Administrative Support:
Preparing accurate, efficient and compliant client paperwork for motor, home and other personal lines insurance products.
Handling enquiries via telephone, email and in person in a courteous and efficient manner.
Providing high standards of customer care in line with company values and regulatory expectations.
Maintaining accurate client records, databases and filing systems.
Insurance Advisor Assistance:
Supporting Insurance Advisors with day-to-day tasks.
Assisting in preparing quotations and client reports.
Liaising with insurers to obtain information or documentation when needed.
Learning and Development:
Shadowing experienced staff to learn about insurance products, processes and client servicing. Participating in regular training and industry learning opportunities.
Developing knowledge of compliance requirements and company procedures.
Handling customer information responsibly in line with GDPR and data protection regulations.
General Office Duties:
Scheduling meetings and managing calendars.
Managing post distribution and franking.
Answering telephones and greeting visitors.
Carrying out any other duties as requested to support the team.
Training:Level 3 Apprenticeship in Business Administration consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off-the-job training will also be required as part of the apprenticeship. There will also be an end-point assessment. Training Outcome:After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Employer Description:Hedon Insurance is a trusted personal lines insurance specialist based in Hull City Centre and part of the Ashley Page Group — a London-based organisation with over 50 years of industry experience. The Hull team is small, friendly and professional, providing a supportive environment while benefiting from the stability and resources of a long-established group.Working Hours :Mon-Fri, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Breakdown Controller needed, days, rota work, 25 days holiday + BH, permanent position, paying up to £28k, working for a well-established, growing automotive company.
Location of the Breakdown Controller: Halifax area
The Breakdown Controller will support the supervision of maintenance and repair activities, working closely with the service team to ensure efficient completion of tasks. The role also involves maintaining correct data in in-house systems, covering regional controller absences, and assisting with general administration when required. This role suits someone from an automotive background: Service coordinator role, Technical Customer service, Parts advisor, Roadside assistance controller, Fleet administrator, Service desk controller….
Responsibilities for the Breakdown Controller role:
Handle customer calls and log repair requests.
Allocate Field Service Engineers and reschedule jobs as needed.
Liaise with service supervisors and managers, keeping customers updated on job progress.
Manage daily queries from internal and external customers.
Ensure service records and parts sales are accurately recorded and passed to the technical team.
Provide data and updates on completed or outstanding service work.
Support team members and collaborate with other departments on ongoing projects.
Carry out any additional duties to support business needs.
Benefits for the Breakdown Controller:
Cycle to work scheme
Employee discounts
Employee health and wellbeing programme
Life Insurance
On-site parking
Referral Programme
Sick Pay
25 days holiday
Investment in your training and development
Collaborative, safety-first workplace
Real impact on fleet performance and sustainability
If you are interested in the Breakdown Controller role, please contact Maisie at E3 Recruitment....Read more...
Are you ready to be a change agent, value creator, and connector? As a Local HR Business Partner based in Wallingford, you’ll work on a 6-month fixed term contract to define, project manage, and execute impactful change initiatives. You’ll lead the development and implementation of strategic people plans for your business area(s), with value creation at the heart of everything you do. By leveraging Fugro’s HR model, you’ll ensure optimal support for business performance while enhancing the employee experience across the organisation.
Your role and responsibilities:
Partner with business leadership to develop and deliver people plans aligned with country and regional priorities.
Act as a trusted advisor, promoting a positive workplace culture and effective communication.
Champion the HR model, ensuring optimal support for business performance and employee experience.
Lead change management initiatives including transformation, restructuring, and TUPE processes.
Collaborate with HR Centres of Excellence and other HRBPs to drive efficiency and share best practices.
Mitigate employment risks and manage employee relations effectively.
Your background:
Demonstrated success as a People Business Partner in a large scale, heavily matrixed, global organization.
Significant experience of organisation design, restructuring, and other change management to include both individual and collective consultation processes.
Highly desirable to have experience of TUPE (mobilisation and demobilisation).
Essential to have high level of employee relations knowledge to be able to mitigate and manage risk.
Demonstrated ability to understand business needs and anticipate future problems/risk, develop simple and effective solutions.
Strong collaboration focus to ensure shared goals are realized.
Proven relationship development skills with business leaders, as a trusted advisor.
Analytical ability to collect and synthesize large quantities of data, tell the story, and formulate recommendation based on data trends and insights.
Core knowledge of human resources principles, concepts, processes and best practises.
Ability to manage multiple priorities and initiatives exercising sound judgment, solutions orientation, and flexibility.
Strong analytical, presentation, verbal and written communications skills
About Us
Who we are Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.
What we offer
Fugro provides a positive work environment as well as projects that will satisfy the most curious minds. We also offer great opportunities to stretch and develop yourself. By giving you the freedom to grow faster, we think you’ll be able to do what you do best, better. Which should help us to find fresh ways to get to know the earth better. We encourage you to be yourself at Fugro. So bring your energy and enthusiasm, your keen eye and can-do attitude. But bring your questions and opinions too. Because to be the world’s leading Geo-data specialist, we need the strength in depth that comes from a diverse, driven team.
Our view on diversity, equity and inclusion
At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together we create a safe and liveable world’ – and to each other.
Benefits of joining our team
Extensive career & training opportunities both nationally and internationally.
Competitive salary
Contributory pension scheme
Private medical insurance
Health cash plan
Group life assurance
Group income protection
Flexible working hours and the potential to work 2 days a week from home in accordance with your manager and corporate policies.
Electric car scheme
Cycle to work scheme
Discounted gym membership
Discounts platform
The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
Enhanced maternity and paternity pay
Long service awards
Fugro values awards
Employee referral bonus scheme
Disclaimer for recruitment agencies:
Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated
Apply for this ad Online!....Read more...
