Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship.
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:This is dependant on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:This is dependant on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping the Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in the respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship.
Certificate in Insurance (Cert CII) (if applicable)
Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually, 6 hours per week off-the-job training.Training Outcome:This is dependent on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday between 9.00am – 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship.
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required).
Training will be via Davies, virtually. 6 hours per week off the job training.
Training Outcome:This is dependant on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
The Opportunity Hub UK is actively seeking dynamic Asset Finance Executives to join the high-performing team of a leading Finance Leasing company. In this role, you will be instrumental in driving business growth, cultivating client relationships, and promoting tailored asset finance solutions. This is a fantastic opportunity to contribute to the success of a well-established financial institution while advancing your career in the competitive field of asset finance. Asset Finance Executive (based in Cheshire, Salary: £25k plus commission scheme) Here's what you'll be doing:Spearhead the identification and pursuit of new business opportunities within the asset finance sector.Foster and maintain robust client relationships, gaining insights into their financial needs and objectives.Showcase and advocate for the value and benefits of the company's asset finance solutions.Collaborate seamlessly with internal teams to ensure efficient processing of finance agreements and service delivery.Stay abreast of market trends, competitor activities, and industry regulations to provide informed insights.Here are the skills you'll need:Proven track record in asset finance sales or related financial servicesStrong sales and negotiation prowess, evidenced by a history of meeting and surpassing targets.Exceptional communication and interpersonal skills essential for building lasting client relationships.Financial acumen and the ability to comprehend intricate financial products.Results-oriented mindset, coupled with a proactive approach to business development.Knowledge of relevant industry regulations and compliance standards.Here are the benefits of this job:Competitive salary of £25k plus commission schemeHybrid workingAccess to ongoing professional development and training opportunities to foster continuous growth.Thrive in a dynamic and collaborative work environment with ample opportunities for career progression.Work Permissions: Candidates must have the right to work in the United Kingdom. Unfortunately, visa sponsorship is not available at this time. This role offers a unique opportunity to contribute to the growth of a respected financial institution while advancing your career in the dynamic sector of asset finance. If you are passionate about finance, sales, and making a meaningful impact, this position is the gateway to a successful and fulfilling career with our client.....Read more...
Effective & efficient processing of customer orders
Coordinate and control production progress reports to customers
Respond to emails and enquiries on time and in a professional manner
Develop a close and effective working relationship with internal teams to support the sales projections and maintain commitment to lead times
Effective documentation control both internally and externally
Work as part of the team to ensure we remain our chosen market leader
Reception duties and customer focused contact particularly by telephone
Assist with admin in various departments, including customer service, sales, quality, and finance as, and when, required
Utilise the systems to provide accurate and timely data as requested
Regular contact and building relationships with internal parties in order to understand business functions
Creation and recording of correct documentation
Ensure efficient, accurate and timely processing of data for accurate reporting
Continual service improvement, including but not limited to:
Order Processing, Order acknowledgment
Order Progressing
Despatching & Invoicing
Customer satisfaction survey
Maintenance of customer portals
Producing quotes and chasing customers
Other Responsibilities:
Working as a team member to deliver any other ad hoc duties to meet the business vision, mission, and objectives
Contribute and support the effective management & implementation of Health & Safety policies throughout the businesses
Contribute and support the effective management & implementation of the QMS system throughout the businesses
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Upon successful completion of this apprenticeship, potential for full-time contract and progression within the company, for the right candidate
Employer Description:CBE+ is a Manufacturing SME with ambitions for growth and expansion with high investment over the medium to long term future years. We are now looking to recruit a highly motivated, creative Marketing & Communications Apprentice to support the Marketing Executive and the company growth ambitionsWorking Hours :Monday to Thursday, 8.00am - 5.00pm
Friday, 8.00am -12:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Ability to work to deadlines,Familiarity with Microsoft,Customer Service skills,Ambitious,Able to meet deadlines....Read more...
£32,000 + Excellent BenefitsA vacancy has arisen for a Finance & Administration Executive to join the Operations, Finance & Administration team. This is a fantastic opportunity to be part of a dynamic, forward-thinking Chambers and to gain valuable experience of working in a support team within a busy commercial chambers.Our client is a leading commercial barristers' chambers, with a thriving domestic and international practice, specialising in providing services across the areas of construction and engineering; energy and natural resources; infrastructure and utilities; international arbitration; IT and technology; offshore construction and marine engineering; planning and environment; procurement; competition; and associated professional negligence.The successful Finance & Administration Executive duties will include purchase ledger, sales ledger, petty cash and bank and credit card reconciliation, using Xero Accounts and LEX. This role will report to the Head of Finance and the Head of Operations and will work in conjunction with the COO and all other teams.Key Responsibilities
All basic accounts duties for sales ledger, purchase ledger, bank reconciliation and petty cash.
Processing all barrister payments on bespoke system.
Reconciling payments received.
Using Xero Account software and LEX.
Process month end invoices, statements and barristers VAT reports all on Xero.
Year-end financial reports for barristers.
Credit card statement reconciliation.
Data processing, payments, data checking and filing.
Helping barristers with professional indemnity insurance and practising certificates.
Liaising and managing suppliers and getting best deals available.
Managing our mobile contract keeping us informed of changes to roaming costs etc.
Online banking.
Reception cover.
Assisting with changes to room layouts and furniture removals etc. as and when required (e.g. for in-house seminars, chambers’ lunches etc.).
Assisting with conference refreshment requirements.
Help with setting up internal and external events.
Liaising with other departments and assisting in other areas to ensure smooth running of Chambers.
Any other tasks as reasonably required by the Head of Finance and the Head of Operations.
Additional Responsibilities
Undertaking ad-hoc organisation of tasks for barristers such as celebrations, dinners and Christmas parties, assisting the marketing team as required.
Marketing – Chambers seeks to promote itself actively with clients and potential clients. These activities may take place outside of normal office hours. The post-holder may therefore be expected to provide support such as greeting guests on a small number of occasions during the year.
Any other tasks as reasonably required to assist other departments as approved by the Head of Finance or the Head of Operations.
Skills & Experience
Educated to A Level standard with a minimum of 2 A Levels and university degree preferred.
Experience of Xero Accounts/LEX preferred but not essential (training will be provided).
Team player able to work unsupervised and under pressure.
Good problem-solving abilities.
Excellent communication skills - both written and oral.
Excellent people skills and the ability to build strong internal relationships.
Polite, friendly and of smart appearance.
Demonstrate a positive attitude and a willingness to learn.
Ability to handle confidential information discreetly.
Good IT skills with experience of O365.
Benefits
20 days holiday plus bank holidays (rising to 22 days after one year and 25 days after two years)
6% pension contribution
Bonus scheme
Season ticket loan
Permanent health insurance
Private medical insurance
Half day 'birthday' holiday
Following completion of probation Chambers supports candidates undertaking financial qualifications
This is a superb opportunity for a highly organised individual with a positive outlook, excited by the prospect of a career within the legal sector. You will be part of a small team that works closely together to deliver outstanding service. ....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Executive Assistant & Front of House
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team.
Principal duties & responsibilities
Front of House
• Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection.
Customer Service Support
• Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources.
Executive Assistant
• Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system
Key performance indicators in line with core values
• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations.
Preferred qualifications
The following skills and experiences are recommended for this job; however, they are not essential:
• Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment.
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Types: Full-time, Permanent
Pay: £12.72-£13.21 per hour
Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday
Benefits:
• PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount
Schedule:
• 8-hour shift• Day shift• Monday to Friday• No weekends
Work Location: In person – Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Be the first point of contact for client enquiries via phone and email
Resolve queries professionally, ensuring a high standard of service at all times
Support the account management team with updates, status checks, and customer feedback
Help monitor and improve the customer journey by spotting service trends or common issues
Work with different departments to make sure our clients get a smooth, joined-up service
Accurately log customer interactions and feedback in our CRM system
Handle escalations appropriately and know when to pass issues on
Take ownership of tasks and see them through to resolution
Get involved in service improvement ideas and projects
Build relationships with internal and external stakeholders to support our reputation for quality service
Training:You’ll be enrolled on a Level 3 Customer Service Specialist apprenticeship. As part of the programme, you’ll gain:
A nationally recognised qualification
Regular training and mentoring from both the training provider and UtilityWorks
Development in professional communication, customer insight, service strategy and more
Training Outcome:This apprenticeship is just the beginning. Once completed, you’ll have the skills and experience to step into a permanent Customer Service Executive role within UtilityWorks, with opportunities to grow into areas such as:
Account Management – handling key client relationships
Operations and Process Improvement – shaping how we deliver our service
Sales Support or Commercial Roles – bridging between customers and business growth
Team Leader or Supervisor – for those who show leadership potential
Employer Description:We’re a utilities company with a bold vision:
Ensuring our customers are treated fairly and with transparency in what has become a complex industry.
We work with UK Business and we know that each business is unique so, we take the time understand your exact requirements.
Understanding the way your business works helps us integrate as your utilities partner, saving you time and reducing operating costs.
It also allows us to work alongside your business seamlessly, with quality assurance and first in class customer service.Working Hours :Mon - Thursday 9am to 5pm
Friday 9am to 3 pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Sales Executive £30,000 plus + Excellent Bonus Opportunities. OTE £45,000 Location: St Albans, Herts – Office Based Permanent Full-Time 08:30 – 17:30 Mon-FriDue to location, own transport is required Join a Friendly, Fast-Paced Logistics TeamLooking for a new challenge in logistics where you’re more than just a number? This could be the perfect role for you.We're working with a long-established freight forwarding company that’s all about reliable service, strong relationships, and making international shipping feel effortless for their clients.They’re part of a larger group, financially secure, and growing – but still small enough that your ideas will be heard and your efforts noticed.Whether you’re already in the industry or ready to take your next step, this is a brilliant opportunity to build a career in a sector where no two days are the same.What your day might look like:• New business development (internal and field sales) • Key account management • Speaking to customers, understanding their needs, and offering the right solutions• Working with carriers, suppliers, and overseas agents to keep everything moving• Creating quotes, booking shipments, and sorting out customs documentation• Problem-solving and staying on top of all the details• Spotting ways to improve service or grow existing accountsWhat we’re hoping you bring:• Some experience in freight, logistics, or a similar role would be great • Confidence with communication – written, spoken, and over email• A knack for multitasking and staying calm when things get busy• Comfortable using Microsoft Office and freight/CRM systems• A positive attitude and a genuine interest in how things move globallyWhy you’ll enjoy working here:• You’ll be part of a tight-knit, supportive team where everyone matters• There’s space to grow – whether it’s developing your skills or moving up• You’ll be trusted to take ownership and make decisions• Competitive pay and rewards for doing a great jobSound like something you’d enjoy?We’d love to hear from you. Apply now!Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.....Read more...
Marketing Assistant (Entry Level) – Borehamwood, HertfordshireLocation: Westgate Healthcare Head Office, Chester Road, Borehamwood, Herts, WD6 1NASalary: £24,000 to £26,000Hours: Monday to Friday, 9am to 5pm, 37.5 hours per week Job type: PermanentCome and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWestgate Healthcare is a family-run, award-winning care home group with 9 care homes across London, Essex, Herts and Bucks with further developments in the pipeline. We are incredibly proud that all of our inspected care homes are rated either ‘Good’ or ‘Outstanding’ by the independent care regulator, the Care Quality Commission.We now have a very exciting opportunity for a creative, organised and enthusiastic individual to join our team in Borehamwood on a full time, permanent basis as our Marketing Assistant.This is a fantastic opportunity to be part of a company that values collaboration, compassion and innovation. You'll play a key role in telling the stories of our homes, supporting digital campaigns and helping us connect with families, residents and team members across multiple platforms.Please note that this role is based at our Head Office in Borehamwood, Hertfordshire and requires flexibility to travel to all of our care homes as needed. For this reason, a car driver is essential.Why work for Westgate?
Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:
Create videos of our care homes that highlight key features, including footage of residents, team members and daily interactionsCreate diverse video content, including training materials, testimonials, recruitment adverts and staff interviews Assist Marketing Executive with local advertising efforts, both print and digital creating assets in CanvaDevelop and schedule content across Facebook, TikTok (where appropriate), LinkedIn, YouTube and InstagramManage, implement and analyse all boosted and paid social media campaignsCollaborate with our 9 care homes to capture and produce engaging social media contentPlan and promote events via social media to support recruitment and increase group occupancyGrow and engage our follower base across all social media platformsProvide support, where required, to our activities teams in creating videos and posting content on social media channelsMaintain community interaction by responding to comments and messages promptlyWork closely with the Marketing team to ensure all content aligns with the group’s overall marketing strategiesActively contribute to the planning and execution of online advertising strategiesDesign, plan and execute email marketing campaigns through MailChimp to boost stakeholder engagementMonitor social media trends in the care sector to keep the company innovative and competitiveSupport the Marketing Executive to compile data and reports on social media performance, engagement and industry trendsBe responsible for day to day admin tasks within the Marketing team
You will liaise with the Marketing Executive on a daily basis to discuss and prioritise the weekly tasks, however the role will report to the Head of Sales and Marketing.About you:
Proven experience in managing social media platforms (Facebook, TikTok, LinkedIn, YouTube and Instagram) and executing engaging digital marketing campaignsConfident using Meta’s social media scheduling toolsSkilled in managing and updating websites using WordPressProficient with visual design tools such as Canva for video editing as well as software including Hootsuite, MailChimp, Adobe, Excel and WordFull, clean driving licence with access to a vehicle for work-related travelHighly organised, articulate and self-motivated
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Account Executive Reporting to: Regional Commercial Manager
Position Overview: The Account Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts.
Key Responsibilities:
Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.
Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.
Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.
Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.
Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.
Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue.
Provide timely reports and information as required by the Regional Commercial Manager or General Manager.
Fully utilize all company systems and processes; assist in office-based support when necessary.
Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.
Process customer orders, manage queries, and consistently deliver outstanding customer service.
Champion a health and safety-focused culture at all times.
Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.
Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.
Maintain a professional and reputable approach in all internal and external interactions.
Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.
Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.
Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.
Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.
Essential Skills:
Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors.
Key account management experience in a target-driven environment.
Full UK driving licence.
Strong computer skills, particularly in Microsoft Word, Excel, and Outlook.
Excellent interpersonal and communication skills (oral and written).
Ability to thrive in a high-pressure, KPI-driven environment.
Self-motivated and able to work independently as well as within a team.
Proven track record in a competitive sales environment.
Skilled in building long-term relationships to promote customer loyalty and repeat business.
Proactive and capable of working on your own initiative.
Ability to develop professional relationships with a wide range of customers.
Desired Skills:
Experience in a target-driven telephony sales environment is highly desirable.
Hours of Work:
Monday to Friday, 8:00 AM – 5:00 PM (with a one-hour lunch break)
Office-based from Monday to Wednesday; remote work on Thursday and Friday
Note: A full driving licence and access to a vehicle are likely required due to the role’s regional nature.
....Read more...
Customer Service Executive
Reporting to: Regional Commercial Manager
Position Overview: The Customer Service Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts.
Key Responsibilities:
Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.
Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.
Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.
Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.
Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.
Upsell the full range of companies products and services—including energy procurement, lubricants, tanks, and fuel cards—to maximize revenue.
Provide timely reports and information as required by the Regional Commercial Manager or General Manager.
Fully utilize all company systems and processes; assist in office-based support when necessary.
Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.
Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.
Process customer orders, manage queries, and consistently deliver outstanding customer service.
Champion a health and safety-focused culture at all times.
Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.
Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.
Maintain a professional and reputable approach in all internal and external interactions.
Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.
Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.
Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.
Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.
Essential Skills:
Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors.
Key account management experience in a target-driven environment.
Full UK driving licence.
Strong computer skills, particularly in Microsoft Word, Excel, and Outlook.
Excellent interpersonal and communication skills (oral and written).
Ability to thrive in a high-pressure, KPI-driven environment.
Self-motivated and able to work independently as well as within a team.
Proven track record in a competitive sales environment.
Skilled in building long-term relationships to promote customer loyalty and repeat business.
Proactive and capable of working on your own initiative.
Ability to develop professional relationships with a wide range of customers.
Desired Skills:
Experience in a target-driven telephony sales environment is highly desirable.
Hours of Work:
Monday to Friday, 8:00 AM – 5:00 PM (with a one-hour lunch break)
Office-based from Monday to Wednesday; remote work on Thursday and Friday
Note: A full driving licence and access to a vehicle are likely required due to the role’s regional nature.
....Read more...
Job Title: Individual Giving Manager
Location: Romford RM4 1QH / Hybrid working options available
Salary: £36,971 – £43,792 per annum plus great benefits
Contract: Full-Time, Permanent (37.5 hours per week)
Specialism: Individual Giving / Fundraising / Direct Marketing
About the Role
An established Essex-based hospice is seeking a proactive and strategic Individual Giving Manager to lead on key income streams including lottery, raffles, and regular giving. As the organisation embarks on an exciting 5-year strategy, you’ll play a key role in delivering sustainable income and developing long-term donor relationships.
This is a high-impact role within a supportive and ambitious team, where you'll lead the planning, execution, and evaluation of individual giving campaigns across multiple channels. You'll also drive innovation in product development and supporter engagement, using insight and data to maximise income and retention.
Key Responsibilities
Deliver the organisation’s strategy for lottery, raffles, and regular giving
Design and optimise supporter journeys that increase loyalty and lifetime value
Use data insights to evaluate campaigns and improve future performance
Collaborate with internal teams to integrate giving opportunities across channels
Manage budgets, forecasts, and ROI reporting
Ensure compliance with Fundraising Regulator and Gambling Commission guidance
About You
Significant experience in direct marketing and campaign management
Proven ability to grow income through multi-channel fundraising campaigns
Confident in using supporter data to inform decisions and improve outcomes
Knowledge of GDPR, fundraising codes of practice, and gaming regulations
Skilled in managing external suppliers and creative agencies
A collaborative and solutions-focused team player with excellent communication skills
Why Join?
This is a fantastic opportunity to join a respected, values-led charity that delivers essential care and support to local communities. The charity offer amazing work/life balance, supportive and collaborative working and opportunities for learning and development.
If you’re passionate about individual giving and ready to take ownership of key income streams, we’d love to hear from you.
How to Apply
Please submit your CV and a brief covering statement outlining your suitability for the role.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering
....Read more...
About the role
You’ll be responsible for supporting the smooth running of the department, helping us achieve our objectives of growing our brand, driving sales and supporting talent acquisition and people retention.
Key responsibilities include:
Support the Comms Manager with content creation, such as drafting external and internal newsletters, blogs and social media posts
Monitor the IFF website, liaising with stakeholders to ensure content is regularly refreshed and up to date
Create basic graphics and design using Canva
Support in-person and virtual events, with admin and logistical support
Manage the marketing inbox, responding to clients, research respondents and job seekers
Monitor review platforms and respond to reviews with the support of the Comms Manager
About you
We're looking for someone proactive, positive, eager to learn and develop their skills.
Key requirements:
Excellent communication and interpersonal skills, with the ability to work with a wide range of people
Strong writing skills, with the ability to write engaging copy and adapting your writing for different audiences and formats
Strong attention to detail
Basic design skills, with the ability to use apps such as Canva to create effective and eye-catching graphics
Organised, with the ability to juggle competing tasks and prioritise effectively
Don’t quite tick all the boxes, but still believe you’d add value? We’d encourage you to apply and tell us how.
Why join us?
Friendly and supportive work environment - true to our value of “being human first”
Genuine flexibility, with hybrid working and the ability to flex when you work around our core hours of 11-3
Learning culture, with ongoing investment in your personal development
Competitive remuneration, including 5% pension contributions
28 days’ annual leave (+ bank holidays) - increasing by one day at 3 and then 5 years’ service
As well as a range of nice perks designed to bring the team together such as quarterly all team events and monthly team lunches
Training:Marketing Executive Level 4 Apprenticeship Standard:
You will receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining an internationally recognised level 4 qualification.Training Outcome:Potential full time position for the right candidate.Employer Description:IFF is an award-winning social research agency, that helps organisations, businesses and individuals to make better informed decisions. We deliver best-in-class social research on topics that really matter - helping shape public policy and informing programmes and initiatives that make a difference to people’s lives.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
About the role
You’ll be responsible for supporting the smooth running of the department, helping us achieve our objectives of growing our brand, driving sales and supporting talent acquisition and people retention.
Key responsibilities include:
Support the Comms Manager with content creation, such as drafting external and internal newsletters, blogs and social media posts
Monitor the IFF website, liaising with stakeholders to ensure content is regularly refreshed and up to date
Create basic graphics and design using Canva
Support in-person and virtual events, with admin and logistical support
Manage the marketing inbox, responding to clients, research respondents and job seekers
Monitor review platforms and respond to reviews with the support of the Comms Manager
About you:
We're looking for someone proactive, positive, eager to learn and develop their skills.
Key requirements:
Excellent communication and interpersonal skills, with the ability to work with a wide range of people
Strong writing skills, with the ability to write engaging copy and adapting your writing for different audiences and formats
Strong attention to detail
Basic design skills, with the ability to use apps such as Canva to create effective and eye-catching graphics
Organised, with the ability to juggle competing tasks and prioritise effectively
Don’t quite tick all the boxes, but still believe you’d add value? We’d encourage you to apply and tell us how.
Why join us?
Friendly and supportive work environment - true to our value of “being human first”
Genuine flexibility, with hybrid working and the ability to flex when you work around our core hours of 11-3
Learning culture, with ongoing investment in your personal development
Competitive remuneration, including 5% pension contributions
28 days’ annual leave (+ bank holidays) - increasing by one day at 3 and then 5 years’ service
As well as a range of nice perks designed to bring the team together such as quarterly all team events and monthly team lunches
Training:Marketing Executive Level 4 Apprenticeship Standard:
You will receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining an internationally recognised level 4 qualification
Training Outcome:
Potential full time position for the right candidate
Employer Description:IFF is an award-winning social research agency, that helps organisations, businesses and individuals to make better informed decisions. We deliver best-in-class social research on topics that really matter - helping shape public policy and informing programmes and initiatives that make a difference to people’s lives.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Are you a dynamic, passionate and energetic team player? If so, we are looking to expand our team with a Personal & Project Executive Assistant to support the operational & delivery side of the business, who is eager to build a long-term career - not just land another job. This is your chance to join an amazing team dedicated to delivering a seamless experience and exceptional service for our clients. Are you ready to join a team that is committed to your growth as you are? Let's make it happen! What's in it for you?At Modus Vivendi, we are a close-knit, enthusiastic team that thrives on creating outstanding experiences for our clients. As a smaller, privately owned business, our team is our greatest asset, and every team member plays an essential role in our success. We offer a supportive and inclusive work environment, where every team member is valued and is given the opportunity to grow. Plus, our size means we can invest in YOUR development through training and hands-on experience with cutting-edge technology, ensuring you are always learning and progressing.For your efforts and commitment, you will be provided with the following;
LaptopPension schemeAccess to company trade discountsA collaborative and supportive working environmentAll expenses paid social activities and eventsAdditional training development
Our Core Values Teamwork & Collaboration - Teamwork is integral to our success, fostering an environment that encourages open communication, mutual support, and collective problem solving. Personal Growth - We support the professional and personal development of our team, offering opportunities for continuous learning, skill enhancement, and career progression. Innovation - We thrive on pushing boundaries and reimagining the smart home experience, motivating our team to develop innovative solutions that benefit our clients and solve problems. Simplicity - We create user friendly systems that seamlessly integrate into everyday life, fostering a culture that values simplicity and ease of use. Customer Focussed - We are dedicated to understanding and addressing the needs of our clients, prioritising user satisfaction and building long-lasting relationships. Attention to Detail - Quality matters in every aspect, even down to the smallest detail. Job RoleAs a Personal & Project Executive Assistant in the Smart Home Technology sector, you will play a crucial role in assisting the Directors with daily and project related tasks, liaising with clients and project teams, quotations and post-installation support, ensuring the smooth operation of the office and engineering teams. This role involves managing the diaries of engineers, handling stock orders and inventory, preparing materials for engineering tasks, providing assistance to engineers as needed, and managing first-line inquiries from clients. This role offers a dynamic and supportive environment for individuals looking to contribute to the success of our projects while developing their administrative and project management skills.Based from our office in Maidstone, the hours will be Monday to Friday 8:00am to 5:00pm with some flexibility.Duties and responsibilities
Provide a first point of contact for staff and clients, ensuring excellent levels of customer service at all times along with a high-level customer experienceScreening of correspondence to ensure contact is correctly prioritised and referred to the relevant colleagueResponding to customer enquiriesFollowing up on sales enquiriesDocument managementMinute taking of meetings with internal staff, reporting action points and follow up with those responsible to ensure deadlines are metProviding project support where requiredProcurement and stock managementProvide support to engineers with administrative and logistical tasksAssistance with the management of engineer's diaries and booking of appointments
Requirements
An enthusiastic, positive and energetic approach to workA high degree of self-motivation, efficient, ambitious and driven to succeedConscientious and good use of own initiativeStrong organisational skillsExceptional attention to detailHigh standards, both personally and professionallyHighly numerate, accurate and literateExcellent communication skills (oral and written)Capable of working as part of a team or independently as appropriateAdeptness to prioritise and manage multiple tasks and flexible to cope with the changing needs of the company whilst remaining calmAdministratively self-sufficient, proficient with Excel and other Microsoft Office Suite applications
About the companyWith over 20 years of experience since being established in 2005, we have built a reputation as one of the premier smart home companies in the industry, working on exciting projects ranging from bespoke home cinema systems to fully integrated multi-million-pound properties. When you join us, you will be joining a dynamic, energetic team committed to delivering excellence. If you're looking for a role where you'll feel challenged, supported and appreciated, we'd love to hear from you. Please apply here.....Read more...
Recruit4staff is proud to represent their client, a leading Chester-based Travel Company, in their search for an experienced Product Manager (Australasia) to work in their busy office based in ChesterFor the successful Product Manager (Australasia), our client is offering
Competitive SalaryMonday to Friday, 9:00 am – 5:30 pm, 37.5 hours per weekPermanent contract23 days holiday rising by 1 day per year (up to 25 days) + Bank HolidaysCompany Pension SchemeDiscounted personal holidaysCompetitive benefits package including Eye Care, Life Insurance, Retail Discounts, and L&D FundingFree parkingFriendly working environment
The Role – Product Manager (Australasia):
Take full responsibility for negotiating market-leading rates, exclusive offers, and availability with suppliers.Oversee the commercial performance of designated destinations and product lines.Create and implement product strategy based on market research, competitor analysis, and performance metrics.Build and maintain strong supplier relationships across various product types and international destinations.Work with internal teams to enhance supplier connectivity and distribution strategies.Ensure compliance with Health & Safety requirements for all products and suppliers.Secure and manage marketing funding opportunities with suppliers.Support sales teams with relevant product training and knowledge sharing.
What our client is looking for in a Product Manager (Australasia):
Previous experience in a product or purchasing role within the travel industry focusing on Australasia – ESSENTIALStrong knowledge of the online travel sector and supplier connectivity technology – ESSENTIALExcellent negotiation and communication skillsHigh attention to detail and strong commercial awarenessProficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Self-motivated, proactive, and capable of managing workloads to tight deadlinesConfident decision-maker with a flexible and collaborative approach
Key skills or similar Job Titles:Product Manager, Travel Product Executive, Purchasing Manager, Travel Buyer, Destination Manager
Commutable From: Chester, Wrexham, Ellesmere Port, Wirral, Runcorn, Northwich, Liverpool
For further information about this and other positions, please apply now.This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd, who are operating as a recruitment agency, agent, agencies, employment agency, or employment business.....Read more...
Junior Content Marketer Location: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!
We’re on the hunt for a creative content enthusiast to help propel our fast-paced and growing – Group Marketing team to a new level. We want our content to stand out from the crowd, while offering real value. We may be B2B, but we’re not boring!
This position is ideal for someone with a few years of content and copywriting experience under their belt, who wants to join a marketing team that puts content front and centre.
Working alongside our wider content team, this role is an opportunity to develop career-building skills – from beavering away on blogs to putting a shine on sales collateral – and work within an industry best-practice team. Your creative flair will contribute towards: • Working across a number of brands within The Citation Group to help design and execute powerful content strategies for both acquisition and nurture purposes • Producing copy for both online and offline channels; including the website, marketing campaigns, sales collateral and videos? • Building strong relationships with internal subject matter experts? • Utilising and harnessing tools like Jasper AI appropriately for efficiency (without compromising on quality) • Creating SEO-optimised landing pages and blog content, usually working from briefs and keeping a keen eye on conversion • Working closely and collaboratively with the graphic design team on marketing activity – including infographics, video ideas and social content?? • Proofreading written work and making sure all content follows brand guidelines and tone of voice? • Collaborating closely with a team of Content Executives and a Social Media Executive to ensure we’re producing best-in-class content across the Group and sharing knowledge and successes At Citation, we’re all about culture and values, which means it’s important for us to find someone we gel with! If you read the below and think “Yes! That’s me!” then you’ll fit in just fine: • You thrive in fast-paced environments and can easily adapt to change• You’re a strong team player with a ‘can-do’ attitude• You’re comfortable liaising with key stakeholders and forging relationships• You can manage your own time and juggle multiple projects at once – while sticking to deadlines, of course!?• You’re proactive – you’re comfortable reaching out to others and getting the ball rolling to get things done• You’re a born wordsmith who can easily switch between styles and platforms – you make complex subjects simple and engaging and you’re all about making every word count• You have an eye for detail and don’t mind sweating the small stuff (yes, a wrongly placed comma is important!)• You have a passion for all things brand, content and communications – to you, the best brands are those who resonate really powerfully with their target audience And when it comes to the technical stuff, here are a few things we’d love to see:? • A relevant degree desired but not essential• B2B experience desired but not essential
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV.....Read more...
Junior Content Marketer Location: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm
We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!
We’re on the hunt for a creative content enthusiast to help propel our fast-paced and growing – Group Marketing team to a new level. We want our content to stand out from the crowd, while offering real value. We may be B2B, but we’re not boring!
This position is ideal for someone with a few years of content and copywriting experience under their belt, who wants to join a marketing team that puts content front and centre.
Working alongside our wider content team, this role is an opportunity to develop career-building skills – from beavering away on blogs to putting a shine on sales collateral – and work within an industry best-practice team. Your creative flair will contribute towards: • Working across a number of brands within The Citation Group to help design and execute powerful content strategies for both acquisition and nurture purposes • Producing copy for both online and offline channels; including the website, marketing campaigns, sales collateral and videos? • Building strong relationships with internal subject matter experts? • Utilising and harnessing tools like Jasper AI appropriately for efficiency (without compromising on quality) • Creating SEO-optimised landing pages and blog content, usually working from briefs and keeping a keen eye on conversion • Working closely and collaboratively with the graphic design team on marketing activity – including infographics, video ideas and social content?? • Proofreading written work and making sure all content follows brand guidelines and tone of voice? • Collaborating closely with a team of Content Executives and a Social Media Executive to ensure we’re producing best-in-class content across the Group and sharing knowledge and successes At Citation, we’re all about culture and values, which means it’s important for us to find someone we gel with! If you read the below and think “Yes! That’s me!” then you’ll fit in just fine: • You thrive in fast-paced environments and can easily adapt to change• You’re a strong team player with a ‘can-do’ attitude• You’re comfortable liaising with key stakeholders and forging relationships• You can manage your own time and juggle multiple projects at once – while sticking to deadlines, of course!?• You’re proactive – you’re comfortable reaching out to others and getting the ball rolling to get things done• You’re a born wordsmith who can easily switch between styles and platforms – you make complex subjects simple and engaging and you’re all about making every word count• You have an eye for detail and don’t mind sweating the small stuff (yes, a wrongly placed comma is important!)• You have a passion for all things brand, content and communications – to you, the best brands are those who resonate really powerfully with their target audience And when it comes to the technical stuff, here are a few things we’d love to see:? • A relevant degree desired but not essential• B2B experience desired but not essential
Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
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