Key responsibilities may include:
Portfolio Support
Ensure the smooth running of assigned portfolio
Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
Deal with any initial complaints and escalate in line with company processes
Relationship Building
Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
Support the creation of presentations for both new and existing clients
Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
Periodically attend client meetings with internal stakeholders as required
System Administration
Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
Provide a proactive professional service for both internal and external stakeholders
Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Training:You will work towards your:
Insurance Practitioner Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and Maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:This is dependant on the apprentice. We have robust career pathways in Sales, Leadership, Insurance and Specialist roles that the apprentice can undertake.
Increased salary upon completing the apprenticeship.Employer Description:One of the world’s leading independent insurance brokers.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Main duties will include:
Looking after training matrix's
Using CRM systems
Complying with GDPR
Liasing with internal departments to ensure compliance amongst members of their teams and CQC
Data entry
Ensurin all internal and external training is complaint and up to date for all members of the team
Helping with the recruitment processes
Answering of teh telephone occassionally
Training:
You will be trained by highly skilled and experienced members of the Caremark family being shown all elements of the role to ensure all aspects of the apprenticeship is covered
You will also be allocated a Skills Coach from Hull College that will be visit and observe you onsite and support the training
Training Outcome:
On completion of the apprenticeship there is a full-time position available within Caremark to continue your career
Employer Description:At Caremark we offer a broad spectrum of homecare services, ranging from live-in care to occasional assistance with personal care. Caremark can also provide respite care and support with day-to-day domestic activities.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Non judgemental,Patience....Read more...
You will be supported to develop skills and confidence in all the areas below, and also have mentors with specialist knowledge in community investment and digital marketing.
Supporting delivery of the Community Fund programme, including promotion of projects, evaluation and exploring new relationships
Coordinating the Operator Fund, our annual £80k small grants programme
Organising community action opportunities for the wind farm staff
Delivering presentations and workshops to engage schoolchildren and students with engineering and renewables
Developing resources for community investment for our website
Assist in the development and implementation of marketing strategies to promote the Wind Farm to various stakeholders
Support the content creation team by drafting, editing, and proofreading marketing materials such as brochures, press releases and blog posts
Conduct market research to identify trends, competitor activities, and new opportunities for engagement and outreach within the sector
Update the company's social media platforms, ensuring consistent messaging and engagement with the online community
Monitor and report on the effectiveness of marketing campaigns using analytics tools, offering insights and recommendations for improvement
Assist in the planning and execution of events, such as conferences, exhibitions, and community outreach programmes
Training:
You will work towards the Level 3 multi channel marketer apprenticeship standard with Gateshead College
Training Outcome:
Possible progression to full time employment
Employer Description:Set to be the world’s largest offshore wind farm once complete, it is situated over 130km from the Yorkshire coast and will produce enough renewable energy to supply electricity to six million homes in the UK annually. The wind farm, a joint venture between SSE Renewables, Equinor, and Vårgrønn, produced first power in October 2023.
This role is with Equinor, the partner that is running the operational phase of the wind farm. Equinor is an international energy company based in Norway. Our purpose is to turn natural resources into energy for people and progress for society. Equinor’s portfolio of projects encompasses oil and gas, renewables and low-carbon solutions, with an ambition of becoming a net-zero energy company by 2050.
The joint venture runs a large Community Fund to support the communities where it has built assets – South Tyneside, Redcar & Cleveland and East Riding. This will provide £25 million of support to coastal communities across the North and North East of England over its planned 35-year operational lifespan.Working Hours :Monday- Friday
9.00am- 5.00pm
With 30 minutes lunchSkills: Communication skills,Organisation skills,Presentation skills,Good writing skills,Willingness to learn,Volunteering experience,Commitment to learning....Read more...