Linking Humans is seeking on behalf of our client, a ServiceNow Elite Partner in UAE/South Africa for a strategic and dynamic Resource & Development Manager to lead workforce planning, resource sourcing, onboarding, and technical talent development within our Application Managed Services (AMS) function. This role is key to ensuring we have the right people, with the right skills, at the right timewhile also providing senior technical oversight and mentorship across projects.
Key Responsibilities:
- Resource Planning & Forecasting:
Work with cross-functional teams to track resource capacity, anticipate demand, and plan upskilling initiatives.
- Sales Pipeline Alignment:
Forecast and align resource needs with the project pipeline to ensure readiness for upcoming engagements.
- Vendor & Contractor Management:
Source and manage external contractors when internal resources are limited. Ensure compliance with technical and service standards.
- Recruitment & Onboarding:
Oversee the full recruitment lifecyclefrom job advertising and interviewing to onboarding and integration.
- Talent Development:
Drive training plans, career development, and performance growth for technical staff in partnership with People & Culture.
- Project & AMS Coordination:
Manage onboarding/offboarding processes aligned with project scopes and delivery frameworks. Capture lessons learned for continuous improvement.
- Senior Technical Oversight:
Provide architectural support and mentorship across AMS to uphold delivery excellence.
- Graduate Programme Leadership:
Design and manage our technical graduate programme, including training, rotations, and progress evaluations.
Why Apply?
- Relocation to the UAE with full support
- Attractive tax-free salary and comprehensive benefits package
- Rare opportunity to shape a growing technical capability in a dynamic, high-impact role
- Be part of an innovative and collaborative environment with a clear career growth pathway
- Influence talent strategy and technical delivery at a regional level
What Youll Need:
- Experience in resource management or technical talent acquisition, ideally within a ServiceNow environment
- Strong understanding of ServiceNow roles and implementation best practices
- Skilled in cross-functional coordination, stakeholder engagement, and vendor management
- CSA certification required; ITIL, Agile, or additional ServiceNow certifications are a plus
Apply now!....Read more...
Starting your career in strategic partnerships is an exciting opportunity to develop key business skills, build valuable industry relationships, and shape business success through collaboration and innovation. This role is perfect for a recent graduate looking to gain hands-on experience in the technology sector. With expertise in leadership strategy, digital marketing, and sales development, this company helps businesses grow by providing best-in-class marketing solutions. Their mission is to support companies in enhancing their brand presence, driving sales, and scaling effectively. This is a remote role (must be based in the UK) and the salary is £24,000. As a Vendor Alliance Executive, you will play a key role in developing and managing strategic partnerships with technology companies, managed service providers (MSPs), and vendors. This role is an excellent opportunity to learn about business development, attend industry events, and gain exposure to high-profile partnerships. With a clear career progression path, this position offers the chance to move into a PR or Vendor Alliance Manager role within two years. Here's What You'll Be Doing:Learning and Developing Partnerships: Supporting the identification, establishment, and management of relationships with key technology vendors.Strategic Planning: Assisting with the creation and execution of alliance plans, including co-marketing initiatives, joint sales efforts, and partner solution integrations.Relationship Management: Building and maintaining strong relationships with key stakeholders at partner organisations through regular communication and collaboration.Programme Management: Supporting the onboarding of new partners, ensuring agreements are met, and maximising partnership benefits.Sales Support: Working closely with sales teams to understand partner solutions and assisting in joint sales efforts.Market Research: Keeping up-to-date with industry trends, competitor activities, and emerging technologies to identify new opportunities.Performance Tracking: Assisting in tracking partnership performance, analysing data, and making recommendations for improvement.Problem-Solving: Helping to resolve any challenges that arise within partnerships to maintain positive working relationships. Here Are The Skills You'll Need:Strong Communication: Confident verbal and written communication skills to convey ideas clearly and build relationships.Willingness to Learn: Enthusiasm for developing knowledge of strategic partnerships and technology solutions.Analytical Thinking: Ability to interpret data, trends, and insights to support decision-making.Relationship Building: A proactive and engaging approach to networking and relationship management.Organisation and Project Management: The ability to manage multiple tasks effectively and prioritise work.Problem-Solving Mindset: A logical approach to identifying challenges and finding solutions.Interest in Technology: A keen interest in cloud services, SaaS, and the wider technology industry.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job:Career Development: A structured path to move into a PR or Vendor Alliance Manager role within two years.Professional Growth: Exposure to industry-leading technology vendors and strategic business partnerships.Hands-On Learning: Practical experience in business development and marketing.Competitive Salary: £24,000.Remote Working: Flexibility to work from home while gaining industry experience.Networking Opportunities: The chance to attend key industry events and build professional connections.Starting your career as a Vendor Alliance Executive provides an excellent introduction to business development, marketing, and the technology sector. This role offers a unique opportunity to develop skills, build industry relationships, and create a foundation for a successful career in strategic partnerships.....Read more...
Your future starts here!Do you have a passion for HGV’s? Do you strive to deliver excellent customer service? Are you looking for a career with an industry leading brand? If so, you are in the right place. We offer a customer service apprenticeship that sets you up with a career for life.TruckEast is an established Scania dealer and one of the UK’s largest independently owned commercial vehicle workshop operators. Representing the Scania brand enables TruckEast to provide premium quality new and used vehicles for customers across their region. More than that, the Scania badge over their workshops sets the standard for the highest quality products and performance in both sales and aftersales. Operating from 13 dealer points, right across the eastern counties of England, TruckEast provide service and specialist aftersales support for all-makes of HGV, passenger vehicles, vans and all types of agricultural and industrial vehicles.Why choose a Scania apprenticeship?An apprenticeship scheme is one of the best ways to have first class on-the-job training and earn a regular wage. The award-winning programmes are run by education provider Remit – they’ll give you the chance to join a world-renowned company and gain a nationally recognised qualification.As part of the Scania Apprenticeship Programme, you will have the opportunity to gain new skills and knowledge whilst being the face of one of TruckEast’s branches. You will also receive excellent training at Scania’s state-of-the-art learning academy to further develop your new skills and knowledge to the next level. Through a combination of practical and theoretical learning; the apprenticeship programme is designed to make the most out of your potential.TruckEast is a dynamic and exciting work environment. If you are highly-motivated and enjoy responsibility, they want to hear from you!Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:There are plenty of opportunities to progress within TruckEast after you complete your apprenticeship.Great benefits package including:
30 days holiday each year rising to 34 with length of service
Fully funded training programme
Tablet provided to support training
Non-contributory savings scheme for each apprentice, which is paid out to each graduate after 10 years service
Private medical insurance
Enhanced employer pension contributions
Opportunity to complete Duke of Edinburgh Gold Award
Team days out
Mentor and manager support throughout
Employer Description:TruckEast is an established Scania dealer, and one of the UK’s largest independently owned commercial vehicle workshop operators.
Representing the Scania brand enables them to provide premium quality new and used vehicles for customers across the eastern counties.
With 13 dealer points, across Northamptonshire, Buckinghamshire, Cambridgeshire, Suffolk, Norfolk and Essex, they can provide specialist aftersales support. This means convenient, local access to a one-stop-shop for commercial vehicle servicing, repairs and maintenanceWorking Hours :Monday to Friday, 8.00am - 5.00pm or 9.00am - 6.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Excellent telephone manner,Initiative....Read more...
Key areas of responsibility
1. Entries & Invoicing
Checking and uploading of examination entries
Processing sales invoices for exam entries
Keeping invoices issued in line with current/updated exam bookings
Working with AR colleagues to monitor payments received
Processing adjustments and refunds
Tracking centre and representative accounts
2. Fees & payments
Checking/approving examiner fee and expenses claims and maintaining records
Calculating and submitting centre representative commission and expenses claims and maintaining records
Liaising between LCME stakeholders and Finance/Payroll/HR -resolving any queries
3. Suppliers & analysis
Setting up suppliers
Raising purchase orders and monitoring/payment of suppliers
Reconciling/resolving clarity travel payment issues
Dealing with queries from suppliers, UK/ overseas centres and reps
Assisting the manager with budget analysis of income and expenditure
General office administration, including filing
4. Undertake a programme of continuing personal development, including the development of specialist skills and knowledge as required5. Management Trainee Responsibilities:
Assist in the development and implementation of financial strategies and plans
Participate in various training programs to gain a comprehensive understanding of the department's operations
Collaborate with senior management to identify areas for improvement and develop solutions
Conduct financial analysis and prepare reports to support decision-making processes
Learn and apply best practices in financial management and reporting
Support the team in day-to-day operations and special projects
6. Ensure personal compliance with all of UWL’s procedures, policies and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control and health and safety
7. To work in accordance with UWL’s equality and diversity policies.In addition to the above areas of responsibility, you may be required to undertake any other reasonable duties relating to the broad scope of the positionTraining:OverviewWith the Chartered Manager Degree Apprenticeship (CMDA), the Claude Littner Business School at the University of West London offers you the opportunity to gain a high-quality degree, on-the-job experience and a professional pathway for career development.
The CMDA is part of the Degree Apprenticeship programme, a new government and industry scheme that guarantees a high-quality degree, geared around the needs of employers and employees.
Combine 'off the job' study at the University of West London with a paid position, enabling you to graduate with significant work experience alongside a respected degree qualification.
Developed by a group of 20 businesses led by Serco, the CMDA produces managers with the management skills and qualities required by employers of all sizes and from all sectors.
We have tailored our delivery of this course to fit in with the needs of your working day, allowing you to balance education and business demands. Training Outcome:Finance or Business Support Administrator.Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025.
We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024.
The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
*University status awarded in or after 1992
The College
The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission.
LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university.
The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
