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Operations Manager
Job title Operations Manager Location Waltham Abbey Hours of work Contracted 42.5 hours week – Monday to Friday Salary Circa £50,000 to £55,000 depending on skills and experience Our client are a proud independent bathroom manufacturer and distributor. They have a heritage of innovation and a wealth of experience supplying the leading names in bathrooms for over 37 years. Main purpose of the role: To manage and oversee the customer service, warehouse and logistic functions at our clients Waltham Abbey site to achieve the safe, efficient, timely and profitable delivery of orders to customers. To maintain and develop the business structures with profitable implementation of the Company’s Objectives in relation to internal logistics and operational standards. Knowledge, Skills & Experience RequiredProven experience of warehousing, logistics and distribution managementExperience within a similar industry is highly desirable but not essentialFinancial and Commercial awarenessSound knowledge of Health & Safety legislation and practiceBasic working knowledge of environmental legislationKnowledge and experience of work processesGood interpersonal and people management skillsGood motivator and people developerHighly organised; must be able to prioritise to manage workloadsA thorough knowledge of the Supply Chain is required, with particular emphasis on experience of: Warehousing, Transport, Health and Safety and Logistics ITCommunication and negotiation skills are essentialProficient in providing business solutions and communicating these for executionUnderstanding of operational issues related to business performance and productivityProven ability to follow company policy and procedures for all operational matters (i.e. Health and Safety, Business Controls, Human Resources etc)Control HS&E trainingOversee or perform investigations as required for accidents/incidents.Report recommending approach to prevent any recurrence.Key Result AreasTo deliver targeted improvements to group internal logisticsWork closely with Warehouse Managers to ensure efficient logistics operationsContinual analysis and review of the operational processes across the site to establish their effectivenessActively seek cost-effective solutions to improve the strategic and tactical running of the businessTo meet business objectives of responsiveness and agility to maximise customer satisfaction by developing best practice operational cost-efficient processesTo develop and maintain best operating practice for the business, where appropriate ensuring the consistency of working methods and procedures across all sites, including stock management processesTo maximise efficiency and productivity through the effective deployment of resources and staff; recommend appropriate investment in plant and machineryTo monitor achievement of service levels, operating efficiencies, stock management, and supporting administration. To take remedial action where required in consultation with the Managing DirectorSupport the implementation of Stock Management methods and procedures to increase stock availability at site while reducing overall stock holdingsTo establish and maintain strong, productive working relationships with the sales and Customer Service team to achieve a realistic standard of service which both meets and exceeds customer expectationTo take responsibility for recruiting, appraising, training and developing supervisors and staffTo manage the cost budgets in areas of responsibilityTo ensure the security, repair and maintenance of the sites, including offices, land, plant and machineryTo maintain a high profile for Health and Safety and to ensure the enforcement of safe working practices at all times; to ensure the adherence of supervisors and staff to the statutory and Company requirements in respect of all H&S issuesTo liaise with external transport hauliers to ensure the most effective costs and efficienciesUndertake quarterly review meetings with transport suppliers to ensure cost effectiveness and optimum service levelsQualificationA proven history of success in operations managementProfessional qualification - Six Sigma, CPC or related subjects desirable but not essentialBenefits:Holidays – 23 days rising to 25 after 5 complete years’ service.Employer Pension scheme – 3% contributionIf you feel you have the relevant experience then we’d love to hear from you, apply today! ....Read more...
Business Development Manager
Full-Time; PermanentDate Posted: March 4, 2025Who we are…Play is at the heart of everything we do, we host and manage many of BC’s most iconic events 365 days a year. From concerts, festivals and thrilling rides to sports, activities and community gatherings. The PNE manages and operates Hastings Park that is a multipurpose site with 7 event venues, an amusement park and a 115-acre green space with a natural sanctuary, walking paths, fishing pond and multiple cultural gardens.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to bringing joy to our guests, our employees and our community through our mission to “Deliver Memorable Experiences”. The PNE is a matrixed organization that serves three business units and multiple departments. The PNE’s Sales, Marketing & Business Development Department oversees the company’s sales, marketing, ticketing, and business development for all departments and business units. The PNE is investing into Hastings Park venues and attractions and recently onboarded a new marque attraction to Playland ThunderVolt and in 2026 our venues are expanding with the addition of the Freedom Mobile Arch. These new investments along with the continued evolution of our site makes Hastings Park and the PNE a leading opportunity for live entertainment, special events and experiences.We are looking for 2 new dynamic and results-driven Business Development Managers to drive new sales growth by identifying and securing new business opportunities in the event and live entertainment industry. Specifically, we are looking for innovative and strategic sales team members to grow the following marketings: Corporate groupsMeetings &conventionsArts & Culture EventsFestivals including music, arts, culture, communityLive entertainment & premium experiences The ideal candidate will have a strong understanding of these industries, sales strategies, market trends, and the ability to build relationships with new clients to achieve revenue targets. The Business Development Managers will report to the Director of Sales & Business Development. One business development manager will be focused on growing our corporate, meetings & conventions event client baseOne business development manager will be focused on growing our arts, culture, festivals & live entertainment event & experience business Our Sales & Marketing Team Profile Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive way What will you do this year? The Business Development managers have accountability to achieving the organization’s new sales targets. The duties for this position include, but are not limited to:Key Responsibilities Sales Strategy: Develop and implement strategies to acquire new clients and expand market share.Lead Generation: Research and identify potential clients in target markets, generating new leads through cold outreach, networking, and attending industry events.Client Acquisition: Lead the sales cycle from prospecting to closing, including presentations, negotiations, and contract discussions.Relationship Building: Establish and nurture relationships with new clients, understanding their business needs and delivering tailored solutions.Market Analysis: Continuously monitor market trends, competitor activities, and industry developments to identify new opportunities.Collaboration: Work closely with the marketing, facility sales and operations teams to align on business development goals and create effective sales strategies.Reporting: Track, analyze, and report on sales performance, providing insights and recommendations for continuous improvement.Target Achievement: Meet or exceed new sales targets and key performance indicators (KPIs). What else? Minimum 5 years of experience in business development, sales, or a related field.Bachelor’s degree in business, marketing, hospitality, or a related discipline preferred.Proven experience in sales within the events and/or live entertainment industry.Strong track record of meeting or exceeding sales targets.Exceptional communication, negotiation, and presentation skills.Ability to build and maintain relationships with high-level executives and key stakeholders.Strong analytical skills with a keen understanding of market dynamics.Self-motivated, proactive, and able of working independently.Familiarity with Momentus or CRM software and other sales tracking tools.Excellent salesmanship to establish rapport with target audiences and enhance the company’s reputation.Ability to demonstrate problem-solving, critical thinking, and conflict resolution skills.Capable of thriving in a fast-paced, high-pressure environment, with the ability to multi-task.Availability to work events, including evenings, weekends, and holidays as needed.Criminal Record Check required for successful candidates. Who are you? Demonstrate respect & kindnessFosters collaborationModels’ integrityClient focusedSales drivenCreative & strategic Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $80,000 - $95,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...