Answer incoming calls and emails from customers, engineers, and suppliers.
Log service calls and maintenance requests accurately into the system.
Provide updates to customers on the progress of their service requests.
Liaise with engineers to coordinate call-outs, repairs, and follow-ups.
Assist with scheduling planned maintenance visits.
Update and maintain service records and job sheets.
File and organise both digital and physical documentation.
Assist with generating invoices and processing purchase orders.
Input data accurately into CRM and job management systems.
Support with stock control and ordering parts when required.
Learn how to manage engineer diaries and route planning efficiently.
Support colleagues with ad-hoc admin tasks and small projects.
Attend team meetings and contribute to process improvements.
Shadow different departments to gain a full understanding of the business.
Training:Level 3 Apprenticeship in Business Administration, consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off-the-job training will also be required as part of the apprenticeship. There will also be an end-point assessment. Training Outcome:
After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.
Employer Description:Wessex Catering has been dedicated to giving our Customers outstanding Catering and Electrical Maintenance lead by our trained engineering workforce. We have been providing a service to the Catering Industry for over 20 years in which during this time we have built a relationship with our large client base offering both Catering, Electrical Maintenance and installation projects.Working Hours :7.45am to 4.45pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Scanning and distributing incoming post to the correct team members
Managing outgoing post and courier deliveries
Greeting clients and providing a professional, welcoming first impression
Answering calls, handling enquiries, and transferring to the right department
Arranging meetings and supporting travel bookings
Ordering office supplies and maintaining stock levels
Updating and maintaining records in the company databases
Processing card payments accurately and efficiently
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take.
Additional off the job training will also be required as part of the apprenticeship.
There will also be an end point assessment. Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.Employer Description:At James Legal our mission is to provide a fresh approach to legal services. We are experienced proactive lawyers who provide a fresh client focused service.
The James Legal team are people first and lawyers second. Many legal issues are problems when you have a legal problem (Business or Personal) you generally need clear advice, support and understanding. You do not need those problems to be compounded by worries over legal costs or by not being kept informed.
We are sure you will find us refreshingly different. James Legal are a fresh, open and transparent legal service provider. We could use various adjectives such as proactive, approachable, contactable and professional etc. We would rather put it more simply; we are here to help and we speak your language. Plain speaking Solicitors, now that is refreshing!Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
JOB DESCRIPTION
General Purpose of Position:
The Client Relations Specialist serves as the liaison with the company's customers, developing relationships, providing guidance and advice, and providing a higher level of customer support on a specific product or service.
Duties and Responsibilities:
Ensure both the company and clients adhere to contract / specs Day-to-day communication with customers / clients, answer questions, manage conflicts and collect feedback and escalate as appropriate Maintain up-to-date knowledge of company products and services Effectively provide client support and communication Facilitate inter departmental communication to provide effective client support Build, maintain, and strengthen relationships between the company, reps and clients by providing optimal service Assist sales team with identifying opportunities to up-sell / cross sell services and products Identify internal procedures that adversely affect customer satisfaction and work with internal areas to build consensus and accomplish improvements. Liaise between customers, contractors, sales reps and appropriate personnel Interacts with customers including contractors to provide support and information on an assigned product or service Ensures that appropriate actions are taken to resolve customers, contractor or sales representative problems and concerns Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff Uses knowledge of a specific product, service, or other assigned area of expertise to validate customers orders and correct as necessary for proper delivery Be familiar with other product and services to support staff of Client Relation Specialists Collaborate with customer service personnel, product management department, service departments and/or sales representatives to streamline information and orders Performs other related duties as assigned Collaborate with regional sales resources to improve their customer service experience Escalate issues or situations as appropriate Understand contractor, sales representative and customer perspectives to improve their order experience Build relationships directly with contractors, sales representatives, customers and internal staff
Experience and Education:
1 to 2 years experience and/or training in this type of work High School Diploma or GED Strong verbal and excellent written communication skills; strong attention to detail Excellent time management skills Excellent customer service skills Ability to develop working relationships at multiple levels of the organization Collaborative team player with the ability to build consensus Proficient with Microsoft Office Suite and SAP Ability to handle change and ambiguity Effective in a fast paced environment Ability to be self-directed and motivated Ability to work at a focused and continuous pace The salary range for applicants in this position generally ranges between $56,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Set up and configure desktops, laptops, printers, and other hardware
Diagnose and resolve hardware and software faults
Install, update, and maintain software applications
Provide first-line IT support to staff, resolving queries in a timely manner
Maintain and support local network connectivity (LAN/Wi-Fi) and assist with VPN or remote access setup
Log, monitor, and manage IT support tickets, escalating complex issues where appropriate
Assist with asset management, maintenance schedules, and equipment tracking
Manage digital and artwork asset libraries across multiple online platforms
Maintain accurate records, data, and pricing information across systems
Administer user profiles and permissions on digital platforms
Respond to online platform support queries and ensure issues are resolved promptly
Prepare and maintain reports, data exports, and related documentation
Support digital workflows and assist with improvements to online processes
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:UYR Ltd is a UK-based creative agency specialising in design, print, and multi-site marketing solutions. Founded in 1998, they offer end-to-end services including graphic design, large-format printing, POS materials, warehousing and national distribution—particularly for retail, hospitality and education sectors. With a strong focus on sustainability and quality, UYR supports brands in delivering consistent, high-impact marketing across multiple locations.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
General duties including:
Assisting with the supervision of specialist trenchless and tunnelling crews on live construction sites
Supporting the control of health, safety, and environmental standards in challenging underground environments
Recording and reporting progress, quality, and productivity on tunnelling and shaft works
Helping with surveying, setting out, and quality assurance during microtunnelling and pipe jacking operations
Monitoring materials, plant, and subcontractors, ensuring works meet design and safety requirements
Assisting commercial and project teams with cost tracking and documentation to support project delivery
Training:
Construction site supervisor Level 4 (Higher national certificate)
Training will be at Doncaster College where you will access a wide range of facilities on offer
Day release.
You will undertake Construction Site Supervisor Level 4 Standard.
Construction site supervisor / Institute for Apprenticeships and Technical Education
You will undertake Functional Skills for English and/or Maths if needed.
You will undertake both on and off-the-job job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.
Training Outcome:
On successful completion of the apprenticeship, you’ll have the skills and experience to progress into a Site Engineer or Construction Site Supervisor role within HB Tunnelling
With further experience and training, you can advance to Sub Agent, Project Engineer, or Site Manager, working on major tunnelling and trenchless infrastructure schemes across the UK
The company actively supports continued professional development and progression toward EngTech or Incorporated Engineer (IEng) status through recognised industry bodies such as the ICE or CIHT
Employer Description:HB Tunnelling Limited is a specialist civil engineering contractor delivering trenchless and tunnelling solutions across the UK. We work on major infrastructure projects for leading utilities and construction clients, using innovative techniques such as microtunnelling, auger boring, pipe jacking, and shaft construction. Our teams are passionate about safety, quality, and developing the next generation of tunnelling professionals through hands-on training and career progression.Working Hours :Monday - Friday, 07:30 - 17:30 with 2 x 30 minute breaks.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Demand for services has never been higherEnjoy flexible clinic structures, out-of-hours sharing and leave cover for continuity of care and work-life balanceAttractive benefits and financial remunerationWhere you’ll be working You will be working with a leading private provider of cardiology services whose mission is to advance care and reduce the impact of heart disease in Australia through individualised care, research and world leading outcomes. You will have support from day one in this well-established practice and while you retain clinical independence, you’ll benefit from local and national management support and initiatives, including a local management team to handle daily operations, allowing you to focus on medicine. As part of this provider’s network, you will participate in national clinical working groups and education meetings and will have opportunities to participate in groundbreaking clinical trials, research projects, data and innovation initiatives aimed at shaping the future of cardiology. The practice provides a comprehensive service including consultations, echocardiograms and device checks in. The position available is up to 0.5 FTE. This practice is not in a designated DWS location. Where you’ll be living This vibrant coastal suburb in Sydney's Northern Beaches offers a fantastic balance of coastal living, outdoor activities, and a friendly community atmosphere. With stunning beaches perfect for surfing, swimming, and sunbathing, a picturesque lagoon ideal for kayaking and paddleboarding, and lush bushland for hiking and nature walks, the suburb caters to those who love the outdoors. The close-knit community, good schools, and convenient amenities make it an attractive choice for families and individuals seeking a balanced lifestyle. Salary information Interventional Cardiologists can expect an excellent remuneration and benefits package including a guaranteed base salary for the first year, reimbursement for indemnity insurance and long term value creation opportunities through doctor share plan Requirements Fellowship of the Royal Australian College of Physicians (FRACP) or equivalent. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Consultant Interventional Cardiologist jobs in NSW join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
IQA Manager
Part time - 3 days per week
Aston, Birmingham
Permanent
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
The Manufacturers' Organisation | Make UK
We are seeking an experienced and driven Internal Quality Assurance (IQA) Manager to lead and continuously improve the quality systems within our Apprenticeships provision. This pivotal role ensures that our programmes meet and exceed the standards set by awarding bodies, regulatory organisations, and internal quality benchmarks.
If you have a passion for educational excellence, experience in engineering or technical learning environments, and a strong background in quality assurance, this is your opportunity to make a real impact.
Key Responsibilities
Act as Centre Coordinator for multiple awarding organisations (e.g. EAL, Pearson, City & Guilds, ILM).
Serve as the main liaison with awarding bodies, managing all compliance, monitoring, and accreditation activities.
Oversee the BTEC and workshop IQA processes.
Support the RPL (Recognition of Prior Learning) team in identifying cost efficiencies.
Ensure delivery meets Ofsted, awarding body, and internal quality standards.
Develop, implement, and review quality assurance policies and documentation.
Manage learner registration, certification, and records in line with regulatory requirements.
Coordinate and lead standardisation meetings to maintain consistency and best practices.
Monitor and review assessment and verification processes, including Assessor and IQA observations.
Maintain accurate, auditable records for all quality assurance and certification activities.
Provide ongoing support and guidance to curriculum managers and delivery teams, ensuring compliance with the latest teaching and learning standards.
Person Specification
Proven experience in a technical/engineering setting.
Strong background in education, particularly in Apprenticeships and Higher Education.
Demonstrated experience liaising with awarding organisations and regulatory bodies.
In-depth understanding of Ofsted, awarding body regulations, and sector compliance.
Skilled in the design and execution of robust quality assurance systems.
Exceptional communication, organisational, and stakeholder management skills.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration
SAFEGUARDING INFORMATION
This post is exempt from the Rehabilitation of Offenders Act 1974. It is therefore a mandatory requirement that the successful candidate agrees to an enhanced DBS check and satisfactory references.
Individuals barred from working in this sector are reminded it is a criminal offence to submit an application.....Read more...
Deliver, evaluate and develop health and physical activity initiatives to improve wellbeing across Peterborough and surrounding areas. Build strong partnerships with schools, community groups and stakeholders, ensuring projects align with local and national health priorities.
Key Responsibilities:
Plan, deliver and evaluate health education and physical activity sessions.
Complete 6 hours of study weekly towards the Level 3 Community Sport and Health Officer Apprenticeship.
Recruit participants and monitor funded projects.
Build partnerships with schools, community groups and agencies.
Maintain accurate monitoring and evaluation data.
Deliver high-quality sports sessions, mainly to primary-aged children (4–11).
Support community strategy development and attend relevant meetings/events.
Carry out administration including registers, reports and data.
Undertake CPD to continuously improve delivery.
Essential Skills & Experience
Interest in health, nutrition and mental health awareness.
Knowledge of diverse communities and ability to engage people from all backgrounds.
FA Level 1 coaching or other NGB qualification (or willingness to work towards).
Current Safeguarding and Emergency First Aid certificates (or willingness to gain).
Experience building relationships with partners and awareness of funding streams.
Strong communication, organisation and admin skills.
Team player with honesty, flexibility and professionalism.
Full driving licence and access to a vehicle.
Confident IT skills (Word, Excel, Outlook).
Desirable
Strong problem-solving and time management skills.
Positive, proactive attitude with ability to work under pressure.
Smart, professional appearance.
Training:The apprentice will complete their training as part of the Level 3 Community Sport and Health Officer apprenticeship.
Location: Training will take place both in the workplace and remotely via online sessions delivered by Educationwise
Frequency: Training will be scheduled weekly, with around 6 hours per week off-the-job learning, which may include workshops, online learning, shadowing, project work and study time.
Support: The apprentice will be supported by their workplace mentor and assigned tutor/assessor, who will carry out regular progress reviews (every 8–12 weeks).Training Outcome:On successful completion of this apprenticeship, the learner will be equipped with the skills, knowledge and experience to progress into roles such as:
Community Sport and Health Officer.
Health and Wellbeing Coordinator.
Sports Development Officer.
School or Club Sports Coach.
Health Improvement Practitioner.
Fitness or Wellbeing Instructor.
There may also be opportunities to:
Specialise further with higher-level qualifications (e.g. Level 4 Sports Coach or Degree in Sport and Exercise Science, Public Health, or Community Development).
Employer Description:Peterborough United Foundation is the official charity of Peterborough United Football Club. We use the power of sport and the influence of the club to inspire, motivate and engage people across Peterborough and the surrounding areas.
Our programmes focus on education, health & wellbeing, community inclusion, and sport participation, aiming to create positive opportunities for people of all ages and backgrounds.
We work closely with schools, community groups, local authorities and partner organisations to deliver high-quality projects that make a lasting difference. Through this, we are committed to improving health outcomes, increasing physical activity, and supporting personal development across the community.
As a registered charity, the Foundation is dedicated to inclusion, safeguarding, equality and diversity, ensuring that every individual we work with feels safe, supported and able to thrive.Working Hours :Schedule:
Monday to Friday. May include some evening / matchday work. Shifts to be confirmed.
Ability to commute to the following:
Peterborough, CambridgeshireSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Patience,Physical fitness....Read more...
We’re on the lookout for a Commis Chef to join our team!
Prep, create and bring our pub menu to life. Got a passion for food? You’ll fit right in. From learning new prepping skills, bringing a meal to life for the first time, to owning a section of the kitchen.
As Commis Chef: There’s plenty to get involved with whilst growing your career and developing skills that you can take home.
Experience in a similar Chef role or an experienced KP
Know or be willing to learn about the kitchen areas and procedures
Work within a team in a fast-paced environment
Help to support the kitchen team with the day-to-day running of the kitchen
Have a passion to deliver great, hot food to spec each and every time
What comes next is up to you: We’ll support you to complete your Chef Development Programme with the goal of becoming a Sous Chef.
What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
30% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part-time hours offered to work around your family or higher education
Exciting range of high street, online discounts and cashback offers
Fantastic range of apprenticeship programmes to support your career
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licenced Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.Training Outcome:Marston’s offer ongoing training and support and actively encourage their employees to progress.Employer Description:We’ve been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we’re incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
An exciting opportunity has arisen to join our committed and dedicated team of SEND staff, to support targeted students across the curriculum, to help them fulfil their potential. The key role responsibilities are:
To assist students in accessing learning activities as directed by the teacher, being aware of and supporting differences, to ensure all students have equal access to opportunities to learn and develop
To undertake classroom support to further the learning of individual or small groups of students, especially those with SEND needs
To help students manage their emotions and behaviour, promoting positive values, positive attitudes to learning and good student behaviour
Training:Alongside the classroom TA role, 20% of the 37 weekly contracted working hours will be allocated to training onsite for a nationally recognised Level 3 Teaching Assistant qualification, delivered by our external training provider: Lift Schools. During the Apprenticeship you will be assigned a Trainer Assessor from Lift Schools to work with you on the apprenticeship programme. You may also be required to complete Level 2 Functional Skills qualifications in English and maths (in your own time) if not able to evidence GCSE passes in these subjects.Training Outcome:After a Teaching Assistant Level 3 apprenticeship, career progression can include becoming a Higher Level Teaching Assistant (HLTA), a Teaching Assistant with a specialisation, or pursuing a degree to become a fully qualified teacher. Other opportunities include roles like an assessor or in educational research, as well as career development through further qualifications like the Level 4 Certificate in Education and Training. Employer Description:The Sir Robert Woodard Academy, an Ofsted ‘Good’ school and part of the Woodard family of schools, is a dynamic and popular 11–18 academy located between Worthing and Brighton, serving the students of Lancing, Sompting and Shoreham. Our aim is that every student is known and nurtured and is provided with teaching and learning experiences that allow them to fulfil their potential.
Quotes from full Ofsted inspection report October 2021: Rating of “Good” in all areas:
"The school is a calm and orderly place for pupils to learn….Pupils treat each other with respect … low-level disruption is rare."
"Pupils, parents and carers feel proud of their school…one parent told us ‘we are really impressed with the school, the ethos and the staff’.”
The Academy is committed to equality of opportunity. We positively welcome applications from suitably qualified individuals from all sections of the community.
We value the diversity of our staff and students, and everyone at our Academy is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.Working Hours :Term time plus all inset days
37 hours per week: Monday to Friday
8am to 4pm (3.30pm on Fridays)Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Patience....Read more...
We’re seeking a highly experienced Customer Success Manager with a strong background in music and audio production to join a collaborative and innovative team at a leading global manufacturer of audio products. This is a brand-new, full-time permanent role based in Kidlington, Oxford, offering a competitive salary of £45,000 to £60,000, along with flexible hybrid working options and adaptable start/finish times.
In this pivotal position, you’ll be a key driver in building and nurturing client relationships, helping to expand business opportunities across a portfolio of respected audio brands. If you're passionate about audio and thrive in a dynamic, people-focused environment, we’d love to hear from you!
Key Accountabilities the Customer Success Manager:
Develop a comprehensive strategy to build the user community, creating content (tutorials, videos, articles for courses, online events to promote the brands
Recruit and manage relationships with key artists, influencers, producers and partners for brand messaging
Initiate, design and implement loyalty programs centered on the user experience offering exclusive access, special promotions to drive subscription growth
Working closely with the education team to enhance community engagement across platforms and channels
Establish and manage an online platform for prospective customers and users, knowledge sharing and brand engagement
Producing technically correct high quality and engaging content showcasing all brands and their benefits
Analyse, monitor and report on community engagement, identify trends, content performance and product development
Work closely with marketing, sales and development teams to ensure alignment with business objectives
Key Skills Required for Customer Success Manager:
A degree, higher level qualification, or qualified by experience in music and audio production
Music production experience with a strong understanding of software tools (plug-ins, DAWs, virtual instruments
Proven ability to explain use of audio software
Experience creating and presenting video content across multiple platforms
A passion for audio creation, music technology is a must
Confident communicator particularly with technical focused content
Experience in community engagement, customer success, content marketing within software or music technology would be an advantage
Collaborative team worker with excellent interpersonal skills
Highly organised with meticulous attention to detail
Adaptable in a changing environment
High energy, able to work on own initiative
Creative mindset, a self starter
What’s in it for you?
Salary of between £45,000 and £60,000
Flexible, hybrid working
Joining a highly successful collaborative company who are global market leaders
Training development and progression
24 days holiday which increases by one every two years and capped at 29 days (can also buy and sell hols)
37.5 hours per week with flexible start/finish times
Annual bonus
Company pension, Salary Extra Health perks scheme, cycles to work, group income protection, group life insurance, discounts on products, employee assistance program
....Read more...
You will gain knowledge and experience and fully participate in the apprenticeship scheme to successfully complete the qualification. Duties include:
Liaising with internal team departments when needs arise including and not exclusive to work force management, engineering, manufacturing, stores & workshop, travel to the customer site and carry out work as instructed by the company in a safe timely manner and attend training courses as laid down in the training management procedures and to obtain necessary accreditation to enable progression through the apprenticeship
General duties including:
Accompanying the Service/Maintenance/Install engineer to various sites to complete a variety of work depending on the jobs they have been allocated
As our Engineering Apprentice, we’ll help you to become qualified so you can:
Carry out planned preventative maintenance
Provide maintenance of equipment
Modify, test, and inspect condition-based monitoring and fault finding with our systems
Help improve systems on our sites where required
Work on technology which monitors and controls all aspects of processes and their performance across the site
Carry out risk assessments and method statements to ensure activities are always completed in a safe manner
In addition:
Completing all tasks set by the supervisor and assisting wherever possible
Observing existing strategies and techniques and offering suggestions for improvement
Conducting research and collating data
Working closely with colleagues and mentors to foster professional values and build good relationships
Always observing health and safety guidelines
Attending meetings and workshops when required
Submitting to all forms of evaluation during the apprenticeship
Training:Training will be at HESTA, Hull where you will access a wide range of facilities on offer.
Block release.
You will undertake the Maintenance and Operations Engineering Technician standard, refrigeration pathway.
Maintenance and operations engineering technician / Institute for Apprenticeships and Technical Education.
You will undertake Functional Skills for English and/or Maths if needed.
You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become an engineer of the future! Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:We help with all HVAC requirements, from bespoke installations to service and maintenance, commercial or domestic.Working Hours :Monday - Friday, 8.30am - 5.00pm, plus any overtime that is needed. Plus any weekend work – this will be as and when required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Content Creation
Plan, develop, and produce written, visual, and video content for social media and other digital platforms.
Understand briefs and target audiences to generate creative, engaging content ideas.
Film short videos using a company-provided phone and edit content using tools such as CapCut and Instagram Edits.
Write on-brand captions that connect with followers and reflect MKM’s friendly tone of voice.
Schedule and publish posts using Hootsuite, Meta Business Suite, and content management systems.
Review content performance and use insights to enhance engagement and reach.
Brief graphic requirements into the design team and support planning for future campaigns.
Social Media Support
Assist in managing MKM’s central social media channels, including Facebook, Instagram, TikTok, LinkedIn, X, YouTube, and Pinterest.
Schedule content, adapting it for each platform’s audience and format.
Respond to comments, messages, and queries in a professional and engaging manner.
Monitor brand mentions and relevant hashtags, helping to grow MKM’s online community.
Stay up to date with the latest social media trends, challenges, and competitor activity.
Support influencer collaborations and work with the marketing agency on paid campaigns.
Contribute creative ideas for campaigns and social-first content.
Branch Support
Provide updates, advice, and best practices to branches on social media activity.
Assist branches with local campaigns, content ideas, and community engagement.
Help resolve account access issues and onboard new social media users.
Work alongside the Social Media Lead and Videographer on branch visits to capture authentic, engaging content.
Travel to branches when required to support content creation and campaign delivery.
Training:Advanced Level Apprenticeship in Multi-Channel Marketing consisting of:
Level 3 Diploma in Multi-Channel Marketing
Level 2 Functional Skill in Maths (if applicable)
Level 2 Functional Skill in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:MKM is the UK’s leading independent builder’s merchant, with branches across England, Scotland & Wales. Founded in 1995, we have branches across the length and breadth of the United Kingdom from Redruth to Elgin Norwich and Llandudno. Each of our branches carries a wide range of building materials to keep your project on track, available for delivery to site or for customer collection. We also supply kitchens, bathrooms, doors, windows and joinery, and landscaping products. Many branches have additional specialisms, whether that’s plumbing & heating, electrical, tool hire or timber cutting.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
With RNN Group support, this Apprenticeship will give you expert training alongside Sanderson Building Services to develop you into a professional Business Support Administrator.
This role will specifically develop your administration skills alongside increasing your knowledge of the Construction Industry a refreshing and varied career.
This Apprenticeship will support you to be able to carry out but not limited to the below duties & tasks:
· Prepare and dispatch a range of routine documents to meet the daily priorities in their area of responsibility.
· Carry out administrative and/or support activities to contribute to the smooth running of the team.
· Receive and respond to everyday enquiries from customers to provide a timely, courteous and efficient service to others.
· Organise routine meetings, make arrangements and booking under clearly defined instructions and maintain diaries.
· Help to prepare straightforward materials to assist in the effective organisation of internal/external activities.
· Assess the range and volume of work to be undertaken for the days ahead and plan to ensure it is completed to time and to an appropriate standard.
· Follow set ordering procedures to ensure adequate, low value supplies and resources are available to meet office/work unit requirements.
· Receive visitors and provide routine information in a courteous manner, to promote a positive image of the company.
· To uphold the values and behaviours of the organisation in self and others.
· To maintain high standards of Health, Safety and Wellbeing at work and take reasonable care for the health and safety of self and others.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills Maths Level 2 (If required)
Functional Skills English Level 2 (If required)
Monthly online sessions and termly face to face taught sessions
Training Outcome:Full time employment and progression to higher education.Employer Description:Sanderson Building Services Limited are a medium sized construction company based in Swinton operating across South Yorkshire and beyond.
We are a family run business which undertake small and large projects. From your traditional stone buildings to a complete modern make over. We offer a professional service from inception through to completion.
Testament to the quality of our workmanship is the number of awards which we have been shortlisted for and won across the different sectors we operate in from both the Royal institute of Chartered Surveyors and the LABC.Working Hours :Monday-Friday hours to be confirmedSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Be reliable and punctual,Good attitude to work....Read more...
We're on the lookout for a Commis Chef to join our team!
Prep, create and bring our pub menu to life. Got a passion for food? You'll fit
right in. From learning new prepping skills, bringing a meal to life for the
first time, to owning a section of the kitchen.
As Commis Chef: There's plenty to get involved with whilst growing your career
and developing skills that you can take home.
* Experience in a similar Chef role or an experienced KP
* Know or be willing to learn about the kitchen areas and procedures
* Work within a team in a fast-paced environment
* Help to support the kitchen team with the day to day running of the kitchen
* Have a passion to deliver great, hot food to spec each and every time
What comes next is up to you: We'll support you to complete your Chef
Development Programme with the goal of becoming a Sous Chef.
What you get from us: You'll be joining a pub company that's been voted - Best
Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people
first, which is why we offer real benefits including:
* 30% off at all our pubs, restaurants, and hotels
* A reliable hours contract, to give you the security you deserve
* Refuel at work with our £4.50 meal deal option whilst on shift, including
popular menu dishes plus a drink
* Flexible and part time hours offered to work around your family or higher
education
* Exciting range of high street, online discounts and cashback offers
* Fantastic range of apprenticeship programmes to support your career
* A friendly and lively atmosphere, working alongside passionate and diverse
teammates
* Access to Licensed Trade Charity for financial, mental, and emotional
well-being support
Come as you are. Personality counts for more than anything else here. We'll
accept you and celebrate you for being you. We can't wait to see what we can
make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.Training:
Chef Academy Commis Chef Level 2 including Functional Skills in maths and English
Training Outcome:
Marston's offer ongoing training and support and actively encourage their employees to progress
Employer Description:Welcome to The Alders in Ollerton-a family-friendly pub, set in the heart of Nottinghamshire's historic woodlands. Our pub and carvery is conveniently located for Center Parcs, Sherwood Forest, and several other country parks in the area including Clumber Park and Clipstone Forest. Here at The Alders, we think that food and good times go hand in hand. Our delicious daily carvery features a choice of roasts, with all your favourite trimmings. Our extensive menu also boasts hearty pub classics anWorking Hours :Shift work including evenings and weekends, exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
We're on the lookout for a Kitchen Porter to join our team!
Start your pub career in our buzzing kitchen! Be on hand to make every service that bit smoother. You'll play a vital part of making sure our kitchen team have everything they need to produce great, hot quality food for our guests.
Our kitchen is where it's at: Working with and supporting the kitchen team in a fast-paced environment, they'll be plenty of new skills to pick up.
As a Kitchen Porter you'll: Be eager to learn and get stuck in, in an environment that's fast paced with the opportunity to pick up plenty of new skills that can be used in our kitchen and at home.
* Have the opportunity to progress and learn the ropes of the Commis Chef role.
* Help to maintain high food and safety standards across the kitchen.
* Help to maintain that all kitchen areas remain clean and clutter free
* Take pride in the food you prep and serve.
* Be committed to being a team player.
What comes next is up to you: We'll support you to complete your Chef Development Programme with the goal of becoming a Commis Chef.
What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
* 30% off at all our pubs, restaurants, and hotels
* A reliable hours contract, to give you the security you deserve
* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
* Flexible and part time hours offered to work around your family or higher education
* Exciting range of high street, online discounts and cashback offers
* Fantastic range of apprenticeship programmes to support your career
* A friendly and lively atmosphere, working alongside passionate and diverse teammates
* Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
At Marston's, you will be working towards your Chef Academy Commis Chef Apprenticeship qualification over the course of 15 months.
Marston's. Where people make pubs.Training:
Chef Academy Production Chef Level 2 including Functional Skills in maths and English
Training Outcome:
Marston's offer ongoing training and support and actively encourage their employees to progress
Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
Area General Manager – Hard FM Service Provider – London - up to 95K+package/bonusAre you an experienced senior manager looking for a new challenge?Or are you an Account Director or Operations Manager looking for the next step in your career?Do you have experience managing multi-site maintenance contracts?One of the established names in the commercial building maintenance industry is looking to recruit an Area General Manager to look after a collection of commercial properties in and around Central London.They are looking for an individual who will be able to provide a first class customer service and be able to organise, manage and motivate their maintenance team.The role will also be reporting directly to the Business Unit Leader and will be responsible for managing a number of commercial buildings in London. There is an excellent mix of contracts including commercial properties and higher education and all have permanent maintenance teams on site which are headed up by Account Directors.The value of the contracts total at around the £12 million mark with lots of potential to grow the business unit. Time will be spent based on each of the locations with the option to work from their city based head office when needed.The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Excellent influencing and negotiation skills.Strong financial skills.Ability to manage conflict and crisis situations effectively.Provide leadership, and ensure the planned development of a portfolio of contracts to ensure that contractual commitments are met and exceeded.Ensure that opportunities for the strategic development of contracts are explored to deliver increased turnover and profitability.Ensuring business policies and processes are effectively communicated, and implemented within contracts.Ensure additional services and projects are added, and contracts are re-won on re-tender.Development of financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth.Ensure appropriate contract review, audit and control systems to ensure statutory, policy and contractual commitments are met.Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.Accountable day-to-day to the relevant client contacts.Line management responsibility for a small team of Account Directors.Financial responsibility for the delivery of plan commitments for the contract portfolio.The development and review of teams, appraisal, and the application of effective people management practice.The package on offer includes:Up to £95000£5000 car allowance20% BonusPensionHealthcareApplicants must be able to meet the following criteria:Hard services background, ideally with recognised electrical or mechanical qualifications.Managerial experience at Account Director or above within a hard services environment is essential.Proven experience within the commercial maintenance industry.Excellent motivational and influencing skills, with high levels of personal integrity.A proven track record in commercial portfolio management.Ability to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Strong financial understanding.....Read more...
Responsibilities
To act as a full member of the staff team of the Service and to contribute to the development of the Service within the Directorate.
To fully contribute to the work of the Service and to manage an individual caseload, work with individual and groups of young people and to participate in the duty work, responding to need as it arises.
To participate in the provision of appropriate programmes for individual service users of the Service, in conjunction with other Directorate staff and other agencies within this field; that will most effectively assist the young people to achieve the transition to adulthood, with particular emphasis upon their transition from being in care, to living independently in the community.
Within the role of aftercare adviser, to implement and adhere to all relevant Directorate and Service procedures.
In working with service users, to adopt a holistic approach to meeting their individual needs, and to promote their involvement in the process, in order to develop the self-esteem of service users through a process of positive achievement; to keep in touch with young people to achieve this aim.
To advise other Directorate and staff regarding the preparation and support needs of care leavers, and to assist in the promotion of services for these groups of service users.
To assist in liaising with the range of Directorate and other agency initiatives in this field and to assist in the promotion of corporate or inter-agency approaches.
To assist in working with other agencies active in this field, in order to help maximize the provision of resources by these agencies for the benefit of Directorate service users.
To be responsible for providing information and support to young people on an individual or group basis as appropriate.
To be specifically responsible for directly working with young people allocated, and to ensure that all of the necessary assessment, intervention and recording or work undertaken is completed.
To participate in the provision of a duty/referral service by the service and to advise young people and their referrers as part of this process.
Required
To keep up to date with new trends and developments in legislation, policy and practice in the areas of aftercare, accommodation, employment, benefits, and child care – in order to appropriately advise other agencies, Directorate staff and service as a whole.
To undertake any training that is considered appropriate to the duties of the post – resources permitting, thus facilitation in-going development of the post and service as a whole.
To participate in regular supervision sessions as required.
To participate in appropriate working parties, as required, which contribute to the further development of 18+ Services.
To contribute as required in the provision of appropriate training programmes for 18+ Directorate and other agency staff; which will promote more effective services to care leavers.
To work flexible hours as required in order to meet the needs of the services and service users.
A willingness to undergo appropriate training courses as directed, including to NVQ level 3
Substantial experience of working with children and young people up to the age of 21 and 25 if they are in higher education in a voluntary or Professional setting.
Experience of interagency work with young people who are vulnerable, at risk, homeless or have been in care.
Experience of being responsible for directly assisting young people (caseload responsibility)
Have worked successfully in achieving outcomes for Young People under supervision.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pmfor more details....Read more...
Position: Marine Electronic Commissioning Engineer
Job ID: 1420/19
Location: Home Based (EMEA Travel)
Rate/Salary: Highly competitive – dependent on experience
Benefits: Great Benefits with this business
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Marine Electronic Commissioning Engineer
Typically, this person will be responsible for the electronic commissioning and technical support of the companies product. This product is a mechanical product which is electrically controlled and is sold to customers in the maritime world globally, however - this persons patch is the EMEA (Europe, Middle East & Africa). You will be the companies on-site representative, talking to customers, distributors and service agents covering commissioning, repairs, maintenance as well as emergency breakdown cover as required. Extensive travel for durations of roughly 5 days, home most weekends will be required.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Marine Electronic Commissioning Engineer:
Commissioning: Perform installation checks, configuration, and commissioning of the product and it's electronic control systems, including sea trials, class trials (DNV, BV and ABS) and Dynamic Positioning trials.
Maintenance and Repairs: Conduct routine maintenance, inspections and repairs of the systems to ensure optimal performance and reliability. Troubleshoot and diagnose system issues and implement timely and effective solutions.
Customer Support: Provide technical assistance and support to customers, both remotely and on-site, by addressing their inquiries, resolving technical problems, and offering guidance on system operation and maintenance best practices.
Training and Documentation: Train customers on the proper use, operation, and maintenance of the systems. Develop and update technical documentation, including manuals, troubleshooting guides, and service reports.
Field Testing: Collaborate with internal teams and participate in field tests and trials of new products, collecting feedback and suggesting improvements to enhance system performance and functionality.
Collaboration: Work closely with cross-functional teams, including engineers, project managers, and sales representatives, to ensure seamless coordination and timely resolution of customer issues.
Safety and Compliance: Adhere to safety regulations, industry standards, and company policies during all field operations. Conduct risk assessments and implement appropriate safety measures.
Continuous Learning: Stay up to date with emerging technologies, industry trends, and product advancements in the maritime industry. Attend training sessions, workshops, and seminars to enhance technical skills and knowledge.
Qualifications and requirements for the Marine Electronic Commissioning Engineer:
Education: UK Level 5 awards (HND, Foundation degree) or higher in Engineering, Electronics, or equivalent related field.
Experience: Minimum of 3 years of experience as a Field Service Engineer or similar role in the maritime industry preferred however, applicants from other industries (e.g., military, automotive) will be seriously considered.
Technical Skills: Strong knowledge of electronic control systems - Familiarity with mechanical drive systems, bearings, and hydraulics.
Troubleshooting and Diagnostic Skills: Proficient in identifying, analysing, and resolving technical issues in electronic control systems. Ability to use diagnostic tools and software effectively.
Travel Flexibility: Willingness to travel extensively, both domestically and internationally, and work in challenging environments, including ships at sea.
Communication Skills: Excellent verbal and written communication skills. Ability to effectively communicate technical information to customers and internal teams.
Customer Focus: Strong customer service orientation with a dedication to delivering exceptional support and building long-term customer relationships.
Team Player: Ability to collaborate effectively with cross-functional teams and work independently with minimal supervision. Strong problem-solving and decision-making abilities.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
We’re on the lookout for a new Bartender to join our team! Applicants must be over 18 to adhere to legislation around serving alcohol.
New to hospitality? You won’t be for long! Make a name for yourself in one ofour pubs. Our Bartenders are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll: Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
Be responsible for taking orders, serving and upselling our fantastic food and drinks
Be passionate about providing brilliant customer service
Care about the wider team, turning your hand to support wherever needed
Gain people, marketing and operational skills whilst getting paid for it!
Be encouraged to grow and develop whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
30% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part time hours offered to work around your family or higher education
Exciting range of high street, online discounts and cashback offers
Fantastic range of apprenticeship programmes to support your career
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.Training Outcome:Marston’s offer ongoing training and support and actively encourage their employees to progress.Employer Description:We’ve been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we’re incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
You’ll play a key role in supporting the growth of CIPHE membership by helping to recruit, retain, and re-engage members, while also promoting and delivering membership services.
You’ll be part of the Membership team but work closely with colleagues across the organisation. The role is varied and offers exposure to administration, marketing, and events. Typical duties include:
Membership & Administration
Process and update member information using Microsoft Dynamics CRM
Handle payments, audience segmentation, and data quality improvements
Respond to enquiries from members/applicants/public with high standard of customer service
Prepare and dispatch welcome packs, certificates, and application materials
Support membership recruitment, retention, and reinstatement activities
Assist with Engineering Council registration processes, including application handling, assessor liaison, and mentor matching
Ensure GDPR compliance in all data handling
Digital Marketing & Communications:
Create and schedule engaging content across social media platforms
Monitor social media performance, engagement trends, and competitor activity
Assist in producing e-shots, newsletters, and tailored email campaigns
Upload and update website content, including news and blog posts
Contribute to campaign planning meetings with creative ideas
Administrative support for, and participation in, activities of Marketing & Comms Committee
Events & Campaign Support
Assist with event preparation, logistics, signage, promotional materials, and communications
Support on-site at industry events, promoting CIPHE and signing up new members
Capture event photos and assist with basic video content creation
Data & Reporting
Compile monthly marketing reports covering social media, email campaigns, and website traffic
Conduct market research on competitors and audience behaviour
Use insights to suggest content ideas and marketing improvements
Training Outcome:This apprenticeship offers a chance to kickstart a career in business and marketing with a wide-ranging and hands-on role at the Chartered Institute of Plumbing and Heating Engineering, including:
Practical experience in membership services, marketing and business administration
Digital skills across CRM, CMS, social media, and email marketing platforms
Experience in event coordination and customer engagement
Understanding of professional membership growth strategies
A nationally recognised business administration qualification
This role is ideal for someone who is confident in communicating with people, organised, curious, digitally savvy, and keen to learn how business, marketing, and membership development work together to drive growth in a professional organisation.
On completion, you could progress into roles such as Membership Administrator, Marketing Assistant, or Communications Coordinator, or continue your development through higher-level apprenticeships or further qualifications.Employer Description:Established in 1906, the CIPHE is the professional body dedicated to raising standards and protecting public health in the plumbing and heating industry.
As a registered charity, our mission is to support and inspire professionals to deliver safe, sustainable, and high-quality services that make a real difference in people’s lives. With over 7,500 members, we champion education, technical excellence, and ethical practice, offering guidance, training, and recognition across all career stages — from apprentices to experienced engineers.
Joining the CIPHE means becoming part of a purpose-led organisation that values learning, integrity, and the positive impact skilled professionals have on society.
Based in Essex with national reach, we operate as a supportive, professional team dedicated to making a real impact across the industry.Working Hours :9:00 am – 5:00 pm, Monday to Friday
Occasional work - including attendance at events, outside these hours may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Good Time Management,Interest in digital marketing,Positive & Professional,Honest....Read more...
You’ll play a key role in supporting the growth of CIPHE membership by helping to recruit, retain, and re-engage members, while also promoting and delivering membership services.
You’ll be part of the Membership team but work closely with colleagues across the organisation. The role is varied and offers exposure to administration, marketing, and events.
Typical duties include:
Membership & Administration:
Process and update member information using Microsoft Dynamics CRM
Handle payments, audience segmentation, and data quality improvements
Respond to enquiries from members/applicants/public with high standard of customer service
Prepare and dispatch welcome packs, certificates, and application materials
Support membership recruitment, retention, and reinstatement activities
Assist with Engineering Council registration processes, including application handling, assessor liaison, and mentor matching
Ensure GDPR compliance in all data handling
Digital Marketing & Communications:
Create and schedule engaging content across social media platforms
Monitor social media performance, engagement trends, and competitor activity
Assist in producing e-shots, newsletters, and tailored email campaigns
Upload and update website content, including news and blog posts
Contribute to campaign planning meetings with creative ideas
Administrative support for, and participation in, activities of Marketing & Comms Committee
Events & Campaign Support:
Assist with event preparation, logistics, signage, promotional materials, and communications
Support on-site at industry events, promoting CIPHE and signing up new members
Capture event photos and assist with basic video content creation
Data & Reporting:
Compile monthly marketing reports covering social media, email campaigns, and website traffic
Conduct market research on competitors and audience behaviour
Use insights to suggest content ideas and marketing improvements
Training Outcome:This apprenticeship offers a chance to kickstart a career in business and marketing with a wide-ranging and hands-on role at the Chartered Institute of Plumbing and Heating Engineering, including:
Practical experience in membership services, marketing and business administration
Digital skills across CRM, CMS, social media, and email marketing platforms
Experience in event coordination and customer engagement
Understanding of professional membership growth strategies
A nationally recognised business administration qualification
This role is ideal for someone who is confident in communicating with people, organised, curious, digitally savvy, and keen to learn how business, marketing, and membership development work together to drive growth in a professional organisation.
On completion, you could progress into roles such as Membership Administrator, Marketing Assistant, or Communications Coordinator, or continue your development through higher-level apprenticeships or further qualifications.Employer Description:Established in 1906, the CIPHE is the professional body dedicated to raising standards and protecting public health in the plumbing and heating industry.
As a registered charity, our mission is to support and inspire professionals to deliver safe, sustainable, and high-quality services that make a real difference in people’s lives. With over 7,500 members, we champion education, technical excellence, and ethical practice, offering guidance, training, and recognition across all career stages — from apprentices to experienced engineers.
Joining the CIPHE means becoming part of a purpose-led organisation that values learning, integrity, and the positive impact skilled professionals have on society.
Based in Essex with national reach, we operate as a supportive, professional team dedicated to making a real impact across the industry.Working Hours :9:00 am – 5:00 pm, Monday to Friday
Occasional work - including attendance at events, outside these hours may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Good Time Management,Interest in digital marketing,Positive & Professional,Honest....Read more...
Our college values inspire us in all our everyday work – when we created them we all had a voice in shaping our values, and we’re proud of what we came up with together:
Kindness, Unity and Excellence.
Our values are important to us all and drive everything that we do and believe.
In your role, you will be accountable for:
Working in collaboration with administration team leaders, MI/funding teams and others in relation to the operation of the college.
To be a main point of contact for the relevant teaching/curriculum area, including front of house duties.
Develop strong working links with a specific curriculum area, to become very familiar with their working practices and curriculum offer, but retaining a college-wide perspective and willingness to work with other curriculum teams in times of staff shortages and need.
Working closely with admissions teams, ensuring that the application and interview process runs at maximum effectiveness and efficiency, including apprenticeships where appropriate.
Take part in all enrolment activities ensuring that students are correctly and fully enroled, showing correct courses and start/end dates.
Be familiar with all the college processes in matters relating to students and courses, and ensure that change requests are made correctly and in a timely manner.
Provide robust support to academic staff to ensure all students are registered correctly and timely with awarding bodies. Including paperwork and ‘reporting’ involved in apprenticeship management.
Provide an outstanding student absence management service to support curriculum staff and students.
Effective maintenance of other operating systems, including advice on timetables and production of registers, checking completion of registers and chasing up of missing data.
Gain a good knowledge of the funding requirements, and be in a position to provide advice and guide others.
Responsibility for processing of student DBS disclosure checks in curriculum areas where these are required, e.g. childcare and health and social care.
Provide a full reception service, including cash handling as prescribed by the customer services team, in centres where reception services are required.
Ensure a regular, adequate and accessible supply of college forms, stationery and other consumables as required.
To provide invigilation for exams as and when required.
There are things that we are all accountable for, whatever your role, these are:
Embedding safeguarding into your working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy.
Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act.
Being a champion and advocate for Equality and Diversity throughout College.
Behaving in a manner that displays British values.
Being committed to reviews of your performance and your own Continuous Professional Development.
Any other duties commensurate with your role that may be required from time to time.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:You will study at Kirklees College, following the Business Administrator Level 3 (the standard you follow will be dependent on experience, so you could be placed on the Level 2 Customer Service Practitioner standard).
The course will cover a range of Skills, Knowledge and Behaviours as outlined by the Apprenticeship Standard. These will be transferable and suitable to an administration role in any sector. Health and Safety and other role-specific processes and tools will be taught in the company.
If you do not meet the requirements for the Level 3 Business Administrator Apprenticeship, you will have the opportunity to be offered the Customer Service Practitioner Level 2.
Should you be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Business Administrator Level 3 Apprenticeship.
Business Administrator Level 3. After 18 months, you will complete an End Point Assessment. This will involve the following:
Showcase/Portfolio.
Interview.
Presentation on Project.
Knowledge Test.
Practical Observation.
Professional Discussion.
You are given time off to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship.Training Outcome:Whilst there will be no guarantee of a substantive position with the college at the end of the period, the college will guide, support and encourage suitable apprentices to apply for appropriate vacancies as and when they arise. The college has a very good record of supporting workers through in-house apprenticeships and many apprentices have secured employment with the college beyond their apprenticeship.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - There will be a requirement to work evenings and weekends for enrolment and other events at any of our other sites throughout the academic year. 8.30am until 5pm Monday to Thursday. Friday 8.30am until 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Excellent attendance,Work Experience....Read more...
