An incredible new job opportunity has arisen for a dedicated Regional Service Quality Manager to oversee and maintain high-quality care services across the care home group, predominantly within the East Anglia region but with occasional requirements further afield based on company needs
**To be considered for this position you must be qualified as a Nurse either RGN or RMN with a valid NMC Pin. **Will also accept non-nurses must have an NVQ/QCF Level 5 in Health & Social Care**
This health care company provides trusted care in the comfort of an individual’s home to allow them to stay living there independently. They offer a concierge service, hourly care or live-in care
As the Regional Service Quality Manager your key responsibilities include:
Responsible for ensuring and maintaining high-quality care services across our care home group
Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction
Monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies
Provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care
The following skills and experience would be preferred and beneficial for the role:
Proven experience in a similar role within the healthcare or care home industry
Sound knowledge of relevant regulatory requirements CQC
Strong leadership, communication, and interpersonal skills
Excellent problem-solving and decision-making abilities
Attention to detail and ability to manage multiple priorities effectively
Demonstrated commitment to resident-centred care and continuous improvement
The successful Regional Service Quality Manager will receive an excellent salary of £55,000 per annum. This exciting position is a permanent full time role working 40 hours a week on days from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
**Monthly Car Allowance*
25 days annual leave plus bank holidays entitlement
Comprehensive induction and training programme
Opportunities for career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure paid for
Reference ID: 6415
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
A fantastic new job opportunity has arisen for a motivated Home Care Assistant to work in an exceptional home care service based in the Lowestoft, Suffolk area. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**To be considered for this position you must have an NVQ Level 2 in Health & Social Care**
As a Home Care Assistant your key duties include:
Promoting the well-being and providing the highest quality of care to residents
Assist with daily tasks, inclusive of all personal care assistance from supporting with personal hygiene, through to days out and companionship
Encourage independence, well-being and supporting vulnerable individuals with their daily routines and activities
Ensure accurate record keeping at all times
The following skills and experience would be preferred and beneficial for the role:
Have a genuine desire to care for others
Good verbal and written communication skills
Able to show a can-do attitude always
Must have a car
The successful Home Care Assistant will receive an excellent salary of £14.50 per hour. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
** Paid travel time & mileage**
Paid training program
Paid DBS
Uniform
Enhanced rates for weekends and Bank holidays
Mileage paid at 25p per mile and we also pay travel time between visits
Use of a pool car*
Reference ID: 6147
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An excellent new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must have experience of Hospitality Management**
As the Hospitality Manager your key responsibilities include:
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
Maintain and manage best first impression experience
Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility
The following skills and experience would be preferred and beneficial for the role:
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service
The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Refer-a-friend*
Reward Gateway – discounts, wellbeing, employee assistance & much more
Comprehensive induction and paid training programme with career prospects
Excellent working environment
Cost of DBS*
We are a Living Wage Employer
Reference ID: 7094
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An amazing new job opportunity has arisen for a dedicated Domiciliary Care Branch Manager based in the Lowestoft, Suffolk area to demonstrate a track record of growing a domiciliary care business and driving standards to achieve a CQC overall rating of Outstanding. You will be working for one of UK's leading health care providers
This is an independent, family-run organisation dedicated to providing quality person-centred care to people living in their own homes and residential homes
**Must have a minimum NVQ Level 4/5in Health & Social Care or equivalent and previous experience within a domiciliary care setting is essential**
As the Domiciliary Care Home Manager your key responsibilities:
Be responsible for the day to day running of the Branch
Build the customer base
Create an environment which attracts and retains high quality staff that contributes to effective team working
Maintain CQC compliance in line with CQC standards
Liaise with Healthcare professionals to understand best practice within the industry
Liaise with senior management and deliver KPI’s as required
The following skills and experience would be preferred and beneficial for the role:
Excellent business acumen with a strong desire to develop and grow the service
Comprehensive knowledge of CQC standards
Good leadership skills with the ability to communicate effectively
Full UK driving licence/car owner
The successful Domiciliary Care Home Manager will receive an excellent salary of £42,500 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am to 5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days holidays (plus public holidays)
Medical Insurance
Pension
Further training and career progression
Comprehensive induction programme
Cost of DBS covered
Reference ID: 4658
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
An outstanding new job opportunity has arisen for a dedicated Home Manager to manage an exceptional care home based in the Lowestoft, Suffolk area. You will be working for one of UK’s leading health care providers
This care home is registered with the CQC to treat complex needs, which only qualified nurses are allowed to provide. The home provides exceptional residential, nursing and dementia care in the heart of the areas residential community
**To be considered for this position you must be qualified as a Registered Nurse with a current active NMC Pin and previous experience managing a nursing home**
As the Home Manager your key responsibilities include:
To manage staff and resources so that each resident can enjoy a dignified and fulfilling life
You’ll be working closely with your Clinical Lead and the wider healthcare and hospitality teams to ensure the quality of individual service and care consistently meets high standards and those of our external regulators
Reporting to the regional Operations Manager, you will create and lead a vision for the home to ensure a philosophy of continuous improvement, encouraging and supporting the home’s journey to ‘outstanding’
Whilst managing people and processes, being a Home Manager is a complex, influential and highly rewarding role involving close liaison with residents, their families, professional contacts and multi-disciplinary teams
The following skills and experience would be preferred and beneficial for the role:
Ability to deliver outstanding care for our residents
In depth understanding of the legal requirements such as Health and Social Care Act, CQC regulations, KLOEs and rating characteristics
Hold a full UK driving licence
Very well organised
Lead by example
Goes the extra mile for residents and staff
The successful Home Manager will receive an amazing salary of £65,000 per annum. This exciting position is a permanent full time role for 40 hours a week, from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
Annual performance related bonus
Additional bonuses based on excess profit
Comprehensive induction programme
Further training and career progression
25 days holiday (plus bank holidays)
Private medical cover
24 hour Employee Assistance Programme
Cost of DBS covered
Reference ID: 4161
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
As an apprentice, you’ll play an important role in supporting the day-to-day running of our GP surgery. You’ll learn how to:
Greet and assist patients at reception
Book appointments and manage the diary system
Handle telephone and email enquiries
Maintain accurate patient records
Support the clinical and admin team with general office duties
Understand patient confidentiality and NHS processes
You’ll be working under the guidance of experienced staff and will be fully supported in your training and development.Training:The standard will be delivered using workplace training and learning, together with online learning and 1-2-1 support. You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Upon successful completion of the apprenticeship, we would hope to be able to offer employment with us, however if that is not an option at that time your qualification and experience would stand you in good stead for many vacancies within NHS primary and secondary care throughout Waveney and Norfolk.Employer Description:GP Surgery- Primary CareWorking Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
