Managing phone calls/visitors coming into the building in a polite and professional manner
Dealing with the daily post
Completing valuations of client portfolios
Setting up and maintaining client files and ensuring all paperwork is filed / scanned correctly
Adding new clients onto back-office system and creating tasks as required
Day-to-day processing of application forms and administration forms for Wealth Management
Following up all faxes and forms sent, to confirm safe receipt and anticipated turnaround time
Ensuring the cheque register is kept up to date and is accurate.Maintaining records of all clients and administrative contacts; retaining on file and inputting on back-office system
Other general office duties
This is by no means an exhaustive list and may be subject to change to suit the needs of the business
Personal Specification
Have (or be predicted to achieve) at least 5 GSCE’s, grades 4 to 9 including English and math’s
Great communication skills (verbal and written)
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business
Administrator qualification and 20% off-the-job training
After the apprenticeship, there is also the potential to move on to industry qualifications. They champion internal promotion and actively encourage their team to achieve their career aspirations
Training:
Level 3 Business administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:My client is a Chartered Financial Planning Firm with a Discretionary Asset Management and Tax planning arm. They are offering an exciting and varied role working within the Wealth Management department to support and assist the team across a broad range of administration duties.Working Hours :Monday to Friday 9:00 – 17:30 with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Administrators handle the day-to-day tasks in an office and make sure things run smoothly. This sort of work requires a strong sense of responsibility, accuracy and attention to detail.
As a business and administration apprentice, your exact duties will depend on your employer and the department that you are working in, but could include:
Typing up board meeting documents
Putting financial information together in spreadsheets
Responding to emails and post
Producing reports for a senior manager
During your apprenticeship you could be placed in one of the following departments:
Sales
Distribution
Marketing
Network Development
Finance
Parts and Service
Technical Centre
Training:
Working towards a Level 3 Business Administrator apprenticeship standard
At least 20% of your working hours will be allocated to 'off-the-job' training. We'll support you to understand the working hours during the recruitment process
Your Development:
Our Apprenticeship Programme is an excellent way of ensuring we have high quality people working within our business. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer
The Programme typically lasts between 12 and 24 months dependant on the career path chosen and you'll achieve a nationally recognised qualification
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Please ensure you have copies of your GCSE, Scottish National, and Functional Skills certificates, as we may request to see them during the application process
Training Outcome:
There are lots of opportunities to develop your career within our expanding business
Your early development is carefully mapped through your Apprenticeship journey with your learning focused toward achieving an industry recognised qualification
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles
Employer Description:Calex is one of the UK’s largest apprenticeship training providers with over 20 years of experience in employer led provision.Working Hours :Monday- Friday, 9.00am- 5.00pm, however your exact hours will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
Have you always wanted to be in travel? Do you thrive in being organised and love helping people? Then apply today and join Travelnam's great team, as a Travel Administrator and Concierge. We make special moments happen! This apprenticeship is a great opportunity to gain real-world experience and progress toward a rewarding career in travel.
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:Expected Apprenticeship Duration: 14 months + 3 months EPA.
Level 3 Data Technician Apprenticeship
Blend of eLearning and classroom training with CompTIA and Microsoft training
Includes elements of business administration (Project management, stakeholders, communication and presentations)
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:
As a growing independent travel agency, there is so much scope for career progression
There are two main elements to the company's sales and operations, so there's always scope to grow within these departments and be hired full-time time
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday to Friday 9am- 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
This role will give you the opportunity to gain hands-on experience of all aspects of business administration, and to play an important role in the growth of the Charity.
You will support all aspects of the day to day running of the NFRSA including new registrations, processing grants, supporting our corporate partnerships and helping to plan and deliver our busy schedule of events.
You will also help with our marketing, in particular creating engaging posts for our growing social media following. This is an exceptionally varied and rewarding role for the right person, as your work will directly contribute to the lives of retired service animals and their owners/handlers.
Your responsibilities will include:
Gain a deep understanding of the NFRSA’s purpose, activities, values, and future ambitions
Communicate effectively with a range of NFRSA stakeholders, including the NFRSA core team, our network of volunteers, donors, corporate partners, fundraisers, suppliers and our members and owners of retired service animals
Maintain up to date records, using a range of administrative systems, including hard copy filing systems, spreadsheets, databases and Office 365 products
Process new registrations, checking details carefully, and adding to our registration database
Provide administrative support to our grants process, checking documentation, liaising with our members and vet panel and sending grants for payment
Process online merchandise sales and prepare and dispatch to customers in a timely manner
Support our network of fundraisers, by identifying and delivering practical help such as sending out posters, flyers and collection boxes
Carry out regular audits of NFRSA stock levels to ensure they are sufficient, identifying when more is required
Contribute to the planning and organisation of NFRSA events, to include managing resources required, organising logistics and briefing volunteers
Provide administrative support to NFRSA Management Committee and Trustee meetings, producing accurate minutes for distribution
Providing hands-on support with NFRSA marketing including:
Reviewing our website to ensure it remains current and liaising with our website developers
Creating engaging and impactful content for our growing social media audience and posting across all channels
Monitoring the performance of our social media posts and using data to help us improve
Supporting the creation and distribution of press releases
Creating a range of marketing assets to include posters, flyers, surveys etc
You will work primarily within an office in the Bathurst Estate, Cirencester.
Tis is a hugely varied role, ideal for someone who enjoys a fast-paced environment and can on their own initiative when required.Training:
Training for the Level 3 Business Administrator Apprenticeship will take place both in the workplace and at college
The apprentice will attend regular sessions delivered by Cirencester College to develop the core knowledge, skills, and behaviours required for the role
This will be supported by ongoing learning and development activities in the workplace, where the apprentice will apply their training to real tasks and projects
In addition, the apprentice will have regular one-to-one sessions with their skills coach to review progress, set objectives and prepare for assessments
Off-the-job training will typically take place one day per week (or equivalent) and will include a blend of classroom learning, self-directed study and practical application linked to the apprentice’s day-to-day work
Training Outcome:
This apprenticeship is an excellent stepping stone for individuals looking to build a career in business administration while gaining valuable experience in a supportive setting
For the right person, we will be looking to offer a permanent, long-term position within the charity with opportunity for progression
Employer Description:The National Foundation for Retired Service Animals (NFRSA) is a registered charity (1200949) supporting retired dogs and horses from the police, fire, prison, national crime agency, NHS, border force and MoD Police services by helping with medical and veterinary bills, which inevitably occur as they get older.
When serving dogs and horses careers end, the financial support they have enjoyed whilst working, including food, kennels or stables, medical and veterinary requirements, training and equipment also comes to an end.
Unfortunately, affordable insurance can be difficult to find due to their age and training. This is obviously a worry for handlers who have their own financial obligations, and medical bills can become a real challenge.
As is widely acknowledged, the relationship between a handler and their working partner is second to none, and it is unthinkable the pair may be broken up due to financial pressure. Unfortunately, this does happen, and it causes great distress for the handlers, their families, and of course the animals themselves.
The NFRSA is there to help to ensure these wonderful animals can stay where they belong, with the families they love, as the years advance. It’s the least they deserve when they’ve devoted most of their lives to keeping us, the public, safe.
Since its formation in 2022, the NFRSA has more than 550 members and has provided in excess of £200K of support to retired service animals.
Our job, quite simply, is to ‘Protect Our Protectors’.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Are you ready to start a meaningful career? Broadstone have an opportunity to join their multi award-winning business.
• Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties• Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns• Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken• Collating periodical client information/reports• Contributing to scheme event activities or projects• Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
What we are looking for:• Educated to A Level or equivalent• Ability to demonstrate strong numeracy skills• Commitment to completing apprenticeship qualification• The successful candidate must, by the start of the employment, have permission to work in the UK
We offer:• Competitive salary• 25 days holiday plus bank holidays (with option of buying more)• Generous pension scheme• Fully supported study program• Health cash plan (Level 1)• Additional optional benefits (including holiday purchase, carbon offsetting and tech discounts)• Social events• Volunteering opportunities
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will beTraining:Level 3 Pensions Advisor apprenticeship standardTraining Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
Operations Associate – Investment Management Start-UpLondon / Hybrid Working | Competitive base salary & benefits| Clear scope for career progression in a high-growth environmentAbout the BusinessThis is an exciting opportunity to join a high-growth investment management start-up at an early stage and gain hands-on exposure to all aspects of fund operations and lifecycle.The firm combines deep expertise in data science, finance, and technology to build a new generation of systematic trading strategies. The founding team includes experienced professionals from leading financial institutions and innovative technology firms, and the business is now preparing to launch its first investment vehicle.The RoleWe’re looking for a detail-driven and adaptable Operations Associate to join at a pivotal stage ahead of fund launch. Reporting to the COO, you’ll gain broad exposure across all aspects of fund operations—from trade support and reconciliations to regulatory reporting and investor servicing.This is an excellent opportunity for someone with 2–5 years’ experience in hedge fund operations, fund administration, or a middle-office environment who is eager to grow in a fast-paced, entrepreneurial setting. You’ll play a key role in designing operational processes from the ground up, working closely with external service providers and senior leaders.Key ResponsibilitiesTrade Support & Settlement
Validate daily orders, perform pre-trade checks, and manage escalation or resolution.Capture, confirm, and settle equity trades (with exposure to derivatives over time).Liaise with brokers and custodians to resolve breaks.
Reconciliations & Reporting
Perform daily cash, position, and P&L reconciliations.Investigate and resolve discrepancies promptly.
Fund Accounting & NAV Oversight
Work with the administrator to review NAVs, expenses, and fee calculations.Validate investor capital activity and allocations.
Regulatory & Compliance Support
Assist with operational reporting (e.g., FCA, EMIR, MiFID II – training provided).Maintain clear operational procedures and audit trails.
Treasury & Data Management
Support daily cash forecasting and FX activities.Process corporate actions, dividends, and income events.Maintain accuracy of static data and security setups.
What We’re Looking For
Experience: 2–5 years in hedge fund operations, fund administration, or middle office.Knowledge: Strong understanding of the equities trade cycle; derivatives exposure a plus.Systems: Familiarity with portfolio or order management systems (e.g. Enfusion, Eze, or similar).Skills: Organised, detail-oriented, proactive problem solver, strong communicator.Mindset: Adaptable, eager to learn, thrives in a start-up where responsibilities are broad and varied.
Why Join
Work directly with senior leaders and industry experts.Help shape operational processes from the ground up.Gain broad exposure and real influence in a growing business.Be part of a fast-paced, collaborative, and entrepreneurial culture.
Diversity & InclusionWe are committed to building a diverse and inclusive team. Applications are welcome from all suitably qualified individuals regardless of background, age, gender, disability, or belief. INDHS ....Read more...
• Office & Administration• Be the first point of contact (in‑person, phone, email); manage shared inboxes and enquiries.• Maintain accurate records for young people, parents/carers, volunteers and partners; update CRM/registers and consent/photography permissions.• Coordinate staff rotas and sessional worker timesheets; support onboarding/inductions for staff and volunteers (ID, references, training logs).• Prepare meeting agendas, take minutes, and track actions for internal meetings and Board/Advisory meetings.• Manage stationery/supplies ordering; liaise with suppliers and service providers.• Programme & Events Support• Administer programme bookings (e.g., holiday activities) and waiting lists; issue confirmations and reminders.• Compile session packs (registers, risk assessments, evaluation forms); collate attendance data after sessions.• Liaise with schools, parents/carers and partners to coordinate outreach, trips and events.• Support logistics: room bookings, equipment, refreshments, transport and trip paperwork.• Safeguarding, GDPR & Compliance• Maintain secure storage of safeguarding records, incident logs and consent forms in line with policies and GDPR.• Coordinate Enhanced DBS checks and training records; monitor renewals and mandatory training (e.g., Safeguarding, H&S, First Aid).• Support implementation of policies and procedures (safeguarding, data protection, health & safety) and report compliance metrics.• Finance & Procurement• Raise purchase orders; process invoices, expenses and petty cash in line with financial procedures.• Assist with budget tracking for projects/events; maintain accurate records for funder reporting.• Support grant administration: gather evidence, timesheets and outputs for monitoring/claims.• Monitoring, Evaluation & Reporting• Collect and clean attendance, demographics and outcomes data; produce weekly/monthly dashboards.• Prepare reports for senior leadership, trustees and funders (e.g., HAF returns, programme summaries).• Maintain calendars for reporting deadlines, audits and funding milestones.• Communications & Stakeholder Engagement• Draft newsletters, notices and social posts; update website/pages with programme information (in line with safeguarding consent).• Maintain contact lists/CRM; coordinate partner meetings and community outreach materials.• Support press/visits and VIP engagements by preparing briefs, risk assessments and schedules.• Facilities & Health & Safety• Assist with hub facilities checks (room setup, equipment logs, first‑aid kits, incident/near‑miss records).• Maintain venue bookings calendar; coordinate contractors for maintenance/repairs.• Ensure rooms are prepared and welcoming before sessions; oversee close‑down checklists after activities.Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site in college
Training Outcome:Admin Support/Senior Administrator.Employer Description:Project Zero WF CIC engages young people in positive activities to promote social inclusion, reduce anti‑social/offending behaviour and strengthen community cohesion. Our aim is to see a year with ZERO deaths of a young person due to knife or violent crime. From our youth hub at The Outset Centre in Walthamstow, we run weekly sessions, workshops and school‑holiday programmes (including HAF), and initiatives like the Youth Champion Programme, in partnership with local stakeholders and the London Borough of Waltham Forest.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To provide efficient, professional, and confidential administrative support across multiple departments within Gusto Group, while ensuring exceptional front-of-house service and contributing to the delivery of effective Finance operations.
Duties will include, but will not be limited to:
Reception and Front-of-House Duties:
Provide daily reception cover, greeting visitors, and handling calls and enquiries in a professional and courteous manner Maintaining visitor logs and site safety for visitors
Manage the main reception inbox and switchboard, ensuring messages and requests are directed promptly and accurately
Keep reception and meeting areas clean, organised, and welcoming at all times including meeting room bookings and assist with hospitality and company event arrangements
Administrative Support - HR and Learning & Development:
Provide administrative assistance to the HR and L&D team, including document preparation, filing, scanning, and record maintenance
Support recruitment processes, including job advertising, and monitoring of applications
Support internal communication and engagement initiatives, contributing to a positive and inclusive workplace culture
Finance Administration Support:
Assist the Finance team with routine administrative and clerical tasks, including invoice entry, purchase order processing, and document filing
Assist with credit control, building successful relationships with customers and suppliers through positive communication
Maintain accurate and organised financial records for audit and reporting purposes
Provide data-entry and reconciliation support as directed by the Finance Manager
General Office Administration:
Support office management tasks, including stationery orders, office supplies, and maintenance coordination
Assist with the organisation of internal meetings, training sessions, and company events
Contribute to the improvement of administrative processes and interdepartmental coordination
Training:
The Apprentice will work towards their Apprenticeship Standard in Level 3 Business Administrator
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a month release programme, which means you will attend Lincoln College, once a month, term time only. This will fall within your contracted working hours
Training Outcome:
This apprenticeship offers the opportunity to gain valuable administrative experience across multiple departments within a dynamic and values-driven organisation
The successful candidate will receive mentoring and structured training while developing professional, technical, and interpersonal skills essential for a successful career in business administration
The long-term plan would be that the suitable candidate will progress into further training within finance and would develop into a key member of the Group Finance team
Employer Description:Gusto Group is the parent company supporting an innovative group of companies based in Nottinghamshire; Gusto Construction, Rototek & Studio G Architects are our core businesses. With a joint turnover of £20m, we employ over 180 people across multiple sites. Innovation is at our core as a group, whether that’s through Studio G’s design of our clean energy homes, the communities we build on our housing developments or the technical innovation Rototek are driving forward in the rotational moulding industry. This compliments our B Corp Certification; as a B Corp we are proud to be part of a growing movement of companies that are focussed on people, planet and profit.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
This is a fantastic opportunity to gain hands-on experience in a professional school environment while working towards a nationally recognised qualification. You’ll receive full training and support with a clear development pathway- with the view to progressing into a School Business Manager role in the future.
Acting as the first point of contact for parents, pupils, staff, and visitors – providing a warm, professional welcome
Answering phone calls and managing school emails efficiently
Supporting with general administrative tasks such as photocopying, filing, word processing, and data entry
Using the school’s MIS and FMS systems (Arbor) to update records, process staff absences, and manage financial transactions
Raising purchase orders, processing petty cash, and assisting with BACs and cheque payments
Assisting with training arrangements, obtaining quotes, and maintaining accurate records in line with GDPR
Helping to organise school trips, training events, and activities
Supporting welfare duties such as basic first aid and liaising with parents regarding student wellbeing
Contributing to the overall efficiency and success of the school through teamwork and professionalism
Desired Skills & Qualities:
Confident using a range of computer software (Word, Excel, email, internet, etc.)
Excellent communication and interpersonal skills
Ability to work accurately and meet deadlines
Strong organisational and time management abilities
Friendly, professional, and approachable manner
Able to work independently and as part of a team
Willingness to obtain a First Aid qualification
Genuine interest in working in a school environment
Training:
The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 8:30am till 3:30pm with a 1 hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Friendly....Read more...
We are committed to excellence, high performance, uncompromising standards, and success.
This isn't a role for someone simply looking to pick up a pay check or even just build a reasonable career. We are looking for people who want to become part of our story, those willing to work hard, embrace challenges, and help us deliver on our ambitious business plan while having fun and making money along the way.
We value energy and attitude over age and experience. No prior sector experience is required; full training will be provided to help you thrive in your role.
This is not for the faint-hearted. But for the right person, it's one hell of a journey.
As a Client Account Administrator, you'll provide essential administrative support to the Client Account Management team, ensuring the smooth running of day-to-day operations. You'll play a key role in handling client communications, maintaining accurate records, and supporting the delivery of high-quality service to clients. Your role will involve managing information across multiple systems, coordinating documentation, and assisting in the organisation of client accounts. By ensuring accuracy, efficiency, and compliance in all administrative tasks, you'll help the team deliver a seamless client experience and uphold the business's professional reputation.
Responsibilities:
Communication management - Handle incoming calls and emails, ensuring queries are actioned promptly or directed to the right person.
Document organisation - Manage inbound and outbound correspondence, keeping paperwork and digital files organised and accessible.
Record keeping - File and maintain accurate records, both digitally and on paper, to support smooth account management.
Data entry and updates - Input, update, and maintain information on spreadsheets, databases, and other systems.
Client account support - Keep client account records accurate and up to date within management systems.
Document preparation - Assist in preparing reports, documents, and meeting materials for the Client Account Managers.
Team scheduling - Support with booking and coordinating meetings, calls, and appointments.
Compliance awareness - Ensure all information is handled in line with GDPR and company data protection policies.
General administration - Undertake a range of other administrative tasks as required to support the team.
What We Offer:
Comprehensive training and ongoing support to help you excel in your role
Unlimited career development opportunities
Performance-based financial rewards recognising your contribution and results
Opportunities to travel both within the UK and internationally (Marbella, Ibiza, Cotswolds, Isle of Skye)
A dynamic and supportive team culture where your ideas and input are valued
Participation in charity initiatives and team-building activities, from fundraising walks to skydiving
A chance to work with an award-winning, high-performing team
Are you ready to become part of something special?
This is not the role for someone who is just looking for a salary, this is an opportunity to become an integral part of a growing business and contribute to our exciting journey.
If you're driven, enthusiastic, and ready to deliver results, we want to hear from you!Training:One day every 2 weeks - online learning.Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:Indevor Group is reshaping the house-building industry through innovation, technology, and a relentless focus on results. Our clients include some of the UK's leading FTSE 100 companies, and we take pride in delivering solutions that drive real impact.
We've built a culture that balances ambition with support, a place where people are challenged to achieve their best while being part of a team that celebrates success together. Our commitment to our people has earned us recognition in the Sunday Times Best Places to Work 2025, underlining our belief that high performance and a great workplace go hand in hand.Working Hours :8 hour shift. Day shift, Monday to Friday.Skills: Basic IT skills,Good attention to detail,Positive attitude,Friendly and approachable,Reliable and punctual,Willing to learn,Organised....Read more...
During this apprenticeship, you will learn the following
To deal with complex systems and procedures and will be expected to offer advice on these, including deciding on the response to more complex queries.
To exercise your judgment on the answer to queries or on the direction of work within parameters set by your manager.
On a day-to-day basis, you will be expected to resolve more complex queries without necessarily referring to your manager.
Maintain high-profile working relationships with key stakeholders on your own initiative, fielding enquiries and ensuring that appropriate information is disseminated to stakeholders as appropriate.
Organising events, including booking a venue, sending invitations, arranging refreshments, liaising with speakers, managing bookings, coordinating colleagues, advertising, collating feedback and reporting back.
Will manage some smaller projects on own initiative, but will also carry out desk research and source data from internal and external sources in order to contribute to wider projects.
To use a variety of complex University systems and processes to research, analyse and interpret complex data, producing bespoke reports as required. This may include identifying and resolving issues with the data.
Support the management, development and implementation of operational processes and systems.Process more complex data (which may be financial, HR, student-related or other), monitoring accuracy, chasing up missing information, and resolving any issues as appropriate.
Provide specialist advice and training to colleagues on the area of activity.
As required, provide a professional secretarial service to relevant committees and meetings.
You may be required to be responsible for one or more of the following: monitoring budgets, including processing payments, authorising expenditure, raising concerns where finances are not in line with the budget, procuring goods and services through the University system, updating and writing content for the department’s communications, eg intranet page, dealing with health and safety and facilities issues.
HR-related tasks such as managing staff absence, induction, or dealing with leavers.
Dealing with arrangements for international visitors.
Monitoring internal procedures/compliance and ensuring these are followed and disseminated as appropriate.
Supports equality and values diversity, moderating own behaviour to avoid unfair discriminatory impact or bias on others. You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner.
Training Outcome:Senior Administrator.Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Usually Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General Administration
Provide general administrative support to staff and departments across the school.
Act as a point of contact for staff, students, parents, and visitors, dealing with enquiries professionally both in person and by phone or email.
Support reception and front office duties, including signing in visitors (ensuring safeguarding processes are followed), answering phones, and handling mail.
Prepare and distribute letters, reports, forms, and newsletters using Microsoft Office or Google Workspace.
Maintain and update school records (manual and digital), including student data, attendance records, and filing systems.
Help with data entry and maintaining the school’s management information system (MIS).
Assist with attendance monitoring and reporting.
Assist with the organisation of meetings and school events, including booking rooms and taking minutes.
Liaise with teaching and support staff to ensure accurate and timely communication and record-keeping.
Finance & Business Support
Assist in processing purchase orders, invoices, and payment requests through the school’s finance system.
Liaise with external suppliers and service providers regarding orders, deliveries, and queries.
Help monitor income and expenditure for school trips, events, and departmental budgets.
Support with petty cash handling, logging of receipts, and basic financial reporting.
Assist in maintaining accurate records for stock control and asset management.
Liaison & Communication
Liaise with parents and carers regarding school payments, trips, and general enquiries.
Work with external organisations such as suppliers, contractors, and local authorities, ensuring timely and accurate communication.
Collaborate with internal departments (e.g. pastoral, curriculum, site staff) to support administrative and operational needs.
Compliance & Policies
Ensure compliance with school policies, particularly in relation to data protection, confidentiality, safeguarding, and health and safety.
Handle sensitive information appropriately and in line with GDPR regulation
Work co-operatively with, and in support of everyone at the school (including the work of other team members) by undertaking such additional duties as are reasonably commensurate with the post and level of responsibility.
Review and develop own professional practice, undertaking training as required
Develop good working relations with other colleagues and promote a positive impression of the support services in all circumstances, identifying areas for improvement.
Help foster a positive culture by upholding the vision and aims of the school.
Have due regard for data protection, confidentiality, child protection and health and safety policies.
Work with pupils and staff in a courteous, caring and responsible manner.
Work with visitors in such a way that it enhances the reputation of the school.
Support the school in helping to prepare for external inspections (e.g. OFSTED).
Help protect the school environment by making sure working areas (including shared areas, stockrooms and workstations) are tidy, clutter free and safe to use.
As a user of the school’s network, you must comply with the school’s IT policy and social media policy and understand that the school may monitor your emails and internet activity.
Requests to take time in lieu during term time will be treated on an individual basis and must fit with the needs of the school.
Training:
Level 3 Business Administrator Apprenticeship Standard St Peter’s Catholic High School.
Training Outcome:Permanent Role: If you perform well and there’s a vacancy, you may be offered a full-time admin assistant or finance/admin officer role.
Further Training: You could move on to a Level 3 or 4 apprenticeship in:
Business Administration
School Business Management
Finance or Accounting (e.g. AAT)
Transferable Experience: Even if there’s no role at the school, you’ll have gained:
Valuable admin experience
A recognised qualification
Strong references to help you apply elsewhereEmployer Description:St. Peter’s is a successful and oversubscribed 11-16 Catholic Secondary School of approximately 1040 pupils. We primarily serve the children of our partner parishes across a wide area in Wigan, Lancashire and St. Helens. We pride ourselves on living out our mission statement to be a ‘Learning and serving community enriched through friendship and Christian faith.’ We are committed to both high standards of learning and personal conduct and to being a warm inclusive school where every child can succeed.
The vast majority of our pupils achieve expected or above expected standards at the end of KS2 and this leads to challenging targets at GCSE level. Through our clear expectations and nurturing environment, we create a calm focused learning environment where teachers can teach and the needs of all of our pupils can be met.
The curriculum offer at St. Peter’s is a wide and varied one with a very strong academic core and a diverse offer of Arts, Technical and practical courses. I would encourage you to explore this offer on the school website.
Our staff team is a strong mix of very experienced and more recently qualified colleagues and they are very well supported at all levels by our Professional Development Programme. Staff wellbeing is at the heart of our philosophy and we have embraced a number of strategies to promote this including staff wellbeing cafes, wellbeing buddies and the opportunity to work from home where practicable. Staff Development is supportedWorking Hours :Term-time only. Working times are flexible, but generally 8:30am -3:30pm Mondays to Thursdays and 8:30am-3:00pm on Fridays with a 30-minute unpaid lunch. Working from home is allowable for some of this time, but it must meet the needs of the school.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Non judgemental,Patience,Respect for the Catholic Ethos,Character and Personal Conduct,Adaptability....Read more...
