Do you have experience working with vulnerable women that have been through domestic violence,substance misuse or homelessness? Have you supported women who have been through the criminal justice system? Would you like to work for a specialist family charity based in Reading? Apply here!
I am looking for a Female Key Worker to cover the Reading, Berkshire, Oxford and South Oxfordshire area working with vulnerable women from a variety of backgrounds including offending, domestic violence, homelessness and substance misuse.
The Key Worker role is a permanent full time post working 37 hours a week, Monday to Friday working pattern and paying £25,734 - £31,453.
My client is an established and highly regarded charity who specialise in supporting and empowering women who are facing multiple disadvantages such as criminal offences, substance misuse, mental health, financial and housing problems.
The successful candidate will have:
Experience working with vulnerable women in situations such as homelessness, substance misuse, domestic violence
Experience with women in the criminal justice system
Experience in conducting risk assessments and managing risk effectively
Experience in key duties such as professional boundaries,de-escalation and working with challenging behaviour
Knowledge and experience in managing a complex workload and being able to prioritise effectively
Driving License with vehicle
If you are looking for a highly exciting and rewarding role, Apply here!
....Read more...
Do you have experience working with vulnerable women that have been through domestic violence,substance misuse or homelessness? Have you supported women who have been through the criminal justice system? Would you like to work for a specialist family charity based in Reading? Apply here!
I am looking for a Female Key Worker to cover the Reading, Berkshire, Oxford and South Oxfordshire area working with vulnerable women from a variety of backgrounds including offending, domestic violence, homelessness and substance misuse.
The Key Worker role is a permanent full time post working 37 hours a week, Monday to Friday working pattern and paying £25,734 - £31,453.
My client is an established and highly regarded charity who specialise in supporting and empowering women who are facing multiple disadvantages such as criminal offences, substance misuse, mental health, financial and housing problems.
The successful candidate will have:
Experience working with vulnerable women in situations such as homelessness, substance misuse, domestic violence
Experience with women in the criminal justice system
Experience in conducting risk assessments and managing risk effectively
Experience in key duties such as professional boundaries,de-escalation and working with challenging behaviour
Knowledge and experience in managing a complex workload and being able to prioritise effectively
Driving License with vehicle
If you are looking for a highly exciting and rewarding role, Apply here!
....Read more...
AA Euro Healthcare have partnered with a leading organisation to hire qualified and experienced Case Workers (relief) in Derry/L'DerryRequirements:
Third Level Qualification or equivalent in Social Care or a related discipline and/orA minimum of 2 years’ employment experience in a similar role (eg) homelessnessExperience of supporting individuals who present with challenging behaviourKnowledge of adults/children with complex needs.Up to date training certificates is a plus (HSE land certificatesFull clean B driving licenseMust be eligible to work in Northern IrelandNISCC registration desirable
Key Responsibilities
Have an understanding of what supports can be offered in homeless services to promote positive futuresHave knowledge/experience of working with needs assessment, key working and support planning for service usersHave a knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessnessUnderstand the importance for Health and Safety standards in the delivery of services on a day to day basis.Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodiesKnowledge and willingness to work within the guidelines of our vision mission and values.
The above list is not exhaustive; additional areas of responsibility maybe added over time and flexibility to cover for other staff roles is required from time to time.All perspective candidates will be required to undergo access NI and provide two written referencesINDHC For a direct application , please click APPLY NOW....Read more...
Do you have experience working with women in the criminal justice system? Or do you have experience working with vulnerable women in circumstances such as homelessness, substance misuse or domestic violence? Would you like to work for a specialist charity based in Reading? Apply here!
I am looking for a Key Worker to cover the Reading, Berkshire, Oxford and South Oxfordshire area working with vulnerable women from a variety of backgrounds including offending, domestic violence, homlessness and substance misuse.
The Key Worker role is a permanent full time post working 37 hours a week, Monday to Friday working pattern and paying £25,734 - £31,453.
My client is an established and highly regarded charity who specialise in supporting and empowering women who are facing multiple disadvantages such as criminal offences, substance misuse, mental health, financial and housing problems.
The successful candidate will have
Experience working with vulnerable women in situations such as homelessness, substance misuse, domestic violence
Experience with women in the criminal justice system
Experience in conducting risk assessments and managing risk effectively
Experience in key duties such as professional boundaries,de-escalation and working with challenging behaviour
Knowledge and experience in managing a complex workload and being able to prioritise effectively
Driving License with vehicle
If you are looking for a highly exciting and rewarding role, apply here!....Read more...
Project Workers required to assist in supported accommodation provisions across Luton. You will be working with adults who have faced challenges such as substance abuse, homelessness, domestic violence, and mental health issues.
You must have experience working with individuals that have experienced homelessness and have right to work in the UK.
About the role:
As a Project Worker, you will manage a caseload of individuals with mental health, substance misuse, and other complex needs. Your role will involve providing high-quality support, ensuring individuals are empowered to make positive choices, and overseeing their progress through the accommodation pathway.
About you:
The ideal candidate will have experience in providing skilled support to individuals with complex needs, including mental health and substance misuse. You should show a compassionate, person-centred approach to empowering individuals on their recovery journey.
Temporary to Permanent Opportunity
Pay starting from £12.21 PAYE Per Hour - £16.05 Umbrella Per Hour
Requirements for you as the Project Worker:
Experience supporting Individuals with complex needs.
Self-motivated individual with clear communication skills
Enhanced Child and Adults DBS
Be able to travel around Luton
Shift Times:
Days - 07:00-15:00 and 14:00-22:00 on a Rota pattern across 7 days
37.5 hours a week
Full time or Part time
Benefits for you as the Project Worker:
A collaborative, supportive working environment with regular supervision and peer support.
Opportunities for career growth and advancement within the organisation.
Pension Scheme
Weekly Pay
For more information please contact – Neave Winterbourne
Nwinterbourne@charecruitment.com / 01189485555
Luton....Read more...
£25,500 + Great Benefits
An exciting new career opportunity has arisen for an accomplished, organised and highly professional Support Worker – Empowering People Experiencing HomelessnessAre you someone who others naturally turn to for advice or support? Have you ever signposted a friend, family member, or colleague to the help they needed? Turn that instinct into a rewarding career as a Support Worker in our 24/7 direct access accommodation service.We are looking for compassionate, proactive individuals to join our frontline team supporting adults experiencing homelessness. You’ll play a vital role in creating a welcoming, safe environment where residents can begin their journey toward stable housing and improved wellbeing.Key Responsibilities:
Act as a keyworker for a caseload of clients, offering at least 4 hours of tailored support each week.
Provide effective signposting to services such as mental health, substance misuse, and financial guidance.
Complete needs and risk assessments, develop personalised support plans, and conduct bi-weekly reviews.
Facilitate and lead workshops, engage clients in meaningful activities, and promote community living.
Perform welfare checks, maintain clean and functional accommodation, and mediate client disputes.
Support rough sleeper outreach and respond to street link alerts.
Working hours 8:00 – 4:00 and 10:00 – 6:00, alternate weeks.
Take part in an on-call rota to cover a Saturday and Sunday approximately once every four weeks.
What We’re Looking For:
A genuine passion for helping others—professional experience is welcome but not essential.
Ability to communicate effectively and maintain detailed records.
Confidence using Microsoft Office (Word, Excel, Outlook).
Emotional resilience, empathy, and a calm approach in crisis situations.
Willingness to learn through our comprehensive training programme.
Driving licence and vehicle.
Whether you've supported someone through addiction recovery, helped navigate housing options, or simply have a knack for guiding people to the right support. This role is your chance to make a difference.What's on Offer:
Full training—no prior experience necessary.
A supportive team environment committed to inclusion and empowerment.
The opportunity to positively impact vulnerable lives every day.
Ready to use your natural support skills in a professional setting? Apply now to become a Support Worker and help shape a better future for those in need.....Read more...
About The RoleThis is a fantastic opportunity for someone who is attracted to covering occasional shifts on a casual basis or for short term periods in our supported housing service in North Somerset.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement. The Relief Support Worker will work with people who are or have recently experienced homelessness and who are in need of support and accommodation.As a Relief Support Worker, you will need to:Get to know and build the trust of our clientsUnlock our clients’ potential to live independentlyEnhance their social integration by encouraging participation in social and leisure programmes,Help residents with their support needs and with the practicalities of everyday livingAbout The CandidateWorking in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will need to :Be a confident and capable communicatorBe able to build trusting, professional relationshipsBe able to help people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Ideally participate in our on call rota as required, when engagedAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExcellent opportunity for a Relief support Worker to join our team across our East Sussex and Newhaven Services At Salvation Army Homes, we are dedicated to providing comprehensive, high quality housing services, support and resettlement for people who are homelessness and who are in need of support and accommodation. As a Relief Support Worker you will need to:Get to know and build the trust of our clientsmotivate young people to recognise and unlock their talentsEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingProvide administration support and ensure the health and safety of the building and residents.About The CandidateA Relief Support Worker will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsWe really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:
Employee Assistance ProgrammeA full Induction package and Training relevant to the role and to aide your own personal and professional developmentAn allocated BuddyAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Purpose
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives. To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF. To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation.
Responsibilities
Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
Assess prospective customer’s suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy.
To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Ensure customers are settled into their private rented sector accommodation and fully made aware local services such as doctor’s surgeries, schools, police station, CAB office, dentist surgeries etc.
To understand, and keep up to date with local and national policies affected by legislation with regard to welfare reforms and housing.
Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme.
Be responsible for ensuring all landlords and tenants comply with their respective contractual agreements.
Work effectively and efficiently with colleagues within the service, across other departments and external agencies to deliver and excellent customer focused service meeting individual, team, service and corporate targets & KPIs.
Ensure that all payments, including deposits and cash incentives are properly recorded, monitored and, where appropriate, recovered from the landlord, accommodation supplier or tenant in accordance with the contractual agreements and the financial regulations.
Deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager.
Knowledge
Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.
A good knowledge and understanding of the government’s welfare reform and its implications on the private rented sector.
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
Knowledge of the services provided for households who are in housing need.
General knowledge of good property standards and common building problems.
An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money.
Skills
Ability to work as part of a team and take initiative with own cases.
Ability to promote and develop effective joint working practices across services.
Ability to work with private sector partners and respond to the needs of that market as well as understanding how that fits with the requirement to meet housing need.
Commitment to the promotion of a homeless prevention approach.
Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions.
Ability to maintain databases and work effectively with IT systems.
Ability to meet performance targets and deliver positive outcomes.
Required
Must have Basic DBS.
Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context.
Experience of prioritising competing demands in a pressurised environment, recognize service priorities and manage a caseload within agreed targets.
Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need.
....Read more...
About The RoleExciting opportunity for a Night Concierge based in our supported housing service at Newhaven FoyerAt Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge you will need to:Get to know and build the trust of our clientsTo acquire and provide up to date and accurate information relating to clients and the service as a whole.To undertake any necessary training/personal development identified by the Line Manager.To contribute the Key Performance Indicators set for Self, Scheme, and the wider association.In return for helping to transform lives, we’ll give you access to some great benefits. These include:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateA Night Concierge will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to :Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleThe National Fire & Building Safety Officers role is to support the Building Compliance Manager, to ensure the safety of the building, primarily for the safety of all occupants of multi-occupied Residential Buildings and designated building types to comply with Fire Safety (England) Regulations 2022, to work in an environment that provides comprehensive, good quality housing services, support and resettlement for people who have recently experienced homelessness and who are in need of support and accommodation.This post will work within the Building Compliance team, will develop, manage, distribute information in relation to the design, construction and maintenance of high-rise residential buildings service delivery and maintaining technical documentation associated with the management of landlord requirements of Buildings. This role is home based with the expectation to travel to all of our Salvation Army Homes sites as required across the Nation a valid full UK driving licence is essential.Ideally the right candidate will be based in the midlands as this role covers the whole country.About The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as an Administrator to transforming lives.You will be a confident communicator, with good verbal and writing skills and able to deal successfully with a variety of people. We also need you to:Have a good knowledge of UK health and safety legislation and best practice in relation to housing managementBe IT literate and be comfortable using MS Office applicationsWe really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some meaningful, additional benefits. This includes for example,
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
We are looking for an Adult’s Senior Practitioner and AMHP combined to join a Mental Health and Homelessness Team.
This role requires an AMHP qualification and a minimum of 2 years experience in an AMHP position.
About the team
This team works to help with both safeguarding adults throughout the borough during mental health crisis and working directly with the homeless population in the borough to improve social inclusion and ensure positive change. The AMHP position works in collaboration with police and other agencies across the borough to ensure service users with mental health concerns are aided in the best way possible. This role involves supervising 6 Social Workers and offering advice and guidance when needed.
About you
Experience as an AMHP is essential as well as experience supervising staff. A degree within Social Work (Degree/DipSW/CQSW) with a minimum of two years experience is essential in order to be considered for this role. A valid UK driving licence and vehicle is preferred but not essential to this role.
What's on offer?
£45.00 per hour umbrella (PAYE payment options available also)
Ability to work as an AMHP and supervise staff
Great opportunity to work in a specialist role
Hybrid working available
An opportunity to further enhance your AMHP experience
Immediately available
For more information, please get in contact
Katherine Scoggins - Candidate Consultant
0118 948 5555 / 07990044930....Read more...
As a Group Work Facilitator Apprentice, you will be working towards the Adult Care Worker Level 2 apprenticeship over the duration of 15 months, alongside your daily roles and responsiblities.
Your daily roles and responsibilities will include;
• Research, design and prepare subject matter and materials for groups/pods• Engage with debriefing and evaluations with co-facilitator/s after groups/pods have taken place • Lead on graduation events for service users who have completed the programme• Review service user feedback and make adjustments as necessary• Tailor specific workshops around the needs of the SUs, such as: anger management, sleep disorders, relationships, etc. • Research and confirm community venues as needed
Change Grow Live offer some fantastic benefits which include;
• Help paying for childcare• Cycle to work scheme• Food intolerance and allergy testing• Gym flex• Life insurance• Will Writing Service• Employee assistance programme
Please note that before employment can commence an enhanced DBS check will need to be carried out.Training Outcome:On going training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :Monday - Friday 9:00-17:00Skills: Communication skills,Customer care skills,Problem solving skills,Team working....Read more...
Collect payments and communicate with customers about service charges.
Assist with legal paperwork and answer lease-related questions.
Support financial processes and help maintain tenancies.
Ensure systems are updated accurately.
Collaborate with different departments.
Participate in weekly remote support sessions for the AAT Level 2 Certificate in Accounting.
Engage with Coastline's internal Apprentice networking group.
Training:The training will be delivered remotely with weekly tutor support sessions.
Training Outcome:Although this is a fixed-term contract, there may be opportunities for a permanent role at the end of the apprenticeship for the right candidate who successfully completes the program.Employer Description:Coastline Housing is a charitable social landlord serving Cornwall.
Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall.
That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own.
Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping.
Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do.Working Hours :Monday to Friday, shifts to be confirmed.Skills: IT skills,Customer care skills,Administrative skills,Team working....Read more...
Respond to customer enquiries via telephone, mail and electronically
Progress cases, from application to final outcomes, alongside the collection of any additional required information from a range of sources
Keep excellent records of customer contacts and outcomes while ensuring that information is recorded and shared within GDPR rules
Support colleagues in the housing team with administrative work, updating case notes and creating case files for Officers.
Help with the production of information available to the public, such as leaflets, website information and social media posts.
As you move through your training qualification, you will be able to progress risk assessments, undertake investigations, write reports and undertake enforcement action.
You will be required to undertake site visits, so flexibility, a full driving licence and use of a car is essential. You will also need to be able to travel throughout the Wychavon and Malvern Hills districts.
Training Outcome:To be discussed towards the end of the apprenticeship.Employer Description:Malvern Hills and Wychavon District Councils are rewarding places to work, with high levels of resident satisfaction and motivated staff who enjoy working for us. Located in south Worcestershire, both districts boast beautiful natural environments, a rich heritage and plenty to do and see. The districts are ranked the top two best rural places to live in the West Midlands and are amongst the top 30 in the country.
We pride ourselves on being progressive organisations spending time, energy and investment on what we know matters to our residents and communities – things like supporting our town centres and rural communities, creating jobs, keeping the streets clean, reducing our carbon footprint, helping people feel safe and preventing homelessness.
We are an employer that values face to face Communication, Collaboration and Connection, therefore all our roles have an office based requirement with some agile working as part of the role.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Team working,A desire to make a difference,Full UK Driving License....Read more...
About The RoleThe Support Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. To seek to support service users who have experienced homelessness to move into their own homes in a planned and supported way.To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills. Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project.Please note this is a full time role working on a rota basis - generally a week of day shifts, a week of night shifts and working every other weekend. What you will be doing:
Providing service users with information on housing options, assist them to make applications for accommodation, advocate on their behalf with housing providers and accompany them to interviews and viewings if appropriateActing as a key-worker to a caseload of residents, enabling them to take ownership of their journey with Salvation Army HomesEnsuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etcCarrying out a strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talentsDeveloping and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies. About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives. This role is known internally as Support Worker About The CandidateA Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:
Have experience of or knowledge related to working with homeless peopleHave experience of working with clients to overcome the barriers to effective resettlementProven ability to network with outside agencies and develop partnerships that support effective resettlement.Proven capacity to deal successfully with difficult and complex situationsCapacity to understand individual action plans, personal development programmes and need and risk assessmentBe a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Benefits of working as a Support Worker:
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
To promote and provide appropriate information and advice about Changing Lives Housing Trust’s Services and Objectives
To meet and greet all visitors to Changing Lives Housing Trust and filter appropriately
To provide secretarial and administrative support which includes typing, minutes taking, filling, data inputting, maintenance admin and management of information held by the company
To promote the aims, objectives and services of the association to all visitors and clients
Promote the aims, objectives and services of the association to all visitors and especially clients
To prepare and assist the collect data for such weekly, monthly, quarterly and annual reports on Voids, Service and Housing Benefit Arrears or any other data which may be required
To perform such other duties, appropriate to the role, as may be required by the Project Manager/Changing Lives Housing Trust from time to time
To make regular and early contact with all the clients in arrears through hostel visits (which will be support by a member of the Project Worker team), telephone calls, text messages, emails and office interviews (Inc. three way meetings with refer)
Prevent arrears from escalating in line with Changing Lives Housing Trust rent collection policies and procedures to prevent serious debt and homelessness
To undertake other duties which commensurate with skills, knowledge and experience of this post, as and when required by Senior Management Team
To keep up to date with changes to legislation and the impact of welfare reform on both clients and the organisation
Training:
Apprentices are given 1 day per week to work from home as their college/ study days which is 8 hours a week and when they have their assigned college days with their tutors online
Apprentices actual training with their tutors is once a month via online
Training Outcome:Apprentices are offered a role within the organisation after their course has finished depending on what department they have taken an interest in and putting into consideration whether we have any vacancies within that department:
Project Worker
I.T Support
Finance department
Business Administrator (full time)
Receptionist
Employer Description:Registered charity housing association
We support those homeless or at risk of eviction by homing them within a temporary shared accommodations with support by project workers to move onto independently living, employment and support with finances.Working Hours :Monday- Friday
9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your general roles and responsibilities will include;
- As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- To ensure effective processing of correspondence/ data entry as required.
- To minute take at team and other meetings.
- To collate, monitor and report data/information & statistics as required.
- To maintain and assist with the setting up of a general filing system within the project.
- To monitoring and order office stationery/requirements.
In carrying out the above duties the post holder will:
- Work flexibly across operational sites as required.
- Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
- Seek to improve personal performance, contribution, knowledge, and skills.
- Participate in appraisal, training, and supervision processes.
- Keep abreast of developments in services and practice relevant to the aims of the service.
- Ensure the implementation of all CGL policies.
- Contribute to maintaining safe systems of work and a safe environment.
- Undertake other duties appropriate to your role.
It is desirable that a full driving license and access to your own transport is held, however this is not essential. You will be required to travel to nearby operational sites.
As an Administrator Apprentice at Change Grow Live - The Quarter, you will be working towards the Business Administration Apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.Training:Business Administrator Apprenticeship Level 3 Functional Skills in Maths and English.Training Outcome:On going training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :37.5 hours per week, on a shift pattern basis, including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
About The RoleA very exciting opportunity for an individual to join our team to help provide support to our residents at our service in Middlesbrough. Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement, you will work with people who are living with mental health and similar needs, and who are in need of support and accommodation. Assessing needs, building trust, enabling and unlocking our residents potential to live independently, you will need to get to know your residents, enhance their social integration and abilities by encouraging them to participate in social and leisure programmes, help residents with their support needs and with the practicalities of everyday living. Shift Pattern: Rota basis including weekends and bank holidaysAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery Values, demonstrating understanding and patience, pride in your daily contribution to transforming lives and be able to build strong working relationships. Naturally you will have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups, have a good idea of the wider support and funding facilities available and be comfortable dealing with difficult or complex situations. This role may require you to work at times on call shifts on a rota basis which could include nights if cover required. We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for Customer Services Assistants to join our Customer Services team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.The Customer Services Assistant will help to provide an effective and efficient telephone answering service for the Customer Services Centre, providing professional, appropriate and accurate advice either by telephone, email, web chat or in writing when dealing with enquiries to maximise Right First Time resolution. The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateA Customer Services Assistant will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleAt Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement.This is a fantastic opportunity for someone who is attracted to working occasional shifts or for short term periods in a mental health support setting.Covering for absences of Mental Health Support Workers through eg annual leave, vacant posts, training, sickness, etc, you will:Provide 1:1 and group supportSupport clients with attending appointmentsShoppingAttending activitiesSupport with medication, where requiredLiaise with external agencies etc. including health professionalsYou will also be involved where possible in helping to deliver activities designed to transition clients to independent living. All to help deliver a holistic mental health support service.Successful candidates will be required to work in St Andrews in Exmouth and Culverlands in Exeter to cover a range of shifts including sleep-ins and weekends. Shifts can vary from 0800-1600, 1200-2000, 1000-1800 and 0900-2230at both our services.About The CandidateYou will have a working knowledge of the needs and support requirements of people with complex mental health needs or worked in another social care setting.You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will be a great communicator, building trusting and professional relationshipsBe passionate about making a difference and thrive in a fast paced environmentHave a high level of resilienceBe able to help empower people to develop their skills, strengths and talentsHave a good idea of the type of wider community resources and organisations availableBe comfortable dealing with difficult or complex situationsAre likely to have experience that includes for example: mental health support, education, training and / or leading activities
Ideally you will need to be able to participate in our 24 hour shift rota system and our on call rotaAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
About The RoleExcellent opportunity as a Night Concierge to provide an overnight presence at Mildmay House, Liverpool making sure our residents are well and our building is secure.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingMonitor CCTV and conduct building checksEngage with vulnerable people who live in the service for up to six monthsEncourage residents to follow house rules and to avoid inappropriate behaviourMaintain a security logAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and influencing skillsThe capacity to diffuse sometimes difficult situations in a calm mannerGood time managementA willingness to work night shift on a rota basisIn return for helping to transform lives, we’ll give you access to some great benefits. These include:
26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in. As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
An excellent opportunity has arisen for an apprentice to work for emh in the Home Ownership Team, based in our Coalville office. This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business. The work will include delivering front line customer services effectively over all our multi media channels. These include telephone, e-mail, web, text phone and SMS.
Principal Duties and Responsibilities:
1- Functional responsibilities
Provide services to emh homeowners.
Respond to general queries from homeowners in respect of their lease.
To support the Homeownership officers by carrying out administrative functions as required.
Maintain accurate records including on the housing management system (MRI) workflows and email and correspondence.
Liaise with Finance Officers in the preparation of annual service charge budgets, estimated and audited accounts.
Systems are kept up to date and queries distributed where necessary.
Ensure incoming post/emails/workflows are distributed quickly and responded to in a timely manner.
Present information clearly, through a variety of methods.
2 - Customer Service and Team working
Deliver excellent customer service.
To undertake specific projects, specialist tasks, involvement in working groups as required.
Understand customer circumstances, using profiling information so that we can tailor services to best meet individual needs.
Ensure you are accessible to customers and that their enquiries are dealt with efficiently and effectively.
Resolve customers’ expressions of dissatisfaction or complaints at first point of contact, where this is not possible, assist in complaint resolution.
Provide support to team members and other colleagues as necessary.
Proactively and flexibly work as a member of the wider team, supporting others and responding positively to customer and business needs.
General Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service.
Maintain strong links and working relationships with internal customers.
Promote and lead by example on equality, diversity and inclusion.
Contribute to improving and implementing new/revised processes.
Ensure adherence to data security and protection policies and processes.
Special Instructions:
To uphold the vision and values of the emh group and emh homes.
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered.
To ensure a safe working environment in accordance with Health and Safety Regulations.
To attend fire drills and staff meetings.
To attend training events as required.
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer.
To respect the confidential nature of personal information.
To recognise and promote emh group’s Equality and Diversity Strategy.
Full training will be provided in all areas to meet with the apprenticeship programme.Training Outcome:There may be a full time position available for the right candidate however, please note that this is not guaranteed.Employer Description:With 22,000 homes, emh is one of the largest providers of social housing and care services in the East Midlands, working across 50 local authority areas. Diversity and inclusion sit at the heart of emh’s social ethos, driving its mission to ‘Improve Opportunities for People’. We invest in communities by tackling homelessness initiatives, providing financial inclusion support, involving residents in shaping services, as well as building high quality homes for rent and shared ownership to meet the diverse needs of our local communities. We are proud of our 1100 colleagues who make a difference for our residents every single day. We are committed to investing in our colleagues with continuous learning and development opportunities to develop and nurture talent to promote professionalism in service delivery. This includes apprenticeships and postgraduate programmes.
A job with us is challenging, stimulating and rewarding. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 09:00 - 17:00 .
1 hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
About The RoleExciting opportunity for a Project Worker based in our Maida Street service in Manchester, on a 12 month fixed term contract, key working a case load of young people who are at risk of being put on remand, helping them maintain alternative accommodation in the community.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.As a Project Worker, you will be working our residents who are engaged with the criminal justice system support them to avoid remand and move on to independent living in partnership with the Youth Justice team. You will also:Provide individual service users with the best possible comprehensive supported housing serviceAct as keyworker to a caseload of residentsEnable residents to achieve their goals and aspirations and the opportunity to identify and develop their talents through a range of activities and engagementsDevelop and promote this exciting pilot projectAbout The CandidateYou will be passionate about making a difference and thrive in a fast-paced environment where no two days are the same. You will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will be able to:Motivate young people to recognise and unlock their talents to enable them to achieve their full potentialEngage and relate to young people aged 16-18 yearsBuild trusting, professional relationships and have a high level of resilienceTake an asset-based approach to empowering people to develop their skills, strengths and talentsSupport clients to sustain their accommodation and manage their license agreementHave good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groupsApply safeguarding principles and practices which will be at the core of your workYou will need to be able to work outside normal office hours and be flexible in your approach to working with young peopleWe really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some great benefits in addition to the above salary package. This includes:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceLong service awards from 2.5 years26 days annual leave rising to 31 days, plus 8 bank holidaysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...