You'll be at the heart of our business, providing crucial administrative and operational support across various departments. No two days will be the same as you develop a wide range of business skills, contributing to the efficiency of our organisation. Your daily and weekly tasks will include:
Being the first point of contact for visitors and incoming communications, managing calls, and directing emails to the correct teams, demonstrating strong communication skills.
Coordinating hospitality for meetings, booking rooms, arranging refreshments, and ensuring a positive first impression for all visitors, managing priorities and own time effectively.
Managing and updating digital and physical filing systems, assisting with invoicing, processing payments, and supporting both debtor and creditor enquiries, maintaining accurate records and handling confidential information.
Providing administrative support to the Sales Team, including supplying proof of delivery documentation and confirming delivery dates, showcasing your ability to build and maintain positive relationships.
Assisting with planning internal meetings and staff events and organising national and international travel and accommodation bookings for staff, applying effective planning and organisation skills.
Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:Upon successful completion of your apprenticeship, there's a strong possibility of a permanent position within ProMinent Fluid Controls. You could progress into various administrative or support roles, utilising the comprehensive business administration skills gained during your apprenticeship, with potential for progression towards leadership or management.Employer Description:We are a global market leader within the water treatment industry, solving our customers metering, water treatment and chemical fluid handling challenges, with innovative sustainable & cost-efficient solutions. Delivering great service worldwide, we earn the trust of customers of all sizes and sectors. WHY US? We are totally focused on our people and are so proud of the fact that more than 45% of our staff have been with this business for longer than 10 years. This speaks volumes about our values, why people join our business and translates into amazing relationships with our clients. We love to help our people to develop and thrive, giving them opportunities to add to their skills and knowledge.Working Hours :Monday to Friday, 8:30am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
An opportunity has arisen for an experienced Pipefitter Welder to join a growing engineering business in the Halifax area. This role involves manufacturing, welding, assembling, and installing piping structures for industries including food processing, pharmaceuticals, and high-temperature fluid systems.
What’s on Offer?
£18 - £20 per hour, based on experience
Hours: 7am to 4pm Monday to Thursday and 3pm Friday
Opportunities for professional growth and development
Work on bespoke, customer-specific engineering solutions
Company Benefits, Including pension scheme, generous holiday allowance and overtime paid at premium rates.
Key Responsibilities:
Manufacture, weld, assemble, and install process engineering pipework
Work both in the workshop and on client sites under the direction of the Project/Contracts Engineer
Ensure projects are completed on time and to the highest engineering standards
Collaborate with the team to resolve technical challenges efficiently
Adhere to safety protocols, risk assessments, and industry hygiene standards
What We’re Looking For:
5+ years’ experience in a relevant production or engineering role
Apprentice-trained in mechanical engineering/welding and fabrication
Expertise in stainless-steel purge TIG welding, P&ID interpretation, and temperature-controlled pipework systems
Problem-solving mindset and ability to work independently and within a team
Excellent communication skills and customer-focused approach
Full and current UK driving licence required
How to Apply: If this welder pipefitter role is for you then please “click apply” or contact Conor Wood 01484 645269 for further details.
....Read more...
An exciting opportunity has arisen for a Mechanical Development Engineer to join my client, a leading global business operating in Coding and Marking solutions, in Cambridgeshire.
The ideal Mechanical Development Engineer, based in Cambridgeshire, will report into the Engineering Manager and will be responsible for designing and developing mechanical hardware solutions for the New Product Development (NPD) team. This is both a hands-on and theoretical role. Key responsibilities will include:
Design, develop and build test equipment and test rigs to support validation and verification (V&V) activities.
Define and document System Level Hardware Specifications, ensuring compliance with safety, performance, and regulatory standards.
Perform V&V testing, including system-level validation, prototyping, debugging, and performance modelling.
Collaborate with cross-functional teams, including Mechanical, Electrical, Physics, Chemistry, and Software engineers, to drive product development and successful project delivery.
Create detailed technical documentation, high-quality reports and comprehensive Test Plans.
Participate and Contribute to FMEA’s, Design Reviews and Product definitions.
The successful Mechanical Development Engineer, based in Cambridgeshire will have:
Strong knowledge of mechanical engineering principles, Fluid Systems, System Integration, and problem-solving methodologies.
Proficiency in CAD tools (Creo) for mechanical design, integrating mechanical components with broader hardware systems.
Hands on Engineering Experience with mechanical manufacturing techniques and processes (Milling, Lathe… etc)
This role is based in Cambridgeshire on a hybrid basis (4 days at the office, 1 day at home).
APPLY NOW for the Mechanical Development Engineer, based in Cambridgeshire job by sending your CV to Blongden@redlinegroup.Com or call Brett on 01582 878841 or 07961 158773, if you have any specific questions about this role, otherwise we always welcome the opportunity to discuss other engineering jobs.....Read more...
Work in a safe and responsible manner. (For own and other people’s safety).
Comply with statutory, Quality and Organisational and Health and Safety regulations whilst carrying out manufacturing techniques.
Ensure that plan and equipment perform to the required standard to facilitate production targets regarding Safety, Quality, Delivery and Cost within a high value manufacturing environment.
Work on a broad range of activities including installation, testing, fault finding and the on-going planned maintenance of complex equipment.
Use and interpret a range of engineering data sources and supporting documentation.
Utilise lean techniques to improve efficiency and effectiveness.
Where appropriate, support installation, testing and commissioning of a wide range of equipment.
Carry out complex fault diagnosis and repair on high technology engineered systems.
Maintain mechanical equipment.
Maintain fluid and pneumatic power equipment.
Minimise machinery downtime by carrying out preventative planned maintenance.
Confirm testing and subsequent smooth hand over of equipment and plant.
Read mechanical schematics.
Use of basic hand tools.
Gain an understanding of mechanical systems including gears, bearings, pneumatics and hydraulics.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the MOET L3, with support from your employer and the Chesterfield College Group. Training Outcome:Full time position with the company.Employer Description:Forged Solutions Group provides high integrity forgings for the world's most demanding applications. From aerospace and energy production, to underground mining, off-highway vehicles and space launch programs we have forged solutions for advanced manufacturing industries for more than 100 years.Working Hours :Monday to Friday 8.00am to 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Work in a safe and responsible manner. (For own and other people’s safety)
Comply with statutory, Quality and Organisational and Health and Safety regulations whilst carrying out manufacturing techniques
Ensure that plan and equipment perform to the required standard to facilitate production targets regarding Safety, Quality, Delivery and Cost within a high value manufacturing environment
Work on a broad range of activities including installation, testing, fault finding and the on-going planned maintenance of complex equipment
Use and interpret a range of engineering data sources and supporting documentation
Utilise lean techniques to improve efficiency and effectivenessWhere appropriate, support installation, testing and commissioning of a wide range of equipment
Carry out complex fault diagnosis and repair on high technology engineered systems
Maintain electrical equipment
Maintain fluid and pneumatic power equipment
Minimise machinery downtime by carrying out preventative planned maintenance
Confirm testing and subsequent smooth hand over of equipment and plant
Read electrical schematics
Use of basic hand tools
Gain an understanding of mechanical systems including gears, bearings, pneumatics and hydraulics
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the MOET Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Full time position with the company.Employer Description:Forged Solutions Group provides high integrity forgings for the world's most demanding applications. From aerospace and energy production, to underground mining, off-highway vehicles and space launch programs we have forged solutions for advanced manufacturing industries for more than 100 years.Working Hours :Monday to Friday, 8.00am to 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
What you’ll be doing:
Installing, testing, and maintaining complex automated equipment
Diagnosing faults and carrying out breakdown repairs
Performing size change conversions and full machine rebuilds
Supporting planned maintenance to keep everything running like clockwork
This is a brilliant opportunity to build a solid foundation in engineering, working alongside experienced professionals.Training:
Mechatronics Maintenance Technician Apprenticeship Standard.
Day release to Milton Keynes College.
Training Outcome:At the end of the apprenticeship the individual will graduate with the following skill set allowing them to join multiple functions within the Engineering Team.
Specific Specialist Skills:
Read and interpret relevant data and documentation used to maintain components, equipment and systems.
Carry out breakdown maintenance of plant and equipment
Carry out planned maintenance activities on plant and equipment
Carrying out complex fault diagnosis and repair activities on high technology machinery such as: maintaining a variety of mechanical equipment, maintaining fluid & pneumatic power equipment, maintaining power presses, maintaining process control equipment.
Carrying out confirmation testing and subsequent smooth hand over of equipment & plant in relation to both quality & production needs and support the installation, testing and commissioning of equipment (where applicable).
Employer Description:Ball Corporation supplies innovative, sustainable aluminum packaging solutions for beverage, personal care and household product customers. Founded in 1880, the company employs more than 16,000 people worldwide. Ball Corporation stock is traded on the New York Stock Exchange under the ticker symbol BALL.
What we do today has meaningful impact on our collective future. So we lead with integrity, building trust as a reliable company that employees, customers and investors can count on. We genuinely care about sustainability and are united in our determination to do the right thing.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working,Physical fitness....Read more...
Position: Design Engineer
Job ID: 2299/13
Location: Oxfordshire ??
Rate/Salary: £40,000 - £45,000
Type: Permanent
Benefits:
25 days holiday + Bank Holidays
3-day Christmas shutdown
Pension scheme (4% employee / 5% employer contribution)
Performance-related bonus scheme
Social clubs and employee engagement events
Cycle to work scheme (tax-free)
Employee assistance programme for financial and wellbeing support
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors – visit: www.hsbtechnical.com for a list of our current vacancies. We are proud to represent a wide range of businesses across the UK and overseas, supporting their recruitment for both permanent and contract roles.
The below job description will outline this position of: Design Engineer ???
Typically, this person will work within a vibrant and fast-paced Design Office, playing a key role in the development of high-quality, innovative products. This includes both mechanical and electrical assemblies used in the automotive and marine sectors. The successful candidate will have a strong technical foundation and a practical engineering background, enabling them to contribute effectively to new product development, continuous improvement initiatives, and daily technical support across departments.
HSB Technical’s client is an established and well-regarded business entity known for its engineering excellence and dynamic workplace culture.
Duties and responsibilities of the Design Engineer:
Design and engineer complex assemblies combining mechanical, electrical, and moulded components (GRP and other materials)
Collaborate with cross-functional teams to support new development projects from concept to pre-production
Provide technical support to internal departments including production, sales, and quality
Liaise with external suppliers on technical and component-related matters
Create, maintain, and control engineering drawings, technical documentation, and Bills of Materials (BOMs)
Participate in hands-on prototype building and on-water product testing
Contribute to continuous improvement efforts within both product design and assembly line processes
Support decision-making processes by offering design input and innovative engineering solutions
Qualifications and requirements for the Design Engineer:
Degree-qualified (or equivalent) in Mechanical or Design Engineering, with a minimum of 5 years of experience in a similar role
Highly proficient in 3D CAD software (preferably Siemens NX), with strong skills in component and assembly modelling, and detailed drawing creation
Experience working with mechanical systems, including drivetrains and fabricated parts in steel, aluminium, and plastics
Understanding of moulded parts and tooling processes; ability to develop laminate schedules is a plus
Familiarity with fluid and/or electrical systems is advantageous
Practical, problem-solving mindset with the ability to work hands-on when needed
Prior experience in the marine industry is beneficial, though not essential
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
Inspect, and maintain machines and equipment to ensure safe and efficient performance
Identify and rectify faults under supervision
Follow health, safety, and environmental regulations at all times
Prepare and restore work areas before and after maintenance tasks
Communicate clearly with team members and stakeholders to confirm work completion
Attend college and maintain good progress with studies submitting assignments and coursework in good time
Training:The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Mechatronics Maintenance Technician standards. On completion the apprentice will receive Mechatronics Maintenance Technician – Level 3 qualification. Functional Skills in Maths and English may also be required depending on current level. Training Outcome:We want the successful candidate to excel and grow with the company. Throughout the Apprenticeship, the candidate will become more involved in the business and gain more responsibility.Employer Description:At Parker, we play a pivotal role in applications that change our world. We are in almost everything that moves. With our wide range of technologies, including in the clean tech space, we help our customers solve their most complex engineering challenges
Parker has been operating for 50 years in the UK, providing quality services and products to its British OEM customers and to other companies through its strong, professional distribution network and Technology Centres.
To meet its customers’ needs in motion and control, Parker provides the broadest range of products available from any single supplier. This is supported by expertise in nine major technologies: hydraulics, pneumatics, electromechanical, filtration, process control, fluid and gas handling, sealing and shielding, climate control and aerospace.
At Parker we believe in partnership with our customers so we can provide them with solutions which help achieve higher levels of productivity and profitability by engineering the best systems for their requirements. We look beyond parts and components to develop complete system solutions.
Parker also offers Value Added Services such as kitting, partial assembly and line side delivery to help its customers save time and money.Working Hours :Monday – Thursday, 8:30am - 5.00pm.
Friday, 7:30am - 1.00pm
(flexible as long as within core hours).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Level 3 Food and Drink Engineering Maintenance apprenticeship programme lasts four years, and combines block release at Kirklees College (Huddersfield), with on the job work experience within the engineering department at Grupo Bim bo UK Ltd (New York Bakery) in Swinton, Mexborough. Grupo Bim bo is the largest Bakery product manufacturer in the world.
If successful at the end of the program you will have the following knowledge, skills and understanding to be a Food and Drink Maintenance Engineer:
Food processing/manufacturing and product knowledge (to meet company requirements e.g., dairy/confectionary/meat processing)
Legislation and regulations in the food and drink industry, including understanding of food safety, health and safety, hazard analysis critical control Point (HACCP), Threat Assessment Critical Control Point (TACCP) and Vulnerability Assessment Critical Control Point (VACCP)
Basic principles of sustainability and environmental legislationThe impact of customer requirements and demands on the food chain
The key principles of cleaning and hygiene processes cover both Cleaning in Place (CIP) and cleaning out of place systems
The key principles of quality management systems and processes
The key principles of Continuous Improvement (CI) ManagementMaterials science, including the key features of raw materials, their own uses in foods production and types of equipment used to process them
Types of best practice maintenance approaches and techniques in the food and drink industry
The principles of fault finding
The operation of mechanical equipment in the food and drink industry
How to produce replacement components
The function of fluid power systems
The operation of heat exchange equipment
The principles of cutting and welding in the food and drink industry
Principles of electrical systems, including their uses, safety, and legislation
Services and utilities knowledge, including the importance and importance of energy management and pollution control in food production
Training:You will study towards a Level 3 Food and Drink Maintenance Engineer Apprenticeship Standard at Kirklees College.
You will achieve a Diploma in Food and Drink Engineering Maintenance.
The college element of this apprenticeship has typically been on “block release”, so there has been the expectation to work and study away from home.
When required, accommodation and travel will be organised, but we need you to have a mature outlook, be mobile, and be “up” for the challenge of managing yourself and your studies when you are away from home at college, and when working at site.
Typical College attendance:
The typical duration of college attendance in previous years is shown below-
Year 1 = 17 weeks, Year 2 = 10 weeks, Year 3 = 16 weeks, Year 4 = 0 weeks
This is a 4-year programme.
The final year will involve completion of a portfolio and preparation for End Point Assessment (EPA). This measures the skills, knowledge and behaviours outlined in the standard and is carried out by ESFA approved organisations independent from the college.Training Outcome:
Following successful completion of the apprenticeship the applicant will be given the opportunity to apply for a shift based, multi skilled engineer
Following further development, possibilities exist in various maintenance supervision and management positions, manufacturing and project management
Employer Description:Ambient food manufacture and largest Bakery product manufacturer in the world.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Team working,Resilient,Can do attitude,Practical aptitude,Practical approach,Confident self-starter,Ability to work accurately,Safe worker,Accepts responsibility,Proactive,Pride in work,Integrity,Time management....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Main Role Duties / Scope:
Carry out preventative maintenance to ensure machines are in safe working condition for production.
Contribute to preventative maintenance development and maintenance schedules.
Respond to breakdowns in a timely manner and identify route cause(s) of the breakdown and implement the corrective solution where possible. If this is not possible, the matter needs to be escalated as a priority.
All machines must be left in a safe condition and if the maintenance work is not completed, the machine and immediate area must be cordoned off accordingly and left in a safe manner.
Safe systems of work must be always used to prevent injury and damage to plant, machinery and equipment.
Responsible for maintaining the shift log and to pass unfinished work over the next shift following the correct shift handover process.
Respond effectively to any environmental incidents and be part of emergency response team to the plant, machinery and equipment safe.
Maintain the relevant maintenance stores inventory Ensure 5S standards are maintained including keeping own work area tidy and free from clutter.
Log work completed on the maintenance system cards.
Completed preventative maintenance results sheets and action any remedial work required.
Training:Maintenance & Operations Engineering Technician Level 3 Apprenticeship Training Units will cover:
Assembling and testing fluid power systems.
Wiring and testing electrical equipment and circuits.
Preparing and using lathes for turning operations.
Preparing and using milling machines.
Producing mechanical engineering drawings using a CAD system.
Conducting business improvement activities.
Training Outcome:There is potential for permanent employment upon the successful completion of your apprenticeship.Employer Description:WHS Plastics successfully operates in a highly competitive global marketplace, partnering with major international companies in a variety of market segments including automotive, electronics, extrusion, industrial, off highway, packaging, metal pressings and hygiene products. We have a strong UK footprint supporting some of the UK's biggest brands along with an overseas facility supplying blue chip global companies. The core of our business is the design and manufacturing of injection mouldings ranging from high quality functional parts, to complex assemblies featuring added value elements such as painting and foiling processes, for both interior and exterior automotive components. To complement these skills, we advise customers on material choices, the use of technical polymers and recyclable materials. We also manufacture high quality injection moulding tools, assembly equipment and a wide range of metal pressings. When dealing with customers we always deliver measurable benefits to differentiate our offerings from the competition.Working Hours :Shifts rotate on a weekly basis: Mornings: Monday - Thursday, 05:30 - 13:50 and Friday, 05:40 - 11:30. Afternoons: Monday - Thursday, 13:40 - 21:50 and Friday, 11:20 - 17:10. Fixed nightshift: Monday - Thursday, 21:40 - 05:50 and Friday, 17:00 - 22:50.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Logical,Team working,Initiative....Read more...
Read and interpret task related information and data. For example, work instructions, SOPs, quality control documentation, Service Level Agreements, specifications, engineering representations, drawings, and graphical information, work instructions, and operation manuals
Plan work. Identify and organise resources to complete tasks
Identify hazards and control measures to mitigate risks
Comply with food safety regulations and procedures
Comply with health and safety regulations and procedures
Comply with environment and sustainability regulations and procedures: safe disposal of waste, re-cycling or re-use of materials and efficient use of resources
Select, check the condition, and safely use maintenance tools and equipment. Store tools and equipment. Complete or arrange maintenance of tools and equipment including calibration where required
Follow standard operating procedures and quality procedures
Follow site isolation and lock off procedures (lockout, tagout) and re-instatement of equipment with system checks and handover
Apply mechanical and fluid power system maintenance practices and techniques. For example, check levels, parts wear, pressure, and sensors, grease and lubricate parts, replace, fit components, and calibrate equipment
Apply electrical and control maintenance practices and techniques including use of electrical testing equipment and instruments. For example, panel risk assessment, fixed wire installation testing, fault finding, thermographic surveys, and checking protection settings
Apply reliability engineering techniques to prevent or reduce the likelihood or frequency of failures. For example, condition monitoring, oil sampling, thermography, vibration analysis, and ultrasound
Install and configure instrumentation or process control systems.
Install and configure electrical systems. For example, add distribution boards to circuits, single and three phase motors (AC and DC)
Assemble, position and fix equipment or components. Complete commissioning checks
Disconnect and remove equipment or components. Complete storage measures to prevent deterioration
Read and interpret equipment performance data
Fabricate, drill, and join to produce basic parts, spares or components to measurement and tolerance specification
Apply down-hand (flat) TIG welding techniques: butt and tee
Apply mathematical techniques to solve engineering problems
Produce and amend electrical and mechanical engineering representations, drawings, and graphical information. For example, for new component parts or change in circuit diagram or panel
Apply fault-finding and problem-solving techniques for example, using PLC data to diagnose issues and locate faults on industrial network
Apply continuous improvement techniques to understand current performance; collect and record data. Devise suggestions for improvement
Restore the work area on completion of activity
Resolve or escalate issues
Use information technology. For example, for document creation, communication, and information management. Comply with GDPR. Comply with cyber security
Record work activity. For example, asset management records, work sheets, checklists, waste environmental records, and any business or legal reporting requirements
Communicate verbal and written. For example, with colleagues and stakeholders. Use engineering terminology where appropriate
Produce reports for example, equipment performance reports
Provide guidance or training to colleagues or stakeholders
Training Outcome:
We will discuss the opportunities available at interview
Employer Description:Dunbia is a leading food company specializing in the production of beef and lamb products. Founded in Moygashel, Co Tyrone, Dunbia has grown significantly and now operates globally1. They focus on creating high-quality, naturally flavorful food and serve various market sectors with a wide range of products
Dunbia is known for its commitment to quality, food safety, and sustainability. They have multiple locations across the UK and Ireland, including abattoirs, processing facilities, and retail packing sites.Working Hours :Monday to Friday with a start time of 7am if under the age of 18 and 6am if over the age of 18.
37.5 hours per week with 2x 30 minute breaks per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
The successful candidate will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support / delivery for our customers. This is a junior role and has great potential in a vibrant environment to move up. You will continue to add to a dynamic knowledge base of technical solutions, to ensure that the customer's and organisation's IT infrastructure are as efficient and productive as possible.HOURS OF WORK
Your shifts are allocated across the team evenly and will be shared upfront on a 4 week basis and cover weekends and bank holidays. On average 37.5 hours per week, the hours of 8am to 8pm Monday to Saturday and 10am to 5pm on Sundays across the team. Also, with 45 minutes for lunch.Weekend working is included in the shifts but EIT are happy for Helpdesk Analysts to swap shifts with each other, to accommodate special occasions or to be flexible around working hours.Christmas Day, Boxing Day and New Year's Day are Bank Holidays and are classed as days off for all staff.
Typical Shifts are: (Subject to change)
Early Shift: 08:00 to 16:15 with a 45min lunch break.Late Shift: 11:45 to 20:00 with a 45min lunch break.Sunday Shift: 09:45 to 18:15 with a 45min lunch break.
KEY RESPONSIBLITIESYou will:
Assist and direct staff and / or customers where support tickets are raised.Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base.Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services.Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable.Support and maintain software and hardware used in the organisation's day-to-day operations and services.Provide an excellent level of service to our customers, being professional and courteous at all times.
In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.KEY REQUIREMENTS
High school education or higher education preferred or, and some helpdesk / project support experience.Demonstrates a desire and aptitude to learn new skills and work on automated systems.Self-motivated, confident and hard-working individual.Strong organisational ability and time management skills.Must be able to work and communicate effectively with both IT Professionals and customers alike and have the ability to adapt communication based on the audience's technical or non-technical ability.Possesses an ability and desire to work in a dynamic, fluid, fast-paced environment.Ability to work on multiple projects simultaneously, yet bring closure to all in a timely manner, as and when required.Good verbal & written communications and interpersonal skills.Must possess excellent problem-solving skills-the ability to logically and systematically identify and resolve issues.Ability to read and interpret technical documentation and procedures.Broad knowledge of common software packages including all Microsoft Office products including good knowledge of Windows / MAC.
SALARY AND BENEFITSThe successful candidate will be rewarded with the following:
Salary based on £19,500 - £24,000 per annum.Discretionary bonus potential at year end.28 days' annual leave (inc bank holidays) - Xmas Day, Boxing Day and NYD closed so holidays.Group Stakeholder pension following a successful trial period.
All applicants must be eligible to live and work in the UK, and due to the nature of our business have a clean driving licence and credit/criminal history. Blue Scorpion Limited and European Information Technology Limited are an equal opportunities employer.....Read more...
