Key Responsibilities & Accountability
Parts Sales.
Administration duties.
Ensuring Customer Satisfaction.
Promote a Parts team culture.
Parts Sales
Promote and sell parts on the company E-Commerce platforms (eBay, Amazon, Vospers Parts Website) including other on-line and off-line areas.
Answer customer queries & part information queries via phone, email & face to face interactions.
Research competitor pricing to ensure competitiveness.
Prospect & research new selling opportunities.
Supply accurate and detailed parts descriptions by using all electronic parts catalogues.
Understand fully the range of parts to ensure all customer enquiries can be dealt with and to maximise all opportunities.
Packing & Shipping duties
Ensure payment is received before shipping goods.
Arrange collection by designated courier(s).
Parts Administration
Take full part in stock check activities.
Provide customer data for input into Parts databases and assist in maintaining databases.
Ensure all paperwork is completed accurately and promptly.
Ensuring Customer Satisfaction
Ensure continuously high feedback scoring for all relevant on-line shop areas.
Work together with other members of the parts team to ensure the best possible service to customers.
Communicate with customers and suppliers openly and honestly.
Record and action customer complaints in line with Vospers policy.
Implement and develop customer service systems.
Discuss any customer problems or issues with the E-Commerce Parts Supervisor to ensure these can be resolved promptly and professionally.
Promote a Parts Team Culture
Maintain and contribute to a good and fair working environment for all staff.
Work closely and openly with all staff and managers to achieve a team culture.
Respect all staffs views and opinions.
Deputise for other members of the team when required.
Maintain the depot in a clean, safe and organised fashion, while adhering to all Vospers Health and Safety legislation.
Training:
Level 2 Customer Service Apprenticeship qualification.
You will receive specific on the job training from the employer in your workplace at Vospers.
Off-the-job training will be delivered using weekly classroom sessions delivered at Achievement Training city centre location, or you will be work-based and will be given time in the working week to study towards the theory element of the programme.
Training Outcome:We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.Employer Description:The Company commenced trading as a motor business in Plymouth during 1946. The present Chairman’s father founded the business and he was joined by his own father after incorporation in 1951. Over the years the Company became franchise holders for AC, Fiat, Volkswagen, Jaguar and Simca and then was appointed a Ford Retail Dealer in 1957. Vospers entered into the daily rental and contract hire business through their associated company, Vospers Rentacar Ltd in the 1950’s.Working Hours :Monday to Friday, shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.Training Outcome:You can see full details of this apprenticeship on Civil Service Jobs.Employer Description:You can see full details of this apprenticeship on Civil Service Jobs.Working Hours :Click apply to see full details of the working week for this apprenticeship.Skills: Click apply for details
Handling, receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customers’ orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
Training:
Customer Service Specialist Level 3
Visited within the workplace every 28 days by a skills coach
Train at the state-of-the-art MAN Training Academy in Manchester, every 6-8 weeks
Training Outcome:Full-time Service Advisor.Employer Description:Trucks, buses or vans: MAN Truck & Bus is one of Europe’s leading commercial vehicle manufacturers. As a result, MAN addresses three coinciding challenges in the areas of e-mobility, digitalisation and automation. Our aim: By the end of the decade, we will have developed a fully autonomous, zero-emission truck.Working Hours :Monday to Friday, working hours TBC, (maybe occasional weekend shifts).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Creative,Patience....Read more...
Lay bricks
Mix mortar
Prepare work areas
Ensure safety and accuracy at all times
Interpret drawings
Construct walls, foundations, partitions, and other structures.
Cavity Walling.
Radial and Battered Brickwork.
Feature and Reinforced Brickwork.
Training:Training will take place at PGL Training-Clyst Works, Clyst Rd, Exeter EX3 0DB. You will attend the centre one day per week for training.
Working towards a Level 2 Bricklayer apprenticeship standard, including Functional Skills in English and maths if required.Training Outcome:There may be the chance of full time employment for the right candidate.Employer Description:Business covers a wide range of Bricklaying duties across the Southwest. The business offers great customer service experience.Working Hours :Monday- Friday, 40 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a Civil Engineering Degree Apprentice in our Bridges team in Exeter, you will work on local and national projects with a team of experts. The team undertakes design, assessments, inspections, maintenance, asset management and supervision of Civil Engineering structures such as walls, culverts, tunnels and more.
Your tasks could include:
Training in the use of software to complete 2D drawings and 3D models alongside the design team
Visiting site to support with inspections where possible
Collating information for reports for our internal teams and clients
Training:
You will attend University to study a Civil Engineering degree apprenticeship and gain a bachelors' qualification, as well as completing your End Point Assessment (and your Incorporated Engineer status) with the Institution of Civil Engineers
You will be enrolled onto a bespoke internal development programme to help you to attain the knowledge, skills and behaviours to successfully achieve your apprenticeship, and support your career in Civil Engineering
You will have the support of your team, line manager, mentor and buddy as well as a dedicated early careers team
Training Outcome:
You will gain a Civil Engineering degree apprenticeship with a bachelors' qualification. as well as completing your End Point Assessment (and your Incorporated Engineer status) with the Institution of Civil Engineers
As this is a permanent position, after gaining your degree, WSP will continue to be committed to your learning and development throughout your career with us
You will have the opportunity to continue professional development and work towards gaining Chartered status or equivalent with your chosen institution, as well as the opportunity to pursue your further study and training goals
Employer Description:As one of the world’s leading engineering consultancy firms, at WSP we’re passionate about the big questions, and big answers, naturally. For us that’s all about reaching beyond the expected to do work that’ll make a profound impact felt long into the future. We engineer projects that will help societies grow for lifetimes to come. We’ve been involved in many high-profile projects like The Shard, Crossrail, M1 Smart Motorway and the London Olympic & Paralympic Route Network.Working Hours :Monday to Friday, 37.5 hours per week. Exact working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working....Read more...
You’ll be producing detailed drawings and technical models for crucial infrastructure projects, including state-of-the-art clean and wastewater treatment works, high-capacity pumping stations, and resilient pipeline networks
You'll be trained to master powerful industry software such as Computer Aided Design (CAD), especially AutoCAD Civil 3D, and GIS (Geographic Information Systems) to accurately map, model, and visualise solutions
Contribute to innovative and sustainable solutions—from concept to delivery - that reduce our environmental impact and future-proof our water supplies. This could involve pioneering flood risk reduction schemes or assisting with Nature-based Solutions
You’ll assist Senior Engineers across the entire project lifecycle, working closely with multidisciplinary experts, including Mechanical and Electrical Engineers, to ensure that we are always delivering the most innovative and efficient solution for our clients
Training:
Civil Engineer Level 6 (Degree with honours)
Coventry University - Block release
Training Outcome:
Civil Engineer, Project Management
Employer Description:The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.
Our teams provide effective and relevant solutions, translating our clients’ vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today’s challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.
Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn’t exactly align, we encourage you to apply.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Problem solving skills,Team working....Read more...
