The role includes a variety of administration duties with the aim to developing skills and having more responsibilities during this apprenticeship
Answering telephone to internal and external clients in a professional and clear manner regarding any enquiries
Inputting data onto internal systems with accuracy
Administrating routine maintenance contracts
Various Health & Safety reports across the portfolio
Producing documents
Training:
Business Administration Level 3 qualification
Functional Skills maths & English if required
No day release - delivery method and location of training to be confirmed
Training Outcome:Can progress to Team Leader Level 3.Employer Description:The Dutton Group offers as part of their portfolio a facilities management (FM) solution. Dutton FM offers and provides versatile and quality facilities which include, electrical, plumbing & heating, cleaning, roofing, decorating, construction and refurbishment.Working Hours :Monday/Tuesday, 8.30am - 5.30pm.
Wednesday/Thursday, 8.30am -
5.00pm.
Friday, 8.30am - 4.30pm.
Alternate Saturday- (4 hr shift)
1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assist in the rollout and day-to-day use of PCS and other digital care planning tools
Support staff with digital record-keeping, reporting and compliance tasks
Help troubleshoot basic technical issues and escalate where necessary
Provide training and guidance to team members on digital systems
Contribute to improving digital workflows and identifying areas for innovation
Maintain confidentiality and data protection standards at all times
Training:As part of your apprenticeship you will be required to attend Sheffield College once per month with a mix of blended classes (online and in person).Training Outcome:Possibility of permanent employment upon successful completion of apprenticeship. Employer Description:Sheffield's leading healthcare provider, We have over 30 years experience in the care industry. Silver healthcare was established to provide high quality residential care to older people throughout the Sheffield area. Our philosophy is centred on the provision of excellent environment. We believe that care homes should be warm and welcoming places with a loving community feel, so that our residents actually want to be here, and their friends and families can see them happy and settled.Working Hours :You will be required to work Monday - Friday, with the hours being flexible and agreed with the employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Conduct laboratory experiments and process trials according to defined protocols.
Use techniques such as microscopy, wet cell weight, pH, and EC analysis to monitor and manage biological processes.
Handle and process diverse biological feedstocks with care and consistency.
Record, analyse, and present experimental data clearly and accurately.
Maintain accurate lab notebooks and contribute to process development documentation.
Work safely in line with Standard Operating Procedures (SOPs) and laboratory best practices.
Set up and maintain experimental infrastructure, including basic assembly and maintenance using hand tools.
Support wider site operations, including tasks beyond the lab that contribute to pilot-scale and operational activities.
Maintain a safe, clean, and organised workplace in collaboration with the team.
What We’re Looking For
Essential:
UK driving licence
Proactive, reliable, and eager to take ownership of tasks.
GCSEs in Maths, English, and Science (Grade 4/C or above).
Strong time management and ability to work to deadlines.
Clear written and spoken English.
Hands-on, practical approach with attention to detail.
Training:Level 3 Science Manufacturing Technician Apprenticeship standard qualification. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday 8.30am - 5pm with a 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Strong interest in biology,Comfortable using hand tools,Data handling....Read more...
As a dental Receptionist, you have the first contact with the patient, and the professional appearance, behavior, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit.
The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient journey is adhered to at all times, paying attention to the outside of the building as well as the inside.
Welcoming patients whether it be in person or over the telephone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating about waiting times.
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors book is signed.
Booking and amending appointments, answering the phone, updating patient records.
To answer the telephone promptly and in the prescribed manner.
Ensure that the answer machine messages are switched on and off at the relevant times of the day.
Check the telephone for messages that may have been left and return the calls as required.
Ensure the reception emails are checked frequently and all emails responded to.
Accurately update and protect patient information including on the patient electronic database.
Book next appointments before the patient leaves the practice.
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls.
Ensure that the appointment system is efficient and accurate.
Ensure the appointments books are kept full as possible.
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments.
Accessing sensitive information whilst always maintaining patient confidentiality.
Ensuring patients are aware of the dental services and products we offer.
Build and nurture great working relationships with the Clinical team and Practice team.
Be actively involved in the smooth running of the practice by working well with the practice team.
Work at other practice locations from time to time as required.
Role model the Riverdale Values 'Be The Best We Can Be, Do The Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy.
Record lab work back when returned to the practice from the lab.
Send out ‘Failed to attend’ letters the same day to the relevant patients.
Record and send out patient recalls.
Manage open courses as directed by the Practice Manager.
Organise stock supplies and control for reception.
Remove safely any hazards from the waiting area (e.g., stock deliveries).
Ensure all relevant forms for NHS and private are completed.
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner.
Print the day sheets from computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day.
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose, in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Customer Service Practitioner Level 2 Apprenticeship.Training Outcome:Possibility of a full time role after the completion of the Apprenticeship.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday-Friday (08:30-17:00)Skills: Communication skills,IT skills,Attention to detail....Read more...
Deal with student queries via email, phone & face to face
Meet & greet students and clients on reception
Course Bookings – Input of all course bookings on to the internal booking system.
Course set up and study route changes on internal booking system
Creation and submission of client reports
Exam admission and invigilation
Collation of exam results and reporting
Daily facilities checks and upkeep
Produce daily registers and monitor attendance
Attending external careers events
Coordinating internal events
Compliance with H&S and Safeguarding checks
Liaise with building manager and contractors when required
Regular attendance and input on team meetings
AdHoc reporting and administration tasks
General support for the Operations Manager and wider team
Training:
Level 3 Business Administrator Standard Apprenticeship (18 months)
Level 2 Functional Skills maths and English if equivalents are not already achieved
Training will be delivered remotely with a dedicated development coach
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
Training Outcome:
Training and development opportunities
Long term career prospects in a growing company
Employer Description:First Intuition are an award winning Accountancy training provider delivering programmes in the AAT, ACCA, ICAEW and CIMA Qualifications. We have training centres conveniently based in Sheffield and Leeds where we have created an inviting yet professional learning environment for aspiring Accountants. We offer Level 2, 3, 4 and 7 Apprenticeship schemes as well as exams only programmes, using online and classroom delivery models, to build personalised programmes for your employees. With extensive experience in Accountancy Training our staff bring passion and enthusiasm to both the classroom and customer service.Working Hours :Monday - Friday
8:30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental....Read more...
Key Responsibilities:
Develop an understanding of our product and service offerings
Identify potential customers and generate sales leads through research and outreach
Assist in preparing sales presentations and proposals
Build and maintain strong customer relationships by providing excellent service
Learn how to handle customer inquiries, negotiate contracts, and close sales
Work collaboratively with internal teams, including marketing and technical support
Keep up to date with industry trends and competitor activities
Maintain accurate records of customer interactions and sales activities in the CRM system
Training:As an apprentice, you will receive a combination of structured online learning and practical, on-the-job training. You will work towards achieving the Level 3 IT Technical Sales Apprenticeship standard, supported by experienced mentors and tutors. Regular progress reviews will help you develop your skills, confidence, and career prospects.Training Outcome:A chance to secure a permanent position upon successful completion of the apprenticeship programme.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Friday between 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
