Help and manage human resources
Carry out some telemarketing sales and send introductory company emails
Help Directors with day-to-day work
Learn the business processes including operational requirements
Keep client files up to date and carry out general administrative requirements
Training:Business Administrator Level 3.Training Outcome:There is always growth with the business, we would expect the right candidate to able to do training in different areas and develop with the business.Employer Description:Welcome to the National FM Services Limited, where seamless operations meet exceptional service. With our comprehensive solutions, we redefine the standards of efficiency and excellence in managing your facilities. From maintaining pristine clean environments to protecting your people and assets, we are your trusted partner every step of the way. Explore our services and discover how we can elevate your facilities management experience. Welcome to a new era of efficiency and excellence.
At our National FM Services, our vision is to revolutionise the way businesses and organisations manage their spaces. We strive to create environments that inspire productivity, efficiency, and sustainability. With innovative solutions and personalized services, we aim to exceed expectations and set new industry benchmarks. Our vision is to empower our clients to focus on their core objectives while we seamlessly handle all aspects of facility management, ensuring smooth operations and exceptional experiences for all stakeholders.Working Hours :Working week: Monday to Friday 10.00 till 16.30. 30-mins lunchSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Outgoing....Read more...
Main purpose of role: Opportunity to gain practical workplace experience across multiple departments including Human Resources, Sales & Marketing, and Finance, while studying towards a nationally recognised qualification.
Key Accountabilities and Responsibilities:
General Office Administration:
Answer phone calls, respond to emails, and greet visitors in a professional manner.
Organise and file documents both electronically and in hard copy.
Assist with scheduling meetings, booking rooms, and preparing meeting materials.
Input and update data accurately in spreadsheets and internal systems.
Help with handling incoming and outgoing post and deliveries.
Maintain office supplies and support general upkeep of the work environment.
Support the team with project work, reports, and presentations as needed.
Learn how to follow company procedures, policies, and health and safety practices.
HR Administration:
Assist with recruitment admin, including posting job ads, scheduling interviews, and onboarding new starters.
Maintain accurate and confidential employee records in the HR system.
Track annual leave, absences, and training records.
Support the administration of employee benefits, including company vehicles.
Learn to assist in managing the company car fleet, including: - Keeping vehicle records up to date (e.g., MOT, insurance, service schedules).
Coordinating vehicle allocations and usage logs.
Communicating with suppliers and leasing companies.
Ensure compliance with GDPR and internal HR policies.
Sales & Marketing Support:
Assist in the preparation of sales proposals, presentations, and reports.
Help maintain the CRM database with up-to-date client and lead information.
Support the coordination of marketing campaigns, including social media scheduling and email marketing.
Contribute to the creation of marketing materials and website content.
Monitor and report on marketing and sales activity as required.
Finance Administration:
Assist with invoice processing, purchase orders, and supplier communication.
Help maintain accurate financial records and reconciliation of expenses.
Learn to support payroll processing, including: Gathering and checking timesheets and attendance records.
Assisting with payroll data entry and liaising with payroll providers or finance staff.
Maintaining confidentiality and accuracy in all payroll-related tasks.
Support the preparation of monthly financial summaries and reports.
Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Training Outcome:You will have the chance to learn key processes such as payroll and company fleet management, gaining practical skills for a career in business administration. As an Apprentice Business Administrator, you will support the smooth running of the business by providing administrative support to key departments. You will play an important role in ensuring the efficiency of daily operations while developing essential business skills and knowledge.Employer Description:Manufactures PPE and respiratory equipment. They have 108 employees, 99 of which are based in Thetford, with the remaining employees based at home across Europe and the UK.Working Hours :Monday - Friday, between 8:30am and 5pmSkills: Communication skills,Attention to detail,Organisation skills,IT skills,Team working,Initiative....Read more...
The apprentice will gain a breadth of knowledge of all areas of clinical administration at the Hospice, having the opportunity to work with different teams. Training and support will be provided via an industry recognised Level 3 Business Administration Apprenticeship with a Level 2 Mediterm Award.
The following are an example of the duties the apprentice may undertake.
To work with the different members of the clinical administration team to learn the various aspects of clinical administrative support within the hospice.
Liaise with other organisations, departments and official bodies to assist in providing a high-quality and efficient service, sharing information as appropriate.
To act as an ambassador for the hospice and promote its services.
To provide administrative support i.e. filing, scanning, photocopying and producing letters/documents.
Accurately input, retrieve and collect data and information using the Hospice computer systems.
Work confidentially with the clinical computer systems and electronic patient records, including retrieving, uploading and inputting information that may contain details and images of severe illnesses.
Deal with face-to-face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.
To be responsible for receiving and processing incoming and outgoing emails and mail.
To communicate effectively and liaise with other professionals in a clear, concise and professional manner.
Take telephone calls from bereaved family and distressed patients, dealing with them empathetically and professionally.
Training:Training and support will be provided via an industry recognised Level 3 Business Administrator Apprenticeship with a Level 2 Mediterm Award with Damar Training. Training Outcome:The Hospice has several different departments, including Finance, Fundraising, Human Resources, Volunteer Management and Education, allowing the option of progression within the hospice. Employer Description:Wirral Hospice St John's provides free care for adult patients with life-limiting illnesses. We also support carers and loved ones; families are at the heart of everything we do.
As a relatively small organisation we are committed to developing the skills and interests of our staff to ensure the workforce is motivated and equipped to deliver what is expected of them in a compassionate and competent manner through apprenticeships, formal training and workplace experience.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
