An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
? Delivering 1st and some 2nd line IT support to users across the UK
? Logging, tracking, and resolving incidents through IT service management tools
? Administering Active Directory and Azure EntraID (formerly Azure AD)
? Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
? Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
? Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
? Assisting with VoIP systems, particularly Zoom Workplace
? Providing guidance and troubleshooting on bespoke applications and internal CRM tools
? Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
? Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
? Previous experience in a 1st / 2nd line support role
? Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
? Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
? Experience using ITSM ticketing tools in an enterprise or high-volume environment
? Working within ITIL principles and contributing to continual service improvement
? Knowl....Read more...
An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Data Centre Operations Analyst - (24/7 Rotation) – Hounslow
A leading Datacentre Provider in Hounslow are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across our state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across our data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Experience in a similar role (Datacentre technician, network engineer)
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
Communications and Network Security Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced Communications and Network Security Analyst to join the team. In this role, you will be responsible for designing, implementing and managing our communication and security network infrastructure. This role requires a deep understanding of security technologies, excellent problem-solving abilities and capacity to work efficiently in a fast-paced environment.The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Design, implement and manage network security solutions, including firewalls, VPNs, IDS/IPS, and encryption. • Ensure the security and integrity of the organisation’s network infrastructure.• Collaborate with various departments to develop and enforce network security policies and procedures.• Conduct security assessments and vulnerability assessments to identify and mitigate potential risks. • Development of OT security solutions • Stay up to date with the latest industry trends and emerging technologies in network security.• Provide support and guidance to IT teams on security best practices and compliance requirements.• Participate in incident response activities and perform forensic analyses when necessary.• Prepare and maintain documentation related to network security architecture and operations.Critical Skills for Success• Proven experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Strong understanding of network protocols, routing, and switching.• Ability to work in a dynamic and fast-paced environment.• Excellent communication and collaboration skills.• Experience with security information and event management (SIEM) tools is a plus.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Communications and Network Security Analyst – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced Communications and Network Security Analyst to join the team. In this role, you will be responsible for designing, implementing and managing our communication and security network infrastructure. This role requires a deep understanding of security technologies, excellent problem-solving abilities and capacity to work efficiently in a fast-paced environment.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Design, implement and manage network security solutions, including firewalls, VPNs, IDS/IPS, and encryption.
Ensure the security and integrity of the organisation’s network infrastructure.
Collaborate with various departments to develop and enforce network security policies and procedures.
Conduct security assessments and vulnerability assessments to identify and mitigate potential risks.
Development of OT security solutions
Stay up to date with the latest industry trends and emerging technologies in network security.
Provide support and guidance to IT teams on security best practices and compliance requirements.
Participate in incident response activities and perform forensic analyses when necessary.
Prepare and maintain documentation related to network security architecture and operations.
Critical Skills for Success
Proven experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.
Strong understanding of network protocols, routing, and switching.
Ability to work in a dynamic and fast-paced environment.
Excellent communication and collaboration skills.
Experience with security information and event management (SIEM) tools is a plus.
Interested?! Send your up-to-date CV to Emma Siwiki at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
IT Security Architecture Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team. In this role, you will be responsible for ensuring security and integrity of our network architecture and information systems. The ideal candidate will possess a strong understanding of security technologies and industry standards, as well as the ability to develop and implement effective security strategies. The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Design and implement security solutions to protect network infrastructure and data.• Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies.• Monitor network traffic and system logs to detect and respond to security incidents.• Collaborate with IT and other departments to ensure comprehensive security awareness and compliance.• Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Maintain knowledge of relevant laws, regulations, and industry standards related to network security.• Participate in incident response.Critical Skills for Success• Experience in IT security architecture or a similar role.• Strong analytical and problem-solving skills.• Experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Ability to work in a dynamic and fast-paced environment.• Excellent communication and collaboration skills.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
IT Security Architecture Analyst – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced IT Security Architecture Analyst to join the team. In this role, you will be responsible for ensuring security and integrity of our network architecture and information systems. The ideal candidate will possess a strong understanding of security technologies and industry standards, as well as the ability to develop and implement effective security strategies.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Design and implement security solutions to protect network infrastructure and data.
Conduct risk assessments and security audits to identify vulnerabilities and recommend mitigation strategies.
Monitor network traffic and system logs to detect and respond to security incidents.
Collaborate with IT and other departments to ensure comprehensive security awareness and compliance.
Provide expertise on security technologies such as firewalls, VPNs, IDS/IPS, and encryption.
Maintain knowledge of relevant laws, regulations, and industry standards related to network security.
Participate in incident response.
Critical Skills for Success
Experience in IT security architecture or a similar role.
Strong analytical and problem-solving skills.
Experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.
Ability to work in a dynamic and fast-paced environment.
Excellent communication and collaboration skills.
Interested?! Send your up-to-date CV to Lewis Rushton at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
....Read more...
Assist in building, configuring and maintaining CI/CD pipelines using Azure DevOps.
Support the deployment and management of cloud infrastructure using Infrastructure as Code (IaC) principles.
Collaborate with development and infrastructure teams to implement best practices for build, release and monitoring processes.
Participate in troubleshooting and resolution of technical issues across the delivery pipeline.
Produce and maintain documentation relating to environments, tools, and automation practices.
Training:Why choose our DevOps Engineer Level 4 apprenticeship?
Our DevOps Engineer Level 4 apprenticeship focuses on implementing and facilitating the use of DevOps practices within a business. The DevOps Engineer Level 4 apprenticeship programme encompasses multiple stages of the software development life cycle, automating processes around development, testing and release for continuous integration of new features, and subsequent continuous delivery of a product.
QA’s DevOps Engineer Level 4 apprenticeship programme enables the apprentice to:
Work as part of a larger team and understand the context of both the development and technical operations aspects of a project in order to streamline communication between teams.
Interpret design documentation and specifications defined and delivered by specialist members of the team, such as a business analyst or technical architect.
Understand a combination of strong theoretical DevOps concepts further solidified with industry-standard tooling education in building, containerisation, orchestration and deployment.
Gain access to a large portfolio of learning for both general-purpose and cloud-vendor specific tooling in AWS, Azure and GCP.
Explore the developer skills needed for learners to create applications through Python with connected databases, practising TDD and OOP.
Tools and technologies learned: Apprentices learn to use Python, Linux, Google Cloud, Microsoft SQL Azure and AWS.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:UBDS Digital is your digital lifecycle partner for cloud, managed SOC services to drive digital transformation, resilience, and agility for clients. We understand that technology needs to be effective, achievable and faster to implement. We take on complex challenges and provide exceptional outcomes.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working....Read more...
Identify and remediate potential incidents, escalating when necessary
Conduct cybersecurity risk assessments and provide recommendations to reduce risk and improve security posture.
Assist in developing and enforcing information security policies, processes, and controls, following industry best practices.
Collaborate with external parties to identify risks and vulnerabilities, while working with experts to ensure security infrastructure changes follow standard procedures and change control policies
Assist in running security awareness initiatives to promote a strong cybersecurity culture
Monitor and interpret security event data to help strengthen the company’s overall security posture
Keep up to date with emerging cybersecurity trends, vulnerabilities, threats, technologies, legislation, regulations, standards, and best practices
Training Outcome:
Upon successful completion of the Cyber Security Apprenticeship, you’ll be well-placed to progress into entry-level Cyber Security Analyst or Information Security roles within our team.
With further experience, you could develop into more specialised positions such as Security Operations, Threat Intelligence, or Security Risk Management.
Red Bull Technology is committed to developing its talent, offering pathways for continuous learning, internal growth, and long-term career opportunities in cybersecurity.
Employer Description:For many fans of F1, the sport exists between lights and the chequered flag on a Sunday afternoon. It begins and ends with the exploits of the drivers on the track. However, this is merely the tip of the spear.Working Hours :Monday - Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills....Read more...
Assist with the configuration and monitoring of cloud infrastructure (e.g., AWS, Azure).
Support in building and maintaining CI/CD pipelines.
Write scripts to automate routine operational tasks (e.g., Python, Bash, PowerShell).
Monitor system performance and help with issue resolution.
Work collaboratively with multidisciplinary teams on client engagements.
Participate in regular sprint planning and team retrospectives.
Document infrastructure processes and share learnings with the team.
Training:Why choose our DevOps Engineer Level 4 apprenticeship?
Our DevOps Engineer Level 4 apprenticeship focusses on implementing and facilitating the use of DevOps practices within a business. The DevOps Engineer Level 4 apprenticeship programme encompasses multiple stages of the software development life cycle, automating processes around development, testing and release for continuous integration of new features, and subsequent continuous delivery of a product.
QA’s DevOps Engineer Level 4 apprenticeship programme enables the apprentice to:
Work as part of a larger team and understand the context of both the development and technical operations aspects of a project in order to streamline communication between teams.
Interpret design documentation and specifications defined and delivered by specialist members of the team, such as a business analyst or technical architect.
Understand a combination of strong theoretical DevOps concepts further solidified with industry-standard tooling education in building, containerisation, orchestration and deployment.
Gain access to a large portfolio of learning for both general-purpose and cloud-vendor specific tooling in AWS, Azure and GCP.
Explore the developer skills needed for learners to create applications through Python with connected databases, practising TDD and OOP.
Tools and technologies learned: Apprentices learn to use Python, Linux, Google Cloud, Microsoft SQL Azure and AWS.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Tecknuovo is a technology consultancy with a deliberately different approach. This means we focus on people, not technology. We move at pace and ensure zero dependency on us at the end of each project. Our mission is to challenge our industry’s norm of supplier dependency. We don’t only build and deliver solutions — we train and up-skill our customer’s teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation.
We are techies, chefs, wannabe sports stars, coders, comedians, mothers, fathers, gamers, superhero’s, book worms, geeks, creatives and open. We are deliberately different.Working Hours :Monday to Friday between 9am - 5pm, 3 - 4 days in the office, Fridays working from home.Skills: IT skills....Read more...
We are looking for a talented Regulatory Accountant to join our team, reporting directly to the Regulatory Reporting Manager. This role is crucial in ensuring the accurate and timely submission of regulatory reports in accordance with PRA, FCA, and Basel III requirements.
The ideal candidate will possess strong analytical skills, a deep understanding of prudential regulations, and the ability to collaborate effectively with Finance, Risk, and Compliance teams to support robust regulatory governance. In this role you will be covering backend infrastructure, distributed systems, data processing.
This position offers the opportunity to gain valuable hands-on experience in regulatory reporting within a dynamic banking environment, while contributing to the integrity and compliance of the bank's regulatory framework. This is an office based role in London (West end) with option to work 2 days a month from home offering a salary range of £55,000 - £65,000 and benefits.
Key responsibilities:
* Assist with preparation, review and submission of key regulatory returns, including COREP, LCR, NSFR, FSA017, BT, EL, MLAR PRA110, and PRA104 to 108, to FCA, PRA / Bank of England
* Assist in the preparation and validation of COREP returns, including own Funds, Leverage Ratio, Large Exposure and Credit Risk templates.
* Support the production of Liquidity-related reports such as LCR, NSFR, ALMM, PRA110, FSA017, MLAR, BT and EL to FCA, PRA and Bank of England.
* Perform variance analysis and reconciliations between regulatory reports and finance systems.
* Maintain documentation and audit trails to support regulatory submissions.
* Assist in implementing changes arising from new regulatory guidance or updates to reporting templates.
* Liaise with Finance, Risk, and Treasury teams to gather required data and ensure accuracy.
* Support the automation and improvement of existing reporting processes.
* Respond to queries about regulatory reporting and improve procedures to reflect any changes made.
* Keep abreast of regulatory developments and support impact assessment.
* Work on ad hoc projects as directed by the Regulatory Reporting Manager.
Knowledge & Experience Required:
* Previously worked as a Regulatory Reporting Accountant, Regulatory Accountant, Regulatory Reporting Analyst, Regulatory Reporting Manager, Regulatory Reporting Specialist or in a similar role.
* Familiarity with COREP, LCR. NSFR, PRA110 and MLAR returns.
* 3 to 5 years' experience in regulatory reporting within banking.
* Strong excel skills; experience with regulatory reporting system WIRES -Whistlebrook.
* Experienced in preparing Liquidity, Capital and BOE returns
* Focus on data integrity, process improvement, and meeting deadlines
* Holds or Studying towards a Professional accounting/ Finance Qualification such as ACCA/ CIMA is preferred
Apply now to become a key part of a collaborative team and make an impact in the evolving world of third-party risk.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Supporting IT Operations to help maintain and improve internal infrastructure and services
Contributing to digital projects, working with teams across the business to deliver real solutions
Analysing data to support decision-making and improve performance
Collaborating with stakeholders to understand business needs and translate them into technical solutions
Learning and growing through structured academic study, hands-on experience, and mentoring from experienced colleagues
Exploring new technologies and suggesting improvements to enhance our digital capabilities
Training:Semester A (Sept to Jan) and B (Jan to May): Day release for all levels.
Thursdays – Level 4
Wednesdays – Level 5
Tuesdays – Level 6
Semester C (May to Sept): Block release for Level 4 and Level 5.Third week of June (Monday to Thursday, 9.00am – 5.00pm).Weekly or fortnight online touchpoints in June, July and August.Assessment day first week of September (Thurs Level 4, Wed Level 5).
Mixed released for Level 6.
Tuesdays for the last week of May, all of June and the beginning of July.Weekly or fortnight online touchpoints in July and August.EPA Preparation first week of September (Tuesday).EPAs (online or on campus) last week of September.Training Outcome:Careers
Apprentices will develop occupational competency for the role of a software engineer. This course equips candidates with appropriate skills to work in a variety of roles across the software development life cycle. Because of the core plus specialism model, graduates will also be prepared for a broad range of careers in related occupations within digital industries such as the IT industry.
Typical roles may include:
Software engineer
Programmer
Software developer
Front or back end developer
Software architect
Analyst
Software integration specialist
Verification engineer
Dev-ops engineer
Employer Description:TTP is a world-leading technology company where science, engineering, and creativity come together to solve complex challenges. As a Digital and Technology Solutions Degree Apprentice, you’ll be part of our in-house IT team, contributing to innovative digital solutions and playing a key role in supporting the business while studying towards a BSc (Hons) from the University of Hertfordshire.
You’ll work across a range of projects and functions—supporting IT operations, contributing to our digital strategy, and learning how to analyse and apply data to solve real problems. Every day will bring new opportunities to learn, collaborate, and make an impact.
From day one, you’ll be fully supported by experienced professionals in our IT and digital teams. You’ll gain on-the-job experience at our award-winning campus in Melbourn (just south of Cambridge, UK), while attending university on a part-time basis.Working Hours :Monday to Thursday:
Start: 8:30 am - End: 5:00 pm.
Friday:
Start: 9:00 am - End: 5:00 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Interest in IT and Software,Digital problem-solving,Independent working....Read more...
Respond to user enquiries and provide technical assistance, troubleshooting hardware and software issues, both in person and remotely
Assist in the installation and configuration of computer hardware, software, and networking equipment under the guidance of senior technicians
Collaborate with the IT team to develop and maintain documentation, including system configurations, user manuals, and troubleshooting guides
Participate in technology-related projects, contributing to the design, implementation, and testing of new systems and solutions. (Projects include: Windows 11 migration and managing upgrade of WIFI networks across 18 Truck centres)
Stay updated with emerging technologies and industry trends to provide recommendations for improving IT infrastructure efficiency and effectiveness
Manage technical administration and authorisation for new starters and leavers in a timely manner for all local and group IT systems
Training:This Professional Degree Apprenticeship is designed to produce future Digital and Technology Solutions Professionals and Leaders. It has been awarded the Tech Industry Gold Accreditation by TechSkills, an organisation that brings together employers and universities to create highly skilled digital graduates.
The Digital and Technology Solutions Professional Degree Apprenticeship blends online learning, face-to-face workshops and on-the-job experience to transform learners into highly skilled tech professionals. The Degree Apprenticeship is available in four specialisms:
Network Engineer
Software Engineer
IT Consultant
Data Analyst
This programme develops core technical skills, knowledge and behaviours for the development of innovative digital solutions. Further specialism modules offer opportunities to develop technical areas of relevance to the learners’ roles.
Who it’s a good fit for?
New staff focusing on a plan to pursue a career associated with the technical department of the business
Existing staff wishing to expand their skills and career together with gaining academic skills and qualifications while studying to degree level
Existing staff who would benefit from a comprehensive personal development plan to advance their skills to a higher level
As part of their programme, learners will complete:
Fourteen learning knowledge modules teaching theory and practical application. These are primarily taught online and are supported by classroom training workshops. Five modules are taught at level 4, five at level 5 and four at level 6
Work-based portfolios & projects will be completed at work, over the course of the programme to demonstrate practical abilities.
Microsoft Azure Certification:
As part of the professional practice, learners will be able to access Cloud Academy resources, which will prepare them for taking official Microsoft certifications.
An example route of this, for Data Analysts, would be for learners to complete the Microsoft Azure Fundamentals course in Level 4 and then the Microsoft Data Engineering on Microsoft Azure at Level 5. Completion of both these exams would result in the learners completing the Microsoft learning journey of Microsoft Certified Azure Data Engineer Associate.
At Level 6 there will be additional Microsoft preparation content available if the learner and employer feel that there is a specific need.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Volvo Trucks is a world-leading truck manufacturer, committed to driving progress and shaping the future landscape of sustainable transport. At Volvo Trucks, we lead the way in transport innovation and safety. From delivering cutting-edge technology to ensuring our vehicles set the benchmark for sustainability and performance, we are shaping the future of the industry. Our dedication to excellence has been recognised globally: the Volvo FM and Volvo FH Aero scored the maximum five stars in Euro NCAP’s first truck safety assessment and were honoured with the City Safe award.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills....Read more...
The role of the degree apprentice is to gain a deep understanding of the structure of the Financial Services industry with a focus on secondary market trading and client relationships. You will learn the businesses from the ground up by assisting more experienced colleagues, then progressing to more independent tasks with greater influence and responsibility. Sound understanding of the financial product landscape, client/customer segments that the organisation delivers to and trading and risk management will be gained.
You will participate in a range of activities :
Preparing trade ideas for clients
Deal processing
Pricing products
Quantitative analysis
Risk management tasks
Training:Our specialised BSc (Econ) in Applied Finance programme combines the academic rigour of Queen Mary University of London's academic excellence with the achievement of industry-recognised professional qualifications and work experience within partner organisations.
Designed to build diversity in the financial profession, this programme will support you to develop the skills necessary to become a highly competent professional who excels in the financial sector.
With a specially designed curriculum, the programme will take a block teaching approach which is strongly supported with online independent learning activities and workplace learning. In particular, the block-teaching approach for the on-campus teaching enables apprentices to have uninterrupted periods on the trading floor outside of the on-campus periods, which is essential for their understanding of how financial markets operate.
Apprentices will develop deep understanding of:
The structure of the Financial Services industry and in particular the role their part of the sector and organisation plays; the purpose of the function in which they work and how their function relates to the wider business
The relevant Financial Services legal and regulatory framework and ethics, and the purpose behind them
The relevant Financial Services products and services and a broad understanding of the organisation’s policies and procedures
Proficiency in relevant IT skills, and organisation and Financial Services specific software/systems, as required to deliver the role outcomes
The programme follows a block-teaching approach for the on-campus teaching, as this enables apprentices to have uninterrupted periods on the trading floor outside of these periods, which is essential for their understanding of how financial markets operate.
The intensive on-campus sprints are designed to provide in depth coverage of the academic knowledge and skills required, which apprentices will then apply in the workplace between sprints. In this period, learning and teaching will continue through online material and assessments (formative and summative) to keep apprentices engaged with their studies and enable them to learn at their own pace.
The work-based modules enhance these elements by providing important opportunities for students to engage in structured learning activities in the workplace, which will build workplace specific knowledge and skills, develop professional behaviours, and facilitate the implementation of the academic and technical capabilities developed as part of the apprenticeship programme.Training Outcome:
Upon successful completion of the Apprenticeship, candidates will have the opportunity to apply for a full-time Analyst position with CIBC
Employer Description:We are a leading and well-diversified North American financial institution committed to creating enduring value for our clients, team, communities and shareholders as we activate our resources to create positive change and contribute to a more secure, equitable and sustainable future.
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:
• Thrive: Benefit from an open and approachable culture
• Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity across our global offices
• Develop: Grow your skills and career through ongoing learning opportunities, individual development planning, and comprehensive product training
• Prosper: Share in our collective success with a competitive salary, incentive pay, employee banking benefits, health benefits program, and employee share purchase planWorking Hours :Shift Days (including college day): Monday- Friday
Day Hours: 7
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Highly Motivated....Read more...
The role of the degree apprentice is to undertake all requirements during the solution development life-cycle from analysis, design, code, build, test, implementation and support. Follow a systematic methodology for initiating, planning, executing, controlling, and closing technology solutions projects using industry standard processes, methods, techniques and tools to execute and manage projects. Communicate effectively with a range of stakeholders both technical and non-technical at all levels of influence and responsibility. Design, build and test high-quality software solutions.
You may also be required to work with other team members on the wider solution and product managers and UX designers in implementing solutions. You will apply software engineering principles to all stages of the solution life-cycle, undertaking analysis and design, development of code and data requirements whilst also ensuring security feature are addressed. As well as creating new code, you can support existing code by troubleshooting, reverse engineering and conducting root cause analysis.
You will typically work as part of a large collaborative team and will have responsibility for significant elements of software solutions. Our degree apprentices will engage in continuous professional development and mentoring others in the development and implementation of digital and technical solutions.
You will participate in a range of activities :
Software development in key languages (python/java/C#/C++)
Systems design
System resilience
Data management
Quality assurance testing
Micro-services based architectures
Dashboards
Dev ops
Training:Our specialised BSc in Digital and Technology Solutions combines the academic rigour of Queen Mary University of London's academic excellence with practical work experience within leading employer organisations.
During the programme, candidates will create digital and technology solutions that enable businesses to develop new products and services and increase productivity. The programme emphasises a hands‑on approach to learning programming skills. On completion of the programme, Degree Apprentices will be able to:
Critically analyse a business domain in order to identify the role of information systems
Identify organisational information requirements and model data solutions using conceptual data modelling techniques
Undertake a security risk assessment for a simple IT system and propose resolution advice
Apply organisational theory, change management, marketing, strategic practice, human resource management and IT service management to technology solutions development
Whilst the weekly delivery takes place at the LCIOT, your sprint teaching will take place at Mile End.
You will attend lectures, seminars, labs and tutorials during your on campus days. Your on campus requirement will be one day per week plus one week sprint teaching each semester and you will be in teaching during Semester A, B and C.
Your on campus time will be a minimum of 20% of your total weekly working hours and averages about 5-10 hours contact time.
Further information about the programme can be found here: https://www.qmul.ac.uk/undergraduate/coursefinder/courses/2025/digital-and-technology-solutions-software-engineering/Training Outcome:Upon successful completion of the Apprenticeship, candidates will have the opportunity to apply for a full-time Analyst position with CIBC. Employer Description:We are a leading and well-diversified North American financial institution committed to creating enduring value for our clients, team, communities and shareholders as we activate our resources to create positive change and contribute to a more secure, equitable and sustainable future.
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client, and to do it well. As part of our team, you will:
• Thrive: Benefit from an open and approachable culture
• Connect: Work in a place where the right technology and infrastructure fosters innovation, collaboration and creativity across our global offices
• Develop: Grow your skills and career through ongoing learning opportunities, individual development planning, and comprehensive product training
• Prosper: Share in our collective success with a competitive salary, incentive pay, employee banking benefits, health benefits program, and employee share purchase planWorking Hours :Shift Days (including college day): Monday - Friday.
Day Hours: 7.Skills: Communication skills,Number skills,Team working,Motivated....Read more...