and reporting tasks that are vital to the Trust’s operations.
Key Responsibilities:
Assist in preparing annual budgets, long-term financial plans and end-of-year procedures
Maintain accurate financial records, including managing orders, invoices, petty cash and reconciliations
Support the administration of school journey accounts, bursaries and online payment systems (e.g. ParentPay)
Provide management information and reports to support decision-making
Collaborate with team members to maximise income opportunities and achieve best value in expenditure
Ensure compliance with financial policies, procedures and external regulations
Training:The gold standard in Accountancy Apprenticeships, this programme enables individuals to become fully qualified in a profession which is globally recognised and respected in areas of accountancy, taxation, finance and business.
ACCA is ideal if you’re looking to progress your career and become a chartered accountant, or work in an accountancy, audit or tax firm. ACCA consists of three levels; Applied Knowledge, Applied Skills, and Strategic Professional, and you’ll need to complete relevant work experience at some point before you can qualify.
ACCA qualification is made up of three levels:
Applied Knowledge helps you understand the role of accounting in the business environment, and develop the practical skills and techniques expected of an accountant working in business. You can complete Applied Knowledge in six to 12 months.
Applied Skills encourages you to develop a broad understanding of the role of accounting in business, and how to interpret financial information
By studying Strategic Professional, you'll learn advanced techniques, skills, and the professional ethics required of an accountant or consultant operating at a senior level. Once you've successfully passed you can apply to be a full member of ACCA.
Fully qualified ACCA members have abundant job prospects in a variety of industries and countries. In the final stage of ACCA, you'll be working as an assistant (qualified) supervisor or a financial analyst
You will also be required to complete an End Point Assessment (EPA), which will include a case study exam and project report.
As part of the apprenticeship you will complete innovative skills and behaviours that are essential to complement the vital technical training. They are designed to support learners in developing essential competencies and embedding their learning within the context of their organisation. Delivered with motivation and engagement at heart, learners can practice these essential competencies with industry peers in a realistic environment.
Training will be provided by attending either face-to-face classroom based lessons or Live Online. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:
Finance Officer
Finance Manager
Employer Description:Saint John Southworth Catholic Academy Trust is state-funded forward-thinking multi-academy trust dedicated to fostering the growth of young people.Working Hours :35 hours, 8.00am to 4.00pm. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills....Read more...
Your day-to-day responsibilities:
As an Administrative Assistant you will be making a real contribution towards the smooth running of the back office. This role is ideal for a highly organised and proactive team worker who is adaptable, dedicated and committed with excellent interpersonal skills
Duties include:
Providing support for the Northwich Trade Finance Back Office team
Answering, screening and forwarding incoming calls.
Opening, sorting, distribution and franking of mail throughout the day
Meeting and greeting visitors at all levels of seniority, including responsibility for handling deliveries
Monitor and order/purchase of office stationary and toners
Completing filing, scanning and archiving and also being the go-to-person within the office
Making up of welcome packs to be issued to customers
Organising lunches/teas when necessary
Typing, printing, photocopying and generally assisting the office staff as required
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is plenty of opportunity for career progression in the team to Officer level and above
Employer Description:As we continue to expand internationally, this role offers a unique opportunity to gain valuable experience and contribute to our dynamic Financial Services operations. As an Investors In People Platinum award organisation, we are committed to helping our employees reach their full potential through providing continuous learning opportunitiesWorking Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Harper May is partnering with a dynamic private equity firm that is seeking a strategic and commercially astute Chief Financial Officer to lead its finance function. With an expanding portfolio and ambitious growth trajectory, the firm is looking for a CFO who can bring financial leadership, operational discipline, and investment insight to support both the core business and portfolio performance.Role Overview: The CFO will play a central role in managing the financial health of the firm, overseeing fund accounting, investor reporting, and group operations. Reporting directly to the Managing Partners, this role offers the opportunity to influence high-level decision-making while building a scalable financial platform aligned with the firm’s investment strategy.Key Responsibilities:
Lead all financial aspects of the business including fund and management company accounting, cash flow, and investor reporting
Oversee financial operations across group entities and portfolio support structures
Manage external audit, tax, legal, and compliance relationships
Develop and deliver insightful reporting and analysis for investors, partners, and the Board
Drive strategic planning, budgeting, and forecasting across the group
Support deal execution, including due diligence, funding structures, and post-acquisition integration
Ensure robust financial controls, governance, and risk management frameworks are maintained
Build and develop the internal finance function to support future growth and complexity
Act as a key partner to senior leadership, supporting both fund-level and operational strategy
Key Requirements:
ACA / ACCA / CIMA qualified, ideally with a background in private equity, investment management, or financial services
Strong technical accounting knowledge, with experience managing both fund and corporate finance operations
Proven track record in a senior finance leadership role, ideally within a regulated environment
Strong commercial acumen and ability to contribute to strategic and investment decisions
Excellent communication and stakeholder management skills, including investor relations experience
Hands-on, detail-oriented approach, with the ability to manage a broad and evolving remit....Read more...
Harper May is partnering with a dynamic private equity firm that is seeking a strategic and commercially astute Chief Financial Officer to lead its finance function. With an expanding portfolio and ambitious growth trajectory, the firm is looking for a CFO who can bring financial leadership, operational discipline, and investment insight to support both the core business and portfolio performance.Role Overview: The CFO will play a central role in managing the financial health of the firm, overseeing fund accounting, investor reporting, and group operations. Reporting directly to the Managing Partners, this role offers the opportunity to influence high-level decision-making while building a scalable financial platform aligned with the firm’s investment strategy.Key Responsibilities:
Lead all financial aspects of the business including fund and management company accounting, cash flow, and investor reporting
Oversee financial operations across group entities and portfolio support structures
Manage external audit, tax, legal, and compliance relationships
Develop and deliver insightful reporting and analysis for investors, partners, and the Board
Drive strategic planning, budgeting, and forecasting across the group
Support deal execution, including due diligence, funding structures, and post-acquisition integration
Ensure robust financial controls, governance, and risk management frameworks are maintained
Build and develop the internal finance function to support future growth and complexity
Act as a key partner to senior leadership, supporting both fund-level and operational strategy
Key Requirements:
ACA / ACCA / CIMA qualified, ideally with a background in private equity, investment management, or financial services
Strong technical accounting knowledge, with experience managing both fund and corporate finance operations
Proven track record in a senior finance leadership role, ideally within a regulated environment
Strong commercial acumen and ability to contribute to strategic and investment decisions
Excellent communication and stakeholder management skills, including investor relations experience
Hands-on, detail-oriented approach, with the ability to manage a broad and evolving remit....Read more...
Chief Operating Officer - Global Experiences Location Flexible £100,000–£120,000 + 1–1.5% EquityA high-growth company in the global travel and experiences sector is seeking a dynamic and operationally driven COO to help scale its business further across multiple international markets. With a strong online presence and recognition on globally regognised platforms, this is an exciting opportunity to step into a pivotal leadership role in a fast-paced, entrepreneurial environment.The RoleThis is a highly strategic and hands-on operational role. You’ll be responsible for improving efficiency across regions, leading senior managers, and integrating new acquisitions. The position will have full ownership of the business operations and future expansion, whilst acting as no.2 to the Founders.Key Responsibilities
Lead daily operations across multiple global regionsAct as no.2 to the FoundersManage and mentor a team of senior regional managersStreamline systems and processes to support growthOversee and integrate acquisitionsSupport succession planningCollaborate across departments including sales, finance, and productServe as the go-to decision-maker for company-wide operations
Requirements:
Experience in a senior operational role within the travel, tours, or experiences sectorProven ability to operate in a fast-moving, hands-on businessBackground in M&A and business integrationStrong leadership and decision-making skillsPrevious experience as Operations Director or Managing DirectorAbility to travel globally on a regular basis
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Administrative Support:
Provide general administrative support to departments, including filing, document preparation, and scheduling.
Maintain accurate records and manage data entry into relevant systems.
Organize and distribute incoming correspondence, including emails, letters, and telephone calls.
Customer Service:
Act as a point of contact for internal and external inquiries, ensuring a professional and efficient response.
Assist in resolving customer queries, ensuring high levels of customer satisfaction.
Financial Administration:
Support the finance team with tasks such as invoicing, expense processing, and tracking payments.
Assist with purchase orders and supplier communications.
Project Support:
Provide administrative assistance on key projects, including tracking progress and preparing reports.
Assist in coordinating meetings and events, including preparing agendas, booking venues, and taking minutes.
Document Management:
Help with the creation and management of company documents, ensuring accuracy and compliance with company standards.
Assist in managing digital filing systems and ensuring data is securely stored.
Health & Safety Compliance:
Assist in maintaining health and safety records and support adherence to relevant regulations.
Other Duties:
Provide general support across other business areas as required.
Assist in the continuous improvement of processes to enhance efficiency.
Training:Training will take place at Truck Cranes LTD. Rugeley. WS15 1UZTraining Outcome:Career Progression After Apprenticeship
Successful completion of the Business Administrator Apprenticeship opens up several exciting career paths within Truck Cranes LTD and the wider industry. Depending on performance, interests, and business needs, progression may include:
1. Permanent Business Administrator Role
Opportunity to move into a full-time position within the admin team.
Take on more responsibility for key tasks, projects, or systems.Support senior management with higher-level administrative functions.
2. Specialist Pathways
As your experience grows, you may choose to focus on a specific area, such as:
Finance Assistant / Finance Administrator
Supporting budgeting, invoicing, and supplier relations.Project Support OfficerAssisting project managers with planning, tracking, and reporting.Customer Service ExecutiveLeading customer communications and service delivery improvements.Health & Safety AdministratorSupporting compliance, audits, and safety documentation.
3. Further Education & Training
Opportunity to progress to a Level 4 Business Administration or Team Leader/Supervisor apprenticeship.
Enrolment in job-specific qualifications such as AAT (Accounting), PRINCE2 (Project Management), or CIPD (HR) depending on your chosen path.
4. Long-Term Development
With continued development and proven performance, you could work toward:
Office/Operations ManagerOverseeing admin teams, processes, and supporting company operations.Project ManagerLeading company projects with full responsibility for delivery and outcomes.Departmental Lead RolesSpecialising in finance, HR, or logistics depending on business needs and your career interests.
Truck Cranes LTD is committed to internal development, so apprentices who show initiative, reliability, and growth are well-placed for long-term career opportunities within the company.Employer Description:Truck Cranes LTD is a trusted name in the lifting solutions industry, known for delivering high-quality crane hire and lifting services across the UK. With years of experience and a strong commitment to safety, innovation, and customer satisfaction, we support projects of all sizes — from small-scale jobs to major infrastructure developments.
Our team takes pride in offering reliable equipment, expert advice, and exceptional service. As we continue to grow, we’re dedicated to investing in new talent and providing opportunities for development and progression within a dynamic, supportive working environment.
Learn more about us at www.truckcranesltd.co.ukWorking Hours :Monday to Friday 9AM - 5PMSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Logical,Team working,Non judgemental....Read more...
Location: Mediterranean Region | Full-Time | On-Site Compensation: €200,000–€250,000 – Total Package Confidential Executive SearchA fast-growing, multi-site restaurant and hospitality group operating across key Mediterranean markets is seeking a commercially minded, operationally experienced Chief Financial Officer to join its senior leadership team. This is a confidential replacement for an incumbent leader.The CFO will play a critical role in shaping the next phase of the company’s expansion — leading financial strategy, embedding robust control frameworks, and supporting commercial growth across 20+ restaurant locations in a high-performance, international environment.
Key Responsibilities
Lead all aspects of financial strategy, reporting, and governance across a €30M–€50M operationOversee and develop a finance team of 3–5 controllers spanning multiple locationsBuild and optimise financial systems and infrastructure for scalable growthPartner with commercial and operational teams to drive profitability and performanceSupport both franchised and corporate-owned sites with consistent financial oversightOperate with discretion and professionalism during a sensitive leadership transitionChampion best practices in cost control, forecasting, and data-driven decision making
Ideal Candidate
Proven finance leadership within restaurants, hospitality, or other complex operational sectorsDeep experience with financial systems, cost structure design, and multi-site oversightHands-on expertise with Oracle or similar ERP systems is essentialStrong track record supporting growing businesses with €30M+ turnoverExperience with franchise and international operating models is highly desirableCommercially savvy, detail-oriented, and highly discreetComfortable relocating to or based in a Mediterranean location with regular on-site presence
Relocation The position is based in a dynamic Mediterranean location with excellent infrastructure, connectivity, and quality of life. Support for relocation is available for the right candidate. The leadership team includes internationally experienced executives who have successfully transitioned into the business from other markets.How to applyFor further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment
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Chief Operating Officer - Global Experiences Location Flexible (Brazil or Mexico) USD$130,000–160,000 + 1% EquityA high-growth company in the global travel and experiences sector is seeking a dynamic and operationally driven COO to help scale its business further across multiple international markets. With a strong online presence and recognition on globally regognised platforms, this is an exciting opportunity to step into a pivotal leadership role in a fast-paced, entrepreneurial environment.The RoleThis is a highly strategic and hands-on operational role. You’ll be responsible for improving efficiency across regions, leading senior managers, and integrating new acquisitions. The position will have full ownership of the business operations and future expansion, whilst acting as no.2 to the Founders.Key Responsibilities
Lead daily operations across multiple global regionsAct as no.2 to the FoundersManage and mentor a team of senior regional managersStreamline systems and processes to support growthOversee and integrate acquisitionsSupport succession planningCollaborate across departments including sales, finance, and productServe as the go-to decision-maker for company-wide operations
Requirements:
Experience in a senior operational role within the travel, tours, or experiences sectorProven ability to operate in a fast-moving, hands-on businessBackground in M&A and business integrationStrong leadership and decision-making skillsPrevious experience as Operations Director or Managing DirectorAbility to travel globally on a regular basis
Please send your resume to Sharlene today!About COREcruitment:COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.To view other great opportunities please check out our website www.corecruitment.com or call us on +1 718-530-1186 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Chief Operating Officer - Global Experiences Location Flexible (Brazil or Mexico) USD$130,000–160,000 + 1% EquityA high-growth company in the global travel and experiences sector is seeking a dynamic and operationally driven COO to help scale its business further across multiple international markets. With a strong online presence and recognition on globally regognised platforms, this is an exciting opportunity to step into a pivotal leadership role in a fast-paced, entrepreneurial environment.The RoleThis is a highly strategic and hands-on operational role. You’ll be responsible for improving efficiency across regions, leading senior managers, and integrating new acquisitions. The position will have full ownership of the business operations and future expansion, whilst acting as no.2 to the Founders.Key Responsibilities
Lead daily operations across multiple global regionsAct as no.2 to the FoundersManage and mentor a team of senior regional managersStreamline systems and processes to support growthOversee and integrate acquisitionsSupport succession planningCollaborate across departments including sales, finance, and productServe as the go-to decision-maker for company-wide operations
Requirements:
Experience in a senior operational role within the travel, tours, or experiences sectorProven ability to operate in a fast-moving, hands-on businessBackground in M&A and business integrationStrong leadership and decision-making skillsPrevious experience as Operations Director or Managing DirectorAbility to travel globally on a regular basis
Please send your resume to Sharlene today!About COREcruitment:COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.To view other great opportunities please check out our website www.corecruitment.com or call us on +1 718-530-1186 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Harper May is partnering with a growing consulting firm that is seeking an Interim Chief Operating Officer to lead operations during a pivotal stage of evolution. This is a strategic and hands-on role, ideal for a commercially driven leader with experience in professional services who can bring structure, pace, and operational discipline to a dynamic environment.Role Overview: As Interim COO, you will work closely with the CEO and senior leadership team to enhance internal operations, support service delivery, and strengthen the business infrastructure. You’ll play a central role in optimising processes, embedding controls, and ensuring the business is well-positioned to scale.Key Responsibilities:
Lead and coordinate operational functions including delivery, finance, HR, and compliance
Implement scalable systems and improve internal processes across departments
Support senior management in driving strategic goals and improving organisational performance
Oversee operational reporting and identify key metrics to track progress and efficiency
Foster collaboration across teams to ensure high-quality client delivery and internal alignment
Guide improvements in resource planning, project execution, and operational governance
Act as a trusted partner to the CEO, providing insight and stability across the business
Key Requirements:
Proven experience as a COO or senior operational leader, ideally within consulting or professional services
Strong background in operational transformation, business scaling, and cross-functional leadership
Demonstrated success in interim or contract-based leadership roles
Excellent interpersonal and communication skills, with a hands-on, pragmatic approach
Commercially astute, detail-oriented, and comfortable leading change in a fast-paced environment
Ability to build credibility quickly and work effectively with both internal and external stakeholders....Read more...
Job Description:
Our client, a leading financial services firm, is looking for a Funds Compliance Officer to join the team based in Dublin. In this role you will take ownership of the oversight control execution and ongoing monitoring of matters relating to portfolio compliance.
Skills/Experience:
Relevant third-level degree, preferably with a Compliance, Financial or Legal or equivalent.
Experience in working in a portfolio compliance role.
In-depth knowledge of the UCITS, AIFMD, SFDR and Market Abuse rules as well as the general regulatory environment as it pertains to Irish Financial services companies
Experience in conducting pre/post trade investment compliance
Understanding of using PowerBi and/or SQL/VBA is desirable.
Organised individual who can self-manage multiple priorities, routine work and urgent issues as they arise.
Display attention to detail
Excellent numeric skills.
Proactive individual who is solutions-focused
Core Responsibilities:
Support the Head of Compliance to implement and manage the compliance plan and framework to ensure compliance with regulatory obligations (including UCITS, AIFMD, MIFID II, SFDR, MAR, Outsourcing requirements, etc).
Interpret and execute the compliance rules into the Trade Compliance System.
Monitor and resolve the pre and post trade’s investment portfolio exception reporting .
Perform ongoing compliance monitoring and surveillance activities associated with ensuring trade compliance
Support business projects as required
Analyse regulatory and legislative developments related to funds compliance and impact to the business.
Assist in the development and implementation of appropriate policies, procedures and practices to meet existing and upcoming regulatory requirements.
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16075
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
An excellent opportunity has arisen for an apprentice to work for emh in the Home Ownership Team, based in our Coalville office. This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business. The work will include delivering front line customer services effectively over all our multi media channels. These include telephone, e-mail, web, text phone and SMS.
Principal Duties and Responsibilities:
1- Functional responsibilities
Provide services to emh homeowners.
Respond to general queries from homeowners in respect of their lease.
To support the Homeownership officers by carrying out administrative functions as required.
Maintain accurate records including on the housing management system (MRI) workflows and email and correspondence.
Liaise with Finance Officers in the preparation of annual service charge budgets, estimated and audited accounts.
Systems are kept up to date and queries distributed where necessary.
Ensure incoming post/emails/workflows are distributed quickly and responded to in a timely manner.
Present information clearly, through a variety of methods.
2 - Customer Service and Team working
Deliver excellent customer service.
To undertake specific projects, specialist tasks, involvement in working groups as required.
Understand customer circumstances, using profiling information so that we can tailor services to best meet individual needs.
Ensure you are accessible to customers and that their enquiries are dealt with efficiently and effectively.
Resolve customers’ expressions of dissatisfaction or complaints at first point of contact, where this is not possible, assist in complaint resolution.
Provide support to team members and other colleagues as necessary.
Proactively and flexibly work as a member of the wider team, supporting others and responding positively to customer and business needs.
General Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service.
Maintain strong links and working relationships with internal customers.
Promote and lead by example on equality, diversity and inclusion.
Contribute to improving and implementing new/revised processes.
Ensure adherence to data security and protection policies and processes.
Special Instructions:
To uphold the vision and values of the emh group and emh homes.
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered.
To ensure a safe working environment in accordance with Health and Safety Regulations.
To attend fire drills and staff meetings.
To attend training events as required.
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer.
To respect the confidential nature of personal information.
To recognise and promote emh group’s Equality and Diversity Strategy.
Full training will be provided in all areas to meet with the apprenticeship programme.Training Outcome:There may be a full time position available for the right candidate however, please note that this is not guaranteed.Employer Description:With 22,000 homes, emh is one of the largest providers of social housing and care services in the East Midlands, working across 50 local authority areas. Diversity and inclusion sit at the heart of emh’s social ethos, driving its mission to ‘Improve Opportunities for People’. We invest in communities by tackling homelessness initiatives, providing financial inclusion support, involving residents in shaping services, as well as building high quality homes for rent and shared ownership to meet the diverse needs of our local communities. We are proud of our 1100 colleagues who make a difference for our residents every single day. We are committed to investing in our colleagues with continuous learning and development opportunities to develop and nurture talent to promote professionalism in service delivery. This includes apprenticeships and postgraduate programmes.
A job with us is challenging, stimulating and rewarding. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 09:00 - 17:00 .
1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
You will be part of the team providing general clerical and administrative support, for example, photocopying, filing, answering the telephone, sending emails, dealing with outside agencies and responding to routine correspondence. You will also provide first aid support to children (following specific training) and maintain records and communications for first aid given during the school day (eg medicines given and treatment for minor bumps and bruises)
Duties include:
To receive visitors to the school and to communicate with courtesy and clarity to all
To produce reports for example, absentees, class lists
Deal with requests from Local Authority on roll numbers.
Ensure Coolmilk and fruit administration is maintained accurate.
To produce a weekly newsletter and termly menu and distribute to all parents via Bromcom.
Deal with administration for pupil requests for holidays; liaising between the Head of School and parents with regards to whether the holiday has been authorised or not.
Answer the doorbell when the main gate is closed an accompany stakeholders onto the premises.
To answer all phone calls in a professional and timely manner
To retrieve, deliver and update telephone messages
To assist with the pupil registration process and maintain accurate records of pupils leaving school during the school day.
To maintain accurate records of the arrival and departure of visitors via the Inventory System.
To utilise technology to ensure effective communication with staff, parents and other groups.
To maintain the office email system.
To provide general administrative services to pupils, staff and other groups.
To ensure that the reception area is kept tidy, informative and welcoming.
To receive and check deliveries, ensure that all is distributed correctly and liaise with Finance Officer with any discrepancies.
Responsibility for Data Protection
Maintain the security and confidentiality of student, staff and school data by adhering to the school’s data protection policies.
Process, store and share data in accordance with the UK GDPR and Data Protection Act 2018.
Support the DPO in maintaining data protection compliance by reporting any breaches, potential breaches, or subject access requests (SAR)
Attend data protection training as required
Whilst every effort is made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. Employees will be expected to comply.
Be the first point of call for children coming to the office for first aid - plasters, cold compress etc and providing scheduled medicines and communicating with parents/guardians if children require collection
To form part of the office team to support the smooth and efficient running of the school
Training:On the job training with the employer whilst working towards the Apprenticeship Standard - Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Training Outcome:
Potential for permanent employment for the right candidate.
Opportunity to progress to higher level apprenticeships.
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies.
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.
Employer Description:At Furley Park Primary Academy we aim to provide a safe, caring, supportive and stimulating environment with high quality teaching to achieve for all. We want Furley Park Primary Academy to be the best place for children who come to learn; where they are surrounded by adults who are positive and show a love for learning; where we dare to be bold and different! All who work at our academy believe that it is vital that we are all responsible for improving the basic skills of all children and also to support the raising of standards for everyone.Working Hours :Mon-Thu : 8am to 4pm
Fri : 8am to 3.30pm (with 30 mins lunch break)
37 hours per week (Term Time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,understanding Confidentiality....Read more...
