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Performance & Reporting Manager
About YouCan you provide strategic impact to our operational colleagues?Can you produce a single source of truth (SSOT) dashboard that empowers data-driven decisions across our environmental programmes?Can you set up reporting tools that enables performance reporting to at programme boards as well as informing delivery? Can you champion performance monitoring and continuous improvement in a role that blends analytics, to support planning risk and assurance across our programmes and projects. Do you collaborate with ease that enhances understanding, builds trust and enables others? Can you work closely with project managers, senior leaders, and stakeholders to enhance transparency, efficiency, and delivery?We are looking for a Performance and reporting manager that can meet the following criteria:Educational Background or Equivalent Experience A degree in business analytics, data science, information management, or a related discipline — or equivalent professional experience.Technical and Analytical Expertise Proven experience in developing, maintaining, and analysing dashboards and reporting mechanisms.Strong skills in tools such as Excel, Power BI, SQL, or Python.Stakeholder Engagement and Communication Demonstrated ability to engage with internal stakeholders at multiple levels.Excellent communication skills to present complex data clearly to both technical and non-technical audiences.About The RolePerformance, Monitoring and Data InsightsThe role is central to developing and maintaining dashboards that serve as a single source of truth (SSOT) for the Environment Programme Delivery Office. It involves tracking Key Performance Indicators, conducting performance reviews, and enabling data-driven decision-making across projects.Reporting, Governance & AssuranceThis position ensures transparent and effective communication of performance metrics to stakeholders. It supports governance and compliance by producing reports for audits, leadership updates, and aligning programme delivery with strategic objectives.Stakeholder Engagement & Continuous ImprovementThe manager collaborates with internal and external stakeholders to enhance reporting processes, support risk and issue management, and promote best practices. The role also contributes to improving operational efficiency and embedding a culture of continuous improvement.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Mansfield - Activity based onsite. Schedule:Application closing date: 6th July 2025Sifting date: 7th July 2025Interviews: 15th July 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive.If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at Recruitment@MiningRemediation.gov.uk or give us a call on 01623 637000. ....Read more...
Principal Environmental Compliance Manager - Part Time 22 hours per week
About YouDo you enjoy helping others to deliver more for the environment? Do you have a strong technical background in environmental compliance and legislation in relation to waste, water and ecology? Do you love working with people, and communicating across a wide range of operational teams and deliver solutions with external stakeholders? If so, read on….You'll be a skilled professional with a relevant qualification in environmental management or compliance, ideally across a range of areas, but especially water, waste and ecology:You'll be a people person, able to communicate with a wide range of people and stakeholders to achieve pragmatic solutions. You'll have exceptional attention to detail, an up to date technical knowledge or legislation in relation to water, waste and ecology and its practical application You'll ideally have some experience of line and team management, able to mange the workload of your team to ensure we can respond quickly to changing priorities. About The RoleYou will be responsible for leading environmental compliance across the organisation, to include assurance, training, reporting and monitoring of all environmental matters including, but not limited to water, waste, ecology and heritage.You will deliver training, provide technical guidance, support and monitoring to ensure environmental awareness is maintained for all our colleagues, and will ensure that any changes in legislation are incorporated into our existing processes. Reporting to the Head of sustainability, you will manage a small team to ensure we maintain appropriate guidance, support monitoring of incidents, oversee our environmental management system and lead on liaison with regulators and other stakeholders. This is a Part Time role for 22.2 hours per week, which can be flexible 3 full days or over 4 or 5 days We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description.Role location: Hybrid/MansfieldSchedule:Application closing date: 6th July 2025Sifting date: 7th July 2025Interviews: 14th July 2025(If you are unavailable on these interview dates, please make us aware, and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive.If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at Recruitment@MiningRemediation.gov.uk or give us a call on 01623 637000. ....Read more...
Senior Executive Assistant to the CEO
About YouAre you ready to be the strategic right hand to a CEO?Do you thrive in high-profile, fast-paced environments?Can you lead with discretion, precision, and purpose? We’re looking for a dynamic, highly organised Senior Executive Assistant who’s ready to step into a pivotal role supporting the CEO. You’ll be a trusted partner, a strategic thinker, and a calm, capable presence in the room—whether that’s with elected officials or executive directors. If you’re looking for a role where your skills will be seen, valued, and make a real impact—this is it.You will be confident, proactive, and a highly organised Senior Executive Assistant. You’ll be a natural relationship builder, a master of logistics, and a calm presence under pressure. If you’re someone who brings energy, initiative, and a passion for operational excellence read on….About The RoleThis is not your average EA position. As Senior Executive Assistant, you’ll be embedded in the Chief Executive’s office, working closely with the CEO, Executive Leadership Team, and key national stakeholders. You’ll be supporting how the organisation engages with government, industry, and the public.What makes this role stand out: Direct engagement with MPs, ministers, and senior executives—you’ll coordinate high-level meetings, briefings, and correspondence that influence national priorities.Strategic support to the CEO—from diary and inbox management to preparing for site visits and public appearances, you’ll ensure the CEO is always one step ahead.Directing the EA team— ensuring consistency in forward planning, process improvements, and cross-organisational alignment.A seat at the table—you’ll be part of a close-knit, high-performing team that supports the organisation’s most senior leaders.This is a brilliant opportunity for someone who wants to be more than just a support function—you’ll be a key player in a mission-driven organisation, with visibility, responsibility, and the chance to grow.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 2nd July 2025Sifting date: 3rd July 2025Interviews: 9-11th July 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive.If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at Recruitment@MiningRemediation.gov.uk or give us a call on 01623 637000. ....Read more...
Planning and Implementation Manager
About YouAre you passionate about turning data into real-world impact?Ready to lead planning excellence and drive change? Do you want to help shape the future for Communities?If that sounds like you, this is your opportunity! We’re building a newly emerging Environment Programme Delivery Office, and we need your expertise to help project managers deliver transformational projects.Turn Data into ActionYour skills in scheduling, governance, and resource planning will empower decision-makers, ensuring successful delivery with clear insights and strategic execution. You’ll work hand-in-hand with our Performance and Reporting Manager to bring efficiency and precision to large-scale environmental programmes. Lead, Coach, and CollaborateThis isn’t just about planning—it’s about shaping how we work. You’ll be the go-to expert in project planning, guiding teams, training staff, and influencing national stakeholders to improve delivery and create lasting impact. What You Bring to the Role✅ Project Planning Excellence – Skilled in scheduling, forecasting, and integrated schedule management. ✅ Governance & Compliance Knowledge – Best practices and alignment with structured frameworks. ✅ Resource & Capacity Management – Optimising workforce planning and supply chain schedules. ✅ Stakeholder Engagement & Communication – Confident in guiding teams and coaching project staff. ✅ Analytical, Organised & Improvement-Focused – Detail-driven, proactive, and solutions-oriented. This is your chance to make a real difference.About The RoleYou’ll take charge of developing, maintaining, and refining integrated project schedules across the EPDO programmes. Ensuring timelines align with risk assessments and assurance processes and keeping delivery goals firmly on track, your planning expertise will be the backbone of successful project execution. You’ll be the key link between planning and governance, working closely with the Risk and Assurance Manager to ensure projects pass pre-Gate Reviews smoothly. You’ll provide planning assurance, improve project oversight, and transform complex data into clear, actionable insights through tools like Power BI helping the leadership team make informed decisions that keep projects moving forward. This role is all about building strong relationships. You’ll run training sessions, lead project support meetings, and collaborate with a range of stakeholders including; DESNZ, NRW and Defra to ensure planning processes align with strategic priorities and deliver real impact. Your ability to engage, guide, and influence will be crucial in creating a high-performing network across the programme. You’ll ensure resources are allocated effectively, coordinating integrated planning that keeps schedules aligned with supply chain requirements and contractual obligations. From optimising workforce planning to maintaining accurate scheduling, your ability to balance capacity and demand will be essential to keeping projects on time and on target. Planning is never static and you’ll be at the forefront of driving efficiency and innovation. You’ll embed best practices, compliance standards, and improvement strategies into project planning, ensuring every process contributes to faster, smarter, and more effective delivery. Your insights will help shape the future of environmental programme planning, making a lasting impact on coalfield communities. We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 22nd June 2025Sifting date: 24th June 2025Interviews: 2nd July 2025(If you are unavailable on this interview date, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive.If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at Recruitment@MiningRemediation.gov.uk or give us a call on 01623 637000. ....Read more...
Account Executive
Account Executive Reporting to: Regional Commercial Manager Position Overview: The Account Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts. Key Responsibilities: Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers. Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets. Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams. Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager. Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary. Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue. Provide timely reports and information as required by the Regional Commercial Manager or General Manager. Fully utilize all company systems and processes; assist in office-based support when necessary. Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings. Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty. Process customer orders, manage queries, and consistently deliver outstanding customer service. Champion a health and safety-focused culture at all times. Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible. Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans. Maintain a professional and reputable approach in all internal and external interactions. Ensure consistency of job functions and processes across businesses in the UK to promote operational unification. Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes. Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships. Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits. Essential Skills: Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors. Key account management experience in a target-driven environment. Full UK driving licence. Strong computer skills, particularly in Microsoft Word, Excel, and Outlook. Excellent interpersonal and communication skills (oral and written). Ability to thrive in a high-pressure, KPI-driven environment. Self-motivated and able to work independently as well as within a team. Proven track record in a competitive sales environment. Skilled in building long-term relationships to promote customer loyalty and repeat business. Proactive and capable of working on your own initiative. Ability to develop professional relationships with a wide range of customers. Desired Skills: Experience in a target-driven telephony sales environment is highly desirable. Hours of Work: Monday to Friday, 8:00 AM – 5:00 PM (with a one-hour lunch break) Office-based from Monday to Wednesday; remote work on Thursday and Friday Note: A full driving licence and access to a vehicle are likely required due to the role’s regional nature. ....Read more...
Customer Service Executive
Customer Service Executive Reporting to: Regional Commercial Manager Position Overview: The Customer Service Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts. Key Responsibilities: Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers. Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets. Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams. Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager. Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary. Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue. Provide timely reports and information as required by the Regional Commercial Manager or General Manager. Fully utilize all company systems and processes; assist in office-based support when necessary. Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings. Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty. Process customer orders, manage queries, and consistently deliver outstanding customer service. Champion a health and safety-focused culture at all times. Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible. Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans. Maintain a professional and reputable approach in all internal and external interactions. Ensure consistency of job functions and processes across businesses in the UK to promote operational unification. Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes. Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships. Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits. Essential Skills: Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors. Key account management experience in a target-driven environment. Full UK driving licence. Strong computer skills, particularly in Microsoft Word, Excel, and Outlook. Excellent interpersonal and communication skills (oral and written). Ability to thrive in a high-pressure, KPI-driven environment. Self-motivated and able to work independently as well as within a team. Proven track record in a competitive sales environment. Skilled in building long-term relationships to promote customer loyalty and repeat business. Proactive and capable of working on your own initiative. Ability to develop professional relationships with a wide range of customers. Desired Skills: Experience in a target-driven telephony sales environment is highly desirable. Hours of Work: Monday to Friday, 8:00 AM – 5:00 PM (with a one-hour lunch break) Office-based from Monday to Wednesday; remote work on Thursday and Friday Note: A full driving licence and access to a vehicle are likely required due to the role’s regional nature. ....Read more...
GC Manager (General Contracting)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
GC Manager (General Contracting)
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...