An exciting opportunity has arisen for a Leasehold Officer to join a charitable organisation, committed to providing high-quality affordable homes in London. This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Leasehold Officer, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations. You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start. This role offers a salary of £42,400 and benefits.
You will be responsible for:
? Handling enquiries and requests from the public, providing clear and professional guidance.
? Supporting residential conveyancing processes, including leasehold and freehold property sales.
? Maintaining accurate records in line with legal and organisational requirements.
? Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
? Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
? Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
? Proven experience in customer service, ideally within a housing or property environment.
? Strong knowledge of residential conveyancing processes and housing legislation.
? Hands-on experience with leasehold and freehold property sales.
? Skilled in Microsoft Office and confidence in using multiple IT systems.
? Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
? Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property management and h....Read more...
An exciting opportunity has arisen for a Leasehold Sales Officer to join a charitable organisation, committed to providing high-quality affordable homes in London. This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Leasehold Sales Officer, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations. You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start. This role offers a salary of £42,400 and benefits.
You will be responsible for:
? Handling enquiries and requests from the public, providing clear and professional guidance.
? Supporting residential conveyancing processes, including leasehold and freehold property sales.
? Maintaining accurate records in line with legal and organisational requirements.
? Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
? Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
? Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
? Proven experience in customer service, ideally within a housing or property environment.
? Strong knowledge of residential conveyancing processes and housing legislation.
? Hands-on experience with leasehold and freehold property sales.
? Skilled in Microsoft Office and confidence in using multiple IT systems.
? Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
? Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property mana....Read more...
An exciting opportunity has arisen for a Property Sales Manager to join a charitable organisation, committed to providing high-quality affordable homes in London. This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Property Sales Manager, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations. You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start. This role offers a salary of £42,400 and benefits.
You will be responsible for:
? Handling enquiries and requests from the public, providing clear and professional guidance.
? Supporting residential conveyancing processes, including leasehold and freehold property sales.
? Maintaining accurate records in line with legal and organisational requirements.
? Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
? Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
? Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
? Proven experience in customer service, ideally within a housing or property environment.
? Strong knowledge of residential conveyancing processes and housing legislation.
? Hands-on experience with leasehold and freehold property sales.
? Skilled in Microsoft Office and confidence in using multiple IT systems.
? Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
? Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property manage....Read more...
An exciting opportunity has arisen for a Leasehold Officer to join a charitable organisation, committed to providing high-quality affordable homes in London. This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Leasehold Officer, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations. You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start. This role offers a salary of £42,400 and benefits.
You will be responsible for:
* Handling enquiries and requests from the public, providing clear and professional guidance.
* Supporting residential conveyancing processes, including leasehold and freehold property sales.
* Maintaining accurate records in line with legal and organisational requirements.
* Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
* Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
* Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
* Proven experience in customer service, ideally within a housing or property environment.
* Strong knowledge of residential conveyancing processes and housing legislation.
* Hands-on experience with leasehold and freehold property sales.
* Skilled in Microsoft Office and confidence in using multiple IT systems.
* Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
* Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property management and housing services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Leasehold Sales Officer to join a charitable organisation, committed to providing high-quality affordable homes in London. This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Leasehold Sales Officer, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations. You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start. This role offers a salary of £42,400 and benefits.
You will be responsible for:
* Handling enquiries and requests from the public, providing clear and professional guidance.
* Supporting residential conveyancing processes, including leasehold and freehold property sales.
* Maintaining accurate records in line with legal and organisational requirements.
* Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
* Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
* Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
* Proven experience in customer service, ideally within a housing or property environment.
* Strong knowledge of residential conveyancing processes and housing legislation.
* Hands-on experience with leasehold and freehold property sales.
* Skilled in Microsoft Office and confidence in using multiple IT systems.
* Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
* Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property management and housing services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Property Sales Manager to join a charitable organisation, committed to providing high-quality affordable homes in London. This is a2-3 month contract based role with possibility of extension not covering sick leave.
As a Property Sales Manager, you will be responsible for supporting leasehold property transactions and ensuring compliance with housing regulations. You will work closely with both internal teams and external stakeholders to facilitate the sale of properties.
Candidates must be available for an immediate start. This role offers a salary of £42,400 and benefits.
You will be responsible for:
* Handling enquiries and requests from the public, providing clear and professional guidance.
* Supporting residential conveyancing processes, including leasehold and freehold property sales.
* Maintaining accurate records in line with legal and organisational requirements.
* Preparing written communications, producing meeting minutes, and liaising with various stakeholders.
* Managing workloads effectively to meet deadlines while maintaining attention to detail.
What we are looking for:
* Previously worked as a Leasehold Sales Officer, Leasehold Officer, Leasehold manager, Leasehold Property Officer, Housing Sales Officer, Property Sales Officer, Property Sales Manager, Housing Officer, Housing Sales manager,or in a similar role.
* Proven experience in customer service, ideally within a housing or property environment.
* Strong knowledge of residential conveyancing processes and housing legislation.
* Hands-on experience with leasehold and freehold property sales.
* Skilled in Microsoft Office and confidence in using multiple IT systems.
* Understanding of landlord, tenant, and leasehold responsibilities and their practical application.
* Familiarity with political and regulatory factors affecting the housing sector.
This is a fantastic opportunity to advance your career in property management and housing services.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Resident Liaison Officer Hertford £30,000 - £35,000 Basic + Hybrid + Vehicle + Private Healthcare + Mileage Allowance + Career Progression + Great Culture + IMMEDIATE START
Are you a people-focused professional who enjoys getting out on-site and building relationships face-to-face? Do you want to work for a well-established electrical services company as a Resident Liaison Officer that values its people, offers real career progression, and makes a genuine difference to local communities?Join a growing family-run business with a strong reputation for quality and care. You’ll play a key role as a Resident Liaison Officer in supporting electrical compliance programs by engaging directly with residents, improving access rates, and ensuring everyone feels informed and supported. This is a varied and rewarding role where no two days are the same.
Your Role As A Resident Liaison Officer Will Include:
* Visiting properties across London & the South East to engage with residents * Collecting and updating contact information to support compliance visits * Booking and confirming appointments with residents face-to-face * Supporting engineers on-site, especially during sensitive or anxious visits * Resolving resident concerns before they escalate * Reporting progress and feedback to operational teams
The Ideal Resident Liaison Officer Will Have:
* Excellent communication and interpersonal skills * Confidence engaging with residents from diverse backgrounds * Strong organisational skills and attention to detail * Experience in housing, compliance, utilities, or a customer-facing role * Full UK driving licence (held for 12+ months) * A proactive, empathetic, and solution-focused mindset
Apply now or call Billy on 07458 163030 for immediate consideration!
Keywords: Resident Liaison Officer, Resident Engagement Officer, Housing Officer, Customer Liaison Officer, Compliance Officer, Utilities Liaison, Customer Relations, Social Housing, Field Officer, London, Hertford, Watford, Essex, Kent, Surrey
This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Resident Liaison Officer London £30,000 - £35,000 Basic + Hybrid + Vehicle + Private Healthcare + Mileage Allowance + Career Progression + Great Culture + IMMEDIATE START
Are you a people-focused professional who enjoys getting out on-site and building relationships face-to-face? Do you want to work for a well-established electrical services company as a Resident Liaison Officer that values its people, offers real career progression, and makes a genuine difference to local communities?Join a growing family-run business with a strong reputation for quality and care. You’ll play a key role as a Resident Liaison Officer in supporting electrical compliance programs by engaging directly with residents, improving access rates, and ensuring everyone feels informed and supported. This is a varied and rewarding role where no two days are the same.
Your Role As A Resident Liaison Officer Will Include:
* Visiting properties across London & the South East to engage with residents* Weekly Visits to HQ in Hertford * Collecting and updating contact information to support compliance visits * Booking and confirming appointments with residents face-to-face * Supporting engineers on-site, especially during sensitive or anxious visits * Resolving resident concerns before they escalate * Reporting progress and feedback to operational teams
The Ideal Resident Liaison Officer Will Have:
* Excellent communication and interpersonal skills * Confidence engaging with residents from diverse backgrounds * Strong organisational skills and attention to detail * Experience in housing, compliance, utilities, or a customer-facing role * Full UK driving licence (held for 12+ months) * A proactive, empathetic, and solution-focused mindset
Apply now or call Billy on 07458 163030 for immediate consideration!
Keywords: Resident Liaison Officer, Resident Engagement Officer, Housing Officer, Customer Liaison Officer, Compliance Officer, Utilities Liaison, Customer Relations, Social Housing, Field Officer, London, Hertford, Watford, Essex, Kent, Surrey This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.....Read more...
Construction Resident Liaison Officer - Inverness - Up to £30,000 plus company van A new opportunity for a dedicated Resident Liaison Officer (RLO) to join a construction team. The RLO will play a crucial role in acting as the bridge between residents and the construction team, ensuring clear communication, resolving concerns, and maintaining positive relationships throughout the construction process. This position is ideal for someone with strong interpersonal skills and a background in housing, construction, or community engagement. Key Responsibilities: Serve as the first point of contact for residents, addressing inquiries and concerns related to ongoing construction work. Communicate project timelines, potential disruptions, and progress updates effectively to residents. Coordinate and manage resident engagement activities, including meetings, newsletters, and site visits. Handle complaints and issues sensitively, ensuring timely resolutions and escalating where necessary. Work closely with site managers, contractors, and local authorities to facilitate smooth project delivery. Conduct pre-start meetings and site inspections to assess resident needs and potential impacts of the work. Maintain accurate records of interactions, issues, and resolutions for reporting purposes. Ensure residents' health, safety, and welfare are considered at all stages of the project. Assist in the development of social value initiatives, fostering positive relationships between the company and the community. Requirements & Skills: Previous experience in a Resident Liaison Officer or similar customer-facing role in construction, housing, or property services. Strong communication and interpersonal skills with the ability to handle sensitive situations professionally. Knowledge of construction processes, housing regulations, and health & safety considerations. Ability to work independently and as part of a team, with excellent organizational skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems is desirable. Full UK driving licence and willingness to travel between sites if required. Benefits: Competitive salary and benefits package. Opportunity to work on meaningful community-focused projects. Career development and training opportunities. Supportive and dynamic work environment.....Read more...
We are looking for skilled a officer who is competent, enthusiastic and highly motivated to fill the below posts within our Environmental Protection Team.
Your duties will include investigation and response to complaints in relation to allegations of statutory nuisance, assess and approve s.61 applications, permitting and responding licensing consultations.
You must have working knowledge and understanding of the nuisance provisions of the Environmental Protection Act 1990, knowledge of Licensing legislation and have excellent communication skills, both verbally and in writing.
Purpose of the role
To protect and improve health by the discharge of the functions and duties in one of the specialist areas of activity within Environmental Health.
To investigate, assess and act upon complex issues relating to Environmental Protection, Housing and Commercial issues and determine the most appropriate course of action. Including preparation of cases for enforcement action and instigation of legal proceedings. To provide technical evidence in court proceedings, tribunals and Public Inquiries.
To carry out inspections and enforcement work in within the specialist areas.
To provide advice and training for EH Technical Officers and in some cases taking the lead for cases.
To report directly to the Head of Section/Deputy Director, Members and Members of Parliament where required.
To liaise effectively with members of the public, businesses, other departments and other agencies.
The officer is expected to work on their own with minimal direct supervision and will support the team manager.
To support and participate in proactive initiatives to improve service standards and the quality of life for people living and working in Bexley.
To deputise for the Team Leader and make decisions on his/her behalf when required.
Responsibilities
To protect and improve health by the discharge of the functions and duties in one of the specialist areas of activity within Environmental Health.
To investigate, assess and act upon complex issues relating to Environmental Protection, Housing and Commercial issues and determine the most appropriate course of action. Including preparation of cases for enforcement action and instigation of legal proceedings. To provide technical evidence in court proceedings, tribunals and Public Inquiries.
To carry out inspections and enforcement work in within the specialist areas.
To provide advice and training for EH Technical Officers and in some cases taking the lead for cases.
To report directly to the Head of Section/Deputy Director, Members and Members of Parliament where required.
To liaise effectively with members of the public, businesses, other departments and other agencies.
The officer is expected to work on their own with minimal direct supervision and will support the team manager.
To support and participate in proactive initiatives to improve service standards and the quality of life for people living and working in Bexley.
To deputise for the Team Leader and make decisions on his/her behalf when required.
To present timely and relevant advice and information to Members and to ensure that Team Leaders/Managers are briefed on major and sensitive issues.
To be fully conversant with relevant statutory provisions and the constitution, processes and procedures; to develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post.
To establish and develop effective working relationships and productive partnerships with all the relevant partners, including those in e.g. Police and other regulatory agencies, housing providers, Independent and voluntary section.
Essential
Officers would be expected to have a minimum of three years’ working in Environmental Health as an RSO or equivalent that is relevant to the job and meet the requirements below:
Knowledge of major legislative, social and economic issues relevant to the job.
Experience of using ICT packages e.g. Word, Excel and the complaint management system
Officers would be expected to be able to deal with a range of cases, including work carried out by an EHO.
Proven ability to deal with complex and difficult cases.
Understanding of supporting legislation/best practice.
Experience of managing own case load.
Experience of serving notices, drafting prosecution files and attending court.
Ability to travel throughout the Borough.
....Read more...
We are looking for skilled a officer who is competent, enthusiastic and highly motivated to fill the below posts within our Environmental Protection Team.
Your duties will include investigation and response to complaints in relation to allegations of statutory nuisance, assess and approve s.61 applications, permitting and responding licensing consultations.
You must have working knowledge and understanding of the nuisance provisions of the Environmental Protection Act 1990, knowledge of Licensing legislation and have excellent communication skills, both verbally and in writing.
Purpose of the role
To protect and improve health by the discharge of the functions and duties in one of the specialist areas of activity within Environmental Health.
To investigate, assess and act upon complex issues relating to Environmental Protection, Housing and Commercial issues and determine the most appropriate course of action. Including preparation of cases for enforcement action and instigation of legal proceedings. To provide technical evidence in court proceedings, tribunals and Public Inquiries.
To carry out inspections and enforcement work in within the specialist areas.
To provide advice and training for EH Technical Officers and in some cases taking the lead for cases.
To report directly to the Head of Section/Deputy Director, Members and Members of Parliament where required.
To liaise effectively with members of the public, businesses, other departments and other agencies.
The officer is expected to work on their own with minimal direct supervision and will support the team manager.
To support and participate in proactive initiatives to improve service standards and the quality of life for people living and working in Bexley.
To deputise for the Team Leader and make decisions on his/her behalf when required.
Responsibilities
To protect and improve health by the discharge of the functions and duties in one of the specialist areas of activity within Environmental Health.
To investigate, assess and act upon complex issues relating to Environmental Protection, Housing and Commercial issues and determine the most appropriate course of action. Including preparation of cases for enforcement action and instigation of legal proceedings. To provide technical evidence in court proceedings, tribunals and Public Inquiries.
To carry out inspections and enforcement work in within the specialist areas.
To provide advice and training for EH Technical Officers and in some cases taking the lead for cases.
To report directly to the Head of Section/Deputy Director, Members and Members of Parliament where required.
To liaise effectively with members of the public, businesses, other departments and other agencies.
The officer is expected to work on their own with minimal direct supervision and will support the team manager.
To support and participate in proactive initiatives to improve service standards and the quality of life for people living and working in Bexley.
To deputise for the Team Leader and make decisions on his/her behalf when required.
To present timely and relevant advice and information to Members and to ensure that Team Leaders/Managers are briefed on major and sensitive issues.
To be fully conversant with relevant statutory provisions and the constitution, processes and procedures; to develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post.
To establish and develop effective working relationships and productive partnerships with all the relevant partners, including those in e.g. Police and other regulatory agencies, housing providers, Independent and voluntary section.
Essential
Officers would be expected to have a minimum of three years’ working in Environmental Health as an RSO or equivalent that is relevant to the job and meet the requirements below:
Knowledge of major legislative, social and economic issues relevant to the job.
Experience of using ICT packages e.g. Word, Excel and the complaint management system
Officers would be expected to be able to deal with a range of cases, including work carried out by an EHO.
Proven ability to deal with complex and difficult cases.
Understanding of supporting legislation/best practice.
Experience of managing own case load.
Experience of serving notices, drafting prosecution files and attending court.
Ability to travel throughout the Borough.
....Read more...
About The RoleImagine this…A young person has moved into West Farm. You’re there to check in, make sure the property is safe, and help them understand their tenancy. With your support, they don’t just keep their flat, they learn to sustain independence, manage challenges, and see a future beyond homelessness. As Tenancy Sustainment Officer, you’re the steady support who helps them develop and hold onto that hard-won independence.What you’ll be doingHelp residents move into safe, well-prepared accommodation.Support young people to understand their tenancy rights and responsibilities.Tackle challenges like rent arrears, anti-social behaviour, or property issues.Work with partners to find move-on housing options and prevent homelessness.About The CandidateWhat we’re looking forExperience of housing or tenancy management.Empathy and patience to support young people facing multiple challenges.Organised, resilient, and passionate about giving people the tools to thrive in independence.About The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.....Read more...
Learn to accurately input data into computerised systems, databases and spreadsheets and process and retrieve data as necessary
Scheduling/diary management
Provide clients with accurate and time-efficient proposals and service agreements
Providing office support so that staff can work smoothly with customers and each other
Conducting research and contributing to company reports
Training:
You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
You will have a dedicated VQ Mentor and will also be supported internally by your manager
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
The best part? All apprenticeship work will be completed during working hours
Training Outcome:Once training is completed there will be a variety of roles the candidate can move into such as Sales Coordinator, Operations Coordinator, Resident Liaison Officer.Employer Description:Triton Security and Facilities Management was founded in 2003 and provides industry leading security and facilities management services to the UK’s biggest businesses. We are proud to operate within the top 5% of SME security companies, as audited by the Security Industry Association (SIA). Read about how our ACS score increased 2022. Triton Security and Facilities Management are trusted by household names such as British Steel, The Fragrance Shop, DFS, Anglo American, Taylor Wimpey and Metropolitan Thames Valley Housing. We have diversified across the marketplace to include COMHA sites, hospitals, councils, housing associations and corporate offices.Working Hours :Monday to Friday, 08:30-17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Good time management,Enthusiasm,Flexibility,Full UK Driving License....Read more...
The post will involve process-driven tasks, along with administrative and customer-focused responsibilities, aiming to deliver a high-quality and efficient service for our stakeholders within the Community Connections team.Training:The Business Support apprenticeship will be supported by a local training provider, and you will be given allocated time during the working week for off-the-job training. Training Outcome:After successful completion of the apprenticeship, there may be the opportunity to progress to a higher level or apply for a permanent role in the council if one is available and suitable at the end of your learning. Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is a Disability Confident Leader and equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :The role will offer hybrid working arrangements. The Community Connections team apprentice will be based at Ballard House.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Hours per week: 28 hours
What's the role?
To manage a varied caseload of complex investigations referred to the Anti-Fraud and Corruption Team and ensure that cases are investigated to a high professional standard and in accordance to statutory requirements.
To produce comprehensive, high level written reports from investigations that include both conclusions and recommendations for the Director of the relevant directorate.
To ensure that fraud & corruption is prevented, detected and investigated.
To ensure that appropriate recommendations, sanctions prosecutions were applicable are applied effectively.
To perform the responsibilities of the post in a way that is consistent adds value to the core objectives and values of the section and the organisation.
Responsibilities
Self-manage a varied caseload of reported allegations of fraud or irregularities against the organisation by members, employees, contractors, clients, or customers in order to deliver the service in accordance with legislative requirement, the Divisions service plan, policy requirements, internal disciplinary procedures and any other requirements as determined by the A-FACT Manager.
Undertake the investigation of complex cases to a high professional standard, delivering an effective and efficient service which complies with legislative requirements such as employment legislation, the Criminal Procedures and Investigatory Act 1998, Regulation of Investigatory Powers Act 2000 (RIPA), Human Rights Act 2018, Fraud Act 2007, Police and Criminal Evidence Act 1984(PACE), Data Protection Act 1998(DPA), Road Traffic Act 1975, Housing Act, Health & Safety at Work Act and other relevant legislation as appropriate.
Carry out all investigations with due regard to internal policies and procedures.
To manage the National Fraud Initiative (NFI) bi-annual exercise and ensure that it is undertaken in a timely and efficient manner.
Undertake interviews of officers, members, clients, contractors, partners and customers in a professional manner and in accordance with best accepted practices.
Where interviewees elect not to have their interview tape recorded, undertake contemporaneous note taking of such interviews and ensure that notes taken are agreed by all parties.
Ensure that sensitive situations and confrontational matter are addressed using tact and diplomacy and that professionalism and confidentiality is maintained in all cases.
Maintain accurate computerised and manual records of investigations, ensuring that these records are kept securely at all times
Collate, analyse, preserve and present evidence of investigations for internal disciplinary hearings or any legal proceedings as appropriate.
Undertake joint working with the police during arrest and search of suspects property, This may involve unsociable hours and for health and safety reasons, it may be required that a stab/bullet proof vest is worn. To attend police station to process and interview arrested suspects.
Undertake the role of disclosures officer for cases where a legal proceedings are undertaken in accordance with the Criminal Procedure and Investigations Act 1996.
Undertake Pre employment vetting for high risk positions, validating information supplied by prospective employees, identifying any discrepancies and making recommendations where applicable.
Maintain a working knowledge of legislation affecting welfare benefits such as Housing and Tax Benefits and refer any cases from Pre-employment vetting to the Revenues section where there are discrepancies that affect any benefits, discounts, disregards and exemptions claimed.
These maybe documents that are presented for recruitment purposes, or for the purposes of accessing services. Document examination may also be required during interviews, visits or while executing search or arrest warrants.
Represent as a witness for disciplinary hearings, professional body conduct hearings and attend Court as a witness when summoned.
Determine strategies to enable the implementation, organizing and carrying out of special projects such as the NFI or Fraud Awareness Training, or any other proactive Anti-Fraud campaigns. Liaise with other sections within the AFACT and external partners to raise the profile of the team and promote corporate anti-fraud strategies.
Design, create, prepare and deliver specialist fraud awareness training to educate members, managers and staff in empowering them in implementing the objectives towards fraud .
To provide a fraud advisory response service for telephone and written enquiries from both internal and external customers.
To keep abreast of developments of investigatory methods and legislative knowledge relevant to the duties and responsibilities of the post of Special Investigations Officer.
To undertake visits during normal working hours and out of hours as necessary to achieve the objectives of an investigation.
Undertake covert directed surveillance (foot, mobile and static) on suspects. To be conducted within the parameters of the Regulation of Investigatory Powers Act 2000 and the Human Rights Act 1998.
Liaise with the Press Office to publicise the results of successful prosecutions, to promote deterrence to fraud.
If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Provide a high level of administrative, procedural and project support to the Employment, Community Learning and Skills team, including co-ordinating activity, raising and resolving business queries, and compiling data and information for reporting as required
Maintain key business systems and processes, including CRM systems, project management tools, and database of programme documentation. To include a strong level of data entry and generating reports and analysis
Monitor mailboxes, responding to any initial enquiries, setting up client records, making initial compliance checks, and forwarding any queries to the relevant officer for action
Organise meetings, manage logistics and support team members through minute taking and follow-up activities
Support with the planning and administration of programme events and communications. Assist with the management and collation of post-event feedback
Collate data in preparation for external audits by funding bodies in line with agreed processes and template
Maintain a directory of complaints, client feedback, and other operational issues that affect service delivery, and work with the team to resolve these in accordance with Southampton City Council’s policies and procedures.
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional skills if required
Training Outcome:The Business Administrator Level 3 qualification will give the candidate the opportunity to move further through the council.Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, 9.00am - 5.00pm - some potential flexibility required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
