The Instrumentation Calibration Services (ICS) department has the responsibility of calibration, maintenance, managed collection, storage and delivery of test & measurement equipment to support the Barrow site & external commercial customers. Equipment maintained includes Electrical, Mechanical, Dimensional & Optical, Temperature, Gas, Fixed Plant and Ionizing Radiation test and measurement equipment.
The core duties may include:
Calibration, maintenance and repair of test and measurement equipment
Working with subject-matter experts to support and provide advice on critical measurement activities to ensure equipment meets specifications
Use of cutting-edge metrology hardware and software, providing the opportunity to be involved with developing the automation of equipment and laboratory standards
Calibration of on-site equipment and supporting specialist measurement projects
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business, there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be o....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be organised....Read more...
Senior Mechanical Engineer – Biotech Mechatronics – Cambridge
A spin-out Biotech company, based in Cambridge, is currently hiring several Senior Mechanical Engineers to join them and help accelerate the proof of concept, design, development, building, and testing of a novel life-saving biotech manufacturing device.
Your focus will be accelerating the proof of concept, design, development, building, and testing of the hardware of this new biotech device, collaborating with some excellent Medical Devices Physicists, Scientists, Electronics Engineers, and Design Engineers.
This role involves working on the design and development of this biotech manufacturing device, using 3D CAD. Therefore, specific CAD experience will be essential, ideally SOLIDWORKS.
We need senior-level candidates, someone who has worked on mechatronics, automation, robotics, precision devices or another complex electro-mechanical technology.
Due to the size of this company, you will be exposure to other areas of the business, including third-party meetings and attending Biotech, Medical Devices and Science conferences and trade shows. Consequently, it would be ideal if you have previously worked for a start-up/scale-up company or worked for a Medical Devices/Biotech/Scientific Design Consultancy and know what it’s like to wear multiple hats when needed. Experience in Medical Devices, Scientific or Biotech companies is not essential; we can also look at candidates from other complex sectors.
The technology you will be working on will save lives. I can provide more details once you have made an application. Most candidates I have spoken with find the work rewarding due to the impact this work will have on lives.
It is expected that you would hold a degree and a masters in a related Medical Devices, Mechanical Engineering, Design Engineering, Electronics Engineering, or another relevant scientific subject that led you into a Mechanical Engineer role.
You will also be rewarded with an excellent starting salary, enhanced pension, bonus, healthcare, other benefits, and future career development as the company grows while also working in an interesting field on a product that could help a lot of people.
As this is an exciting role, joining a start-up company at the beginning of their journey, I’m expecting a lot of interest in the role. So, if you are interested, please apply straight away or risk missing out to someone else.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices, Biotech and Drug Discovery recruitment specialists, Newton Colmore, on +44 121 268 2240 or submit an application, and a member of our team at Newton Colmore will be in touch with you.....Read more...
IT Support Engineer (1st/2nd Line) CO Manufacturing Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits:25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turn over Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK. Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process from design and production through to delivery. We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role:The role is aimed at someone with at least 1-3 years’ experience in 1st line support who is also ready to learn and take responsibility for more complex troubleshooting and technical tasks. You will be working in a small helpdesk team providing support to both our onsite manufacturing facility and wider sales network.This is a hands-on role based on site. At times you will need to work directly on the factory floor or complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other key responsibilities include:
Initial point of contact for usersTroubleshooting and resolving common and reoccurring issues under the guidance of the senior support staffEscalate complex and unresolved ticketsSupporting the administration of Windows Server, Active Directory, Group Policy and user permissionsSupporting Microsoft 365 and device management through Intune and Endpoint ManagerHandling installation, upgrades and system maintenance tasksDocumenting fixes and helping build internal knowledge basesAsset Management
What we are looking for:
Experience in a 1st or 2nd line support roleStrong knowledge of general helpdesk support e.g. MS365 user support, installing hardware/software, troubleshooting issuesA basic understanding of networking including routing, switching, VLANs, VPNs and firewallsClear communicator who can explain issues in a straightforward way
How to apply:Ready to start your career with us? Apply with your CV INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Business Central / Microsoft Dynamics Systems Administrator Crewe - Hybrid Up To £40,000We are looking for a proactive, technically confident Systems Administrator with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, and rapidly expanding client’s team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities.You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential.This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a Systems Administrator, 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role with experience on Microsoft Dynamics / Business Central this opportunity is not to be missed.The Role:
Provide 1st line IT support across hardware, software, networks, and cloud services.
Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.
Troubleshoot business application issues, integrations, and user errors within BC and connected systems.
Manage new starter onboarding: account creation, hardware configuration, and access setup.
Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.
Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).
Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.
Escalate complex technical issues to internal teams or external vendors when needed.
Maintain accurate technical documentation, knowledge base articles, and support procedures.
Act as a key liaison for IT suppliers, software providers, and support partners.
Deliver ad-hoc user training, best-practice guidance, and system walkthroughs.
Ensure compliance with IT policies, security standards, and internal processes at all times.
You:
Demonstrated experience supporting Microsoft Dynamics Business Central in a user-facing role.
Strong technical troubleshooting ability with excellent problem-solving skills.
Confident working independently and managing workloads under pressure.
Highly organised with strong prioritisation and multitasking capability.
Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users.
Strong attention to detail and a commitment to delivering high-quality service.
Curious, analytical mindset with a desire to continually develop technical knowledge.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
We’re looking for an enthusiastic, IT-focused individual looking to develop their skills within a 1st line support role for a rapidly growing organisation.
You will help resolve IT related issues for over 650 sites across the UK. You will need to work fast and determine if issues can be resolved internally or need to be escalated to 3rd parties. You will be responsible for ensuring users are kept updated and deliver a high level of support and customer service.
The role will include training days for your time with Estio training, and 1 day a week to complete course work.
Duties and key responsibilities
You will:
Be the first point of call for colleagues across the business, diagnosing and assisting them with their issues over the phone and via email.
Work as part of a team to resolve incidents and requests within a given SLA.
Work with our 3rd party support providers to ensure incidents are resolved.
Liaise with end users to ensure they are kept informed about the progress of their issue.
Be able to diagnose and resolve common software and hardware issues.
Discuss and explain issues with users in a non-technical way where required, to gather the right information to progress their issue.
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:Full-time 1st Line engineer with possible internal progression such as:
Infrastructure
Data Teams
Leadership
Security
Employer Description:We’re a group of vet practices and businesses across the UK, working in true partnership to help keep pets healthy and happy. That’s why we’re called VetPartners!
Our veterinary teams receive centralised support in all areas, from finance to IT and marketing, as well as fantastic benefits, training and investment, meaning they can focus on what really matters: delivering outstanding care to your pets.Working Hours :Monday - Friday 9am-5pm.Skills: Customer service experience,Keen to learn,Work to meet deadlines....Read more...
Were looking for a Senior Electrical & Electronic Design Engineer to join a forward-thinking engineering business in Poole. This role combines hands-on design, project leadership, and mentoring within a collaborative team developing bespoke test, measurement, and automation systems for high-reliability industries.
Working alongside project managers, mechanical engineers, and software specialists, youll take technical ownership of electrical and electronic design from concept through to final build and test.
Key Responsibilities:
- Lead and deliver electrical and electronic design for bespoke engineering projects.
- Generate design specifications, wiring schematics, and PCB layouts.
- Produce accurate cost estimates and technical documentation.
- Review and approve manufacturing drawing packs and ensure readiness for build.
- Provide technical support and guidance to less-experienced engineers.
- Liaise with customers to clarify requirements and ensure design intent is achieved.
- Work closely with manufacturing and test teams to resolve build or test queries.
- Supervise and participate in Factory and Site Acceptance Testing when required.
- Research, specify, and source components or materials for specialist projects.
- Stay up to date with industry and design standards to ensure compliance and innovation.
About You:
- Degree or HND/HNC in Electrical or Electronic Engineering (or equivalent).
- Minimum 5 years experience in design and implementation of electrical or electronic systems.
- Strong knowledge of analogue and digital circuit design.
- Confident producing wiring diagrams, schematics, and documentation for manufacture.
- Experience designing test equipment or automation systems.
- Skilled communicator, comfortable engaging with internal teams and clients.
- Able to meet BPSS security clearance requirements.
Desirable:
- 18th Edition qualification.
- Background in power engineering or experience with National Instruments hardware/software.
Why Join?
- Be part of a high-tech engineering environment where your designs become real products.
- Variety every project is different, offering fresh technical challenges.
- Opportunity to mentor junior engineers and shape future design capability.
- A company culture that values precision, collaboration, and innovation.
How to Apply
Interested? Id love to tell you more about this role call Ian Broadhurst on 07734406996 or drop me a message at ian.broadhurst@holtengineering.co.uk.....Read more...
Electronics Apprentice Engineers will work primarily within the electronic controllers team, but will also have exposure and involvement through rotation to other engineering disciplines such as Design, Test, Research and Development, Project or Systems Engineering.
You will focus on all aspects related to the full Engineering lifecycle of systems and products. You will be expected to:
Design
Develop
Specify
Analyse
Test
Validate
Modify designs and solutions to satisfy customers requirements and in-service operations
Within the Electronic Controllers team, work will focus around developing and qualifying hardware and software solutions, which control aircraft life support systems and environmental control systems
Training:Degree level Electromechanical Engineer apprenticeship standard includes:
Level: 6 (integrated degree) BEng Electromechanical engineering; BSc engineering or other engineering degree that fully aligns to the KSBs on the apprenticeship
Training Outcome:
The future prospects at Honeywell are outstanding
This is a global company and the opportunities are many and varied
Employer Description:When you join Honeywell Aerospace Yeovil, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fuelling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all our employees enjoy access to dynamic career opportunities across different fields and industries.Working Hours :Monday to Friday, 9.00am to 5.00pm. One day a week at Yeovil College.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working,Good co-ordination & dexterity....Read more...
Finishing/Service Engineer CO Home Improvements Competitive Salary + Van Full time Benefits:Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking About us:CO Home Improvements are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you. About the Role:
To be responsible for resolving manufacturing or fitting issues with our windows, doors, bi-folds, warm roofs and conservatory roofsSmall amount of joinery work (skirting and laminate)To provide excellent Customer Service whilst at customers propertiesTo be responsible for ensuring quality work is carried out at all timesTo support Customer Services to assist with resolving production issues as and when required
What we are looking for:
Previous experience in all aspects of warm roofs, conservatories, window, door and bi-fold manufacturing including fitting doors and windowsPrevious joinery experience in fitting skirting and laminate flooringThe ability to fit any miscellaneous hardware or fittings that may be required such as handles, hinges, glazing, letterboxes etcThe ability to measure sizes accurately with the relevant measuring toolsExcellent product knowledge
If the above sounds like you, we would like to hear from you!How to apply:Ready to start your career with us? Apply with your updated CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Provide technical support to customers both internal and external through a range of communication channels
Communicate with all levels of stakeholders, talking them through steps to take to resolve issues or set up systems, keeping them informed of progress and managing escalation and expectations
Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
Support the roll out of upgrades or new systems or applications
Apply the appropriate security policies to ICT tasks in line with organisational requirements
Undertake the relevant processes with the relevant tools and technologies to resolve ICT technical issues
Document or escalate ICT tasks as appropriate to ensure a clear audit trail and progression of issues
Practice guided continuous self-learning to keep up to date with technological developments to enhance relevant skills and take responsibility for own professional development
Training:Your apprenticeship programme is with Keibra. Keibra deliver training onsite at our own premises in Burnley (BB11 5UB), with some sessions provided remotely as and when it is more suitable. The scenario based, face-to-face, practical training sessions means you can put your new skills into practice within a professional working environment and develop the competency you need to be an IT Support Engineer. You will also have a work mentor and 1-2-1 sessions with the trainers from Keibra.Training Outcome:Seriun have an amazing Career Progression policy of internal recruitment over external giving you the opportunity to progress into 2nd or 3rd line support roles, and they also have a dedicated Cyber team. Employer Description:Seriun is a leading Managed Service Provider of IT, telecoms, and cyber security solutions. Our objective is to provide proactive, effective solutions for these core technology services, which are a critical component to our clients’ success. We manage thousands of incidents, so our customers can focus on delivering exceptional service. We have recently taken extra steps towards offering a fully customer-centric service that has exceptional added value to our customers. We’re proud to go above and beyond the level of customer service offered by competitors of the same size. Our headquarters are in Lancashire and in 2020 we opened a new office in Manchester City Centre, giving great coverage to growing businesses across the Northwest and nationally across the UK. We’re an equal opportunities employer who values diversity. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Working Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Patience....Read more...
Solar Operations Engineer – Renewable EnergyLocation: Milan / Madrid or Lisboa – Hybrid working Our client is a global renewable energy company and one of Europe’s largest independent power producers. They develop, build and operate a diversified portfolio of clean-energy assets, including wind, solar, and energy storage to supply reliable, affordable renewable power while minimising environmental impact. They integrate sustainability and community engagement into every project, supporting social, ecological and local-economic value beyond just electricity generation. They are looking for a Solar Operations Engineer responsible for ensuring the optimal performance, reliability, and efficiency of solar power systems. This role involves monitoring, maintaining, and troubleshooting solar installations, conducting performance analyses, and implementing improvements. You will work closely with technical teams, site managers, and maintenance providers to ensure smooth operations and maximize energy production. Key ResponsibilitiesSystem Monitoring and Performance AnalysisContinuously monitor solar power systems using SCADA or other monitoring tools.Analyze performance data to identify trends, inefficiencies, and areas for improvement.Generate detailed performance reports for internal teams and clients.Maintenance and TroubleshootingConduct regular preventive maintenance on solar installations to ensure optimal performance.Diagnose and resolve operational issues, including inverter failures, communication problems, and module defects.Coordinate with field technicians to perform corrective maintenance and repairs.System OptimizationImplement performance enhancement measures based on data analysis and industry best practices.Recommend and apply upgrades to hardware and software components.Collaborate with design and installation teams to integrate new technologies and improvements.Compliance and DocumentationEnsure all operations and maintenance activities comply with safety standards, local codes, and industry regulations.Maintain comprehensive documentation of maintenance activities, performance data, and system configurations.Prepare and update operation manuals and maintenance logs.Technical Support and Training:Provide technical support to field technicians and clients.Conduct training sessions for team members on system operation, maintenance, and troubleshooting.Stay updated on industry developments, new technologies, and best practices.Project CollaborationWork closely with project managers during the handover phase to ensure smooth transition from installation to operation.Participate in project planning meetings to provide operational insights and recommendations.Assist in the commissioning and testing of new solar installations.About YouMinimum of 3-5 years of experience in solar operations, maintenance, or a related field.Proven experience in monitoring, maintaining, and troubleshooting solar power systems.Experience with performance analysis and optimization of solar installations.Bachelor’s degree in Electrical Engineering, Renewable Energy, or a related field. A Master’s degree is preferred.Relevant certifications (e.g., NABCEP Operations and Maintenance Specialist) are highly desirable. Competencies & behavioursStrong analytical abilities to interpret performance data and identify issues.Skilled in troubleshooting and resolving operational challenges efficiently.Excellent verbal and written communication skills for effective stakeholder interaction.High attention to detail in monitoring, maintenance, and documentation.Proven ability to collaborate within multidisciplinary teams.Proficiency with solar monitoring and analysis platforms (e.g., SCADA systems, SolarEdge Monitoring, SMA Sunny Portal).Experience using data analysis tools such as Excel and Python.Solid understanding of PV technology, inverters, and balance-of-system components.Knowledge of electrical systems, including AC/DC circuits and power electronics.Familiarity with safety standards, local codes, and solar industry regulations.About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm. We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.....Read more...
To learn from the company’s Systems Engineers and Solutions Architects to develop the skills required to support technologies across the company’s customer base, and to become knowledgeable in all the tools and solutions required to deliver that support effectively.
To assist in the provision of IT helpdesk support to customers through our main communicative mediums of ticket/helpdesk system, email, telephone, and on-site.
To assist the company’s Systems Engineers and Solutions Architects in their roles to ensure the effective and timely delivery of support.
To proactively manage and communicate own workload effectively, liaising with the Support Manager and other colleagues to ensure customers receive timely support and target SLAs are met.
To assist in the maintenance and development of company documentation, ensuring solutions are documented sufficiently for any engineer to support.
To undertake company provided training and proactively seek out your own learning opportunities to develop new skills. To share that knowledge internally to ensure best practice is adopted throughout the company and that value for money is achieved from continued professional development.
To continually develop knowledge within IT to work towards acquiring the requisite skills and knowledge of a Systems Engineer.
Just one addition needed – as the role is fully remote, the candidate needs to be able to provide a home office workspace and suitable internet connection. We will provide pretty much everything else (laptop, screens, peripherals, software, access, etc.). We typically put this in our own adverts as:
Access to a reliable broadband connection at home (5Mbps or better).Suitable environment at home to work from, including space to run multiple monitors.Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance.
Maintain regulatory, legal and professional standards.
Support the information systems needs for your business.
Training Outcome:
Ideally, they will have worked f2f with colleagues previously. Doesn’t matter what industry: warehouse, hospitality, office, retail, etc.
They are happy to see candidates without work experience if their passion for tech shines out of them!
Employer Description:The Cutter Group of companies is one of the world’s leading suppliers of virtualized computing solutions. Our aim is to deliver cutting edge expertise in providing sustainable, cost-effective solutions and services delivering optimized performance of IT infrastructures. Headquartered in the UK, with a subsidiary in Cyprus, the Group’s reach is far and wide. The Group has wide ranging experience across multiple sectors, including education, local and national government, financial services and many others. We have a very strong reputation with a proven track record in delivery having influenced hundreds or thousands of users across an extensive and diverse range of virtualized environments worldwide. Formed in 2005 Cutter has established a reputation as a market leader in the design, deployment and support of virtualized solutions in both the desktop and data center environments. Cutter’s architects and engineers are recognized as leading technical experts in both desktop and server virtualization. We work closely with technology provider’s technical and development teams to ensure that our customers benefit from all the advantages this technology offers, and we are often engaged in supporting large scale and complex deployments all over the world. Our position as the leading technical experts in this technology has led us to develop a unique business model and Cutter has developed a thriving international business. Our remote deployment and management capabilities for virtualized solutions enable us to support customers and other technology partners anywhere.Working Hours :Monday-Friday, 9am-6pm with an hour’s lunch.Skills: Communication skills,Passion for technology,Self motivated,Proactive communications,Positive attitude....Read more...
Overview:A leading engineering organisation is seeking a skilled Hardware Design Engineer to join their Barnstaple-based team. This hybrid role involves designing 19” rack systems housing server processors, EU, PSU, µP boards, and IO boards. Previous experience with ATE or test equipment design is highly desirable, particularly within aerospace or defence sectors.
The ideal candidate will ideally have experience with Zuken design tools, although applications from candidates using other design software are welcomed.
Due to security requirements, only sole British nationals are eligible to apply.
This is an exciting opportunity to work in a multi-discipline environment, contributing to critical projects with real-world impact. The ideal candidate is detail-oriented, methodical, and passionate about engineering, with the ability to work proactively within a team.
Key Responsibilities:
Interpret technical requirements and deliver designs using 19” rack systems.
Produce and manage associated documentation, including BOMs, assembly drawings, wire lists, and test notes.
Assess and contribute to design certification requirements such as LVD and CE marking.
Follow established processes and procedures.
Collaborate with other engineering functions to resolve design and production challenges.
Qualifications:
HNC/HND in a relevant engineering discipline.
ONC/OND may be considered with demonstrable industry experience.
Essential Skills & Experience:
Strong knowledge of 19” rack systems from vendors such as Orion, Prism, Canford, or nVent.
Electrical/electronic design experience with the ability to produce technical documentation.
Familiarity with LVD and CE marking requirements.
Proficient in Microsoft Office (Word, Excel, Outlook, Internet).
Hands-on skills with mechanical and electrical operations: soldering, crimping, looming, and electromechanical assembly.
Understanding of production control documentation and traceability.
Excellent attention to detail, organizational skills, and a methodical approach to problem-solving.
Team player with the ability to work independently when required.
Ideally experienced with Zuken design tools (open to other design tools).
Desirable Experience:
Aerospace or defence industry background.
ATE or Test Equipment design experience.
Awareness of Environmental, Health & Safety regulations.
Eligibility:
Sole British nationals only due to security requirements.
To Apply:If you are a motivated Hardware Design Engineer looking to contribute to challenging projects within a supportive, forward-thinking team, please apply today.
....Read more...
Are you passionate about delivering exceptional service to customers? We're seeking a skilled an IT Field Service Engineer to join our team in Chesterfield.Your role will be pivotal in ensuring the smooth operation of ICT & AV equipment at client sites through preventative maintenance, repairs, and expert support. The role will predominantly be working with our education partners, so it may be of interest to someone who has a knowledge of working with schools and has an interest in making a difference to the use of technology in education.Benefits of Working with Us:
Annual Leave: We offer 20 days annual leave per year increasing 1 day per year up to a maximum of 25. In addition to this we close the business down over the school Christmas holidays - the team have to hold 3 days of their allowance back but get 2 weeks off fully paid (this normally accounts for an additional 7 -8 days paid holiday)Private Medical Insurance (PMI): It includes mental health wellbeing cover & Gym membership discountsMileage Allowance: Provided for business travelUniform: Provided for employeesFlexible Working: Championing a flexible working approach for all employees
Key Responsibilities:
Collaborate with the service department team to conduct preventative maintenance visits and repairs on ICT & AV equipment at client sitesInstall and monitor classroom equipment, maintaining efficient maintenance schedules, warranty logs, and repair arrangementsEnsure licensing checks are conducted in accordance with service level agreementsProvide advice, support, and handover information to clients and, when necessary, pupils on-siteLiaise with third-party suppliers and provide support for complex client issuesAssist clients and staff with new product demonstrations and training on hardware and softwareCreate backups on-site for clients and manage security measures and protection protocols for internet browsingPerform basic scheduled maintenance on audiovisual equipment and conduct fault finding with peripherals, offering remote 1st and 2nd line supportManage server and network operations both on-site and remotely, including installation of new cabling and decommissioning of redundant equipment and cabling
Skills and Experience:
Proficiency in Windows servers 2012-2022 and strong MS Office skills with knowledge of O365Comfortable using all versions of Windows and experience with Network Security TechnologiesFamiliarity with Hyper V / VM ware, Active Directory, Group Policy Management, DNS Configuration, and DHCP ConfigurationAdditional practical experience with WSUS Management, MDT / WDS capture, and Antivirus knowledge is advantageousKnowledge of routers, switches, iPad Deployment Solutions, and Apple Network Configuration is desirableAbility to diagnose failures, take corrective action, and repair on-site
Attributes:
Self-starter with the ability to drive projects to completion independentlyExcellent interpersonal skills with a strong focus on customer serviceMaintains professional standards of quality of work, personal presentation, and conductCollaborative team player with a customer-focused mindsetFlexible and adaptable to changing priorities and tasks
Join Us:If you're ready to take your career to the next level and be part of a dynamic team committed to excellence, we want to hear from you! Please submit your CV to the link provided & we will be in direct contact.Don't miss this opportunity to make a difference in the field of ICT & AV equipment services!....Read more...
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1st Line Support Technician | Up to £31,110 | Kilburn Are you a 1st line engineer with at least 6 months of recent IT support experience? Our client is a well-established MSP, and they are looking for a 1st Line Support Technician to join their fast-growing team. The candidate will be required to work on the Customer Support Team as well as working on specific projects and tasks defined with you by the Management Team You will report directly to the 1st Line Team Leader who works within the Customer Operations groupYou will not be a call logger, with the expectation being that you can resolve at least 85% of all the incidents you log yourself.You will be part of a fast-growing team of support specialists and will be expected to bring your own skills and customer service into the team and contribute to the general learning environment we have.General Skills & Experience:
Strong customer care and client-facing skillsGood verbal and written communications skills Excellent telephone mannerOrganised, focused, and rigorousProven problem-solving skillsAble to work in a team environmentStrong team focus and ability to work with and without direct supervision
Technical Skills:
Microsoft Windows 8 to 11Office 2010 - 2019 – especially OutlookOffice 365 – All featuresPC Hardware troubleshooting and optimisation Network PrintersRouters and WAP knowledge / exposureGood understanding of Network Technology VLAN and IP routing protocolsUnderstanding of Enterprise anti-virus suites
If you are interested please contact me ASAP for more information on soniab@justit.co.uk
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