As a Business Administrator Apprentice, you will learn how to provide essential administrative and organisational support to help Enabling Lives deliver high-quality, person-centred care. During your apprenticeship, you will develop skills in recruitment, HR, finance, and general office administration while working as part of a friendly and supportive team.
This role is ideal for someone who is motivated, organised, eager to learn, and passionate about helping others.
Key Responsibilities
Recruitment and Onboarding
Help advertise job vacancies and attract the right candidates.
Support with reviewing applications and scheduling interviews.
Assist with completing important pre-employment checks such as references, DBS checks, and right-to-work.
Help prepare new starter paperwork and set up profiles on digital systems.
Keep recruitment records up to date in line with company and CQC standards.
HR and Staff Development Support
Update staff records, HR databases, and personnel files.
Maintain the staff training matrix and help book required training.
Communicate with staff to remind them about training, meetings, and supervision sessions.
Support managers with tracking absences and updating attendance records.
Contribute to staff development activities, with opportunities to train as a future “Train the Trainer” if desired.
Operational and Administrative Support
Keep logs updated for safeguarding, incidents, complaints, and quality assurance.
Manage filing systems and archives to ensure information is organised and accessible.
Order and monitor office supplies, PPE, and other resources.
Help create newsletters to keep staff informed.
Support with diary management, arranging meetings, taking minutes, and tracking actions.
Suggest improvements to help make processes more efficient.
Finance and Payroll Support
Support payroll tasks such as collecting hours worked and tracking holidays.
Process staff expense paperwork.
Scan and organise finance documents.
Work with the Finance Director to ensure financial records are accurate.
Values and Behaviours
Compassion: Ensuring all tasks are undertaken with empathy for staff and the people we support.
Accountability: Owning responsibilities and delivering work to the highest standards.
Innovation: Continuously seeking to improve processes and introduce efficient solutions.
Respect: Supporting colleagues and service users in a way that promotes dignity and inclusion.
Collaboration: Building strong relationships across teams to achieve shared goals.
Please note: You will be required to travel to Birmingham on at least 1 occasion per week.Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 qualification.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:At Enabling Lives, we believe in the potential of everyone & enable them to work towards their goals, live more independently and take control of their lives. We listen and involve each person to design, implement and evaluate their support. We work closely with the people, their families and their circle of support to achieve their goals together.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Duties will include, but will not be limited to:
Receive, store, and dispatch goods within the warehouse.
Check and maintain stock accuracy through regular inventory checks.
Prepare and pack orders for delivery to customers.
Operate warehouse equipment safely and efficiently (training provided).
Maintain a clean, safe, and organized working environment.
Work collaboratively with colleagues to meet operational targets.
Comply with health and safety regulations at all times.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Supply Chain Warehouse Operative.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with college attendance required once a month. All learning will take place at the candidate's place of employment/college and within their contracted working hours.
Training Outcome:We are a growing company with lots of opportunities for progression within the customer services team or a shift to sales, operations or finance over time as skills develop.Employer Description:A fully independent, national division that can deliver your goods anywhere in the UK with dedicated staff monitoring its progress. We are a member of the UPN pallet network and APC parcel network.Working Hours :Monday – Friday – 40 hours on a pattern to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Physical fitness....Read more...
About the Role:
As a Business Administrator Apprentice, you will:
Learn how organisations are structured and how teams collaborate effectively
Gain an understanding of business fundamentals, including finance, budgets and project management
Develop strong communication and stakeholder management skills
Build knowledge of regulations, policies, and workplace compliance (e.g. GDPR, Equality Act, Health & Safety)
Improve your problem-solving, critical thinking and decision-making abilities
Work alongside experienced professionals while studying for a nationally recognised qualification
What we’re looking for:
An interest in business administration and operations
Strong organisational and time-management skills
Good communication and teamwork abilities
A willingness to learn and take on new challenges
GCSEs (or equivalent) in maths and English, Level 4 (C) or above preferred
Training & Qualification
You will study for the Level 3 Business Administrator Apprenticeship, which includes:
Modules covering business fundamentals, stakeholder management, communication, project management and compliance
Development of self-awareness, emotional intelligence and leadership skills
Preparation for an End-Point Assessment (EPA):
Knowledge Test
Portfolio-based Interview
Project Presentation
Tailored support from an Vocational Trainer, with regular online and face to face sessions
Functional Skills in maths and English (if required)
Training:You will study for the Level 3 Business Administrator Apprenticeship, which includes:
Modules covering business fundamentals, stakeholder management, communication, project management and compliance
Development of self-awareness, emotional intelligence and leadership skills
Preparation for an End-Point Assessment (EPA):
Knowledge Test
Portfolio-based Interview
Project Presentation
Tailored support from an Vocational Trainer, with regular online and face to face sessions
Functional Skills in maths and English (if required)
Training will take place on site and remotely with Training company.Training Outcome:.Employer Description:Construction Logistics Company - Running for 12 years - privately Owned - Work on Major projects in South East for Tier 1 Blue Chip Clients - projects can range from New Build Residential to Mixed Use Schemes, Commercial and Retail. Anchor are a Site Based Construction Contractor that support the Main Contractors with any AD HOC Requirements on site alongside their specialist appointed sub contractors.Working Hours :Monday to Friday, 8.00am - 5.00pm - Flexible if required any later.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Patience....Read more...
Duties will include, but will not be limited to:
Handle incoming customer enquiries via phone and email in a polite and professional manner.
Process customer enquiries accurately and update information in company systems.
Track and monitor shipments, keeping customers informed of progress or delays.
Communicate effectively with operations and other departments to coordinate deliveries.
Assist in resolving delivery issues and complaints promptly and effectively.
Maintain accurate records of customer interactions and transactions.
Support the wider customer service and logistics teams with administrative duties.
Participate in training and development activities to gain a recognised business administration qualification.
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Customer Service Specialist.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:We are a growing company with lots of opportunities for progression within the customer services team or a shift to sales, operations or finance over time as skills develop.Employer Description:A fully independent, national division that can deliver your goods anywhere in the UK with dedicated staff monitoring its progress. We are a member of the UPN pallet network and APC parcel network.Working Hours :Monday to Friday - 40 hours on a pattern to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working....Read more...
