ASSISTANT FRONT OFFICE MANAGER - DUBAI Our lient, an international hospitality group is looking to add an Assistant Front Office Manager to their team. The Assistant Front Office Manager will oversee the daily operations of the front desk, ensuring exceptional guest service and smooth operations. This position demands excellent organisational and leadership skills, as well as exceptional communication abilities to liaise with other departments and ensure the smooth running of the hotel. We are looking for someone with high energy and a great personality! Roles included but not limited to:
Supporting the Front Office Manager in daily operations, ensuring smooth functioning of the front desk. Managing and training front desk staff, including receptionists and concierge personnel. Ensuring guests receive excellent service, handling inquiries, requests, and complaints professionally. Overseeing the check-in and check-out process for guests, ensuring accuracy and efficiency. Managing reservations, cancellations, and room assignments, potentially including rate management and inventory control.Managing inventory related to front desk operations.
Handling cash transactions accurately and securely.
Ad hoc duties requested by the Front Office Manager
Ideal candidate:
Bachelor's degree in hospitality, business administration, or a related field4 years of experience in front desk management or a related roleExcellent communication and customer service skillsAbility to manage and prioritize multiple tasks in a fast-paced environmentStrong leadership and team management abilitiesProficient in Microsoft Office and hotel management software
Salary package: AED8000pm + flights, accommodation and transport....Read more...
FRONT OFFICE MANAGER - PAPA NEW GUINEA The Front Office Manager will be responsible for manage the operations of the Front Office Department by ensuring product quality standards are met and the best services are provided to all hotel guests according to the hotel’s business objectives. The Front Office Manager will assist in driving the hotel brand. We are looking for a passionate individual with high energy and a great personality to join their high performing team. Responsibilities included but not limited to:
Monitor the front office team to ensure guests receive prompt, cordial attention and personal recognitionSupervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenueMonitor Front Office, and particularly Guest Relations personnel, to ensure repeat guests and other VIPs receive special attention and recognitionMaintain inter-departmental relationships to ensure seamless customer serviceAssume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintainedSchedule and regularly conduct routine inspections of hotel areas in your controlMaintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried outKnow system recovery proceduresProvide relevant statistics and reports in a timely mannerContinually check the accuracy of room countApprove upgrades and special amenitiesMaintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of your team.Conduct comprehensive monthly departmental meetings to include a review of procedures, ideas for continuous improvement and events which warrants special handling and detailed informationCommunicate to the Group General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent informationMaintain all procedures in particular with emphasis on hotel credit policy.In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Tsunami Warnings, etcPrepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departuresWorks with Human Resources on manpower planning and managementWorks with Director of Finance in the preparation and management of the Department’s budget.Involve team in setting challenging realistic goals and track results
Ideal candidate:
Experience in a difficult country/environmentFocused on training and positive mindset who won’t get frustratedHands on – great with guests4 years' experience in a similar position or relevantBachelors degree in Hotel management
Salary Package: USD30000 + benefits ....Read more...
Front of House Manager - Luxury Country House Hotel, SurreyLocation: SurreySalary: NegotiableAre you a warm, professional, and service-driven hospitality leader? We are seeking an exceptional Front of House Manager to join the team at a stunning luxury country house hotel nestled in the heart of Surrey. With beautifully appointed interiors, outstanding service, and an enviable countryside setting, this property is a destination for refined escapes and memorable experiences. As Front of House Manager, you will be the face of the hotel and a key ambassador for the guests journey. You’ll oversee the seamless operation of the reception, concierge, and guest services teams, ensuring every guest is welcomed with impeccable service and warmth from arrival to departure.Key Responsibilities:
Lead, motivate and inspire the front office team to deliver five-star service at all timesManage check-in/check-out procedures, guest communications, and daily operationsMaintain front office SOPs, ensuring compliance with company and brand standardsHandle guest feedback, complaints, and requests promptly and professionallyWork closely with housekeeping, F&B, and events teams to ensure guest satisfactionSupport recruitment, training, and development of the FOH teamOversee scheduling, budgeting, and performance reporting
Requirements:
Proven experience in a similar Front Office or Guest Relations role within a luxury hotelA genuine passion for hospitality and delivering outstanding guest serviceStrong leadership, communication, and problem-solving skillsExperience with hotel PMS (e.g. Opera etc.)Immaculate personal presentation and attention to detail....Read more...
Assistant Front Office Manager – 4* Dublin City Hotel
Maria Logan Recruitment have an exciting opportunity for an Assistant Front Office Manager to join this exceptional 4* hotel in Dublin City.
With the support of a great team, it will be your responsibility to ensure that your guests receive that world renowned 'Céad míle fáilte'. This role will suit someone who excels in the hustle and bustle of a busy property. The ability to be creative and to thrive in a supportive and inclusive environment is a must for this role.
The ideal candidate will be well presented, have a can-do mindset, and have a passion for providing the ultimate guest experience.
If you are looking for your next move to be into a hotel that will nurture and support your passion, then this is the role for you. Please apply through the link below.....Read more...
Are you an Engineer with a background in C++?
Are you a Software Engineer looking for a new challenge or to join global multi billion dollar company?
If so I’d like to speak with you!
An exciting opportunity has arisen for a Software Developer – C++ based in Isle of Wight to join a market leading technology organisation. Due to continued growth they are seeking a Software Developer – C++ in their Isle of Wight office to be responsible for research, design, implementation and testing of software products and solutions.
The Software Developer C++ will directly report to the Software Engineer Manager.
Main responsibilities of the Software Developer C++, based on the Isle of Wight:
Develop easy-to-use web applications
Control automated testing, and manage their deployments
Collaborate with front-end and back-end teams to ensure front-end design integrate with the back-end systems
Writing front-end code
Rewrite front-end web pages
Support in the rewriting of back-end systems
Requirements of the Software Developer C++, based on the Isle of Wight:
Experienced in the following front-end languages:
. JavaScript, HTML, CSS, JSON, React.Js
Experienced in designing and implement using REST APIs and GraphQL
Proficient in using Selenium, AWS and Azure
Skilled in Linux
Back-end experience in the following:
This is a great opportunity for a Software Developer C++ that has attention to detail, takes pride in their work and wants to do the best for their customers.
This is a great chance for a Software Developer C++ to join a global company who can offer the opportunity for career progression and personal development as well as an excellent benefits package.
To apply for the Software Developer C++ job in Isle of Wight please send your CV to Rwilcocks@redlinegroup.Com or for more information contact on 01582 878810 or 07931788834.....Read more...
Job Title: Assistant General Manager – Branded Hotel Group - DublinSalary: Up to €70,000 + bonusLocation: DublinI am on the lookout for an Assistant General Manager to join this branded hotel group in Dublin. My client is looking for a confident individual with a passion for hospitality to join their team. As AGM you will support the General Manager and oversee the Heads of Department. My client is looking for someone who enjoys being on the floor and who leads by example. About the company and benefits
International hotel groupCompetitive salaryBonusCareer opportunities Discounts throughout the group
About the position
Monitor and support the front desk teamOverseeing the daily operationsAct as an ambassador for the brandAct as host and provide the highest level of customer serviceOversee the Heads of Departments and report to the General ManagerRecognise sales opportunities and train the team on these
The successful candidate
Experience in a similar position or hotelsExperience managing teamsStrong background in Rooms & Front Office Manager rolesMust be well presented with flawless communication skillsFluent in English, both written and spokenA natural team leader
If you are keen to discuss the details further, please apply today or send your cv to Ed at Corecruitment dot Com....Read more...
General Manager / Front of House Manager– Premium Flexible WorkspaceLocation: Birmingham City CentreSalary: Competitive + BenefitsContract: Full-Time, PermanentA leading provider of high-end flexible office space is seeking a dynamic and experienced General Manager to lead the operations of a flagship site in central Birmingham.This is a hands-on leadership role ideal for someone with a strong background in hospitality, serviced offices, or property management — someone who takes pride in delivering impeccable service and maintaining the highest standards across people, space, and operations.THE ROLE
Full operational responsibility for the site, including team leadership, client experience, and day-to-day functionalityBuild and maintain strong relationships with clients, ensuring high levels of retention and satisfactionLead and manage the on-site team, including recruitment, training, absence management, and performance reviewsOversee all facilities and supplier management, ensuring the space is always presented at an exceptional standardAct as a key point of contact for escalated client issues and ensure prompt, professional resolutionsManage the site helpdesk and coordinate responses to all operational requestsEnsure compliance with Health & Safety regulations across the siteSupport sales efforts by conducting viewings and promoting additional servicesPlan and host community events to enhance tenant engagementWorking from the Prestigious Birmingham City Centre Location
IDEAL CANDIDATE
Experience in a client-facing operational leadership role (e.g., front of house, serviced offices, hospitality, facilities management)Confident team leader with excellent people management skillsExceptional organisational and problem-solving abilityStrong communication skills — calm, professional, and approachableHigh attention to detail and pride in maintaining a premium environmentCommercially minded with the ability to drive retention and promote servicesKnowledge of property or workspace operations is a strong advantageLive within commutable distance to Birmingham City Centre
PACKAGE & BENEFITS
Competitive salary (based on experience)25 days holiday + bank holidaysCompany pension schemeOngoing training and genuine opportunities for career progressionWorking from a flag ship location
Interested in leading one of Birmingham’s most impressive flexible workspaces?Apply today with your CV and one of the team will contact you if you are shortlisted.General Manager / Front of House Manager – Premium Flexible Workspace....Read more...
Director of Rooms – Tabuk, KSAWe have been retained by a luxury resort in KSA to find a Director of Rooms. This role could also suit an Assistant Director of Rooms or a very strong Front Office Manager, looking for a leadership role. Due to Saudization requirements, the client is particularly interested in speaking with Saudi Nationals for this position.Director of Rooms Role – Overview:
Responsible for the oversight and management of the rooms division, ensuring the highest standards of luxury and personalized service.A dynamic leader with a proven track record in luxury hospitality, exceptional operational expertise, and a passion for delivering unparalleled guest experiences.Lead, mentor, and develop the rooms division team, including front office, housekeeping, concierge, guest services, and laundry departments.Oversee daily operations of the rooms division, ensuring seamless and efficient service delivery.Champion the guest experience, ensuring every interaction is personalized, memorable, and exceeds expectations.Develop and manage the rooms division budget, controlling expenses while maintaining quality and service standards.Contribute to the development and execution of the hotel’s strategic plans and initiatives.Ensure compliance with all health, safety, and regulatory requirements.
Qualifications, Skills & Experience:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.Minimum of 8+ years of experience in luxury hotel operations, with at least 3 years in a senior leadership role.Proven experience with top luxury hotel brands.Strong financial acumen, including budget management and financial reporting.Exceptional interpersonal and communication skills, with the ability to build and maintain relationships with guests, team members, and stakeholders.Outstanding organizational and problem-solving abilities, with a strong focus on attention to detail and quality.Ability to work under pressure and manage multiple priorities with a flexible and adaptable approach.
Salary Package Offered: Negotiable for the right person and dependent upon experience – accommodation and full family benefits offeredGet in touch: michelle@corecruitment.com....Read more...
Ravensden CE Primary School, in Bedford, are seeking a friendly, organised, and reliable individual to support the daily administrative operations of its school office. This client-facing role involves interacting with pupils, parents, staff, and external visitors, and plays a key part in maintaining the smooth and professional running of the front office.Key Responsibilities:
Acting as the first point of contact for visitors to the school, providing a warm and professional welcome to pupils, parents, and external guests
Answering and directing incoming phone calls and handling general enquiries in a polite and efficient manner
Assisting with day-to-day administrative tasks such as photocopying, printing, filing, scanning, and data entry
Supporting the preparation and distribution of school communications, including newsletters and notices
Maintaining accurate records and assisting with the organisation of pupil files and documentation
Ensuring the reception and office areas are tidy, well-organised, and presentable at all times
Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:Upon successful completion of this apprenticeship, there may be an opportunity to transition into a full-time position as an Office Administrator or Office Manager. This apprenticeship is designed to help you develop the skills and experience needed to take on these roles, so we encourage you to bring enthusiasm, a willingness to learn, and a proactive attitude.Employer Description:Business Administrator Level 3 ApprenticeshipWorking Hours :Monday - Friday, 9.00am - 2.30pm (some flexibility may be possible).Skills: communication skills....Read more...
Recruit4staff are proud be be representing their client, a leading hospitality group in their search for a General Manager to run a Public House and Kitchen in Chester.This role is ideal for someone with a strong background in hospitality management who can oversee all aspects of a food-serving pub, including front-of-house service, kitchen coordination, staffing, stock control, customer satisfaction, and profitability.What our client is offering the successful General Manager:
Annual salary £34,000 plus 10% of net profitsEstablished customer basePermanent positionImmediate interviews
The Role:
Responsible for all onsite operationsCompleting all relevant paperwork and documentationOrganising and promoting social events to enhance revenue of the siteProviding excellent levels of customer service and offering solutions to complaintsResponsible for all Health and Safety on siteResponsible for staff recruitment and management, conducting regular reviews, organising staff rotas and payroll.Conducting regular stock takes and maintaining stock levelsMaximising revenue and marginCash handling, responsible for petty cash and keeping detailed records Completing all finance paperwork in a timely manner and submitting to Head Office within agreed timeframes
What our client is looking for in the successful General Manager:
Previous experience within hospitality management - ESSENTIALA good standard of written and spoken EnglishCommercial awareness of the hospitality industryMicrosoft Office SkillsWilling and able to travel to other locations if required
Key skills or similar Job titles - Pub Manager, Site Manager, GMCommutable From - Wrexham / Deeside / Flint / Holywell / Chester / Ellesmere PortThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.....Read more...
IT Manager - Retail & Hospitality Dorset, 3 days office (Hybrid)To lead the digital transformation of a proud, innovative hospitality brand. In a rare and exciting opportunity, we’re looking for an experienced IT Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the IT Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects. From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech. This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech. The role: • Lead 2nd/3rd line technical support, maintain core systems (EPOS, ERP, CRM), and oversee infrastructure upgrades, cloud migrations, and service desk improvements. • Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU. • Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions. • Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity. • Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals. Experience: • Proven leadership in IT or technical project management • Deep experience with hospitality systems (EPOS, booking, CRM, etc.) • Strong Microsoft Cloud 365 and virtualisation experience • Excellent communication skills (technical and non-technical) • Experience in change/project management and vendor relations Technical Experience • Cloud IaaS/SaaS • Microsoft Power Platform, scripting, automation • Cybersecurity awareness & compliance • Digital storage, servers, workstations • IT support desk and service management....Read more...
Administrative duties where required including desk numbering and allocation, setting up Facilities for new members of staff and training on Sysaid for onboarding and offboarding.
Working as a link between reception and the Facilities manager
Liaising with delivery personnel to ensure all deliveries are collected, recorded and placed securely.
Furniture moving and assembling.
Coordination of the campus events including liaising with cleaners in relation to events
Ordering groceries and stationery for the GEDU campus
Preparing desks for staff who are new joiners, prepare classrooms after previous sessions.
Conducting basic handyperson services such as fixing classroom/staff room equipment’s and other DIY tasks such as painting, locks replacement/repairs, white board and soft board installation along with blind etc.
Handling heavy loads in a safe manner (manual handling training will be provided).
Monitoring stock levels of office equipment and furniture and replenishing as required.
Store management - Monitoring stock levels and ordering consumables for storerooms like cleaning and refreshment.
Acting as front of house and greet students, visitors, and staff in a professional manner.
Acting as first aider and fire warden.
Assisting the facilities manager with any ad-hoc duties.
Training:Facilities Operative Apprenticeship Level 2.Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Mon-Fri. Shifts TBC.Skills: Organisation skills,Customer care skills....Read more...
Head of UK Service Manager
Location: Hybrid travelling around the UK (must be able to commute to the office occasionally in Poole, Dorset)
Salary: £64,000 per annum + bonus with OTE
Hours: 40 hours per week, Monday Friday
Benefits: company car, bonus and much more
Were looking for an experienced dynamic and proactive Service Manager. This is a client-facing role, ideal for a natural people person who thrives on building strong relationships and delivering exceptional service. You will be the first point of contact onsite for any client issues, so a calm, solutions-focused approach is essential.
The Service Manager will be responsible for managing a large team of field engineers, ensuring efficient coordination, high performance, and quick response to service demands. If you're someone who enjoys taking ownership, leading from the front, and making a real impact every day, we want to hear from you!
Duties:
- Conduct regular performance reviews, hold teams accountable, and address underperformance swiftly
- Foster a high-performance, collaborative culture with strong development plans, technical training, and field audits
- Manage daily operations including engineers, scheduling team, call-outs, job completion, and escalations
- Lead, coach, and develop a scalable service team focused on key KPIs: first-time fix, SLA compliance, customer satisfaction, and revenue
- Monitor KPIs and intervene proactively to avoid service breaches and maximise engineer productivity
- Oversee van stock, tooling, and inventory to minimise downtime and maximise first-time fix success
- Implement quality assurance checks such as job audits and service reporting reviews
- Continuously improve scheduling processes to boost utilisation and reduce non-chargeable hours
- Support contract growth and retention through excellent service delivery and customer engagement
- Collaborate with Sales and Customer Service to identify new opportunities and ensure smooth onboarding
- Use service data to recommend upgrades or replacements and build customer value
- Lead resolution of service-related escalations, ensuring timely communication and closure
- Contribute to future service expansion by identifying and closing technical and operational gaps
- Prepare the team for organic growth while maintaining efficiency and service standards
- Ensure compliance with health and safety protocols and internal service procedures
- Manage departmental budget targets, including labour costs, asset use, and profitability
Skills:
- Must be able to build rapports
- 5+ years of experience as a Service Manager is essential
- Strong leadership and coaching skills
- Strong organisational, analytical and problem-solving abilities
- Must hold a full UK driving license and able to travel around the UK
For more information, or to find out more about this company and the benefits they offer, please send contact Shannon on 07441919648 or send an updated CV to shannon@holtrecruitmentgroup.com
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Fit within the Organisation: This role plays a crucial part of the day to day running of the business, working within a friendly team in comfortable recently refurbished premises based in Tollesbury Essex.
Key Responsibilities Include:
Promote products and services as represented by the company to Retail, Trade and Dealer based clients via (not limited to) telephone, email, Web based orders and ‘face to face’ counter sales
Assist and action interdepartmental engine/parts/service requirements
Identify and source parts and engines via the manufacturers engines, parts and accessories database and catalogues
Deal with customer questions and queries relating all aspects of the company business primarily in relation to engines parts and accessories
Representing and assisting the company during trade shows on an ‘as and when required’ basis
Attend and undertake manufacturer specific/product training as and when required
Goods Inwards processing - To assist as and when required with the process of checking incoming parts orders, goods receive via our in house dealer management system, refilling stock shelfs appropriately and to all company standard operating procedures
Parts order picking and packing - To assist as and when required with customer order picking and packing, preparing orders for dispatch, booking on local freight company systems
Parts department housekeeping - As part of the team you will be expected to assist with the general ‘Good housekeeping’ of all stock parts and locations along with front counter/shop front display areas preserving a tidy and well presented department/shop
General parts department duties - General duties as to assist the parts team and as requested by the Parts manager
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:
The company is proud of its long-term employment history offering an Ideal opportunity for a candidate who is looking for long term employment beyond the term of an apprenticeship
Employer Description:Incorporated in 1973, Volspec ltd has been a driving force within the UK dealer network for high profile brands within their business market, trading from the same premises throughout their trading years. With staff numbers of 20+, Volspec Ltd are now one of the UK’s main Volvo Penta dealers boasting a number of company and individual awards achieved in recognition of customer service excellence and sales achievements.
Now with the addition of additional product brands the business is set for positive future growth.Working Hours :Standard working week is Monday to Friday 8.00am – 5.00pm with a 1 hour lunch break.
Occasional out of normal hours working may be necessary for the working of trade shows and training events.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Non judgemental,Patience,Conversant Microsoft office,Positive Attitude,Product knowledge,knowledge of engines,knowledge of transmissions,Good Time Keeping....Read more...
Salary: €80.000Start: ASAPLanguages: Hebrew and EnglishI am on the hunt for a Hotel Manager who’s just as passionate about people as they are about performance.If you thrive in a vibrant, hybrid hospitality environment where hotel comforts meet cool vibes, keep reading—this might be your dream job!What You’ll Be Doing:
Take the reins on all things operational—recruitment, reporting, budget planning, and more (yes, you’ll wear many hats!).Make sure every guest leaves with a smile by scheduling the right people, at the right time, in the right place.Collaborate with awesome HQ teams—HR, Finance, Revenue Management, and more—to keep everything running like clockwork.Lead, inspire, and develop a team of Assistant Managers, shift leads, receptionists, and service staff—think of yourself as the captain of a lively ship!Create a safe, inclusive, and welcoming environment for both guests and colleagues, always keeping an eye out for those little details that make a big difference.Set ambitious (but achievable!) goals for your team, motivate them with your approachable style, and champion their personal and professional growth.Keep it squeaky clean and safe—health, hygiene, and safety regulations are your bread and butter.Ensure you are always compliant with local laws and our own high standards—no shortcuts here!
Who You Are:
You’ve got at least 2 years of hospitality experience under your belt—bonus points if you’ve worked in Israel!You’re a natural leader who loves bringing out the best in a diverse, motivated team.Problem-solving is your superpower, and you’re not afraid to think like an entrepreneur.Numbers don’t scare you—you understand KPIs, budgeting, and how to drive operational performance.You’re a pro with MS Office and front office systems (Sihot, Fidelio, or similar).Fast-paced, guest-focused environments are your happy place.You communicate effortlessly in English and Hebrew (extra languages = extra cool!).You’ve got a bit of wanderlust and are open to occasional travel.
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Customer Service Advisor
Are you an experienced Customer Service Assistant / Customer Service Advisor who is well organised, dynamic and puts the customer first? Do you have the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you then a leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable front office team.
As Customer Service Advisor you will benefit from the knowledge of working for a market leader. With a supportive management team and colleagues, you will be working for a business where you can grow and develop a career. A great working office environment. Monday to Friday working hours NO weekends. Spacious kitchen area where coffee and tea are provided, spacious rest area and shower facilities. Free onsite parking.
Location – Sheffield
Salary: £28,300 basic salary – 25 days Annual Leave Plus BH (32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program
The Candidate & Role:
Be an experienced Customer Service Advisor / Customer Service Assistant.
Automotive aftermarket / motor trade / factor experience (or similar) preferred but not essential.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RC Customer Service Advisor....Read more...
Group Revenue Manager, London (Hybrid) Hotels, 60k – 65k DOEI’m proud to be representing a company that specialises in the investment, development, and management of hospitality properties. It focuses on acquiring and operating hotels, resorts, and other hospitality-related real estate. They are looking for a strong Revenue professional to join their team and focus on their aparthotel properties.About the role: Responsible for optimising guest stay durations to maximise hotel revenue and occupancy. This role analyses booking trends, sets minimum stay requirements, and collaborates with the revenue and reservations teams to ensure the most profitable use of room inventory.Key Responsibilities:
Analyse booking patterns and guest stay data to identify trends and opportunitiesSet and adjust minimum and maximum length of stay requirements based on demand forecasts.Work closely with the revenue management team to implement pricing and inventory strategies.Coordinate with the reservations and front office teams to manage guest extensions and modifications.Monitor and control room inventory to prevent short stays from displacing more profitable bookings.Generate reports on length of stay trends and provide actionable insights.Collaborate with sales and marketing to promote longer stays during targeted periods.Ensure guest satisfaction by managing special stay requests and modifications.
What we’re looking for:
Demonstrable track record in Revenue Management with ability to grow market share and budget deliveryStrong problem-solving skills, strong IT skills, including Excel and PowerPointStrong background or knowledge of Marriott propertiesFlexible to change and able to react very quickly to that changeFinancially and commercially astuteA very consultative personal style in all aspects of the roleExcellent communicator with the ability to influence up and down the chainAbility to work with minimum supervision, working to own initiativeExcellent verbal and written communication skills with a strong command of spoken and written EnglishStrong organisational skills developed in a fast-paced environment
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The general repair and maintenance work, both on and off site
Ensure all maintenance activities and failures are responded to efficiently and effectively
Carry out any reasonable emergency tasks, which are requested by Line Manager/Supervisor
To undertake any other type of maintenance work in connection with functioning of the hotel premises as required by line Manager/Supervisor
Ensure safe disposal of hazardous waste products
In absence of Line Manager/Supervisor, liaise with external contractors regarding small reactive projects
Ensuring plat room is kept in good order and free from defects
Involvement in H&S daily and weekly checks
Be involved in Pro-Active Periodic Maintenance (PPM) across the property
Plumbing, Electrics and decorating skills developed
Using reporting and recording to identify options and opportunities for improvement in service quality across the hotel and support UK and Northern Europe region
Training:
Basic Electrical Safety & Repairs: Understanding wiring, fuse replacement, and safe use of tools.
Plumbing Fundamentals: Learning to diagnose and fix minor plumbing issues (leaks, blockages, etc.).
Basic HVAC (Heating, Ventilation & Air Conditioning): Intro to how hotel HVAC systems work and basic maintenance routines.
Painting & Decorating Skills: Techniques for touch-ups, wall repair, and maintaining aesthetic standards.
Preventative Maintenance Planning (PPM): Understanding scheduling and execution of regular maintenance checks.
Manual Handling & Safe Use of Tools: How to lift safely, use ladders and operate hand/power tools.
Guest Interaction & Professional Conduct: How to communicate with guests respectfully during maintenance tasks.
Department Collaboration: Cross-training on how to work effectively with Housekeeping, Front Office, and Kitchen teams
Sustainable Building Practices: How to spot and report waste, conserve energy, and promote eco-conscious facility use.
Training Outcome:Upon successful completion of the Level 2 apprenticeship, apprentices will have gained valuable skills and experience that can support further progression. This may include opportunities to apply for a Level 3 apprenticeship in a related field, pursue further training or qualifications, or explore entry-level roles within the industry. Continued learning and development will be encouraged to support long-term career growth.Employer Description:Novotel Cambridge North is a stylish and contemporary hotel located near the Cambridge North train station, offering excellent access to the city and surrounding areas. The hotel forms part of the globally recognized Accor group, a leading hospitality company with a strong presence in over 110 countries and a commitment to innovation, sustainability, and people development.
As part of Accor, Novotel benefits from world-class hospitality standards, training programs, and a culture that values diversity, inclusion, and career progression. Working here means joining a global community with opportunities to grow and learn.
The hotel is owed by Essendi, a reputable owner and operator company known for its focus on quality, guest satisfaction, and team development. Together, Accor and Essendi strive to create a supportive and inspiring workplace where team members are encouraged to deliver great service and achieve their full potential.Working Hours :Monday to Saturday, 7:30am - 6.00pm, shifts.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Key Responsibilities:
Answer telephone calls and respond to email enquiries in a professional and timely manner
Support with maintaining accurate records of service users and carers
Assist with preparing and updating staff rotas and schedulesFile and manage documents, including care plans, compliance records, and training certificates
Help with data entry and updating the care management systemSupport recruitment administration (e.g., application tracking, interview bookings)
Ensure confidentiality and data protection is upheld at all timesProvide general office support, such as photocopying, printing, and ordering supplies
Greet visitors and assist with basic front-desk duties
Participate in team meetings and staff training
Undertake tasks as directed by the Registered Manager or Sensor Administrator
What You’ll Learn:
Administrative processes in a regulated care environment
Effective communication with clients, families, carers, and professionals
Use of care sector software systems and scheduling tools
Time management, prioritisation, and customer service skills
Understanding of CQC standards and documentation practices
Requirements:
Essential:
Willingness to learn and work in a busy care setting
Good verbal and written communication skills
Basic IT skills (Microsoft Office, email, typing)
Reliable, punctual, and well-organised
Friendly and professional attitude
Commitment to completing the apprenticeship programme
Desirable:
Previous experience in an office or care environment
GCSEs in English and Maths (Grade 4/C or above) or equivalent
Training:The apprenticeship training will be delivered by Sandwell College who will support you throughout the programme.
Training will take place in person at your place of work, you will not be requried to attend college (unless there is a requirement for you to retake functional skills).Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities for permanent employment within the business in an administrative or coordinator role.Employer Description:A Domiciliary Care Service
Desired Care 4 U is a registered domiciliary care agency that provides additional support to customers with their day-to-day life. We are here to help customers with daily tasks such as personal care, preparing meals, medication support and other activities that allow them to maintain their independence and quality of life. Our experienced caregivers strive to deliver social care to customers in the comfort of their own homes while maintaining their privacy at all times. Being an inclusive agency, we cater to individuals from a variety of racial and cultural backgrounds. Our support services include Learning Disabilities, Physical Impairments and Sensory impairments, older adults, Mental Health, complex needs, Autism and children from the Leaving Care team. We also help with Social, Physical, Domestic and Personal Care.
Desired Care 4 U also encourages and facilitates customers to engage with their communities by providing companionship and assistance for outings and social activities. By promoting social interaction and involvement, customers can experience a sense of belonging, leading to a more enriching and fulfilling quality of life.Working Hours :Hours to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This role is designed to support the sales team, working directly with the senior sales negotiator reporting to the sales manager. The applicant would be required to work Saturdays and would therefore have a day off during the week.
The main functions will be the following, although are not definitive:
To register applicants onto the database
To manage the data base with regular contact to purge redundant applicants
To book viewings by calling the data base and property matching, as well as downloading email and web leads requesting viewings
Obtaining regular feedback from viewings
Conduct property viewings
Prospecting - by calling data base of local property owners with potential property to sell and booking in valuations
Prospecting - generate a tout list obtained by tracking properties that have been on the market with other agents for a period of time and not sold. Generate tout list by obtaining addresses of the tracked properties, and send letters periodically to the property owners to gain their instruction
Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold, and also to properties that have been on the market with other agents, or withdrawn from the market
Various administrative tasks to support the sales team, including printing and franking letters for posting, archiving, filing
Front office -to meet and greet potential clients who come into the office and register their details on the system for sale or let. Print and hand out brochures to applicants visiting the office
Take part in the morning sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
The successful candidate must hold a full UK driving licence and have access to their own vehicle, due to the nature of the role where you will have to conduct viewings
Training:Level 2 Junior Estate Agent Apprenticeship Standard:
Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role 20% off the job learning required and evidenced in a log provided
End-Point Assessment conducted by an external provider (interview, portfolio and knowledge based test). The end-point assessment is designed to enable apprentices to demonstrate that they are fully competent in the skills knowledge and behaviours expected of individuals at this level
Delivery of this programme will be remote via Teams
Training Outcome:
The employer is looking for someone to stay and grow with the business long-term, so there will be an opportunity to stay on full-time following the completion of the apprenticeship programme.
Employer Description:Durden & Hunt is a leading estate agent providing a comprehensive service to our customers across the globe including The United Kingdom, The United Arab Emirates, Cyprus & Spain.
We have developed an extensive knowledge of the local property market enabling us to offer a wide ranging service that is both friendly and professional as befits our reputation. We are committed to providing our customers (whether property sellers, buyers, developers etc) with individual high quality advice based on the wealth of experience of our local dedicated teams. With all the traditional values you would expect from a well-established firm combined with the latest innovations and technology, we offer a modern quality service.Working Hours :Monday - Saturday (with a day off in the week). Monday - Friday 8.30am - 6.00pm. Saturday 9.00am - 5.00pm (with 1 hour unpaid lunch).
The hours are based on the candidate being over 18 - candidates under 18 will work a maximum of 40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Driving Licence,Own vehicle....Read more...
The Apprentice Engineer will be responsible for ensuring the smooth running and stability of various systems across the business spanning front and back office. This will include monitoring critical systems, anticipating and resolving issues as they arise and thinking of ways of reducing common problems.
Responsibilities:
Be the first point of contact for the TechSupport function, managing customer queries by assigning an appropriate priority and setting the expectation with the user.
Visit users at their desks, provide remote support and active participation when located on our Tech Bars.
A good understanding incident and problem management.
Responsible for resolving and troubleshooting queries, escalating to specialists where appropriate, and managing the technical relationships with our users.
Support our users on a wide range of technologies to meet the agreed Service Level Agreements.
Training:
Information Communication Level 3 (ICT) Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 ICT qualifications
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of apprenticeship
Employer Description:Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.
Headquartered in London, we manage $172.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com.Working Hours :Monday - Friday, 9:00am - 5:00pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Hardware and software,Hard-working....Read more...
Job Description:
Our client, an independent financial services firm, has an excellent opportunity for an Investment Analyst to join their boutique team based in Scotland. This is a great opportunity for an individual to research funds and develop sector responsibility.
The successful candidate will work as a part of the existing investment team to research and select third party funds to assist with the creation of portfolios for a variety of clients, both private and institutional. The role encompasses sector responsibility to research and recommend funds.
This role is hybrid with 2 days in the office and the candidate can be based in either Dundee or surrounding areas such as Edinburgh / within commutable distance.
Essential Skills/Experience:
Front office experience in fund selection/fund research – ideally investment trust experience.
Degree in finance/ economics/ maths.
CFA holder, significant progress made with studies, or desire to work towards obtaining the CFA., the firm will support CFA studies.
Clear analytical ability - excellent attention to detail.
Enthusiastic, excellent interpersonal skills.
Strong IT skills, particularly Excel, ideally FactSet.
Proactive, with ability to work on own initiative.
Team player – collaborative and boutique team, requires good co-operational skills.
Ability to multitask, quick to learn.
Core Responsibilities:
Undertake third party fund and manager research (with focus on investment trusts and collectives) and support various projects and other ad hoc work as required by team.
Benefits:
A competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16119
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Job Description:
Our client, an independent financial services firm, has an excellent opportunity for an Investment Analyst to join their boutique team based in Scotland. This is a great opportunity for an individual to research funds and develop sector responsibility.
The successful candidate will work as a part of the existing investment team to research and select third party funds to assist with the creation of portfolios for a variety of clients, both private and institutional. The role encompasses sector responsibility to research and recommend funds.
This role is hybrid with 2 days in the office and the candidate can be based in either Dundee or surrounding areas such as Edinburgh / within commutable distance.
Essential Skills/Experience:
Front office experience in fund selection/fund research – ideally investment trust experience.
Degree in finance/ economics/ maths.
CFA holder, significant progress made with studies, or desire to work towards obtaining the CFA., the firm will support CFA studies.
Clear analytical ability - excellent attention to detail.
Enthusiastic, excellent interpersonal skills.
Strong IT skills, particularly Excel, ideally FactSet.
Proactive, with ability to work on own initiative.
Team player – collaborative and boutique team, requires good co-operational skills.
Ability to multitask, quick to learn.
Core Responsibilities:
Undertake third party fund and manager research (with focus on investment trusts and collectives) and support various projects and other ad hoc work as required by team.
Benefits:
A competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16119
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
Guest Experience Manager – Ultra-Luxury Resort, Saudi ArabiaLocation: Saudi Arabia Package: Competitive tax-free salary + luxury accommodation + full expat benefits Contract Type: Full-time | Live-in | Relocation supportedAre you passionate about creating unforgettable moments for high-profile guests? This is a rare opportunity to join one of the world’s most exclusive ultra-luxury resorts, set in a breathtaking and visionary destination on the Red Sea coast of Saudi Arabia.As Guest Experience Manager, you will be the face of exceptional hospitality — curating personalised, seamless, and emotionally engaging experiences for an elite global clientele. You'll work closely with VIP services, butlers, and resort leadership to set a new standard in service excellence.Key Responsibilities
Lead and oversee the full guest journey — from pre-arrival to post-departure
Create tailored guest experiences based on preferences, profiles, and cultural expectations
Champion luxury service standards across all departments
Collaborate with front office, butler services, F&B, and wellness to ensure elevated guest satisfaction
Handle VIP requests and complex service recovery with finesse and discretion
Train and mentor teams in emotional intelligence, luxury etiquette, and storytelling
What We’re Looking For
Minimum 3–5 years in a guest relations or butler/experience role within ultra-luxury hotels or resorts
Experience working with VVIPs, UHNWIs, or royalty preferred
Strong cultural sensitivity, emotional intelligence, and professional presence
Fluency in English required; Arabic or additional languages are a plus
Confident, warm communicator with a sincere passion for service
Thrives in remote or developing destinations with a high standard of living....Read more...
