Home Water Efficiency PlumberLocation: NortheastSalary: £30,000 – £35,000 (depending on experience & location) + attractive bonusFull-Time (40 hours/week)Benefits: Company van, smartphone, tools, and uniform providedAre you a qualified plumber looking for a fresh challenge?At Aqualogic we’re recruiting plumbers to join an award-winning project focused on sustainability. We deliver free water efficiency visits to households, helping reduce water usage, cut carbon, and save customers money.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role OverviewYou’ll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer homesAssess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work required
Requirements
City & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
How to ApplyIf you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. This role has previously been advertised. please do not apply again as your details have already been considered INDHS ....Read more...
Home Water Efficiency PlumberLocation: EssexSalary: £30,000 to £35,000 (depending on experience & location) + attractive bonusFull-Time (40 hours/week)Benefits: Company van, smartphone, tools, and uniform providedAre you a qualified plumber looking for a fresh challenge?At Aqualogic we’re recruiting plumbers to join an award-winning project focused on sustainability. We deliver free water efficiency visits to households, helping reduce water usage, cut carbon, and save customers money.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role OverviewYou’ll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer homesAssess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work required
Requirements
City & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
How to ApplyIf you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. This role has previously been advertised. please do not apply again as your details have already been considered INDHS ....Read more...
Home Water Efficiency PlumberLocation: EssexSalary: £30,000 to £35,000 (depending on experience & location) + attractive bonusFull-Time (40 hours/week)Benefits: Company van, smartphone, tools, and uniform providedAre you a qualified plumber looking for a fresh challenge?At Aqualogic we’re recruiting plumbers to join an award-winning project focused on sustainability. We deliver free water efficiency visits to households, helping reduce water usage, cut carbon, and save customers money.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role OverviewYou’ll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer homesAssess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work required
Requirements
City & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
How to ApplyIf you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. This role has previously been advertised. please do not apply again as your details have already been considered INDHS ....Read more...
Home Water Efficiency PlumberLocation: NortheastSalary: £30,000 – £35,000 (depending on experience & location) + attractive bonusFull-Time (40 hours/week)Benefits: Company van, smartphone, tools, and uniform providedAre you a qualified plumber looking for a fresh challenge?At Aqualogic we’re recruiting plumbers to join an award-winning project focused on sustainability. We deliver free water efficiency visits to households, helping reduce water usage, cut carbon, and save customers money.Aqualogic is the UK’s leading provider of water efficiency and demand management services.We work with many of the country’s major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers.Role OverviewYou’ll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. You’ll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner.Why Join Us?
Guaranteed salary plus attractive bonus schemeWork on a nationally recognised, environmentally impactful programmeAll appointments scheduled for you—just focus on delivering excellent serviceCompany vehicle and equipment providedWe have a 96% customer satisfaction rating
Key Responsibilities
Conduct water efficiency visits in customer homesAssess and fit water-saving devices (e.g. taps, showers, toilets)Measure flow rates, check for leaks, and take meter readingsRecord data via the bespoke appEducate customers on sustainable water use and behavioural changesProvide high levels of customer service and feedback on service deliveryOccasional weekend work required
Requirements
City & Guilds Level 2 NVQ in Plumbing (essential)Full UK driving license (essential)GCSEs in Maths and EnglishNational Water Hygiene ‘Blue Card’ (preferred – training provided)Excellent communication and customer engagement skills
How to ApplyIf you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. This role has previously been advertised. please do not apply again as your details have already been considered INDHS ....Read more...
We are seeking an experienced Structural Steel Sales / Estimating Manager to lead, develop, and manage a high-performing estimating and sales team. The successful candidate will be responsible for driving tender opportunities into secured project revenue, maintaining competitive pricing while achieving agreed margins.Start: ASAP Location: West Yorkshire (ideally based in or around the Home Counties) Salary:£55,000 - £70,000 Hours: 37.5 hours per week, Monday to Friday, with flexi time Bonus: Eligible to join the profit-related bonus scheme Holidays: 33 days per year including bank holidays (13 fixed dates covering bank holidays and Christmas shutdown) Pension: Contributory pension scheme - Employee contribution 3%, Company contribution 5% Other Benefits: Access to various employee discounts through a dedicated Benefits PortalKey Responsibilities:
Lead and develop the Estimating and Sales team to ensure departmental KPIs and business targets are met.
Manage and oversee all incoming enquiries, ensuring accurate and timely cost estimates are produced.
Liaise and negotiate with subcontractors and suppliers to secure competitive prices.
Personally handle and convert a minimum of three enquiries per week, while supporting team members in achieving their own targets.
Collaborate with clients, engineers, architects, and internal departments to ensure project success.
Prepare and maintain reports on enquiry status and project pipeline for senior management.
Attend client meetings, pre-tender interviews, and post-tender presentations.
Build and maintain strong relationships with clients and consultants.
Review team performance regularly, providing guidance and feedback to drive improvement.
Requirements:
Minimum of 10 years’ experience within structural steel construction, ideally across rail, bridge, commercial, nuclear, residential, and infrastructure sectors.
Must have experience working with a UK-based structural steel fabricator.
Strong understanding of structural and civil engineering principles.
Degree or HNC in Building Studies, Civil Engineering, or a related field (Chartered status with MCIOB or RICS advantageous).
Proven ability to price projects ranging from 50-3,000 tonnes.
Proficient in interpreting drawings, specifications, and Tekla models for constructability.
Capable of budgeting and cost planning using both experience and analytical methods.
Demonstrated experience in client liaison, tendering, and commercial management.
Strong commercial awareness and understanding of economic construction techniques.
Skilled in Microsoft Excel, Word, PowerPoint, and Project.
Excellent communication, negotiation, and presentation skills.
High level of self-motivation and ability to work independently.
Please note: Candidates from warehouse building, balcony, or wrought iron fabrication backgrounds will not be considered.Interested applicants are invited to apply by sending their most up-to-date CV.....Read more...
The role will focus on supporting the adoption of selected digital construction tools to improve efficiency and communication to achieve the best for project outcomes. As an apprentice you will be placed in a supportive environment to receive training and guidance from an experienced digital team in the workplace and an innovative training partner in the classroom.
Assist in the provision of accurate and clear model information for collaboration purposes, 4D planning and 5D cost estimation and management.
Support the use of digital site data capture systems in accordance with the project specification and in compliance with BAM procedures.
Provide training and technical support in the use of technology to site teams.
Collect, manage, and interpret project data to improve decision-making.
Help implement digital workflows and smart construction methods
Upskill other stakeholders in the business with processes and data interpretation.
Develop an awareness of the ISO19650 suite, and BAM’s internal standards, procedures and processes, and their role in the project and asset lifecycle.
Stay abreast of industry developments, identifying new innovative technologies that could add value to existing workflows, such as AR or scanning technologies or new automations.
Training:Training plan has not yet been agreed.
When you're not at college, you will be learning from industry specialists on one of our sites across the UK. Training Outcome:
Following completion you are able to progress your career within our Digital Project Solutions team and undertake further apprenticeship training if desired
Employer Description:At BAM we imagine, create, and enrich buildings and infrastructure across the UK & Ireland. For over 150 years, we have dedicated ourselves to enhancing lives by creating sustainable environments and communities where people can live, work, and thrive.
Our vision is to build a sustainable tomorrow and that is why we think beyond the build and focus on the bigger impact. It is how we make the iconic buildings and infrastructure that shape our society working collaboratively with our partners. We have 6500 employees and work in Construction, Civil Engineering, Ground Engineering, Energy, Property Development, Facilities Management and Site Solutions.
When you work at BAM, safety is unconditional. It comes before profit. We take responsibility for ourselves and each other, and towards society at large. Onsite, on the road, at home and at the office.
Don’t just take our word for it, we’re an award-winning company too, for a third year in a row we are positioned in the Rate My Apprenticeship Top 100! Employers to work for.Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Join the largest provider of cardiology services in AustraliaBenefit from local and national support and initiativesAttractive benefits and financial remunerationWhere you’ll be working You will be working with a leading private provider of cardiology services whose mission is to advance care and reduce the impact of heart disease in Australia through individualised care, research and world leading outcomes. You will be joining a collaborative network of over 100 Cardiologists across >70 locations in both metro & regional areas, treating over 250,000 patients annually. The provider’s National Imaging Program is extensive and each day they deliver world class non-invasive testing volumes of: ~485 Clinic Based Echo’s ~110 Clinic Based Stress Echo’s ~35 CTCA’s ~275 ‘Satellite’ Echo’s You will have support from day one to establish a brand new practice and while you retain clinical independence, you’ll benefit from local and national management support and initiatives, including a local management team to handle daily operations, allowing you to focus on medicine. As part of this provider’s network, you will participate in national clinical working groups and education meetings and will have opportunities to participate in groundbreaking clinical trials, research projects, data and innovation initiatives aimed at shaping the future of cardiology. This practice will be in a designated DWS location. Where you’ll be living Located midway between Sydney and Brisbane, you will be living in a modern, progressive family-friendly city that offers a broad range of experiences and lifestyle options. The area boasts World Heritage listed National Parks, affordable housing and great schools. Enjoy the tranquillity of country living with easy access to city amenities. Explore stunning natural landscapes, and experience the warm hospitality of the locals. With a strong sense of community and a laid-back lifestyle, this regional city is the perfect place to call home. Salary information Cardiologists can expect an excellent remuneration and benefits package including a guaranteed base salary for the first year, reimbursement for indemnity insurance and long term value creation opportunities through doctor share plan Requirements Fellowship of the Royal Australian College of Physicians (FRACP) or equivalent. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Consultant Imaging Cardiologist jobs in NSW join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
Create the work-life balance you need with flexible work arrangementsProfessional development opportunities both in clinical and non-clinical practiceCompelling benefits and financial remunerationWhere you’ll be working You will be working with a leading private provider of cardiology services whose mission is to advance care and reduce the impact of heart disease in Australia through individualised care, research and world leading outcomes. You will be joining a collaborative network of over 100 Cardiologists across >70 locations in both metro & regional areas, treating over 250,000 patients annually. The provider’s Interventional & Structural Procedure lists are extensive and annually they deliver world class care including: ~1,200 PCI’s ~800 Stent placements ~3,500 invasive Coronary Angiogram’s ~250 TAVI’s You will have support from day one and while you retain clinical independence, you’ll benefit from local and national management support and initiatives, including a local management team to handle daily operations, allowing you to focus on medicine. As part of this provider’s network, you will participate in national clinical working groups and education meetings and will have opportunities to participate in groundbreaking clinical trials, research projects, data and innovation initiatives aimed at shaping the future of cardiology. This practice is not in a designated DWS location. Where you’ll be living Brisbane offers a unique blend of urban vibrancy and laid-back charm. With its riverside setting, world-class cultural attractions, and a thriving arts scene, Brisbane caters to a diverse range of interests. Enjoy the warm weather and outdoor lifestyle, from kayaking on the river to exploring the lush Botanic Gardens. The city's culinary scene offers everything from fresh seafood to international cuisine, while its friendly locals make it easy to feel at home. With easy access to beautiful beaches and national parks, it’s no wonder that Brisbane consistently ranks among Australia’s most desirable places to live. Salary information Cardiologists can expect an excellent remuneration and benefits package including a guaranteed base salary for the first year, reimbursement for indemnity insurance and long term value creation opportunities through doctor share plan. Requirements Fellowship of the Royal Australian College of Physicians (FRACP). About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance. We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Consultant Interventional Cardiologist jobs in QLD join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now!....Read more...
Our newest client is making waves in the Financial PR sector! They're a team of talented writers, designers, strategists, analysts, and social media enthusiasts, who are dedicated to delivering best-in-class digital marketing and communication strategies for their financial and professional services clients. They believe in fostering an entrepreneurial spirit and encouraging their team members to think outside the box and bring their quick-witted ideas to the table. Here's What You'll Be Doing:Work hand-in-hand with clients to develop digital and social initiatives like content development, analytics, social listening, and paid media amplificationTake the lead on creative deliverables and support senior team members to ensure all work is delivered on time and on budgetWrite, edit, and review first drafts of social content, blog posts, analytics reports, internal and external memos, and client recommendationsMonitor the pulse of social media and provide insightful reports to clientsStay on top of deadlines and ensure accurate reportingKeep a pulse on the latest trends in digital marketing, both locally and globallyLaunch paid social campaigns, and make sure your client's objectives are metShow off your expertise in your client's business and industry, and keep tabs on their competitionDevelop strong client relationships and communicate effectively through phone, email, and in-person Here Are The Skills You'll Need:Strong project management skills and the ability to handle multiple workstreamsA team-first mentality and a love of outcomes over processGreat time management skills and the ability to prioritizeResourcefulness in seeking answers when neededExcellent proofreading, editing, and attention to detailOutstanding client and interpersonal skillsA minimum of 2-4 years of relevant experience in digital, social media, or creativeA Bachelor's degree in Marketing, Public Relations, Communications, Advertising, or a related fieldAgency experience and a background in a regulated field such as financial and professional services is preferredFamiliarity with digital tools like Khoros, Spredfast, TalkWalker, Google Analytics, Hootsuite, SEMRush, and othersStrong research and synthesis skills to create clear and polished reports and memos Here Are The Benefits of This Job:Premium healthcare plans, including medical and vision coverage: Your health is a top priority!Pension match: 4.5% - start planning for your future today!Hybrid work model: Work from the office three days a week and from home the other two. Choose your own schedule!Generous Paid Time Off (PTO) package including birthday PTO and 6 "It's Ok" days - because life's moments are precious!Custom career opportunities: Choose your own adventure!2 weeks of remote work per year: Do your thing, wherever you want!....Read more...
Are you an experienced and personable Business Intelligence or Data professional with Power BI experience? Do you have a passion for engaging with people generating new insight, generating statistical models, forecasting, and providing the information make informed business decisions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Power BI Developer to translate data into actionable decision making. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference at the centre of modern environment championing continual improvement. The role is offered as an initial 15-year Fixed Term Salaried contract with full company benefits and the opportunity of a permanent contract, with a hybrid of office and home working. The purpose of your role is to create key business performance reporting across all directorates by creating Power BI reports and dashboards that will serve the business with actionable insights. Day-to-day responsibilities will include working with key stakeholders to specify, design, build and maintain Power BI reports/dashboards that will display key performance indicators and management information; monitoring KPI data; troubleshooting issues; designing data models; ensuring data accuracy; supporting system upgrades; modifying existing reports; data extractions; and all associated documentation. Must Have
Previous experience in commercial Business Intelligence reporting and Data Analysis.
Power BI
Experience of integrating varying data sources to create data models.
Microsoft/Office 365 with a particular specialism with Excel to an advanced level.
RDBMS systems, such as Oracle or SQL Server
SQL Scripting
Customer facing skills, able to engage to stakeholders autonomously to collaborate.
Nice to Have / Not Essential
Wider appreciation of Microsoft BI tools, such as SSRS, SSIS, and/or SSAS
Data Warehouses
Web analysis tools such as Google Analytics and web tracking tools.
Power Apps
Any relevant certification
As an individual you will be customer focused, change driven and a keen learner. You will be an excellent communicator, detail orientated, analytical and adept at problem solving and presenting to others. You will understand the positive impact on a business that an excellent digital service delivery provision will bring, and will display excellent relationship building, interpersonal, and negotiating skills. The role is hybrid working, some office presence required in the and around Caerphilly, otherwise you will be predominantly home based. On offer is a competitive salary, ongoing training & development, the chance to be part of and influence a modernisation programme, and an excellent benefits package that includes generous holiday, contributory pension, health care, and much more. If this role describes you, then please apply without delay for the opportunity to develop your career with driven yet friendly organisation continually looking to provide a better service to customers.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.....Read more...
Customer Complaints & Resolution ManagerLocation: Hybrid – 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic – OTE 39k per year
Citation provides expert HR, employment law, and health and safety support to businesses across the UK. We help organisations stay compliant, protect their people, and create safer, more productive workplaces. Our tailored solutions combine hands-on consultancy with powerful technology, giving employers the confidence and tools they need to manage risk, drive performance, and focus on what matters most – running their business.
If you’re a professional with personality who wants to work in a forward-thinking business, surrounded by brilliant people who genuinely care about you and are a pleasure to work with, then we’re definitely the company for you to grow with. If our culture sounds like the right fit and you’d like to be part of our success story, we’d love to hear from you – send us your details today.
What will I be responsible for?• Lead the resolution process for customer complaints, managing each case with care and professionalism—including escalating to managers or other teams when needed.• Confidently handle a wide variety of complex issues, navigating sensitive situations with empathy and clarity to reach positive resolutions.• Dig deep into the root causes of complaints, identifying patterns and working with teams to implement meaningful improvements.• Stay informed with a strong understanding of compliance functions and how they impact our clients.• Use multiple internal systems and resources to gather the information you need to resolve issues efficiently and accurately.• Analyse complaint and survey data to uncover opportunities for continuous improvement, collaborating with the wider business to bring those ideas to life.• Share insights and feedback with the Compliance leadership team to help reduce future complaints and enhance the overall client experience.• Prepare and share reports on complaints and compensation, ensuring stakeholders are kept informed and aligned.• Champion continuous improvement, always looking for ways to enhance the client journey and deliver better outcomes.• Deliver outstanding service to a diverse client base, and support your colleagues in doing the same
Who are we looking for?
You’ll bring a proven track record in complaints handling, customer success, or resolution management, with an exceptional ability to truly listen and empathise with client concerns. Your communication skills – both written and verbal – enable you to engage, influence, and present confidently at every level of the organisation.
You’ll be a strong negotiator and presenter, able to juggle multiple priorities with ease while maintaining a meticulous eye for detail and a commitment to outstanding quality. Resilient and solutions-driven, you thrive when faced with challenges and use your analytical mindset to uncover root causes and deliver meaningful improvements.
You understand the power of efficient processes and positive behaviours in driving customer success and naturally build trusted relationships, working collaboratively with colleagues and stakeholders to achieve the best outcomes.
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...
Senior Residential Childcare Officer – SunderlandA UK driving licence and access to a vehicle are required for this role with the willingness to get business insurance.Experience RequiredLevel 3 Residential Childcare RequiredDo you want to support children and young people’s learning and personal development?Do you want to make a difference in their lives?Would you like to work with our innovative team that values honesty, commitment, flexibility, and integrity?Apply now if you want to make a difference. Location: ROC Children’s Homes, Sunderland Hours: 38.5 hours per week (including sleep-ins, weekends, and Bank Holidays) Reports to: Registered Manager & Deputy ManagerSalary: £33,000 - £36,000 per annum + £50 per sleep in (minimum 8 PCM)£45 per on callAbout ROC Group: ROC the National Care Employer of the Year (2022) is looking for a full-time Senior Residential Childcare Officer to join the team in safe, nurturing, and caring homes for children and young people.As a Senior Residential Childcare Officer, you will support young people in their day-to-day lives, providing high-quality, safe, and nurturing care. You’ll help with the everyday needs and activities of the young people whilst providing them with life skills and great memories! The home is Ofsted registered, and you will work with the team to make sure the home is compliant with the regulations.ROC Group is committed to safeguarding and promoting the welfare of children and young people and is an equal opportunities employer. All roles are subject to enhanced DBS checks, references, and a 6-month probationary period.Job Purpose: As a Senior Residential Childcare Officer, you will lead by example in providing care and support to young people with emotional, behavioural, or learning difficulties. You will guide and support Residential Childcare Workers, assist the management team, and help ensure the highest standards of care are consistently delivered.Key Responsibilities:Young Person Support:
Provide direct care and emotional support tailored to individual needs.Advocate for young people and promote their physical, mental, and emotional wellbeing.Monitor for signs of distress or abuse, prioritising their safety at all times.Encourage independence, education, and participation in leisure activities.Build strong, positive relationships with families, professionals, and external agencies.Guide young people through structured routines and behavioural boundaries.
Leadership and Team Support:
Act as a role model to the team, promoting high standards of care and conduct.Support daily operations and ensure compliance with legislation, policies, and procedures.Assist in team development through training, supervision, and motivation.Contribute to effective communication and documentation, including audits and reports.Promote flexible working, team morale, and proactive problem-solving.Maintain confidentiality, data protection, and uphold health and safety standards.
Transport young people in line with care plans and legal requirements.
Personal Development:
Engage in ongoing training and development.Attend team meetings, contribute to continuous improvement, and uphold equality and diversity at all times.
Benefits:Enhanced DBS check paid for by the companyHealthcare PlanFree ParkingExcellent learning and development opportunitiesRefer a friend bonus schemeProfit share schemeRecognition schemeCredit union saving schemePaid for level 4 on completion of a probationary periodCompany EventsAward-winning company cultureSo – if you are an experienced Residential Childcare Officer, apply now or call on 0330 335 8999.....Read more...
Customer Complaints & Resolution ManagerLocation: Hybrid – 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic – OTE 39k per year
Citation provides expert HR, employment law, and health and safety support to businesses across the UK. We help organisations stay compliant, protect their people, and create safer, more productive workplaces. Our tailored solutions combine hands-on consultancy with powerful technology, giving employers the confidence and tools they need to manage risk, drive performance, and focus on what matters most – running their business.
If you’re a professional with personality who wants to work in a forward-thinking business, surrounded by brilliant people who genuinely care about you and are a pleasure to work with, then we’re definitely the company for you to grow with. If our culture sounds like the right fit and you’d like to be part of our success story, we’d love to hear from you – send us your details today.
What will I be responsible for?• Lead the resolution process for customer complaints, managing each case with care and professionalism—including escalating to managers or other teams when needed.• Confidently handle a wide variety of complex issues, navigating sensitive situations with empathy and clarity to reach positive resolutions.• Dig deep into the root causes of complaints, identifying patterns and working with teams to implement meaningful improvements.• Stay informed with a strong understanding of compliance functions and how they impact our clients.• Use multiple internal systems and resources to gather the information you need to resolve issues efficiently and accurately.• Analyse complaint and survey data to uncover opportunities for continuous improvement, collaborating with the wider business to bring those ideas to life.• Share insights and feedback with the Compliance leadership team to help reduce future complaints and enhance the overall client experience.• Prepare and share reports on complaints and compensation, ensuring stakeholders are kept informed and aligned.• Champion continuous improvement, always looking for ways to enhance the client journey and deliver better outcomes.• Deliver outstanding service to a diverse client base, and support your colleagues in doing the same
Who are we looking for?
You’ll bring a proven track record in complaints handling, customer success, or resolution management, with an exceptional ability to truly listen and empathise with client concerns. Your communication skills – both written and verbal – enable you to engage, influence, and present confidently at every level of the organisation.
You’ll be a strong negotiator and presenter, able to juggle multiple priorities with ease while maintaining a meticulous eye for detail and a commitment to outstanding quality. Resilient and solutions-driven, you thrive when faced with challenges and use your analytical mindset to uncover root causes and deliver meaningful improvements.
You understand the power of efficient processes and positive behaviours in driving customer success and naturally build trusted relationships, working collaboratively with colleagues and stakeholders to achieve the best outcomes.
Here’s a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...
Purpose of PostTo provide business administration support to the Education Strategy Unit in its delivery of the Education, Apprenticeship, Community learning and Skills Strategies.To schedule, administer and support events, meetings, forums and activities delivered by the Education Strategy Unit.To provide communications support to the Adult Skills Strategy Unit’s communications with its stakeholders and strategic partners. Diary management and coordination of meetings to the Head of Services- Adult Skills & Ed Servics (ASES) (training will be provided). Responsible for general day-to-day office procedures, including management of peripherals and a team inbox.
Main Duties & Responsibilities
To be an effective team member of the ASES Unit in its delivery of the Apprenticeships, community learning and training and Skills Strategies.
To provide business administrative support to ASES , which will include: financial administration, filing, printing and photocopying, supporting the diary management of Head of Service (ASES)
To provide administrative support for meetings and forums with DWP, external employer forums, business and community organisations, and other external stakeholders. This will include: scheduling meetings, distributing agendas and papers, taking minutes, filing.
To provide support to the partnership events delivered as part of the three strategies.Tasks will include: Managing invitations and responses, drafting communications to invitees, creating events resources, and supporting the Events Officer with tasksbefore, during and after events.
To provide communications assistance to ASES including: drafting communications to internal and external stakeholders.
To represent ASES and the City of London Corporation internally and externally as required in relation to all duties of the post.
To develop effective working relationships with internal and external stakeholders, to support the delivery of ASES Learning and Skills Strategies.
Being an active ambassador towards working efficiently using all tools within Microsoft 365, specifically with file management.
Maintaining a comprehensive database of contacts of learners well as internal and external contacts.
Additional
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out the duties of thepost.
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
Undertake any other duties that may reasonably be requested in relation to the duties of the post.
Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. Training Outcome:On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Are you an Engineering Project Manager looking for the chance to manage major engineering capital projects (£250k–£3m) with a global blue-chip manufacturer? This role offers hybrid working, a day rate of up to £400, and the opportunity to transition to a permanent position for the right candidate. You’ll take ownership of multiple capital engineering projects from inception through to commissioning, in fast-paced and highly automated industrial environments.
What’s on Offer as an Engineering Project Manager
Competitive day rate £350–£400 outside IR35 or PAYE equivalent.
Flexible hybrid/home working model.
Work with a leading international manufacturing business.
Manage high-value projects across automation, process, and heavy industry.
Genuine route to permanent employment if desired.
The Opportunity as Engineering Project Manager
We’re recruiting for an experienced Engineering Project Manager to deliver several concurrent CAPEX engineering projects across the East and West Midlands. Projects typically range in value from £250k to £3 million and cover the full lifecycle, including the RFT, design, installation, and commissioning phases.
You’ll play a key role in ensuring projects are delivered on time, on budget, and to the highest quality, while maintaining compliance with health, safety, and environmental standards.
Key Responsibilities of Engineering Project Manager
Deliver multiple capital engineering projects simultaneously.
Manage all stages of the lifecycle, from concept through to commissioning.
Support and lead RFT, design, installation, and commissioning phases.
Engage with internal teams, contractors, and stakeholders.
Apply strong project governance, reporting, risk management, and fiscal controls
Ensure compliance with safety and CDM regulations (experience desirable).
Skills & Experience Required as an Engineering Project Manager
Proven background in delivering CAPEX projects within manufacturing or process-led industries.
HND, HND or Degree qualified in mechanical, electrical, process, or chemical engineering.
Strong track record in automated, heavy industrial, or process environments.
Ability to lead multiple projects concurrently with strong governance.
Knowledge of CDM Regulations is desirable.
If of interest, please apply now!....Read more...
An outstanding new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Jersey, Channel Islands area to demonstrate a track record of growing a brand new domiciliary care service and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Branch Manager will receive an excellent salary of £55,000 - £60,000 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**£3,500 Welcome Bonus**
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 7095
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Jersey, Channel Islands area to demonstrate a track record of growing a brand new domiciliary care service and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Branch Manager will receive an excellent salary of £55,000 - £60,000 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
**£3,500 Welcome Bonus**
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 7095
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Residential Care Worker Location: Worksop Salary: £30,221.88 – £34,405.80 per annum (dependent on experience and hours – 39 or 45 hour contracts available, inclusive of 2 sleep-ins per week) Contract: Full-time, Permanent Shifts: Rotational, including weekends, bank holidays, and sleep-ins
I am recruiting on behalf of a well-established provider of care and education for children and young people who have experienced significant challenges in their lives. This organisation is known for delivering holistic, child-centred support that enables young people to grow physically, emotionally, and intellectually.
The Role: We are seeking a committed and resilient Residential Care Worker to support the social, emotional, and educational development of children and young people in a residential care setting. You will be instrumental in fostering a safe, nurturing, and structured environment where each child can thrive.
Key Responsibilities:
Provide day-to-day care and emotional support to young people.
Implement and review individual care and education plans.
Support the development of social skills, healthy attachments, and positive behaviours.
Work collaboratively with education staff, therapists, and external professionals.
Participate in activities, outings, and learning sessions both within the home and the community.
Maintain accurate records and contribute to care planning and reviews.
Engage in ongoing professional training, including PMCB (behaviour management).
About You:
Experience working with children or young people in a residential, education, or similar care setting is preferred.
A calm, compassionate, and resilient approach to challenging behaviour.
A commitment to safeguarding and promoting the welfare of children.
Flexibility to work shifts, including weekends and sleep-ins.
A full UK driving licence is desirable.
What’s on Offer:
Competitive salary with regular reviews.
Generous sleep-in allowances.
Full induction and ongoing professional development.
A supportive team environment with opportunities to progress.
The chance to make a real and lasting impact in the lives of young people.
Please do not hesiatate to get in contact.
0118 948 5555....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Weymouth, Dorset area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Branch Manager will receive an excellent salary of £42,500 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 7144
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Weymouth, Dorset area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Branch Manager will receive an excellent salary of £42,500 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 7144
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Weymouth, Dorset area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Branch Manager will receive an excellent salary of £42,500 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 7144
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
Complete Level 2 Customer Service Practitioner Course
Complete Level 3 Customer Service Practitioner Course
To provide consultation and support to residents prior to, during and after works to their homes - ensuring high levels of customer satisfaction
Identifying vulnerable tenants and any additional needs they might need to accommodate for them
Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies
Ensuring that any problems/issues are dealt with promptly resulting in fair and reasonable solutions
Managing the customer/resident journey whilst following the client and company engagement procedures
To develop effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders and the local community
Carry out: choice events, consultation events and individual consultation with residents regarding future work
Carry out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence
Complete resident profiling and work with the site management team to implement effective working practices and discuss with the client’s customer care team where appropriate
Agree access arrangements with the resident and book appointments to enable the work to their home
Ensure relevant communication packs are set up for new contracts
Involvement in Social Value Returns, identifying, organising & participating in community-based events
Training:
Customer Service Specialist Level 3
Sheffield College on a once a fortnight basis
Training Outcome:A long-term career.Employer Description:Sustainable Building Services (UK) Ltd is an award-winning building contractor with forty years' experience in the social housing sector.
Active throughout Britain, we deliver design and build projects, property maintenance programmes, energy efficiency works and a comprehensive range of refurbishment services. We excel in making funding schemes and capital budgets work together to achieve maximum impact.Working Hours :Monday to Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:30pm
1-hour unpaid lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills....Read more...
Provide one-to-one and small group mentoring to pupils, focusing on building confidence, resilience, and positive attitudes towards education.
Develop and implement tailored mentoring plans to address pupils’ individual needs, including academic support, behaviour management, and emotional wellbeing.
Work closely with school staff, including teachers and pastoral teams, to identify pupils who would benefit from mentoring and to align support with school objectives.
Engage with parents/guardians to build positive relationships and provide updates on pupils’ progress, offering guidance to support learning at home.
Support pupils in setting and achieving personal and academic goals, such as improving attendance, engagement, or behaviour.
Facilitate workshops or group activities to promote life skills, such as communication, teamwork, and problem-solving.
Maintain accurate and confidential records of mentoring sessions and pupil progress, adhering to safeguarding and data protection policies.
Contribute to school-wide initiatives aimed at improving pupil wellbeing and engagement.
Participate in training and professional development to enhance mentoring skills and stay updated on best practices.
Training:At Total Training we provide a blended learning approach, we can offer face to face or remote learning. The Level 4 Learning and Skills Mentor apprenticeship by Total Training Provision is a 12-month program designed to train mentors to support learners' personal and professional development. It focuses on ethical mentoring, reflective practice, and collaboration with stakeholders. The course includes workplace-based learning, off-the-job training, and ends with an End Point Assessment. Learners may progress to the Level 5 Coaching Professional qualification.Training Outcome:Successful candidates may be offered a permanent position at the end of the placement.Employer Description:Global Policing Limited, founded by former police officers, offers safety and education services to communities. They provide school programs, staff training, data protection support, and security consultancy. Their goal is to help create safer, more informed environments.Working Hours :Monday - Friday
School HoursSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience....Read more...
Events Executive Salary £26-28k dependent on skills and experienceBased LS7 with occasional travel across Yorkshire – full driving licence essential plus own carFull-time, PermanentOffice based Monday – Thursday – home based FridayAbout the Role Due to continued growth Yorkshire Children’s Charity are looking for an experienced, highly organised Events Executive to assist with the planning and delivery of Yorkshire Children’s Charity’s events programme.Reporting to the senior events team, this is a key role within our team, responsible for ensuring our events – from flagship fundraising galas to intimate donor experiences – run seamlessly and achieve their full potential. The right person will bring exceptional attention to detail, and a passion for creating meaningful experiences that inspire and engage supporters.Key Responsibilities but not limited to:-
Work alongside the Senior Events team to deliver end-to-end management of all events, from initial concept and planning through to delivery and evaluation.Create detailed project plans, timelines, and risk assessments to ensure every event is professionally executed.Work with Senior Events Manager and Head of Events to manage event logistics, including liaising with venues and suppliers, coordinating catering and AV, overseeing health & safety compliance, and ensuring all insurance requirements are met.Work collaboratively with fundraising and communications colleagues to align event objectives with wider organisational goals.Help to build and maintain strong relationships with key supporters, corporate sponsors, and service providers.Work to event budgets, ensuring financial targets are met and resources are used effectively.Represent Yorkshire Children’s Charity at meetings, briefings, and events with professionalism and enthusiasm.Support the Senior Events Manager and Head of Events with administrative tasks such as thank you letters, scheduling meetings, and raising PO’s and invoices for event attendees, sponsors and suppliers.
What We’re Looking For
Minimum 18 months experience in an events role, ideally in the charity, nonprofit, or cultural sectors.Proven track record in supporting the end-to-end delivery of successful events.Full UK driving licence and access to a car.Strong project management skills and the ability to juggle multiple priorities with efficiency and calm under pressure.Excellent communication and stakeholder management skills – confident dealing with a wide range of audiences, from major donors to operational suppliers.Highly organised with an eye for detail and a commitment to excellence.Strong verbal and written communication skills.Confident using new technologies and software, with good working knowledge of Microsoft Office.Comfortable and confident picking up the phone.A proactive, solutions-focused approach to challenges and change.Passion for the mission of Yorkshire Children’s Charity and a genuine desire to make a difference in the lives of children across the region.
Desirable skills:
Experience in salesCreative thinker with fresh ideas and enthusiasm for engaging audiences.Experience or strong interest in sporting or challenge events, such as marathons, cycling races, or large-scale fundraising challenges.
If this sounds like the perfect role for you, we would love to hear from you. Please apply bysubmitting your CV and a brief covering letter explaining your suitability for the position. INDHS ....Read more...
You’ll play a pivotal role in supporting the delivery of one of the city’s most high profile front-line services. This apprenticeship provides an excellent opportunity to gain hands-on experience with in a busy local government environment, developing advanced administrative, organisational and communication skills.
You will work alongside experienced officers and supervisors, supporting the effective management of parking and enforcement operations, alongside customer services. Every week will combine structured learning, practical office-based work and exposure to real-world service delivery.
Key responsibilities will include:
Providing comprehensive administrative support across parking and enforcement services, including accessing and analysing digital parking systems such as RingGo (cashless parking) and Chipside (Parking enforcement management systems), preparing correspondence, and maintaining accurate records in line with policies.
Assisting the coordination of parking permits, penalty charge notices enquiries, and financial reconciliations, ensuring information is recorded and processed efficiently and in compliance with data protection requirements.
Supporting customer and stakeholder communication, including responding to public enquiries, liaising with internal departments and drafting professional responses under supervision.
Contributing to reporting and performance monitoring, analysing operational data, assisting with monthly key performance indicators and identifying opportunities for service improvements.
Developing a sound understanding of local government processes, governance and customer excellence, while working within the council's values and policies.
You’ll receive structured on-the-job training, dedicated mentoring and support. Your experience gained will provide a strong foundation for progression within business administration, customer service and wider local government roles.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:The role will help you develop key transferable skills.
The experience you gain will stand you in good stead for the future and potentially open up options for further employment, if not with the City Council, then with other local authorities and beyond.
We have several employees still with us at the council who once joined as apprentices. Our opportunities are open to all employees and we would encourage anyone joining us to continue their career here.Employer Description:This is an exciting time to join Worcester City Council!
We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.
Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.
We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing. We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.
By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.Working Hours :Monday – Friday 8am-4pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Computer literate,Time management,Reliable and punctual,Confident....Read more...
