An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
? Delivering 1st and some 2nd line IT support to users across the UK
? Logging, tracking, and resolving incidents through IT service management tools
? Administering Active Directory and Azure EntraID (formerly Azure AD)
? Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
? Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
? Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
? Assisting with VoIP systems, particularly Zoom Workplace
? Providing guidance and troubleshooting on bespoke applications and internal CRM tools
? Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
? Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
? Previous experience in a 1st / 2nd line support role
? Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
? Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
? Experience using ITSM ticketing tools in an enterprise or high-volume environment
? Working within ITIL principles and contributing to continual service improvement
? Knowl....Read more...
An opportunity has arisen for a IT Technician / 1st Line Support Technician to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions
As a IT Technician / 1st Line Support Technician, you will be the first line of support, resolving technical queries and managing user requests in a fast-paced service desk environment.
This is an office-based role offering a starting salary of £23,810 and benefits.
You will be responsible for:
? Acting as the initial point of contact for all IT-related issues via phone, email, or ticketing system
? Logging and managing service tickets using ServiceNow (or similar systems)
? Providing updates to users on the progress of their queries
? Assisting with the installation, configuration, and troubleshooting of software and hardware
? Supporting printer setup, maintenance and issue resolution
? Maintaining accurate documentation and knowledge base articles
? Meeting individual KPIs and contributing to broader service desk goals
What we are looking for:
? Previously worked as an IT Technician, IT Support Technician, 1st Line Technician, Helpdesk Support Analyst, IT Helpdesk Technician, First Line Technician, Service Desk Analyst, Technical Support Analyst, IT Support Analyst, IT Engineer, IT Helpdesk, Support Technician or in a similar role.
? Familiarity with O365, Windows Server, Active Directory, and Microsoft applications (Word, Excel, Teams, PowerPoint)
? Ability to follow detailed instructions with high levels of accuracy
? Strong organisational skills and ability to prioritise workload effectively
? ITIL or Microsoft accreditations (advantageous)
This is a fantastic opportunity to kickstart or develop your IT support career with a reputable and forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. ....Read more...
An opportunity has arisen for a Service Desk Analyst (1st & 2nd Line Support) to join a national organisation that provides free and confidential support to individuals affected by crime or traumatic incidents.
As a Service Desk Analyst, you will be delivering first-class technical support across 1st and 2nd line queries within a fast-paced, ITIL-aligned service desk team.
This is a permanent role offering hybrid working options (2 days in office), a salary of £26,150 and benefits.
You will be responsible for:
* Delivering 1st and some 2nd line IT support to users across the UK
* Logging, tracking, and resolving incidents through IT service management tools
* Administering Active Directory and Azure EntraID (formerly Azure AD)
* Installing, configuring, and troubleshooting hardware such as laptops, desktops, printers, and scanners
* Supporting network connectivity and infrastructure including LAN, WAN, VPNs, and firewalls
* Maintaining security tools and protocols (antivirus, firewalls, browser security, etc.)
* Assisting with VoIP systems, particularly Zoom Workplace
* Providing guidance and troubleshooting on bespoke applications and internal CRM tools
* Confident multitasker with the ability to manage around 35 - 40 support tickets daily
What we are looking for:
* Previously worked as a Service Desk Analyst, IT Support Analyst, 1st Line Technician, 2nd Line Technician, IT Support Technician, Service Desk Technician, IT Technician, IT Engineer, Technical Support Analyst, Technical Support Engineer or in a similar role.
* Previous experience in a 1st / 2nd line support role
* Proficiency with Microsoft technologies including Active Directory, Windows 10/11, Office 2016/O365
* Familiarity with network infrastructure and basic support across LAN/WAN/VPN setups
* Experience using ITSM ticketing tools in an enterprise or high-volume environment
* Working within ITIL principles and contributing to continual service improvement
* Knowledge of desktop security tools including antivirus and site certificates
* Eligibility for SC and NPPV3 Police Vetting
* Must have UK residency for at least 5 years
What's on offer:
* Competitive Salary
* 25 days holiday (pro rata) plus bank holidays
* Pension scheme
* Life assurance
* Flexible hybrid working model
* Season ticket loans
* Cycle-to-work scheme
This is a great opportunity for a Service Desk Analyst to join a meaningful organisation and further your IT support career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An opportunity has arisen for a IT Technician / 1st Line Support Technician to join a well-established IT services company specialising in managed print, digital workspaces, cybersecurity, unified communications, and sustainable IT asset lifecycle solutions
As a IT Technician / 1st Line Support Technician, you will be the first line of support, resolving technical queries and managing user requests in a fast-paced service desk environment.
This is an office-based role offering a starting salary of £23,810 and benefits.
You will be responsible for:
* Acting as the initial point of contact for all IT-related issues via phone, email, or ticketing system
* Logging and managing service tickets using ServiceNow (or similar systems)
* Providing updates to users on the progress of their queries
* Assisting with the installation, configuration, and troubleshooting of software and hardware
* Supporting printer setup, maintenance and issue resolution
* Maintaining accurate documentation and knowledge base articles
* Meeting individual KPIs and contributing to broader service desk goals
What we are looking for:
* Previously worked as an IT Technician, IT Support Technician, 1st Line Technician, Helpdesk Support Analyst, IT Helpdesk Technician, First Line Technician, Service Desk Analyst, Technical Support Analyst, IT Support Analyst, IT Engineer, IT Helpdesk, Support Technician or in a similar role.
* Familiarity with O365, Windows Server, Active Directory, and Microsoft applications (Word, Excel, Teams, PowerPoint)
* Ability to follow detailed instructions with high levels of accuracy
* Strong organisational skills and ability to prioritise workload effectively
* ITIL or Microsoft accreditations (advantageous)
This is a fantastic opportunity to kickstart or develop your IT support career with a reputable and forward-thinking organisation.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Business Analyst – Legal Firm | City of London | Up to £70,000
A well-established law firm in the City of London is looking for a Business Analyst to join their Business Intelligence & Systems team. This role is a great opportunity for someone who enjoys working closely with both legal and support teams to help improve how the firm uses technology and processes.
🔍 About the Role:
As a Business Analyst, you'll work with different departments to understand how they work, identify areas for improvement, and support the delivery of technology solutions. You'll help turn business needs into clear, structured plans and work with IT and vendors to make sure projects are delivered successfully.
🧩 Key Responsibilities:
Work with teams to understand their current systems and processes
Identify areas where things could run more smoothly or efficiently
Create business cases and project requirements
Support implementation of new systems and upgrades
Help test and roll out solutions to make sure they meet expectations
Monitor results and suggest further improvements
Support the development of best practices in business analysis
🛠️ Key Skills & Experience:
Experience working as a Business Analyst, ideally in a legal or professional services setting
Strong communication and stakeholder management skills
Ability to analyse and improve business processes
Confident working with both technical and non-technical teams
Familiarity with legal systems such as IntApp, Elite 3e, and iManage is a plus
🌟 Personal Attributes:
Detail-oriented and well-organised
A team player who’s proactive and solution-focused
Comfortable managing multiple tasks and priorities
Strong problem-solving and communication skills
💼 Salary: Up to £70,000
📍 Location: City of London (hybrid working available)....Read more...
Our exciting new Data Analyst Apprenticeship is amazing for those who have a passion for data and want to study and work towards a higher-level apprenticeship, equal to a foundation degree. We are looking for individuals who have an eye for detail, the ability to stay organised and focused, who can keep on top of competing demands, making sure all colleagues and customers receive a great service.
Our people are our best assets, so we want to ensure our wellbeing is the best it can be.
You will receive one-to-one support from a dedicated team, generous holiday entitlement and a competitive pension.
As a Data Analyst apprentice, you’ll be working to learn all the skills necessary to harness our data, driving business improvements and enhancing service standards that make a real difference to our customers. In this role you'll be sat in the heart of the business so get ready to be learning all sorts of tasks to support your team and business area, including:
Gathering data from a range of sources
Interrogating and presenting data
Using data to inform decisions/ problem-solving
We are thrilled to offer two Data Analyst apprenticeships in key areas of the business. Both roles will provide great experience and development opportunities.
The teams are:
Customer Service & ICT
Customer Service (Redcar)
Asset & Sustainability
Asset Data Performance(Redcar)
You will complete a Level 4 Data Analyst Apprenticeship Standard which includes an end point assessment. Training:
The apprentice will gain a Level 4 Data Analyst Apprenticeship standard qualification
Training Outcome:
Completing a Data Analyst apprenticeship standard at Beyond Housing can open doors to a diverse range of opportunities
You will recieve information advice and guidance throughout your apprenticeship to help you achieve the right career path for you
Employer Description:Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.Working Hours :Monday - Friday, 8.30am - 4.30pm (subject to change)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Excellent Timekeeping,Committed to Learning,Knowledge of Data Protection....Read more...
SAP MM Business Analyst- Biel/Bienne, Switzerland
Tech Stack: SAP MM, Inventory Management, Functional Analysis, Business Requirements, IT Project Management, SAP Customization, 2nd/3rd Line Support, User Training, SAP Integration, ITIL, Incident Resolution, ERP Systems, Data Quality, Reporting Tools, Supply Chain Processes.
We have an exciting opportunity for an SAP MM Business Analyst to join an iconic Swiss brand renowned for excellence and innovation. As a key member of the internal SAP team, you will work alongside experts in business process optimization and ERP system management, contributing to the continuous improvement of high-performance systems supporting world-class manufacturing and logistics operations.
Our client is seeking a passionate SAP MM Business Analyst with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): SAP MM, inventory management, functional and technical SAP knowledge, user support (2nd/3rd level), project management, business process analysis, and ERP development. Fluency in French is mandatory.
This is your opportunity to be part of a dynamic, technically challenging environment and to contribute to the success of a prestigious Swiss enterprise.
All SAP MM Business Analyst come with the following benefits:
Competitive Salary & Performance Bonuses.
First-Class Working Environment in a Prestigious Swiss Brand.
Flexible Working Hours for Work-Life Balance.
Generous Pension Scheme & Social Benefits.
State-of-the-Art Facilities & Cutting-Edge Technology.
Professional Development & Training Opportunities.
Location: Biel/Bienne, Switzerland/ Hybrid Working
Salary: CHF 110,000 - CHF 130,000 + Pension + Benefits
To apply for this position please send your CV to Charlie Skipper at Noir.
Applicants must be based in Switzerland and have the right to work in Switzerland even though remote working is available.
NOIRSWITZERLANDREC
NOIREUROPEREC
NOIREURNET
NC/CS/SAPBIEL110130....Read more...
SAP HR & Payroll Support Analyst – Birmingham
Hybrid working
Salary up to £55,000
SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial support for our HR and Payroll systems, this role is dedicated to maintaining, troubleshooting, and enhancing SAP HR and Payroll features to guarantee smooth payroll processing and efficient HR operations. You will collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and contribute to key HR and Payroll projects.
Key skills and responsibilities,
• SAP Support experience
• Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration.
• Extensive SAP configuration knowledge, including payroll schemas, PCRs, and wage type setup.
• Proven track record in supporting Payroll operations and SAP Time & Attendance.
• Understanding of SAP HR master data and employee lifecycle management.
• Experience with SAP system upgrades, applying patches, and utilizing testing methodologies.
• Experience with SAP SuccessFactors.
• Familiarity with SAP S/4HANA HR & Payroll.
• Proficiency in SAP Fiori Apps, with an understanding of modern SAP user interfaces for HR & Payroll functions.
• Knowledge of GDPR and Data Security Regulations to ensure compliance when managing sensitive payroll and HR data.
• Experience with HR Shared Services.
• Capability to create functional specifications for ABAP development.
• Proficiency in SAP Query and Reporting Tools (e.g., Ad Hoc Query, SAP HCM).
• Understanding of third-party payroll integrations, including interfaces with tax authorities, benefits providers, and time management solutions.
Interested? Please submit your updated CV to Dean Sadler-Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy....Read more...
IT Contracts Analyst – Birmingham
Outside IR35
Hybrid working – 1-2 days / month required on site
Daily rate: £350-400 / day
Contract Duration: 6 Month initial duration
We are seeking an IT Contract Analyst for our esteemed client located in Birmingham. The successful candidate will provide invaluable support to the existing team through effective management of contract and commercial processes. The client are seeking an organised Contract Management Specialist who can manage the contract process, ensuring all plans are up to date, and liaising with stakeholders.
Key Responsibilities:
Oversee the setup and maintenance of contract records, ensuring all details are accurately recorded and plans are kept up to date.
Strong experience managing high-level, detailed contracts.
Work closely with stakeholders to ensure all processes are followed and the right people are involved.
Ability to collate high-level data points from contracts
Ensure all relevant processes are followed, chasing up where necessary to ensure compliance.
Work in conjunction with the procurement and IT teams with a focus on IT contracts.
Additional Project Management and Project Support responsibilities included when necessary
Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy....Read more...
IT Contracts Analyst – Birmingham
Outside IR35
Hybrid working – 1-2 days / month required on site
Daily rate: £350-400 / day
Contract Duration: 6 Month initial duration
We are seeking an IT Contract Analyst for our esteemed client located in Birmingham. The successful candidate will provide invaluable support to the existing team through effective management of contract and commercial processes. The client are seeking an organised Contract Management Specialist who can manage the contract process, ensuring all plans are up to date, and liaising with stakeholders.
Key Responsibilities:
Oversee the setup and maintenance of contract records, ensuring all details are accurately recorded and plans are kept up to date.
Strong experience managing high-level, detailed contracts.
Work closely with stakeholders to ensure all processes are followed and the right people are involved.
Ability to collate high-level data points from contracts
Ensure all relevant processes are followed, chasing up where necessary to ensure compliance.
Work in conjunction with the procurement and IT teams with a focus on IT contracts.
Additional Project Management and Project Support responsibilities included when necessary
Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration.
Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy....Read more...
Deployment Engineer / IT Support Analyst – Birmingham OR London X2
9-week initial contract (5 days onsite per week in either central Brum OR London).
Inside IR35 – £270 – £290 per day (all inclusive) which may be subject to change depending on applicable legislation or solution through which services are performed.
Deployment Engineer required to work for a leading client in the London or Birmingham area. You are coming on board for an initial 9-week project to provide general IT Support as well as laptop/desktop swaps and reducing data on C drives to allow for a Windows 11 upgrade.
Key skills,
Proven experience working as a Deployment Engineer/IT Support Analyst working on project work in fast-paced environments
Skilled in laptop/desktop installation and setup of general IT hardwar
Strong track record of providing hands-on IT support and resolving user issues
Knowledge of HP, Lenovo, Apple hardware (laptops, iPhones, iPads), office telephony, and WiFi
Configuring Firmware/BIOS according to standard
Operating System tasks (installing, updating, remediating Microsoft Windows)
End point software management (installing, updating, remediating Microsoft Office)
Excellent verbal and written communication skills, with a user-focused approach
Confident engaging with stakeholders and ensuring a smooth support experience
Interested!?! Please send your up to date CV to Dean Parkes at Crimson for immediate review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy.
....Read more...
Job Description:
Do you have experience as a Business Analyst within financial services, and seeking your next career move? We are working on an excellent opportunity for a Business Analyst to join the team at a leading financial advisory firm. In this role you will work closely with stakeholders to gather requirements, analyse data, and support the delivery of innovative financial products and services.
Skills/Experience:
Proven experience as a Business Analyst in the financial services sector (banking, insurance, fintech)
Strong analytical and problem-solving skills
Proficiency in tools such as Excel, SQL, and business intelligence platforms
Excellent communication and stakeholder management abilities
Knowledge of regulatory frameworks (e.g., MiFID II, Basel III, GDPR) is a plus
Experience with Agile or Waterfall methodologies
Core Responsibilities:
Collaborate with stakeholders to elicit, document, and validate business requirements
Analyse and interpret complex data to support business decisions
Develop process models, workflows, and use cases
Support project delivery teams with clear and actionable insights
Ensure solutions align with regulatory requirements and business goals
Facilitate workshops, meetings, and presentations
Benefits:
A highly competitive salary
Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16111
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
As an apprentice, the post-holder will learn and eventually master the following role responsibilities and duties:
Ensuring the efficient maintenance of permanent monitoring sites and the setting up and servicing of ad hoc sites by means of loops, tubes, radar or any future means of traffic monitoring equipment deemed appropriate, at roadside sites and on cycleways etc.
Implementing and ensuring the efficient running of the automated multi-modal data collection programme for Warwickshire
Assessing the suitability of count site locations
Planning the use of monitoring resources and preparing work schedules
Providing method statements and cost estimates in response to enquiries and briefs received
Maintaining and replacing equipment, including personal safety clothing, keeping inventories and fault records up to date
Procuring specialist survey services (eg. high mast CCTV, drone surveys) as and when appropriate
Uploading and checking the accuracy of data and making corrections where necessary
Training:
This apprenticeship will provide you with the Level 4 Data Analyst Apprenticeship qualification and an additional qualification, the DA-100 Analyst Data with Microsoft Power BI module, delivered by QA Ltd
Training will be delivered by QA in line with modules that include online workshops and regular check ins from an assessor. Functional skills level 2 also included if required
More information about this apprenticeship can be found here:
https://www.qa.com/apprenticeships/data/data-analyst-level-4/Training Outcome:
It is Warwickshire County Council policy to seek that all our apprentices are retained in a further position, subject to performance and completion of the apprenticeship, and an available vacancy
Progression from this apprenticeship could be to become a Transport Delivery Officer, a Business Support Officer, or a Business Intelligence Officer
Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am- 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
IT Security Analyst – TTPP – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced IT Security Analyst to join the team to specialise within Tools, Techniques, Processes and Procedures. In this role, you will be responsible for IT security processes and procedures, with a focus on maintaining and enhancing the security posture of the organisation. This role is integral to ensuring our compliance with industry standards and regulations and protecting our valuable assets from potential threats.The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Develop, implement and maintain comprehensive IT security processes and procedures in support of achieving ISO 27001.• Conduct security audits, risk assessments and compliance reporting to identify vulnerabilities and recommend corrective actions. • Collaborate with various departments to ensure comprehensive security awareness and adherence to established policies. • Proactively monitor and analyse security tools and technologies to detect and respond to threats.• Document and communicate security protocols, policies, and procedures to ensure clear understanding across the organisation.• Stay up-to-date with the latest security trends, technologies, and regulations to continuously improve our security practices.• Conduct vulnerability assessments and risk analysis.• Conduct Security Audits and Assessments: Perform regular security assessments to ensure compliance with industry standards.• Create and maintain security policies to ensure data confidentiality, integrity, and availability.• Communicate security risks and recommendations to management.• Support incident response.Critical Skills for Success• Experience in IT security compliance or a related field.• Proven experience with security audits, risk assessments, and compliance reporting.• Proficiency in using security tools and technologies.• Strong analytical and problem-solving skills.• Excellent communication and collaboration abilities.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Data Centre Operations Analyst - (24/7 Rotation) – Hounslow
A leading Datacentre Provider in Hounslow are looking for a hands-on technical professional with a passion for infrastructure, data centre operations, and customer support. We are seeking a Data Centre Operations Analyst to support the delivery, operation, and management of client infrastructure across our state-of-the-art UK data centre facilities.
You will play a key role in maintaining customer racks, coordinating data and power cabling, conducting hardware installs, and executing customer tasks in the data centre environment.
This position involves both operational support and face-to-face customer interactions, so excellent communication and organisational skills are essential. You’ll also work closely with cross-functional teams to uphold site standards and deliver high-quality service.
Key Responsibilities:
Provide on-site support to clients across our data centre locations
Maintain records and ticketing systems to track tasks and updates
Perform audits, cabling, decommissioning, media handling, and rack installations
Assist in maintaining hosting infrastructure: power, cabling, patch panels, and rack configurations
Ensure the cleanliness and operational readiness of the data centre environment
Liaise with internal teams and customers to fulfil technical requests
Offer assistance through the Service Desk as needed, managing calls and emails
Adhere strictly to all security and compliance procedures
Required Skills and Experience:
Full clean UK driving license required
Experience in a similar role (Datacentre technician, network engineer)
Strong understanding of data cabling installation and management
Comfortable handling customer data securely and professionally
Familiarity with IT systems and hardware troubleshooting
Experience using ticketing systems for workflow and task tracking
Comfortable working rotating shifts, including nights and weekends
Desirable Qualifications:
Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications
Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k ....Read more...
SAP HCM Payroll Support - Payroll – Birmingham
Hybrid working
Salary up to £60,000
SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial support for our HR and Payroll systems, this role is dedicated to maintaining, troubleshooting, and enhancing SAP HR and Payroll features to guarantee smooth payroll processing and efficient HR operations. You will collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and contribute to key HR and Payroll projects.
Key skills and responsibilities,
• SAP Support experience
• Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration.
• Extensive SAP configuration knowledge, including payroll schemas, PCRs, and wage type setup.
• Proven track record in supporting Payroll operations and SAP Time & Attendance.
• Understanding of SAP HR master data and employee lifecycle management.
• Experience with SAP system upgrades, applying patches, and utilizing testing methodologies.
• Experience with SAP SuccessFactors.
• Familiarity with SAP S/4HANA HR & Payroll.
• Proficiency in SAP Fiori Apps, with an understanding of modern SAP user interfaces for HR & Payroll functions.
• Knowledge of GDPR and Data Security Regulations to ensure compliance when managing sensitive payroll and HR data.
• Experience with HR Shared Services.
• Capability to create functional specifications for ABAP development.
• Proficiency in SAP Query and Reporting Tools (e.g., Ad Hoc Query, SAP HCM).
• Understanding of third-party payroll integrations, including interfaces with tax authorities, benefits providers, and time management solutions.
Interested? Please submit your updated CV to Dean Sadler-Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!
Crimson is acting as an employment agency regarding this vacancy....Read more...
Lead Business Analyst, Market Risk - Investment Banking - London
(Murex, Market Risk Models, Advanced Analytics, Machine Learning, Regulatory Compliance, Data Integrity, Stakeholder Management)
A global financial markets and commodities bank is seeking a Lead Market Risk Business Analyst to join their dynamic Risk Technology division. With a unique international footprint and a culture that blends technical excellence with entrepreneurial energy, this is a rare opportunity to play a key role in the evolution of their market risk capabilities.
This high-impact position focuses on delivering scalable market risk solutions across asset classes. You’ll lead business analysis for critical technology initiatives, collaborate with cross-functional teams, drive model and system enhancements, and ensure compliance with global regulatory frameworks. This is a chance to shape the future of market risk at an organisation committed to innovation, integrity, and impact.
Ideal candidates will have at least 7 years' experience in market risk management with strong business analysis and IT delivery credentials. Familiarity with Murex, advanced analytics, and regulatory frameworks is essential. Exposure to machine learning, data governance, and stakeholder engagement across business and IT is highly valued.
Key responsibilities include requirements gathering, market risk model delivery, regulatory compliance oversight, data integrity management, and continuous improvement leadership.
Market-Leading Benefits Package:
Hybrid & flexible working with core hours
Private medical, dental, and optical insurance
10% employer pension contribution (with matching)
Annual bonus + long-term incentive plans
£2,000 annual personal development budget
Unlimited access to global learning platforms & conferences
Gym membership, wellness allowance, and mental health support
Enhanced parental leave and family care support
30 days annual leave + bank holidays + option to buy/sell
Regular team retreats, networking events & volunteering days
Location: London, UK / Hybrid
Salary: £85,000 - £105,000 + Bonus + Exceptional Benefits
Eligibility: UK-based applicants with the right to work in the UK only.
NOIRUKTECHREC
NOIRUKREC....Read more...
IT Security Analyst – TTPP – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced IT Security Analyst to join the team to specialise within Tools, Techniques, Processes and Procedures. In this role, you will be responsible for IT security processes and procedures, with a focus on maintaining and enhancing the security posture of the organisation. This role is integral to ensuring our compliance with industry standards and regulations and protecting our valuable assets from potential threats.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Develop, implement and maintain comprehensive IT security processes and procedures in support of achieving ISO 27001.
Conduct security audits, risk assessments and compliance reporting to identify vulnerabilities and recommend corrective actions.
Collaborate with various departments to ensure comprehensive security awareness and adherence to established policies.
Proactively monitor and analyse security tools and technologies to detect and respond to threats.
Document and communicate security protocols, policies, and procedures to ensure clear understanding across the organisation.
Stay up-to-date with the latest security trends, technologies, and regulations to continuously improve our security practices.
Conduct vulnerability assessments and risk analysis.
Conduct Security Audits and Assessments: Perform regular security assessments to ensure compliance with industry standards.
Create and maintain security policies to ensure data confidentiality, integrity, and availability.
Communicate security risks and recommendations to management.
Support incident response.
Critical Skills for Success
Experience in IT security compliance or a related field.
Proven experience with security audits, risk assessments, and compliance reporting.
Proficiency in using security tools and technologies.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Interested?! Send your up-to-date CV to Lewis Rushton at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Own and manage a variety of regular reports for internal and external use, using Excel, PowerPoint, and PowerBI
Develop new reporting tools and enhance existing dashboards to surface actionable insights
Apply visualisation best practices to highlight network performance and profitability
Collaborate with Network & Alliances colleagues to understand reporting needs and priorities
Work hand-in-hand with the Data & AI team to access the right data in the right format
Communicate trends and insights clearly to non-technical stakeholders across the business
Help ensure consistent use of data across teams by aligning on definitions and methodologies
Contribute to a culture of continuous improvement within the reporting process
Training:Data Technician Level 3 Apprenticeship Standard:
The course runs for 24 months at our Crawley, West Sussex, VHQ
After that, it’ll be time to put all your training into practice. The sky really is the limit
Training Outcome:
By the end of the programme, you won’t just have completed an apprenticeship - you’ll have built a strong foundation in network performance analysis, data storytelling, and business insight that directly supports Virgin Atlantic’s commercial decisions
With hands-on experience in tools like Power BI, Excel, and PowerPoint, and a deep understanding of how we assess and grow our global network, you’ll be well-placed for a number of exciting next steps. These might include roles such as:
Junior Analyst within Network & Alliances, Revenue Management or Commercial Strategy
Reporting Analyst in the central Data & AI team
Insight or Business Analyst roles across teams like Sales, Holidays, or Cargo
We’ll support you in exploring permanent opportunities within the business as your apprenticeship draws to a close—and help you take that next step confidently with real-world skills, commercial understanding, and internal relationships already in place.Employer Description:Virgin Atlantic took off in 1984 when Richard Branson set out to shake up the aviation industry—and we’ve been doing things differently ever since. What began with a single 747, one route, and a small but mighty team has grown into an international airline with a global network and thousands of passionate people behind it. But our story has never just been about planes—it’s about people. From the very beginning, we’ve believed that travel should feel exciting, personal, and filled with possibility. That belief still drives us today as we work towards our mission: to become the most loved travel company. Whether we’re designing innovative customer experiences, pushing boundaries in sustainability, or building inclusive teams that reflect the world we serve, we’re united by a shared spirit of adventure, heart, and humanity. Because at Virgin Atlantic, we don’t just fly people from A to B—we help them take off in every sense. We’re not just your average airline. When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying.Working Hours :Monday - Friday, 9.00am - 5.30pm but a degree of flexibility will be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Lead Business Analyst, Credit Risk - Investment Banking - London
(FIS Adaptiv, Murex, Java, Credit Risk Modelling, Machine Learning, Java, Regulatory Compliance, Advanced Analytics)
Our client, a globally renowned investment bank with a commanding presence in financial markets and commodities trading, is seeking a Lead Credit Risk Business Analyst to join their cutting-edge Risk Technology division.
This is a high-impact role offering the chance to shape critical credit risk solutions that underpin the bank’s strategic operations. You’ll collaborate with technologists, risk managers, and senior stakeholders to deliver advanced risk models, data-driven analytics, and regulatory-aligned systems. It’s a fantastic opportunity to be at the heart of a fast-moving, innovation-focused environment where your expertise will influence global risk strategy.
Ideal candidates will have deep credit risk domain knowledge and experience leading business analysis initiatives in complex financial environments. Familiarity with FIS Adaptiv or Murex, Java-based systems, and credit risk modelling is essential. Exposure to machine learning, regulatory frameworks, and cross-functional stakeholder engagement is highly valued.
Key responsibilities include leading requirements analysis, implementing and enhancing risk models, ensuring regulatory alignment, improving data integrity, and driving process optimisation.
Market-Leading Benefits Package:
Hybrid & flexible working with core hours
Private medical, dental, and optical insurance
10% employer pension contribution (with matching)
Annual bonus + long-term incentive plans
£2,000 annual personal development budget
Unlimited access to global learning platforms & conferences
Gym membership, wellness allowance, and mental health support
Enhanced parental leave and family care support
30 days annual leave + bank holidays + option to buy/sell
Regular team retreats, networking events & volunteering days
Location: London, UK / Hybrid
Salary: £85,000 - £105,000 + Bonus + Exceptional Benefits
Eligibility: UK-based applicants with the right to work in the UK only.
NOIRUKTECHREC
NOIRUKREC....Read more...
Communications and Network Security Analyst – Solihull Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!We are seeking a highly skilled and experienced Communications and Network Security Analyst to join the team. In this role, you will be responsible for designing, implementing and managing our communication and security network infrastructure. This role requires a deep understanding of security technologies, excellent problem-solving abilities and capacity to work efficiently in a fast-paced environment.The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.Key Responsibilities• Design, implement and manage network security solutions, including firewalls, VPNs, IDS/IPS, and encryption. • Ensure the security and integrity of the organisation’s network infrastructure.• Collaborate with various departments to develop and enforce network security policies and procedures.• Conduct security assessments and vulnerability assessments to identify and mitigate potential risks. • Development of OT security solutions • Stay up to date with the latest industry trends and emerging technologies in network security.• Provide support and guidance to IT teams on security best practices and compliance requirements.• Participate in incident response activities and perform forensic analyses when necessary.• Prepare and maintain documentation related to network security architecture and operations.Critical Skills for Success• Proven experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.• Strong understanding of network protocols, routing, and switching.• Ability to work in a dynamic and fast-paced environment.• Excellent communication and collaboration skills.• Experience with security information and event management (SIEM) tools is a plus.Interested?! Send your up-to-date CV to Emma Siwicki at Crimson for reviewNot interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Data Analyst Apprentice Location: 1 day per week in the Wilmslow office Qualification: Level 4 Salary: £25,000 (Rising to £32k once qualified)
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Data Analyst Apprentice to join our fast-paced and growing Data team. This is a fantastic opportunity to play a key role in supporting our Data team operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Support the team in extracting and selecting data for marketing campaigns, making sure it’s accurate and aligned with business goals.• Help segment data to ensure the right audience receives the right messages.• Learn how to use tools like SQL and Excel to work with large datasets and create meaningful insights.• Work closely with experienced data analysts to understand customer behaviour and improve campaign performance.• Assist with cleaning, validating, and preparing datasets to ensure data accuracy.• Produce reports and visual dashboards that show how our campaigns are performing.• Collaborate with marketing, sales, and other teams to understand their data needs and provide timely support.• Stay informed about data best practices, including privacy and compliance.• Support the maintenance of our customer databases and ensure GDPR compliance.• Tackle ad-hoc data tasks and support the team in day-to-day operations.
Requirements:
About you:• You’re genuinely interested in data, marketing, and learning how data drives decisions.• You’ve got a basic understanding of things like spreadsheets and stats—but more importantly, you’re excited to learn.• You’re comfortable using Excel (formulas, pivot tables, VLOOKUP are a bonus!).• You’re analytical, methodical, and have a good eye for detail.• You can communicate clearly and work well with others.• You manage your time well and like solving problems.• Any experience with SQL, Power BI or CRM systems is a bonus—but not expected.
Why join us?If you're looking for your first step into the world of data, love diving into detail, and enjoy solving problems behind the scenes – this could be the perfect role for you!
As our new Apprentice Data Analyst, you'll join a dynamic, supportive team that values curiosity, collaboration, and continuous learning. In this role, you’ll help power smarter decisions across the business by supporting data selection, analysis, and campaign reporting.
In return, you’ll get full training, hands-on experience, and access to amazing benefits as part of the Citation Group. Whether you're just starting your career or switching paths into the world of data, this is a brilliant opportunity to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Data Analyst Apprentice Location: 1 day per week in the Wilmslow office Qualification: Level 4 Salary: £25,000 (Rising to £32k once qualified)
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleagues’ and clients’ experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Data Analyst Apprentice to join our fast-paced and growing Data team. This is a fantastic opportunity to play a key role in supporting our Data team operations as we continue our exciting international growth journey.
We’re looking for someone with excellent organisational skills and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Support the team in extracting and selecting data for marketing campaigns, making sure it’s accurate and aligned with business goals.• Help segment data to ensure the right audience receives the right messages.• Learn how to use tools like SQL and Excel to work with large datasets and create meaningful insights.• Work closely with experienced data analysts to understand customer behaviour and improve campaign performance.• Assist with cleaning, validating, and preparing datasets to ensure data accuracy.• Produce reports and visual dashboards that show how our campaigns are performing.• Collaborate with marketing, sales, and other teams to understand their data needs and provide timely support.• Stay informed about data best practices, including privacy and compliance.• Support the maintenance of our customer databases and ensure GDPR compliance.• Tackle ad-hoc data tasks and support the team in day-to-day operations.
Requirements:
About you:• You’re genuinely interested in data, marketing, and learning how data drives decisions.• You’ve got a basic understanding of things like spreadsheets and stats—but more importantly, you’re excited to learn.• You’re comfortable using Excel (formulas, pivot tables, VLOOKUP are a bonus!).• You’re analytical, methodical, and have a good eye for detail.• You can communicate clearly and work well with others.• You manage your time well and like solving problems.• Any experience with SQL, Power BI or CRM systems is a bonus—but not expected.
Why join us?If you're looking for your first step into the world of data, love diving into detail, and enjoy solving problems behind the scenes – this could be the perfect role for you!
As our new Apprentice Data Analyst, you'll join a dynamic, supportive team that values curiosity, collaboration, and continuous learning. In this role, you’ll help power smarter decisions across the business by supporting data selection, analysis, and campaign reporting.
In return, you’ll get full training, hands-on experience, and access to amazing benefits as part of the Citation Group. Whether you're just starting your career or switching paths into the world of data, this is a brilliant opportunity to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV.....Read more...
Communications and Network Security Analyst – Solihull
Crimson and IMI have joined forces to build IMI's new security team and we are looking for talented individuals to join us on this exciting journey. If you are passionate about IT security and want to be part of a dynamic team that is shaping the future of security within a successful global company, we want to hear from you!
We are seeking a highly skilled and experienced Communications and Network Security Analyst to join the team. In this role, you will be responsible for designing, implementing and managing our communication and security network infrastructure. This role requires a deep understanding of security technologies, excellent problem-solving abilities and capacity to work efficiently in a fast-paced environment.
The salary on offer for this position will be between £40,000 and £50,000 plus benefits depending on experience.
Key Responsibilities
Design, implement and manage network security solutions, including firewalls, VPNs, IDS/IPS, and encryption.
Ensure the security and integrity of the organisation’s network infrastructure.
Collaborate with various departments to develop and enforce network security policies and procedures.
Conduct security assessments and vulnerability assessments to identify and mitigate potential risks.
Development of OT security solutions
Stay up to date with the latest industry trends and emerging technologies in network security.
Provide support and guidance to IT teams on security best practices and compliance requirements.
Participate in incident response activities and perform forensic analyses when necessary.
Prepare and maintain documentation related to network security architecture and operations.
Critical Skills for Success
Proven experience with security technologies such as firewalls, VPNs, IDS/IPS, and encryption.
Strong understanding of network protocols, routing, and switching.
Ability to work in a dynamic and fast-paced environment.
Excellent communication and collaboration skills.
Experience with security information and event management (SIEM) tools is a plus.
Interested?! Send your up-to-date CV to Emma Siwiki at Crimson for review
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.....Read more...
Provide firstline support for SAP Business One queries and issues
Assist in maintaining and improving our SAP B1 system across the Group
Collaborate with BI Analysts to update reports and improve data processes
Monitor data accuracy and integrity, and perform regular housekeeping
Support larger SAP related projects and manage support tickets via Freshdesk
Help document BI processes and load/monitor data in SAP B1
Training:
Data Technician Level 3 Apprenticership Standard
The training will take place online via the PETA website
Every 4-6 weeks the apprentice will have a meeting with a PETA teacher
The modules will be spread out across the 18 months
Training Outcome:
After the apprenticeship, there is the possibility of a permanent positon as a BI Admin, then BI Analyst
Employer Description:The West Group Limited - Design, Production and Supply of miniature fluid parts.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Presentation skills,Administrative skills,Analytical skills....Read more...
