Ultimately, a Customer Services Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Maintain security by following safety procedures and controlling access via the reception desk (monitor logbooks, issue visitor badges).
Direct visitors to the appropriate person or office.
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures etc).
Provide basic and accurate information in-person and via phone/email.
Receive, sort and distribute daily mail/deliveries.
You should have a pleasant personality.
You should be able to deal with situations in a timely and effective manner, while streamlining office operations.
Training:Level 2 Customer Service Practitioner apprenticeship standard, which includes:
Level 1/2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)
Regular training and development sessions to meet the needs of the employer and the apprentice.
Training Outcome:There is an opportunity for progression on to a higher-level qualification.Employer Description:Goodwin Family Hubs want to improve outcomes for children and their families in order to reduce inequalities, whether that’s in child and family health, life chances, parenting skill, child development and/or school readiness.
We’re proud to promote the inclusion of all children and their families and carers; and aspire to create a safe and nurturing environment for all.Working Hours :Family Hub Reception operates a two-shift pattern
Monday – Thursday, 8.00am - 4.00pm or 9.00am - 5.00pm, with 30-minute lunch break.
Friday, 8.30am - 4.30pm, with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
DENTAL NURSE/RECEPTIONIST REQUIRED IN WIGSTON FOR A FULLY PRIVATE PRACTICE To work Full time, Part time will also be consideredStarting ASAPWorking Hours: 9am- 6pm with 1 hour unpaid lunchPay is based upon experience and will be discussed further at an interview stage KPI Bonus available annual gross if targets are met and further 5% if practice hits its targetGDC and Indemnity paid for by the practiceDental compliance made easy CPD course paid for by the clinic Private dental care provided for the employee/facial aesthetics offered at costPractice information:3 surgeries, SOE software in placeDigital X-rays, CBCT Scanners, iTero Scanners on siteParking availableTrain station is a 5 minute walk awayWe are a 5 star google review, award winning fully private dental clinic in the south of Leicester, offering a full range of dental and cosmetic treatments including implants, invisalign, anti-wrinkle treatments, sedation and much more.A rare opportunity has arisen at our practice to become part of our amazing and loyal team. We are looking to expand and grow our business, so we are looking for a hard working, enthusiastic, positive and motivated individual with high standards of dental nursing. You will need to be punctual, organised and have initiative to work by yourself as well be part of an efficient and friendly team to provide the best care for our patients.Our gold standard of cross infection protocols are always of high priority, therefore applicants will be required to maintain this and complete annual training to keep up to date.The job role is for a qualified dental nurse, where experience with implants, invisalign and intravenous sedation would be preferred, but not essential.Ideally we would like someone able to cope with a busy clinical environment, as well as provide excellent customer service with a smile when covering reception. SOE/Exact software experience would also be of benefit when helping out at front desk. In house training can be provided to help you with these systems if you are unfamiliar.....Read more...
