HR AdministratorExciting career opportunity alert! Our client’s HR department is seeking a highly organised and self-motivated individual with a passion for HR to join their team preferably immediately. This is the perfect role for someone starting their career in HR, as full training and support will be provided. As part of their dynamic HR team, you will eventually take on responsibility for administrating all HR functions. In the role of HR Administrator, you will ensure that all stores comply with the latest HR policies and verify that every employee has the correct right-to-work documents. Based at the Head Office, you will also have the chance to work remotely across multiple locations. Don’t miss out on this fantastic opportunity to grow your HR career with them!This is a fantastic opportunity, apply NOW!Key responsibilities include
Dealing with all types of HR enquiries.Manage HR functions for 600+ employees.Recruitment: Manage new starter files. Generating individual employment contracts.Respond to individual employee requests and produce relevant correspondence.Efficiently run two HR systems in a mirror – monitoring, maintaining, updating.Monitoring staff performance and attendance.Working together with Regional Manager and Area Managers to manage stores discipline: disciplinary, grievance, appeal etc. Manage all cases from A to Z.Review all the Terms and Conditions of employment in accordance to change in law and Head Office updates. Advising line managers and other employees on employment law and the employer's own employment policies and procedures. Ensuring that all stores operate in accordance with the latest HR policies.Organising staff training sessions and activities. Drafting training material.Off-boarding.Reporting.Working close with senior management.
Skills required
Self-motivated with strong organisational skills and ability to meet deadlines.You need to have excellent communication skills, including high standard of written English, good numeracy skills, good telephone manner, politeness and have high levels of confidentiality and discretion.Accuracy and attention to detail.Good knowledge of all Microsoft packages and database management.Experience in office administration.HR Graduate with a previous experience working in HR or similar role for at least 12 months, preferred but not essential.
What they offer:Salary from £26.5k-£28k depending on previous experience.Office based 40h/week, Monday to Friday 9am to 5:30pm.Experience in a multi-site environment and opportunity for personal development and progression to senior position.28 days annual leave.40% staff discount at their stores.Paid courses to increase qualification level.Co-operate events.If you are committed, results oriented, have a drive to take on challenges, please apply in confidence with your complete CV along with a covering letter ASAP.*PLEASE NOTE – by applying to this position, you agree for your CV and cover letter to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website.....Read more...
Recruitment and Onboarding:
Provide comprehensive administrative support to the Head of HR throughout the recruitment and onboarding process. This includes drafting and placing vacancy advertisements, acknowledging applications, responding to candidate queries, and issuing unsuccessful outcome notifications.
Assist with shortlisting and interview coordination by scheduling interviews efficiently in collaboration with the Head of HR and hiring managers, ensuring compliance with BSC policies. Prepare offer letters and draft employment contracts for new starters, ensuring all required documentation is collected promptly.
Request and track references, ensuring responses are received and filed within required timeframes. Set up new employees on PeopleHR and complete onboarding checklists.
Coordinate induction processes with hiring managers, ensuring all sessions are scheduled and completed.
Liaise with the SHARP IT team to ensure new joiners receive laptops, IT equipment, and system access on time.
HR Records, Systems and Data:
Maintain accurate and up-to-date employee records on PeopleHR, including personal details, absence, training, and employment data.
Ensure new starters sign contracts and acknowledge policies promptly.
Manage the staff filing system, ensuring digital files are complete, accurate, and stored securely in compliance with data protection and confidentiality standards.
Update staff contact details and maintain the accuracy of the TextAnywhere database.
Payroll Administration:
Prepare and submit accurate monthly payroll information, including details of new starters, leavers, contractual changes, sickness, and absences.
Ensure all data is complete and submitted within deadlines.
Collaborate closely with finance to guarantee payroll accuracy and timely processing.
Performance, Probation and Training:
Support the probation review process by issuing documentation, tracking completion, and following up as required. Assist with performance reviews by monitoring self-assessments, 360 feedback, and manager reviews.
Enrol new starters onto mandatory e-learning modules and monitor completion monthly. Coordinate staff training sessions, maintaining attendance records, feedback forms, and training logs.
Benefits Administration:
Administer employee benefit schemes, including private healthcare, dental cover, Employee Assistance Programme (EAP), cash plans, and remote working support.
Exit Process:
Manage all aspects of the exit process, including preparing leaver documentation, updating PeopleHR, and coordinating final payroll details.
Arrange IT equipment return and laptop collection with SHARP IT promptly.
Schedule and complete exit interviews, sharing emerging trends or themes with the Head of HR.
General HR and Office Administration:
Provide support to staff with PeopleHR queries, including holiday cancellations and absence amendments in line with policy.
Attend WATCH (employee welfare) and SHEQW (Safety, Health, Environment, Quality and Well-being) meetings, taking minutes and circulating actions as required.
Offer administrative support to the SHEQW team and assist with general office tasks such as handling incoming mail, dispatching certificates, and other duties as assigned.
Update the staff intranet (Safebook) with HR announcements, birthdays, and work anniversaries.
Draft emails, letters, and notes as directed by the Head of HR.
Reporting, Compliance and Health & Safety:
Produce monthly reports on leavers, sickness, and absence, and support HR KPIs as required.
Ensure all work complies with data protection, confidentiality, and organisational policies.
Take reasonable care for personal health and safety and adhere to all relevant procedures.
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full qualification.
Employment Rights and Responsibilities.
Skills, Knowledge, and Behaviours.
Standard and End Point Assessment.
Functional Skills in English, maths, and ICT (if required).
Other training will be provided by the employer as required to enable the fulfilment of the job role.
We will provide all required training to perform their role at BSC and any future skills may support their career development.Training Outcome:Depends on how well you perform in your role, there could be progression.Employer Description:British Safety Council is a UK not for profit organisation dedicated to workplace health, safety and wellbeing. We support organisations through training, audits, consultancy and resources that help prevent workplace injuries and improve safety culture across the UK and internationally.Working Hours :Monday to Friday, 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
The role will report to the Head of People and will play a critical part in supporting both our UK head office employees. This is a great opportunity for someone to develop in a fast-paced, growing, global business. We appreciate that this is a learning role, support and exposure will be high; however, the nature of our business does require someone savvy and adaptable.
The People Admin Apprentice will play a key role in supporting the smooth and efficient operation of the People Team. This role will be responsible for maintaining accurate employee information within the HRIS, ensuring all records are kept up to date and compliant. The apprentice will act as a first point of contact for HR-related enquiries, managing the HR inbox, delegating tickets to the appropriate team members, and providing timely support to both internal and external stakeholders.
They will assist with key people processes, including the onboarding journey, such as issuing contracts, coordinating reference checks, and supporting new starter administration. The role will also include diary management, general HR reporting, and contributing to ad hoc tasks and projects across the people function. This is an excellent opportunity to gain hands-on HR experience while developing foundational skills within a fast-paced people team.
Admin of HRIS, keep employee records on the system updated
Monitor and manage HR inbox
Delegate tickets to the relevant team member
Support all internal and external HR enquiries or requests
Assist with the onboarding journey, issue contracts, and reference checks
Diary management
Support the people team with ad hoc tasks
Reporting on general HR activity
Assist on ad hoc HR projects
Training:BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.Training Outcome:On completion of the apprenticeship, there will be an opportunity to move into a Global People Coordinator position.Employer Description:We are an international healthcare staffing agency. We source and hire healthcare professionals from all around the world and relocate them to the USA to work in hospitals there. We support each healthcare professional through the immigration, education and relocation journey, and support then through their whole career with Conexus. Our dedicated teams support the healthcare professional every step of the way - through immigration, English language proficiency, clinical education and relocation and deployment.Working Hours :Monday to Friday 8.30 am - 5 pm.Skills: Creative,Computer literate,Microsoft Office,Commercially minded,Can work at pace,Confident....Read more...
Head Veterinary NurseLocation: SwindonWe are delighted to be recruiting on behalf of a respected, long-standing independent veterinary group. Operating across three sites, including a newly opened gold-standard cat-only clinic, this practice is committed to delivering high-quality, compassionate care with an emphasis on affordability, teamwork, and continuous professional development.With 38 staff members, including a dedicated nursing team of 17, the practice offers a supportive environment, strong management structures, and excellent facilities that allow the majority of cases to be handled in-house without referral. This is also a recognised teaching practice with an open, collaborative culture.We are seeking an experienced, motivated Head Veterinary Nurse to lead clinical standards, support the nursing team, and drive the development of protocols and training across all three sites.
The RoleAs Head Veterinary Nurse, you will be responsible for providing leadership, structure, and support across the nursing team and clinical operations. Working closely with the senior veterinary team, practice manager, and clinical manager, you will play a key role in maintaining high clinical standards and ensuring smooth day-to-day operations.Key Responsibilities
Lead on clinical standards and development of clinical protocols across all sites.Induct, supervise, and support all clinical staff across the three practices.Manage HR and resource-related responsibilities including:Contribute to overall clinical and practice management.Ensure compliance with all RCVS standards and requirements.Act as an experienced Clinical Coach, supporting student nurses and team development.Provide high-quality client care and consulting when required.
Requirements
Minimum 5 years’ experience in a leadership role within veterinary nursing.RVN qualification is essential.Additional qualifications such as RPA, RLA or leadership/management training are desirable.Must be an experienced Clinical Coach.Strong consulting skills and excellent client communication.Ability to coach, mentor and inspire the wider veterinary team.Commitment to ongoing development—further qualifications are encouraged.
Desirable Personal Qualities
Organised, efficient, and proactive.Passionate about animal welfare and clinical best practice.Compassionate communicator who supports clients and colleagues.Motivational team player who thrives in an open, supportive culture.Someone who values a healthy work–life balance and brings positive energy to the team.
Working Pattern & Benefits
4-day working week: 8:30am–7pmAdditional 1 in 5 rota for hospitalised patient careNo out-of-hours emergencies — OOH cover managed externally5 weeks’ holiday + bank holidaysVDS & RCVS fees coveredGenerous employee discountAnnual performance-based pay reviewsCompany pension scheme£500 CPD allowance....Read more...
Head Veterinary NurseLocation: SwindonWe are delighted to be recruiting on behalf of a respected, long-standing independent veterinary group. Operating across three sites, including a newly opened gold-standard cat-only clinic, this practice is committed to delivering high-quality, compassionate care with an emphasis on affordability, teamwork, and continuous professional development.With 38 staff members, including a dedicated nursing team of 17, the practice offers a supportive environment, strong management structures, and excellent facilities that allow the majority of cases to be handled in-house without referral. This is also a recognised teaching practice with an open, collaborative culture.We are seeking an experienced, motivated Head Veterinary Nurse to lead clinical standards, support the nursing team, and drive the development of protocols and training across all three sites.
The RoleAs Head Veterinary Nurse, you will be responsible for providing leadership, structure, and support across the nursing team and clinical operations. Working closely with the senior veterinary team, practice manager, and clinical manager, you will play a key role in maintaining high clinical standards and ensuring smooth day-to-day operations.Key Responsibilities
Lead on clinical standards and development of clinical protocols across all sites.Induct, supervise, and support all clinical staff across the three practices.Manage HR and resource-related responsibilities including:Contribute to overall clinical and practice management.Ensure compliance with all RCVS standards and requirements.Act as an experienced Clinical Coach, supporting student nurses and team development.Provide high-quality client care and consulting when required.
Requirements
Minimum 5 years’ experience in a leadership role within veterinary nursing.RVN qualification is essential.Additional qualifications such as RPA, RLA or leadership/management training are desirable.Must be an experienced Clinical Coach.Strong consulting skills and excellent client communication.Ability to coach, mentor and inspire the wider veterinary team.Commitment to ongoing development—further qualifications are encouraged.
Desirable Personal Qualities
Organised, efficient, and proactive.Passionate about animal welfare and clinical best practice.Compassionate communicator who supports clients and colleagues.Motivational team player who thrives in an open, supportive culture.Someone who values a healthy work–life balance and brings positive energy to the team.
Working Pattern & Benefits
4-day working week: 8:30am–7pmAdditional 1 in 5 rota for hospitalised patient careNo out-of-hours emergencies — OOH cover managed externally5 weeks’ holiday + bank holidaysVDS & RCVS fees coveredGenerous employee discountAnnual performance-based pay reviewsCompany pension scheme£500 CPD allowance....Read more...
HR AdministratorSalary £27,000 dependent on skills and experienceOffice based CF72 (moving to Cowbridge CF71 end 2025) potential for some hybrid workingFull-time 40 hours per weekAre you a detail-oriented HR Administrator with a passion for people and processes? Do you want to join a growing national business who are a UK leader in water efficiency and demand management, providing services to the major water companies and their customers? Aqualogic is looking for an enthusiastic HR Administrator to join our Support Services team. Reporting to the Head of People, you’ll play a key role in ensuring our HR operations run smoothly and our employees have a positive experience from day one.What You’ll Be Doing
Supporting recruitment and onboarding: posting jobs, scheduling interviews, preparing contracts, and coordinating inductions.Maintaining accurate HR records and ensuring GDPR compliance.Acting as the first point of contact for HR queries via our Helpdesk.Coordinating training and tracking completion.Assisting with employee benefits, probation reviews, and contractual changes.Supporting HR projects such as TUPE transfers and system improvements.
What We’re Looking ForEssential:
Strong administrative skills and attention to detail.Excellent written and verbal communication.Ability to manage multiple tasks and prioritise effectively.Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint).Previous experience in an office administration role.Previous HR or office administration experience.
Desirable:
Experience with HR systems (e.g., Zoho People).Understanding of HR processes and employment legislation.CIPD Level 3 qualification or working towards it.
Why Join Us?
Work with a nationally respected team driving sustainability and innovation.Be part of a company that values education, engagement, and continuous improvement.Enjoy a supportive culture with opportunities for professional growth.Be part of a growing business.
Interested? If you feel that you possess the relevant skills and experience, then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Head of Commercial –Leading Drinks Operation – North – Salary Negotiable (Relocation available) My client is an established and well know business operating across both hospitality and brewing in the UK. This business has an exceptional track record in terms of hospitality and product, along with a strong growth plan moving into 2026. They are seeking a Head of Commercial to drive growth across multiple key operations in the business. The Head of Commercial You will take ownership of the full commercial function, driving performance across sales, new business, procurement, supplier management, pricing, and commercial operations, while also working cross-functionally with teams such as marketing, HR, and NPD.This role requires candidates with experience covering both operations and commercial within a large FMCG business – and a strong understanding of the on-trade sector. Head of Commercial Key Responsibilities:
Lead and manage the commercial function across sales, new business, account development and customer strategy.Identify, secure, and grow revenue opportunities across multiple channels.Build and execute a long-term commercial strategy aligned with organisational goals.Lead on pricing models, margin analysis, and profitability planning.
Oversee buying, procurement, and stock planning to ensure efficient and cost-effective operations.Manage supplier relationships, leading negotiations and reviewing commercial contracts.Work closely with logistics and operations teams to ensure seamless supply chain performance.
Collaborate with marketing teams to align brand and commercial strategies, campaigns, and promotional plans.Support people management initiatives, coaching and developing teams across the commercial function.Partner with finance, HR, and leadership to build a culture of continuous improvement and accountability.
Sit on the senior leadership team, contributing to broader business direction, culture, and growth targets.Develop insights, reporting, and forecasting to support board-level decision making.Lead innovation initiatives across product development, category trends, and customer solutions.
The Ideal Head of Commercial candidate:
A proven commercial leader with strong experience in the drinks, FMCG, or wholesale sector.Strong understanding of both commercial and operational disciplines, including procurement, supply chain, and supplier management.Demonstrable experience driving growth through sales strategy, new business development, and customer engagement.Comfortable operating at both high-level strategy and hands-on delivery.Excellent negotiation, stakeholder management, and leadership skills.A collaborative and forward-thinking approach with a passion for team development and innovation.
If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
Head of People, South West, £65k - £75k I am working with a leading events and hospitality business seeking an inspiring Head of People to help shape and deliver their people strategy across a diverse, fast-paced operation. You’ll champion culture, develop talent, and support growth at major live events throughout the UK.What You’ll Do:
Lead permanent recruitment and talent acquisition strategiesDesign and deliver impactful learning and development programmesDrive organisational design and support structural change initiativesOversee employee relations, providing expert guidance and ensuring best practiceChampion an inclusive, high-performance culture aligned to business objectives
What We’re Looking For:
HR leadership experience, ideally in hospitality or eventsStrong background in recruitment, L&D, organisational design, and ERProven ability to influence at senior level and build strong relationshipsCommercially minded with a strategic yet practical approach
If you are keen to discuss the details further, please apply today or send your cv to Marlene at COREcruitment dot comMarlene@corecruitment.com....Read more...
In this role, the apprentice will support the day-to-day operations of the HR function, contributing directly to a smooth and positive employee experience. Working closely with HR Business Partners and the Head of People, they will help deliver an efficient, people-focused service to teams across the organisation. The apprentice will regularly collaborate with IT and Finance, and will interact with employees at all levels, including software, engineering, research, commercial and support teams. They will gain hands-on experience in key HR processes such as onboarding, offboarding, HRIS administration, document drafting, reporting, and supporting people-focused programmes and communications.
Responsibilities:
Manage employee requests and HR administrative tasks, including letters, system access, benefits enrolments and policy queries, escalating issues where needed.
Prepare contracts and offer documentation, handle candidate communication, and support reference and right-to-work checks alongside Recruitment and HRBPs.
Support onboarding activities, working with IT and finance to ensure a seamless new-starter experience and contributing to improvements where possible.
Execute offboarding processes, maintain accurate employee records across HR systems, and produce routine reports and data exports from the HRIS.
Assist with internal communications, events, and DE&I initiatives, offering ideas and suggestions to HR leadership to help enhance the people function.
Benefits:
Free onsite parking at both Reading offices.
Shuttle taxi service from Reading Station.
Complimentary snacks, fruit, tea and coffee.
Team lunches during company meetings.
25 days’ annual leave per year.
Flexible working hours (with core hours).
Hybrid working: 2–3 days in the Reading offices, 2–3 days remote anywhere in the UK.
Private medical insurance.
Health cash plan.
Wellbeing portal.
Company socials and events.
Cycle to work scheme.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose, and in turn help organisations and wider industry meet the challenges of a changing operating environment.
On completion of this 12-month apprenticeship, you will have gained your HR Support Level 3 Apprenticeship.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:OQC is redefining the future of quantum through the delivery of high performance generational hardware to deliver real world value by 2028.
At OQC, our mission is simple: to build the quantum-accelerated world.
To do this, we build Application Optimised Compute; quantum computers specifically engineered for the commercial advantage era where first quantum applications deliver business value to customers.
Founded in 2017 by our CSO Dr. Peter Leek, OQC is a global leader in quantum technology. Based on superconducting circuits, our technology will bring fault tolerant quantum computing within reach due to our world leading patented architecture: the Coaxmon, and our proprietary dual-rail Dimon™ qubit technology.
Working Hours :Monday-Friday 9AM-5PM.Skills: Attention to detail,Communication skills,Administrative skills,Organisation skills....Read more...
You will be based within the HR Team and you will report to the Head of HR, SHE and Communications. Below are some of the tasks that you will carry out:
Provide administrative support for the Communications Committee including minute taking and action recording.
Working conjunction with other members of the Communications Committee, identify key messages for site wide cascade and develop methods for delivery such as Newsletters, Bulletins, internal and external communication TV screens.
Write Bulletins and newsletters as required.
Provide support to employees with the Roxel Intranet in accordance with the governance arrangements in place.
Be responsible for the HR Intranet / Sharepoint Page, collating and updating information as required.
Collate inputs for the Quarterly Team Brief Meeting
Develop topics and messages for sharing on social media accounts including Linked In and Instagram
Support communication events such as Start of Year Communications, Community Outreach activities and other internal events that support employer brand development.
Support applications for local awards such as Chamber of Commerce and H&W Apprentices.
Support the HR team with other ad hoc HR administration as required.
Represent the business as required, in particular external outreach events and other communication / employer brand activities.
Co-ordinate with other stakeholders including Line Management and other Site Departments, ensuring high levels of communication throughout the business.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:Future opportunities at Roxel will be defined during the apprenticeship.Employer Description: Roxel is an Anglo-French company that designs, develops and manufactures a range of solid propellant rocket motors for use in tactical missiles. Its operations are spread across several sites in the UK and France and it has an annual turnover of £200 and nearly 1000 staff (300 in the UK). The UK operations are entirely based at Summerfield, Kidderminster.
Working Hours :Monday to Thursday, 08.00 - 16.30.
Friday, 08.00 - 13.00.Skills: Communication skills,IT skills,Organisation skills,Team working,Creative,Initiative,Knowledge of Social Media,Interested in Marketing....Read more...
Group Head of People Services and RewardHospitality Retail & Manufacturing We are hiring a Group Head of People Services and Reward to lead and elevate our People Operations function across a multi-site organisation that spans hospitality, manufacturing and retail channels. This is a senior role that combines operational excellence with strategic development and offers the opportunity to shape how People Services supports the entire business.This position reports to the People Director and will suit a hands-on leader who enjoys improving systems, building structure, developing teams and creating a consistent, high-quality employee experience.What you will be responsible forPeople Services Leadership• Oversee all People Services activity including onboarding, lifecycle processes, compliance and document management. • Ensure consistent ways of working across multiple sites. • Build a culture of service, accuracy and continuous improvement within the team.Systems and Data Governance• Act as the lead for Fourth, ensuring data accuracy, clean workflows, permission controls and high-quality reporting. • Conduct regular audits to ensure data is complete and payroll-ready. • Create dashboards and insights that support operational and strategic decisions.Rewards, Benefits and Wellbeing• Manage the design and administration of employee benefits and wellbeing programmes. • Lead annual reward cycles including salary reviews, bonus processes and pay modelling. • Maintain job architecture, grading frameworks and market benchmarking. • Manage supplier relationships and ensure statutory compliance.Strategy and Operational Improvement• Develop and deliver the People Services roadmap in partnership with the People Director. • Streamline processes, remove manual work and introduce automation where appropriate. • Ensure policies are compliant and reflect current legislation and best practice.Leadership• Lead and develop a team of four across People Services, Systems and Data, and Reward and Benefits. • Build capability, engagement and accountability within the function. • Support succession planning and professional development.Stakeholder Collaboration• Partner closely with People Partners, Finance, Operations, Manufacturing and Site Leadership. • Provide expert guidance on reward, data, benefits and service delivery. • Build strong relationships across all business areas.About youYou are an experienced People leader with strong operational and reward expertise. You thrive in a multi-site environment and enjoy balancing high-level strategy with hands-on delivery. You are confident with systems and data governance, you communicate clearly and you know how to create structure in a fast-paced setting. You bring energy, curiosity and a collaborative approach to everything you do.You will also bring: • Experience leading People Services, HR Operations or Reward within a complex organisation. • Strong working knowledge of HR systems, ideally Fourth. • A proven ability to improve processes and introduce automation. • Experience leading and developing teams. • Confidence working across hospitality, manufacturing or similar environments. • A proactive and organised approach with a focus on accuracy and delivery.....Read more...
A new opportunity has become available for a Dental Nurse to join an established, mixed practice located in Crowborough, East Sussex.Start date - as soon as possible.This role is to work full time, Monday - Friday, will include some Saturdays on a Rota basis.Working hours will be 35-40 hours per week.Consisting of 3 surgeries, they are fully equipped and computerised using Kodak R4. Digital X-rays on site.Pay will be dependant on experience and up to £14.50/hrDuties include, but not limited to: Assisting the manager and head nurse Providing support and reassurance to the patient Carrying out daily, weekly and monthly audits, monitoring all tests/audits are being carried out Stock control and ordering Preparing fillings and other materials Sterilising instruments Processing x-rays Surgery checks and monitoring decontamination and infection control Recording and filing information about patientsThe ideal candidate will be qualified but practice may consider a trainee with UK practice experience.Sponsorship is not available for this role so the successful candidate must have full right to work in the UK without limitations.....Read more...
West Sussex | Burgess Hill | High-Quality Independent Restaurant | Fresh, Seasonal DiningWe’re recruiting for an exceptional Sous Chef to join one of West Sussex’s most highly regarded independent restaurants. This 150-cover venue is renowned for its fresh, seasonal menus and commitment to using top-quality local produce. You’ll be joining a talented brigade in a supportive, family-run environment that values creativity, professionalism and work-life balance.The RoleAs Sous Chef, you’ll play a key leadership role within the kitchen, working closely with the Head Chef to maintain exceptional standards and drive the kitchen forward. Your responsibilities will include:
Leading and motivating the kitchen team alongside the Head ChefPreparing, cooking, and presenting fresh dishes to a consistently high standardOverseeing service, maintaining quality control and managing kitchen sectionsTraining and mentoring junior chefs, supporting their developmentManaging ordering, stock control and contributing to GP and budget targetsEnsuring full compliance with health & safety and food hygiene regulationsTaking charge of the kitchen in the Head Chef’s absenceWorking collaboratively with Front of House teamsAssisting with menu development and seasonal specials
About YouWe’re looking for an experienced Sous Chef who embodies professionalism, creativity and resilience. The ideal candidate will have:
Solid experience in quality restaurants or gastro pubsA calm, confident approach to high-pressure serviceA passion for seasonal, fresh produce and creative menu ideasProven leadership skills with the ability to inspire and support a teamStrong organisational skills and excellent attention to detailAbility to manage a section independently while supporting wider kitchen operations
What’s on Offer
£40,000–£45,000 per annumWeekly tips & performance-related bonuses2.5 days off per week and reasonable finish timesOpportunity to work with high-quality fresh ingredients, cooked to orderA supportive, family-run environment with a strong team cultureDevelopment across all areas of the kitchen, including GP and budgeting skills
If you’re an ambitious, motivated Sous Chef seeking a role that offers creative freedom, stability and genuine career progression within a respected independent venue, we’d love to hear from you.....Read more...
West Sussex | Burgess Hill | High-Quality Independent Restaurant | Fresh, Seasonal DiningWe’re recruiting for an exceptional Sous Chef to join one of West Sussex’s most highly regarded independent restaurants. This 150-cover venue is renowned for its fresh, seasonal menus and commitment to using top-quality local produce. You’ll be joining a talented brigade in a supportive, family-run environment that values creativity, professionalism and work-life balance.The RoleAs Sous Chef, you’ll play a key leadership role within the kitchen, working closely with the Head Chef to maintain exceptional standards and drive the kitchen forward. Your responsibilities will include:
Leading and motivating the kitchen team alongside the Head ChefPreparing, cooking, and presenting fresh dishes to a consistently high standardOverseeing service, maintaining quality control and managing kitchen sectionsTraining and mentoring junior chefs, supporting their developmentManaging ordering, stock control and contributing to GP and budget targetsEnsuring full compliance with health & safety and food hygiene regulationsTaking charge of the kitchen in the Head Chef’s absenceWorking collaboratively with Front of House teamsAssisting with menu development and seasonal specials
About YouWe’re looking for an experienced Sous Chef who embodies professionalism, creativity and resilience. The ideal candidate will have:
Solid experience in quality restaurants or gastro pubsA calm, confident approach to high-pressure serviceA passion for seasonal, fresh produce and creative menu ideasProven leadership skills with the ability to inspire and support a teamStrong organisational skills and excellent attention to detailAbility to manage a section independently while supporting wider kitchen operations
What’s on Offer
£40,000–£45,000 per annumWeekly tips & performance-related bonuses2.5 days off per week and reasonable finish timesOpportunity to work with high-quality fresh ingredients, cooked to orderA supportive, family-run environment with a strong team cultureDevelopment across all areas of the kitchen, including GP and budgeting skills
If you’re an ambitious, motivated Sous Chef seeking a role that offers creative freedom, stability and genuine career progression within a respected independent venue, we’d love to hear from you.....Read more...
To support with all HR administrative tasks to ensure effective department success
To support the day-to-day administration of the department, ensuring it adheres to data protection law at all times
To adhere to confidentiality expectations within the department
To work on the department's systems daily to ensure they are up-to-date and accurate
To support in ensuring deadlines are reached and chase any outstanding items with line managers
To ensure all paperwork within the department is processed promptly
To support in the administration of talent acquisition
To liaise with agencies as and when required
To input accurate data onto our databases
To provide support throughout the employee lifecycle by ensuring relevant paperwork is prepared in a timely manner, i.e. new starter paperwork, probation review paperwork, return to work meetings, exit interviews etc
To input data on to our individual training records, TBT’s and skills matrix and accurately record upcoming requirements
To identify upcoming training expiry dates and highlight them to the Head of Human Resources
To input all accidents on to our accident database and report any reoccurring incidents
To type up meeting minutes
To organise meetings and interviews on behalf of the department
To ensure announcement communication within the department remains effective through timely updates of our internal notice boards
To input data into our internal systems to ensure this remains accurate
To input data collected through internal surveys and appraisals for the Head of HR to identify training and development requirements
To support employee wellbeing and oversee the company’s accounts connected to employee wellbeing
To ensure invoices are submitted to the Accounts department in a timely manner
To effectively oversee our external workshop uniform system
To adhere to company policies and procedures at all times
To undertake any other reasonable duties as determined by the postholders' direct manager
Training:All training will take place within the workplace.
A TDR Training officer will visit once a month to assist you on the job. Training Outcome:Full-time position upon completion of the apprenticeship for the right person.Employer Description:Founded in 1980, B&B Attachments has grown to become the UK's leading independent supplier of fork lift truck attachments and masts, offering the widest range of products available from a single source.
The Company's reputation is built on it's ability to solve handling problems through it's professional and experienced sales force, to offer well engineered, quality products and to maintain those products through the course of their working life.
Now with major market share within the UK and Eire and customers throughout Europe and North America, B&B continues to build on that reputation as the premier independent source of materials handling advice and supply.
With sites at Cramlington, Northumberland, and Basingstoke totalling 40,000 square feet and a nationwide, mobile aftercare service, B&B Attachments is unrivalled in it's ability to support it's customers before, during and after sales.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Senior Legal Adviser
Permanent
Full time
Home based - occasional attendance at South or Midlands offices (Bristol / Hook / Birmingham) (1 day pw)
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
https://www.makeuk.org/
Make UK is the UK’s leading trade body for the manufacturing and engineering sector. Collectively we represent 20,000 companies of all sizes, from start-ups to multinationals, across engineering, manufacturing, technology and the wider industrial sector.
We provide a complete range of employment law advice, training, and HR services, working closely with our members to deliver tailored consultancy support that meets their specific business needs.
With nearly 130 years of experience, we have been supporting businesses by staying at the forefront of employment law and HR best practices. Our consultants bring senior and executive legal and HR experience from diverse industries. They offer best practice solutions backed by commercial insight gained from years in both private and public sectors.
We are seeking an Employment Lawyer to join us a Senior Legal Adviser in the South of England, working with a portfolio of clients to offer pragmatic consultancy in a range of employment enquiries.
Key Responsibilities:
Provide comprehensive and timely employment law and employee relations advice via in-person meetings, phone calls (including the National Advice Line), and written correspondence.
Manage employment litigation in the Employment Tribunal from start to finish, including advocacy (with training available).
Draft and scrutinize contracts of employment, policies, procedures, and other employment-related documents.
Present engaging seminars on employment law and employee relations topics.
Maintain a high standard of professional knowledge through continuous research and training.
Ensure compliance with office procedures for work coordination and monitoring.
Assist the Head of HR & Legal as required.
Collaborate with other business units to support member recruitment and retention.
Identify opportunities for additional fee-paying work for Make UK and assist in their procurement.
Undertake other relevant tasks to achieve the overall objectives of Make UK.
Qualifications & Experience:
Substantial PQE in employment law.
Experience advising clients on employment law, employee relations, and HR matters.
Proven track record in handling tribunal cases with minimal supervision.
Advocacy experience in Employment Tribunals is an advantage.
Skills:
Ability to provide practical, commercial employment law advice.
Strong analytical skills to explain complex issues clearly and succinctly.
Ability to put clients at ease and build rapport.
Resilience under pressure and ability to meet deadlines.
Excellent negotiation skills and teamwork capabilities.
Business and Industry Knowledge:
Familiarity with the manufacturing sector is advantageous.
Experience with trade unions is a plus.
Proficient in time and advice recording.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration....Read more...
Senior Legal Adviser
Permanent
Full time
Home based - occasional attendance at South or Midlands offices (Bristol / Hook / Birmingham) (1 day pw)
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
Make UK is the UK’s leading trade body for the manufacturing and engineering sector. Collectively we represent 20,000 companies of all sizes, from start-ups to multinationals, across engineering, manufacturing, technology and the wider industrial sector.
We provide a complete range of employment law advice, training, and HR services, working closely with our members to deliver tailored consultancy support that meets their specific business needs.
With nearly 130 years of experience, we have been supporting businesses by staying at the forefront of employment law and HR best practices. Our consultants bring senior and executive legal and HR experience from diverse industries. They offer best practice solutions backed by commercial insight gained from years in both private and public sectors.
We are seeking an Employment Lawyer to join us a Senior Legal Adviser in the South of England, working with a portfolio of clients to offer pragmatic consultancy in a range of employment enquiries.
Key Responsibilities:
Provide comprehensive and timely employment law and employee relations advice via in-person meetings, phone calls (including the National Advice Line), and written correspondence.
Manage employment litigation in the Employment Tribunal from start to finish, including advocacy (with training available).
Draft and scrutinize contracts of employment, policies, procedures, and other employment-related documents.
Present engaging seminars on employment law and employee relations topics.
Maintain a high standard of professional knowledge through continuous research and training.
Ensure compliance with office procedures for work coordination and monitoring.
Assist the Head of HR & Legal as required.
Collaborate with other business units to support member recruitment and retention.
Identify opportunities for additional fee-paying work for Make UK and assist in their procurement.
Undertake other relevant tasks to achieve the overall objectives of Make UK.
Qualifications & Experience:
Substantial PQE in employment law.
Experience advising clients on employment law, employee relations, and HR matters.
Proven track record in handling tribunal cases with minimal supervision.
Advocacy experience in Employment Tribunals is an advantage.
Skills:
Ability to provide practical, commercial employment law advice.
Strong analytical skills to explain complex issues clearly and succinctly.
Ability to put clients at ease and build rapport.
Resilience under pressure and ability to meet deadlines.
Excellent negotiation skills and teamwork capabilities.
Business and Industry Knowledge:
Familiarity with the manufacturing sector is advantageous.
Experience with trade unions is a plus.
Proficient in time and advice recording.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration....Read more...
Kickstart your career in business administration. - We’re looking for a motivated and enthusiastic individual to join our team . This is a fantastic opportunity to gain hands-on experience in a busy office environment while working towards a nationally recognised Level 3. You will be part of a supportive team and involved in a wide range of administrative tasks that support our HR, Finance, Premises, and Procurement functions.
You will be joining a collaborative and growing team based at our Head Office, right at the heart of our organisation. We work closely with all our primary schools and Performing Arts College, providing essential support to ensure everything runs smoothly. This is a team that values accuracy, efficiency, and teamwork, and you’ll play an important role in helping us deliver great service across all areas of the business.
Your role will include;
Welcoming visitors and managing reception duties
Booking and preparing for meetings
Replenishing office supplies and maintaining a tidy workspace
Shredding and archiving documents
Using our accounts system to raise purchase orders and process invoices
Supporting procurement activities across the Trust
Assisting with contract maintenance and record-keeping
Providing admin support to HR, premises, and finance teams
Gathering content for newsletters and internal communications
Carrying out general administrative tasks as required
Benefits include;
Great location just outside Wakefield city centre that provides excellent transport links – Close to Wakefield Westgate (1.2 km) and Wakefield Kirkgate (1.7 km) train stations, plus regular bus routes with stops within 0.2 km of the office.
Close to local facilities – Handy for grabbing lunch
Free on-site parking
Pension
Wellbeing day
Access to wellbeing services
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 15 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 qualification.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:Enhance Academy Trust is a Church of England Multi-Academy Trust comprising of sixteen primary schools located across Wakefield, Kirklees and Barnsley and a post 16 performing arts free school. The Trust was established in 2012 as a sponsor of Church of England and Community Schools.Working Hours :37 hours, Monday to Friday, with a ½ hour lunch break.Skills: Communication skills,IT skills,Organisation skills....Read more...
Answering telephone and providing customer service in a professional manner.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Exercises proactivity and good judgement in handling customers, suppliers and staff.
Builds and maintains positive relationships within the head office team and across the organisation.
Provide general finance and office support as required.
Produces accurate records and documents including emails, letters, files, payments, reports and proposals.
Understands laws and regulations that apply to the role including data protection, health & safety, compliance etc. Supports the company in applying the regulations.
Understands the organisation's processes, e.g. making payments or processing customer and supplier data.
Develop skills in the use of multiple IT packages and systems relevant to the organisation such as Office 365, Sage etc.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Support the finance function with purchase ledger
Scanning and filing of purchase invoices and purchase orders in a precise and timely manner.
Supporting the HR team to manage vacancies, screen applicants, arrange interviews and liaise with applicants.
Inputting staff data into relevant systems.
Supporting and managing projects as required.
Training:Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in Business administration. Training Outcome:Possibility to progress onto a permanent full time role for the right personEmployer Description:Lindale Homes have several specialist residential care homes across Birmingham. As a growing company, with an emphasis on excellent care and customer service, we are looking for a Business Administration apprentice to join our team and support the HR and Accounts functions. We are passionate about employee development so you will be supported to enhance your skills, gain a qualification and progress in your career as the company grows.Working Hours :9am till 3.30pm Monday, Tuesday, Thursday and Friday with 30 mins lunch unpaid
Wednesday 6 hours per week for off the job learning and college attendance
Total 30 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
FINANCIAL CONTROLLER
LOUGHTON, EPPING (OFFICE BASED)
UP TO £70,000 (POSS NEGO. TO £75,0000) + BONUS
Get Recruited is proud to be partnering with a well-established and growing SME who are seeking a Financial Controller to take ownership of their finance function and lead a small team of two.
Reporting directly to the UK Managing Director, you’ll play a key role in overseeing all day-to-day financial operations, including management accounts, budgeting, forecasting, cashflow management and business partnering, while also acting as the go to contact for HR and compliance matters.
This is an exceptional opportunity for a hands-on finance professional with strong SME experience who’s ready to make a real impact within a dynamic and ambitious business.
MAIN DUTIES:
Lead, develop and manage the Accounts team, ensuring effective day-to-day financial operations.
Oversee all company bank accounts and ensure compliance with agreed financial limits.
Produce monthly management accounts, balance sheet reconciliations, variance reports and performance analysis.
Prepare statutory accounts, corporation tax returns and branch reports, liaising with external auditors and accountants.
Manage payroll for UK and Ireland, including P11D and P46 submissions, and ensure compliance with all HMRC obligations.
Lead the year-end audit process, stock valuation and stocktake activities.
Deliver profit forecasts, annual budgets, and variance/trend analyses for senior management and Group reporting.
Oversee cashflow, cost control and business performance reviews, providing commercial insight to support strategic decisions.
Manage administrative functions including pensions, insurance, utilities, company vehicles and statutory filings.
Act as the primary HR contact for the business, supporting policy compliance and employee matters.
Maintain strong relationships with banks, insurers, auditors and external partners.
Contribute as a key member of the Senior Management Team, deputising for the Managing Director as required.
THE PERSON:
Qualified accountant (ACCA, ACA, CIMA), part qualified or QBE with strong experience in an SME or manufacturing environment
Must have experience of working in a Financial Controller, Senior Management Accountant, Finance Manager or Head of Finance role
Proven experience leading a finance function with hands-on involvement in operations and reporting would be preferable
Strong commercial and analytical skills, with a proactive and solution-driven approach.
Excellent leadership, communication and stakeholder management abilities.
TO APPLY FOR THE FINANCIAL CONTROLLER OPPORTUNITY:
Please send your CV for the Financial Controller via the advertisement for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Role Summary:The General Manager will be responsible for launching and leading the first German restaurant for a well-established UK hospitality brand. This position combines hands-on operational leadership with strategic organization, planning, and a drive to build a new market presence in Germany. The GM will lead all pre-opening activities, collaborate closely with the UK team, and critically build a capable German management team to ensure a successful launch and a thriving restaurant from day one.Key Responsibilities:Team Recruitment & Development
Recruit, train, and lead the full site management team in Germany, including chefs, servers, and a Head Chef.Foster a unique and distinctive culture that reflects the brand’s UK success while adapting to the German market.Support employee contract setup, onboarding procedures, and HR policies in line with German labor law; liaise with UK HR to ensure cultural alignment.
Operations & Service Delivery
Lead the team to deliver excellent service across multiple shifts, creating an exceptional workplace and destination for the local community.Ensure every customer leaves happy through consistent delivery of food, drink, and service that meet brand expectations each shift.Implement and monitor health, safety, and hygiene standards (HACCP and German law compliance).Oversee scheduling, inventory, cash handling, and operational controls to meet both brand and German regulations.Provide frequent feedback to the UK team concerning opportunities and challenges via KPIs, staff, and customer feedback.
Financial & Commercial
Take ownership for achieving revenue, profit, and cost targets.Support accurate budget planning—factoring in labor and variable costs.Provide monthly, weekly, and daily forecasts; adjust ordering and staffing as needed based on business trends.
Pre-Opening & Setup
Act as the key contact for all pre-opening activities—partnering with the UK HQ team from planning through opening.Work with UK commercial, finance, food, people, and property teams to translate operational requirements to the German market or develop new solutions when required.Manage licensing, compliance, supplier setup, payroll registration, and other regulatory requirements as needed, with the support of HQ and local partners.Own a structured timeline for pre-opening tasks, ensuring launch readiness—from recruitment advertising to logistics coordination.
Skills & Experience
Proven success as a General Manager or senior operator in hospitality (restaurant, bar, or café); thrives hands-on in busy service environments.Experience in hospitality business set-up: pre-opening, new site launches, or entrepreneurial restaurant ownership in Germany.Strong organizational and planning ability; capable of structuring tasks and driving projects to completion with excellent communication.Comfortable balancing autonomy with collaboration—working closely with UK-based colleagues.Fluent in German and English, both written and spoken.
....Read more...
IT Applications Manager - Central London
£80,000 - £85,000
Well-established and highly profitable construction engineering business is seeking an experienced IT Applications Manager to join them on a permanent basis. This is a critical leadership role within an organisation undergoing significant digital transformation, with ambitious growth and acquisition plans driving demand for scalable, standardised and efficient business applications.
Reporting into the Head of IT, you will lead the delivery, governance and optimisation of business applications across the enterprise. This role blends strategic oversight, hands-on expertise with modern low-code/no-code platforms and direct leadership of a multidisciplinary applications team.
The IT Applications Manager will oversee a suite of core enterprise systems, including but not limited to: Workday, UKG (Kronos), COINS, SharePoint, Snowflake, Autodesk Construction Cloud, Pro-Sapien, Primavera P6 etc.
Responsibilities:
• Lead the full lifecycle of low-code/no-code application solutions, from requirements gathering through to deployment, governance and support
• Collaborate with business units to identify automation and digital enablement opportunities, improving operational efficiency and data accuracy
• Oversee and manage a small internal team (Business/Data Analyst, Software Developer, HR Systems Engineer) alongside two external managed services
• Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability
• Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management
• Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring
• Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service performance and alignment with business priorities
• Support M&A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity
• Establish governance frameworks, standards and best practices for application development and management
• Ensure security, scalability and enterprise alignment for all applications and digital workflows
• Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency
Requirements:
• Strong experience with low-code/no-code platforms
• Proven ability to lead and deliver change management initiatives across business systems
• Experience in application standardisation and rationalisation across business units
• Leadership experience managing cross-functional teams and vendor relationships
• Skilled in business process mapping, workflow automation and data modelling
• Familiarity with enterprise integrations and APIs
• Strong understanding of IT governance, compliance and security principles
• Ideally ITIL certified with experience in ITIL change management
• Experience in user enablement, training and digital adoption
Central London – 4 days per week onsite initially, dropping to 3 once passed probation.....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm Salary: £24,000 + Commission OTE £35K
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with a excellent organisational skills, and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?....Read more...
Travel: UK-wideA fast-growing, culturally rich street-food brand is gearing up for major national expansion and is looking for an experienced Operations Director to help lead the next stage of its journey.This is one of the UK’s most exciting modern street-food success stories. It is a vibrant, youth-focused, design-led concept inspired by contemporary Asian flavours. With bold dishes, playful branding and a loyal customer base, the brand has quickly become a go-to destination for people who want authentic, city-inspired dining.The business already operates multiple high-performing company-owned sites and is now building a franchise model. The goal is to open more than 25 new locations in the next two years and grow to over 100 sites nationwide.The OpportunityAs Operations Director, you will play a crucial role in taking the business from a founder-led organisation to a professionally structured franchise operation. You will build systems, support teams, strengthen culture and inject operational rigour while protecting the creativity and energy that make the brand special.You will lead nationwide performance, work closely with franchise partners and oversee a pipeline of 10 to 15 openings in the next two years.What You’ll DoFranchise Operations
Build the full franchise operating framework, including manuals, training, onboarding and audit processes.Support franchise partner recruitment, onboarding and ongoing performance.Develop strong and commercially focused relationships with franchisees.
Operational Leadership
Lead day-to-day operations across the entire network.Introduce KPIs covering labour, service speed, food quality, customer experience and profitability.Oversee operational readiness for all new openings, from planning to post-launch stabilisation.Strengthen supply chain performance and cost control as the network expands.
People and Culture
Lead and develop Area Managers, Store Managers and the franchise support team.Build a culture that combines hospitality, creativity and high performance.Work with HR on recruitment, training, development and retention.
Commercial and Strategic
Share P&L accountability with senior leadership.Identify opportunities to improve performance and implement action plans.Introduce scalable systems and technology to support growth and consistency.
About You
Head of Operations level or above in QSR / Casual DiningStrong understanding of franchise operations, ideally with experience on both the franchisor and franchisee side.Experience scaling a brand from around 10 sites to significantly more.Hands-on involvement with new openings and supporting stores through early trading.Commercially sharp, data-driven and operationally disciplined.Comfortable building structure, processes and teams from the ground up.Calm, pragmatic and energised by fast-paced growth environments.A genuine interest in modern Asian food, culture and hospitality is a bonus.
What Success Looks Like
A consistent and profitable nationwide network.10 to 15 successful openings within 24 months.Strong operational metrics and reporting embedded across the estate.A high-performing operations team in place and developing.A brand widely recognised for operational excellence and franchise readiness.
What’s on Offer
Up to £110,000 base salary + bonus and LTIP optionsPerformance bonus linked to openings and network performanceHybrid working from a London headquartersClear progression opportunities, with potential to grow into Group COO or Managing Director as the business scales
....Read more...
