As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Actively approach your customers, engaging with them naturally
Understand customer needs and provide appropriate solutions
Work with colleagues across the store to help and support them
Turn negative customer situations into positive outcomes
Encourage customer feedback, share it with managers and use it to improve service
Utilise all available tools and systems to maximise sales
Have a full understanding of the processes relevant to your role and store
Take personal responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant to your role
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £12.71
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.Training Outcome:Ongoing training and development within the business.
The expected duration of this apprenticeship is 15 months However, you will join the B&Q family on a permanent contract.Employer Description:As the UK’s leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :Shift work including weekends, bank holidays and late evenings, Between 7am-10pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Cally Smith Childcare is a childcare setting that is run from our family home in Brompton on Swale. Cally Smith is a registered childminder who is passionate about her early years.
The setting is open Monday - Thursday, 8.00am - 5.30pm, 48 weeks a year. We care for children from birth to 8 years old.We are looking for a hardworking, passionate and reliable individual who can use their own initiative. Applicants should be fun, creative, calm and well-presented but most importantly have a passion for early years.
You will be registered as a childminding assistant and key responsibilities will include:
Providing a safe, caring and educational environment, both indoors and outdoors, where children are happy, secure, relaxed and have opportunities for challenge
Delivering the Early Years Foundation Stage (EYFS) curriculum in line with the setting ethos
Planning age-appropriate activities, in line with children’s interests & the curriculum and delivering those activities
Working in line with the settings policies and procedures ensuring they are put into practice, including knowing how to deal with child protection/safeguarding issues appropriately and how to respond to incidents, accidents, complaints and emergencies
Assisting with record keeping, including daily attendance registers, accident records, cleaning schedules & risk assessments
Observing children and recording their progress in their digital learning journals
Interacting with children & their parents or carers in a warm, positive manner
Ensuring the care needs of children are met at all times including; changing nappies, attending to toileting needs, feeding babies, assisting at mealtimes, changing children’s clothes whereneeded
Accompanying staff and children on outings
Being responsible for any tasks delegated by the Manager & Deputy Manager
Ensuring proper maintenance and high standards of cleanliness, hygiene and safety of toys & equipment in use. E.g., cleansing of equipment, laundry, keeping up to date with health and safety requirements
Undertaking appropriate continuous professional development in fulfilling the requirements of the Apprenticeship Scheme, this includes attending College on a weekly basis, completing allacademic aspects of the apprenticeship, attending supervision meetings with the manager, attending staff meetings and planning and carrying out work-based assessments with the assessor
As part of a team, you will also contribute to preparing healthy meals & snacks; clearing away after meals; keeping the kitchen clean and tidy; keeping all areas of the setting clean includingvacuuming, dusting & mopping; gardening, including growing my own vegetables on our allotment; following strict deep cleaning lists to ensure the highest standards within the setting
Applicants must:
Have a genuine love for babies & young children
Be positive, outgoing and have the ability to work as a team
Be motivated to enhance children’s learning & development experiences
Be driven to go above and beyond to build your professional knowledge
Be able to follow lists and schedules
Have good spoken and written English
Have excellent communication skills
Love the outdoors & be happy outside all year round in all weather
Be willing to undertake any training required by management (cost to be covered by the employer)
Should be able to work flexible hours within the opening times
In return, you will be an integral part of the setting & family and will form part of a fantastic, friendly team who are dedicated to delivering the highest standards of early years education in a rewarding environment.Training:Early Years Educator Level 3 Apprenticeship Standard:
Apprentices must successfully complete a Level 3 Early Years Educator qualification
Please refer to the DfE list of approved EYE qualifications:
https://www.gov.uk/government/publications/eyfs-staffchild-ratios-dfe-approved-qualifications
Apprentices without Level 2 English and maths will need to achieve this level prior to taking their end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and maths minimum requirements are Entry Level 3, and the British Sign Language qualification is an alternative to English qualifications for apprentices for whom this is their primary language
Apprentices must successfully complete the Apprentices must successfully complete a first aid qualification in line with the requirements of the EYFS Framework (Annex A): Early years foundation stage (EYFS) statutory framework - GOV.UK (www.gov.uk)
Location: Brompton on Swale.
Working 4 days a week, including training time at Darlington College. Training Outcome:
After completion of your apprenticeship, a long-term position will be considered.
Employer Description:Cally Smith Childcare is a childcare setting that is run from our family home in Brompton on Swale. Cally Smith is a registered childminder who is passionate about early years. The setting is open Mon-Thur 8.00am-5.30pm, 48 weeks a year. We care for children from birth to 8 years old.Working Hours :Monday - Thursday, 8.00am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Support for Pupils
Establish rapport and respectful, trusting relationships with pupils, acting as a role model and setting high expectations.Supervise and support pupils to undertake agreed learning activities/programmes linked to local and national curriculum and learning strategies, e.g. literacy, numeracy, or early years.
Adjusting activities according to pupil responses and needs, including for those with special educational needs.
The role may include supporting and implementing pupils’ personal programme, including social, health, physical, hygiene, and welfare matters. The pupil may also need assistance to access different areas of the school. To administer basic first aid and/or medication as required.
Promote inclusion and acceptance of all pupils by encouraging them to interact with each other and to engage in activities led by the teacher.
Support for Teachers
Promote good pupil behaviour, dealing promptly with conflicts in line with school behaviour policies.
Establish constructive relationships with parents and carers, promoting the school’s home/school liaison policy.
Assist the teacher with the preparation of teaching and learning materials and resources.
Provide detailed feedback to teachers on pupils’ achievement, progress, problems etc. as requested.
Maintain a purposeful, orderly and supportive environment, in accordance with lesson plans.
Assist with the display of pupils’ work.
Prepare, maintain and use equipment/resources required to meet the lesson plans/learning activity and assist pupils in their use.
Administer and mark straightforward routine tests, e.g. spelling or mental arithmetic, and invigilate tests as required..
Support for the School
To support others within the classroom and the School, contributing to the achievement of School objectives by working as part of a team.
Assist with activities outside the classroom, working as part of a team to support pupils at lunchtime.
Accompany teaching staff and pupils on visits, trips and out-of-school activities as required and take responsibility for a group under the supervision of a teacher.
Standard duties
To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues, and to promote equal opportunities for all.
To uphold and promote the Christian values and the ethos of the school.
To implement and uphold the policies, procedures and codes of practice of the School, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection.
Training:Teaching Assistant level 3 standard.
20% off the job training.
Tutor support via an online platform. Training Outcome:Permanent role considered on completion of the apprenticeship.
Higher level qualification available. Employer Description:Holy Cross is an incredibly special place and we place our wonderful children and our dedicated staff at the centre of everything we do. We want our pupils to be happy, safe, responsible, confident, and for every child to achieve their ever growing potential.Working Hours :Monday to Friday - Term time only
32.5 hours per week total
Daily hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Creative,Initiative,Non judgemental,Patience....Read more...
Classroom Support: Provide support to the lead teacher in classroom activities, including setting up materials, assisting with lesson delivery, and managing student behaviour to ensure a productive learning environment
Individualised Assistance: Work closely with students on a one-on-one or small group basis, providing additional support and guidance in understanding subject matter, reinforcing concepts, and addressing learning challenges
Classroom Management: Assist in maintaining discipline and order in the classroom, reinforcing established rules and procedures, and helping to ensure a safe and respectful learning environment
Learning Resources: Help in organising and preparing learning resources, such as textbooks, visual aids, and supplementary materials, to enhance teaching effectiveness
Assessment Support: Assist in administering and grading assignments, quizzes, and tests, as well as recording and tracking student progress and performance
Special Needs Support: Collaborate with the teacher and other support staff to accommodate students with special needs, ensuring their inclusion and participation in classroom activities.
Technology Integration: Support the integration of technology into the teaching and learning process, assisting students with the use of computers and educational software
Parent Communication: Maintain effective communication with parents, conveying student progress, addressing concerns, and fostering a positive home-school partnership
Professional Development: Actively participate in training sessions and workshops to enhance teaching skills and pedagogical knowledge
Child Safeguarding: Adhere to the school's child safeguarding policies and ensure the safety and well
Training:Teaching Assistant Level 3 Apprenticeship Standard:
Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program
Depending on the apprentice’s needs, the frequency of these sessions may vary
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday (Hours to be confirmed)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
