Deliver excellent customer service and provide a point of contact to visitors and facility users
Provide administrative support for room bookings and the delivery of activities
Support the Collections Manager to help deliver a highly organised archive service
Taking customer payments in pop-up shops and events
Assisting with invoicing and monthly accounts preparation
Working with the Funding Lead and Business Development
Officer to support with income generation and grant applications
Training:
Training will take place Bi-weekly at Truro & Penwith College (Truro Campus)
Training Outcome:As an apprentice, you will be instrumental in helping to deliver a variety of activities, working with a diverse range of people and community groups.Employer Description:The Gardeners’ House is dedicated to the celebrating the unique stories of our community, fostering connections through the shared experience of our surroundings. The restoration of our historic building in Morrab Gardens, Penzance will provide a welcoming space for wellbeing workshops, community-led green projects, and a sensory garden.Working Hours :Monday to Friday 9am to 5pm
(with occasional Saturdays)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Time Management Skills,Reliable,Flexible,Passion for Helping People....Read more...
Duties for this position entail the following:
Safeguarding all children within the establishment
Assisting with mealtimes and preparation
Monitoring children's wellbeing (ensuring any issues are reported within the staff book and passed on to the safeguarding officer)
Liaise with parents and carers regarding feedback on children's daily activities
Ensuring the nursery is well-maintained and tidy
Assisting with toilet training
Promoting the wellbeing of children
Training:
Apprentices will work towards the Early Years Educator standard, which includes a level 3 EYE Diploma and a Paediatric First aid qualification
Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:
Once you have qualified as an apprentice, you will be able to further your career in-house by way of promotion to Room Leader
Employer Description:An EXPERT recruitment consultancy which specialises in helping individuals "Maximise their own potential skills" within education, training and the workforce. Maximise Potential skills has extensive 5 star reviews on GOOGLE and is a highly reputable organisation.Working Hours :Monday to Friday, 9.00am to 5.00pm, shifts may also be rotated.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Creative,Non judgemental,Patience....Read more...
Deliver excellent customer service and provide a point of contact to visitors and facility users
Provide administrative support for room bookings and the delivery of activities
Support the Collections Manager to help deliver a highly organised archive service
Taking customer payments in pop-up shops and events
Assisting with invoicing and monthly accounts preparation
Working with the Funding Lead and Business Development Officer to support with income generation and grant applications
Training:One day per fortnight at Truro College, working towards a Level 3 Business Administrator apprenticeship standard including Functional Skills in English and maths if required.Training Outcome:This is 2 year funded project with no guarantee of a job beyond the 21 month apprenticeship but the successful applicant will receive a broad training across many business areas which should open up many opportunities once qualified.Employer Description:The Gardeners' House is dedicated to celebrating the unique stories of our community, fostering connections through the shared experience of our surroundings. At the heart of our work is a living archive - a growing collection that documents the rich history, heritage and natural landscape of our region. The restoration of our historic building in Morrab Gardens will provide a welcoming space for wellbeing workshops, community-led green projects, and a sensory garden.Working Hours :Monday to Friday 9am to 5pm, occasional SaturdaysSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Time management skills....Read more...
Produce tender information - assist with preparation of specifications, equipment schedules, drawings, and other information for tender packages
Full electrical/mechanical design - assisting with electrical/mechanical design works and integration with coordination of services• Design calculations - produce design calculations and completing analysis both manually and with the aid of software packages
Deadlines - manage internal and external deadlines to ensure information is delivered on time
Liaise with technicians - ensure CAD/BIM team are aware of deadlines and have information they require in order to produce drawings/models
Assist Principal Engineers - assist principal engineers when required and provide electrical/mechanical design support
Utilities - applying for and managing statutory application process
Training:You will be provided with structured, in house, training and attend an online learning session one day a week.Training Outcome:The applicant will work in a successful engineering practice, with a track record of training from apprentice level through to senior engineers / management level. You will be mentored by a strong team of senior engineers and report to a nominated training officer.Employer Description:TACE, part of the Contollo Group, is a specialist building-services consulting-engineering practice which serves the public and private sectors with a focus on education, sports facilities, and multi-unit accommodation. A long-standing reputation for high-quality design services and expertise in low and net zero carbon solutions, helping our Client’s achieve their Net Zero ambitions.Working Hours :Monday - Thursday, 08:30 to 17:00.
Friday, 08:30 to 14:30.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
The job roles here at ATL is quite diverse, so you'll get a really useful range of experience. Full on-the-job training will be given, and you will be mentored by an experienced Manager, with additional support from the rest of our friendly Central Services team, whilst you learn how to:
Raise and code sales and purchase invoices
Analyse departmental budgets
Maintain an accounting system (Sage)
Manage debtors and creditors, including weekly payruns and credit control
Process bank reconciliations
Handle petty cash
Process staff expenses and travel claims
Manage student funding streams
Training:
We'll support you to develop your skills, knowledge and experience as you work towards your Level 2 Accountancy qualification
Your weekly day-release for study will be at City College Plymouth
Functional Skills in English if required
Training Outcome:
Progression opportunities may include advanced and higher apprenticeships and, with experience, you could become a senior finance assistant, apply for a higher-level finance officer role or train to become an accountant
You can find more information on Future careers by visiting https://nationalcareers.service.gov.uk/Employer Description:Achievement Training Limited is a private training organisation located in the city centre and offering a wide range of flexible educational and vocational training courses to young people and adults since 1996. The Head Office is based in Norwich Union House with additional training rooms in the Pinpoint Building, both in the city centre. ATL’s excellent reputation with local employers and employment services is a key factor in our delivery of employability. We have provided Apprenticeships since 2001 and have a wealth of knowledge and experience in delivering training that supports real progression in employment.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pm with 1 day per week study-release.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assist in the preparation and distribution of agendas, papers, and minutes for governing body, trust board, and committee meetings
Attend governance meetings (virtually or in person) to take minutes and support meeting logistics
Maintain records of attendance, declarations of interest, and statutory documentation
Support the annual cycle of meetings, reviews, and compliance checks
Help monitor statutory and regulatory compliance, ensuring records and policies are up to date across the trust/school network
Assist in the administration of the policy review schedule and help circulate updated policies as required
Support in compiling governance reports and returns to the Department for Education, Companies House, and the Charity Commission
Maintain accurate and up-to-date records of trustees, governors, and members
Help with onboarding new trustees/governors, including DBS checks, induction packs, and training coordination
Track and record mandatory training, declarations, and conflict of interest disclosures
Act as a first point of contact for governance-related queries from school staff, governors, and external stakeholders
Responding to emails and using the phone
Support internal communication relating to governance updates and developments
Managed diary and organised ad hoc meetings
Supporting team members as necessary
Undertake a Level 4 governance-related apprenticeship qualification
Participate in internal training and learning opportunities, including shadowing experienced governance professionals
Keep up to date with relevant changes in education policy, academy trust governance, and charity law
Training:
The successful candidate will obtain a Level 4 Governance Officer Apprenticeship standard qualification
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 8.30am - 4.00pm with a 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative,Reliable,Flexible,Hard working,Professional,Mature....Read more...
Roles and Responsibilities:
Undertaking reception duties - To be the first point of contact for customers and professionals when contacting Age UK Sheffield by telephone, forwarding selected telephone callers to the appropriate member of staff, volunteer or student
Taking brief messages and passing these on via email or telephone in the case of community workers and fielding calls to Senior Management
Working closely with the Information and Advice triage officer role and passing on calls appropriately to this function
Developing knowledge of resources and services available to older people in Sheffield and responding appropriately to information and signposting queries
Working closely with Information and Advice volunteers supporting on reception and answering calls
To ensure all customer and professional information queries are recorded on Age UK Sheffield CRM system in accordance with policies and procedures
Maintain up to date answer phone message and ensure all voicemail messages are responded to in a timely manner
Greet and welcome visitors to the offices between 9.00am and 5.00pm, ensuring they sign in, are made aware of health, safety and security regulations and inform the relevant member of staff of their arrival
Gain and maintain understanding of all Age UK Sheffield services
To undertake word processing, electronic communication, telephone communication, filing, printing and photocopying work as required
Support the general day to day running of the office, preparing rooms for meetings, setting up equipment, sorting incoming and outgoing post, printing out newsletters, assessment packs etc
Ensure that the reception area and office is kept tidy and projects a business-like image
To participate in general house-keeping duties to maintain a clutter free professional office environment
General:
Ensure our services are accessible for all, flagging the need for interpreters where necessary
Prepare for and contribute to regular supervision and annual appraisal
Work within Age UK Sheffield’s policies and procedures, contributing to their review and development as required
Ensure that any concerns are directed to Service Delivery and Standards Manager in accordance with Complaints Policy
Ensure all database entries adhere to Information Quality Standards
Attend service delivery meetings as appropriate
Actively maintain good equal opportunities, data protection and health and safety practice
Undertake any other tasks that can be reasonably expected within the scope and spirit of the job
Work with administration colleagues and volunteers to provide cover to first point of contact function as necessary
Training:Qualification: L3 Business Administrator Apprenticeship Standard
Assessment:
Knowledge Test
Portfolio-based interview
Project/Improvement presentation
Venue: Block 1, Pennine Five Campus, 41 Silver Street Head, Sheffield City Centre, Sheffield S1 2DD
Attendance: Blended Learning, face to face and google classroomTraining Outcome:To be discussed and agreed.Employer Description:We're a local charity working in Sheffield to support older people, their families and carers. We want everyone to be able to love later life.
Age UK Sheffield is a local independent charity with around 60 staff members. We help over 4,000 local older people every year, offering support, activities, events, befriending, information and more. It's a great place to work if you really want to make a difference in people's lives.
We are an equal opportunities employer and welcome applications from all sections of the community. Because of the nature of our work with older people, all roles are subject to a Disclosure and Barring Service check.
We have a generous annual leave policy – 30 days annual leave plus public holidays (pro rata). We are an inclusive organisation who embrace and celebrate difference. We welcome and encourage applicants from people from Black, Asian and other minoritised communities, people who are LGBTQ+ and people living with disabilities. We are a Mindful and Disability Confident employer.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Professional and discreet....Read more...
This varied and exciting role will enable you to develop a wide range of skills and experience in a crucial area of the business.
Principal Duties and Responsibilities:
Undertake all aspects of administration as required to support the Governance, Risk, Assurance and Data Protection function, including but not limited to: accurate and timely minute taking, collating and distributing board and committee papers, raising of purchase orders, record keeping, filing, updating information channels for board and committee members, scanning, maintaining document and contract records, logging and maintaining accurate records of data protection and access to information queries or concerns and ensuring that Governance and data protection information on the Group’s external websites is up to date
Organise and schedule meetings, maintaining effective diary management, taking minutes and producing documentation as required
Monitor and manage queries or requests to ensure they are responded to in a timely manner, and in accordance with policies, procedures and legal and regulatory requirements
Ensure all governance, risk, assurance and data protection related policies, processes and procedures meet in-house guidelines, are appropriately published and accessible to those who need them
Support in the maintenance of up-to-date risk and assurance maps, data protection registers etc.
Liaise with tenants and other data subjects on queries or concerns relating to data protection requests
Scan, photocopy and maintain documents in line with data protection guidelines
Deal with basic office management such as stationery supplies and post
Use the IT systems to maintain records as required
Always maintain confidentiality and handle all information in accordance with the Data Protection Policy
Provide ad hoc administrative support to other areas of Corporate Services (such as Executive Director support, Health and Safety and Communications), where appropriate
Leadership and Corporate Responsibilities
Work effectively with other team members to meet deadlines and provide excellent customer service
Maintain strong links and working relationships with internal customers
Promote and lead by example on equality, diversity and inclusion
Contribute to improving and implementing new/revised processes
Ensure adherence to data security and protection policies and processes
Special Instructions:
To uphold the vision and values of the emh group and emh homes
To take individual responsibility for ensuring that a continuously improving and effective professional customer service is delivered
To ensure a safe working environment in accordance with Health and Safety Regulations
To attend fire drills and staff meetings
To attend training events as required
To maintain an awareness of current instructions circulated by staff meetings, departmental and head office bulletins, circular letters or by verbal or written information given by your Responsible Officer
To respect the confidential nature of personal information
To recognise and promote emh group’s Equality and Diversity Strategy
Full training will be provided in all areas to meet with the apprenticeship programme.Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills in maths and English if required
Internal relevant training courses as required for the job
Training Outcome:
It is expected that upon completion of the apprenticeship there may be an opportunity to remain in a full-time position or progress further within the organisation onto a suitable pathway
Employer Description:emh group is an independent, profit-for-purpose organisation that provides high quality, affordable homes and support services. Today, we have more than 21,000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. We offer a friendly, open environment and encourage professional development among all our employees.Working Hours :Monday - Friday, 9.00am - 5.00pm (Annualised hours Contract)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...