Assist with the management of applications responding to queries where possible or forwarding to relevant member of team
Manage the access care planning application for all Care Support Workers and office based staff
Assisting with payroll queries and arranging the monthly payroll to our finance team
Monitoring and communicating with all Care Support Workers in relation to the care planning application
Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas
Process timesheet requests and queries
Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies
You will be responsible for answering calls and monitoring electronic monitoring system
Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns.
Develop and maintain relationships with Clients ; community based workers and outside agencies – including commissioners
Working with the senior team - ensuring governance planner and tasks are being implemented in a timely manner – following up on any overdue tasks
Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client / Care Assistant suitability and logistics
Identify and report areas of recruitment needsAssist the care manager with Client care plans and reviews
Participate in the ‘on call’ rota and provide an up-to-date handover
Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Provide a high level of customer service to all stakeholders
Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
Support the recruitment team with project administration as and when required
Support the HR manager with all recruitment duties, these include advertising roles and pre-screening candidates
Training Outcome:Full time employment with Trailblazer and a well-constructed career path.Employer Description:Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include; Rapid Response, Palliative and end of life care and Personalised care.
Trailblazer has many years’ experience of delivering support in health care across West Yorkshire.
We pride ourselves on being a fantastic place to work, somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer to our patients.
To enable us to deliver excellent patient care, we need people from all backgrounds, with a range of experiences, so that we are truly representative of the communities we serve.
We are working hard to increase diversity and inclusion within our organisation including, we want to encourage individuals from all backgrounds, experiences and beliefs, who share our mission of ‘patient care by people who care’ to work with usWorking Hours :Monday to Friday, 8.00am until 4.00pm or 9.00am until 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental....Read more...
Key areas of responsibility
1. Entries & Invoicing
Checking and uploading of examination entries
Processing sales invoices for exam entries
Keeping invoices issued in line with current/updated exam bookings
Working with AR colleagues to monitor payments received
Processing adjustments and refunds
Tracking centre and representative accounts
2. Fees & payments
Checking/approving examiner fee and expenses claims and maintaining records
Calculating and submitting centre representative commission and expenses claims and maintaining records
Liaising between LCME stakeholders and Finance/Payroll/HR -resolving any queries
3. Suppliers & analysis
Setting up suppliers
Raising purchase orders and monitoring/payment of suppliers
Reconciling/resolving clarity travel payment issues
Dealing with queries from suppliers, UK/ overseas centres and reps
Assisting the manager with budget analysis of income and expenditure
General office administration, including filing
4. Undertake a programme of continuing personal development, including the development of specialist skills and knowledge as required5. Management Trainee Responsibilities:
Assist in the development and implementation of financial strategies and plans
Participate in various training programs to gain a comprehensive understanding of the department's operations
Collaborate with senior management to identify areas for improvement and develop solutions
Conduct financial analysis and prepare reports to support decision-making processes
Learn and apply best practices in financial management and reporting
Support the team in day-to-day operations and special projects
6. Ensure personal compliance with all of UWL’s procedures, policies and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control and health and safety
7. To work in accordance with UWL’s equality and diversity policies.In addition to the above areas of responsibility, you may be required to undertake any other reasonable duties relating to the broad scope of the positionTraining:OverviewWith the Chartered Manager Degree Apprenticeship (CMDA), the Claude Littner Business School at the University of West London offers you the opportunity to gain a high-quality degree, on-the-job experience and a professional pathway for career development.
The CMDA is part of the Degree Apprenticeship programme, a new government and industry scheme that guarantees a high-quality degree, geared around the needs of employers and employees.
Combine 'off the job' study at the University of West London with a paid position, enabling you to graduate with significant work experience alongside a respected degree qualification.
Developed by a group of 20 businesses led by Serco, the CMDA produces managers with the management skills and qualities required by employers of all sizes and from all sectors.
We have tailored our delivery of this course to fit in with the needs of your working day, allowing you to balance education and business demands. Training Outcome:Finance or Business Support Administrator.Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025.
We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024.
The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
*University status awarded in or after 1992
The College
The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission.
LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university.
The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This apprenticeship offers the opportunity to develop essential workplace skills while gaining hands-on experience in office administration and project management.The successful candidate will be able to demonstrate excellent communication and organisational skills, the ability to prioritise workloads effectively, and a structured approach to tasks. This is an excellent opportunity for someone with a keen eye for detail, a proactive mindset, and a willingness to learn in a dynamic office environment.
Duties and Responsibilities:
Office Administration:
Maintain stock levels and place orders for office supplies, equipment, and lunch for pod/office days
Ensure the office environment is tidy, safe, and well-maintained, including monitoring maintenance needs and restocking first aid kits
Set up desks and assist with basic workstation assembly
Organisation and distribute incoming and outgoing mail and collect parcels from reception
Meet and greet visitors and assist with booking internal meetings rooms
Assist in organising company events and staff engagement activities
Collate employee messages for anniversaries and other occasions
Project & Team Support:
Provide general administrative support to the Project Management team
Assist with preparing 1:1 meeting notes for Project Managers
Produce end-of-month timesheets for clients
Assist with diary management of DPOs
Assist with scheduling client meetings with support from the project team
Commercial Support:
Provide general administrative support to the Commercial Team
Assist with updating and drafting proposal templates for prospect clients
Support with updating client logos on a monthly basis
Assist with task management for the commercial team
Recruitment & Onboarding Support:
Support HR with onboarding tasks including preparing onboarding packs
Update and maintain staff directories
Update stakeholders’ availability on our recruitment platform
Book final interviews and send final interview documentation to recruiting managers
Schedule post probation personal development meetings for employees
Send out probation meeting documents to relevant employees and respective line managers
Coordinate post-probation caricatures to be created for employees
Assist with weekly recruitment reports
Data Entry & System Maintenance:
Assign and prioritise incoming invoices within our client management system
Send reminder emails to Service Level Agreement (SLA) managers regarding upcoming renewals
Update invoice records in excel document, ensuring flagged entries are corrected
Maintain cleanliness and accuracy of CRM tabs, ensuring relevant information is up to date
Training Outcome:
This apprenticeship offers structured learning and development opportunities, with the potential to progress into a full-time administrative role upon successful completion of the programme
Employer Description:About Us
The DPO Centre is a leading Data Protection Officer resource centre, delivering expert data protection and privacy advice, and access to skilled and experienced resources whenever and wherever it is needed.
We have one of the largest teams of Data Protection Officers available. Having worked with over 1,000 clients across a wide range of sectors, our team of privacy professionals are exceptionally well placed to deliver the knowledge, experience and expertise required by our clients.
Headquartered in London, England, we also have an office in Toronto, New York and a network of offices throughout Europe, with our European operations centred in Dublin, Ireland and Amsterdam, The Netherlands.
What we do:
The DPO Centre exists to reduce the burden of complying with data protection laws and to enable organisations to use compliance as a differentiator that increases organisational value. We support organisations to establish and maintain robust privacy frameworks and we deliver the knowledge and experience required to understand the risks, improve trust and increase customer and stakeholder engagement.
We offer a range of valuable services and flexible packages, meaning clients select the level of support that is right for them, whether that be a one-off consultancy project, or ongoing long-term support.
We provide:
• Outsourced Data Protection – from a single DPO one day per month, to your entire privacy office
• Data protection consultancy and interim support services
• EU, UK & NIS representative services
• Data protection training and awareness
• Email and telephone data protection advice line
Our Culture:
Our #ONETEAM philosophy is a fundamental element of our success, it sets us apart from our competitors, and enables us to consistently build on our core values of Respect, Adapt and Deliver.
At The DPO Centre, we value skills and nurture talent to create an inspiring workplace. We know that our people are our greatest asset and the best results come from teamwork and collaboration.
Our mission is to inspire and develop one remarkable team that delivers the extraordinary.Working Hours :Monday – Friday 09:00am – 5:30pm.
Hybrid working with 3 days in our Ipswich Office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Logical,Team working,Initiative,Willingness to learn....Read more...