The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rota of waking night shifts (9:30PM - 8AM). Temporary cover is required for approximately 1 month, with the possibility of extension.
In this position, you will be expected to;- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings- Maintain clear, accurate records- Manage the security of the buildingPlease note; this role involves lone working.To apply for this role, you must have;- Experience working with young people or those affected by homelessness- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system- Knowledge of risk assessments, support planning, safeguarding and health and safety procedures- Experience of managing challenging behaviour, including responding calmly to crisis- Strong literacy, numeracy and IT skills and ability to take notes- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development....Read more...
The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rota of waking night shifts (9:30PM - 8AM). Temporary cover is required for approximately 2 - 3 months, with the possibility of extension. In this position, you will be expected to;- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed- Act as key worker for a caseload of up to 5 clients, leading on risk and needs assessments and SMART, outcomes-based support plans.- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols- Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition- Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings- Maintain clear, accurate records- Manage the security of the buildingPlease note; this role involves lone working.To apply for this role, you must have;- Experience working with young people or those affected by homelessness- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system- Knowledge of risk assessments, support planning, safeguarding and health and safety procedures- Experience of managing challenging behaviour, including responding calmly to crisis- Strong literacy, numeracy and IT skills and ability to take notes- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development- Essential; need to drive and have a car....Read more...
Services Development Manager – Eyecare Charity Sector
Salary: £42,000 Location: Homebased with UK travel Hours: Full-time (Part-time considered)
Zest Optical are partnered with a UK charity providing free eye care and glasses to people experiencing homelessness. We’re looking for a Services Development Manager to lead the design and delivery of new services, including domiciliary care, outreach clinics and mobile services.
Key Responsibilities
Develop and manage new eye care services across the UK.
Drive service innovation and continuous improvement.
Build strong partnerships with health and homelessness organisations.
Ensure services are inclusive, person-centred and high quality.
Requirements
GOC registered Optometrist or Dispensing Optician.
Strong leadership experience in the optical industry.
Background in service development in health, social care or voluntary sector.
Knowledge of domiciliary eye care and NHS GOS contracts.
This is a unique opportunity to use your optical expertise in a charity sector leadership role, making a real impact on people’s lives.
Click the ‘Apply’ link or get in touch via WhatsApp to learn more.....Read more...
About The RoleThis is a fantastic opportunity for someone who is attracted to covering occasional shifts on a casual basis or for short term periods in our supported housing service in Guilford.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement. The Relief Support Worker will work with people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Relief Support Worker you will need to:Get to know and build the trust of our clientsUnlock our clients’ potential to live independentlyEnhance their social integration by encouraging participation in social and leisure programmes,Help residents with their support needs and with the practicalities of everyday living.Shifts will mainly be weekend work - either 8am to 4pm or 3pm to 11pm and sleep in until 8am the next day.About The CandidateWorking in a way that aligns with our values and behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will need to :Be a confident and capable communicatorBe able to build trusting, professional relationshipsBe able to help people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Ideally participate in our on call rota as required, when engagedAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleExciting opportunity for an Assistant Project Worker based in our supported housing service in Eastbourne (some travel to the Newhaven site). At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As an Assistant Project Worker you will need to:
Get to know and build the trust of our clientsHelp clients to live independentlyEncourage participation in social and leisure programmesSupport residents with the practicalities of everyday livingAbout The CandidateAn Assistant Project Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Motivate young people to recognise and unlock their talents to enable them to achieve their full potential.Engage and relate to young people aged 16-25 years.Build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talentsSupport clients to sustain their accommodation and manage their license agreementHave good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Have a good idea of the wider community resources and organisations available to support our clients and be comfortable dealing with difficult or complex situations.Apply safeguarding principles and practices which will be at the core of your workYou will need to be able to participate in a shift rolling rota system over 7 daysAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
To provide an efficient, friendly information service to customers attending in person at the housing advice centre, by telephone and email
Accurately administer the housing services systems
Provide advice and support to customers with benefit enquiries, undertaking face to face and over the phone appointments
To respond to customer queries in relation to their homelessness applications
To support the delivery of the Discretionary Welfare Assistance Scheme, providing admin support and liaising with applicants, referral agencies and suppliers
To keep updated with the latest guidance and information and maintain a good working knowledge of all procedures
To work cooperatively with other members of the housing and homelessness service to ensure that customers are given correct advice and are dealt with in line with procedures and policy
To contact other council departments and organisations on behalf of customers, as required to clarify and help resolve customer requests where appropriate
To provide information to a range of organisations including internal departments such as Guildhall Customer Services and planning, to other councils and voluntary and statutory organisations regarding customer applications and enquiries.
Work towards the council’s values, Committed People, Creative Council, Strong Performance, Good Governance, Customer Focus
Aware of councils safeguarding policy and how to report any concerns
Aware of the councils health and safety policy and committed to safe working practices
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Practictioner Level 2 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:The role will help you develop key transferable skills and help to instil a good work ethic.
The experience you gain will stand you in good stead for the future and potentially open up options for further employment, if not with the City Council, then with other local authorities and beyond.
We have several employees still with us at the Council that once joined as an apprentice. Our opportunities are open to all employees and we would encourage anyone joining us to continue their career here.Employer Description:This is an exciting time to join Worcester City Council!
We may not be a large local authority but we still have ambitious plans, including the development of our historic and beautiful city, increasing tourism and driving economic vibrancy.
Worcester City Council is always on the lookout for talented individuals, who want to make a real difference to our city and can help us to continue building on our success.
We are committed to seeking excellence in everything we do, including smarter ways of working and enhancing employee wellbeing. We have moved away from traditional ways of working for the majority of our roles, towards hybrid working, including home working, hot desking and flexitime.
By encouraging better work-life balance, we gain a healthy, happy, engaged and thriving workforce, who then deliver meaningful outcomes for Worcester.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Time Management Skills....Read more...
This is an exciting and rewarding role with a national community focused non profit organisation. Work directly with people that dealing with the challenges of homelessness, this is a rewarding role where you can help empower vulnerable people and make a real difference Mon - Fri, 9am -5pm Salary £31,500 Location: Reading
Please do not apply if you need sponsorship. To apply for this role you must have residence and right to work within the UK
Charles Hunter Associates are a specialist recruitment consultancy, established for 13 years. I work within in the South of England and work closely with you to help find the most suitable role
Requirements:
Previous experience of supporting adults
An understanding homeless and vulnerable clients and their needs including knowledge of substance misuse
A passion and ability to deliver person-centred approach and want to make positive changes to their lives
Experience of developing and delivering training programme
Excellent communication, administrative and IT skills
The ability to work collaboratively to enable the provision of multi-agency services
Benefits:
£31,500 per annum
Full time, permanent contract of 40 hours per week guaranteed
25 days annual leave + bank holidays
A contributory pension scheme
An employee assistance programme
Free car parking
Salary: £31,500
Location: Reading
If you are looking for your next exciting and rewarding career, then apply to Laura, I can answer any questions and fast track your application to my client.
....Read more...
About The RoleExcellent opportunity for a Property Asset Manager to manage the Repairs and Maintenance service to our patch in the Midlands and sections of London ensuring day to day repairs, planned works are identified, specified, procured and managed to a high standard of completion.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless.Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have recently experienced homelessness and who are in need of support and accommodation.The Asset manager will be responsible for all Asset Management services in the Midlands geographical area, managing day to day repairs, identifying and prioritising future need, contributing to the development of future work programmes and ensuring current work programmes are effectively managed and delivered to the required standard.On Call will be carried out on a rota basis and will cover the full week including the weekend. The Property Asset Manager will need to deliver an efficient and effective contract management service and will:
Manage, monitor and control contractors against performance targetsPrepare specifications, estimates and tender documentations for repairs and maintenance worksProcure contractors, furnishings and equipmentIdentify future works and prioritiesContribute to the management and delivery of Salvation Army Homes planned and cyclical maintenance programmeAbout The CandidateYou will instinctively work in a manner that aligns fully with Salvation Army Homes delivery values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as an Asset Manager to transforming lives.You will be a confident communicator, able to consult and influence a range of stakeholdersWe need you to:
Be experienced in diagnosing, specifying, procuring and managing maintenance worksHave successfully managed contracts and programmes of workBe a great budget manager with strong financial awarenessBe commercially minded with good business acumenBe able to travel to various premises in the Midlands and sections of LondonBe willing to work outside normal hoursChair and record contractor meetingsWork Closely with the Housing officers and Various different types of Schemes as well as various charitiesThe benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible....Read more...
Providing front line support to residents both face to face and within the contact centre
Answering a range of queries relating to housing needs professionally and promptly i.e for people moving home, at risk of homelessness, rent arrears.
Arranging property repairs using inhouse computer systems
Understanding and explaining tenancies to residents and the tenancy process
Travelling across Sandwell to housing hub locations to provide reception assistance and supporting at housing surgeries in the community.
Reporting anti social behaviour to teams
Partnership working to send referrals to teams for additional assistance
Completing administration by keeping tenant records up to date and in line with GDPR
Using communication skills to resolve queries and to build a rapport with customers
Training:Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.Training Outcome:This apprenticeship is a fixed term contract. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :To work 37 hours a week between the hours of 8am-5.30pm Monday -Friday. Exact hours will be confirmed by management.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
A leading social support charity is now seeking a Recovery Worker with experience in mental health and/or substance use recovery support to join the team at their specialist residential service in southeast London.The charity provides residential, community-based and integrated services for individuals facing complex challenges with mental health, addiction, homelessness or a recent forensic history.As a Substance Misuse Recovery Worker, you’ll join a multidisciplinary team that supports people to reach a greater level of independent living, build resilience and feel secure within a home dedicated to this purpose.You’ll provide excellent, trauma-informed care and mental health support in a psychologically informed environment (PIE), advocating for residents’ individual needs and ensuring as high a quality of life as possible. This will include conducting holistic assessments, setting up tailored support plans, and promoting harm reduction and relapse/crisis prevention techniques.By offering the right support at the right time, you’ll play a crucial role in enabling residents to achieve success in managing their own health, wellbeing, daily living and future goals.This is a permanent position.Full-time (37.5h) and part-time (22.5h) hours available.Person specification:
(Essential) Previous experience as a Recovery Worker in a similar environment (mental health / substance misuse / dual diagnosis rehabilitation)(Essential) Previous experience with mental health interventions e.g. CBT, 12-step programme for addiction recovery(Essential) Previous experience participating in care planning, assessment, risk management and harm minimisation activities(Essential) Commitment to applying a person-centred model of care for sustained recovery and harm reduction(Desirable) Qualifications/courses completed in a relevant area such as dual diagnosis, substance use disorder, mental health or psychology
Benefits and enhancements include:
25 days’ annual leave + bank holidaysCPD support including access to courses, upskilling opportunities and progression plansEligibility for Blue Light Care discounts schemeEmployee Assistance Programme with access to counselling/mental health and wellbeing servicesProfessional recognition opportunities and awardsLife assurance coverSalary sacrifice schemes e.g. Cycle-to-Work....Read more...
A leading social support charity is now seeking a Recovery Worker with experience in mental health and/or substance use recovery support to join the team at their specialist residential service in southeast London.The charity provides residential, community-based and integrated services for individuals facing complex challenges with mental health, addiction, homelessness or a recent forensic history.As a Substance Misuse Recovery Worker, you’ll join a multidisciplinary team that supports people to reach a greater level of independent living, build resilience and feel secure within a home dedicated to this purpose.You’ll provide excellent, trauma-informed care and mental health support in a psychologically informed environment (PIE), advocating for residents’ individual needs and ensuring as high a quality of life as possible. This will include conducting holistic assessments, setting up tailored support plans, and promoting harm reduction and relapse/crisis prevention techniques.By offering the right support at the right time, you’ll play a crucial role in enabling residents to achieve success in managing their own health, wellbeing, daily living and future goals.This is a permanent position.Full-time (37.5h) and part-time (22.5h) hours available.Person specification:
(Essential) Previous experience as a Recovery Worker in a similar environment (mental health / substance misuse / dual diagnosis rehabilitation)(Essential) Previous experience with mental health interventions e.g. CBT, 12-step programme for addiction recovery(Essential) Previous experience participating in care planning, assessment, risk management and harm minimisation activities(Essential) Commitment to applying a person-centred model of care for sustained recovery and harm reduction(Desirable) Qualifications/courses completed in a relevant area such as dual diagnosis, substance use disorder, mental health or psychology
Benefits and enhancements include:
25 days’ annual leave + bank holidaysCPD support including access to courses, upskilling opportunities and progression plansEligibility for Blue Light Care discounts schemeEmployee Assistance Programme with access to counselling/mental health and wellbeing servicesProfessional recognition opportunities and awardsLife assurance coverSalary sacrifice schemes e.g. Cycle-to-Work....Read more...
A leading social support charity is now seeking a Recovery Worker with experience in mental health and/or substance use recovery support to join the team at their specialist residential service in southeast London.The charity provides residential, community-based and integrated services for individuals facing complex challenges with mental health, addiction, homelessness or a recent forensic history.As a Substance Misuse Recovery Worker, you’ll join a multidisciplinary team that supports people to reach a greater level of independent living, build resilience and feel secure within a home dedicated to this purpose.You’ll provide excellent, trauma-informed care and mental health support in a psychologically informed environment (PIE), advocating for residents’ individual needs and ensuring as high a quality of life as possible. This will include conducting holistic assessments, setting up tailored support plans, and promoting harm reduction and relapse/crisis prevention techniques.By offering the right support at the right time, you’ll play a crucial role in enabling residents to achieve success in managing their own health, wellbeing, daily living and future goals.This is a permanent position.Full-time (37.5h) and part-time (22.5h) hours available.Person specification:
(Essential) Previous experience as a Recovery Worker in a similar environment (mental health / substance misuse / dual diagnosis rehabilitation)(Essential) Previous experience with mental health interventions e.g. CBT, 12-step programme for addiction recovery(Essential) Previous experience participating in care planning, assessment, risk management and harm minimisation activities(Essential) Commitment to applying a person-centred model of care for sustained recovery and harm reduction(Desirable) Qualifications/courses completed in a relevant area such as dual diagnosis, substance use disorder, mental health or psychology
Benefits and enhancements include:
25 days’ annual leave + bank holidaysCPD support including access to courses, upskilling opportunities and progression plansEligibility for Blue Light Care discounts schemeEmployee Assistance Programme with access to counselling/mental health and wellbeing servicesProfessional recognition opportunities and awardsLife assurance coverSalary sacrifice schemes e.g. Cycle-to-Work....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 1-2 months. (possible extension due to performance)Please note; this role involves working in clients' homes and in the community across North London.In this position, you will be required to:- Hold a caseload of up to 35 key clients and undertake regular key working sessions- Co-produce strengths-based and outcome-focused support, safety and move-on plans with clients, engaging clients in assessment and planning of their support needs- Assess client risk and develop risk management strategies with the client, housing provider, and other services delivering support to clients- Work with a range of agencies to ensure clients have access to relevant statutory and non-statutory services and benefits, and accompanying clients at appointments where appropriate- Identify and assess physical and mental health needs with clients, supporting clients to access health and care services, and helping clients improve their health and wellbeing- Support clients to identify, access and participate in internal and external activities that will enhance their quality of life e.g. such as Work, education and training opportunities, social inclusion opportunities and so forth- Take part in organising, facilitating and delivering activities, drop-in sessions or groups in response to identified client needs or as part of a project wide programme of group work- Report and action safeguarding concerns for children and adults at potential or actual risk of harm and neglectPlease note: this role involves loneworkingTo apply for this role, you must have;- Experience or understanding of the range of approaches appropriate to working with any of the following needs; mental and physical health & wellbeing, current drug and / or alcohol use, safeguarding and risk management / safety planning, social inclusion, financial inclusion, tenancy related support e.g. Managing Bills / Debts / Arrears, Anti-Social Behaviour- An understanding of client needs assessment, onboarding into new accommodation, and move-on planning- Knowledge of, or willingness to learn about, common health issues & the barriers to health access that people experiencing homelessness may encounter- Knowledge of, or willingness to learn about, housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing) ; and of access to alternative provision (e.g. Supported Housing pathways, emergency accommodation)- The ability to use a range of personalised assessment and support planning tool and approaches, including motivational interviewing, strengths based and trauma informed support interventions, to deliver best practice initial assessments and casework to clients- The ability to deliver successful move in and resettlement support to enable clients to settle into and manage their own tenancy- The ability to effectively collaborate and work in partnership with a range of service providers and agencies in order to establish or improve services for clients.....Read more...
At South Yorkshire Housing Association, they’re proud of their proven track record in nurturing talent and supporting apprentices throughout their careers. With access to experienced mentors, a comprehensive training programme, and the chance to work on real projects that make a difference in the community, you’ll be set up for success.
The overall aim of this is role is to carry out maintenance related works to a high standard to both general and care supported housing properties, owned or managed by the Association within its areas of operation including Sheffield, Chesterfield, Rotherham, Barnsley, Doncaster, Wakefield and Selby.
You will be paired with a mentor to help you learn how about:
Support the planning, preparation and delivery of property maintenance tasks in accordance with building safety regulations and legislation
Create a safe working environment in line with health and safety legislation, policies and procedures
Access and utilise appropriate work plans, job sheets, specifications, drawings/diagrams, information & data sheets
Select, check, use and maintain tools, equipment, materials, components, compounds and parts appropriate to the task being undertaken
Safely isolate electrical, electronic and emergency systems to enable property maintenance operations to be performed
Carry out preventative and corrective maintenance
Use carpentry and joinery skills to complete minor repairs or refurbishment
Carry out minor plastering repairs using appropriate materials and surface finishing techniques
Carry out remedial painting and decorating works to a range of surfaces
Carry out minor tiling and flooring activities or repairs using a variety of materials, tools, adhesives and sealants
This role will you learn to become an all rounded maintenance operative. It’s an excellent opportunity for anyone wanting to discover joinery while working for an excellent employer.Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group on a 1 day per week day release giving you the training and support you need to become an all-rounded and successful Property Maintenance operative.
The Apprentice Standard you will be studying is Property Maintenance Operative Level 2.
Functional Skills if required.Training Outcome:Further and higher skill development within the business. A lifelong career with SYHA.Employer Description:In 1972, South Yorkshire Housing Association (SYHA) was formed as part of a wider movement to end homelessness after our founder, John Belcher, watched Ken Loach’s Cathy Come Home.
Over fifty years later, we still help people and families to settle at home, live well and realise their potential. We offer homes for affordable rent, shared ownership and extra-care housing, and a range of other services, support and opportunities across Sheffield City Region.
We are regulated by the Regulator of Social Housing and members of the National Housing Federation
We rent homes to people who need them, across South Yorkshire and beyond.
We also build new houses, and campaign to increase the number of new and affordable homes.
.Working Hours :Monday - Friday
Hours to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Enthusiasm for construction,Ability to prioritise workload,friendly and helpful,Be reliable and punctual....Read more...
About The RoleExcellent opportunity for a Night Concierge based in our supported housing service at Freshstart (Cornwall) where you will provide an overnight presence, making sure of our residents welfare and that our building is secure. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement for vulnerable adults.The Night Concierge will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will:Supervise people as they enter and exit the buildingRespond to CCTV and conduct building checksEngage with vulnerable adults who live in the serviceEncourage residents to follow house rulesMaintain a night logCleaning of staff and communal areasCarry out nightly health and safety checks of building and groundsAbout The CandidateWe need you to be naturally aligned with Salvation Army Homes values and behaviours and to demonstrate energy and passion in your contribution as a Night Concierge to transforming lives.You will be confident and be able to communicate effectively with a diverse range of people including residents, colleagues and local neighbours. We need you to have:Empathy with our client groupStrong interpersonal and communication skillsGood time managementA willingness to work night shift on a rota basisBenefits of working as a Night Concierge:
£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your career About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people and creating sustainable communities? Are you a positive, people-oriented team player and manager who thrives on getting the best deal possible for tenants and developing their strengths, talents and the community they live in?If so, Salvation Army Homes has an exciting opportunity for Customer Services Assistants to join our Customer Services team.At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support and resettlement.The Customer Services Assistant will help to provide an effective and efficient telephone answering service for the Customer Services Centre, providing professional, appropriate and accurate advice either by telephone, email, web chat or in writing when dealing with enquiries to maximise Right First Time resolution.The benefits on offerIn return for helping to transform lives, we’ll give you access to some great benefits. These include:26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CandidateA Customer Services Assistant will instinctively share our delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to:Be a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Understand or learn about community resources and organisations that can help our clientsAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
The broad purpose of the role is to deliver exceptional service to everyone accessing YMCA Humber. Throughout the apprenticeship programme, our receptionist will be trained in a variety of core duties, including front-facing service delivery, customer advice and guidance. They will support visitors, residents and staff with any enquiries they may have. In addition, our reception team will become an integral part of the organisation and be the initial point of contact for YMCA Humber.
You will have the ability to:
Understand the different needs and priorities of YMCA Humber’s customers, and how best to manage their expectations.
Use systems, equipment and technology effectively, meeting the overall business delivery needs.
Treat customers as individuals, providing a personalised customer service experience.
Produce accurate records, documentation and reports to the highest level.
Work fluidly and effectively in all customer areas, including reception, office administration and front-of-house services.
Communication and Teamworking:
Ability to plan and review workloads with support, ensuring the best use of time to complete allocated tasks efficiently.
Good communication skills with internal and external stakeholders using appropriate methods and professional language.
Demonstrate good communication skills, whether face-to-face, by telephone, in writing or via digital platforms.
Keep up to date with developments to enhance relevant skills and take responsibility for your own professional development.
In addition to the key tasks, you will work alongside the Customer Service and Front-of-House teams, who will support you through your learning journey. You will also be supported by a dedicated Workplace Trainer who will guide you through your Level 2 Customer Service Practitioners.Training:All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives.
You will complete a mixture of on and off-the-job training, including workshops, face-to-face training and online sessions. You’ll also be supported by your colleagues at all times, and will have a full induction.
You will have a review every 8–12 weeks with your Line Manager and Trainer to discuss your progress. Training Outcome:YMCA Humber are offering this apprenticeship with the view of the successful candidates continuing to a long-term career within the industry. We offer you training and development opportunities to allow you to reach your full potential.Employer Description:YMCA Humber is a well-established charity providing supported accommodation and vital services to young people and adults across North East Lincolnshire. As an organisation we offer a safe and supportive home to individuals aged 16 and above who have experienced homelessness.
Based at our flagship facility on Freeman Street in Grimsby, our team help build the essential skills needed for independent living, including wellbeing support, financial advice, and helping overcome personal challenges.
Beyond housing we deliver a wide range of youth and community services, including open-access youth clubs, outreach programmes and a local mobile youth bus; all of which focus upon local young people aged 8 to 19 across our community.
Since 2024, we have taken on the management of Clee Fields Sports Facility on Ladysmith Road in Grimsby, a state-of-the-art sports facility which offers a modern space for football, rugby and community activities.
At the heart of everything we do is our local community and nowhere is more integral to this than our Bradbury Café. This local hub is an amazing place to meet for a coffee and cake, or to have a substantial meal, with our amazing Meal of the Day being the most popular purchase to all those who visit us.
At YMCA Humber, we believe in the potential of every single person, be they a resident, youth member or visitor; and through compassion, inclusion, and opportunity, we work together across the organisation to transform lives, one individual at a time.
As a Real Living Wage employer and disability confident organisation we pride ourselves on the inclusive and supportive environment we provide all our employees. From the moment you join our team you will receive a warm welcome, have the opportunity to grow in confidence and be happy in the knowledge that YMCA Humber are here to enhance your role and skills throughout your time with us.Working Hours :Working flexibly between standard operating hours of 08.30 – 16.30, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Patience,Confident,Personable,Reliable,Willingness to learn,Ability to work flexibly,Drive and ambition....Read more...
